Diebold Nixdorf Easy One Operating instructions

DN Series® EASY ONE

Operator Manual

01750371460 A

Customer/Partner Use

This document is property of Diebold Nixdorf and is intended for customer/partner use. A written

license agreement with Diebold Nixdorf is not required to use this material.

This document contains proprietary information of Diebold Nixdorf, Incorporated or its subsidiaries (col-

lectively “Diebold Nixdorf“) and may include information that is protected by copyright, trademark and

patent laws in the US, Germany, and globally. All rights, including rights created by patent grants or reg-

istration of a utility model or design, are reserved.

No part of this document may be translated, reproduced, stored in a retrieval system, or transmit-

ted, in any form or by any means: electronic, mechanical, photocopying, recording, or otherwise,

without prior written permission from Diebold Nixdorf. Any violations of the foregoing may give

rise to a claim for damages.

If the document pages state the information is confidential (or words of similar import), then this

document is intended solely for the use of the employees or other personnel of Diebold Nixdorf

unless expressly authorized in writing by Diebold Nixdorf. Other uses of this information without

the express written consent of Diebold Nixdorf are prohibited.

This document should be treated as confidential material for security reasons. Any unauthorized

disclosure or use of confidential material may violate the U.S. Theft of Trade Secrets provisions

of Section 1832 of Title 18 of the United States Code as well as comparable laws in other jurisdic-

tions throughout the world, and may be punishable by fine and imprisonment.

This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY.

In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or consequential dam-

ages of any nature resulting from the use of information in this manual. The information contained in this

document is subject to change without notice. When using the document for system implementation,

please call your authorized Diebold Nixdorf sales or service representative for any applicable changes.

Any trademarks, service marks, product names or company names not owned by Diebold Nixdorf, that

appear in this document are used for informational purposes only, and Diebold Nixdorf claims no rights

thereto, nor does such use indicate any affiliation with or any endorsement of Diebold Nixdorf or Diebold

Nixdorf products by the owners thereof.

Your use of this document and/or any of the information contained herein constitutes your agreement to

all of the terms stated on this page.

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ii

1

1 Document history

Table1-1: Document history

Date Remarks

06/2023 Original Edition

01750371460 A

1-1

Table of Contents

1 Document history ...................................................................................................................... 1-1

2 Introduction ................................................................................................................................ 2-1

2.1 Symbols used in this Manual ............................................................................................ 2-1

2.2 Section-Specific Warning Notes ........................................................................................ 2-2

2.3 Signs, Markings and Symbols ........................................................................................... 2-3

2.4 Warranty ............................................................................................................................ 2-4

3 Safety .......................................................................................................................................... 3-1

3.1 General safety precautions for the system ........................................................................ 3-1

3.2 Connecting periphery systems .......................................................................................... 3-2

4 Description ................................................................................................................................. 4-1

4.1 ID plates and serial numbers ............................................................................................. 4-1

4.2 Position of the components ............................................................................................... 4-2

4.3 System versions ................................................................................................................ 4-5

4.4 Technical data ................................................................................................................... 4-9

4.4.1 System................................................................................................................ 4-9

4.4.2 Ambient conditions ............................................................................................. 4-10

4.4.3 15" main display.................................................................................................. 4-11

4.4.4 15.6" main display............................................................................................... 4-12

4.4.5 15" second display.............................................................................................. 4-13

4.4.6 15.6" second display........................................................................................... 4-14

4.4.7 Audio navigation keypad..................................................................................... 4-15

4.4.8 Magellan 3410 Vsi scanner ................................................................................ 4-16

4.4.9 ZEBRA MS4717 CONE Scanner........................................................................ 4-17

4.4.10 DS2208 handheld scanner ................................................................................. 4-18

4.4.11 Camera ............................................................................................................... 4-19

4.4.12 NFC Module........................................................................................................ 4-20

4.4.13 Epson TM-T88VI Printer ..................................................................................... 4-22

4.4.14 P1200 specifications........................................................................................... 4-24

4.5 Manufacturer's Certification ............................................................................................... 4-25

5 Operation .................................................................................................................................... 5-1

5.1 Switching the system on/off............................................................................................... 5-1

5.1.1 Switching on the system ..................................................................................... 5-1

5.1.2 Switching off the system ..................................................................................... 5-1

5.2 P1200 printer ..................................................................................................................... 5-2

5.2.1 Replacing the paper roll...................................................................................... 5-2

5.3 Epson printer ..................................................................................................................... 5-7

6 Tools list ..................................................................................................................................... 6-1

7 Removing/installing components ............................................................................................ 7-1

7.1 Opening the main display .................................................................................................. 7-1

7.2 Opening the scanner ......................................................................................................... 7-2

7.3 Opening the cable cover.................................................................................................... 7-3

7.4 P1200 printer ..................................................................................................................... 7-4

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Table of Contents

7.5 P1200 MF printer ............................................................................................................... 7-9

7.6 Epson printer ..................................................................................................................... 7-13

7.7 Display unit ........................................................................................................................ 7-17

7.8 NFC module....................................................................................................................... 7-19

7.9 Magnetic card reader......................................................................................................... 7-24

7.10 iButton on the display ........................................................................................................ 7-29

7.11 Magellan main scanner...................................................................................................... 7-34

7.12 Zebra main scanner........................................................................................................... 7-38

7.13 Second Magellan scanner ................................................................................................. 7-42

7.14 Configuring the scanner..................................................................................................... 7-44

8 Connecting/disconnecting cables............................................................................................ 8-1

9 Cleaning...................................................................................................................................... 9-1

9.1 Approved cleaning agents ................................................................................................. 9-1

9.2 Orders................................................................................................................................ 9-1

9.3 Cleaning the housing......................................................................................................... 9-1

9.4 Cleaning the LCD screen................................................................................................... 9-2

10 Corresponding documentation ................................................................................................ 10-1

11 Disposal ...................................................................................................................................... 11-1

12 Environmental Protection ......................................................................................................... 12-1

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Table of Contents

List of Figures

Figure 4-1 ID plate with S/N serial number ............................................................................. 4-1

Figure 4-2 ID plate position..................................................................................................... 4-1

Figure 4-3 Overall view from the front..................................................................................... 4-2

Figure 4-4 Overall view from the rear ..................................................................................... 4-3

Figure 4-5 View of components inside the housing ................................................................ 4-4

Figure 4-6 Version with EFT ................................................................................................... 4-5

Figure 4-7 Version with EFT and printer ................................................................................. 4-5

Figure 4-8 Version with printer, EFT, and ADA pad................................................................ 4-6

Figure 4-9 Version with printer, EFT, ADA pad, and barcode scanner................................... 4-6

Figure 4-10 Version with printer, EFT, ADA pad, and Magellan scanner ................................ 4-7

Figure 4-11 Tabletop version .................................................................................................... 4-7

Figure 4-12 Payment station version ........................................................................................ 4-8

Figure 4-13 Self-checkout version ............................................................................................ 4-8

Figure 4-14 NFC Dimension Drawing ....................................................................................... 4-21

Figure 5-1 ON button .............................................................................................................. 5-1

Figure 5-2 Hot thermal array................................................................................................... 5-3

Figure 5-3 Armed cutting edge ............................................................................................... 5-3

Figure 5-4 Pulling the unlocking lever..................................................................................... 5-4

Figure 5-5 Opening the lower printer cover ............................................................................ 5-4

Figure 5-6 Inserting the paper roll........................................................................................... 5-5

Figure 5-7 Pulling the document forwards .............................................................................. 5-5

Figure 5-8 Checking the paper guide...................................................................................... 5-6

Figure 5-9 Printer cuts automatically ...................................................................................... 5-6

Figure 5-10 Opening the Epson printer..................................................................................... 5-7

Figure 5-11 Inserting the paper roll into the Epson printer........................................................ 5-8

Figure 5-12 Closing the Epson printer ...................................................................................... 5-8

Figure 5-13 Tearing off paper from the Epson printer............................................................... 5-9

Figure 7-1 Loosening the screws from the main display......................................................... 7-1

Figure 7-2 Opening the main display ...................................................................................... 7-1

Figure 7-3 Pulling the scanner grip ......................................................................................... 7-2

Figure 7-4 Opening the scanner ............................................................................................. 7-2

Figure 7-5 Loosening the screw from the cable cover ............................................................ 7-3

Figure 7-6 Opening the cable cover........................................................................................ 7-3

Figure 7-7 Position of the P1200 ............................................................................................ 7-4

Figure 7-8 Removing the P1200 printer cover ........................................................................ 7-4

Figure 7-9 Removing the P1200 mounting plate .................................................................... 7-5

Figure 7-10 Detaching the P1200 plug ..................................................................................... 7-5

Figure 7-11 Sliding the P1200 into the mounting plate ............................................................. 7-6

Figure 7-12 Sliding in the P1200 mounting plate ...................................................................... 7-6

Figure 7-13 Securing the P1200 screw..................................................................................... 7-7

Figure 7-14 Stowing the P1200 cable....................................................................................... 7-7

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Table of Contents

Figure 7-15 Inserting the P1200 cover...................................................................................... 7-8

Figure 7-16 Position of the P1200 MF printer ........................................................................... 7-9

Figure 7-17 Removing the cover of the P1200 MF ................................................................... 7-9

Figure 7-18 Removing the mounting screw from the P1200 MF .............................................. 7-10

Figure 7-19 Removing the P1200 MF printer............................................................................ 7-10

Figure 7-20 Removing the adapter plate from the P1200 MF................................................... 7-11

Figure 7-21 P1200 MF, inserting the adapter ........................................................................... 7-11

Figure 7-22 P1200 MF, securing the screw .............................................................................. 7-12

Figure 7-23 P1200 MF, stowing cables .................................................................................... 7-12

Figure 7-24 Position of the Epson printer ................................................................................. 7-13

Figure 7-25 Removing the cover of the Epson printer .............................................................. 7-13

Figure 7-26 Removing the mounting screw from the Epson printer.......................................... 7-14

Figure 7-27 Disconnecting the plug connections from the Epson printer ................................. 7-14

Figure 7-28 Removing the Epson printer from the adapter....................................................... 7-15

Figure 7-29 Inserting the Epson printer into the mounting fixture ............................................. 7-15

Figure 7-30 Inserting the securing bolts for the Epson printer .................................................. 7-16

Figure 7-31 Stowing Epson printer cables ................................................................................ 7-16

Figure 7-32 Position of the display unit..................................................................................... 7-17

Figure 7-33 Removing the upper cover of the display unit ....................................................... 7-17

Figure 7-34 Display unit, .......................................................................................................... 7-18

Figure 7-35 Removing the display unit ..................................................................................... 7-18

Figure 7-36 NFC module .......................................................................................................... 7-19

Figure 7-37 Removing the NFC module side cover.................................................................. 7-19

Figure 7-38 Sliding out the side cover ...................................................................................... 7-20

Figure 7-39 Loosening the screws on the NFC module............................................................ 7-20

Figure 7-40 Removing the side-attach peripheral connection cover......................................... 7-21

Figure 7-41 Side-attach peripheral connection cover removed ................................................ 7-21

Figure 7-42 Fitting the NFC module.......................................................................................... 7-22

Figure 7-43 Tightening the screws of the NFC module ............................................................ 7-22

Figure 7-44 NFC module installed ............................................................................................ 7-23

Figure 7-45 Position of the magnetic card reader..................................................................... 7-24

Figure 7-46 Magnetic card reader............................................................................................. 7-24

Figure 7-47 Removing side cover of magnetic card reader ...................................................... 7-25

Figure 7-48 Loosening the screws from the magnetic card reader........................................... 7-25

Figure 7-49 Removing the side-attached peripheral connection cover..................................... 7-26

Figure 7-50 Side-attach peripheral connection cover removed ................................................ 7-26

Figure 7-51 Fitting the magnetic card reader............................................................................ 7-27

Figure 7-52 Tightening the screws of the magnetic card reader............................................... 7-27

Figure 7-53 magnetic card reader module installed.................................................................. 7-28

Figure 7-54 iButton ................................................................................................................... 7-29

Figure 7-55 Removing the iButton side cover........................................................................... 7-29

Figure 7-56 Sliding out the side cover ...................................................................................... 7-30

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Table of Contents

Figure 7-57 Loosen the iButton screws .................................................................................... 7-30

Figure 7-58 Removing the side-attach peripheral connection cover......................................... 7-31

Figure 7-59 Side-attach peripheral connection cover removed ................................................ 7-31

Figure 7-60 Fitting the iButton................................................................................................... 7-32

Figure 7-61 Tightening the iButton screws ............................................................................... 7-32

Figure 7-62 iButton installed ..................................................................................................... 7-33

Figure 7-63 Position of the Magellan main scanner.................................................................. 7-34

Figure 7-64 Field replaceable main scanner unit...................................................................... 7-34

Figure 7-65 Disconnecting the main scanner plug connection ................................................. 7-35

Figure 7-66 Loosening the cable tie on the main scanner ........................................................ 7-35

Figure 7-67 Removing the screws from the main scanner ....................................................... 7-36

Figure 7-68 Removing the main scanner.................................................................................. 7-36

Figure 7-69 Installing the main scanner.................................................................................... 7-37

Figure 7-70 Position of the Zebra scanner................................................................................ 7-38

Figure 7-71 Zebra scanner strain relief..................................................................................... 7-38

Figure 7-72 Pressing the Zebra scanner clamp together.......................................................... 7-39

Figure 7-73 Removing the Zebra scanner clamp...................................................................... 7-39

Figure 7-74 Disconnecting the Zebra scanner plug connection................................................ 7-40

Figure 7-75 Pressing the Zebra scanner catches ..................................................................... 7-40

Figure 7-76 Installing the Zebra scanner .................................................................................. 7-41

Figure 7-77 Position of the Magellan scanner .......................................................................... 7-42

Figure 7-78 Removing the scanner with the holder .................................................................. 7-42

Figure 7-79 Releasing the scanner from the tabs..................................................................... 7-43

Figure 7-80 Detaching the cable from the scanner................................................................... 7-43

Figure 8-1 USB-C connector with knurled screw .................................................................... 8-1

Figure 8-2 4-pin power plug .................................................................................................... 8-1

Figure 8-3 RJ connector ......................................................................................................... 8-2

Figure 8-4 USB connector ...................................................................................................... 8-2

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Table of Contents

List of Tables

Table 1-1 Document history................................................................................................... 1-1

Table 2-1 Warning signs used ............................................................................................... 2-3

Table 2-2 Mandatory signs used ........................................................................................... 2-3

Table 4-1 Technical data of the system................................................................................. 4-9

Table 4-2 Technical data for 15" main display....................................................................... 4-11

Table 4-3 Technical data for 15.6" main display.................................................................... 4-12

Table 4-4 Technical data for 15" second display ................................................................... 4-13

Table 4-5 Technical data for 15.6" second display ................................................................ 4-14

Table 4-6 Technical data for audio navigation keypad .......................................................... 4-15

Table 4-7 Technical data for Magellan 3410 Vsi scanner...................................................... 4-16

Table 4-8 Technical data for Zebra MS4717 CONE scanner ................................................ 4-17

Table 4-9 Technical data for DS2208 handheld scanner ...................................................... 4-18

Table 4-10 Technical data for camera ..................................................................................... 4-19

Table 4-11 NFC ....................................................................................................................... 4-20

Table 4-12 Technical data for Epson TM-T88VI printer........................................................... 4-22

Table 4-13 P1200 specifications.............................................................................................. 4-24

Table 7-1 Scanner settings, main page ................................................................................. 7-44

Table 7-2 Scanner settings, second page ............................................................................. 7-44

Table 7-3 Settings for optional scanner ................................................................................. 7-45

Table 7-4 Zebra main scanner............................................................................................... 7-46

Table 7-5 Zebra side scanner................................................................................................ 7-47

Table 7-6 Zebra handheld scanner........................................................................................ 7-48

Table 7-7 Datalogic main scanner ......................................................................................... 7-49

Table 7-8 Datalogic second scanner ..................................................................................... 7-50

Table 9-1 Approved cleaning agents ..................................................................................... 9-1

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2

2 Introduction

2.1

2.1 Symbols used in this Manual

●Text following a bullet point represents an item in a list.

‚‘ Text in simple quotation marks relates to components/mounting parts which are in-

cluded in the delivery package.

Prerequisite that must be fulfilled before an action.

1.

2.

n.

Numbered instructions describe activities which must be carried out in the specified se-

quence

Intermediate result of an action.

Action successfully completed.

01750371460 A

2-1

Introduction

2.2

2.2 Section-Specific Warning Notes

DANGER

This warning note describes a hazard with a high degree of risk which, if not avoided,

will result in death or grave bodily injury.

WARNING

This warning note describes a hazard with a medium degree of risk which, if not

avoided, could result in death or grave bodily injury.

CAUTION

This warning note describes a hazard with a low degree of risk which, if not avoided,

could result in slight or minor bodily injury.

NOTE

This note provides application tips and information that help prevent errors and material

damage.

01750371460 A

2-2

Introduction

2.3

2.3 Signs, Markings and Symbols

Table2-1: Warning signs used

Warning signs

General

warning sign

Warning of

electrical voltage

Warning of

hot surface

Warning of

hand injuries

Warning of

counter-rotating

rollers

Warning of

sharp

object

Warning of

laser radiation

Warning of

obstacles

in the head area

Table2-2: Mandatory signs used

Mandatory signs

Observe

the manual

Wear

eye protection

Wear

foot protection

Wear

hand protection

Pull

main plug

Wear

ear protection

Ground

before use

01750371460 A

2-3

Introduction

2.4

2.4 Warranty

In principle, Diebold Nixdorf grants a warranty period of 12 months from the delivery date. This warranty

obligation covers all damage that occurs despite normal use of the product.

The following damage is not covered by the warranty:

• damage due to improper or insufficient maintenance,

• damage due to improper use of the product,

• damage due to unauthorized modification of the product or an inadequate location/environment.

For further information on the stipulation consult your contract. All parts of the product that are subject to

wear and tear are not covered by the warranty. Please refer to your contract documents for detailed

warranty agreements.

01750371460 A

2-4

3

3 Safety

3.1

3.1 General safety precautions for the system

The systems delivered by Diebold Nixdorf comply with the relevant safety regulations for data processing

equipment and information technology installations, including electrical office equipment in an office envi-

ronment.

NOTE

Read this entire manual carefully in order to obtain a thorough knowledge with respect

to the system and the components, in addition to their operation and maintenance.

Operate the system and the components correctly in accordance with this manual in or-

der to avoid injuries and damage.

Keep this manual available and consult it for guidance when you are unsure about how

to carry out one or another of the procedures.

DANGER

Electrical voltage

The system incorporates live components. Risk of fatal injury from electrical shock!

lDisconnect the system completely from the supply voltage.

lTo completely disconnect the device from the supply voltage, pull the plug out of

the electrical socket installed by the building contractor.

NOTE

Sub-assemblies with ElectroStatic Discharge-sensitive components (EDS) sind

marked with this label.

If you open the device or handle sub-assemblies with EDS, the following must be noted:

lBefore you work with such components, you should discharge yourself, e.g. by

touching a grounded object.

lDevices and tools must be free of static charge.

lUnplug the power plug before you plug in, unplug or install EDS.

lTouch EDS only at the edges.

lDo not touch any connector pins or conductor paths on an EDS.

• The system may be repaired only by authorized specialist staff. Improper repairs will lead to the loss

of any liability claims.

• If this system is moved from a cold environment into its operating room, condensation may occur.

The system must be absolutely dry before being put into service; an acclimatization period of at least

two hours must therefore be noted.

01750371460 A

3-1

Safety

• Always lay supply lines and cables in a slip-proof and trip-free manner.

• Touch only the grips and buttons marked in green to move parts on the system or components.

• Replace the defective cable immediately.

• In emergencies (e.g. damaged housing or damaged power cable, ingress of fluid or foreign objects),

disconnect the device from the supply voltage using the disconnecting device of the fuse or by pulling

out the power plug.

• To disconnect the system completely from the supply voltage, use the disconnecting device of the fa-

cility installation.

• Please make sure that no objects (e.g. paper clips) are able to enter inside the system, as this may

result in electrical shocks or short circuits.

• Always keep the ventilation slot of the system free from obstruction to ensure proper air circulation

and to prevent overheating.

• No data cables may be plugged in or unplugged during storms.

• Protect the system against air flow, vibrations, dust, humidity and heat.

• The DN Series EASY ONE is the result of state-of-the-art technical innovation. Therefore, please en-

sure equally modern structural and technical ambient conditions to enable the DN Series EASY ONE

to function properly and efficiently. This means that you need to connect the DN Series EASY ONE

or any other IT system only to mains networks with separate protective conductors (PE).

This type of mains network is called a TN-S network. Do

not use PEN conductors! Please also note the recommendations of DIN VDE 0100 Part 540, Appen-

dix C2 and EN50174-2, Section 5.4.3 (www.DIN.de). This will help you avoid any potential malfunc-

tions.

•Note for USA and Canada: Please also note the National Electrical Code ANSI/NFPA 70 and Cana-

dian Electrical Code, Part I, CSA C22.1, as well as all applicable national regulations. This helps to

avoid erroneous functions.

• When working on the cutter of the printer, the system must be switched off.

• Only use the original packing to transport the system (protection against shock and impact).

• Make sure that used parts are disposed of in a way that is environmentally compatible.

• Batteries must be disposed of in accordance with local regulations for hazardous waste.

• An explosion hazard exists if the lithium battery of the system is replaced incorrectly! Only identical

batteries or other types recommended by the manufacturer are permitted to be used to replace the

lithium battery.

• Never climb onto the system or its attachments.

3.2

3.2 Connecting periphery systems

• Connect systems only with shielded cables to ensure compliance with international regulations and

specifications for radiation emissions and to achieve high immunity against external malfunctions.

01750371460 A

3-2

4

4 Description

The DN Series EASY ONE is a modular, configurable checkout system.

This Operator Manual provides all of the information required for operation and maintenance of the

DN Series EASY ONE .

4.1

4.1 ID plates and serial numbers

Figure4-1: ID plate with S/N serial number

The S/N serial number is located at the bottom left

of the ID plate.

Position of the ID plate

1

Figure4-2: ID plate position

The ID plate is located on the rear of the main dis-

play (1).

01750371460 A

4-1

Description

4.2

4.2 Position of the components

Overall view from the front

NOTE

The actual design of the device depends on the selected order version.

1

3

4

5

6

7

8

9

10

2

Figure4-3: Overall view from the front

1Camera 6iButton

2Main display 7Audio navigation keypad

3Magnetic card reader 8Main scanner

4EFT 9Handheld scanner

5Receipt printer 10 Status light

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4-2

Description

Overall view from the rear

NOTE

The actual design of the device depends on the selected order version.

1

2

3

Figure4-4: Overall view from the rear

1iButton 3Scanner

2Second display

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4-3

Description

View of components inside the housing

NOTE

The actual design of the device depends on the selected order version.

12

Figure4-5: View of components inside the housing

1Nedap 2EASY ONE controller

01750371460 A

4-4

Description

4.3

4.3 System versions

Version with EFT

Figure4-6: Version with EFT

Version with EFT and printer

Figure4-7: Version with EFT and printer

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4-5

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Diebold Nixdorf Easy One Operating instructions

Diebold Nixdorf Easy One Operating instructions

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