Tynetec Reach plus GSM, ZSA670 User guide

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USER&INSTALLATIONGUIDE
www.tynetec.co.uk
ReachUltra
AtHomeAlarmUnit
Touch
PersonalPendant
‐2‐
S
ECTION1USERGUID
E
S
ECTION2 – INSTALLATIO
N

SectionTopicPage Section Topic Page
 
1.1ImportantInformation3 2.1GSMConfigurationOptions26
1.2UnpackingtheReachUltra4 2.2ProgrammingModeOptions26
1.3FittingtheSIMCard4 2.3KeypadProgrammingMode27
1.4TouchPersonalPendant52.3.1SettingtheUnitIDNumber27
1.5ConnectingtheReachUltra62.3.2SettingtheTelephoneNumber28
1.6ReachUltraandExtensionTelephones72.3.3SettingtheProtocolType28
1.7ReachUltraandBroadband72.3.4SettingtheTime&Date29
1.8SwitchingtheReachUltraon82.3.5ExitKeypadProgrammingMode29
1.9FittingtheGSMBasetotheReachUltra 8 2.4SMSTextProgramming 30
1.10SignalStrengthTestMode9 2.5ControlCentreProgramming30
1.11SwitchingtheReachUltraoff10 2.6ProgrammingParametersList31
1.12MakinganEmergencyCall11 2.6.1LoadDefaults 34
1.13AccidentalCalls12 2.6.2AudioSettings34
1.14AnsweringanincomingTelephoneCall12 2.6.3HardwiredInputs&Output35
1.15UsingthePersonalRecipientMode13 2.6.4IdentitySettings36
1.16UsingtheActivityMonitoringMode14 2.6.5TelephoneNumbers36
1.17UsingtheI’mOKMode15 2.6.6ActivityMonitoring37
1.18UsingtheActivityLinkedI’mOK 16 2.6.7PeriodicTest38
1.19UsingtheI’mOKTimeoutAlert16 2.6.8MessageSetup38
1.20UsingtheI’mOKSMSTextAlert16 2.6.9OptionsSetup39
1.21UsingtheAwayMode172.6.10RadioDeviceSetup40
1.22UsingtheIntruderMode182.6.11ButtonsandLEDSetup42
1.23UsingtheReminderMode192.6.12TimeandDateSetup42
1.24UsingtheLowTemperatureAlertMode202.6.13CheckParameters 43
1.25UsingtheDoorMonitoringMode212.6.14GSMSetup43
1.26UsingtheLoneWorkerMode222.6.15MobileTelephoneNumbers44
1.27UsingtheCarerResponseMode232.6.16ICareSetup 45
1.28MainsPowerFailureAlert242.6.17GSMEnhancedI’mOKSetup45
1.29TelephoneLineandNetworkFailureAlert 242.6.18CarerResponseSetup 46
1.30BatteryFailureAlert25 2.7RadioDeviceLearnMode47
1.31On/OffSwitch25 2.8RadioDeviceTestMode48
2.9Specification51
2.10PushbuttonandStatusLightQuickGuide52


‐3‐
1.1IMPORTANTINFORMATION
Theuser’stelephonemustbeconnectedtotheReachUltra TEL socket– adoubleadapteronthe
incominglinemustnotbeused.Iftheuserhasextensiontelephonescareshouldbetakentoensurethat
thesearealsoconnectedviatheReachUltraTELsocket.Failuretoconnecttheuser’stelephonesas
describedabovemaycausedifficultieswithalarmcallsifindoubtseekadvice.
Iftheuserhaselectronicequipmentitshouldbeatleast2metresawayfromtheReachUltraunit.
Failuretoprovidethisseparationmayresultinreducedrangeofpersonalpendantsorotherradiodevices.
DonotlocatetheReachUltraunitnearadirectheatsource,e.g.adjacenttoorabovearadiatororother
heatsource,oronawindowsillindirectsunlight.
REN1
AlltelephoneequipmenthasaRingerEquivalenceNumber (REN)whichisusedtocalculatethenumberof
itemsthatcanbeconnectedtoasingletelephoneline.ARENof4isthemaximumallowedonastandard
UKtelephoneline‐theReachUltrahasaRENof1.IftheRENtotalofallequipmentconnectedtoa
telephonelineexceeds4theequipmentmaynotoperatecorrectly.Withdifferenttypesofequipment
thereisnoguaranteeofcorrectoperationeveniftheRENislessthan4.Typically,1or2standard
telephones(REN1)canbeusedwiththeReachUltra.
WheninstallingaReachUltraunitensureallradiotriggerdevicesincludingthosethatmayhavebeen
previouslyinstallede.g.smokedetectors,PIR'setc.areregisteredwiththeReachUltraunit.
OncecompleteatestcallshouldberaisedfromeachtriggerdevicetotheARCtoensureitisreceivedand
thetriggerdeviceiscorrectlyidentified.
Avoidusingharsh,abrasiveorcorrosivecleaningagentsordetergents(e.g.scouringpowders,bleaches,
polishes,etc.)whencleaningtheReachUltraorTouchPendant.
YoucandusttheReachUltraorTouchPendant withasoftclothorsoftbrush.Forparticularlysoiledunits
wipecleanwithadampclothandanonabrasivecleaningproduct,polishwithadryduster.
DONOTuseawetclothontheReachUltraunit.
TheReachUltra unitincludesdelicateelectronicstoallowwatertocomeintocontactwithitis
dangerousandmaycausedamage.Iftheunitdoesgetwet;unplugitfromthemainssupplyandswitch
offimmediately,thencontactyourServiceProviderbeforeattemptingtoreuseit.
TheReachUltra andTouchPendant bothcontainbatteriesandshouldthereforenotbedisposed ofin
domesticwaste.RefertoTynetec’sTelecareBatteryManagementinformation(DocNo.FM0630)for
detailsonbatterytypes,changingintervalsandsafedisposal.
Notesonoperation…
TheReachUltradefaultstothePSTNlinefornormaloperation,shouldthelinefailformorethan2
minutesitwillautomaticallyswitchtoGSMmode.WhenswitchedtoGSMmodeitwillcheckthePSTN
lineevery10minutes,oncethelineisdetectedagaintheunitwillswitchbacktoPSTNmode.
WhenoperatinginPSTNmodeallGSMfunctionsi.e.SMStextmessagingandtheiCaremonitoring
servicewilloperateasnormal.
WhenoperatinginGSMmodetheuserstelephoneconnectedtotheReachUltracannotbeusedfor
incomingoroutgoingtelephonecalls.
TheReachUltrawillonlyreportaTelephoneLineFaultwhenboththePSTNlineandthemobile
networkhavefailed.
TheReachUltraissueB2onwardscanbesettooperateinGSMonlymode,i.e.itwillneverswitchto
PSTNmodeevenifalivelineisconnected.RefertoprogrammingSection2.6.14parameter#154.
IntheeventofaPSTNfailure,theReachUltra willattemptto switchtoGSMcommunicationmode
subjecttonetworkcoverageandavailability.Supplyandprovisionofmobileconnectivityisthe
responsibilityoftheserviceprovider.
‐4‐
1.2UNPACKINGTHEREACHULTRA
ThepackagecontainstheReachUltraathomealarmunit,aGSMbase,aGSMantenna,apowerlead,
aTouchpendantandawearingkit.TheGSMbasemustbepluggedinandfixedtotheReachUltraunit
withthesinglescrewprovided.
   



ReachUltraAtHomeAlarmGSMAntenna
GSMBase  
    
 
TouchPendantFixingScrew

PowerLead&UKAdapter    PendantWearingKit

1.3FITT
I
NGTHE
S
IMCARD
A2GminiSIMcardisnormallysuppliedandfittedintheGSMBasebyTynetecifyouneedtofityour
ownSIMcardfollowthestepsillustratedbelow;

IfyouintendusingTynetec’siCarelifestylemonitoringservicethentheSIMcardmustbeprovidedby
TynetecasitusesaSecurePrivateNetworktocarrythedata.

SlidetheSIMcarrierdoortothe
rightandhingeopen…
InserttheSIMcardintothecarrier
doorasshownbelow…
Closethecarrierdoorandslideto
theleftuntilitclicksshut…
NotchedCorner
onSIMCard
Click
Shut
OpenDoor
‐5‐
1.4TOUCHPERSONALPENDAN
T
TheTouchpendantsuppliedinthecartonisprelearnedintotheReachUltra,anyadditionalpendants
orotherradiodevicesshouldbelearnedandtestedasdescribedinsections2.7and2.8.
TheTouchpendantcanbeusedtomakeanemergencycallfromanywhereinoraroundthehome.
TheTouchpendantiswaterproofbutitshouldnotbefullysubmergedforprolongedperiods.
TheTouchpendantisalifesavingdevice;remembertoadvisetheusertowearitatalltimesandtokeep
itbytheirbedatnight.
TheTouchpendantissuppliedwithakitofpartssoitcanbewornaroundtheneck,clippedontoabelt
orpocket,oronthewristlikeawatch.
Firstfitthechosenwearingoptiontotheblack
rubberbootthenpushtheTouchpendant
insidethebootwiththesilverbuttonaccessible. 
SnaptheNeckCordapartatthesafetybreakdevice
andfeedthroughthe2holesintherubberboot
thenclickthesafetybreaktogetheragain.
Theneckcordmustneverbeshortenedor
knottedwithoutthesafetybreakdeviceinplace.
PushtheBeltClipthroughthe2slotsintherubber
bootensurethe2arrowsontheclipandboot
alignforcorrectfit.Thesuctioncupcanbeusedwith
theclipoptiontosticktheTouchpendanttoatiledwallwheninthebathorshower.
PushtheWristStrapthroughthe2slotsintherubberbootandadjustthestraptofit.
Additionalpendantsandrubberbootsareavailableseparatelyifmorethanoneisrequired.
Replacementwearingkitsarealsoavailableasspares.

MakinganEmergencyCall…
SimplypresstheTouchpendantbuttononce.

ThebuttonwillFLASHRED(())forseveralsecondsto
confirmacallisbeingmade.
TheReachUltrawillannouncePendantalarmPleasewait,diallingforassistance
TheTouchpendantbatteryshouldlastforabout35yearsdependingonuse.
Thebatteryconditionischeckedeveryday,ifthevoltagefallsandstaysbelowapresetlevelfor7
consecutivedaysa“lowbattery”callwillautomaticallybesenttotheControlCentre.
PendantsmustbereturnedtoTynetecforbatteryreplacement.
‐6‐
Manufactured i n the UK by
REN 1.0
Receiver Fr equency 169.48125MHz
Compli es with:
ECC/DEC/ (05)02
ETSI EN 300 220-2 Class 1
a1
b2
c3
d4
e5
f6
g7
h8
No user servi ceable parts inside case.
8
5
2
0
*
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4
7
#
3
6
9
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7
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21
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D
1.5CONNECTINGTHEREACHULTRA
TheReachUltrashouldonlybeinstalledandprogrammedbytrainedpersonnel.Connecttheuser’s
telephone,telephoneline,GSMBase,GSMantennaandpowerleadasshownbelow;
TheReachUltrawillusuallybetablemountedwithin2.9mofamainssupplyandthemastertelephone
socket.Ifamainsextensioncableisusedcareshouldbetakentoensurethatnoonecantripoverthe
lead.TheGSMAntennahasa3mleadandideallythisshouldbepositionedonawindowsill.
ConnectionProcedure...
1.UnplugtheuserstelephonefromthemastersocketandplugitintotheReachUltraTELsocket.
IftheuserhasaDECTcordlesstelephone,extensiontelephonesocketsinotherroomsorBroadbandsee
sections1.1,1.6and1.7formoreinformation.
2.ConnecttheGSMBaseleadwiththegreentotheReachUltraC/Osocket.
3.ConnecttheGSMBaseleadwiththeredtotheReachUltraDATAsocket.
4.ConnecttheGSMBaseTelecomleadtothemastersocket.
5.ConnectthePowerLeadwiththebluetotheReachUltraSUPPLYsocket.
6.ScrewtheGSMAntennaintothebrasssocketonthesideoftheGSMBase.
7.TheflexibleaerialwireoutthesideoftheReachUltrareceivessignalsfromradiodevicesandmust
notbecutdowninlengthorcoiledup.
DonotfixtheGSMBasetotheReachUltrauntilithasbeenpoweredupandaNetworkconnectionis
establishedseesections1.8and1.9.
REACHULTRA
ATHOMEALARM
GSMBASE
GSM
ANTENNA
MAINS SUPPLY
 C/O TEL DATA SUPPLY
IMPORTANT
Theaerialwiremustnot
becutdownorcoiledu
p
MASTER
BTSOCKET
USER’STELEPHONE
POWER
LEAD
‐7‐
TEL
MAIN TELEPHONEEXTENSION TELEPHONE
S
E
F
X
Y
Z
N
O
9
6
3
#
C
B
A
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K
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D
TELEPHONE
SOCKET
MASTER
SECONDARY
SOCKET
DOUBLE
ADAPTER
WITH
S
TELEPHONE
SOCKET
SECONDARY
AT- H OME ALARM UNIT
REACH ULTRA
M
INCOMING
TELEPHONE
LINE
M
TELEPHONE
SOCKET
MASTER
FILTER
MODULE
BROADBAND
USERS TELEPHONE
E
F
X
Y
Z
N
O
9
6
3
#
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COMPUTER
AT- HOME ALARM U NI T
REACH ULTRA
TEL
1.
REACHULTRA
A
NDEXTENSIONTELEPHONE
S
ItisveryimportantthatalltelephonesinthehomeareconnectedtotheReachUltraTELsocket.
ThismethodofconnectionensuresthatanalarmcallontheReachUltrawillalwaysdisconnectany
otherequipmentthatmightcauseconnectiondifficulties.
1.
7
REACHULTRA
A
NDBROADBAND
BroadbandServiceProviderswillsupplyafiltermoduletoplugintothetelephonelinetoallow
connectionofacomputerandanormaltelephone.Onlyonefiltermoduleisrequiredtoconnectthe
computer,telephoneandReachUltrawhenconfiguredasshownbelow;
TheReachUltraandthecomputerareconnectedtotheBroadbandfiltermodule.
TheuserstelephoneispluggedintotheReachUltraTELsocket.
Ifextensiontelephonesarefittedtheyshouldbeconnectedasshowninsection1.6above.
IfyouexperienceconnectiondifficultiesornoiseontheReachUltra audiothenapoorqualityfiltermay
bethecause.ApprovedfiltermodulesareavailablefromTynetecorderP/No.W00409.
‐8‐
1.8
S
WITCHINGTHEREACHULTRAON
Connectthepowerleadtoamainssocketandswitchon;thefrontlightwillflashRED/AMBER/GREEN
untiltheunithasattachedtotheNetwork…
   

PresstheON/OFFbuttoninsidetheGSMBase
BoththeREDandAMBERlightswillflashto
indicatepowerison.
TheAMBERlightshouldflashquicklywhenit
istryingtoconnecttotheNetwork.
Oninitialpowerupitcantakeupto2minutes
toconnecttotheNetwork…
WhenthefrontlightgoesSTEADYGREEN
theReachUltraisattachedtotheNetwork.
ThestatuslightinsidetheGSMBasewillbe
SLOWFLASHINGAMBER
IftheGSMBasefailstoconnectcheckthefollowing;
STEADYAMBER:NoSIMcardand/ornoGSMAntennacheckbotharefittedcorrectly.
QUICKFLASHINGAMBER:TheGSMBaseistryingtofindaNetworktrymovingtheGSMAntennanearerawindow.
STEADYRED:TheGSMBaseislockedoutholdtheON/OFFbuttonuntilbothred&amberlightsflash,leaveforafew
secondsthenpressthebuttonagaintopoweruptheGSMBase.
1.9FITTINGTHEGSMBASETOTHEREACHULTRA
OnceaNetworkconnectionisestablishedcarefullyroutethe3leadsthroughtheGSMBaseandfixto
theReachUItraunitwiththesinglescrewprovided.
(())(())(())
RED(LOCKOUT)
AMBER(STATUS)
PulltheleadsdownwardsandlocatetheGSM
BaseonthebackoftheReachUltraunit…
UsingasmallPoziscrewdriverfixtheGSM
Basewiththesinglescrewprovided…
SearchingforaNetwork…
‐9‐
1.10
S
I
G
N
A
L
S
TRENGTHTESTMOD
E
TochecktheNetworksignalstrengthfollowtheprocedurebelow;
1.PressandHOLDtheGREENandYELLOWbuttonsTOGETHER…

(())WhenthefrontlightFLASHESFASTGREEN
releasethebuttonsandtheunitwillannounce…
2.PresstheYELLOWbuttonandtheunitwillannounce…
(())ThefrontlightwillFLASHGREEN
 
Thesignalstrengthwillbeannouncedasanumberbetween0and31.
MovetheAntennatoachievethebestsignalstrength.
Note:onlychangestothesignalstrengthwillbeannounced.
SIGNALSTRENGTH SIGNALQUALITY
0to6VeryPoor
7to11Poor
12to16OK
17to24Good
25to31Excellent
3.PresstheGREENbuttontoexitthesignalstrengthtestmode…
ThefrontlightwillgoSTEADYGREEN
andtheunitisbackinnormaloperatingmode.
Thesignalstrength testmodewillexitautomaticallyafter3minutes.
RadioDeviceTest
S
ignal
S
trength
‐10‐
1.11
S
WITCHINGTHEREACHULTRA OFF
TheReachUltrausesverylittlepowerandshouldalwaysbeleftswitchedONifitisnecessaryto
switchtheunitOFFfollowtheprocedurebelow;
1.Turnthemainssupplyoffandwaitfortheunittoannounce…
2.PressandHOLDtheGREENbuttonuntiltheunit“beeps”once…
3.RELEASEtheGREENbuttonandtheunitwillannounce…

4.TheReachUltraisnowswitchedoff.
5.TheGSMBasehasaninternalbatterywhichshouldalsobeturnedoff…
Removethestandand
presstheON/OFFbutton
insidetheGSMBase
6.TheGSMBaseisnowswitchedoff.
Pleasecheckyour
mainssupply
Poweringdown
Beep
TheREDandAMBERlightswillflash
oncetoindicatepowerisoff
‐11‐
1.12MAKINGANEMERGENCYCALL
Anemergencycallcanbemadeatanytimeofthedayornight.
1.PresstheRED(())buttonontheReachUltraorpresstheTouchpendant...
Thependantbuttonwill
ORFLASHRED(())fora
fewsecondsafterthe
buttonispressed.

2.TheReachUltrawillstarttomakeanemergencycall…

ThefrontlightwillgoSTEADYREDandthe
unitwillannounce…
Thismessagewillrepeatforafewseconds
beforetheunitstartstodial.
3.Thecallwillbeansweredbythecontrolcentreandanoperatorwillspeak…

4.Atwowayconversationcanbeheldwiththeresident.
5.TheoperatorwillcancelthecallandthefrontlightwillreturntoSTEADYGREEN.
Iftheoperatorcannothearthecallertheywillstillknowwherethecalliscomingfrom.
TheTouchpendantdoesNOTpickupvoice,themicrophoneisintheReach Ultraandisverysensitive
butitwillnotworkifthecallerisoutsidetheirhome.
TheControlCentre(orPersonalRecipient)canincreasethevolumeifthecallerhasdifficultyhearing.
Alarmtype
Pleasewait,diallingforassistance
You’rethroughtoCareLine,
howcanIhelpyou
?
‐12‐
1.13
A
CCIDENTALCALL
S
IfanemergencycallismadebyaccidentitcanbecancelledbypressingtheGREENbuttononce.
TheunitwillannounceAlarmcancelledandthefrontlightwillreturntoSTEADYGREEN.

PleasenoteoncetheReachUltrastartstodialthecallcannotbecancelled.
Advisetheusernottoworryiftheydon’tmanagetocancelanaccidentalcallwhenthecontrolcentre
answerstheyjustneedtosaythecallwasmadeaccidently.
Thestaffwillbepleasedthattheyhavetalkedandtheywillcancelthecallinthenormalway.
1.14
A
NSWERINGANINCOMINGTELEPHONECALL
TheReachUltracanalsobeusedtoansweranormalincomingtelephonecall…

(())ThefrontlightwillFLASHREDanda
telephoneringtonewillsound…


 RINGRING


Toansweratelephonecall…
PresstheTouchpendant.

Youcannowhaveahandsfreeconversationwiththecaller.
Toendatelephonecall
SimplypresstheTouchpendantonceagain.


Alternatively… iftheuserfailstoendthecallwiththeTouchpendant,theReachUltrawill
detectwhenthecallerhashungupandendthecallautomatically.
IncomingtelephonecallscannotbeansweredwhentheReachUltra isswitchedtoGSMoperatingmode.
Alarmcancelled
‐13‐
1.15USINGTHEPERSONALRECIPIEN
T
MODE
TheReachUltracanbesettodialupto4differentpersonalrecipients(e.g.relativesorfriends).
Thepersonalrecipienttelephonenumbers(PR1PR4)mustbeprogrammedseesection2.6.5
Apersonalrecipientmessagemustberecordedseesection2.6.8
Toanswerapersonalrecipientcall…
Whenamobilephoneringsthedisplaywill
normallyshowthenameandnumberofthecaller
(provideditisstoredinthephonebookmemory).
Pickuptoanswerinthenormalwaythen…

Pressthestarkeyonce.

Youwillhearamessageinthetelephoneearpiece
whichidentifiesthecaller.

Themessageincludesthealarmtype,location,
unitIDandtherecordedPRmessage.
Whenthemessageisfinishedpressthestarkey.
Youcannowhaveaconversationwiththecaller.

 Speaktothecaller,stopspeakingtolisten.
Ifthere’stoomuchnoiseforthevoiceswitchingtowork;
Pressthe7keytoSPEAK
Pressthe9keytoLISTEN
Pressthe4keytoreverttoVOICESWITCHEDmode

Ifthevolumeneedsadjusting;
Pressthe1keytoINCREASEVOLUME
Pressthe2keytoREDUCEVOLUME
Pressthe6keytorepeattheALARMMESSAGE

Toendapersonalrecipientcall…
Pressthe#keyandhangupthecallinthenormalway.

Ifthecalliscutoffwithoutpressing#theReachUltra
willredial.


Personalrecipienttelephonenumberscanbelandlines and/ormobiles.
BothcontrolcentreandpersonalrecipientnumberscanbeprogrammedintotheReachUltra.
Thesequenceinwhichthenumbersaredialledcanalsobeset‐seesection2.6.5fordetails.

RING
RING
PullcordAlarm,
Bathroom,
UnitID12345678,
GrandmaPeterson”
Grandma
Peterson
019121447
35
‐14‐
1.1
USINGTHE
A
CTIVITYMONITORINGMODE
OptionalPIRmovementdetectorscanbeinstalledinthehome
tomonitoriftheresidentis“upandabout”eachday.
Ifnomovementisdetectedbytheendofanactivitymonitoring
periodaninactivityalarmcallwillbesenttothecontrolcentre.
IftheresidentisgoingawayfromhometheReachUltrashould
beputinto“AwayMode”topreventinactivitycallsbeingsentto
thecontrolcentre.Seesection1.21forhowtousetheAwayMode.
Ifnomovementisdetectedtheunitwillannounce…
(())TheGREENbuttonwillFLASHGREEN
andthemessagewillrepeatfor60seconds.
PresstheFLASHINGGREENbuttononcewithin60seconds…

Theinactivityalarmmessagewillbesilenced
andtheGREENbuttonwillstopflashing.
FailuretopresstheFLASHINGGREENbuttonduringthe60secondperiodwillsendaninactivity
alarmcalltothecontrolcentre.
Activitymonitoring mustbeenabledduringprogrammingoftheReachUltra.Upto3timeperiodscan
besettorepeateachday,theminimumnumberPIRactivationsperperiodandtheinactivityalertisalso
programmable‐seesection2.6.6fordetails.
Inactivityalarm
(( ))
‐15‐
1.1
7
USINGTHE
I
’MO
K
MOD
E
TheReachUltracanbesettoflashitsGREENbuttonandsoundabeep
forapresettimeperiodeachday.
Iftheresidentis“upandabout”andfeeling“OK”theycanpress
theGREENbuttontostopthealert.
IftheGREENbuttonhasnotbeenpressedbeforetheendofthe
I’mOKperiodaninactivitycallwillbesenttothecontrolcentre.
IftheresidentisgoingawayfromhometheReachUltrashouldbeput
into“AwayMode”topreventinactivitycallsbeingsenttothecontrolcentre.
Seesection1.21forhowtousetheAwayMode.
DuringtheI’mOKperiod…
(())TheGREENbuttonwillFLASHGREEN
oncepersecond.

Duringthelast30minutesoftheI’mOKperiod…
AsingleBeepwillsoundonceevery5minutes
thenonceaminuteforthelast5minutes.
PresstheFLASHINGGREENbuttonanytimeduringtheI’mOKperiod…

TheGREENbuttonwillstopflashingandthe
beepwillbesilenced.

FailuretopresstheGREENbuttonduringtheI’mOKperiodwillsendaninactivityalarmcalltothe
controlcentre.
Note:thealarmwillbesentafterarandomdelayupto1houraftertheendoftheI’mOKperiod.
I’mOKmodemustbeenabledandthestart/stoptimes mustbesetduringprogrammingoftheReach
Ultra.Theflashinglightand/oraudiblebeepcanbedisabled‐seesection2.6.6fordetails.
(( ))
…Beep
(( ))
‐16‐
1.18USINGTHE
A
CTIVITYLINKEDI’MOK
Telecaresensorssuchasmainsusagemonitors,doorcontactsor
PIRmovementdetectorscanbeusedtomonitordailyactivity
andautomaticallyregistertheresidentasbeingOK.
Forexample;ifakettlefittedwithamainsusagemonitorisboiled
duringtheI’mOKperiodthiswillstopthelocalalertandtheresident
willberegisteredasbeing“OK”.
ActivitylinkedI’mOKmustbeenabledduringprogrammingoftheReachUltraseesection2.6.6 for
details.CareshouldbetakenwhenusingthisoptionastheactivationofanyTelecaresensorduringthe
I’mOKperiodwillberecognisedasactivityandwillthereforeregisterthepersonasbeingOK.
1.19USINGTHEI’MOKTIMEOU
T
A
LER
T
TheReachUltracanbesettoplayauserrecordedspeechmessageattheendoftheI’mOKperiodif
thegreenbuttonhasnotbeenpressed(orifnoactivityhasbeendetected).
AttheendoftheI’mOKperiod…
Themessagewillrepeatfor30seconds.

IftheGREENbuttonisstillnotpressedaninactivityalarmcallwillbewillbesentafterarandom
delayupto1houraftertheendoftheI’mOKperiod.
ThespeechmessagemustberecordedatGeneralMessageslot 1duringprogrammingoftheReachUltra
seesection2.3.8fordetails.
1.20USINGTHEI’MOKSMSTEXTALER
T
AnSMStextmessagecanbesenttoaResponderorCarer
toconfirmwhenI’mOKisacknowledgedeachday.
IftheresidentdoesnotacknowledgeI’mOKa“NoActivity”alert
willbesent.
IftheReachUltraisputinto“AwayMode”thiswillalsobesent,
likewisewhentheunitisreturnedtonormalmodea“Home”text
messagewillbesent.

TextalertsmustbeenabledduringprogrammingoftheReachUltra seesection2.6.17fordetails.
Presstheflashinggreen
buttonnowifyou’refeeling
OKtoda
y
(( ))
Yourfriend
hasbeen
activetoday
Yourfriend
isaway
fromtheir
home
‐17‐
1.21USINGTH
E
A
WAYMODE
IfactivitymonitoringorI’mOKmodeisbeingusedandtheresidentisgoing
awayfromhometheymustselect“AwayMode”topreventinactivitycalls
beingsenttothecontrolcentre.
PresstheYELLOWbuttonandtheunitwillannounce…
(())ThefrontlightwillFLASHGREEN
 
TheunitisnowinAwayModeactivitymonitoringandI’mOKmodeisturnedoff.
WhentheresidentreturnshometheymustremembertoturnactivitymonitoringandI’mOKbackon...
PresstheYELLOWbuttonandtheunitwillannounce…
ThefrontlightwillgoSTEADYGREEN

TheunitisnowbackinNormalModeactivitymonitoringandI’mOKmodeisworkingagain.
Away
Home
‐18‐
1.22USINGTHEINTRUDERMOD
E
IfoptionalPIRmovementdetectorsarefittedforactivitymonitoring
theresidentcanusethesedevicesasabasicintruderalarm
whentheygoout.
1.PresstheGREENbuttonandtheunitwillannounce…
2.PresstheTOUCHPENDANTwithin20secondsandtheunitwillannounce…

3.Younowhave30secondstoleavethebuilding.
Note:youcancancelintrudermodeduringthis
periodbypressingtheGREENbutton.
4.Whentheexittimeexpiresthedoublebeepwillstopandintrudermodeisset…
ThefrontlightwillgoSTEADYAMBER
WhenthePIRmovementdetectorisnext
activatedtheentrytimewillstart.
Younowhave30secondstodisablethe
intrudermode.
5.ToDISABLEintrudermodepresstheGREENbuttonfirstfollowedbytheTOUCHPENDANTwithin
20seconds…
then..  ThefrontlightwillgoSTEADYGREEN
 andtheunitwillannounce…


Failuretodisabletheintrudermodewillsendasilentalarmcalltothecontrolcentre.
IntrudermodemustbeenabledduringprogrammingoftheReachUltra.
Thedefault30secondsentry/exittimecanbechanged‐seesection2.6.9fordetails.
Enable
d
BeepBeep
BeepBeep”…..
Intrudermode
…Ready
Intrudermodedisable
d
‐19‐
1.23USINGTHEREMINDERMOD
E
TheReachUltracanbesettoplayaremindermessageatthesametime
everyday,onceaweekoronceamonth.
Upto8differentmessages,maximum8secondsdurationeach,canbe
recordedbyaCarerorrelativeusingthemicrophoneintheunit.
Theremindermessagewillrepeatfor30secondsoritcanbe
silencedbypressingtheGREENbutton.
Whenit’stimearemindermessagewillplay…
(())TheGREENbuttonwillFLASHGREEN
andthereminderwillrepeatfor30seconds.
PresstheFLASHINGGREENbuttononce…

Theremindermessagewillbesilenced
andtheGREENbuttonwillstopflashing.

IftheGREENbuttonisnotpressedthemessagewillstopafter30seconds.
Note:theoptionisavailableduringsetuptoreportaninactivityalarmcalltothecontrolcentreifthe
reminderisnotsilencedduringthe30secondperiod.
Remindermessages mustberecordedandthetimeandintervalyouwantthemtoplaymustbeset
duringprogrammingoftheReachUltra‐seesection2.6.8fordetails.
Don’tforgettotake
yourpillsthismorning
(( ))
‐20‐
1.24USINGTHELOWTEMPERATUREALERTMOD
E
IfanoptionalAmbientTemperatureSensorisfittedtheReachUltracan
besettoplayauserrecordedmessageiftheroomtemperaturefalls
belowtheuppersetpoint.
Iftheroomtemperaturecontinuestofallbelowthelowersetpointan
SMStextmessagewillbesenttoaResponder.
TheReachUltracanbesettomonitortheroomtemperature
during3presettimeperiodseachday.
Iftheroomtemperaturefallsbelowtheuppersetpointamessagewillplay

PresstheGREENbuttononcetosilencethemessage…

IftheGREENbuttonisnotpressedthe
messagewillstopafter60seconds.

Iftheroomtemperaturefallsbelowthelowersetpointatextmessagewillbesent
AnSMStextmessagewillbesenttoa
Responderwhentheroomtemperature
isgettingdangerouslylow.
TheAmbientTemperatureSensormustbelearnedinandhaveitsTriggerActivityWindowssetduring
programmingoftheReachUltraseesection2.6.10(page41)fordetails.
ThespeechmessagemustberecordedatGeneralMessageslot2andTextAlertsmustbeenabledsee
sections2.6.8&2.6.17fordetails.
IMPORTANT:ifyouareusingtheActivityLinkedI’mOKfeatureit’simportantthatLK1insidethe
AmbientTemperatureSensorissetinposition“A”.Failuretosetthislinkwillresultinlowtemperature
alarmsduringtheI’mOKperiodbeingrecognisedasactivity.
TopreventlowtemperaturealertsthroughthenightTriggerActivityWindowsshouldbesetduringthe
dayandeveningonlyi.e.timeperiodswhentheheatingshouldnormallybeon.
Turntheheatingonnow,
yourhouseisgettingcold”
Yourfriends
homeis
atalow
temperature
1/52