KVH TracPhone V3 Operating instructions

Brand: KVH

Model: TracPhone V3

Type: Operating instructions

This manual is also suitable for

KVH, TracPhone, and the unique light-colored dome with dark contrasting baseplate are registered trademarks of KVH Industries, Inc.

All other trademarks are property of their respective companies. The information in this document is subject to change without notice.

Replacement Steps

1. Remove the Radome ............................. 2

2. Identify the Gyro Location................... 2

3. Replace the Gyro.................................... 3

4. Update the Software ............................. 7

5. Calibrate the Gyros................................ 9

Tools Required

This procedure requires the following tools:

• #1 and #2 Phillips screwdrivers

•Cutting pliers

• 5/16" nut driver or wrench

• 5/16" open-end wrench and 5/16" torque wrench set to 8 in.-lbs

(for skew gyro replacement only)

• Heat gun or electrical tape

• Laptop PC with the latest TracPhone V3-IP/V3-HTS ICM/antenna software or TracPhon

V-se

ries Flash Wizard

Important - Please Read!

To perform the calibration step at the end of this procedure, the vessel must remain stationary in

calm seas.

Avoid causing sharp bends in cables when securing or routing cables in this procedure. Sharp

bends or kinks in cables can degrade antenna performance. Also be sure to trim the excess

portion of any tie-wraps you install and collect all trimmings from the antenna to avoid damage.

Gyros are sensitive to shock. Handle the gyro carefully to avoid damage.

Technical Support

If you need technical assistance, please contact KVH Technical Support:

Europe, Middle East, Africa, Asia-Pacific:

Phone: +45 45 160 180

Email: [email protected]

North/South America, Australasia:

Phone: 1 866 701-7103 (U.S. only) or +1 401 851-3806

Email: [email protected]

TracPhone

V3/V3IP/V3HTS Gyro

Replacement Instructions

The following instructions explain how to replace a gyro in a TracPhone V3/V3-IP/V3-HTS

antenna.

Step 1 - Remove the Radome

a. Disconnect all power from the TracPhone

system– turn off and unplug the ICM

(V3-IP/V3-HTS) or control unit and modem

(V3).

b. Remove the three #10-32 screws securing the

radome to the baseplate (see Figure 1). Set the

radome and screws aside in a safe place.

Step 2 - Identify the Gyro Location

Identify the location of the gyro you need to

replace (see Figure 2). Then follow the associated

instructions in Step 3:

CAUTION

For your own safety, be sure to disconnect

power from all wired components before

performing this procedure.

Gyro Go to Page:

Azimuth 3

Elevation 4

Skew 5

#10-32 Screw (x3)

Figure 1: Radome Screws

Skew

Elevation

Azimuth

Figure 2: Gyro Locations (V3-IP Shown)

Step 3 - Replace the Gyro

Replacing the Azimuth Gyro

a. Carefully strip back the heat shrink covering

the gyro wires’ in-line connector (see

Figure 3).

b. Disconnect the gyro wires’ connector.

c. Using a 5/16" nut driver or wrench, remove

the #6-32 lock nut securing the P-clip that

guides the gyro wires to the connector.

Remove and save the P-clip and lock nut.

d. From the front of the reflector, remove the

two #6-32 screws securing the gyro bracket to

the reflector (see Figure 3).

e. Using a #1 Phillips screwdriver, remove the

two M2.5 screws and four shoulder washers

(if present) securing the gyro to the bracket

(see Figure 4). Discard the old gyro, screws,

and shoulder washers.

f. Attach the replacement gyro to the bracket

with two M2.5 screws (supplied in the kit) as

shown in Figure 4. Be sure to orient the gyro

so that its wires will face the reflector.

g. Reattach the bracket to the reflector with two

#6-32 screws (supplied in the kit) (see

Figure 3).

h. Route the gyro wires as shown in Figure 3

and connect them to the in-line connector.

Protect the connection with heat shrink

tubing or electrical tape.

i. Secure the gyro wires in place using the

P-clip you removed earlier (see Figure 3).

Ensure the flat side of the P-clip is against the

reflector.

j. Update the software as explained on page 7.

k. Calibrate the gyros as explained on page 9.

In-line Connector

#6-32 Lock Nut

#6-32 Screw (x2)

Azimuth Gyro

P-clip

Figure 3: Azimuth Gyro Connector (V3-IP Shown)

Azimuth Gyro

M2.5 Screw (x2)

Shoulder Washer (x4)

(not used with

replacement gyro)

Figure 4: Azimuth Gyro Bracket, Screws, and Washers (if present)

Do not overtighten the M2.5 screws when you

attach the replacement gyro. Overtightening

will strip the inside threads of the gyro.

IMPORTANT!

Replacing the Elevation Gyro

a. Cut and remove the tie-wrap securing the

elevation and azimuth gyro cables to the

cable bundle (see Figure 5).

b. Carefully strip back the heat shrink covering

the elevation gyro wires’ in-line connector

(see Figure 5 and Figure 6).

c. Disconnect the gyro wires’ connector.

d. Remove the tape securing the elevation gyro

wires to the azimuth gyro cable (see

Figure 6).

e. Remove the #6-32 screw securing the P-clip

that secures the elevation gyro wires to the

azimuth gyro cable (see Figure 7). Remove

and discard the P-clip and screw.

f. Using a #1 Phillips screwdriver, remove the

two M2.5 screws, four shoulder washers (if

present), and two M2.5 standoffs securing the

gyro to the antenna frame (see Figure 7).

Discard the old gyro, screws, and shoulder

washers.

g. Attach the replacement gyro to the frame

with two new M2.5 screws and two M2.5

standoffs (supplied in the kit) (see Figure 7).

Be sure to orient the gyro so that its wires are

on top.

h. Route the gyro wires as shown in Figure 6

and connect them to the in-line connector.

Protect the connection with heat shrink

tubing or electrical tape.

i. Secure the gyro wires in place using a new

P-clip and #6-32 screw (supplied in kit) as

shown in Figure 7.

j. Wrap the gyro wires and azimuth gyro cable

with the supplied tape at the location shown

in Figure 6. This tape will protect the wires

from abrasion.

Elevation Gyro

In-line Connector

Tie-wrap

Tape

Azimuth Gyro Cable

Elevation Gyro Cable

Figure 5: Secured Gyro Cables (V3-IP Shown)

In-line Connector

Elevation Gyro

P-clip

Tape

Azimuth Gyro Cable

Figure 6: Elevation Gyro Connector

Elevation Gyro

M2.5 Screw (x2)

Shoulder Washer (x4)

(not used with

replacement gyro)

M2.5 Standoff (x2)

#6-32 Screw

Azimuth Gyro Cable

P-clip

Figure 7: Elevation Gyro Screws and Washers (if present)

Do not overtighten the standoffs when you

attach the replacement gyro. Overtightening

will strip the inside threads of the gyro.

IMPORTANT!

k. Using a tie-wrap, secure the elevation and

azimuth gyro cables to the cable bundle in the

location shown in Figure 5 on page 4.

l. Update the software as explained on page 7.

m. Calibrate the gyros as explained on page 9.

Replacing the Skew Gyro

a. Carefully strip back the heat shrink covering

the gyro wires’ in-line connector (see

Figure 8).

b. Disconnect the gyro wires’ connector.

c. Using a 5/16" open-end wrench, disconnect

the BUC cable from the OMT (see Figure 8).

d. Cut and remove the two tie-wraps and tape

securing the gyro wires to the motor wires,

BUC cable, and RF cable (see Figure 8).

e. Using a 5/16" nut driver or wrench, remove

the two #6-32 lock nuts securing the gyro’s

mounting plate to the skew assembly (see

Figure 9). Detach the mounting plate from

the skew assembly.

f. Using a #1 Phillips screwdriver, remove the

two M2.5 screws securing the gyro to the

mounting plate (see Figure 10). Discard the

old gyro and screws.

g. Attach the replacement gyro to the mounting

plate with two M2.5 screws (supplied in the

kit) (see Figure 10).

h. Reattach the mounting plate to the skew

assembly with two #6-32 lock nuts (supplied

in the kit) (see Figure 9). Be sure to orient the

gyro so that its wires are on the left.

i. Loop the gyro wires as shown in Figure 8 and

connect them to the in-line connector. Protect

the connection with heat shrink tubing or

electrical tape.

Tie-wrap

Tape

In-line Connector

Skew Gyro

RF Cable

BUC Cable

Motor Wires

OMT

Figure 8: Skew Gyro Connector (V3-IP Shown)

Mounting Plate

Skew Gyro

#6-32 Lock Nut (x2)

Figure 9: Gyro Mounting Plate Attached to Skew Assembly

Mounting Plate

Skew Gyro

M2.5 Screw (x2)

Figure 10: Skew Gyro Attached to Mounting Plate

Do not overtighten the M2.5 screws when you

attach the replacement gyro. Overtightening

will strip the inside threads of the gyro.

IMPORTANT!

j. Wrap the gyro wires and motor wires with

the supplied protective tape (once around) at

the location shown in Figure 8 on page 5.

Then secure them together with a tie-wrap.

k. Reconnect the BUC cable to the OMT (see

Figure 8 on page 5). Hand-tighten, then

tighten with a 5/16" torque wrench set to

8 in.-lbs.

l. Wrap the gyro wires, motor wires, BUC

cable, and RF cable with the supplied

protective tape (once around) at the location

shown in Figure 8 on page 5. Then secure

them together with a tie-wrap.

m. Update the software as explained on page 7.

n. Calibrate the gyros as explained on page 9.

Step 4 - Update the Software

Follow these steps to ensure the latest software is

installed in the TracPhone system.

The software update process differs depending

on antenna model:

• TracPhone V3-IP/V3-HTS - see below

• TracPhone V3 - refer to page 8

TracPhone V3-IP/V3-HTS

This procedure explains how to update the software

using the TracPhone V3-IP/V3-HTS web interface.

However, you can also update the software using the

mini-VSAT iPhone

/iPod Touch

app, a USB drive,

or, if the system is activated, via the antenna’s

Internet connection (airtime charges may apply).

Details are available in the Help.

Check the current software version as follows:

a. Go to the TracPhone V3-IP/V3-HTS web

interface and click the Updates tab. Note the

displayed ICM/Antenna software version

(see Figure 11).

b. If the reported software version is earlier than

the latest version you downloaded from the

KVH Partner Portal, update the system

following the steps below.

Update the software as follows:

a. Click Choose File.

b. At the Login window, enter the

Administrator password.

c. Click Browse and navigate to the file you

saved on your laptop (see Figure 12).

d. Click Check File.

e. At the confirmation message, click Update.

Wait for the software update to complete. It

might take up to 40 minutes.

Figure 11: Updates Page on ICM Web Interface

Figure 12: Update File Selected for Upload (V3-IP Shown)

TracPhone V3

Check the current software version as follows:

a. At the control unit, press MENUS until the

display shows “ANTENNA STATUS” (see

Figure 13). Then press ACCEPT.

b. Press MENUS until the display shows

“ANTENNA MAIN BOARD.” Note the

reported software (SW) version.

c. Press MENUS to view the software versions

for the RF board, AZ/EL motor, skew motor,

and control unit. Note all of these versions.

d. Compare the software versions you just

noted on the control unit with the latest

versions listed in the TracPhone V-series

Flash Wizard’s Release Notes.

NOTE: Before using the TracPhone V-series Flash

Wizard, be sure to check for updates to ensure it has

all of the latest software files (Internet access

required). If you don’t yet have the Wizard installed

on your PC, download it from the KVH Partner

Portal (KVH-certified technicians only).

e. Use the TracPhone V-series Flash Wizard to

update any older versions of software in the

TracPhone system. Refer to the Wizard’s

Help menu for complete details (see

Figure 14).

ANTENNA MAIN BOARD

SW VERSION 2.34

ANTENNA RF BOARD

SW VERSION 1.23

ANTENNA AZ/EL MOTOR

SW VERSION 1.28

ANTENNA SKEW MOTOR

SW VERSION 1.04

CTRL UNIT

SW VERSION 2.14

ANTENNA STATUS

NEXT MENU ACCEPT

Press ACCEPT

Press MENUS twice

PRESS TO VIEW

EACH ANTENNA ITEM

Press MENUS

to scroll through

the status screens

Figure 13: Software Versions Displayed on the Control Unit

Figure 14: TracPhone V-series Flash Wizard Help Menu

Step 5 - Calibrate the Gyros

NOTE: Complete calibration details are provided in

the User’s Guide.

The calibration process differs depending on

antenna model:

• TracPhone V3-IP-V3-HTS - see below

• TracPhone V3 - refer to page 10

TracPhone V3-IP/V3-HTS

NOTE: These instructions assume you will be using

PuTTY to enter antenna commands. However, you

may use a different terminal emulator program, such

as HyperTerminal.

a. Turn on the ICM and wait five minutes for

system startup.

b. Connect your computer to the “User Ethernet

1” port on the rear panel of the ICM.

c. Start PuTTY and enter the ICM’s IP address

and port number (see Figure 15). Select

Telnet for “Connection type” then select

Open to start a Telnet session and open a

command line window.

NOTE: By default, the ICM uses a gateway of

192.168.5.1 and port 50001. You may change these

settings at the ICM’s web interface (see the

instructions in the Installation Guide, User’s Guide,

or Help).

d. At the command line, enter and send the

following commands to the antenna:

•HALT

•DEBUGON

• EEUNLOCK

• =CALNEWGYRO

Important!

Calibrate the gyros only while the vessel is

stationary in calm seas.

Figure 15: PuTTY Configuration Screen

Verify that the calibrations for azimuth (AZ),

elevation (EL), and skew gyros all pass.

e. Enter and send the following command:

•ZAP

f. The system will restart. Wait five minutes for

system startup. Then test the system for

normal operation. If the problem persists,

contact KVH Technical Support.

The replacement procedure is complete!

TracPhone V3

You can calibrate the gyros from the front panel

of the control unit. Turn on the TracPhone

system then follow the steps shown in Figure 16.

The replacement procedure is complete!

Ensure all three gyros pass (“P”).

If any fail (“F”), retry the calibration.

If it continues to fail, contact KVH

Technical Support.

CAL GYRO= YES?

CHANGE ACCEPT

DO NOT MOVE VESSEL

DURING CALIBRATION

DIAGNOSTICS

NEXT MENU ACCEPT

ENTERING DIAGNOSTICS

CAL GYRO= NO

NEXT ITEM CHANGE

CALIBRATING GYROS

AZ:P EL:P SKEW:P

Press MENUS four times

Figure 16: Control Unit Gyro Calibration (V3)

KVH TracPhone V3 Operating instructions

Brand: KVH

Model: TracPhone V3

Type: Operating instructions

This manual is also suitable for

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KVH TracPhone V3 Operating instructions

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