Diebold Nixdorf K-two Operating instructions

K-two

Operator Manual

01750312067 F

Confidential External

Only Diebold Nixdorf and entities that are granted an express written license by Diebold Nixdorf may

possess or use this material. Unauthorized possession or use is illegal. If you do not have a written

license agreement with Diebold Nixdorf, the Documentation License terms at dnlegalterms.com apply.

This document contains proprietary information of Diebold Nixdorf, Incorporated or its subsidiaries (col-

lectively “Diebold Nixdorf“) and may include information that is protected by copyright, trademark and

patent laws in the US, Germany, and globally. All rights, including rights created by patent grants or reg-

istration of a utility model or design, are reserved.

No part of this document may be translated, reproduced, stored in a retrieval system, or transmit-

ted, in any form or by any means: electronic, mechanical, photocopying, recording, or otherwise,

without prior written permission from Diebold Nixdorf. Any violations of the foregoing may give

rise to a claim for damages.

If the document pages state the information is confidential (or words of similar import), then this

document is intended solely for the use of the employees or other personnel of Diebold Nixdorf

unless expressly authorized in writing by Diebold Nixdorf. Other uses of this information without

the express written consent of Diebold Nixdorf are prohibited.

This document should be treated as confidential material for security reasons. Any unauthorized

disclosure or use of confidential material may violate the U.S. Theft of Trade Secrets provisions

of Section 1832 of Title 18 of the United States Code as well as comparable laws in other jurisdic-

tions throughout the world, and may be punishable by fine and imprisonment.

This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY.

In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or consequential dam-

ages of any nature resulting from the use of information in this manual. The information contained in this

document is subject to change without notice. When using the document for system implementation,

please call your authorized Diebold Nixdorf sales or service representative for any applicable changes.

Any trademarks, service marks, product names or company names not owned by Diebold Nixdorf, that

appear in this document are used for informational purposes only, and Diebold Nixdorf claims no rights

thereto, nor does such use indicate any affiliation with or any endorsement of Diebold Nixdorf or Diebold

Nixdorf products by the owners thereof.

Your use of this document and/or any of the information contained herein constitutes your agreement to

all of the terms stated on this page.

Confidential External

01750312067 F

ii

Table of contents

1 Introduction ................................................................................................................................ 1-1

1.1 Section-Specific Warning Notes.........................................................................................1-1

1.2 Symbols used in this manual ............................................................................................1-2

1.3 Signs, Markings and Symbols............................................................................................1-3

1.4 Warranty.............................................................................................................................1-4

1.5 Manufacturer´s Certification ...............................................................................................1-5

2 Safety .......................................................................................................................................... 2-1

2.1 Safety instructions..............................................................................................................2-1

2.1.1 Connecting periphery systems............................................................................ 2-2

3 Description ................................................................................................................................. 3-1

3.1 ID plate...............................................................................................................................3-1

3.2 Overview ............................................................................................................................3-2

3.2.1 External view....................................................................................................... 3-2

3.2.2 Inside view .......................................................................................................... 3-8

3.2.3 Cable duct........................................................................................................... 3-10

3.3 Versions .............................................................................................................................3-13

3.4 Technical data....................................................................................................................3-16

3.4.1 system................................................................................................................. 3-16

3.4.2 Environmental conditions.................................................................................... 3-17

3.4.3 Electrical properties............................................................................................. 3-18

3.4.4 Device conditions................................................................................................ 3-19

3.4.5 Noise emission.................................................................................................... 3-20

3.4.6 ACO Kiosk Box ................................................................................................... 3-21

3.4.7 Honeywell CF3680 scanner specifications ......................................................... 3-22

3.4.8 Zebra MS4717 Cone scanner specifications ...................................................... 3-24

4 Operation .................................................................................................................................... 4-1

4.1 Opening/closing the system ...............................................................................................4-1

4.1.1 Opening the system/closing the system (22" – and 27" – display) ..................... 4-1

4.1.2 Opening/closing the system (32" – display) ........................................................ 4-3

4.2 Connecting the power distributor .......................................................................................4-4

4.3 Starting/switching off the system........................................................................................4-5

4.4 Components.......................................................................................................................4-6

4.4.1 Printer: P1200 ..................................................................................................... 4-6

4.4.2 Printer: Epson TM-T88VI .................................................................................... 4-27

4.4.3 Display ................................................................................................................ 4-30

5 Cleaning...................................................................................................................................... 5-1

5.1 Maintenance and service ...................................................................................................5-1

5.2 General cleaning ................................................................................................................5-1

5.3 Cleaning the housing .........................................................................................................5-1

5.4 Approved cleaning agents..................................................................................................5-2

5.5 Orders ................................................................................................................................5-2

6 Disposal ...................................................................................................................................... 6-1

Confidential External

01750312067 F

iii

Table of contents

6.1 Recycling............................................................................................................................6-1

Confidential External

01750312067 F

iv

Table of contents

List of figures

Figure 3-1 ID plate position......................................................................................................3-1

Figure 3-2 22" ADA .................................................................................................................3-2

Figure 3-3 22" Double-sided....................................................................................................3-3

Figure 3-4 22" Assembly with wall holder................................................................................3-4

Figure 3-5 22" Control panel variants – CCV ..........................................................................3-5

Figure 3-6 27" Default..............................................................................................................3-6

Figure 3-7 32" Standard short .................................................................................................3-7

Figure 3-8 22" (and 27") ADA ..................................................................................................3-8

Figure 3-9 32" ADA..................................................................................................................3-9

Figure 3-10 22" Standard – one-piece.......................................................................................3-10

Figure 3-11 22" Standard – cable duct, two-part .......................................................................3-11

Figure 3-12 22" with wall holder ................................................................................................3-12

Figure 3-13 Ktwo with 22" display .............................................................................................3-13

Figure 3-14 Ktwo with 27" display .............................................................................................3-14

Figure 3-15 Ktwo with 32" display .............................................................................................3-15

Figure 4-1 Key in the lock........................................................................................................4-1

Figure 4-2 Opening the door to the left....................................................................................4-1

Figure 4-3 Closing the door .....................................................................................................4-2

Figure 4-4 Locking the door.....................................................................................................4-2

Figure 4-5 Opening the door (32")...........................................................................................4-3

Figure 4-6 Locking the door.....................................................................................................4-3

Figure 4-7 Jutze power distributor ...........................................................................................4-4

Figure 4-8 ON/OFF – Button ...................................................................................................4-5

Figure 4-9 Overall view of P1200 printer .................................................................................4-6

Figure 4-10 LED and feed key...................................................................................................4-7

Figure 4-11 ON/OFF switch.......................................................................................................4-8

Figure 4-12 Connectors.............................................................................................................4-9

Figure 4-13 Hot thermal array....................................................................................................4-11

Figure 4-14 Armed cutting edge ................................................................................................4-11

Figure 4-15 Pulling the unlocking lever......................................................................................4-12

Figure 4-16 Opening the lower printer cover .............................................................................4-12

Figure 4-17 Inserting the paper roll............................................................................................4-13

Figure 4-18 Pulling the document forwards...............................................................................4-13

Figure 4-19 Checking the paper guide ......................................................................................4-14

Figure 4-20 Printer cuts automatically .......................................................................................4-14

Figure 4-21 Paper specifications ...............................................................................................4-15

Figure 4-22 Clearing a paper jam 1...........................................................................................4-18

Figure 4-23 Clearing a paper jam 2...........................................................................................4-18

Figure 4-24 Cutter is jammed ....................................................................................................4-19

Figure 4-25 Opening the upper printer cover completely ..........................................................4-19

Figure 4-26 Removing jammed paper .......................................................................................4-20

Confidential External

01750312067 F

v

Table of contents

Figure 4-27 Closing the lower printer cover...............................................................................4-20

Figure 4-28 Closing the printer cover ........................................................................................4-21

Figure 4-29 Opening the printer cover.......................................................................................4-28

Figure 4-30 Opening the Epson printer .....................................................................................4-28

Figure 4-31 Closing the printer cover ........................................................................................4-29

Figure 4-32 Closing the printer cover ........................................................................................4-29

Figure 4-33 22"/27" display fascia .............................................................................................4-33

Figure 4-34 32" display fascia ...................................................................................................4-33

Confidential External

01750312067 F

vi

Table of contents

List of tables

Table 1-1 Warning signs used................................................................................................1-3

Table 1-2 Mandatory signs used ............................................................................................1-3

Table 3-1 Weights ..................................................................................................................3-16

Table 3-2 Environmental conditions .......................................................................................3-17

Table 3-3 Electrical properties................................................................................................3-18

Table 3-4 Device conditions ...................................................................................................3-19

Table 3-5 Noise emission .......................................................................................................3-20

Table 3-6 Technical data........................................................................................................3-22

Table 3-7 Symbolics ...............................................................................................................3-22

Table 3-8 Technical data........................................................................................................3-24

Table 3-9 Symbolics ...............................................................................................................3-24

Table 4-1 Paper specifications ...............................................................................................4-16

Table 4-2 P1200 specifications ..............................................................................................4-17

Table 4-3 Display 22" .............................................................................................................4-30

Table 4-4 Display 27“ .............................................................................................................4-31

Table 4-5 Display 32“ .............................................................................................................4-32

Table 5-1 Approved cleaning agents......................................................................................5-2

Confidential External

01750312067 F

vii

1

1 Introduction

1.1

1.1 Section-Specific Warning Notes

DANGER

This warning note describes a hazard with a high degree of risk which, if not avoided,

will result in death or grave bodily injury.

WARNING

This warning note describes a hazard with a medium degree of risk which, if not

avoided, could result in death or grave bodily injury.

CAUTION

This warning note describes a hazard with a low degree of risk which, if not avoided,

could result in slight or minor bodily injury.

NOTE

This note provides application tips and information that help prevent errors and material

damage.

Confidential External

01750312067 F

1-1

Introduction

1.2

1.2 Symbols used in this manual

●Text following a bullet point represents an item in a list.

‚‘ Text in simple quotation marks relates to components/mounting parts which are in-

cluded in the delivery package.

Prerequisite that must be fulfilled before an action.

1.

2.

n.

Numbered instructions describe activities which must be carried out in the specified se-

quence

Intermediate result of an action.

Action successfully completed.

Confidential External

01750312067 F

1-2

Introduction

1.3

1.3 Signs, Markings and Symbols

Table1-1: Warning signs used

Warning signs

General

warning sign

Warning of

electrical voltage

Warning of

hot surface

Warning of

hand injuries

Warning of

counter-rotating

rollers

Warning of

sharp

object

Warning of

laser radiation

Warning of

obstacles

in the head area

Table1-2: Mandatory signs used

Mandatory signs

Observe

the manual

Wear

eye protection

Wear

foot protection

Wear

hand protection

Pull

main plug

Wear

ear protection

Ground

before use

Confidential External

01750312067 F

1-3

Introduction

1.4

1.4 Warranty

In principle, Diebold Nixdorf grants a warranty period of 12 months from the delivery date. This warranty

obligation covers all damage that occurs despite normal use of the product.

The following damage is not covered by the warranty:

• damage due to improper or insufficient maintenance,

• damage due to improper use of the product,

• damage due to unauthorized modification of the product or an inadequate location/environment.

For further information on the stipulation consult your contract. All parts of the product that are subject to

wear and tear are not covered by the warranty. Please refer to your contract documents for detailed

warranty agreements.

Confidential External

01750312067 F

1-4

Introduction

1.5

1.5 Manufacturer´s Certification

NOTE

This device meets the requirements of the EU Guidelines 2014/30/EU "Electromagnetic

Compatibility" and 2014/35/EU “Low Voltage Directive” and 2011/65/EU "Restriction of

Hazardous Substances".

For this, it bears the CE label on the rear side or the icon is printed on the packaging.

NOTE

The device is approved for use in the US and Canada.

Supplier's Declaration of Conformity

47 CFR § 2.1077 Compliance Information

Responsible Party in the U.S.

Contact:

Diebold Nixdorf

Address: 5995 Mayfair Road

N. Canton, OH 44720 / USA

mailto:[email protected]

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant

to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment. This equipment generates,

uses, and can radiate radio frequency energy and, if not installed and used in accordance with the in-

struction manual, may cause harmful interference to radio communications. Operation of this equipment

in a residential area may cause harmful interference in which case the user will be required to correct the

interference at his expense. Modifications not authorized by the manufacturer may void user’s authority

to operate this device.

This class A digital apparatus complies with Canadian ICES-003.

Cet appareil numerique de la classe A est conforme à la norme NMB-003 du Canada. (2) this device

must accept any interference received, including interference that may cause undesired operation

Confidential External

01750312067 F

1-5

2

2 Safety

2.1

2.1 Safety instructions

The systems delivered by Diebold Nixdorf comply with the relevant safety regulations for data processing

equipment and information technology installations, including electrical office equipment in an office envi-

ronment.

CAUTION

The device must be completely disconnected from the power mains whenever work is

being performed on the system and if a data cable is inserted and removed.

NOTE

Noise emissions should be taken into account when selecting the installation site.

Fans in operation or the noise level produced during a transaction could disturb people

in the immediate vicinity of the device.

They must comply with the environmental conditions that apply to the specific device

(see above) and the maintenance spaces.

• The electrical sockets of the facility installation must be easily accessible.

• The systems may be repaired only by authorized technicians.

• Unauthorized opening of the housing or repairs not conducted by a professional can not only lead to

considerable physical injury but also invalidate your warranty and liability protection.

• Always consult the attached documentation before you conduct work on this end device.

• If this system is moved from a cold environment into its heated operating room, condensation may

occur. The device must be fully dry before operation. Therefore, an acclimatization time of at least

two hours is also expected.

• Always lay the cables and lines in a way that people cannot step on or trip over them.

• Immediately replace damaged cables.

• Pull the connector from the facility installation on the removable, flexible power cable.

• Ensure that no objects (such as paper clips) can get inside the device

since they could cause electric shocks or short circuits.

• Provide adequate ventilation to prevent the system from overheating.

• Data cables should not be inserted or pulled out during a storm.

• Keep the system away from vibrations, dust, moisture, and heat.

• Ensure that used parts are disposed of in an environmentally responsible manner.

• In case of an accident (such as a damaged housing, ingress of liquids or foreign matter), power off

the system and fully disconnect it from the power mains via the facility installation's fuse.

Confidential External

01750312067 F

2-1

Safety

• The system and the remaining IT hardware should be connected to a power mains only using a sep-

arate PE cable (PE). This type of mains network is called a TN-S network. Do not use PEN conduc-

tors.

Please also note the recommendations set forth in DIN VDE 0100 Part 540, Appendix C2 and

EN50174-2, §5.4.3 (www.DIN.de). This helps to prevent malfunctions.

• National Electrical Code ANSI/NFPA 70 (NEC)

• Canadian Electrical Code, Part I, CSA C22.1 (CE Code: Canadian Electrical Code)

• Transport the system only in its original packaging (to protect it against impacts and shocks).

• Always keep the ventilation slots free from obstruction to ensure proper air circulation and to prevent

overheating.

• If a lithium battery is delivered with the device, ensure that the battery is replaced with an equivalent

type. Otherwise, there is a risk of explosion!

Lithium batteries may be replaced only by identical types or by other types recommended by the

manufacturer.

• The batteries must be disposed of according to special local regulations for the disposal of hazardous

waste.

2.1.1

2.1.1 Connecting periphery systems

Connect systems only with shielded cables to ensure compliance with international regulations and

specifications for radiation emissions and to achieve high immunity against external malfunctions.

Confidential External

01750312067 F

2-2

3

3 Description

3.1

3.1 ID plate

Diebold Nixdorf Systems GmbH

Wohlrabendamm 31

-13629 BerlinDE

TÜV 15

1

TD-01585-53

Figure3-1: ID plate position

The serial number is located on the ID plate on

the side of the system(1).

Confidential External

01750312067 F

3-1

Description

3.2

3.2 Overview

3.2.1

3.2.1 External view

TD-01585-129

Figure3-2: 22" ADA

1Display 7Stand

2Camera 8ADA

3Signal light 9NFC

4Card reader 10 Scanner

5Lock 11 Printer

6EFT

Confidential External

01750312067 F

3-2

Description

TD-01585-130

Figure3-3: 22" Double-sided

1Display 6EFT

2Signal light 7Stand

3Second device 8NFC

4Card reader 9Scanner

5Lock 10 Printer

Confidential External

01750312067 F

3-3

Description

TD-01585-131

Figure3-4: 22" Assembly with wall holder

1Camera 6EFT

2Wall holder 7NFC

3Signal light 8Scanner

4Card reader 9Printer

5Lock 10 Display

Confidential External

01750312067 F

3-4

Description

3

2

1

TD-01585-133

Figure3-5: 22" Control panel variants – CCV

1Display 6EFT CCV COR

2Signal light 7EFT CCV SCR C60

3Lock 8Scanner

4EFT CCV PIN pad 9Printer

5NFC

Confidential External

01750312067 F

3-5

Description

TD-01585-127

Figure3-6: 27" Default

1Display 7Stand

2Camera 8Base plate

3Signal light 9NFC

4Card reader 10 Scanner

5Lock 11 Printer

6EFT

Confidential External

01750312067 F

3-6

Page is loading ...

Diebold Nixdorf K-two Operating instructions

Diebold Nixdorf K-two Operating instructions

Related papers

Other documents