Tynetec Reach plus GSM User guide

Brand: Tynetec

Model: Reach plus GSM

Type: User guide

This manual is also suitable for

ZSA670



USER&INSTALLATIONGUIDE

www.tynetec.co.uk

ReachUltra

At‐HomeAlarmUnit

Touch

PersonalPendant

‐2‐

ECTION1–USERGUID



ECTION2 – INSTALLATIO





SectionTopicPage Section Topic Page

 

1.1ImportantInformation3 2.1GSMConfigurationOptions26

1.2UnpackingtheReachUltra4 2.2ProgrammingModeOptions26

1.3FittingtheSIMCard4 2.3KeypadProgrammingMode27

1.4TouchPersonalPendant52.3.1SettingtheUnitIDNumber27

1.5ConnectingtheReachUltra62.3.2SettingtheTelephoneNumber28

1.6ReachUltraandExtensionTelephones72.3.3SettingtheProtocolType28

1.7ReachUltraandBroadband72.3.4SettingtheTime&Date29

1.8SwitchingtheReachUltraon82.3.5ExitKeypadProgrammingMode29

1.9FittingtheGSMBasetotheReachUltra 8 2.4SMSTextProgramming 30

1.10SignalStrengthTestMode9 2.5ControlCentreProgramming30

1.11SwitchingtheReachUltraoff10 2.6ProgrammingParametersList31

1.12MakinganEmergencyCall11 2.6.1LoadDefaults 34

1.13AccidentalCalls12 2.6.2AudioSettings34

1.14AnsweringanincomingTelephoneCall12 2.6.3HardwiredInputs&Output35

1.15UsingthePersonalRecipientMode13 2.6.4IdentitySettings36

1.16UsingtheActivityMonitoringMode14 2.6.5TelephoneNumbers36

1.17UsingtheI’mOKMode15 2.6.6ActivityMonitoring37

1.18UsingtheActivityLinkedI’mOK 16 2.6.7PeriodicTest38

1.19UsingtheI’mOKTimeoutAlert16 2.6.8MessageSetup38

1.20UsingtheI’mOKSMSTextAlert16 2.6.9OptionsSetup39

1.21UsingtheAwayMode172.6.10RadioDeviceSetup40

1.22UsingtheIntruderMode182.6.11ButtonsandLEDSetup42

1.23UsingtheReminderMode192.6.12TimeandDateSetup42

1.24UsingtheLowTemperatureAlertMode202.6.13CheckParameters 43

1.25UsingtheDoorMonitoringMode212.6.14GSMSetup43

1.26UsingtheLoneWorkerMode222.6.15MobileTelephoneNumbers44

1.27UsingtheCarerResponseMode232.6.16I‐CareSetup 45

1.28MainsPowerFailureAlert242.6.17GSMEnhancedI’mOKSetup45

1.29TelephoneLineandNetworkFailureAlert 242.6.18CarerResponseSetup 46

1.30BatteryFailureAlert25 2.7RadioDeviceLearnMode47

1.31On/OffSwitch25 2.8RadioDeviceTestMode48

2.9Specification51

2.10PushbuttonandStatusLightQuickGuide52





‐3‐

1.1IMPORTANTINFORMATION



Theuser’stelephonemustbeconnectedtotheReachUltra TEL socket– adoubleadapteronthe

incominglinemustnotbeused.Iftheuserhasextensiontelephonescareshouldbetakentoensurethat

thesearealsoconnectedviatheReachUltraTELsocket.Failuretoconnecttheuser’stelephonesas

describedabovemaycausedifficultieswithalarmcalls–ifindoubtseekadvice.



Iftheuserhaselectronicequipmentitshouldbeatleast2metresawayfromtheReachUltraunit.

Failuretoprovidethisseparationmayresultinreducedrangeofpersonalpendantsorotherradiodevices.



DonotlocatetheReachUltraunitnearadirectheatsource,e.g.adjacenttoorabovearadiatororother

heatsource,oronawindowsillindirectsunlight.





REN1



AlltelephoneequipmenthasaRingerEquivalenceNumber (REN)whichisusedtocalculatethenumberof

itemsthatcanbeconnectedtoasingletelephoneline.ARENof4isthemaximumallowedonastandard

UKtelephoneline‐theReachUltrahasaRENof1.IftheRENtotalofallequipmentconnectedtoa

telephonelineexceeds4theequipmentmaynotoperatecorrectly.Withdifferenttypesofequipment

thereisnoguaranteeofcorrectoperationeveniftheRENislessthan4.Typically,1or2standard

telephones(REN1)canbeusedwiththeReachUltra.



WheninstallingaReachUltraunitensureallradiotriggerdevicesincludingthosethatmayhavebeen

previouslyinstallede.g.smokedetectors,PIR'setc.areregisteredwiththeReachUltraunit.

OncecompleteatestcallshouldberaisedfromeachtriggerdevicetotheARCtoensureitisreceivedand

thetriggerdeviceiscorrectlyidentified.



Avoidusingharsh,abrasiveorcorrosivecleaningagentsordetergents(e.g.scouringpowders,bleaches,

polishes,etc.)whencleaningtheReachUltraorTouchPendant.



YoucandusttheReachUltraorTouchPendant withasoftclothorsoftbrush.Forparticularlysoiledunits

wipecleanwithadampclothandanon‐abrasivecleaningproduct,polishwithadryduster.

DONOTuseawetclothontheReachUltraunit.



TheReachUltra unitincludesdelicateelectronics–toallowwatertocomeintocontactwithitis

dangerousandmaycausedamage.Iftheunitdoesgetwet;un‐plugitfromthemainssupplyandswitch

offimmediately,thencontactyourServiceProviderbeforeattemptingtore‐useit.



TheReachUltra andTouchPendant bothcontainbatteriesandshouldthereforenotbedisposed ofin

domesticwaste.RefertoTynetec’sTelecareBatteryManagementinformation(DocNo.FM0630)for

detailsonbatterytypes,changingintervalsandsafedisposal.



Notesonoperation…



TheReachUltradefaultstothePSTNlinefornormaloperation,shouldthelinefailformorethan2

minutesitwillautomaticallyswitchtoGSMmode.WhenswitchedtoGSMmodeitwillcheckthePSTN

lineevery10minutes,oncethelineisdetectedagaintheunitwillswitchbacktoPSTNmode.



WhenoperatinginPSTNmodeallGSMfunctionsi.e.SMStextmessagingandtheiCaremonitoring

servicewilloperateasnormal.



WhenoperatinginGSMmodetheuserstelephoneconnectedtotheReachUltracannotbeusedfor

incomingoroutgoingtelephonecalls.



TheReachUltrawillonlyreporta“TelephoneLineFault”whenboththePSTNlineandthemobile

networkhavefailed.



TheReachUltraissueB‐2onwardscanbesettooperateinGSMonlymode,i.e.itwillneverswitchto

PSTNmodeevenifalivelineisconnected.RefertoprogrammingSection2.6.14parameter#154.



IntheeventofaPSTNfailure,theReachUltra willattemptto switchtoGSMcommunicationmode

subjecttonetworkcoverageandavailability.Supplyandprovisionofmobileconnectivityisthe

responsibilityoftheserviceprovider.



‐4‐

1.2UNPACKINGTHEREACHULTRA



ThepackagecontainstheReachUltraat‐homealarmunit,aGSMbase,aGSMantenna,apowerlead,

aTouchpendantandawearingkit.TheGSMbasemustbeplugged‐inandfixedtotheReachUltraunit

withthesinglescrewprovided.



    







ReachUltraAt‐HomeAlarmGSMAntenna

GSMBase  



    



 

TouchPendantFixingScrew



PowerLead&UKAdapter    PendantWearingKit





1.3FITT

NGTHE

IMCARD

A2GminiSIMcardisnormallysuppliedandfittedintheGSMBasebyTynetec–ifyouneedtofityour

ownSIMcardfollowthestepsillustratedbelow;







IfyouintendusingTynetec’siCarelifestylemonitoringservicethentheSIMcardmustbeprovidedby

TynetecasitusesaSecurePrivateNetworktocarrythedata.





SlidetheSIMcarrierdoortothe

rightandhingeopen…

InserttheSIMcardintothecarrier

doorasshownbelow…

Closethecarrierdoorandslideto

theleftuntilitclicks‐shut…

NotchedCorner

onSIMCard

Click

Shut

OpenDoor

‐5‐

1.4TOUCHPERSONALPENDAN

TheTouchpendantsuppliedinthecartonispre‐learnedintotheReachUltra,anyadditionalpendants

orotherradiodevicesshouldbelearnedandtestedasdescribedinsections2.7and2.8.



TheTouchpendantcanbeusedtomakeanemergencycallfromanywhereinoraroundthehome.



TheTouchpendantiswaterproofbutitshouldnotbefullysubmergedforprolongedperiods.



TheTouchpendantisalifesavingdevice;remembertoadvisetheusertowearitatalltimesandtokeep

itbytheirbedatnight.



TheTouchpendantissuppliedwithakitofpartssoitcanbewornaroundtheneck,clippedontoabelt

orpocket,oronthewristlikeawatch.



Firstfitthechosenwearingoptiontotheblack

rubberbootthenpushtheTouchpendant

insidethebootwiththesilverbuttonaccessible. 



SnaptheNeckCordapartatthesafety‐breakdevice

andfeedthroughthe2holesintherubberboot

thenclickthesafety‐breaktogetheragain.

Theneckcordmustneverbeshortenedor

knottedwithoutthesafety‐breakdeviceinplace.



PushtheBeltClipthroughthe2slotsintherubber

boot–ensurethe2arrowsontheclipandboot

alignforcorrectfit.Thesuctioncupcanbeusedwith

theclipoptiontosticktheTouchpendanttoatiledwallwheninthebathorshower.



PushtheWristStrapthroughthe2slotsintherubberbootandadjustthestraptofit.



Additionalpendantsandrubberbootsareavailableseparatelyifmorethanoneisrequired.

Replacementwearingkitsarealsoavailableasspares.



MakinganEmergencyCall…



SimplypresstheTouchpendantbuttononce.



ThebuttonwillFLASHRED(())forseveralsecondsto

confirmacallisbeingmade.



TheReachUltrawillannounce“Pendantalarm–Pleasewait,diallingforassistance”



TheTouchpendantbatteryshouldlastforabout3‐5yearsdependingonuse.



Thebatteryconditionischeckedeveryday,ifthevoltagefallsandstaysbelowapresetlevelfor7

consecutivedaysa“lowbattery”callwillautomaticallybesenttotheControlCentre.



PendantsmustbereturnedtoTynetecforbatteryreplacement.



‐6‐

Manufactured i n the UK by

REN 1.0

Receiver Fr equency 169.48125MHz

Compli es with:

ECC/DEC/ (05)02

ETSI EN 300 220-2 Class 1

No user servi ceable parts inside case.

tynetec

1.5CONNECTINGTHEREACHULTRA

TheReachUltrashouldonlybeinstalledandprogrammedbytrainedpersonnel.Connecttheuser’s

telephone,telephoneline,GSMBase,GSMantennaandpowerleadasshownbelow;



TheReachUltrawillusuallybetablemountedwithin2.9mofamainssupplyandthemastertelephone

socket.Ifamainsextensioncableisusedcareshouldbetakentoensurethatnoonecantripoverthe

lead.TheGSMAntennahasa3mleadandideallythisshouldbepositionedonawindowsill.



ConnectionProcedure...



1.UnplugtheuserstelephonefromthemastersocketandplugitintotheReachUltraTELsocket.

IftheuserhasaDECTcordlesstelephone,extensiontelephonesocketsinotherroomsorBroadbandsee

sections1.1,1.6and1.7formoreinformation.



2.ConnecttheGSMBaseleadwiththegreentotheReachUltraC/Osocket.



3.ConnecttheGSMBaseleadwiththeredtotheReachUltraDATAsocket.



4.ConnecttheGSMBaseTelecomleadtothemastersocket.



5.ConnectthePowerLeadwiththebluetotheReachUltraSUPPLYsocket.



6.ScrewtheGSMAntennaintothebrasssocketonthesideoftheGSMBase.



7.TheflexibleaerialwireoutthesideoftheReachUltrareceivessignalsfromradiodevicesandmust

notbecut‐downinlengthorcoiled‐up.



DonotfixtheGSMBasetotheReachUltrauntilithasbeenpowered‐upandaNetworkconnectionis

established–seesections1.8and1.9.



REACHULTRA

AT‐HOMEALARM

GSMBASE

GSM

ANTENNA

MAINS SUPPLY

 C/O TEL DATA SUPPLY

IMPORTANT

Theaerialwiremustnot

becut‐downorcoiled‐u

MASTER

BTSOCKET

USER’STELEPHONE

POWER

LEAD

‐7‐

TEL

MAIN TELEPHONEEXTENSION TELEPHONE

TELEPHONE

SOCKET

MASTER

SECONDARY

SOCKET

DOUBLE

ADAPTER

WITH

TELEPHONE

SOCKET

SECONDARY

AT- H OME ALARM UNIT

REACH ULTRA

INCOMING

TELEPHONE

LINE

TELEPHONE

SOCKET

MASTER

FILTER

MODULE

BROADBAND

USERS TELEPHONE

COMPUTER

AT- HOME ALARM U NI T

REACH ULTRA

TEL

REACHULTRA

NDEXTENSIONTELEPHONE



ItisveryimportantthatalltelephonesinthehomeareconnectedtotheReachUltraTELsocket.

ThismethodofconnectionensuresthatanalarmcallontheReachUltrawillalwaysdisconnectany

otherequipmentthatmightcauseconnectiondifficulties.



REACHULTRA

NDBROADBAND



BroadbandServiceProviderswillsupplyafiltermoduletoplugintothetelephonelinetoallow

connectionofacomputerandanormaltelephone.Onlyonefiltermoduleisrequiredtoconnectthe

computer,telephoneandReachUltrawhenconfiguredasshownbelow;



TheReachUltraandthecomputerareconnectedtotheBroadbandfiltermodule.

TheuserstelephoneispluggedintotheReachUltraTELsocket.

Ifextensiontelephonesarefittedtheyshouldbeconnectedasshowninsection1.6above.



IfyouexperienceconnectiondifficultiesornoiseontheReachUltra audiothenapoorqualityfiltermay

bethecause.ApprovedfiltermodulesareavailablefromTynetec–orderP/No.W00409.



‐8‐

1.8

WITCHINGTHEREACHULTRAON



Connectthepowerleadtoamainssocketandswitchon;thefrontlightwillflashRED/AMBER/GREEN

untiltheunithasattachedtotheNetwork…

   







PresstheON/OFFbuttoninsidetheGSMBase



BoththeREDandAMBERlightswillflashto

indicatepowerison.



TheAMBERlightshouldflashquicklywhenit

istryingtoconnecttotheNetwork.



Oninitialpower‐upitcantakeupto2minutes

toconnecttotheNetwork…



WhenthefrontlightgoesSTEADYGREEN

theReachUltraisattachedtotheNetwork.



ThestatuslightinsidetheGSMBasewillbe

SLOWFLASHINGAMBER



IftheGSMBasefailstoconnectcheckthefollowing;

STEADYAMBER:NoSIMcardand/ornoGSMAntenna–checkbotharefittedcorrectly.

QUICKFLASHINGAMBER:TheGSMBaseistryingtofindaNetwork–trymovingtheGSMAntennanearerawindow.

STEADYRED:TheGSMBaseislocked‐out–holdtheON/OFFbuttonuntilbothred&amberlightsflash,leaveforafew

secondsthenpressthebuttonagaintopower‐uptheGSMBase.

1.9FITTINGTHEGSMBASETOTHEREACHULTRA



OnceaNetworkconnectionisestablishedcarefullyroutethe3leadsthroughtheGSMBaseandfixto

theReachUItraunitwiththesinglescrewprovided.



(())(())(())

RED(LOCK‐OUT)

AMBER(STATUS)



PulltheleadsdownwardsandlocatetheGSM

BaseonthebackoftheReachUltraunit…

UsingasmallPoziscrewdriverfixtheGSM

Basewiththesinglescrewprovided…

SearchingforaNetwork…

‐9‐

1.10

L

TRENGTHTESTMOD

TochecktheNetworksignalstrengthfollowtheprocedurebelow;



1.PressandHOLDtheGREENandYELLOWbuttonsTOGETHER…





(())WhenthefrontlightFLASHESFASTGREEN

releasethebuttonsandtheunitwillannounce…



2.PresstheYELLOWbuttonandtheunitwillannounce…



(())ThefrontlightwillFLASHGREEN



 



Thesignalstrengthwillbeannouncedasanumberbetween0and31.

MovetheAntennatoachievethebestsignalstrength.

Note:onlychangestothesignalstrengthwillbeannounced.



SIGNALSTRENGTH SIGNALQUALITY

0to6VeryPoor

7to11Poor

12to16OK

17to24Good

25to31Excellent



3.PresstheGREENbuttontoexitthesignalstrengthtestmode…



ThefrontlightwillgoSTEADYGREEN

andtheunitisbackinnormaloperatingmode.



Thesignalstrength testmodewillexitautomaticallyafter3minutes.



“RadioDeviceTest”

“

ignal

trength”

‐10‐

1.11

WITCHINGTHEREACHULTRA OFF

TheReachUltrausesverylittlepowerandshouldalwaysbeleftswitchedON–ifitisnecessaryto

switchtheunitOFFfollowtheprocedurebelow;



1.Turnthemainssupplyoffandwaitfortheunittoannounce…



2.PressandHOLDtheGREENbuttonuntiltheunit“beeps”once…



3.RELEASEtheGREENbuttonandtheunitwillannounce…





4.TheReachUltraisnowswitchedoff.



5.TheGSMBasehasaninternalbatterywhichshouldalsobeturnedoff…



Removethestandand

presstheON/OFFbutton

insidetheGSMBase



6.TheGSMBaseisnowswitchedoff.



“Pleasecheckyour

mainssupply”



“Poweringdown”



“Beep”



TheREDandAMBERlightswillflash

oncetoindicatepowerisoff

‐11‐

1.12MAKINGANEMERGENCYCALL

Anemergencycallcanbemadeatanytimeofthedayornight.



1.PresstheRED(())buttonontheReachUltraorpresstheTouchpendant...



Thependantbuttonwill

ORFLASHRED(())fora

fewsecondsafterthe

buttonispressed.





2.TheReachUltrawillstarttomakeanemergencycall…



ThefrontlightwillgoSTEADYREDandthe

unitwillannounce…



Thismessagewillrepeatforafewseconds

beforetheunitstartstodial.



3.Thecallwillbeansweredbythecontrolcentreandanoperatorwillspeak…





4.Atwowayconversationcanbeheldwiththeresident.



5.TheoperatorwillcancelthecallandthefrontlightwillreturntoSTEADYGREEN.



Iftheoperatorcannothearthecallertheywillstillknowwherethecalliscomingfrom.



TheTouchpendantdoesNOTpickupvoice,themicrophoneisintheReach Ultraandisverysensitive

butitwillnotworkifthecallerisoutsidetheirhome.



TheControlCentre(orPersonalRecipient)canincreasethevolumeifthecallerhasdifficultyhearing.



“Alarmtype”

“Pleasewait,diallingforassistance”

”You’rethroughtoCareLine,

howcanIhelpyou

”

‐12‐

1.13

CCIDENTALCALL



IfanemergencycallismadebyaccidentitcanbecancelledbypressingtheGREENbuttononce.

Theunitwillannounce“Alarmcancelled”andthefrontlightwillreturntoSTEADYGREEN.







PleasenoteoncetheReachUltrastartstodialthecallcannotbecancelled.



Advisetheusernottoworryiftheydon’tmanagetocancelanaccidentalcall–whenthecontrolcentre

answerstheyjustneedtosaythecallwasmadeaccidently.



Thestaffwillbepleasedthattheyhavetalkedandtheywillcancelthecallinthenormalway.



1.14

NSWERINGANINCOMINGTELEPHONECALL

TheReachUltracanalsobeusedtoansweranormalincomingtelephonecall…



(())ThefrontlightwillFLASHREDanda

telephoneringtonewillsound…





 RING‐RING







Toansweratelephonecall…



PresstheTouchpendant.



Youcannowhaveahands‐freeconversationwiththecaller.



Toendatelephonecall…



SimplypresstheTouchpendantonceagain.







Alternatively… iftheuserfailstoendthecallwiththeTouchpendant,theReachUltrawill

detectwhenthecallerhashung‐upandendthecallautomatically.



IncomingtelephonecallscannotbeansweredwhentheReachUltra isswitchedtoGSMoperatingmode.



“Alarmcancelled”

‐13‐

1.15USINGTHEPERSONALRECIPIEN

MODE



TheReachUltracanbesettodialupto4differentpersonalrecipients(e.g.relativesorfriends).



Thepersonalrecipienttelephonenumbers(PR1‐PR4)mustbeprogrammed–seesection2.6.5



Apersonalrecipientmessagemustberecorded–seesection2.6.8



Toanswerapersonalrecipientcall…



Whenamobilephoneringsthedisplaywill

normallyshowthenameandnumberofthecaller

(provideditisstoredinthephonebookmemory).



Pick‐uptoanswerinthenormalwaythen…



Pressthestarkeyonce.





Youwillhearamessageinthetelephoneearpiece

whichidentifiesthecaller.



Themessageincludesthealarmtype,location,

unitIDandtherecordedPRmessage.



Whenthemessageisfinishedpressthestarkey.



Youcannowhaveaconversationwiththecaller.





 Speaktothecaller,stopspeakingtolisten.



Ifthere’stoomuchnoiseforthevoiceswitchingtowork;

Pressthe7keytoSPEAK

Pressthe9keytoLISTEN

Pressthe4keytoreverttoVOICESWITCHEDmode



Ifthevolumeneedsadjusting;

Pressthe1keytoINCREASEVOLUME

Pressthe2keytoREDUCEVOLUME



Pressthe6keytorepeattheALARMMESSAGE





Toendapersonalrecipientcall…



Pressthe#keyandhang‐upthecallinthenormalway.



Ifthecalliscut‐offwithoutpressing#theReachUltra

willre‐dial.









Personalrecipienttelephonenumberscanbelandlines and/ormobiles.

BothcontrolcentreandpersonalrecipientnumberscanbeprogrammedintotheReachUltra.

Thesequenceinwhichthenumbersaredialledcanalsobeset‐seesection2.6.5fordetails.





RING

“PullcordAlarm,

Bathroom,

UnitID12345678,

GrandmaPeterson”

Grandma

Peterson

019121447

35

‐14‐

1.1

USINGTHE

CTIVITYMONITORINGMODE

OptionalPIRmovementdetectorscanbeinstalledinthehome

tomonitoriftheresidentis“upandabout”eachday.



Ifnomovementisdetectedbytheendofanactivitymonitoring

periodaninactivityalarmcallwillbesenttothecontrolcentre.



IftheresidentisgoingawayfromhometheReachUltrashould

beputinto“AwayMode”topreventinactivitycallsbeingsentto

thecontrolcentre.Seesection1.21forhowtousetheAwayMode.



Ifnomovementisdetectedtheunitwillannounce…



(())TheGREENbuttonwillFLASHGREEN

andthemessagewillrepeatfor60seconds.



PresstheFLASHINGGREENbuttononcewithin60seconds…





Theinactivityalarmmessagewillbesilenced

andtheGREENbuttonwillstopflashing.



FailuretopresstheFLASHINGGREENbuttonduringthe60secondperiodwillsendaninactivity

alarmcalltothecontrolcentre.



Activitymonitoring mustbeenabledduringprogrammingoftheReachUltra.Upto3timeperiodscan

besettorepeateachday,theminimumnumberPIRactivationsperperiodandtheinactivityalertisalso

programmable‐seesection2.6.6fordetails.



“Inactivityalarm”

(( ))

‐15‐

1.1

USINGTHE

’MO

MOD

TheReachUltracanbesettoflashitsGREENbuttonandsoundabeep

forapresettimeperiodeachday.



Iftheresidentis“upandabout”andfeeling“OK”theycanpress

theGREENbuttontostopthealert.



IftheGREENbuttonhasnotbeenpressedbeforetheendofthe

I’mOKperiodaninactivitycallwillbesenttothecontrolcentre.



IftheresidentisgoingawayfromhometheReachUltrashouldbeput

into“AwayMode”topreventinactivitycallsbeingsenttothecontrolcentre.

Seesection1.21forhowtousetheAwayMode.



DuringtheI’mOKperiod…



(())TheGREENbuttonwillFLASHGREEN

oncepersecond.







Duringthelast30minutesoftheI’mOKperiod…



Asingle“Beep”willsoundonceevery5minutes

thenonceaminuteforthelast5minutes.



PresstheFLASHINGGREENbuttonanytimeduringtheI’mOKperiod…





TheGREENbuttonwillstopflashingandthe

beepwillbesilenced.





FailuretopresstheGREENbuttonduringtheI’mOKperiodwillsendaninactivityalarmcalltothe

controlcentre.



Note:thealarmwillbesentafterarandomdelayupto1houraftertheendoftheI’mOKperiod.



I’mOKmodemustbeenabledandthestart/stoptimes mustbesetduringprogrammingoftheReach

Ultra.Theflashinglightand/oraudiblebeepcanbedisabled‐seesection2.6.6fordetails.



(( ))

“…Beep”

(( ))

‐16‐

1.18USINGTHE

CTIVITYLINKEDI’MOK

Telecaresensorssuchasmainsusagemonitors,doorcontactsor

PIRmovementdetectorscanbeusedtomonitordailyactivity

andautomaticallyregistertheresidentasbeingOK.



Forexample;ifakettlefittedwithamainsusagemonitorisboiled

duringtheI’mOKperiodthiswillstopthelocalalertandtheresident

willberegisteredasbeing“OK”.



ActivitylinkedI’mOKmustbeenabledduringprogrammingoftheReachUltra–seesection2.6.6 for

details.CareshouldbetakenwhenusingthisoptionastheactivationofanyTelecaresensorduringthe

I’mOKperiodwillberecognisedasactivityandwillthereforeregisterthepersonasbeingOK.



1.19USINGTHEI’MOKTIMEOU

LER

TheReachUltracanbesettoplayauserrecordedspeechmessageattheendoftheI’mOKperiodif

thegreenbuttonhasnotbeenpressed(orifnoactivityhasbeendetected).



AttheendoftheI’mOKperiod…



Themessagewillrepeatfor30seconds.





IftheGREENbuttonisstillnotpressedaninactivityalarmcallwillbewillbesentafterarandom

delayupto1houraftertheendoftheI’mOKperiod.



ThespeechmessagemustberecordedatGeneralMessageslot 1duringprogrammingoftheReachUltra

–seesection2.3.8fordetails.



1.20USINGTHEI’MOKSMSTEXTALER

AnSMStextmessagecanbesenttoaResponderorCarer

toconfirmwhenI’mOKisacknowledgedeachday.



IftheresidentdoesnotacknowledgeI’mOKa“NoActivity”alert

willbesent.



IftheReachUltraisputinto“AwayMode”thiswillalsobesent,

likewisewhentheunitisreturnedtonormalmodea“Home”text

messagewillbesent.





TextalertsmustbeenabledduringprogrammingoftheReachUltra –seesection2.6.17fordetails.



“Presstheflashinggreen

buttonnowifyou’refeeling

OKtoda

”

(( ))



Yourfriend

hasbeen

activetoday



Yourfriend

isaway

fromtheir

home

‐17‐

1.21USINGTH



WAYMODE



IfactivitymonitoringorI’mOKmodeisbeingusedandtheresidentisgoing

awayfromhometheymustselect“AwayMode”topreventin‐activitycalls

beingsenttothecontrolcentre.



PresstheYELLOWbuttonandtheunitwillannounce…



(())ThefrontlightwillFLASHGREEN



 



TheunitisnowinAwayMode–activitymonitoringandI’mOKmodeisturnedoff.



WhentheresidentreturnshometheymustremembertoturnactivitymonitoringandI’mOKbackon...



PresstheYELLOWbuttonandtheunitwillannounce…



ThefrontlightwillgoSTEADYGREEN







TheunitisnowbackinNormalMode–activitymonitoringandI’mOKmodeisworkingagain.



“Away”

“Home”

‐18‐

1.22USINGTHEINTRUDERMOD

IfoptionalPIRmovementdetectorsarefittedforactivitymonitoring

theresidentcanusethesedevicesasabasicintruderalarm

whentheygoout.



1.PresstheGREENbuttonandtheunitwillannounce…



2.PresstheTOUCHPENDANTwithin20secondsandtheunitwillannounce…





3.Younowhave30secondstoleavethebuilding.

Note:youcancancelintrudermodeduringthis

periodbypressingtheGREENbutton.



4.Whentheexittimeexpiresthedouble‐beepwillstopandintrudermodeisset…



ThefrontlightwillgoSTEADYAMBER



WhenthePIRmovementdetectorisnext

activatedtheentrytimewillstart.



Younowhave30secondstodisablethe

intrudermode.



5.ToDISABLEintrudermodepresstheGREENbuttonfirstfollowedbytheTOUCHPENDANTwithin

20seconds…



then..  ThefrontlightwillgoSTEADYGREEN

 andtheunitwillannounce…







Failuretodisabletheintrudermodewillsendasilentalarmcalltothecontrolcentre.



IntrudermodemustbeenabledduringprogrammingoftheReachUltra.

Thedefault30secondsentry/exittimecanbechanged‐seesection2.6.9fordetails.



“Enable

”‐“Beep‐Beep”

“Beep‐Beep”…..

“Intrudermode

…Ready”

“Intrudermodedisable

”

‐19‐

1.23USINGTHEREMINDERMOD



TheReachUltracanbesettoplayaremindermessageatthesametime

everyday,onceaweekoronceamonth.



Upto8differentmessages,maximum8secondsdurationeach,canbe

recordedbyaCarerorrelativeusingthemicrophoneintheunit.



Theremindermessagewillrepeatfor30secondsoritcanbe

silencedbypressingtheGREENbutton.



Whenit’stimearemindermessagewillplay…



(())TheGREENbuttonwillFLASHGREEN

andthereminderwillrepeatfor30seconds.



PresstheFLASHINGGREENbuttononce…





Theremindermessagewillbesilenced

andtheGREENbuttonwillstopflashing.





IftheGREENbuttonisnotpressedthemessagewillstopafter30seconds.



Note:theoptionisavailableduringsetuptoreportaninactivityalarmcalltothecontrolcentreifthe

reminderisnotsilencedduringthe30secondperiod.



Remindermessages mustberecordedandthetimeandintervalyouwantthemtoplaymustbeset

duringprogrammingoftheReachUltra‐seesection2.6.8fordetails.



“Don’tforgettotake

yourpillsthismorning”

(( ))

‐20‐

1.24USINGTHELOWTEMPERATUREALERTMOD



IfanoptionalAmbientTemperatureSensorisfittedtheReachUltracan

besettoplayauserrecordedmessageiftheroomtemperaturefalls

belowtheuppersetpoint.



Iftheroomtemperaturecontinuestofallbelowthelowersetpointan

SMStextmessagewillbesenttoaResponder.



TheReachUltracanbesettomonitortheroomtemperature

during3pre‐settimeperiodseachday.



Iftheroomtemperaturefallsbelowtheuppersetpointamessagewillplay…







PresstheGREENbuttononcetosilencethemessage…





IftheGREENbuttonisnotpressedthe

messagewillstopafter60seconds.





Iftheroomtemperaturefallsbelowthelowersetpointatextmessagewillbesent…



AnSMStextmessagewillbesenttoa

Responderwhentheroomtemperature

isgettingdangerouslylow.



TheAmbientTemperatureSensormustbelearned‐inandhaveitsTriggerActivityWindowssetduring

programmingoftheReachUltra–seesection2.6.10(page41)fordetails.



ThespeechmessagemustberecordedatGeneralMessageslot2andTextAlertsmustbeenabled–see

sections2.6.8&2.6.17fordetails.



IMPORTANT:ifyouareusingtheActivityLinkedI’mOKfeatureit’simportantthatLK1insidethe

AmbientTemperatureSensorissetinposition“A”.Failuretosetthislinkwillresultinlowtemperature

alarmsduringtheI’mOKperiodbeingrecognisedasactivity.



TopreventlowtemperaturealertsthroughthenightTriggerActivityWindowsshouldbesetduringthe

dayandeveningonlyi.e.timeperiodswhentheheatingshouldnormallybeon.



“Turntheheatingonnow,

yourhouseisgettingcold”



Yourfriends

homeis

atalow

temperature

Page is loading ...

Tynetec Reach plus GSM User guide

Brand: Tynetec

Model: Reach plus GSM

Type: User guide

This manual is also suitable for

ZSA670

Download PDF

report

Tynetec Reach plus GSM User guide

This manual is also suitable for

Tynetec Reach plus GSM User guide

Related papers

Other documents