Alcatel Omni Enterprise 4028 Quick Manual

Brand: Alcatel

Model: Omni Enterprise 4028

Type: Quick Manual

Handset Key Description

Voicemail Notification Key

Release Key

Mute Key (Automatic Answer for Headsets)

Menu Scroll Keys and Confirmation Key

Redial Key

Hands free / Loudspeaker Key

Information (Help) Key

Volume Up / Increase Contrast

Volume Down / Decrease Contrast

Alcatel Omni Enterprise

4028/4029

Quick Guide

Forwarding your calls

From the Menu tab, scroll down, press Forward, press

the [Down arrow] to select forward type, press

key next to forward type required and enter destination

number to receive calls

Short Cut – Press the key next to then choose

forward type required and enter destination

* When a forward has been set the arrow in the top

right of the display will scroll round in a circle

continuously

Cancel a forward – Press key next to scrolling

arrow and then press ‘Deactivate’ key in the

display

Additional Guides available at

http://www.swcomms.co.uk/resource-

centre/user-guides-and-manuals

Service Desk 01392 330033

email: [email protected]

Customer Service 01392 315315

email: [email protected]

Issue 8 1.3.16

Basic Call Handling

Make an internal call

Dial extension number

Make an external call

Dial ‘9’ and telephone number

Dial by name

Type the 1

3 letters of surname on QWERTY

keypad, press Name in the display, the display

will show the names available, press the key next

to name you wish to call or press the down arrow

for more options

Receive a call

Lift receiver or press loudspeaker to answer

call hands free

Hold a call

Press key next to ‘Put on hold’

Retrieve a held call

Press key next to ‘End Hold’ in display

Hold a call [Multi-line mode]

Press the line key, line will show

Retrieve a held call [Multi-line mode]

Press the line key again

Transfer a call

Dial extension number, announce call and press

‘Transfer’ key in the display or replace receiver

Retrieve a call [If extension busy or no reply]

Press the ‘Enquiry off’ key in the display

Broker call [Toggle back and forth]

Press the line key with the musical note next to it

and the 2

call will automatically go on hold

Redial last number

Press the [Redial] key

Redial List [View a list of numbers dialled]

Long press on the [Redial] key and use the

[Down arrow] to scroll through the numbers

and press the soft key next to the number to dial

Transferring a caller to voicemail

Dial extension number scroll down press ‘Voice

Msg’ and replace receiver

Touch Tone dialling

When on a call, press Send DTMF key in the

display to activate touch tone dialing

Further telephone features

Call back on a busy extension

Dial extension number, press ‘Callback’ in the

display and replace receiver

Cancel call back you set

Re-dial the extension and then dial * 89, press

the hang up key

Cancel call back set on you

Lift receiver and dial *68

Retrieve a call back

Your mail / envelope key will flash red,

press the mail key, press key next to call-back,

screen will show details of person that set the

call-back – choose delete or recall

Last caller call back

Dial * 69 this will show you the last internal person

that rang you, press Call back to dial the person

Park a call

Scroll down and press the key next to ‘Park

call’ in the display and hang up or dial * 75 and

replace receiver

Retrieve parked call from same extn

Dial * 75

From another extension

Dial * 75 and enter the extension number where

the call was parked

3 way conference call

Whilst on a call, dial 3

party, when they answer

scroll down, press “Conference” key to join all 3

together

Exit conference call

Replace receiver, transfers call or press ‘End Conf’

to remove 3

party

Pick up a specific extn [In or out of group]

Lift receiver, dial *72 and ringing extn number

Pick up a call in your group

Lift receiver, dial *73 or press Pick up key [The

system will give you the longest ringing call]

Touch Tone dialling

When on a call, scroll down and press ‘Send DTMF’

key in the display to activate touch tone dialling

Enter hunt group

Dial * * 7 to enter hunt group [If you are

programmed as a member]

Exit hunt group

Alcatel Omni Enterprise 4028 Quick Manual

Alcatel Omni Enterprise 4028 Quick Manual

Alcatel Omni Enterprise 4028 Quick Manual

Related papers

Other documents