Diebold Nixdorf CINEO C6030 Operating instructions

Operating Manual

CINEO C6030

Self-Service

Systems

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CINEO C6030 - Operating Manual 01750192988 B

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May Edition 2012

CINEO C6030

Operating Manual

CINEO C6030 - Operating Manual 01750192988 B

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01750192988 B CINEO C6030 - Operating Manual I

Contents

Introduction ............................................................................................... 1

Symbols used in this manual ...................................................................... 1

Important safety precautions ...................................................................... 1

General power interruption ......................................................................... 4

CINEO C6030 Frontload ....................................................................... 5

CINEO C6030 Rearload ........................................................................ 6

Device Overview ....................................................................................... 7

Device types ............................................................................................... 7

Components ............................................................................................... 8

Control element CINEO C6030 Frontload .................................................. 9

Overall view ........................................................................................... 9

Front door open ................................................................................... 10

CINEO C6030 Frontload open ............................................................ 11

Safe unit pulled out .............................................................................. 12

Control element CINEO C6030 Rearload ................................................ 13

Overall view ......................................................................................... 13

Front door open ................................................................................... 14

Power supply ....................................................................................... 15

CINEO C6030 Rearload open ............................................................. 16

Safe unit pulled out .............................................................................. 17

Vents ......................................................................................................... 18

CINEO C6030 Frontload ..................................................................... 18

CINEO C6030 Rearload ...................................................................... 19

Basic Operation ...................................................................................... 21

Calling the product-specific software ........................................................ 21

Switching the on/off .................................................................................. 22

Switching the CINEO C6030 to the service mode ................................... 23

Arming/Disarming the robbery alarm system ........................................... 24

Arming the robbery alarm system (active) .......................................... 24

Disarming the robbery alarm system (inactive) ................................... 25

Opening/closing the front door ................................................................. 26

Opening/closing the front door without deposit compartments ........... 26

Opening/closing the front door with deposit compartments ................ 28

Opening/closing the safe .......................................................................... 31

Contents

II CINEO C6030 - Operating Manual 01750192988 B

CINEO C6030 Frontload...................................................................... 31

CINEO C6030 Rearload ...................................................................... 32

Lifting up/pushing down the customer panel ............................................ 33

CINEO C6030 Frontload...................................................................... 33

CINEO C6030 Rearload ...................................................................... 33

Pulling out/pushing in the head unit .......................................................... 34

CINEO C6030 Frontload...................................................................... 34

CINEO C6030 Rearload ...................................................................... 36

Pulling out/pushing in the safe unit ........................................................... 38

CINEO C6030 Frontload...................................................................... 38

CINEO C6030 Rearload ...................................................................... 40

Removing/inserting cassette CAT 2 ......................................................... 42

CINEO C6030 Frontload...................................................................... 42

CINEO C6030 Rearload ...................................................................... 44

Keys and indicators ................................................................................... 46

CINEO deposit compartments .................................................................. 47

Function elements ............................................................................... 47

Empty the deposit compartments ........................................................ 48

Technical data ..................................................................................... 49

RM3 BO .................................................................................................... 51

Overall view .............................................................................................. 51

Basic properties ........................................................................................ 53

Head unit ................................................................................................... 54

Overall view ......................................................................................... 54

Head unit opened ................................................................................ 55

Safe unit .................................................................................................... 56

Overall view ......................................................................................... 56

Separator transport open ..................................................................... 57

Important safety precautions .................................................................... 58

CINEO cassettes ...................................................................................... 59

Overview .............................................................................................. 59

CINEO cassettes concept ................................................................... 60

Manipulation monitoring ....................................................................... 61

Status messages of the LED ............................................................... 61

Standard cassette Basic/Midrange ...................................................... 62

Standard cassette Basic/Midrange opened ................................... 63

Compact cassette Basic/Midrange ...................................................... 64

Compact cassette Basic/Midrange opened .................................... 65

Standard cassette High End ................................................................ 66

Contents

01750192988 B CINEO C6030 - Operating Manual III

Standard cassette High End opened ............................................. 67

Compact cassette High End ................................................................ 68

Compact cassette High End opened ............................................. 69

CAT 2 cassette .................................................................................... 70

Reject cassette, large ..................................................................... 72

Stationary reel storage ........................................................................ 74

Banknote toning technique .................................................................. 75

Modes of the banknote toning technique - High End CINEO

cassette .......................................................................................... 76

OFF Mode (OFF/In Branch*, factory defaults) .......................... 77

OFF mode ................................................................................. 78

Transport mode ......................................................................... 79

Open shutter mode ................................................................... 80

Open safe mode ........................................................................ 81

Safe mode ................................................................................. 82

Trustee mode ............................................................................ 83

Inking mode ............................................................................... 84

Service note .............................................................................. 85

LED display – Power supply ................................................................ 86

Handling the CINEO cassettes ................................................................. 87

Safety instructions ............................................................................... 87

CAT 2 cassette .................................................................................... 88

Removing the CAT 2 cassette ....................................................... 88

Inserting the CAT 2 cassette .......................................................... 89

Emptying the CAT 2 cassette ......................................................... 89

Removing/inserting the large reject cassette ...................................... 90

Emptying the reject cassette (large) ............................................... 91

Removing the CINEO cassette from the safe unit .............................. 92

Installing the CINEO cassette in the safe unit ..................................... 92

Inserting the high end cassette in the docking station ........................ 93

Removing the cassette from the docking station ................................ 94

Opening the cassette .......................................................................... 95

Closing the cassette ............................................................................ 95

Removing/refilling banknotes .............................................................. 97

Refill notes ........................................................................................... 99

Preparing banknotes ...................................................................... 99

Description of note transport paths ........................................................ 106

Banknote paths in head unit .............................................................. 106

Banknote paths in safe ...................................................................... 107

Handling/clearing banknote jams ........................................................... 108

Contents

IV CINEO C6030 - Operating Manual 01750192988 B

Safety precaution ............................................................................... 108

RM3 BO head unit ............................................................................. 109

Opening/closing the banknote path of the reel storage unit ......... 109

Raising/closing the intermediate transport units on the

transport module short path .......................................................... 111

Pulling out/pushing in the cash input/output module .................... 114

Raising/closing the cash input/output module .............................. 115

Opening/closing the intermediate transport unit above on the

cash input/output tray ................................................................... 117

Opening/closing the intermediate transport unit below on the

input/output tray ............................................................................ 119

Raising the transport module short path ...................................... 121

Pulling out/pushing in the reel storage unit .................................. 122

Removing/inserting cassette CAT 2 ............................................. 124

Raising/closing the main module .................................................. 125

Opening/closing the Escrow transport module ............................. 127

Opening/closing the alignment station top part ............................ 130

Opening/closing the banknote validator ....................................... 132

Safe unit RM3 BO .............................................................................. 134

Lifting up/pushing down the distributor module ............................ 134

Transport module E reel/cass. Pulling out/pushing ...................... 135

Removing/inserting the rear reel storage box .............................. 137

Removing/inserting the front reel storage box.............................. 141

Removing/inserting the upper reel storage unit ........................... 144

Removing/inserting the lower reel storage unit ............................ 145

Opening/closing banknote paths in the distributor module .......... 146

Opening/closing transport module E reel/cass. ............................ 150

Opening/closing transport module D reel ..................................... 152

Opening/closing VS modules ....................................................... 154

Settings ................................................................................................... 156

Fundamentals .................................................................................... 156

Setting the cash input module to the needed banknote size ............. 157

Setting the CINEO cassettes to the needed banknote size .............. 159

Setting the banknote width in the CINEO cassettes .......................... 161

Setting the banknote height in the CINEO cassettes ........................ 164

Cleaning and maintenance ..................................................................... 168

Cleaning the scanner in the banknote validator ................................ 168

Approved cleaning agents ................................................................. 169

Technical data ......................................................................................... 170

Standard cassette Basic/Midrange .................................................... 170

Contents

01750192988 B CINEO C6030 - Operating Manual V

Compact cassette Basic/Midrange .................................................... 170

Standard cassette High End .............................................................. 171

Compact cassette High End .............................................................. 171

CAT 2 cassette .................................................................................. 172

Reject cassette, large ................................................................... 172

Stationary reel storage ...................................................................... 173

Malfunctions .......................................................................................... 175

General information ................................................................................ 175

Malfunctions of the safe .......................................................................... 175

Cleaning, Service and Maintenance ................................................... 177

Cleaning the housing .............................................................................. 177

Cleaning the keyboards/keypads ........................................................... 178

Appendix ............................................................................................... 179

Technical data ........................................................................................ 179

Electrical characteristics of the supply network ................................ 179

Device conditions .............................................................................. 180

Installation specifications ................................................................... 181

Environmental conditions .................................................................. 182

Climatic environmental conditions in acc. with EN 60721 ........... 182

Mechanical environmental conditions in acc. with EN 60721 ...... 182

Noise emission in acc. with EN 27779 ......................................... 182

Consumables .......................................................................................... 183

Orders ................................................................................................ 183

Loading aid ........................................................................................ 183

Compliance with standards and certifications ........................................ 184

Standards met ................................................................................... 184

Conformity ......................................................................................... 184

Notes concerning radio interference suppression and electrical

safety ................................................................................................. 185

Certification for data transmission ..................................................... 185

FCC rules and Canadian Standard ICES - 003 ................................ 185

UL 291, Level 1 (security Container) ................................................. 185

Environmental protection ........................................................................ 186

Environmentally and recycling-friendly product development ........... 186

Saving energy .................................................................................... 186

Disposing of used consumables ....................................................... 186

Labels on plastic case parts .............................................................. 187

Contents

VI CINEO C6030 - Operating Manual 01750192988 B

Returning, recycling and disposing of used units and

consumables ...................................................................................... 187

01750192988 B CINEO C6030 - Operating Manual VII

Abbreviations

B

BSMI Bureau of Standards,

Metrology and Inspection

C

CE Communauté Européenne

(European Community)

Declaration of Conformity

CEE Certification of Electrical

Equipment (Zertifikat der

internationalen

Kommission für

Konformität elektrischer

Betriebsmittel)

CEN Comité Européen de

Normalisation

(Europäisches Komitee für

Normung)

CFR Code of Federal

Regulation

CMD-V5 Cash Media

dispenser version 5

CNS Chinese National

Standards

CSA Canadian Standards

Association (Kanadische

Normenvereinigung)

D

DT Data Transmission

E

EC European Community

EDP Electronic Data

Processing

EEC European Economic

Community

EMA Intruder alarm system

EMC Electromagnetic

Compatibility

EN Europäische Norm

F

FCC Federal Communications

Commission

G

GmbH Limited liability company

I

ICES Interference Causing

Equipment Standards

IP International Protection

K

KSM Seismic vibration detector

P

PC Personal Computer

(system unit of device)

Abbreviations

VIII CINEO C6030 - Operating Manual 01750192988 B

S

SELV Safety Extra-Low Voltage

SOP Service and Operating

Program

SOP Service Operator Panel

T

TN network Power supply

network in accordance

with EN 60950

U

UL Underwriters Laboratories

Inc.

ÜMA Robbery alarm system

UPS Uninterruptible Power

Supply

01750192988 B CINEO C6030 - Operating Manual 1

Introduction

This operating manual provides all the information required for problem-free

operation of the CINEO C6030.

Having studied the operating manual you will be able to:

− empty and fill cassettes with banknotes,

− eliminate malfunctions (such as banknote jams),

− properly operate the device.

Symbols used in this manual

− Text following this mark represents an item in a list.

" " Text in quotation marks contains references to other chapters or sections in

this document.

• Paragraphs following this symbol are actions to be performed in the order

in which they are specified.

Text following this symbol should be given special attention in order to

avoid damage and injury.

i

This symbol identifies paragraphs which contain general notes to

facilitate use of the device and help avoid operating errors.

Important safety precautions

Please read the following notes carefully before doing any work on the

device.

Be careful not to injure your head when the customer panel is lifted up!

When the functionality of the gas springs decreases, the Service must

be informed, for there is a risk of injury.

Important safety precautions Introduction

2 CINEO C6030 - Operating Manual 01750192988 B

This device complies with the relevant safety regulations for information

processing equipment.

− Note the warning and information labels on the device.

− Unless otherwise stated, grasp the components only by the green ledge

when handling them.

− The device is equipped with a safety-tested power cable which must be

connected only to a suitable grounded outlet.

− Replace the lighting unit in the customer panel only when the device is

switched off.

− Always hold the plug when removing the power cable. Never pull the cable

itself.

− Install cables in such a way that they will not be stepped on or tripped over

or damaged or crushed in any way.

− Have damaged power cables replaced immediately.

− Make sure that there is always free access to the sockets used or to the

electrical circuit-breakers of the house installation.

− In case of an emergency (e.g. damaged cabinets, controls or power cables,

liquids or foreign objects in the device) take the following steps:

Deactivate the device immediately by:

Switching off the automatic circuit-breaker or removing the fuse inset

from the fuse holder in the distribution box of the building installation.

Disconnecting the plug connectors of the power supply cable from the

grounded sockets in the building installation.

Switching off the power switch on the power distributor.

If installed, interrupting the power connection between the UPS

(uninterruptible power supply) and the device (see section "General

power interrupt").

Inform the customer service responsible for you.

− During a thunderstorm, data transmission lines must not be connected or

disconnected.

Introduction Important safety precautions

01750192988 B CINEO C6030 - Operating Manual 3

− Always keep the device's vents free from obstruction to ensure proper air

circulation and to prevent malfunctions resulting from overheating.

− Only use accessories and extension components which have been

approved by us. Nonobservance can result in damage to the device or

violations of regulations concerning safety, radio interference and

ergonomical requirements.

− Note that there are only safety extra-low voltage circuits (SELV circuits) if

you want to feed voltage from an external source into prepared cables to

install additional electronics (e. g. EMA connection, relay panel for external

features).

− To clean the device only use cleaning agents approved by

WINCOR NIXDORF International GmbH (see chapter "Appendix").

Repairs

Repair work may only be carried out by authorized personnel.

Unauthorized opening of the device or repair work carried out

improperly could result in considerable danger to the user.

In case of noncompliance, WINCOR NIXDORF International GmbH

excludes all liability.

General power interruption Introduction

4 CINEO C6030 - Operating Manual 01750192988 B

Lithium batteries

The handling and the replacement should only be performed by

authorized service personnel who were trained by the

WINCOR NIXDORF International GmbH.

There is danger of fire or explosion if the batteries are handled

improperly. It is therefore important to note the following points:

– Avoid short circuits

– Never recharge the battery

– Avoid temperatures above +100 °C (+212 °F).

– Do not try to open the battery by force

– Do not allow the battery to come in contact with water or fire

The battery should only be replaced with the same or an equivalent

type recommended by WINCOR NIXDORF International GmbH (see

chapter “Appendix,” section “Consumables”).

Dispose of used batteries in compliance with national regulations and

the manufacturer's specifications.

General power interruption

i

A

general power interrupt has the following effects:

– All current transactions are immediately aborted.

– Banknotes remain in the transport paths. They are transported to

the reject tray after the device is switched on again.

• Switch the device off (see chapter "Basic Operation", section "Switching the

device on/off").

Introduction General power interruption

01750192988 B CINEO C6030 - Operating Manual 5

CINEO C6030 Frontload

• Open the safe (see chapter "Basic Operation", section "Opening/closing the

safe").

Disconnect the power cable from the

power supply unit (1).

• To ensure that the entire device is disconnected from power, you must also

pull the plug of the power cable from the wall outlet or interrupt the power

supply in the distributor box of the building by switching off the circuit-

breaker or by removing the fuse.

General power interruption Introduction

6 CINEO C6030 - Operating Manual 01750192988 B

CINEO C6030 Rearload

• Open the safe (see chapter "Basic Operation", section "Opening/closing the

safe").

Disconnect the power cable from the

power supply unit (1).

• To ensure that the entire device is disconnected from power, you must also

pull the plug of the power cable from the wall outlet or interrupt the power

supply in the distributor box of the building by switching off the circuit-

breaker or by removing the fuse.

01750192988 B CINEO C6030 - Operating Manual 7

Device Overview

The CINEO C6030 is a banknote deposit/dispenser device which has been

designed for indoor installation. The device is operated via the product-specific

software for the system unit (PC) connected to the device.

The deposit procedure takes place via the cash input module. A maximum of

200 banknotes can be deposited per deposit transaction.

The closed cash cycle means that deposited banknotes are made available

again for subsequent transactions. The closed cash cycle is made possible by

using transport modules and up to five drum modules.

The dispensing procedure takes place via the cash output module.

Device types

The CINEO C6030 model series consists of two device types, each of which

are either equipped with a 2-cassette or 3-cassette RM3 BO recycling module:

− CINEO C6030 Frontload

In this device type, the service and maintenance functions are carried out

from the front of the device.

− CINEO C6030 Rearload

In this device type, the service and maintenance functions are carried out

from the rear of the device.

A maximum of 2 CINEO cassettes can be operated with a 2-cassette RM3 BO.

A maximum of 3 CINEO cassettes can be operated with a 3-cassette RM3 BO.

Components Device Overview

8 CINEO C6030 - Operating Manual 01750192988 B

Components

The CINEO C6030 may comprise the following components:

− Display with function keys

− Recycling module RM3 BO (2-cassette or 3-cassette)

− System unit (PC)

− Power supply

− Special electronics module

− Softlock (optional)

− Alarm Box (robbery alarm system) (optional)

− Seismic vibration detector (KSM) (optional)

− Screen BA80 (optional)

− Deposit compartments (optional)

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Diebold Nixdorf CINEO C6030 Operating instructions

Diebold Nixdorf CINEO C6030 Operating instructions

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