Diebold Nixdorf DN Series 600V Operating instructions

DN Series® 600V

Teller Cash Recycler

Operator Manual

01750370872 A

Customer/Partner Use

This document is property of Diebold Nixdorf and is intended for customer/partner use. A written

license agreement with Diebold Nixdorf is not required to use this material.

This document contains proprietary information of Diebold Nixdorf, Incorporated or its subsidiaries (col-

lectively “Diebold Nixdorf“) and may include information that is protected by copyright, trademark and

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istration of a utility model or design, are reserved.

No part of this document may be translated, reproduced, stored in a retrieval system, or transmit-

ted, in any form or by any means: electronic, mechanical, photocopying, recording, or otherwise,

without prior written permission from Diebold Nixdorf. Any violations of the foregoing may give

rise to a claim for damages.

If the document pages state the information is confidential (or words of similar import), then this

document is intended solely for the use of the employees or other personnel of Diebold Nixdorf

unless expressly authorized in writing by Diebold Nixdorf. Other uses of this information without

the express written consent of Diebold Nixdorf are prohibited.

This document should be treated as confidential material for security reasons. Any unauthorized

disclosure or use of confidential material may violate the U.S. Theft of Trade Secrets provisions

of Section 1832 of Title 18 of the United States Code as well as comparable laws in other jurisdic-

tions throughout the world, and may be punishable by fine and imprisonment.

This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY.

In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or consequential dam-

ages of any nature resulting from the use of information in this manual. The information contained in this

document is subject to change without notice. When using the document for system implementation,

please call your authorized Diebold Nixdorf sales or service representative for any applicable changes.

Any trademarks, service marks, product names or company names not owned by Diebold Nixdorf, that

appear in this document are used for informational purposes only, and Diebold Nixdorf claims no rights

thereto, nor does such use indicate any affiliation with or any endorsement of Diebold Nixdorf or Diebold

Nixdorf products by the owners thereof.

Your use of this document and/or any of the information contained herein constitutes your agreement to

all of the terms stated on this page.

01750370872 A

ii

Table-1: Document History

Material Number Date Remarks

01750370872 A 05/2023 Original Edition

01750370872 A

iii

Table of Contents

1 Introduction ................................................................................................................................ 1-1

1.1 Using This Manual ............................................................................................................. 1-2

1.2 Symbols used in this Manual ............................................................................................ 1-3

1.3 Section-Specific Warning Notes ........................................................................................ 1-4

1.4 Signs, Markings and Symbols ........................................................................................... 1-5

1.5 Disconnecting Power from the System.............................................................................. 1-6

2 Safety .......................................................................................................................................... 2-1

2.1 General Safety Precautions for the System....................................................................... 2-1

2.2 General Power Interruption................................................................................................ 2-2

3 Description ................................................................................................................................. 3-1

3.1 System Overview............................................................................................................... 3-1

3.1.1 Overall View........................................................................................................ 3-1

3.1.2 Fascia Components............................................................................................ 3-3

3.1.3 Chassis Components.......................................................................................... 3-4

3.1.4 Safe Components ............................................................................................... 3-5

3.1.5 Guide Lights........................................................................................................ 3-6

3.2 T/SOP ............................................................................................................................... 3-6

4 Operation .................................................................................................................................... 4-1

4.1 Opening / Closing the Fascia............................................................................................. 4-1

4.1.1 Opening the Fascia............................................................................................. 4-1

4.1.2 Closing the Fascia .............................................................................................. 4-2

4.2 Opening / Closing the Front Door...................................................................................... 4-2

4.2.1 Opening the Front Door ...................................................................................... 4-2

4.2.2 Closing the Front Door........................................................................................ 4-3

4.3 Accessing the RM4 TCR Upper Unit ................................................................................. 4-3

4.4 Accessing the RM4V Lower Unit ....................................................................................... 4-4

4.5 Accessing the Chassis Components ................................................................................. 4-5

4.6 Opening / Closing the safe door ........................................................................................ 4-6

4.6.1 Opening/closing the safe door (with factory setting)........................................... 4-6

4.6.2 Customizing the key and number combination locks.......................................... 4-13

4.6.3 Opening/closing the safe door (with customized lock)........................................ 4-17

5 Maintenance ............................................................................................................................... 5-1

5.1 Before Performing Maintenance Procedures on the System............................................. 5-1

5.2 Note Jam Troubleshooting................................................................................................. 5-2

5.2.1 Input Output Tray (IOT) ...................................................................................... 5-2

5.2.2 Input Output Tray (IOT) Lower Transport ........................................................... 5-3

5.2.3 Input Output Collector (IOC) ............................................................................... 5-5

5.3 Approved Cleaning Solutions ............................................................................................ 5-7

5.4 Orders................................................................................................................................ 5-7

6 Related Documentation............................................................................................................. 6-1

7 Disposal ...................................................................................................................................... 7-1

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Table of Contents

A Appendix..................................................................................................................................... A-1

01750370872 A

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Table of Contents

List of Figures

Figure 1-1 On Off Button Location ......................................................................................... 1-6

Figure 2-1 ON OFF Button Location ...................................................................................... 2-3

Figure 2-2 General Power Interruption - Disconnecting the Plug .......................................... 2-4

Figure 3-1 System Overview .................................................................................................. 3-1

Figure 3-2 System Overview Open Doors .............................................................................. 3-2

Figure 3-3 Operator Panel 10 - Overall View ......................................................................... 3-3

Figure 3-4 Chassis Overview ................................................................................................. 3-4

Figure 3-5 Safe Overview with Recycling Module Pushed In ................................................. 3-5

Figure 3-6 Fascia Guide Lights .............................................................................................. 3-6

Figure 4-1 Unlock and Open the Fascia ................................................................................. 4-1

Figure 4-2 Close and Press Down to Lock the Fascia............................................................ 4-2

Figure 4-3 Unlock and Open the Front Door........................................................................... 4-2

Figure 4-4 Close and Lock the Door ....................................................................................... 4-3

Figure 4-5 Unlock and Pull Out the Upper Unit....................................................................... 4-4

Figure 4-6 Push in the Upper Unit .......................................................................................... 4-4

Figure 4-7 Unlock and Pull Out the Upper Unit....................................................................... 4-5

Figure 4-8 Push In the Upper Unit ......................................................................................... 4-5

Figure 4-9 Pull Out the Fascia ............................................................................................... 4-6

Figure 5-1 Jammed Note in IOT ............................................................................................ 5-2

Figure 5-2 Pull Out the Input Output Module ......................................................................... 5-3

Figure 5-3 Lower Transport Assembly Shaft With Green Touch Point .................................. 5-3

Figure 5-4 Lower Transport Assembly Back into Place .......................................................... 5-4

Figure 5-5 Push in Input Output Module ................................................................................. 5-4

Figure 5-6 Pull Out the Input Output Module ......................................................................... 5-5

Figure 5-7 Jammed Note in Input Output Collector Belts ...................................................... 5-5

Figure 5-8 Jammed Note at the Rear of Input Output Collector ............................................ 5-6

Figure 5-9 Push in Input Output Module ................................................................................. 5-6

Figure A-1 Supplier's Declaration of Conformity ..................................................................... A-1

01750370872 A

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Table of Contents

List of Tables

Table -1 Document History .................................................................................................. -iii

Table 1-1 Warning signs used ............................................................................................... 1-5

Table 1-2 Mandatory signs used ........................................................................................... 1-5

Table 5-1 Suggested Cleaning Solutions .............................................................................. 5-7

01750370872 A

vii

1

1 Introduction

This operator manual is intended to make you acquainted with the system and its intended use. Please

refer to the Safety chapter for the corresponding intended use (see Intended use).

This manual contains important information regarding how to operate the system in a safe, appropriate

and economical manner. Compliance with this manual will help to reduce hazards, repair costs and

downtime, as well as to increase the reliability and service life of the system. Existing national regula-

tions for accident prevention and environmental protection are also valid. The operator must ensure that

every person working on or with the system reads and utilizes this manual.

This manual must be kept in a designated and easily accessible location and it must be referred to in the

event of even the slightest doubt.

This manual contains the following information:

• A description of the system and the components used (see Description).

• Steps that are required for correct operation of the system and access to components of the system

chassis, fascia and safe (see Operation).

• Steps and information about cleaning and maintaining the system (see Maintenance).

• Information regarding disposal of the system (see Section7).

• Information about how to access corresponding documentation (see Corresponding documentation).

Further information can be found in the operator manuals of the individual components, which are listed

in the chapter "Corresponding documentation".

01750370872 A

1-1

Introduction

1.1

1.1 Using This Manual

This manual provides you with the following information:

• Description of the system

• Steps required to operate the system

• Steps required to maintain the system

• Elimination of malfunctions

• Cleaning and maintenance instructions

01750370872 A

1-2

Introduction

1.2

1.2 Symbols used in this Manual

●Text following a bullet point represents an item in a list.

‚‘ Text in simple quotation marks relates to components/mounting parts which are in-

cluded in the delivery package.

Prerequisite that must be fulfilled before an action.

1.

2.

n.

Numbered instructions describe activities which must be carried out in the specified se-

quence

Intermediate result of an action.

Action successfully completed.

01750370872 A

1-3

Introduction

1.3

1.3 Section-Specific Warning Notes

DANGER

This warning note describes a hazard with a high degree of risk which, if not avoided,

will result in death or grave bodily injury.

WARNING

This warning note describes a hazard with a medium degree of risk which, if not

avoided, could result in death or grave bodily injury.

CAUTION

This warning note describes a hazard with a low degree of risk which, if not avoided,

could result in slight or minor bodily injury.

NOTE

This note provides application tips and information that help prevent errors and material

damage.

01750370872 A

1-4

Introduction

1.4

1.4 Signs, Markings and Symbols

Table1-1: Warning signs used

Warning signs

General

warning sign

Warning of

electrical voltage

Warning of

hot surface

Warning of

hand injuries

Warning of

counter-rotating

rollers

Warning of

sharp

object

Warning of

laser radiation

Warning of

obstacles

in the head area

Table1-2: Mandatory signs used

Mandatory signs

Observe

the manual

Wear

eye protection

Wear

foot protection

Wear

hand protection

Pull

main plug

Wear

ear protection

Ground

before use

01750370872 A

1-5

Introduction

1.5

1.5 Disconnecting Power from the System

TD-02253-04

Figure1-1: On Off Button Location

Do the following steps to disconnect power from

the system.

1. Open the front door of the system

(Section4.2)

2. Press the fascia release levers on the under-

side of the fascia (Section4.1).

ðThe fascia is unlocked.

3. Open the fascia upwards.

4. Switch the system off by pressing the red On/

Off button (1).

5. To ensure the system is disconnected from

the power supply, pull out the fascia, the RM4

TCR head module and PC tray from the DN

Series® 600V system.

6. Pull the AC power cable from the power sup-

ply on the PC tray.

01750370872 A

1-6

2

2 Safety

2.1

2.1 General Safety Precautions for the System

This System complies with the relevant safety regulations for information processing equipment.

NOTE

Read this entire manual carefully in order to obtain a thorough knowledge with respect

to the system and the components, in addition to their operation and maintenance.

Operate the system and the components correctly in accordance with this manual in or-

der to avoid injuries and damage.

Keep this manual available and consult it for guidance when you are unsure about how

to carry out one or another of the procedures.

DANGER

Electrical voltage

Risk of fatal injury through contact with parts carrying electrical voltage! Switch the sys-

tem off before performing any cleaning or maintenance tasks.

üThe following action steps only apply to CINEO systems

lSwitch off the power switch for the power distributor.

lSwitch off the UPS, if installed.

lDisconnect the mains connection, if installed, between the UPS (Uninterruptible

Power Supply) and the system itself (see section "General power interruption" in

the operating manual).

lDisconnect the connector of the power supply cable from the electrical socket in-

stalled by the building contractor.

• Risk of fatal injury through contact with electrical parts! Switch off the system before performing any

cleaning or maintenance tasks (see operating manual).

• Repair work on the system or on the components may be carried out only by authorized specialist

staff. Unauthorized opening of the system or repair work carried out improperly could result in consid-

erable danger to the user. In case of noncompliance, DIEBOLD NIXDORF excludes all liability.

• Make sure that no water/liquids (e.g. rain, snow etc.) gets into the open system and the exposed

components, especially under adverse weather conditions, since that could pose a danger to your

life. Be sure to take suitable precautions when working on an open system (e.g. by covering compo-

nents where necessary) so that fluid cannot enter the open system.

• Observe the warning and information labels on the system.

• Removing the filler plate or additional sheets in the safe can damage exposed cables and lead to a

severe electric shock with the risk of death. Never start up the system without a filler plate and addi-

tional plates in place.

01750370872 A

2-1

Safety

• Unless otherwise stated, grasp the components only by the green control elements when handling

them.

• Systems equipped with a power connection must only be connected to grounded safety sockets.

• Always hold the plug when removing the power cable. Never pull on the cable itself.

• Lay all connecting cables in such a way that they will not be stepped on or tripped over, damaged or

crushed in any way.

• Have damaged power cables replaced immediately.

• Make sure that the used sockets, equipment sockets or the installed electrical disconnecting devices

of the house installation are freely accessible.

• Never connect or disconnect data transmission lines during a thunderstorm.

• Always keep the system’s ventilation openings free from obstruction to ensure proper ventilation and

to prevent malfunctions resulting from overheating.

• Use only accessories and extension components that have been approved by Diebold Nixdorf. Only

power supplies and cables approved by Diebold Nixdorf can be used for peripheral devices. Nonob-

servance can result in damage to the system or violations of regulations concerning safety, radio in-

terference and ergonomical requirements.

• Please note that if external voltages are fed into the prepared cabling for the installation of additional

electronics (e.g. EMA connection), only safety extra-low voltage circuits (ES1 circuits) are involved.

• To clean the system only use cleaning agents approved by Diebold Nixdorf (see operating manual).

• Components with adjustable light effects are integrated in this product. Repetition frequencies be-

tween 5 Hz and 40 Hz should be avoided as certain light frequencies or flickering light sources can

cause epileptic seizures in some individuals. Also avoid light reflections and synchronize the cycles

wherever possible. Ensure that monitors refresh rates are as high as possible.

• The system is designed to operate in a pollution degree 2 environment. Operation in higher pollution

levels is not permitted.

• Before transporting a system, ensure that all high-end banknote storage devices (cassette with ban-

knote inking solution) are removed. High-end banknote storage devices have their own battery sup-

ply and are activated by closing the safe door. Transporting high-end banknote storage devices can

lead to the banknote inking solution being triggered incorrectly, resulting in considerable material

damage.

2.2

2.2 General Power Interruption

NOTE

A general power interruption has the following effects:

– Transactions in progress are canceled immediately (exception: ID card transport).

– Dispensed banknotes remain in the transport routes of the cash module. They are not

processed until the system is switched on again according to the configuration.

– Depending on the parameter setting, ID cards are either ejected, retained or trans-

ported to the card reject tray. This transaction will be completed properly.

01750370872 A

2-2

Safety

TD-02253-04

Figure2-1: ON OFF Button Location

1. Switch the system off by pressing the red ON OFF button (1).

2. To ensure the system is disconnected from the power supply, pull out the TCR head unit along with

the fascia. If not the PC tray will hit a hard stop and will not be able to be slid out by itself from the

DN Series® 600V system.

3. Pull the AC power cable from the power supply on the PC tray (1).

01750370872 A

2-3

Safety

TD-02253-08

Figure2-2: General Power Interruption - Disconnecting the Plug

01750370872 A

2-4

3

3 Description

3.1

3.1 System Overview

3.1.1

3.1.1 Overall View

TD-02253-01

Figure3-1: System Overview

1 Safe 5 Fascia

2 Operator panel 6 Door lock

3 Output shutter 7 System door

4 Input shutter

01750370872 A

3-1

Description

TD-02105-21

Figure3-2: System Overview Open Doors

1 Upper unit handle 5 Number combination lock

2 Fascia release levers 6 Safe locking / unlocking lever

3 Upper unit release handle 7 Safe key lock

4 Upper unit 8 Safe door

01750370872 A

3-2

Description

3.1.2

3.1.2 Fascia Components

3.1.2.1

3.1.2.1 Operator Panel 10

During the normal mode, the Operator Panel 10 (OP10) is controlled using the touch screen.

After 30 minutes of inactivity, the OP10 will automatically switch to its standby mode. In order to "wake

up" the OP10, the operator should touch the screen (1).

TD-02253-09

Figure3-3: Operator Panel 10 - Overall View

01750370872 A

3-3

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Diebold Nixdorf DN Series 600V Operating instructions

Diebold Nixdorf DN Series 600V Operating instructions

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