Diebold Nixdorf DN Series 200A Operating instructions

DN Series 200A Compact

Operator Manual

01750345722C

Public

This document is property of Diebold Nixdorf and is intended for customer use. A written license

agreement with Diebold Nixdorf is not required to use this material.

Table of Contents

1 Introduction ................................................................................................................................ 1-1

1.1 Symbols used in this manual ............................................................................................1-2

1.2 Section-specific Warning Notes .........................................................................................1-3

1.3 Signs, markings and symbols ............................................................................................1-4

2 Safety .......................................................................................................................................... 2-1

2.1 General safety precautions for the system.........................................................................2-1

2.2 Radio Interference..............................................................................................................2-4

2.3 General power interruption.................................................................................................2-5

3 Description ................................................................................................................................. 3-1

3.1 System overview ................................................................................................................3-1

3.1.1 Overall view......................................................................................................... 3-1

3.1.2 Chassis components........................................................................................... 3-5

3.1.3 Component carrier pulled out.............................................................................. 3-8

3.1.4 Cash Components .............................................................................................. 3-11

3.1.5 Fascia components............................................................................................. 3-13

3.1.6 Safe components ................................................................................................ 3-22

3.2 External control unit ...........................................................................................................3-23

3.2.1 Functions of the External Control Unit ................................................................ 3-24

3.2.2 LED Codes.......................................................................................................... 3-25

3.3 Card box (removable) ........................................................................................................3-27

3.4 Card box (lockable) ............................................................................................................3-28

3.5 Remote Status Indicator.....................................................................................................3-29

3.6 Technical data....................................................................................................................3-31

3.6.1 General installation conditions ............................................................................ 3-31

3.6.2 Environmental conditions.................................................................................... 3-34

4 Operation .................................................................................................................................... 4-1

4.1 Opening/closing the doors .................................................................................................4-1

4.1.1 Opening/closing the front door............................................................................ 4-2

4.1.2 Opening/closing the rear door............................................................................. 4-4

4.2 Opening/closing the fascia .................................................................................................4-5

4.2.1 Opening/Closing the Frontload Fascia................................................................ 4-5

4.2.2 Opening/closing the Rearload fascia .................................................................. 4-6

4.2.3 Opening/closing the Fascia with Fascia Lock ..................................................... 4-7

4.3 Starting up / Shutting down the System .............................................................................4-9

4.3.1 Starting up the System........................................................................................ 4-9

4.3.2 Shutting down the System .................................................................................. 4-10

4.4 Starting T/SOP ...................................................................................................................4-10

4.5 Pulling out-pushing in components ....................................................................................4-11

4.5.1 Pulling out / Pushing in Cash Components......................................................... 4-11

4.5.2 Component carrier .............................................................................................. 4-14

4.6 Emptying the card box (removable) ...................................................................................4-16

4.6.1 Removing the card box ....................................................................................... 4-16

4.6.2 Opening the card box.......................................................................................... 4-17

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4.6.3 Closing the card box ........................................................................................... 4-19

4.6.4 Pushing in the card box ...................................................................................... 4-20

4.7 Emptying the card box (lockable).......................................................................................4-20

4.7.1 Opening the card box.......................................................................................... 4-20

4.7.2 Removing cards .................................................................................................. 4-21

4.7.3 Closing the card box ........................................................................................... 4-22

4.8 Accessing the UPS ............................................................................................................4-23

4.8.1 Accessing the UPS Left, frontload ...................................................................... 4-23

4.9 Opening/closing the operator panel ...................................................................................4-24

4.9.1 Opening/closing the operator panel inspection window...................................... 4-24

4.9.2 Opening/Closing the Operator Panel .................................................................. 4-25

4.10 Replacing the logo in the fascia .........................................................................................4-26

4.10.1 Branding label fascia........................................................................................... 4-26

4.10.2 Adhesive branding label...................................................................................... 4-29

4.11 Setting the volume of the headphone jack .........................................................................4-30

5 Troubleshooting......................................................................................................................... 5-1

5.1 General Information ...........................................................................................................5-1

5.2 Prerequisites for troubleshooting .......................................................................................5-1

5.3 Prerequisites for troubleshooting .......................................................................................5-2

6 Maintenance ............................................................................................................................... 6-1

6.1 Before Performing Maintenance Procedures on the System .............................................6-1

6.2 Maintenance Tasks ............................................................................................................6-2

7 Disposal ...................................................................................................................................... 7-1

8 Corresponding documentation ................................................................................................ 8-1

9 Appendix..................................................................................................................................... 9-1

9.1 Compliance with Standards and Approvals .......................................................................9-1

9.2 Declaration of Conformity...................................................................................................9-3

9.3 Environmental Protection ...................................................................................................9-4

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Table of Contents

List of Figures

Figure 2-1 Switching off the system.........................................................................................2-5

Figure 2-2 General power interruption - Disconnecting the plug .............................................2-5

Figure 3-1 Frontload overall view — CEN safe .......................................................................3-1

Figure 3-2 Rearload overall view — CEN safe........................................................................3-2

Figure 3-3 Rear view with operator panel inspection window .................................................3-3

Figure 3-4 Illuminated privacy panel........................................................................................3-4

Figure 3-5 Fascia open............................................................................................................3-5

Figure 3-6 Rear door opened - without operator panel inspection window .............................3-6

Figure 3-7 Rear door opened with operator panel inspection window ....................................3-7

Figure 3-8 Frontload component carrier with TP29/TP30........................................................3-8

Figure 3-9 Frontload component carrier with TP29/TP31........................................................3-9

Figure 3-10 Component carrier pulled out - Rearload ...............................................................3-10

Figure 3-11 Upper Unit ..............................................................................................................3-11

Figure 3-12 Lower Unit ..............................................................................................................3-12

Figure 3-13 15" version, broadside format with function keys ...................................................3-14

Figure 3-14 15" version, broadside format without function keys ..............................................3-15

Figure 3-15 19" version, broadside format without function keys ..............................................3-16

Figure 3-16 19" version, portrait format without function keys...................................................3-17

Figure 3-17 Version 15" with function keys - Rearload..............................................................3-19

Figure 3-18 Guide lights ............................................................................................................3-20

Figure 3-19 Keyboard privacy shield .........................................................................................3-21

Figure 3-20 Front door opened..................................................................................................3-22

Figure 3-21 External Control Unit - Overview ............................................................................3-23

Figure 3-22 Removable card box ..............................................................................................3-27

Figure 3-23 Lockable card box ..................................................................................................3-28

Figure 4-1 Opening the rontload front door .............................................................................4-2

Figure 4-2 Opening the Frontload front door ...........................................................................4-2

Figure 4-3 Closing the Frontload front door.............................................................................4-3

Figure 4-4 Closing the front door with a key............................................................................4-3

Figure 4-5 Opening the rear door ............................................................................................4-4

Figure 4-6 Opening the fascia .................................................................................................4-5

Figure 4-7 Closing the fascia...................................................................................................4-5

Figure 4-8 Rearload system - Actuating the release ...............................................................4-6

Figure 4-9 Rearload system - Opening the fascia ...................................................................4-6

Figure 4-10 Rearload - Closing the fascia .................................................................................4-7

Figure 4-11 Opening the fascia lock..........................................................................................4-7

Figure 4-12 Opening the fascia with fascia lock ........................................................................4-8

Figure 4-13 Closing the fascia with fascia lock..........................................................................4-8

Figure 4-14 Switching off the System........................................................................................4-9

Figure 4-15 Turning off the System ...........................................................................................4-10

Figure 4-16 Calling the T/SOP...................................................................................................4-10

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Figure 4-17 Pulling out the Upper Unit ......................................................................................4-11

Figure 4-18 Pushing in the Upper Unit ......................................................................................4-12

Figure 4-19 Pulling out the Lower Unit ......................................................................................4-12

Figure 4-20 Pushing in the Lower Unit ......................................................................................4-13

Figure 4-21 Pulling out/Pushing in component carriers.............................................................4-15

Figure 4-22 Pulling out the removable card box........................................................................4-16

Figure 4-23 Unlocking the removable card box.........................................................................4-17

Figure 4-24 Opening the removable card box ...........................................................................4-17

Figure 4-25 Removable card box – Removing cards ................................................................4-18

Figure 4-26 Closing the removable card box.............................................................................4-19

Figure 4-27 Locking the removable card box ............................................................................4-19

Figure 4-28 Pushing in the removable card box........................................................................4-20

Figure 4-29 Unlocking the lockable card box.............................................................................4-20

Figure 4-30 Opening the lockable card box...............................................................................4-21

Figure 4-31 Lockable card box – Removing cards ....................................................................4-21

Figure 4-32 Closing the lockable card box ................................................................................4-22

Figure 4-33 Locking the lockable card box................................................................................4-22

Figure 4-34 Opening the UPS for rearload versions with window trim ......................................4-23

Figure 4-35 Pulling out the UPS for rearload versions with window trim...................................4-23

Figure 4-36 Unlocking the operator panel inspection window ...................................................4-24

Figure 4-37 Opening the operator panel inspection window .....................................................4-24

Figure 4-38 Opening/closing the operator panel .......................................................................4-25

Figure 4-39 Dimensions of the branding label fascia.................................................................4-26

Figure 4-40 Branding label - Loosening clips ............................................................................4-27

Figure 4-41 Replacing the branding label..................................................................................4-27

Figure 4-42 Branding label – Closing clips ................................................................................4-28

Figure 4-43 Dimensions of the adhesive branding label ...........................................................4-29

Figure 4-44 Recess for the adhesive branding label .................................................................4-29

Figure 4-45 Setting the headphone jack volume .......................................................................4-30

Figure 9-1 Declaration of Conformity.......................................................................................9-3

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Table of Contents

List of Tables

Table 1-1 Warning signs used................................................................................................1-4

Table 1-2 Mandatory Signs Used...........................................................................................1-4

Table 3-1 Functions of the On/Off button ...............................................................................3-24

Table 3-2 Electrical characteristics of the supply network......................................................3-31

Table 3-3 System conditions ..................................................................................................3-32

Table 3-4 Installation specifications........................................................................................3-33

Table 3-5 Heat dissipation......................................................................................................3-34

Table 3-6 Climatic environmental conditions..........................................................................3-34

Table 3-7 Noise emissions .....................................................................................................3-34

Table 8-1 Related documentation ..........................................................................................8-1

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1

1 Introduction

This operator manual is intended to make it easier for you to get to know the Systemand to use it for its

intended purpose.

This operator manual contain important information for the safe, proper and economical operation of the

system. Observing them helps to reduce risks, repair costs and downtimes and to increase reliability and

service life.

Existing national regulations on accident prevention and environmental protection also apply.

The operator should ensure that every person working with or on the system reads and applies this oper-

ator manual.

This operator manual must be kept in a known and easily accessible place and must be consulted even

in the event of the slightest doubt.

These operating instructions are intended to make it easier for you to get to know the component and to

use it for its intended purpose.

These operating instructions contain important information for safe, proper and economical operation of

the component. Observance of these instructions helps to reduce hazards, repair costs and downtimes

and to increase reliability and service life.

Existing national regulations for accident prevention and environmental protection are also valid.

The operator should ensure that every person working with or on the component reads and applies

these operating instructions.

These operating instructions must be kept in a known and easily accessible location and must be con-

sulted in the event of the slightest doubt.

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Introduction

1.1

1.1 Symbols used in this manual

●Text following a bullet point represents an item in a list.

„“ Text in quotation marks refers to other chapters or sections in this document.

‚‘ Text in simple quotation marks relates to components/mounting parts which are in-

cluded in the delivery package.

Prerequisite that must be fulfilled before an action.

1.

2.

n.

Numbered instructions describe activities which must be carried out in the specified se-

quence

Intermediate result of an action.

Action successfully completed.

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Introduction

1.2

1.2 Section-specific Warning Notes

DANGER

This warning note describes a hazard with a high degree of risk which, if not avoided, will

result in death or grave bodily injury.

WARNING

This warning note describes a hazard with a medium degree of risk which, if not avoided,

could result in death or grave bodily injury.

CAUTION

This warning note describes a hazard with a low degree of risk which, if not avoided, could

result in slight or minor bodily injury.

NOTE

This note provides application tips and information that help prevent errors and material

damage.

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Introduction

1.3

1.3 Signs, markings and symbols

The following designations can be used in this manual or on the system.

Table1-1: Warning signs used

Warning signs

General information

Warning signs

Warning of

electrical voltage

Warning of

hot surface

Warning of

hand injuries

Warning of

counter-rotating

rollers

Warning of

sharp

object

Warning of

laser radiation

Warning of

obstacles

in the head area

Table1-2: Mandatory Signs Used

Mandatory Signs

Wear

ear protection

Wear

eye protection

Wear

foot protection

Wear

hand protection

Pull

main plug

Observe

the manual

Prohibition signs

Climb

forbidden

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2

2 Safety

2.1

2.1 General safety precautions for the system

This system complies with the relevant safety regulations for information processing equipment.

NOTE

Read this entire manual carefully in order to obtain a thorough knowledge with respect to

the system and the components, in addition to their operation and maintenance.

Operate the system and the components correctly in accordance with this manual in order

to avoid injuries and damage.

Keep this manual available and consult it for guidance when you are unsure about how to

carry out one or another of the procedures.

DANGER

Electrical voltage

Risk of fatal injury through contact with parts carrying electrical voltage! Switch the system

off before performing any cleaning or maintenance tasks.

lSwitch off the power switch for the power distributor.

lSwitch off the UPS, if installed.

lDisconnect the mains connection, if installed, between the UPS (Uninterruptible

Power Supply) and the system itself (see section "General power interruption" in the

operating manual).

lDisconnect the connector of the power supply cable from the electrical socket in-

stalled by the building contractor.

DANGER

Electrical voltage

Risk of fatal injury through contact with parts carrying electrical voltage! Before cleaning

and maintenance work, disconnect the system from the main power supply (for details see

Section2.3)

lSwitch off the system (see chapter "Operation",

section "Switching the system on/off).

lDisconnect the connector of the power supply cable from the electrical socket in-

stalled by the building contractor.

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Safety

WARNING

Risk of impact

Be careful not to injure your head when the fascia or rear door is opened.

lMove carefully when the control panel or the rear door is opened.

DANGER

Adverse weather conditions

Make sure that no water/liquids (e.g. rain, snow etc.) gets into the open system and the

exposed components, especially under adverse weather conditions, since that could pose

a danger to your life.

Be sure to take suitable precautions when working on an open system (e.g. by covering

components where necessary) so that fluid cannot enter the open system.

• For reasons of stability, the system must be screwed to the load-bearing substructure of the installa-

tion site or mounted on a suitable base.

• When moving the system from a cold to a warm environment, condensations might occur. Therefore

consider an acclimatization time of at least two hours, before you connect the system to the supply

voltage.

• Only use the original packaging material to transport the system.

• Observe the warning and information labels on the system.

• Unless otherwise stated, grasp the components only by the green control elements when handling

them.

• This system is equipped with a safety-tested power cable which must be connected to a suitable

grounded socket only.

• Always hold the plug when removing the power cable. Never pull on the cable itself.

• Lay all connecting cables in such a way that they will not be stepped on or tripped over, damaged or

crushed in any way.

• Have damaged power cables replaced immediately.

• Make sure that there is always free access to the electrical sockets used or to the electrical circuit-

breakers of the facility installation.

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Safety

DANGER

In case of an emergency (e.g. damaged cabinets, controls or power cables, liquids or for-

eign objects in the system) take the following steps:

Switch the system voltage-free immediately by:

lSwitching off the automatic circuit breaker or removing the fuse insert from the fuse

holder in the distributor box of the facility installation.

lDisconnecting the plug of the power supply cable from the grounded socket in the fa-

cility installation.

lInterrupting the power connection between the UPS (uninterruptible power supply)

and the system (see chapter "Introduction", section "General power interruption" in

the operating manual);

lFor further system-specific notes, please refer to the operating manuals.

lInform the customer service responsible for you.

• Never connect or disconnect data transmission lines during a thunderstorm.

• Always keep the system’s ventilation openings free from obstruction to ensure proper ventilation and

to prevent malfunctions resulting from overheating.

• Use only accessories and extension components that have been approved by . Nonobservance can

result in damage to the system or violations of regulations concerning safety, radio interference and

ergonomical requirements.

• Note that there are only safety extra-low voltage circuits (SELV circuits) if you want to feed voltage

from an external source into prepared cables to install additional electronics (e. g. EMA connection).

• To clean the system only use cleaning agents approved by Diebold Nixdorf (see chapter "Cleaning,

Service and Maintenance" in the operating manual).

• Components with adjustable light effects are integrated in this product. Repetition frequencies be-

tween 5 Hz and 40 Hz should be avoided as certain light frequencies or flickering light sources can

cause epileptic seizures in some individuals.

Also avoid light reflections and synchronize the cycles wherever possible. Ensure that monitors' re-

fresh rates are as high as possible.

DANGER

Repairs

Repair work on the system or on the components may be carried out only by authorized

specialist staff. Unauthorized opening of the system or repair work carried out improperly

could result in considerable danger to the user.

In case of noncompliance, excludes all liability.

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Safety

Lithium batteries

DANGER

Danger of fire and explosion

The handling and replacement of batteries should only be performed by authorized per-

sonnel trained by trained or authorized service personnel.

There is danger of fire or explosion if the batteries are handled improperly. It is therefore

important to note the following points:

lAvoid short circuits

lNever recharge the battery

lAvoid temperatures above +100°C (+212°F).

lDo not attempt to open the battery by force

lDo not allow the battery to come into contact with water or fire

lThe battery should only be replaced with the same or an equivalent type recom-

mended by (see chapter “Appendix,” section “Consumables” in the operating man-

ual). Dispose of used batteries in compliance with national regulations and the manu-

facturer's specifications.

2.2

2.2 Radio Interference

WARNING

This is a class A product. In a domestic environment this product may cause radio interfer-

ence, in which case the user may be required to take adequate measures.

A warning label is included on systems available in Taiwan to meet Taiwan Class A regulatory require-

ments for radio frequency interference.

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Safety

2.3

2.3 General power interruption

NOTE

A general power interruption has the following effects:

– Transactions in progress are canceled immediately (exception: ID card transport).

– Dispensed banknotes remain in the transport routes of the cash module. They are not

processed until the system is switched on again according to the configuration.

– Depending on the parameter setting, ID cards are either ejected, retained or transported

to the card reject tray. This transaction will be completed properly.

1. Access the external control unit (see Operator Manual, chapter "System overview", section "Chas-

sis components").

Figure2-1: Switching off the system

2. Switch the system off with the ON/OFF but-

ton of the external control unit (1).

Figure2-2: General power interruption - Disconnecting the

plug

üThe type of plug used may differ depending

on the country of origin.

3. To ensure the power supply is fully discon-

nected, disconnect the power supply cable

from the electrical socket (1).

Alternatively, the power supply can be interrupted

by switching off the circuit-breaker or removing

the fuse from the distributor box of the facility in-

stallation.

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3

3 Description

3.1

3.1 System overview

3.1.1

3.1.1 Overall view

3.1.1.1

3.1.1.1 Overall view, Frontload from the front (CEN safe)

1

2

3

Figure3-1: Frontload overall view — CEN safe

1System 3Front door

2Fascia

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3-1

Description

3.1.1.2

3.1.1.2 Overall view, Rearload from the front (CEN safe)

1

2

3

Figure3-2: Rearload overall view — CEN safe

1System 3Cover door

2Fascia

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Description

3.1.1.3

3.1.1.3 Overall view from the rear (with inspection window of the operator panel)

15

7

8

9

4

3

2

6

Figure3-3: Rear view with operator panel inspection window

1System 6Safe door

2Rear door 7Number combination lock

3Operator panel inspection window (op-

tional)

8Locking/release handle of safe

4Lock for the operator panel inspection win-

dow (optional)

9Key-operated lock

5Rear door lock

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Description

3.1.1.4

3.1.1.4 Illuminated privacy panel

Figure3-4: Illuminated privacy panel

1Illuminated privacy panel, fascia

2Illuminated side panel

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Description

3.1.2

3.1.2 Chassis components

3.1.2.1

3.1.2.1 Fascia open

12

3

68

5

4

7

Figure3-5: Fascia open

1PC 5Release for cash module, upper unit

2DVD drive 6Input/output tray

3External control unit 7Cash module, upper unit

4Operator panel 8Component carrier grip

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Diebold Nixdorf DN Series 200A Operating instructions

Diebold Nixdorf DN Series 200A Operating instructions

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