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© 2008 Midmark Corp. | 60 Vista Drive Versailles, OH 45380 USA | 1-800-643-6275 | 1-937-526-3662 |
Installation Troubleshooting
Problem Probable Cause Check Correction
No water to the system.
City water and delivery head supply
tube installed incorrectly.
Verify City water is connected to the
ribbed portion of the tube.
Correct tubing.
Water to syringe but nothing else.
Water toggle is toggled to dry. Verify Toggle is towards the blue dot. Redirect toggle.
Water control valves are closed. Verify water control knob is turned
on.
Turn on water supply.
Water is leaking from the low speed instrument.
Water supply is turned on to low
speed.
Verify water is turned off to low
speed.
Turn water off.
Fiber optic light on high speed and scaler are not working.
GFI was tripped. Verify green light on GFI is on. Reset GFI.
Scaler has water but does not vibrate.
Transformer or universal power supply
is not plugged in.
Verify power supply is plugged in. Connect scaler to power supply.
Inadequate PSI. Verify PSI is reaching mid 50’s to mid
60’s.
Adjust PSI
Tip is not tight. Verify tip is tight. Tighten tip with scaling tip wrench.
Frequency setting is not set correctly. Verify dial corresponds with tip color. Adjust dial.
Fiber optic light is not working on high speed.
High speed is installed on the wrong
tubing.
Verify high speed is installed on the
ber optic tubing.
Reinstall high speed.
Multiple handpieces run at the same time.
On / Off switch to the delivery head is
turned off.
Verify switch position. Turn switch on.
Actuator arm was fallen down on one
or more handpiece positions.
Verify actuator arm position. Correct positioning
Air leaking from foot controler.
Foot controller tubes were routed
incorrectly.
Verify dashed line connects to Solo
or Junction Box. Verify brown tube is
not being used.
Correct tubing.
Delivery head will not lock.
Twist tie is still in place on the locking
claws inside ex arm.
Verify twist tie is removed. Remove tie.
Junction Box only: No city water.
City water regulator is turned down too
low.
Verify regulator is set to 30. Adjust regulator.