Tynetec ZSA600 User guide

Touch

PersonalPendant



USER&INSTALLATIONGUIDE

www.tynetec.co.uk

Reach Plus

At‐HomeAlarmUnit

‐2‐

ECTION1–USERINSTRUCTION

SectionTopicPage

1.1ImportantInformation3

1.2UnpackingtheReachPlusAt‐HomeAlarm3

1.3TouchPersonalPendant4

1.4ConnectingtheReachPlusAt‐HomeAlarm5

1.5ReachPlusandExtensionTelephones 6

1.6ReachPlusandBroadband6

1.7SwitchingtheReachPlusAt‐HomeAlarmon7

1.8SwitchingtheReachPlusAt‐HomeAlarmoff7

1.9MakinganEmergencyCall8

1.10AccidentalCalls 9

1.11AnsweringanincomingTelephoneCall9

1.12UsingthePersonalRecipientMode10

1.13UsingtheActivityMonitoringMode 11

1.14UsingtheI’mOKMode12

1.15UsingtheAwayMode13

1.16UsingtheIntruderMode14

1.17UsingtheReminderMode15

1.18UsingtheDoorMonitoringMode16

1.19UsingtheLoneWorkerMode17

1.20MainsPowerFailureAlert18

1.21TelephoneLineFailureAlert 18

1.22BatteryFailureAlert19

1.23On/OffSwitch19



ECTION2–INSTALLATION&PROGRAMMIN



SectionTopicPage

2.1QuickStartGuide20

2.2ProgrammingMode21

2.2.1SettingtheUnitIDNumber21

2.2.2SettingtheTelephoneNumber22

2.2.3SettingtheProtocolType22

2.2.4SettingtheTime&Date23

2.2.5ExitProgrammingMode23

2.3ProgrammingParametersList24

2.3.1LoadDefaults 26

2.3.2AudioSettings26

2.3.3HardwiredInputs&Output27

2.3.4IdentitySettings28

2.3.5TelephoneNumbers28

2.3.6ActivityMonitoring29

2.3.7PeriodicTest30

2.3.8MessageSetup30

2.3.9OptionsSetup31

2.3.10RadioDeviceSetup32

2.3.11ButtonsandLEDSetup34

2.3.12TimeandDateSetup34

2.3.13CheckParameters 34

2.4ProgrammingviatheControlCentre35

2.4.1ByringingintotheControlCentre35

2.4.2BytheControlCentreringingtheuser35

2.5RadioDeviceLearnMode36

2.6RadioDeviceTestMode37

2.7Specification39

2.8PushbuttonandStatusLightQuickGuide40

‐3‐

1.1IMPORTANTINFORMATION





TheuserstelephoneMUSTBEconnectedtotheReachPlusTELsocket–adoubleadapterontheincominglinemust

notbeused.Iftheuserhasextensiontelephonescareshouldbetakentoensure

thatthesearealsoconnectedviatheRea

hPlus TEL socket. Failuretoconnecttheuser’stelephones

asdescribedabovemaycausedifficultieswithalarmcalls

–

ifindoubtseekadvice.



Iftheuserhaselectronicequipmentitshouldbeatleast2metresawayfromtheReachPlusunit.

Failuretoprovidethisseparationmayresultinreducedrangeofpersonalpendantsorotherradiodevices.



DonotlocatetheReachPlusunitnearadirectheatsource,e.g.adjacenttoorabovearadiatororotherheatsource,

oronawindowsillindirectsunlight.





REN1



AlltelephoneequipmenthasaRingerEquivalenceNumber(REN)whichisusedtocalculatethenumberofitemsthat

canbeconnectedtoasingletelephoneline.ARENof4isthemaximumallowedonastandardUKtelephoneline‐the

ReachPlushasaRENof1.IftheRENtotalofallequipmentconnectedtoatelephonelineexceeds4theequipment

maynotoperatecorrectly.Withdifferenttypesofequipmentthereisnoguaranteeofcorrectoperationevenifthe

RENislessthan4.Typically,1or2standardtelephones(REN1)canbeusedwiththeRea

hPlus.



WheninstallingaReachPlusunitensureallradiotriggerdevicesincludingthosethatmayhavebeenpreviously

installede.g.smokedetectors,PIR'setc.areregisteredwiththeReachPlusunit.Oncecompleteatestcallshouldbe

raisedfromeachtriggerdevicetotheARCentretoensureitisreceivedandthetriggerdeviceiscorrectlyidentified.



Avoidusingharsh,abrasiveorcorrosivecleaningagentsordetergents(e.g.scouringpowders,bleaches,polishes,etc.)

whencleaningtheReachPlusorTouchPendant.



YoucandusttheReachPlusorTouchPendantwithasoftclothorsoftbrush.Forparticularlysoiledunitswipeclean

withadampclothandanon‐abrasivecleaningproduct,polishwithadryduster.

DONOTuseawetclothontheReachPlusunit.



TheReachPlusunitincludesdelicateelectronics–toallowwatertocomeintocontactwithitisdangerousandmay

causedamage.Iftheunitdoesgetwet;un‐plugitfromthemainssupplyandswitchoffimmediately,thencontactyour

ServiceProviderbeforeattemptingtore‐useit.



TheReachPlusandTouchPendantbothcontainbatteriesandshouldthereforenotbedisposedofindomesticwaste.

RefertoTynetec’sTelecareBatteryManagementinformation(DocNo.FM0630)fordetailsonbatterytypes,changing

intervalsandsafedisposal.

1.2UNPACKINGTHEREACHPLUSAT‐HOMEALARM



TheReachPlusAt‐HomeAlarmissuppliedwithaPowerLead,aTelecomLead,aTouchPendantanda

wearingkit.Astandcanbefittediftheunitisbeingmounteduprightoraconnectorcoverifitisbeing

placedflat.Thestand/covermustbefixedwiththescrewprovided.



TouchPendant



ReachPlusAt‐HomeAlarm     WearingKit





ConnectorCover







PowerLead  TelecomLead Stand/CoverScrew  Stand



‐4‐

1.3TOUCHPERSONALPENDANT

TheTouchpendantcanbeusedtomakeanemergencycallfromanywhereinoraroundthehome.



TheTouchpendantiswaterproofbutitshouldnotbefullysubmergedforprolongedperiods.



TheTouchpendantisalifesavingdevice;remembertoadvisetheusertowearitatalltimesandtokeep

itbytheirbedatnight.



TheTouchpendantissuppliedwithakitofpartssoitcanbewornaroundtheneck,clippedontoabelt

orpocket,oronthewristlikeawatch.



Firstfitthechosenwearingoptiontotheblack

rubberbootthenpushtheTouchpendant

insidethebootwiththesilverbuttonaccessible. 



SnaptheNeckCordapartatthesafety‐breakdevice

andfeedthroughthe2holesintherubberboot

thenclickthesafety‐breaktogetheragain.

Theneckcordmustneverbeshortenedor

knottedwithoutthesafety‐breakdeviceinplace.



PushtheBeltClipthroughthe2slotsintherubber

boot–ensurethe2arrowsontheclipandbootalignforcorrectfit.Thesuctioncupcanbeused

withtheclipoptiontosticktheTouchpendanttoatiledwallwheninthebathorshower.



PushtheWristStrapthroughthe2slotsintherubberbootandadjustthestraptofit.



Additionalpendantsandrubberbootsareavailableseparatelyifmorethanoneisrequired.

Replacementwearingkitsarealsoavailableasspares.



MakinganEmergencyCall…



SimplypresstheTouchpendantbuttononce.



ThebuttonwillFLASHRED(())forseveralsecondsto

confirmacallisbeingmade.



TheReachPluswillannounce“Pendantalarm–Pleasewait,diallingforassistance”



TheTouchpendantbatteryshouldlastforabout3‐5years dependingonuse.



Thebatteryconditionischeckedeveryday,ifthevoltagefallsandstaysbelowapresetlevelfor7

consecutivedaysa“lowbattery”callwillautomaticallybesenttotheControlCentre.



PendantsmustbereturnedtoTynetec forbatteryreplacement.



‐5‐

Manufactured in the UK by

REN 1.0

Receiver Frequency 169.48125MHz

Complies with:

ECC/D EC/( 05)02

ETSI EN 300 220-2 Class 1

No user serviceable parts inside case.

tynetec

DO NOT

UNPLUG

SWITCH OFF

1.4CONNECTINGTHEREACHPLU

‐HOMEALARM

TheReachPlusAt‐Homealarmunitshouldonlybeinstalledandprogrammedbytrainedpersonnel.



BasicConnections…



TheReachPluswillusuallybetablemountedwithin3metresofamainssupplyandthemastertelephonesocket.

Ifextensioncablesareusedcareshouldbetakentoensurethatnoonecantripovertheleads.



InstallationProcedure…



1.UnplugtheusersTelephonefromtheBTwallsocketandplugitintotheReachPlusTELsocket.If

theuserhasaDECTcordlesstelephone,extensiontelephonesocketsinotherroomsorBroadbandsee

sections1.1,1.5and1.6formoreinformation.



2.ConnecttheTelecomLeadbetweentheReachPlusC/OsocketandtheBTwallsocket(wherethe

userstelephonewasoriginallypluggedin).



3.ConnectthePowerLeadbetweentheReachPlusSUPPLYsocketandthemainssupply.



4.TheDATAsocketisonlyusedforfirmwareupgradesorfortheconnectionofhardwiredinputs

suchasceilingpullcords,seesection2.3.3formoredetails.



5.Choosetheconnectorcoveriftheunitisbeingplacedflatonthetableorthestandifitisbeing

placedintheuprightposition.Itcanalsobewallmountedusingthekeyholesontherear.Atemplate

isprovidedonthecartonflaptomarkthewallbeforedrilling(wallplugsandscrewsnotincluded).



6.Routetheleadsthroughthecover(orstand)andfixwiththesinglescrewprovided.



7.Theflexibleaerialwireoutthesideoftheunitreceivessignalsfromradiodevicesandmustnotbe

cut‐downinlengthorcoiled‐up.



8.TheTouchpendantispre‐learned,anyadditionalpendantsorotherradiodevicesshouldbelearned

andtestedasdescribedinsections2.5and2.6.



9.Performatestcalltothecontrolcentretoverifycorrectinstallationandprogramming.

MAINS

ELECTRICITY

SUPPLY

BTWALL

SOCKET

TELEPHONE

POWERLEAD



TELECOM LEAD

ReachPlus

AT‐HOMEALARMUNIT

 C/O   TEL SUPPLY

 

IMPORTANT

Thisaerialwirereceivessignals

fromradiodevicesandmust

notbecut‐downorcoiled‐up

‐6‐

INCOMING

TELEPHONE

MAIN TELEPHONE

LINE

EXTENSION TELEPHONE

AT-HOME AL ARM U NI T

REACH

TEL C/O

TELEPHONE

SOCKET

MASTER

SECONDARY

SOCKET

DOUBLE

ADAPTER

WITH

TELEPHONE

SOCKET

SECONDARY

AT-HOM E ALARM UNI T

REACH

INCOMING

TELEPHONE

LINE

TEL C/O

TELEPHONE

SOCKET

MASTER

FILTER

MODULE

BROADBAND

USERS TELEPHONE

COMPUTER

1.5REACHPLU



NDEXTENSIONTELEPHONE

ItisveryimportantthatalltelephonesinthehomeareconnectedtotheReachPlusTELsocket.This

methodofconnectionensuresthatanalarmcallontheReachPlusunitwillalwaysdisconnectany

otherequipmentthatmightcauseconnectiondifficulties.

REACHPLU



NDBROADBAND

BroadbandServiceProviderswillsupplyafiltermoduletoplugintothetelephonelinetoallow

connectionofacomputerandanormaltelephone.Onlyonefiltermoduleisrequiredtoconnectthe

computer,telephoneandReachPluswhenconfiguredasshownbelow;



TheReachPlusandthecomputerareconnectedtothefiltermodule.

TheuserstelephoneispluggedintotheReachPlusTELsocket.

Ifextensiontelephonesarefittedtheyshouldbeconnectedasshowninsection1.5above.



IfyouexperienceconnectiondifficultiesornoiseontheReachPlus audiothenapoorqualityfiltermay

bethecause.ApprovedfiltermodulesareavailablefromTynetec–orderP/No.W00409.



REACH PLUS

T-HOME ALARM UNIT

REACH PLUS

T-HOME ALARM UNIT

‐7‐

DO NOT

UNPLUG

SWITCH OFF

DO NOT

UNPLUG

SWITCH OFF

1.7SWITCHINGTHEREACHPLU

‐HOMEALARMON

Connectthepowerleadandswitchthemainssupplyon,thefrontlightwillflashRED/AMBER/GREEN

forabout12seconds…

    





 Whenthefrontlightgoes

STEADYGREEN

theReachPlusisreadyforuse.



1.8SWITCHINGTHEREACHPLUS

‐HOMEALARMO

F

TheReachPlusAt‐HomeAlarmusesverylittlepowerandshouldalwaysbeleftswitchedON.

IfitisnecessarytoswitchtheunitOFFfollowtheprocedurebelow;



1.Turnthemainssupplyoffandwaitfortheunittoannounce…



2.PressandHOLDtheGREENbuttonuntiltheunit“beeps”once…



3.RELEASEtheGREENbuttonandtheunitwillannounce…





4.TheReachPlusisnowswitchedoff.



ThetelephonepluggedintotheReachPlus willstilloperatewhentheunitis switchedoff.



“Pleasecheckyour

mainssupply”



“Poweringdown”



“Beep”

(())(())(())

‐8‐

1.9MAKINGANEMERGENCYCALL

Anemergencycallcanbemadeatanytimeofthedayornight.



1.PresstheRED(())buttonontheReachPlusunitorpresstheTouchpendant...



Thependantbuttonwill

ORFLASHRED(())fora

fewsecondsafterthe

buttonispressed.





2.TheReachPluswillstarttomakeanemergencycall…



ThefrontlightwillgoSTEADYREDandthe

unitwillannounce…



Thismessagewillrepeatforafewseconds

beforetheunitstartstodial.



3.Thecallwillbeansweredbythecontrolcentreandanoperatorwillspeak…





4.Atwowayconversationcanbeheldwiththeresident.



5.TheoperatorwillcancelthecallandthefrontlightwillreturntoSTEADYGREEN.



Iftheoperatorcannothearthecallertheywillstillknowwherethecalliscomingfrom.



TheTouchpendantdoesNOTpickupvoice,themicrophoneisintheReach Plusunitandisvery

sensitivebutitwillnotworkifthecallerisoutsidetheirhome.



Thecontrolcentrecanincreasethevolumeifthecallerhasdifficultyhearing.



“Alarmtype”

“Pleasewait,diallingforassistance”

”You’rethroughtoCareLine,

howcanIhelpyou

”

‐9‐

1.10

CCIDENTALCALL



IfanemergencycallismadebyaccidentitcanbecancelledbypressingtheGREENbuttononce.

Theunitwillannounce“Alarmcancelled”andthefrontlightwillreturntoSTEADYGREEN.







PleasenoteoncetheReachPlusstartstodialthecallcannotbecancelled.



Advisetheusernot toworryiftheydon’tmanagetocancelanaccidentalcall–whenthecontrolcentre

answerstheyjustneedtosaythecallwasmadeaccidently.



Thestaffwillbepleasedthattheyhavetalkedandtheywillcancelthecallinthenormalway.



1.11

NSWERINGANINCOMINGTELEPHONECALL

TheReachPluscanalsobeusedtoansweranormalincomingtelephonecall…



(())ThefrontlightwillFLASHREDwhenthe

telephoneisringing…



RING









Toansweratelephonecall…RING



PresstheTouchpendant.



Youcannowhaveahands‐freeconversationwiththecaller.



Toendatelephonecall…



SimplypresstheTouchpendantonceagain.







“Alarmcancelled”

‐10‐

1.12USINGTHEPERSONALRECIPIEN

MODE



TheReachPluscanbesettodialupto4differentpersonalrecipients(e.g.relativesorfriends).



Thepersonalrecipienttelephonenumbers(PR1‐PR4)mustbeprogrammed–seesection2.3.5



Apersonalrecipientmessagemustberecorded–seesection2.3.8



Toanswerapersonalrecipientcall…



Whenthetelephonerings,presstheGreenlinekey

(orpick‐up)andanswerinthenormalway.



IfthecallisfromtheReachPlusunityouwillhear

asingle“Beep”every2seconds.



Pressthestarkeyonce…





Youwillhearamessageinthetelephoneearpiece

whichidentifiesthecaller.



Themessageincludesthealarmtype,location,

unitIDandtherecordedPRmessage.



Whenthemessageisfinishedpressthestarkey.



Youcannowhaveaconversationwiththecaller.





 Speaktothecaller,stopspeakingtolisten.



Ifthere’stoomuchnoiseforthevoiceswitchingtowork;

Pressthe7keytoSPEAK

Pressthe9keytoLISTEN

Pressthe4keytoreverttoVOICESWITCHEDmode



Ifthevolumeneedsadjusting;

Pressthe1keytoINCREASEVOLUME

Pressthe2keytoREDUCEVOLUME



Pressthe6keytorepeattheALARMMESSAGE





Toendapersonalrecipientcall…



Pressthe#keyfollowedbytheRedlinekey(orhang‐up).



Ifthecalliscut‐offwithoutpressing#theReachPluswillre‐dial.













Personalrecipienttelephonenumberscanbelandlines and/ormobiles.

BothcontrolcentreandpersonalrecipientnumberscanbeprogrammedintotheReachPlus.

Thesequenceinwhichthenumbersaredialledcanbeset‐seesection2.3.5fordetails.





RING



“Beep…Beep…”



“Pendantalarm”

‐11‐

1.13USINGTHE

CTIVITYMONITORINGMODE

OptionalPIRmovementdetectorscanbeinstalledinthehome

tomonitoriftheresidentis“upandabout”eachday.



Ifnomovementisdetectedbytheendofanactivitymonitoring

periodaninactivityalarmcallwillbesenttothecontrolcentre.



IftheresidentisgoingawayfromhometheReachPlusshouldbeput

into“AwayMode”topreventinactivitycallsbeingsenttothe

controlcentre.Seesection1.15forhowtousetheAwayMode.



Ifnomovementisdetectedtheunitwillannounce…



(())TheGREENbuttonwillFLASHGREEN

andthemessagewillrepeatfor60seconds.



PresstheFLASHINGGREENbuttononcewithin60seconds…





Theinactivityalarmmessagewillbesilenced

andtheGREENbuttonwillstopflashing.



FailuretopresstheFLASHINGGREENbuttonduringthe60secondperiodwillsendaninactivity

alarmcalltothecontrolcentre.



Activitymonitoring mustbeenabledduringtheprogrammingoftheReachPlusunit.Upto3time

periodscanbesettorepeateachday,theminimumnumberPIRactivationsperperiodandtheinactivity

alertisalsoprogrammable‐seesection2.3.6fordetails.



“Inactivityalarm”

(( ))

‐12‐

1.14USINGTHE

’MO

MOD

TheReachPluscanbesettoflashitsGREENbuttonandsoundabeep

forapresettimeperiodeachday.



Iftheresidentis“upandabout”andfeeling“OK”theycanpress

theGREENbuttontostopthealert.



IftheGREENbuttonhasnotbeenpressedbeforetheendofthe

I’mOKperiodaninactivitycallwillbesenttothecontrolcentre.



IftheresidentisgoingawayfromhometheReachPlusshouldbeput

into“AwayMode”topreventinactivitycallsbeingsenttothecontrolcentre.

Seesection1.15forhowtousetheAwayMode.



DuringtheI’mOKperiod…



(())TheGREENbuttonwillFLASHGREEN

oncepersecond.







Duringthelast30minutesoftheI’mOKperiod…



Asingle“Beep”willsoundonceevery5minutes

thenonceaminuteforthelast5minutes.



PresstheFLASHINGGREENbuttonanytimeduringtheI’mOKperiod…





TheGREENbuttonwillstopflashingandthe

beepwillbesilenced.





FailuretopresstheGREENbuttonduringtheI’mOKperiodwillsendaninactivityalarmcalltothe

controlcentre.



Note:thealarmwillbesentafterarandomdelayupto1houraftertheendoftheI’mOKperiod.



I’mOKmodemustbeenabledandthestart/stoptimes mustbesetduringtheprogrammingofthe

ReachPlusunit.Theflashinglightand/oraudiblebeepcanbedisabled‐seesection2.3.6fordetails.





(( ))

“…Beep”

(( ))

‐13‐

1.15USINGTH



WAYMODE



IfactivitymonitoringorI’mOKmodeisbeingusedandtheresidentisgoing

awayfromhometheymustselect“AwayMode”topreventin‐activitycalls

beingsenttothecontrolcentre.



PresstheYELLOWbuttonandtheunitwillannounce…



(())ThefrontlightwillFLASHGREEN



 



TheunitisnowinAwayMode–activitymonitoringandI’mOKmodeisturnedoff.



WhentheresidentreturnshometheymustremembertoturnactivitymonitoringandI’mOKbackon...



PresstheYELLOWbuttonandtheunitwillannounce…



ThefrontlightwillgoSTEADYGREEN







TheunitisnowbackinNormalMode–activitymonitoringandI’mOKmodeisworkingagain.



“Away”

“Home”

‐14‐

1.1

USINGTHEINTRUDERMOD

IfoptionalPIRmovementdetectorsarefittedforactivitymonitoring

theresidentcanusethesedevicesasabasicintruderalarm

whentheygoout.



1.PresstheGREENbuttonandtheunitwillannounce…



2.PresstheTOUCHPENDANTwithin20secondsandtheunitwillannounce…





3.Younowhave30secondstoleavethebuilding.

Note:youcancancelintrudermodeduringthis

periodbypressingtheGREENbutton.



4.Whentheexittimeexpiresthedouble‐beepwillstopandintrudermodeisset…



ThefrontlightwillgoSTEADYAMBER



WhenthePIRmovementdetectorisnext

activatedtheentrytimewillstart.



Younowhave30secondstodisablethe

intrudermode.



5.ToDISABLEintrudermodepresstheGREENbuttonfirstfollowedbytheTOUCHPENDANTwithin

20seconds…



then..  ThefrontlightwillgoSTEADYGREEN

 andtheunitwillannounce…







Failuretodisabletheintrudermodewillsendasilentalarmcalltothecontrolcentre.



IntrudermodemustbeenabledduringtheprogrammingoftheReachPlusunit.Thedefault30seconds

entry/exittimecanbechanged‐seesection2.3.9 fordetails.



“Enable

”‐“Beep‐Beep”

“Beep‐Beep”…..

“Intrudermode

…Ready”

“Intrudermodedisabled”

‐15‐

1.1

USINGTHEREMINDERMOD



TheReachPluscanbesettoplayaremindermessageatthesametime

everyday,onceaweekoronceamonth.



Upto8differentmessages,maximum8secondsdurationeach,canbe

recordedbyaCarerorrelativeusingthemicrophoneintheunit.



Theremindermessagewillrepeatfor30secondsoritcanbe

silencedbypressingtheGREENbutton.



Whenit’stimearemindermessagewillplay…



(())TheGREENbuttonwillFLASHGREEN

andthereminderwillrepeatfor30seconds.



PresstheFLASHINGGREENbuttononce…





Theremindermessagewillbesilenced

andtheGREENbuttonwillstopflashing.





IftheGREENbuttonisnotpressedthemessagewillstopafter30seconds.



Note:theoptionisavailableduringsetuptoreportaninactivityalarmcalltothecontrolcentreifthe

reminderisnotsilencedduringthe30secondperiod.



Remindermessagesmustberecordedandthetimeandintervalyouwantthemtoplaymustbeset

duringtheprogrammingoftheReachPlusunit‐seesection2.3.8fordetails.



“Don’tforgettotake

yourpillsthismorning”

(( ))

‐16‐

1.18USINGTHEDOORMONITORINGMOD



IfoptionaldoorcontactsarefittedtheReachPluscanbesettoplayamessage

and/orraiseanalarmwhenanentrancedoorisopened.



Upto16differentmessages,maximum8secondsdurationeach,canbe

recordedbyaCarerorrelativeusingthemicrophoneintheunit.



TheReachPluscanbesettomonitorthedoorpermanentlyorduring

3presettimeperiodseachday.



Iftheentrancedoorisopenedduringamonitoredperiod…



Themessagewillrepeatfor30seconds.



PresstheGREENbuttononce…





Themessagewillbesilenced.







IftheGREENbuttonisnotpressedthemessagewillstopafter30seconds.



Note:theoptionisavailableduringsetuptoreportadoorexitalarmcalltothecontrolcentreifthe

messageisnotsilencedduringthe30secondperiod.



Messagesmustberecorded(seesection2.3.8)andthedoorcontactmustsetupduringtheprogramming

oftheReachPlusunit‐seesection2.3.10fordetails.



“Thefrontdoorisopen”

‐17‐

1.19USINGTHELONEWORKER MOD

TheReachPluscanbesettosoundanalertafterapresettimeinterval

haselapsed.



Theuserhas60secondstopresstheGREENbuttontostopthe

alertandre‐startthetimeintervalagain.



IftheGREENbuttonisnotpressedafter60secondsaninactivity

callwillbesenttothecontrolcentre.



AttheendoftheLoneWorkerinterval…



(())TheGREENbuttonwillFLASHGREEN

andtheunitwill“Beep”for60seconds.





PresstheFLASHINGGREENbuttononce…





Thebeepingwillbesilencedandthetime

intervalwillstartagain.





FailuretopresstheGREENbuttonduringthe60secondperiodwhentheunitisbeepingwillsendan

inactivityalarmcalltothecontrolcentre.



TheLoneWorkerinterval(0to9hours)mustbesetduringtheprogrammingoftheReachPlus unit ‐see

section2.3.6fordetails.



“Beep‐Beep‐Beep..”

(( ))

‐18‐

1.20MAINSPOWERFAILUREALER

TheReachPluswillmaketheresidentawareiftheirmainselectricityisofforifthepowerleadhas

beenaccidentlyunplugged...

(())ThefrontlightwillFLASHAMBER

andtheunitwillannounce…









Thismessagewillrepeat3timesevery4hoursuntilthemainspowerisrestored.

Tosilencethemessageandpreventitrepeatingagain,presstheGREENbutton.



PresstheGREENbuttontoSILENCEthemessage



TheReachPluswillcontinuetooperateonitsbatteriesforupto24hours.



1.21TELEPHONELINEFAILUREALER

TheReachPluswillmaketheresidentawareiftheirtelephonelinehasafaultorifthetelecomlead

hasbeenaccidentlyunplugged...

(())ThefrontlightwillFLASHAMBER

andtheunitwillannounce…









Themessagewillrepeat3timesevery4hoursuntilthetelephonelineisrestored.

Tosilencethemessageandpreventitrepeatingagain,presstheGREENbutton.



PresstheGREENbuttontoSILENCEthemessage



IMPORTANT:anemergencycallcannotbemadewhenthetelephonelineisdisconnected.



“Pleasecheckyour

mainssupply”



“Pleasecheckyour

telephoneline”

‐19‐

BATTERY

PACK

OFF

1.22BATTERYFAILUREALER



TheReachPluswillmaketheresidentawareifitsbatteryisbeginningtolosecharge…



(())ThefrontlightwillFLASHAMBER

andtheunitwillannounce…









Thismessagewillrepeat3timesevery4hoursuntilthebatteryisreplaced.

Tosilencethemessageandpreventitrepeatingagain,presstheGREENbutton.



PresstheGREENbuttontoSILENCEthemessage



Thelowbatteryconditionisautomaticallyreportedtothecontrolcentreandtheywillarrangetovisit

andreplacethebattery.



Innormalusethebatteryshouldnotneedreplacingforbetween3to 5years.Thereplacementbattery

mustbeidenticaltothatoriginallyfittedandshouldonlybechangedbyacompetentperson.

Replacementbattery:TynetecPartNo.F00141



1.23ON/OFF

WITCH



TheReachPluscanbeswitchedoffifitisnotgoingtobeusedforaprolongedperiod.

Removethestand(iffitted)toaccessthebatterycoverontherear.



Undothescrew,removethecoverandcarefullylift

thebatteryoutofitscompartment.



MoveswitchtotheLEFTtoturntheunitOFF.







Thebatterypackwillremainconnectedonashortwire.



RemembertoswitchtheunitbackONduringinstallation.



“Back‐upbatterylow”

‐20‐

2.1QUICKSTARTGUID



ThisQuickStartGuidetakesyouthroughthemostbasicset‐uppossiblewheninstallingaReachPlus.

ThisassumestheReachPluswillbediallingacontrolcentre(notapersonalrecipient)andallother

settingsarefactorydefault.



ConnectingtheReachPlus…



1.UnplugtheusersTelephonefromtheBTwallsocketandplugitintotheReachPlusTELsocket.

2.ConnecttheTelecomLeadbetweentheBTwallsocketandtheReachPlusC/Osocket.

3.ConnectthePowerLeadbetweenamainssocketandtheReachPlusSUPPLYsocket.



Power‐upandEnterProgramMode…



1.Switchthemainssupplyon‐thefrontlightontheReachPluswillflashRED/AMBER/GREEN.

2.Enter1670usingthekeypadontherear,theunitwillannounce“ProgramMode–Ready”and

thefrontlightwillFLASHFASTGREEN.



SettingtheUnitIDNumber…



1.Enter#024andtheunitwillannounce“UnitID”.

2.EntertheunitIDnumberfollowedbythe#key.

3.Theunitwillannounce“Ready”.



SettingtheTelephoneNumber…



1.Enter#026andtheunitwillannounce“TelephoneNumber1”.

2.Enterthecontrolcentretelephonenumberfollowedbythe#key.

3.Theunitwillannounce“Ready”.

Note:upto4differenttelephonenumberscanbeenteredusingcodes#027,#028&#029.



SettingtheProtocolType…



1.Enter#022andtheunitwillannounce“ProtocolType”.

2.Enter0#forTTor1#forBS8521or2#forBS7369.

3.Theunitwillannounce“Ready”.



SettingtheTime&Date…



1.Enter#044andtheunitwillannounce“SetTime”

2.Enterthetimeas4digitsusingthe24hourclockformat(e.g.1:30PMis1330)followedby#.

3.Enter#045andtheunitwillannounce“SetDate”

4.Enterthedateas7digitsusingtheformat;Day(1=Monto7=Sun),Date(01to31),Month(01to

12),Year(00to99)followedby#.Forexample;Wednesday25January2012wouldbe3250112#.

5.Enter#086andtheunitwillannounce“CheckTime&Date”followedbythetime&datesettings.



ExitProgramMode…



Pressandtheunitwillsounda“Double‐Beep”andthefrontlightwillgoSTEADYGREEN.



PerformaTestCall…



1.PresstheRED(())buttonontheReachPlusorpresstheTouchpendant.

2.Theunitwillannounce“AlarmType–PleaseWait–DiallingforAssistance”

3.Afterashortdelayyouwillhearthetoneswhentheunitstartstodial.

4.Thecontrolcentrewillanswer,speakwithyouandcancelthecall.

Tynetec ZSA600, ZSA601, ZSA605 User guide

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