Make a call
Handsfree - dial extension number or external
number and press DIAL in screen, press to end
OR Lift Receiver and dial extension number or
external number
Hold a call
Press the hold key
Retrieve a call
Press
Transfer a call
Announced – press , dial number, announce
caller and replace receiver
Blind - press , press BLIND in screen, enter
number, press SEND in screen and replace receiver
Retrieve a call (if extension busy or no answer)
Press CANCEL in screen to return to caller
Redial
Press REDIAL in screen to view a list of calls placed.
Use navigation key to scroll through list and highlight
the one you want, then press DIAL in screen to call
(whilst in the redial screen, press TYPE to see lists of
All calls, Missed Calls, Received Calls, Placed calls or
Scroll made to, from and missed on your handset)
Press the middle key twice to dial
Pick Up
Press *97 and enter the number of the extension you
want to pick up
Whilst on a call, press MORE in screen, then press
CONFRNC in screen (this puts 1st caller on hold)
Dial 2nd party - when answered press MORE in
screen, then press CONFRNC to join all 3 together
Exit conference call
Press END CALL in screen to exit conference - by
default when you press END CALL the other 2 calls
remain connected
Forwarding your calls
Press FORWARD in screen OR press
and scroll
across to FORWARD icon then press black button in
middle of navigation key to select.
Highlight when you want to forward your calls e.g.
Always, No answer or Busy and press SELECT in
screen.
Enter the number you want to forward your calls to
(e.g. 2222 if forwarding to voicemail)
The number you are forwarding to will display in
your handset status bar at top of screen and
is displayed next to your line key on your screen
Press << in the screen to edit a destination and press
Enable to store
Cancel Forwarding
Press FORWARD in screen OR press and scroll
across to FORWARD icon then press black button in
middle of navigation key to select.
Highlight the relevant forward mode and press
DISABLE in screen.
Setting up your voicemail for the first time
Press and enter your 6 digit default password (this
will be on the New Account email you have received)
You will be asked to enter a new 6 digit password, and
enter it again to confirm.
You will then be asked to record your name greeting.
Retrieving messages
If you have new messages, an envelope will appear
next to your line key in the screen, the status bar will
show that you have new messages and there will be a
flashing red light at the top right of your handset
Press
to access your mailbox
Enter your password followed by #
Press 1 to access your voice mailbox
Press 1 to listen to your messages
Press # to save
Press 2 to repeat
Press 3 to delete
