Alcatel Omni Office Quick User Manual

Brand: Alcatel

Model: Omni Office

Type: Quick User Manual

QUICK U S E R G U I DE

Alcatel Omni Office/OXO Connect 8008

Additional guides are available at

www.swcomms.co.uk/resource-centre/user-

guides-and-manuals

Issue 1

To park an external call, dial 12 or scroll down and press ‘Park’ in

the screen and dial the extension number you want to park the

call on. When the park is successful, the screen will show

‘Parking Accepted’ and you can replace the receiver.

To retrieve a parked call, lift the receiver and dial 12 plus the

extension number that the call was parked on.

Whilst on a call, dial a 3rd party. When they answer the phone

and you’ve announced the conference, press ‘Conf’ in the

screen.

To exit the conference call, press ‘Conf’ in the screen then press

‘Transfer’ in the screen. You will exit the conference and leave

the other two parties talking. Alternatively, you can replace the

receiver to end the conference altogether.

To broadcast a message through selected phones, dial the broad-

cast group number (41-48), and then make your announcement

within 20 seconds. Hang up when you are finished.

Broadcasts will only be heard if the phone is not in use and if it

has a speaker function.

To pick up a call ringing on a specific extension, lift the receiver,

dial 13, and then the extension number in question.

To pick up a call in your group, lift the receiver and dial 14. Al-

ternatively you can press ‘Pick-up’. You will automatically be

connected with the longest ringing call.

When on a call, scroll down and press the ‘MF Code’ key in the

screen.

Alternatively you can dial 69 from any handset.

To view a missed call, press the message key . Your

screen will show your missed calls, your voicemail messages, and

your instant messages. Select the option your require and enter

your voicemail password to access it.

Basic Call Handling

Make an internal call: Dial extension number or press the button

next to the name of the person you want to call.

Make an external call: Dial the number you require, remember-

ing to enter ’9’ first.

Dial by name: Press the key, then the blue LED lights

for an alphabetical search. Type the first 3 letters of their name,

and when you’ve found the correct name, press OK to call them.

Receive a call: Lift receiver or press to answer hands free.

Hold a call: Press ’Hold’ in the screen to hold a caller. Press the

key next to the musical note in the screen to retrieve the call.

Dial a number, announce caller and replace receiver or press the

Transfer key.

Transfer into a mailbox: Whilst on a call, dial * and then the

extension number. Replace the receiver straight away.

If the extension is busy or no one picks up the call, press the

release key , then the key next to the musical note to re-

connect with the 1st caller.

To redial the last number, press the redial key .

To access your redial list, press and hold the redial key and scroll

through the list using the arrow keys. When you have found the

number you want to dial, press OK.

If you are trying to speak to someone via their extension number

and they are busy, the screen will show ‘Wait’. Press the ‘Call

Back’ key in the display, and when they are free you will be

notified.

Transfer A Call

Redial

Call Back

Parking

3-Way Conference Call

Tannoy

Pick Up

Touch Tone Dialling

To forward your calls/set up a divert, press the arrow key in the

top right hand corner of the screen. Select the type of forward

required, using the on-screen options.

If you select ‘Imm fwd’ you must then enter the destination num-

ber that you want your calls to go to.

When a forward/divert has been set, the arrow will spin round

continuously.

To cancel the forward/divert, press the arrow key again and select

‘Canc Fwd’.

To set up a speed dial, from the ‘Perso’ tab, select a key that has

… next to it. Press to light the blue LED. Select ‘Name’

and enter one using your keypad. When you’ve finished, click OK.

Then press ‘Number’ and enter one using your number keypad,

making sure you start with the number 9. When you are done, click

OK.

To call speed dials, simply press the key next to the name you

want to call.

Call Forwarding

Speed Dials

Mute

Turn volume up and down

Speaker

F1 and F2. These can be programmed.

Mail

Support Desk: 01392330033

supportdesk@swcomms.co.uk

Customer Service: 01392315315

customer.service@swcomms.co.uk

Status Icons

Call Icons

Permanent Keys

Notes

Alcatel Omni Office Quick User Manual

Alcatel Omni Office Quick User Manual

Alcatel Omni Office Quick User Manual

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