169MHz Telecare Devices
Bogus Caller Button (Code 18)
___________________________________________________________________________________________________________
• Compatible with Reach at-home alarms from December 2016 onwards
• Red call reassurance light
• Screw and suction cup fixing options supplied
• Low battery warning
• Dimensions: 50mm x 33mm x 22mm (HxWxD) inc. bracket
• Weight: 20 grams
• Product Code: ZXT489
Compatibility
The bogus caller switch can only be used with Reach at-home alarm units manufactured since December 2016 onwards.
These units will be marked on the rear battery cover label with the following build levels or greater; Reach: D2, Reach Plus: D2,
Reach Plus GSM: C3 and Reach Ultra: B3.
What is the Bogus Caller Button used for?
The bogus caller button will initiate a “silent dial” alarm call on a Reach at-home alarm unit with speech in the listen mode only.
The button can be pressed by the resident if they feel threatened or uneasy with a visitor - the control centre can listen-in to
assess the situation before taking appropriate action.
Where should the Bogus Caller Button be fitted?
The bogus caller button should be fixed on the door frame alongside the front door where it will be seen as a deterrent to visitors
that an alarm system is installed.
Typical Tools Required
Make sure the correct size Pozi screwdriver is used for the screw provided.
If the suction cup is being used on a UPVC door frame then no tools are required.
Installation
The bogus caller button is fixed with a single screw or the suction
cup through the fixing hole “A” in the rear bracket.
Screw Fixing Option – tighten the screw into the door frame until
the head is about 2mm from being fully flush.
Push the bogus caller button over the screw head and pull downwards
to lock the screw head into the slot. If the button is not a tight fit
remove and tighten the screw half a turn then retry.
Suction Cup Fixing Option – push the suction cup into hole “A” on the bogus caller button bracket and pull upwards into the slot.
Ensure the UPVC door frame surface is clean and dry, press the suction cup firmly and check it is stuck securely.
Making an Alarm Call
Simply press the SILVER button ONCE
The button will FLASH RED for about 8 seconds
Take no further action
Your call will be dealt with soon.
Registering a Bogus Caller Button
See the following page for how to register a bogus caller button onto a Reach at-home alarm unit.
The range of all radio devices can be affected by the working environment - always take care during installation and
perform several test calls from all extremes of the building.
Battery Life
The bogus caller button battery is checked once a day, if the voltage falls and stays below a preset level for 7 consecutive days a
low battery alert is automatically transmitted. Once a low battery call is received the bogus caller button should be replaced
within 7 days. Bogus caller buttons must be returned to Tynetec/Aidcall for battery replacement.
Detailed information on battery management for all Tynetec/Aidcall products is available - request Doc No. FM0630.
Declaration of Conformity