Diebold Nixdorf DN Series 405 Operating instructions

Brand: Diebold Nixdorf

Model: DN Series 405

Type: Operating instructions

Diebold Nixdorf DN Series 405 allows for safe and secure cash handling. It has both cash dispenser and cash recycler. The device is easy to use, and comes with an LCD screen. The system is protected against power outages and radio interference.

Possible use cases:

Cash deposit and withdrawal
Cash recycling
Cash management

Possible use cases:

Cash deposit and withdrawal
Cash recycling
Cash management

DN Series 405

Operator Manual

01750338627 A

Legal Disclaimer

This document contains proprietary information of Diebold Nixdorf, Incorporated or its subsidiaries (col-

lectively “Diebold Nixdorf“) and may include information that is protected by copyright, trademark and

patent laws in the US, Germany, and globally. All rights, including rights created by patent grants or reg-

istration of a utility model or design, are reserved.

No part of this document may be translated, reproduced, stored in a retrieval system, or transmit-

ted, in any form or by any means: electronic, mechanical, photocopying, recording, or otherwise,

without prior written permission from Diebold Nixdorf. Any violations of the foregoing may give

rise to a claim for damages.

If the document pages state the information is confidential (or words of similar import), then this

document is intended solely for the use of the employees or other personnel of Diebold Nixdorf

unless expressly authorized in writing by Diebold Nixdorf. Other uses of this information without

the express written consent of Diebold Nixdorf are prohibited.

This document should be treated as confidential material for security reasons. Any unauthorized

disclosure or use of confidential material may violate the U.S. Theft of Trade Secrets provisions

of Section 1832 of Title 18 of the United States Code as well as comparable laws in other jurisdic-

tions throughout the world, and may be punishable by fine and imprisonment.

This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY.

In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or consequential dam-

ages of any nature resulting from the use of information in this manual. The information contained in this

document is subject to change without notice. When using the document for system implementation,

please call your authorized Diebold Nixdorf sales or service representative for any applicable changes.

Any trademarks, service marks, product names or company names not owned by Diebold Nixdorf, that

appear in this document are used for informational purposes only, and Diebold Nixdorf claims no rights

thereto, nor does such use indicate any affiliation with or any endorsement of Diebold Nixdorf or Diebold

Nixdorf products by the owners thereof.

Your use of this document and/or any of the information contained herein constitutes your agreement to

all of the terms stated on this page.

01750338627 A

Table of Contents

1 Introduction ................................................................................................................................ 1-1

1.1 Symbols used in this Manual .............................................................................................1-1

1.2 Section-specific Warning Notes .........................................................................................1-2

1.3 Signs, Labels and Symbols................................................................................................1-3

2 Safety .......................................................................................................................................... 2-1

2.1 General safety precautions for the system.........................................................................2-1

2.2 Radio Interference..............................................................................................................2-3

2.3 General Power Interruption ................................................................................................2-4

3 Description ................................................................................................................................. 3-1

3.1 System Overview ...............................................................................................................3-2

3.2 Technical Data ...................................................................................................................3-4

3.2.1 General Installation Conditions ........................................................................... 3-4

3.2.2 Technical Specifications of the Safe & Safe Devices ......................................... 3-5

4 Operation .................................................................................................................................... 4-1

4.1 Starting up / Shutting down the System .............................................................................4-1

4.1.1 Starting up the System........................................................................................ 4-1

4.1.2 Shutting down the System .................................................................................. 4-2

4.2 Opening and Closing the Cabinet ......................................................................................4-3

4.2.1 Opening the Cabinet ........................................................................................... 4-3

4.2.2 Closing the Cabinet............................................................................................. 4-4

4.3 Opening and Closing the fascia .........................................................................................4-5

4.3.1 Opening the Fascia............................................................................................. 4-5

4.3.2 Closing the Fascia............................................................................................... 4-6

4.4 Opening and Closing the Safe ...........................................................................................4-7

4.4.1 Opening the Safe ................................................................................................ 4-7

4.4.2 Closing the Safe.................................................................................................. 4-7

5 Troubleshooting......................................................................................................................... 5-1

5.1 General Information ...........................................................................................................5-1

6 Maintenance ............................................................................................................................... 6-1

7 Disposal ...................................................................................................................................... 7-1

8 Appendix..................................................................................................................................... 8-1

8.1 Related Documentation......................................................................................................8-1

8.2 EU Directives .....................................................................................................................8-2

8.3 EMC Standards..................................................................................................................8-2

8.4 WEEE Directive..................................................................................................................8-3

8.5 Class A Warning ................................................................................................................8-3

8.6 Cleaning Housings .............................................................................................................8-4

8.7 Cleaning Keyboards...........................................................................................................8-5

8.8 Cleaning LCD.....................................................................................................................8-6

8.9 Abbreviations .....................................................................................................................8-7

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Table of Contents

Illustration Directory

Figure 2-1 Switching off the system.........................................................................................2-4

Figure 2-2 General power interruption - Disconnecting the plug .............................................2-4

Figure 2-3 switch off the UPS..................................................................................................2-5

Figure 3-1 Terminal with Cash Dispenser and Cash Recycler................................................3-2

Figure 3-2 Inside Terminal with Cash Dispenser and Cash Recycler .....................................3-3

Figure 4-1 Switching off the System........................................................................................4-1

Figure 4-2 Turning off the System ...........................................................................................4-2

01750338627 A

Table of Contents

List of Tables

Table 1-1 Warning signs used................................................................................................1-3

Table 1-2 Used mandatory signs............................................................................................1-3

Table 3-1 Safe Types .............................................................................................................3-5

Table 8-1 Related Documentation..........................................................................................8-1

Table 8-2 Approved cleaning agents for the housing.............................................................8-4

Table 8-3 Approved cleaning agents for keyboards...............................................................8-5

Table 8-4 Approved cleaning agents for the LCD .................................................................8-6

Table 8-5 Abbreviations..........................................................................................................8-7

01750338627 A

1 Introduction

This operator manual is intended to make it easier for you to get to know the Systemand to use it for its

intended purpose.

This operator manual contain important information for the safe, proper and economical operation of the

system. Observing them helps to reduce risks, repair costs and downtimes and to increase reliability and

service life.

Existing national regulations on accident prevention and environmental protection also apply.

The operator should ensure that every person working with or on the system reads and applies this oper-

ator manual.

This operator manual must be kept in a known and easily accessible place and must be consulted even

in the event of the slightest doubt.

1.1

1.1 Symbols used in this Manual

●Text following a dash represents an item in a list.

"" Refers to other chapters or sections.

'' Text in apostrophes relates to equipment/mounting parts which are included

in the delivery package.

Text Texts in small capitals designate pushbuttons/switches on a control or

switches that are to be actuated in the software.

Numbered procedural instructions describe activities which must be carried

out in the specified order.

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1-1

Introduction

1.2

1.2 Section-specific Warning Notes

DANGER

This warning note describes a hazard with a high degree of risk which, if not avoided, will

result in death or grave bodily injury.

WARNING

This warning note describes a hazard with a medium degree of risk which, if not avoided,

could result in death or grave bodily injury.

CAUTION

This warning note describes a hazard with a low degree of risk which, if not avoided, could

result in slight or minor bodily injury.

NOTE

This note provides application tips and information that help prevent errors and material

damage.

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1-2

Introduction

1.3

1.3 Signs, Labels and Symbols

The following labels can be used in these instructions, on the system or on the component.

Table1-1: Warning signs used

Warning signs

General

warning sign

Warning of

electric voltage

Warning of

hot surfaces

Warning of

hand injuries

Warning of

feed risk

Warning of

cut injuries

Warning of

laser beam

Warning of

obstacles in the

head area

Table1-2: Used mandatory signs

Mandatory signs

Use

hearing protection

Use

protection eyewear

Use

safety footwear

Use

protective gloves

Pull

main plug

Read

manual

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1-3

2 Safety

2.1

2.1 General safety precautions for the system

This system complies with the relevant safety regulations for information processing equipment.

NOTE

Read this entire manual carefully in order to obtain a thorough knowledge with respect to

the system and the components, in addition to their operation and maintenance.

Operate the system and the components correctly in accordance with this manual in order

to avoid injuries and damage.

Keep this manual available and consult it for guidance when you are unsure about how to

carry out one or another of the procedures.

DANGER

Electrical voltage

Risk of fatal injury through contact with parts carrying electrical voltage! Before cleaning

and maintenance work, disconnect the system from the main power supply (for details see

General power interruption)

lSwitch off the system (see chapter "Operation",

section "Switching the system on/off).

lDisconnect the connector of the power supply cable from the electrical socket in-

stalled by the building contractor.

WARNING

Risk of impact

Be careful not to injure your head when the fascia or rear door is opened.

lMove carefully when the control panel or the rear door is opened.

DANGER

Adverse weather conditions

Make sure that no water/liquids (e.g. rain, snow etc.) gets into the open system and the

exposed components, especially under adverse weather conditions, since that could pose

a danger to your life.

Be sure to take suitable precautions when working on an open system (e.g. by covering

components where necessary) so that fluid cannot enter the open system.

• Observe the warning and information labels on the system.

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2-1

Safety

• Unless otherwise stated, grasp the components only by the green control elements when handling

them.

• This system is equipped with a safety-tested power cable which must be connected to a suitable

grounded socket only.

• Always hold the plug when removing the power cable. Never pull on the cable itself.

• Lay all connecting cables in such a way that they will not be stepped on or tripped over, damaged or

crushed in any way.

• Have damaged power cables replaced immediately.

• Make sure that there is always free access to the electrical sockets used or to the electrical circuit-

breakers of the facility installation.

DANGER

In case of an emergency (e.g. damaged cabinets, controls or power cables, liquids or for-

eign objects in the system) take the following steps:

Switch the system voltage-free immediately by:

lSwitching off the automatic circuit breaker or removing the fuse insert from the fuse

holder in the distributor box of the facility installation.

lDisconnecting the plug of the power supply cable from the grounded socket in the fa-

cility installation.

lInterrupting the power connection between the UPS (uninterruptible power supply)

and the system (see chapter "Introduction", section "General power interruption" in

the operating manual);

lFor further system-specific notes, please refer to the operating manuals.

lInform the customer service responsible for you.

• Never connect or disconnect data transmission lines during a thunderstorm.

• Always keep the system’s ventilation openings free from obstruction to ensure proper ventilation and

to prevent malfunctions resulting from overheating.

• Use only accessories and extension components that have been approved by Diebold Nixdorf .

Nonobservance can result in damage to the system or violations of regulations concerning safety, ra-

dio interference and ergonomical requirements.

• Note that there are only safety extra-low voltage circuits (SELV circuits) if you want to feed voltage

from an external source into prepared cables to install additional electronics (e. g. EMA connection).

• To clean the system only use cleaning agents approved by Diebold Nixdorf (see chapter "Cleaning,

Service and Maintenance" in the operating manual).

• Components with adjustable light effects are integrated in this product. Repetition frequencies be-

tween 5 Hz and 40 Hz should be avoided as certain light frequencies or flickering light sources can

cause epileptic seizures in some individuals.

Also avoid light reflections and synchronize the cycles wherever possible. Ensure that monitors' re-

fresh rates are as high as possible.

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2-2

Safety

DANGER

Repairs

Repair work on the system or on the components may be carried out only by authorized

specialist staff. Unauthorized opening of the system or repair work carried out improperly

could result in considerable danger to the user.

In case of noncompliance, Diebold Nixdorf excludes all liability.

Lithium batteries

DANGER

Danger of fire and explosion

The handling and replacement of batteries should only be performed by authorized per-

sonnel trained by Diebold Nixdorf trained or authorized service personnel.

There is danger of fire or explosion if the batteries are handled improperly. It is therefore

important to note the following points:

lAvoid short circuits

lNever recharge the battery

lAvoid temperatures above +100°C (+212°F).

lDo not attempt to open the battery by force

lDo not allow the battery to come into contact with water or fire

lThe battery should only be replaced with the same or an equivalent type recom-

mended by Diebold Nixdorf (see chapter “Appendix,” section “Consumables” in the

operating manual). Dispose of used batteries in compliance with national regulations

and the manufacturer's specifications.

2.2

2.2 Radio Interference

WARNING

This is a class A product. In a domestic environment this product may cause radio interfer-

ence, in which case the user may be required to take adequate measures.

A warning label is included on systems available in Taiwan to meet Taiwan Class A regulatory require-

ments for radio frequency interference.

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2-3

Safety

2.3

2.3 General Power Interruption

NOTE

A general power interruption has the following effects:

– Transactions in progress are canceled immediately (exception: ID card transport).

– Dispensed banknotes remain in the transport routes of the cash module. They are not

processed until the system is switched on again according to the configuration.

– Depending on the parameter setting, ID cards are either ejected, retained or transported

to the card reject tray. This transaction will be completed properly.

1. Access the external control unit.

Figure2-1: Switching off the system

2. Switch the system off with the ON/OFF but-

ton of the external control unit (1).

Figure2-2: General power interruption - Disconnecting the

plug

üThe type of plug used may differ depending

on the country of origin.

3. To ensure the power supply is fully discon-

nected, disconnect the power supply cable

from the electrical socket (1).

Alternatively, the power supply can be interrupted

by switching off the circuit-breaker or removing

the fuse from the distributor box of the facility in-

stallation.

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2-4

Safety

Figure2-3: switch off the UPS

4. Switch off the UPS (see arrow).

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2-5

3 Description

The DN Series™ 405DT is a dual tower system with cash dispensing and recycling capabilities. The sys-

tem is available with a cash dispenser (CMD-V5) tower and a cash recycler (RM4H) tower or optionally,

with a dual cash recycler tower in which case the CMD-V5 tower is replaced by a second RM4H tower.

The system is designed as a rear-load device for installation through an indoor wall (through-the-parti-

tion).

Two versions of the DN Series™ 405DT are available, a version with a standard safe and a version with

a safe with reduced depth.

The system is available with the following main functionalities:

• Cash dispensing

• Cash recycling

• Contactless card reading

• Multi-touch control

• Statement printing

• Handheld barcode scanning

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3-1

Description

3.1

3.1 System Overview

Figure3-1: Terminal with Cash Dispenser and Cash Recycler

1Motorized card reader 2A6 statement printer

3Cash dispenser 4Headphone jack

5Encrypting PIN pad 6Cash recycler

7Contactless card reader 819” Consumer display

9Speakers 10 Task light

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3-2

Description

Figure3-2: Inside Terminal with Cash Dispenser and Cash Recycler

1Blower 2Power supply units

3External Control Unit 4Operator display

5Personal computer 6RM4H head unit

7Standard cassette 8RM4H safe unit

9Safe door 10 CMD-V5 safe unit

11 CMD-V5 head unit 12 A6 statement printer

13 Handheld barcode scanner 14 Cabinet door

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3-3

Description

3.2

3.2 Technical Data

3.2.1

3.2.1 General Installation Conditions

3.2.1.1

3.2.1.1 Electrical Characteristics of the Supply Network

Power supply: 230 VAC +/- 10 %

Power consumption: Idle: 157 W

Typical workload: 3.898 kWh per 24 hours

Network Type TN (network with PE conductor)

Permissible tolerance for rated voltage: -10 % to +6%

Degree of protection according to EN 60529: Ipx0

3.2.1.2

3.2.1.2 Installation Specifications

Height: 1836 mm (72.28")

Width: 960 mm (37.80")

Depth:

Standard safe:

Small safe:

1102 mm (43.39")

1066 mm (41.97")

System weight: ± 1250 kg (2755.778 lbs)

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3-4

Description

3.2.2

3.2.2 Technical Specifications of the Safe & Safe Devices

The DN Series™ 405DT has two safe versions, a standard and a version with reduced depth.

Multiple safe types are available:

Table3-1: Safe Types

Specification Value

Types available CEN3 GAS/EX

CEN1

Safe locks available Kaba-Mas Axcessor CiT Electronic combination

lock

S&G 6125-136 Electronic combination lock with

keypad

Alarm kit optional

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3-5

4 Operation

4.1

4.1 Starting up / Shutting down the System

NOTE

The system is switched on and off via the external control unit. A general description of

the external control unit can be found in the chapter External control unit.

NOTE

Depending on the system and variant, the external control unit can be installed at different

positions in the system.

The position of the external control unit can be found in chapter "Description", section

"System overview".

4.1.1

4.1.1 Starting up the System

NOTE

After shutting down the system, you must wait at least five minutes before starting up the

system again.

Figure4-1: Switching off the System

üGain access to the external control unit (see

chapter “Description”, section "System over-

view").

üMake sure the power switch is on.

1. Press the on/off button on the external con-

trol unit (see chapter External control unit

Overview).

ðThe ON/OFF LED lights up green.

ðThe system starts.

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4-1

Operation

4.1.2

4.1.2 Shutting down the System

NOTE

Current transactions

A transaction that is still running (for example, payment to a customer) is completed be-

fore the system is completely shut down.

Figure4-2: Turning off the System

üGain access to the external control unit ("see

chapter "Description, section "System over-

view").

1. Press the "On / Off" button on the external

control unit (see chapter External control

unit).

ðThe "System LED" goes off as soon as the

system has been shut down.

NOTE!System shutdown may take a few sec-

onds depending on operating system and run-

ning transactions.

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4-2

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Diebold Nixdorf DN Series 405 Operating instructions

Brand: Diebold Nixdorf

Model: DN Series 405

Type: Operating instructions

Possible use cases:

Cash deposit and withdrawal
Cash recycling
Cash management

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Diebold Nixdorf DN Series 405 Operating instructions

Diebold Nixdorf DN Series 405 Operating instructions

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