Diebold Nixdorf Coin Dispenser Operating instructions

DN Series® Coin Dispenser

CM2-O-4H/8H

Operator Manual

01750333943 A

Customer/Partner Use

This document is property of Diebold Nixdorf and is intended for customer/partner use. A written

license agreement with Diebold Nixdorf is not required to use this material.

This document contains proprietary information of Diebold Nixdorf, Incorporated or its subsidiaries (col-

lectively “Diebold Nixdorf“) and may include information that is protected by copyright, trademark and

patent laws in the US, Germany, and globally. All rights, including rights created by patent grants or reg-

istration of a utility model or design, are reserved.

No part of this document may be translated, reproduced, stored in a retrieval system, or transmit-

ted, in any form or by any means: electronic, mechanical, photocopying, recording, or otherwise,

without prior written permission from Diebold Nixdorf. Any violations of the foregoing may give

rise to a claim for damages.

If the document pages state the information is confidential (or words of similar import), then this

document is intended solely for the use of the employees or other personnel of Diebold Nixdorf

unless expressly authorized in writing by Diebold Nixdorf. Other uses of this information without

the express written consent of Diebold Nixdorf are prohibited.

This document should be treated as confidential material for security reasons. Any unauthorized

disclosure or use of confidential material may violate the U.S. Theft of Trade Secrets provisions

of Section 1832 of Title 18 of the United States Code as well as comparable laws in other jurisdic-

tions throughout the world, and may be punishable by fine and imprisonment.

This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY.

In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or consequential dam-

ages of any nature resulting from the use of information in this manual. The information contained in this

document is subject to change without notice. When using the document for system implementation,

please call your authorized Diebold Nixdorf sales or service representative for any applicable changes.

Any trademarks, service marks, product names or company names not owned by Diebold Nixdorf, that

appear in this document are used for informational purposes only, and Diebold Nixdorf claims no rights

thereto, nor does such use indicate any affiliation with or any endorsement of Diebold Nixdorf or Diebold

Nixdorf products by the owners thereof.

Your use of this document and/or any of the information contained herein constitutes your agreement to

all of the terms stated on this page.

01750333943 A

ii

Table-1: Document history

Part number Date Remarks

01750333943 A 04/2022 – Original Edition

01750333943 A

iii

Table of contents

1 Introduction ................................................................................................................................ 1-1

1.1 Symbols used in this Manual ............................................................................................1-2

1.2 Section-Specific Warning Notes.........................................................................................1-3

1.3 Signs, Markings and Symbols............................................................................................1-4

2 Safety .......................................................................................................................................... 2-1

2.1 General safety instructions for the component...................................................................2-1

2.2 General Safety Precautions for the System .......................................................................2-2

3 Description ................................................................................................................................. 3-1

3.1 Overview of versions..........................................................................................................3-1

3.2 Functional components and controls .................................................................................3-2

3.2.1 Overall view......................................................................................................... 3-2

3.2.2 View with opened coin hoppers .......................................................................... 3-4

3.2.3 Coin hopper ........................................................................................................ 3-5

4 Operation .................................................................................................................................... 4-1

4.1 Opening/closing the securing bracket ................................................................................4-1

4.1.1 Opening the CM2-O-4H module ......................................................................... 4-1

4.1.2 Closing the CM2-O-4H module........................................................................... 4-2

4.1.3 Opening the CM2-O-8H module ......................................................................... 4-3

4.1.4 Closing the CM2-O-8H module........................................................................... 4-4

4.2 Filling the coin hoppers ......................................................................................................4-5

4.3 Emptying the coin hoppers.................................................................................................4-7

4.4 Closing the system.............................................................................................................4-8

5 Troubleshooting......................................................................................................................... 5-1

5.1 General Information ...........................................................................................................5-1

5.2 Eliminating coin jams .........................................................................................................5-1

5.2.1 Eliminating a coin jam in the coin chute.............................................................. 5-1

5.2.2 Eliminating a coin jam in the coin hopper ........................................................... 5-4

5.3 Closing the system.............................................................................................................5-5

6 Maintenance ............................................................................................................................... 6-1

6.1 Cleaning and Maintenance ................................................................................................6-2

6.1.1 Cleaning the coin hopper .................................................................................... 6-2

6.1.2 Cleaning the coin chute ...................................................................................... 6-4

6.2 Closing the system.............................................................................................................6-5

7 Disposal ...................................................................................................................................... 7-1

01750333943 A

iv

Table of contents

List of tables

Table -1 Document history ...................................................................................................-iii

Table 1-1 Warning signs used................................................................................................1-4

Table 1-2 Mandatory signs used ............................................................................................1-4

01750333943 A

v

1

1 Introduction

This operator manual is intended to make it easier for you to get to know the component in question and

for you to use its range of applications.

This manual contains important information regarding how to operate the component in a safe, appropri-

ate and economical manner. Your attention will help to reduce hazards, repair costs and downtime, as

well as to increase the reliability and service life of the respective product.

Existing national regulations for accident prevention and environmental protection are also valid.

The operator should ensure that every person working on or with the component reads and utilizes this

manual.

This manual must be kept in a designated and easily accessible location and it must be referred to in the

event of even the slightest doubt.

01750333943 A

1-1

Introduction

1.1

1.1 Symbols used in this Manual

●Text following a bullet point represents an item in a list.

‚‘ Text in simple quotation marks relates to components/mounting parts which are in-

cluded in the delivery package.

Prerequisite that must be fulfilled before an action.

1.

2.

n.

Numbered instructions describe activities which must be carried out in the specified se-

quence

Intermediate result of an action.

Action successfully completed.

01750333943 A

1-2

Introduction

1.2

1.2 Section-Specific Warning Notes

DANGER

This warning note describes a hazard with a high degree of risk which, if not avoided,

will result in death or grave bodily injury.

WARNING

This warning note describes a hazard with a medium degree of risk which, if not

avoided, could result in death or grave bodily injury.

CAUTION

This warning note describes a hazard with a low degree of risk which, if not avoided,

could result in slight or minor bodily injury.

NOTE

This note provides application tips and information that help prevent errors and material

damage.

01750333943 A

1-3

Introduction

1.3

1.3 Signs, Markings and Symbols

Table1-1: Warning signs used

Warning signs

General

warning sign

Warning of

electrical voltage

Warning of

hot surface

Warning of

hand injuries

Warning of

counter-rotating

rollers

Warning of

sharp

object

Warning of

laser radiation

Warning of

obstacles

in the head area

Table1-2: Mandatory signs used

Mandatory signs

Observe

the manual

Wear

eye protection

Wear

foot protection

Wear

hand protection

Pull

main plug

Wear

ear protection

Ground

before use

01750333943 A

1-4

2

2 Safety

2.1

2.1 General safety instructions for the component

NOTE

Read this entire manual carefully in order to obtain a thorough knowledge with respect

to the system and the components, in addition to their operation and maintenance.

Operate the system and the components correctly in accordance with this manual in or-

der to avoid injuries and damage.

Keep this manual available and consult it for guidance when you are unsure about how

to carry out one or another of the procedures.

DANGER

Repairs

Repair work on the system or on the components may be carried out only by authorized

specialist staff. Unauthorized opening of the system or repair work carried out improp-

erly could result in considerable danger to the user.

In case of noncompliance, Diebold Nixdorf excludes all liability.

01750333943 A

2-1

Safety

2.2

2.2 General Safety Precautions for the System

This System complies with the relevant safety regulations for information processing equipment.

NOTE

Read this entire manual carefully in order to obtain a thorough knowledge with respect

to the system and the components, in addition to their operation and maintenance.

Operate the system and the components correctly in accordance with this manual in or-

der to avoid injuries and damage.

Keep this manual available and consult it for guidance when you are unsure about how

to carry out one or another of the procedures.

• Risk of fatal injury through contact with electrical parts! Switch off the system before performing any

cleaning or maintenance tasks (see General power interruption).

• Repair work on the system or on the components may be carried out only by authorized specialist

staff. Unauthorized opening of the system or repair work carried out improperly could result in consid-

erable danger to the user. In case of noncompliance, DIEBOLD NIXDORF excludes all liability.

• Make sure that no water/liquids (e.g. rain, snow etc.) gets into the open system and the exposed

components, especially under adverse weather conditions, since that could pose a danger to your

life. Be sure to take suitable precautions when working on an open system (e.g. by covering compo-

nents where necessary) so that fluid cannot enter the open system.

• Observe the warning and information labels on the system.

• Removing the filler plate or additional sheets in the safe can damage exposed cables and lead to a

severe electric shock with the risk of death. Never start up the system without a filler plate and addi-

tional plates in place.

• Unless otherwise stated, grasp the components only by the green control elements when handling

them.

• This system is equipped with a safety-tested power cable which must be connected to a suitable

grounded socket only.

• Always hold the plug when removing the power cable. Never pull on the cable itself.

• Lay all connecting cables in such a way that they will not be stepped on or tripped over, damaged or

crushed in any way.

• Have damaged power cables replaced immediately.

• Make sure that there is always free access to the electrical sockets used or to the electrical circuit-

breakers of the facility installation.

• Never connect or disconnect data transmission lines during a thunderstorm.

• Always keep the system’s ventilation openings free from obstruction to ensure proper ventilation and

to prevent malfunctions resulting from overheating.

• Use only accessories and extension components that have been approved by Diebold Nixdorf .

Nonobservance can result in damage to the system or violations of regulations concerning safety, ra-

dio interference and ergonomical requirements.

01750333943 A

2-2

Safety

• Please note that if external voltages are fed into the prepared cabling for the installation of additional

electronics (e.g. EMA connection), only safety extra-low voltage circuits (ES1 circuits) are involved.

• To clean the system only use cleaning agents approved by Diebold Nixdorf (see chapter "Cleaning,

Service and Maintenance" in the operating manual).

• Components with adjustable light effects are integrated in this product. Repetition frequencies be-

tween 5 Hz and 40 Hz should be avoided as certain light frequencies or flickering light sources can

cause epileptic seizures in some individuals. Also avoid light reflections and synchronize the cycles

wherever possible. Ensure that monitors refresh rates are as high as possible.

• The system is designed to operate in a pollution degree 2 environment. Operation in higher pollution

levels is not permitted.

• Before transporting a system, ensure that all high-end banknote storage devices (cassette with ban-

knote inking solution) are removed. High-end banknote storage devices have their own battery sup-

ply and are activated by closing the safe door. Transporting high-end banknote storage devices can

lead to the banknote inking solution being triggered incorrectly, resulting in considerable material

damage.

01750333943 A

2-3

3

3 Description

For the position of the coin dispenser module in the system, please refer to the system-specific operator

manual.

3.1

3.1 Overview of versions

Coin dispenser module CM2-O-4H with four coin

hoppers

Coin dispenser module CM2-O-8H with eight

coin hoppers

01750333943 A

3-1

Description

3.2

3.2 Functional components and controls

3.2.1

3.2.1 Overall view

3.2.1.1

3.2.1.1 CM2-O-4H

5

6

4

3

2

1

TD-02100-03

1 Coin hopper 1 5 Securing bracket

2 Coin hopper 2 6 Securing bracket lock

3 Coin hopper 3

4 Coin hopper 4

01750333943 A

3-2

Description

3.2.1.2

3.2.1.2 CM2-O-8H

5

6

7

8

9

10

4

3

2

1

TD-02100-04

1 Coin hopper 1 6 Coin hopper 6

2 Coin hopper 2 7 Coin hopper 7

3 Coin hopper 3 8 Coin hopper 8

4 Coin hopper 4 9 Securing bracket

5 Coin hopper 5 10 Securing bracket lock

01750333943 A

3-3

Description

3.2.2

3.2.2 View with opened coin hoppers

3.2.2.1

3.2.2.1 CM2-O-4H

1

TD-02100-05

1 Coin chute

01750333943 A

3-4

Description

3.2.2.2

3.2.2.2 CM2-O-8H

1

TD-02100-06

1 Coin chute

3.2.3

3.2.3 Coin hopper

2

1

3

4

5

6

TD-02100-14

1 Hopper cover 4 Separator disk

2 Hopper bin 5 Locking tabs

3 Coin sensor 6 Hopper base

01750333943 A

3-5

4

4 Operation

1. Open the fascia (see system specific operator manual).

2. Start the T/SOP (see system-specific Operator Manual).

4.1

4.1 Opening/closing the securing bracket

1. Gain access to the coin dispenser module (for its position in the system, please refer to the system-

specific operator manual).

NOTE

The opening angle of the securing bracket depends on the system's surroundings. The

opening angle must be at least 180° in order to be able to perform all of the procedures

on the coin module.

4.1.1

4.1.1 Opening the CM2-O-4H module

1

TD-02100-31

1. Insert the key into the lock of the securing

bracket.

2. Turn the key clockwise(1).

3. Slide the securing bracket slightly in the direc-

tion of the arrow.

4. Swing the securing bracket to the side(2).

01750333943 A

4-1

Operation

4.1.2

4.1.2 Closing the CM2-O-4H module

TD-02100-08

1. Swing the securing bracket downwards(1).

TD-02100-09

2. Turn the key counterclockwise(1).

3. Remove the key.

01750333943 A

4-2

Operation

4.1.3

4.1.3 Opening the CM2-O-8H module

TD-02100-10

1. Insert the key into the lock of the securing

bracket.

2. Turn the key counterclockwise (1).

3. Slide the securing bracket as far as possible

to the left or right(2) (depending on which

coin hopper you want to access).

01750333943 A

4-3

Page is loading ...

Diebold Nixdorf Coin Dispenser Operating instructions

Diebold Nixdorf Coin Dispenser Operating instructions

Related papers

Other documents