Diebold Nixdorf DN Series 230A Operating instructions

Brand: Diebold Nixdorf

Model: DN Series 230A

Type: Operating instructions

DN Series® 230

Operator Manual

01750361917 A

Public

This document is property of Diebold Nixdorf and is intended for customer use. A written license

agreement with Diebold Nixdorf is not required to use this material.

This document contains proprietary information of Diebold Nixdorf, Incorporated or its subsidiaries (col-

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without prior written permission from Diebold Nixdorf. Any violations of the foregoing may give

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If the document pages state the information is confidential (or words of similar import), then this

document is intended solely for the use of the employees or other personnel of Diebold Nixdorf

unless expressly authorized in writing by Diebold Nixdorf. Other uses of this information without

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This document should be treated as confidential material for security reasons. Any unauthorized

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This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY.

In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or consequential dam-

ages of any nature resulting from the use of information in this manual. The information contained in this

document is subject to change without notice. When using the document for system implementation,

please call your authorized Diebold Nixdorf sales or service representative for any applicable changes.

Any trademarks, service marks, product names or company names not owned by Diebold Nixdorf, that

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Nixdorf products by the owners thereof.

Your use of this document and/or any of the information contained herein constitutes your agreement to

all of the terms stated on this page.

01750361917 A

Table-1: Documentation history

Part number Date Remarks

01750361917 A 11/2021 Original Edition

01750361917 A

iii

Table of Contents

1 Introduction ................................................................................................................................ 1-1

1.1 Symbols used in this manual ............................................................................................1-1

1.2 Section-specific Warning Notes .........................................................................................1-2

1.3 Signs, markings and symbols ............................................................................................1-3

2 Safety .......................................................................................................................................... 2-1

2.1 Intended use ......................................................................................................................2-1

2.2 General safety precautions for the system.........................................................................2-1

2.3 Behavior in an emergency .................................................................................................2-3

2.4 Lithium batteries.................................................................................................................2-3

2.5 General power interruption.................................................................................................2-4

2.6 Information requirements regarding SVHCs in products....................................................2-5

3 Description ................................................................................................................................. 3-1

3.1 System Overview ...............................................................................................................3-1

3.1.1 Overall view......................................................................................................... 3-1

3.1.2 Chassis Components.......................................................................................... 3-2

3.1.3 Components on the Fascia ................................................................................. 3-6

3.1.4 Guide Lights........................................................................................................ 3-7

3.1.5 Safe components ................................................................................................ 3-8

3.1.6 Cash Components .............................................................................................. 3-10

3.2 T/SOP ................................................................................................................................3-12

3.3 Technical Data ...................................................................................................................3-13

3.3.1 General installation conditions ............................................................................ 3-13

3.3.2 Environmental conditions.................................................................................... 3-16

3.4 External control unit ...........................................................................................................3-17

3.4.1 Functions of the External Control Unit ................................................................ 3-18

3.4.2 LED Codes.......................................................................................................... 3-19

3.5 Remote Status Indicator.....................................................................................................3-21

3.6 Card box (removable) ........................................................................................................3-23

3.7 Card box (lockable) ............................................................................................................3-24

4 Operation .................................................................................................................................... 4-1

4.1 Opening/closing the fascia .................................................................................................4-1

4.2 Pulling out/pushing in component carriers .........................................................................4-3

4.3 Pulling out / Pushing in Cash Components........................................................................4-4

4.3.1 Pulling out / Pushing in upper unit ...................................................................... 4-5

4.3.2 Pulling out / Pushing in the Lower Unit ............................................................... 4-6

4.4 Starting up / Shutting down the System .............................................................................4-7

4.4.1 Starting up the System........................................................................................ 4-7

4.4.2 Shutting down the System .................................................................................. 4-8

4.5 Starting T/SOP ...................................................................................................................4-9

4.6 Opening/closing the front door ...........................................................................................4-10

4.7 Opening/closing the safe door ...........................................................................................4-11

4.7.1 Opening/closing the safe door (with factory setting) ........................................... 4-11

4.7.2 Customizing the key and number combination locks.......................................... 4-17

01750361917 A

Table of Contents

4.7.3 Opening/closing the safe door (with customized lock)........................................ 4-21

4.8 Adjusting the volume of the headphone.............................................................................4-28

4.9 Reading barcodes ..............................................................................................................4-28

4.10 Replacing the air filter of the ventilation unit ......................................................................4-29

5 Maintenance ............................................................................................................................... 5-1

5.1 Cleaning Housings .............................................................................................................5-2

5.2 Cleaning Keyboards...........................................................................................................5-3

5.3 Cleaning LCD.....................................................................................................................5-4

6 Disposal ...................................................................................................................................... 6-1

7 Associated documentation ....................................................................................................... 7-1

01750361917 A

Table of Contents

List of Figures

Figure 2-1 Switching off the system.........................................................................................2-4

Figure 2-2 General power interruption - Disconnecting the plug .............................................2-5

Figure 3-1 Overall view............................................................................................................3-1

Figure 3-2 Chassis components at the top..............................................................................3-2

Figure 3-3 Chassis components with air conditioning system.................................................3-3

Figure 3-4 Chassis components with ventilation unit...............................................................3-4

Figure 3-5 Chassis components with air conditioning system, power supply unit and battery

packs ......................................................................................................................3-5

Figure 3-6 Fascia.....................................................................................................................3-6

Figure 3-7 Guide lights of the fascia........................................................................................3-7

Figure 3-8 Safe components with ActivGuard .........................................................................3-8

Figure 3-9 Safe components with distributor ...........................................................................3-9

Figure 3-10 Upper Unit ..............................................................................................................3-10

Figure 3-11 Lower Unit ..............................................................................................................3-11

Figure 3-12 External Control Unit - Overview ............................................................................3-17

Figure 3-13 Removable card box ..............................................................................................3-23

Figure 3-14 Lockable card box ..................................................................................................3-24

Figure 4-1 Unlocking the fascia ...............................................................................................4-1

Figure 4-2 Pull out the fascia...................................................................................................4-2

Figure 4-3 Pushing in the fascia ..............................................................................................4-2

Figure 4-4 Closing the fascia...................................................................................................4-3

Figure 4-5 Pulling out the component carriers.........................................................................4-3

Figure 4-6 Pushing in the component carrier...........................................................................4-4

Figure 4-7 Pulling out the Upper Unit ......................................................................................4-5

Figure 4-8 Pushing in the Upper Unit ......................................................................................4-5

Figure 4-9 Pulling out the Lower Unit ......................................................................................4-6

Figure 4-10 Pushing in the Lower Unit ......................................................................................4-6

Figure 4-11 Switching off the System........................................................................................4-7

Figure 4-12 Turning off the System ...........................................................................................4-8

Figure 4-13 Calling the T/SOP...................................................................................................4-9

Figure 4-14 Opening the front door ...........................................................................................4-10

Figure 4-15 Closing the front door.............................................................................................4-10

Figure 4-16 Adjusting the headphone volume...........................................................................4-28

Figure 4-17 Scanning bar codes................................................................................................4-28

Figure 4-18 Removing filter unit.................................................................................................4-29

Figure 4-19 Opening the filter unit .............................................................................................4-29

Figure 4-20 Replacing the filter mat...........................................................................................4-30

Figure 4-21 Closing the filter unit...............................................................................................4-30

Figure 4-22 Insert filter unit........................................................................................................4-31

Figure 5-1 Opening Display.....................................................................................................5-4

Figure 5-2 Cleaning the Display ..............................................................................................5-4

01750361917 A

Table of Contents

List of Tables

Table -1 Documentation history............................................................................................-iii

Table 1-1 Warning signs used................................................................................................1-3

Table 1-2 Mandatory signs used ............................................................................................1-3

Table 3-1 Electrical characteristics DN Series 230 ................................................................3-13

Table 3-2 Installation specifications........................................................................................3-15

Table 3-3 Heat Output (system only, without heating, without air conditioner) ......................3-16

Table 3-4 Climatic environmental conditions according to EN 60721 ....................................3-16

Table 3-5 Noise rating ............................................................................................................3-16

Table 3-6 Functions of the On/Off button ...............................................................................3-18

Table 5-1 Approved cleaning agents for the housing.............................................................5-2

Table 5-2 Approved cleaning agents for keyboards...............................................................5-3

01750361917 A

vii

1 Introduction

This operator manual is intended to make you acquainted with the system and its intended use. Please

refer to the Safety chapter for the corresponding intended use (see Section2.1).

This manual contains important information regarding how to operate the system in a safe, appropriate

and economical manner. Compliance with this manual will help to reduce hazards, repair costs and

downtime, as well as to increase the reliability and service life of the system. Existing national regula-

tions for accident prevention and environmental protection are also valid. The operator must ensure that

every person working on or with the system reads and utilizes this manual.

This manual must be kept in a designated and easily accessible location and it must be referred to in the

event of even the slightest doubt.

This manual contains the following information:

• A description of the system and the components used (see Section3).

• Steps that are required for correct operation of the system and access to components of the system

chassis, fascia and safe (see Operation).

• Steps and information about cleaning and maintaining the system (see Maintenance).

• Information regarding disposal of the system (see Section6).

• Information about how to access corresponding documentation (see Corresponding documentation).

Further information can be found in the operator manuals of the individual components, which are listed

in the chapter "Corresponding documentation".

1.1

1.1 Symbols used in this manual

●Text following a bullet point represents an item in a list.

‚‘ Text in simple quotation marks relates to components/mounting parts which are in-

cluded in the delivery package.

Prerequisite that must be fulfilled before an action.

Numbered instructions describe activities which must be carried out in the specified se-

quence

Intermediate result of an action.

Action successfully completed.

01750361917 A

1-1

Introduction

1.2

1.2 Section-specific Warning Notes

DANGER

This warning note describes a hazard with a high degree of risk which, if not avoided,

will result in death or grave bodily injury.

WARNING

This warning note describes a hazard with a medium degree of risk which, if not

avoided, could result in death or grave bodily injury.

CAUTION

This warning note describes a hazard with a low degree of risk which, if not avoided,

could result in slight or minor bodily injury.

NOTE

This note provides application tips and information that help prevent errors and material

damage.

01750361917 A

1-2

Introduction

1.3

1.3 Signs, markings and symbols

Table1-1: Warning signs used

Warning signs

General

warning sign

Warning of

electrical voltage

Warning of

hot surface

Warning of

hand injuries

Warning of

counter-rotating

rollers

Warning of

sharp

object

Warning of

laser radiation

Warning of

obstacles

in the head area

Table1-2: Mandatory signs used

Mandatory signs

Observe

the manual

Wear

eye protection

Wear

foot protection

Wear

hand protection

Pull

main plug

Wear

ear protection

Ground

before use

01750361917 A

1-3

2 Safety

2.1

2.1 Intended use

The intended use of this system is the dispensing or deposit/withdrawal of bank notes or coins.

2.2

2.2 General safety precautions for the system

This System complies with the relevant safety regulations for information processing equipment.

NOTE

Read this entire manual carefully in order to obtain a thorough knowledge with respect

to the system and the components, in addition to their operation and maintenance.

Operate the system and the components correctly in accordance with this manual in or-

der to avoid injuries and damage.

Keep this manual available and consult it for guidance when you are unsure about how

to carry out one or another of the procedures.

• Risk of fatal injury through contact with electrical parts! Switch off the system before performing any

cleaning or maintenance tasks (see Section2.5).

• Repair work on the system or on the components may be carried out only by authorized specialist

staff. Unauthorized opening of the system or repair work carried out improperly could result in consid-

erable danger to the user. In case of noncompliance, DIEBOLD NIXDORF excludes all liability.

• Make sure that no water/liquids (e.g. rain, snow etc.) gets into the open system and the exposed

components, especially under adverse weather conditions, since that could pose a danger to your

life. Be sure to take suitable precautions when working on an open system (e.g. by covering compo-

nents where necessary) so that fluid cannot enter the open system.

• Observe the warning and information labels on the system.

• Removing the filler plate or additional sheets in the safe can damage exposed cables and lead to a

severe electric shock with the risk of death. Never start up the system without a filler plate and addi-

tional plates in place.

• Unless otherwise stated, grasp the components only by the green control elements when handling

them.

• This system is equipped with a safety-tested power cable which must be connected to a suitable

grounded socket only.

• Always hold the plug when removing the power cable. Never pull on the cable itself.

• Lay all connecting cables in such a way that they will not be stepped on or tripped over, damaged or

crushed in any way.

• Have damaged power cables replaced immediately.

• Make sure that there is always free access to the electrical sockets used or to the electrical circuit-

breakers of the facility installation.

01750361917 A

2-1

Safety

• Never connect or disconnect data transmission lines during a thunderstorm.

• Always keep the system’s ventilation openings free from obstruction to ensure proper ventilation and

to prevent malfunctions resulting from overheating.

• Use only accessories and extension components that have been approved by Diebold Nixdorf .

Nonobservance can result in damage to the system or violations of regulations concerning safety, ra-

dio interference and ergonomical requirements.

• To clean the system only use cleaning agents approved by Diebold Nixdorf (see chapter "Cleaning,

Service and Maintenance" in the operating manual).

• Components with adjustable light effects are integrated in this product. Repetition frequencies be-

tween 5 Hz and 40 Hz should be avoided as certain light frequencies or flickering light sources can

cause epileptic seizures in some individuals. Also avoid light reflections and synchronize the cycles

wherever possible. Ensure that monitors refresh rates are as high as possible.

• The system is designed to operate in a pollution degree 2 environment. Operation in higher pollution

levels is not permitted.

01750361917 A

2-2

Safety

2.3

2.3 Behavior in an emergency

In case of an emergency (e.g. damaged housing, controls or power cables, liquids or foreign objects in

the system) take the following steps:

Switch the system voltage-free immediately by:

1. Switching off the automatic circuit breaker or removing the fuse inset from the fuse holder in the dis-

tributor box of the facility installation.

2. Disconnect the plug of the power supply cable from the grounded outlet in the building installation.

3. Interrupting the power connection between the UPS (uninterruptible power supply) and the system

(see chapter "Introduction", section "General power interruption" in the operating manual);

4. For further system-specific notes, please refer to the Operator Manuals.

5. Inform the customer service responsible for you.

2.4

2.4 Lithium batteries

DANGER!Fire, explosion and fire hazard

Batteries may only be handled and replaced by Diebold Nixdorf trained or authorized service personnel.

Improper handling of the batteries may result in fire, explosion and fire hazards. Therefore, the following

points must be observed:

• Avoid short circuits

• Never charge battery

• Avoid heating to temperatures above +70 °C

• Do not open battery by force

• Do not expose battery to water and fire

The battery should only be replaced with the same or an equivalent type recommended by Diebold

Nixdorf (see chapter "Appendix", section "Consumables" in the operating instructions). Used batteries

must be disposed of in accordance with national regulations and the manufacturer's instructions.

01750361917 A

2-3

Safety

2.5

2.5 General power interruption

NOTE

A general power interruption has the following effects:

– Transactions in progress are canceled immediately (exception: ID card transport).

– Dispensed banknotes remain in the transport routes of the cash module. They are not

processed until the system is switched on again according to the configuration.

– Depending on the parameter setting, ID cards are either ejected, retained or trans-

ported to the card reject tray. This transaction will be completed properly.

1. Access the external control unit (see Operator Manual, chapter "System overview", section "Chassis

components").

TD-01584-01

Figure2-1: Switching off the system

2. Switch the system off with the ON/OFF button

of the external control unit (1).

01750361917 A

2-4

Safety

TD-01584-02

Figure2-2: General power interruption - Disconnecting the

plug

üThe type of plug used may differ depending

on the country of origin.

3. To ensure the power supply is fully discon-

nected, disconnect the power supply cable

from the electrical socket (1).

Alternatively, the power supply can be interrupted

by switching off the circuit-breaker or removing

the fuse from the distributor box of the facility in-

stallation.

2.6

2.6 Information requirements regarding SVHCs in products

According to Art. 33 of the REACH Regulation (Regulation (EC) No. 1907/2006 and updates thereof), we

hereby inform you that the following product(s) we supply contain the following substance(s) of very high

concern (SVHC), which are part of the candidate list (https://echa.europa.eu/en/candidate-list-table), in

concentrations above 0.1%:

• Our system/product contains lead (CAS no. 7439-92-1) as an alloy component in metal products.

The substance is not released under normal or reasonably foreseeable conditions of use.

• Our system/product contains lead (CAS no. 7439-92-1) in lead-gel batteries. The substance is re-

leased under normal or reasonably foreseeable conditions of use.

• Our system/product contains K-PFBS (potassium nonafluorobutane-1-sulfonate, CAS no.

29420-49-3) as a flame retardant in plastic molded parts. The substance is not intended for release

under normal or reasonably foreseeable conditions of use.

• Our system/product contains EGDME (1, 2-dimethoxyethane; ethylene glycol dimethyl ether, CAS

no. 110-71-4) as an electrolyte in lithium cells/batteries. The substance is not intended for release un-

der normal or reasonably foreseeable conditions of use.

01750361917 A

2-5

3 Description

3.1

3.1 System Overview

3.1.1

3.1.1 Overall view

Figure3-1: Overall view

1 Chassis

2 Fascia

3 Safe

01750361917 A

3-1

Description

3.1.2

3.1.2 Chassis Components

Figure3-2: Chassis components at the top

1 Chassis Interface Board 4 External Control Unit

2 USB hub 5 Power supply unit

3 PC

01750361917 A

3-2

Description

Figure3-3: Chassis components with air conditioning system

1 Air conditioning system 230 V / 115 V 6 Receipt printer

2 Heater 7 CMD-V6a Upper unit

3 Heater controller 8 CMD-V6a upper unit grip

4 Journal printer TP29 9 Printer tray handle

5 Card reader with card tray

01750361917 A

3-3

Description

Figure3-4: Chassis components with ventilation unit

1 Ventilation unit 6 Unlocking CMD-V6A

2 Heater 7 Receipt printer TP30/TP31

3 Heater controller 8 CMD-V6A Upper unit

4 Journal printer TP29 9 CMD-V6A upper unit grip

5 Card reader with card tray 10 Printer tray handle

01750361917 A

3-4

Description

Figure3-5: Chassis components with air conditioning system, power supply unit and battery packs

1, 2 12 V battery

3 Power Supply Unit 600 W

01750361917 A

3-5

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Diebold Nixdorf DN Series 230A Operating instructions

Diebold Nixdorf DN Series 230A Operating instructions

Diebold Nixdorf DN Series 230A Operating instructions

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