Diebold Nixdorf Coin Sidecar Operating instructions

DN Series® Coin Sidecar

Operator Manual

01750352619 C

Confidential External

Only Diebold Nixdorf and entities that are granted an express written license by Diebold Nixdorf may

possess or use this material. Unauthorized possession or use is illegal. If you do not have a written

license agreement with Diebold Nixdorf, the Documentation License terms at dnlegalterms.com apply.

This document contains proprietary information of Diebold Nixdorf, Incorporated or its subsidiaries (col-

lectively “Diebold Nixdorf“) and may include information that is protected by copyright, trademark and

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No part of this document may be translated, reproduced, stored in a retrieval system, or transmit-

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without prior written permission from Diebold Nixdorf. Any violations of the foregoing may give

rise to a claim for damages.

If the document pages state the information is confidential (or words of similar import), then this

document is intended solely for the use of the employees or other personnel of Diebold Nixdorf

unless expressly authorized in writing by Diebold Nixdorf. Other uses of this information without

the express written consent of Diebold Nixdorf are prohibited.

This document should be treated as confidential material for security reasons. Any unauthorized

disclosure or use of confidential material may violate the U.S. Theft of Trade Secrets provisions

of Section 1832 of Title 18 of the United States Code as well as comparable laws in other jurisdic-

tions throughout the world, and may be punishable by fine and imprisonment.

This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY.

In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or consequential dam-

ages of any nature resulting from the use of information in this manual. The information contained in this

document is subject to change without notice. When using the document for system implementation,

please call your authorized Diebold Nixdorf sales or service representative for any applicable changes.

Any trademarks, service marks, product names or company names not owned by Diebold Nixdorf, that

appear in this document are used for informational purposes only, and Diebold Nixdorf claims no rights

thereto, nor does such use indicate any affiliation with or any endorsement of Diebold Nixdorf or Diebold

Nixdorf products by the owners thereof.

Your use of this document and/or any of the information contained herein constitutes your agreement to

all of the terms stated on this page.

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Document history

Table-1: Document history

Part number Date Remarks

01750352619 A 06/2021 Original Edition

01750352619 B 02/2022 • DN systems 400 and 5K added

• Cable entry changed

• Minor corrections

• Technical data updated

01750352619 C 05/2023 • Safebag order number changed

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Table of contents

1 Introduction ................................................................................................................................ 1-1

1.1 Symbols used in this Manual ............................................................................................ 1-1

1.2 Signs, Markings and Symbols ........................................................................................... 1-2

1.3 Section-Specific Warning Notes ........................................................................................ 1-3

2 Safety .......................................................................................................................................... 2-1

2.1 Intended use...................................................................................................................... 2-1

2.2 General Safety Precautions for the System....................................................................... 2-1

2.3 Behavior in an Emergency................................................................................................. 2-3

2.4 Lithium Batteries ................................................................................................................ 2-3

2.5 General power interruption ................................................................................................ 2-4

2.5.1 Frontload............................................................................................................. 2-4

2.5.2 Rearload ............................................................................................................. 2-5

2.6 Information Requirements Regarding SVHCs in Products................................................ 2-6

3 Description ................................................................................................................................. 3-1

3.1 System overview................................................................................................................ 3-1

3.1.1 Frontload............................................................................................................. 3-2

3.1.2 Rearload ............................................................................................................. 3-8

3.2 Technical data ................................................................................................................... 3-15

3.2.1 General installation conditions............................................................................ 3-15

3.2.2 Environmental conditions.................................................................................... 3-17

4 Operation .................................................................................................................................... 4-1

4.1 Opening/closing the doors................................................................................................. 4-1

4.1.1 Opening/closing the front door............................................................................ 4-1

4.1.2 Opening/closing the rear doors........................................................................... 4-4

4.2 Opening/closing the fascia................................................................................................. 4-9

4.2.1 Opening/closing the fascia, Frontload ................................................................ 4-9

4.2.2 Opening/closing the fascia - Rearload................................................................ 4-11

4.3 Pulling out/pushing in components.................................................................................... 4-13

4.3.1 Pulling out/pushing in components - Frontload................................................... 4-13

4.3.2 Pulling out/pushing in components - Rearload .................................................. 4-17

5 Coin deposit module CM4......................................................................................................... 5-1

5.1 Description......................................................................................................................... 5-1

5.1.1 Functional components and controls CM4 ......................................................... 5-1

5.2 Coin paths.......................................................................................................................... 5-2

5.2.1 Checking the coin path ....................................................................................... 5-2

5.2.2 Coin path when depositing accepted coins ........................................................ 5-3

5.2.3 Coin path when returning rejected coins ............................................................ 5-4

5.2.4 Coin path if the process is aborted ..................................................................... 5-5

5.3 Operation ........................................................................................................................... 5-6

5.3.1 Inserting coins..................................................................................................... 5-6

5.3.2 Return compartment ........................................................................................... 5-7

5.4 Cleaning............................................................................................................................. 5-8

5.4.1 Cleaning the coin deposit compartment ............................................................. 5-8

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Table of contents

5.4.2 Cleaning the collecting tray................................................................................. 5-10

5.4.3 Cleaning the return compartment ....................................................................... 5-11

5.4.4 Cleaning the coin paths ...................................................................................... 5-13

6 Coin drawer ................................................................................................................................ 6-1

6.1 Coin drawer version........................................................................................................... 6-1

6.1.1 Coin drawer with 6 safe bags ............................................................................. 6-1

6.1.2 Coin drawer with 6 coin boxes............................................................................ 6-2

6.2 Safe bags........................................................................................................................... 6-3

6.2.1 Removing safe bags .......................................................................................... 6-4

6.2.2 Inserting safe bags ............................................................................................ 6-6

6.3 Coin boxes......................................................................................................................... 6-8

6.3.1 Coin box versions ............................................................................................... 6-8

6.3.2 Removing coin boxes ......................................................................................... 6-10

6.3.3 Inserting the coin boxes...................................................................................... 6-11

6.3.4 Opening/closing the coin boxes.......................................................................... 6-12

7 Maintenance ............................................................................................................................... 7-1

7.1 Cleaning Housings............................................................................................................. 7-1

8 Disposal ...................................................................................................................................... 8-1

9 Corresponding documentation ................................................................................................ 9-1

10 Appendix..................................................................................................................................... 10-1

10.1 Compliance with Standards and Approvals....................................................................... 10-1

10.2 Declaration of Conformity .................................................................................................. 10-3

10.3 Environmental Protection................................................................................................... 10-4

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Table of contents

List of figures

Figure 2-1 Disconnecting the power cable - Frontload ........................................................... 2-4

Figure 2-2 General power interruption - Disconnecting the plug ............................................ 2-5

Figure 2-3 Disconnecting the power cable - Rearload............................................................ 2-5

Figure 2-4 General power interruption - Disconnecting the plug ............................................ 2-6

Figure 3-1 Overall view - Frontload......................................................................................... 3-2

Figure 3-2 Front door and fascia opened................................................................................ 3-3

Figure 3-3 Coin dispenser module pulled out ......................................................................... 3-4

Figure 3-4 Coin deposit module pulled out ............................................................................. 3-5

Figure 3-5 Coin drawer pulled out – Safe bag holder (Frontload) .......................................... 3-6

Figure 3-6 Coin drawer pulled out – Coin box holder (Frontload)........................................... 3-7

Figure 3-7 Overall view, Rearload – from the front ................................................................. 3-8

Figure 3-8 Overall view, Rearload – from the rear.................................................................. 3-9

Figure 3-9 Rear doors opened................................................................................................ 3-10

Figure 3-10 Coin dispenser module pulled out ......................................................................... 3-11

Figure 3-11 Coin deposit module pulled out ............................................................................. 3-12

Figure 3-12 Coin drawer pulled out - Safe bag holder (Rearload) ........................................... 3-13

Figure 3-13 Coin drawer pulled out - Coin box holder (Rearload) ........................................... 3-14

Figure 4-1 Key set for the front door and rear door ................................................................ 4-1

Figure 4-2 Unlocking the front door ........................................................................................ 4-2

Figure 4-3 Opening the front door........................................................................................... 4-2

Figure 4-4 Closing the front door ............................................................................................ 4-3

Figure 4-5 Locking the front door............................................................................................ 4-3

Figure 4-6 Unlocking the upper rear door ............................................................................... 4-4

Figure 4-7 Opening the upper rear door ................................................................................. 4-5

Figure 4-8 Closing the upper rear door................................................................................... 4-5

Figure 4-9 Locking the upper rear door .................................................................................. 4-6

Figure 4-10 Unlocking the lower rear door................................................................................ 4-6

Figure 4-11 Opening the lower rear door.................................................................................. 4-7

Figure 4-12 Closing the lower rear door ................................................................................... 4-7

Figure 4-13 Locking the lower rear door ................................................................................... 4-8

Figure 4-14 Releasing the fascia - Frontload............................................................................ 4-9

Figure 4-15 Opening the fascia - Frontload .............................................................................. 4-9

Figure 4-16 Closing the fascia - Frontload................................................................................ 4-10

Figure 4-17 Releasing the fascia - Rearload ............................................................................ 4-11

Figure 4-18 Opening the fascia - Rearload............................................................................... 4-11

Figure 4-19 Closing the fascia - Rearload ................................................................................ 4-12

Figure 4-20 Pulling out the coin dispenser module – Frontload................................................ 4-13

Figure 4-21 Pulling out the coin deposit module further – Frontload ........................................ 4-14

Figure 4-22 Pulling out the coin deposit module – Frontload.................................................... 4-15

Figure 4-23 Pulling out the coin drawer – Frontload ................................................................. 4-16

Figure 4-24 Pulling out the coin dispenser module – Rearload ................................................ 4-17

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Figure 4-25 Pulling out the coin deposit module – Rearload .................................................... 4-18

Figure 4-26 Pulling out the coin drawer – Rearload.................................................................. 4-19

Figure 5-1 Functional components and controls..................................................................... 5-1

Figure 5-2 Checking the coin path .......................................................................................... 5-2

Figure 5-3 Coin path for deposit ............................................................................................. 5-3

Figure 5-4 Coin path when returning rejected coins ............................................................... 5-4

Figure 5-5 Coin path for aborted process ............................................................................... 5-5

Figure 5-6 Placing coins into the coin deposit compartment .................................................. 5-6

Figure 5-7 Lifting the coin deposit compartment..................................................................... 5-6

Figure 5-8 Lowering the coin deposit compartment................................................................ 5-7

Figure 5-9 Emptying the return compartment ........................................................................ 5-7

Figure 5-10 Lifting the coin deposit compartment..................................................................... 5-8

Figure 5-11 Lowering the coin deposit compartment................................................................ 5-9

Figure 5-12 Wiping the collecting tray with a cleaning cloth ..................................................... 5-10

Figure 5-13 Lifting up the return flap......................................................................................... 5-11

Figure 5-14 Removing coins and foreign objects...................................................................... 5-11

Figure 5-15 Wiping the return compartment with a cleaning cloth............................................ 5-12

Figure 5-16 Lowering the return flap......................................................................................... 5-12

Figure 5-17 Lifting up the maintenance flap.............................................................................. 5-13

Figure 5-18 Cleaning the coin rail with a scraper – Conveyor wheel........................................ 5-13

Figure 5-19 Lifting the front sensor ........................................................................................... 5-14

Figure 5-20 Cleaning the coin rail with a scraper – Sensor ...................................................... 5-14

Figure 5-21 Cleaning the coin rail with a cleaning cloth – Conveyor wheel.............................. 5-15

Figure 5-22 Lifting the front sensor ........................................................................................... 5-15

Figure 5-23 Cleaning the coin rail with a cleaning cloth – Sensor ............................................ 5-16

Figure 5-24 Cleaning the coin wheel – Scraper........................................................................ 5-17

Figure 5-25 Cleaning the coin wheel - Cleaning cloth .............................................................. 5-17

Figure 6-1 Coin drawer with safe bags ................................................................................... 6-1

Figure 6-2 Coin drawer with coin boxes.................................................................................. 6-2

Figure 6-3 Safebag ................................................................................................................. 6-3

Figure 6-4 Opening safe bag clamps...................................................................................... 6-4

Figure 6-5 Removing the safe bag.......................................................................................... 6-4

Figure 6-6 Sealing the safe bag.............................................................................................. 6-5

Figure 6-7 Inserting a safe bag ............................................................................................... 6-6

Figure 6-8 Clamping the safe bag........................................................................................... 6-6

Figure 6-9 Position of the safe bag ......................................................................................... 6-7

Figure 6-10 Open coin box ....................................................................................................... 6-8

Figure 6-11 Lockable coin box.................................................................................................. 6-9

Figure 6-12 Removing coin boxes ............................................................................................ 6-10

Figure 6-13 Inserting the coin boxes......................................................................................... 6-11

Figure 6-14 Opening the coin box - Inserting the key ............................................................... 6-12

Figure 6-15 Opening the coin box – Unlocking......................................................................... 6-12

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Table of contents

Figure 6-16 Opening the coin box – Turning the key again ...................................................... 6-13

Figure 6-17 Opening the coin box – Removing the key............................................................ 6-13

Figure 6-18 Opening the coin box – Sliding on the cover ......................................................... 6-14

Figure 6-19 Closing the coin box – Sliding the cover shut........................................................ 6-15

Figure 6-20 Closing the coin box – Pressing down the locking cylinder ................................... 6-15

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Table of contents

List of tables

Table -1 Document history................................................................................................... -iii

Table 1-1 Warning signs used ............................................................................................... 1-2

Table 1-2 Mandatory signs used ........................................................................................... 1-2

Table 3-1 Electrical characteristics ........................................................................................ 3-15

Table 3-2 System requirements............................................................................................. 3-15

Table 3-3 Installation specifications....................................................................................... 3-16

Table 3-4 Heat dissipation ..................................................................................................... 3-17

Table 3-5 Climatic environmental conditions ......................................................................... 3-17

Table 3-6 Noise emissions .................................................................................................... 3-17

Table 7-1 Approved cleaning agents for the housing ............................................................ 7-1

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1

1 Introduction

This operator manual is intended to make you acquainted with the system and its intended use. Please

refer to the Safety chapter for the corresponding intended use (see Section2.1).

This manual contains important information regarding how to operate the system in a safe, appropriate

and economical manner. Compliance with this manual will help to reduce hazards, repair costs and

downtime, as well as to increase the reliability and service life of the system. Existing national regula-

tions for accident prevention and environmental protection are also valid. The operator must ensure that

every person working on or with the system reads and utilizes this manual.

This manual must be kept in a designated and easily accessible location and it must be referred to in the

event of even the slightest doubt.

This manual contains the following information:

• A description of the system and the components used (see Section3).

• Steps that are required for correct operation of the system and access to components of the system

chassis, fascia and safe (see Section4).

• Steps and information about cleaning and maintaining the system (see Section7).

• Information regarding disposal of the system (see Section8).

• Information about how to access corresponding documentation (see Corresponding documentation).

Further information can be found in the operator manuals of the individual components, which are listed

in the chapter "Corresponding documentation".

1.1

1.1 Symbols used in this Manual

●Text following a bullet point represents an item in a list.

‚‘ Text in simple quotation marks relates to components/mounting parts which are in-

cluded in the delivery package.

Prerequisite that must be fulfilled before an action.

1.

2.

n.

Numbered instructions describe activities which must be carried out in the specified se-

quence

Intermediate result of an action.

Action successfully completed.

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1-1

Introduction

1.2

1.2 Signs, Markings and Symbols

Table1-1: Warning signs used

Warning signs

General

warning sign

Warning of

electrical voltage

Warning of

hot surface

Warning of

hand injuries

Warning of

counter-rotating

rollers

Warning of

sharp

object

Warning of

laser radiation

Warning of

obstacles

in the head area

Table1-2: Mandatory signs used

Mandatory signs

Observe

the manual

Wear

eye protection

Wear

foot protection

Wear

hand protection

Pull

main plug

Wear

ear protection

Ground

before use

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Introduction

1.3

1.3 Section-Specific Warning Notes

DANGER

This warning note describes a hazard with a high degree of risk which, if not avoided,

will result in death or grave bodily injury.

WARNING

This warning note describes a hazard with a medium degree of risk which, if not

avoided, could result in death or grave bodily injury.

CAUTION

This warning note describes a hazard with a low degree of risk which, if not avoided,

could result in slight or minor bodily injury.

NOTE

This note provides application tips and information that help prevent errors and material

damage.

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2

2 Safety

2.1

2.1 Intended use

The intended use of this system is the dispensing or deposit/withdrawal of bank notes or coins.

2.2

2.2 General Safety Precautions for the System

This System complies with the relevant safety regulations for information processing equipment.

NOTE

Read this entire manual carefully in order to obtain a thorough knowledge with respect

to the system and the components, in addition to their operation and maintenance.

Operate the system and the components correctly in accordance with this manual in or-

der to avoid injuries and damage.

Keep this manual available and consult it for guidance when you are unsure about how

to carry out one or another of the procedures.

• Risk of fatal injury through contact with electrical parts! Switch off the system before performing any

cleaning or maintenance tasks (see operating manual).

• Repair work on the system or on the components may be carried out only by authorized specialist

staff. Unauthorized opening of the system or repair work carried out improperly could result in consid-

erable danger to the user. In case of noncompliance, DIEBOLD NIXDORF excludes all liability.

• Make sure that no water/liquids (e.g. rain, snow etc.) gets into the open system and the exposed

components, especially under adverse weather conditions, since that could pose a danger to your

life. Be sure to take suitable precautions when working on an open system (e.g. by covering compo-

nents where necessary) so that fluid cannot enter the open system.

• Observe the warning and information labels on the system.

• Removing the filler plate or additional sheets in the safe can damage exposed cables and lead to a

severe electric shock with the risk of death. Never start up the system without a filler plate and addi-

tional plates in place.

• Unless otherwise stated, grasp the components only by the green control elements when handling

them.

• Systems equipped with a power connection must only be connected to grounded safety sockets.

• Always hold the plug when removing the power cable. Never pull on the cable itself.

• Lay all connecting cables in such a way that they will not be stepped on or tripped over, damaged or

crushed in any way.

• Have damaged power cables replaced immediately.

• Make sure that the used sockets, equipment sockets or the installed electrical disconnecting devices

of the house installation are freely accessible.

• Never connect or disconnect data transmission lines during a thunderstorm.

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Safety

• Always keep the system’s ventilation openings free from obstruction to ensure proper ventilation and

to prevent malfunctions resulting from overheating.

• Use only accessories and extension components that have been approved by Diebold Nixdorf. Only

power supplies and cables approved by Diebold Nixdorf can be used for peripheral devices. Nonob-

servance can result in damage to the system or violations of regulations concerning safety, radio in-

terference and ergonomical requirements.

• Please note that if external voltages are fed into the prepared cabling for the installation of additional

electronics (e.g. EMA connection), only safety extra-low voltage circuits (ES1 circuits) are involved.

• To clean the system only use cleaning agents approved by Diebold Nixdorf (see operating manual).

• Components with adjustable light effects are integrated in this product. Repetition frequencies be-

tween 5 Hz and 40 Hz should be avoided as certain light frequencies or flickering light sources can

cause epileptic seizures in some individuals. Also avoid light reflections and synchronize the cycles

wherever possible. Ensure that monitors refresh rates are as high as possible.

• The system is designed to operate in a pollution degree 2 environment. Operation in higher pollution

levels is not permitted.

• Before transporting a system, ensure that all high-end banknote storage devices (cassette with ban-

knote inking solution) are removed. High-end banknote storage devices have their own battery sup-

ply and are activated by closing the safe door. Transporting high-end banknote storage devices can

lead to the banknote inking solution being triggered incorrectly, resulting in considerable material

damage.

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2-2

Safety

2.3

2.3 Behavior in an Emergency

In case of an emergency (e.g. damaged housing, controls or power cables, liquids or foreign objects in

the system) take the following steps:

Switch the system voltage-free immediately by:

1. Switching off the automatic circuit breaker or removing the fuse inset from the fuse holder in the dis-

tributor box of the facility installation.

2. Disconnect the plug of the power supply cable from the grounded outlet in the building installation.

3. Interrupting the power connection between the UPS (uninterruptible power supply) and the system

(see operating manual);

4. For further system-specific notes, please refer to the Operator Manuals.

5. Inform the customer service responsible for you.

2.4

2.4 Lithium Batteries

DANGER!Fire, explosion and fire hazard

Batteries may only be handled and replaced by Diebold Nixdorf trained or authorized service personnel.

Improper handling of the batteries may result in fire, explosion and fire hazards. Therefore, the following

points must be observed:

• Avoid short circuits

• Never charge battery

• Avoid heating to temperatures above +70 °C

• Do not open battery by force

• Do not expose battery to water and fire

The battery should only be replaced with the same or an equivalent type recommended by Diebold

Nixdorf (see operating instructions). Used batteries must be disposed of in accordance with national reg-

ulations and the manufacturer's instructions.

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2-3

Safety

2.5

2.5 General power interruption

NOTE

A general power interruption has the following effects:

- All current transactions are immediately aborted.

2.5.1

2.5.1 Frontload

1. Gain access to the power supply unit (see operator manual, chapter "Description", section "System

overview").

1

TD-01579-31

Figure2-1: Disconnecting the power cable - Frontload

2. Disconnect the power cable from the power

supply unit (1).

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Safety

1

TD-01584-02

Figure2-2: General power interruption - Disconnecting the

plug

üThe type of plug used may differ depending

on the country of origin.

3. To ensure the power supply is fully discon-

nected, disconnect the power supply cable

from the electrical socket (1).

Alternatively, the power supply can be interrupted

by switching off the circuit-breaker or removing

the fuse from the distributor box of the facility in-

stallation.

2.5.2

2.5.2 Rearload

1. Gain access to the power supply unit (see operator manual, chapter "Description", section "System

overview").

1

TD-01579-83

Figure2-3: Disconnecting the power cable - Rearload

2. Disconnect the power cable from the power

supply unit (1).

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2-5

Safety

1

TD-01584-02

Figure2-4: General power interruption - Disconnecting the

plug

üThe type of plug used may differ depending

on the country of origin.

3. To ensure the power supply is fully discon-

nected, disconnect the power supply cable

from the electrical socket (1).

Alternatively, the power supply can be interrupted

by switching off the circuit-breaker or removing

the fuse from the distributor box of the facility in-

stallation.

2.6

2.6 Information Requirements Regarding SVHCs in Products

According to Art. 33 of the REACH Regulation (Regulation (EC) No. 1907/2006 and updates thereof), we

hereby inform you that the following product(s) we supply contain the following substance(s) of very high

concern (SVHC), which are part of the candidate list (https://echa.europa.eu/en/candidate-list-table), in

concentrations above 0.1%:

• Our system/product contains lead (CAS no. 7439-92-1) as an alloy component in metal products.

The substance is not released under normal or reasonably foreseeable conditions of use.

• Our system/product contains lead (CAS no. 7439-92-1) in lead-gel batteries. The substance is re-

leased under normal or reasonably foreseeable conditions of use.

• Our system/product contains K-PFBS (potassium nonafluorobutane-1-sulfonate, CAS no.

29420-49-3) as a flame retardant in plastic molded parts. The substance is not intended for release

under normal or reasonably foreseeable conditions of use.

• Our system/product contains EGDME (1, 2-dimethoxyethane; ethylene glycol dimethyl ether, CAS

no. 110-71-4) as an electrolyte in lithium cells/batteries. The substance is not intended for release un-

der normal or reasonably foreseeable conditions of use.

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3

3 Description

3.1

3.1 System overview

The coin sidecar is available in the following system versions:

DN Series Coin Sidecar 4-High

This DN Series Coin Sidecar is designed for operation on basic systems with

a 4-cassette RM4 / 4-cassette dispenser (CMD-V6C).

DN Series Coin Sidecar 5-High

This DN Series Coin Sidecar is designed for operation on basic systems with

a 5-cassette RM4 / 5-cassette dispenser (CMD-V6C).

The DN Series Coin Sidecar is available as a Frontload system and a Rearload system with the following

components:

• Coin dispenser module CM2-O-8H (optional), see Section9

• Coin deposit module CM4, see Section5

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Description

3.1.1

3.1.1 Frontload

3.1.1.1

3.1.1.1 Overall view - Frontload

1

6

5

4

3

2

TD-01579-02

Figure3-1: Overall view - Frontload

1 Coin dispensing compartment 4 Door lock of front door

2 Front door 5 Coin deposit compartment

3 Coin return compartment 6 Fascia

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Diebold Nixdorf Coin Sidecar Operating instructions

Diebold Nixdorf Coin Sidecar Operating instructions

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