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Operating Manual
CINEO C6030
Self-Service
Systems
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CINEO C6030 - Operating Manual 01750192988 B
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May Edition 2012
CINEO C6030
Operating Manual
Copyright © Information and trademarks
CINEO C6030 - Operating Manual 01750192988 B
© WINCOR NIXDORF International GmbH 2012
All rights, including rights of translation
and rights of reproduction by reprinting,
copying or similar methods, even of
parts, are reserved.
Any violations give rise to a claim for
damages.
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patent grants or registration of a utility
model or design, are reserved. Delivery
subject to availability; right of technical
modifications reserved.
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trade names and/or trademarks of their
respective manufacturers.
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01750192988 B CINEO C6030 - Operating Manual I
Contents
Introduction ............................................................................................... 1
Symbols used in this manual ...................................................................... 1
Important safety precautions ...................................................................... 1
General power interruption ......................................................................... 4
CINEO C6030 Frontload ....................................................................... 5
CINEO C6030 Rearload ........................................................................ 6
Device Overview ....................................................................................... 7
Device types ............................................................................................... 7
Components ............................................................................................... 8
Control element CINEO C6030 Frontload .................................................. 9
Overall view ........................................................................................... 9
Front door open ................................................................................... 10
CINEO C6030 Frontload open ............................................................ 11
Safe unit pulled out .............................................................................. 12
Control element CINEO C6030 Rearload ................................................ 13
Overall view ......................................................................................... 13
Front door open ................................................................................... 14
Power supply ....................................................................................... 15
CINEO C6030 Rearload open ............................................................. 16
Safe unit pulled out .............................................................................. 17
Vents ......................................................................................................... 18
CINEO C6030 Frontload ..................................................................... 18
CINEO C6030 Rearload ...................................................................... 19
Basic Operation ...................................................................................... 21
Calling the product-specific software ........................................................ 21
Switching the on/off .................................................................................. 22
Switching the CINEO C6030 to the service mode ................................... 23
Arming/Disarming the robbery alarm system ........................................... 24
Arming the robbery alarm system (active) .......................................... 24
Disarming the robbery alarm system (inactive) ................................... 25
Opening/closing the front door ................................................................. 26
Opening/closing the front door without deposit compartments ........... 26
Opening/closing the front door with deposit compartments ................ 28
Opening/closing the safe .......................................................................... 31
Contents
II CINEO C6030 - Operating Manual 01750192988 B
CINEO C6030 Frontload...................................................................... 31
CINEO C6030 Rearload ...................................................................... 32
Lifting up/pushing down the customer panel ............................................ 33
CINEO C6030 Frontload...................................................................... 33
CINEO C6030 Rearload ...................................................................... 33
Pulling out/pushing in the head unit .......................................................... 34
CINEO C6030 Frontload...................................................................... 34
CINEO C6030 Rearload ...................................................................... 36
Pulling out/pushing in the safe unit ........................................................... 38
CINEO C6030 Frontload...................................................................... 38
CINEO C6030 Rearload ...................................................................... 40
Removing/inserting cassette CAT 2 ......................................................... 42
CINEO C6030 Frontload...................................................................... 42
CINEO C6030 Rearload ...................................................................... 44
Keys and indicators ................................................................................... 46
CINEO deposit compartments .................................................................. 47
Function elements ............................................................................... 47
Empty the deposit compartments ........................................................ 48
Technical data ..................................................................................... 49
RM3 BO .................................................................................................... 51
Overall view .............................................................................................. 51
Basic properties ........................................................................................ 53
Head unit ................................................................................................... 54
Overall view ......................................................................................... 54
Head unit opened ................................................................................ 55
Safe unit .................................................................................................... 56
Overall view ......................................................................................... 56
Separator transport open ..................................................................... 57
Important safety precautions .................................................................... 58
CINEO cassettes ...................................................................................... 59
Overview .............................................................................................. 59
CINEO cassettes concept ................................................................... 60
Manipulation monitoring ....................................................................... 61
Status messages of the LED ............................................................... 61
Standard cassette Basic/Midrange ...................................................... 62
Standard cassette Basic/Midrange opened ................................... 63
Compact cassette Basic/Midrange ...................................................... 64
Compact cassette Basic/Midrange opened .................................... 65
Standard cassette High End ................................................................ 66
Contents
01750192988 B CINEO C6030 - Operating Manual III
Standard cassette High End opened ............................................. 67
Compact cassette High End ................................................................ 68
Compact cassette High End opened ............................................. 69
CAT 2 cassette .................................................................................... 70
Reject cassette, large ..................................................................... 72
Stationary reel storage ........................................................................ 74
Banknote toning technique .................................................................. 75
Modes of the banknote toning technique - High End CINEO
cassette .......................................................................................... 76
OFF Mode (OFF/In Branch*, factory defaults) .......................... 77
OFF mode ................................................................................. 78
Transport mode ......................................................................... 79
Open shutter mode ................................................................... 80
Open safe mode ........................................................................ 81
Safe mode ................................................................................. 82
Trustee mode ............................................................................ 83
Inking mode ............................................................................... 84
Service note .............................................................................. 85
LED display – Power supply ................................................................ 86
Handling the CINEO cassettes ................................................................. 87
Safety instructions ............................................................................... 87
CAT 2 cassette .................................................................................... 88
Removing the CAT 2 cassette ....................................................... 88
Inserting the CAT 2 cassette .......................................................... 89
Emptying the CAT 2 cassette ......................................................... 89
Removing/inserting the large reject cassette ...................................... 90
Emptying the reject cassette (large) ............................................... 91
Removing the CINEO cassette from the safe unit .............................. 92
Installing the CINEO cassette in the safe unit ..................................... 92
Inserting the high end cassette in the docking station ........................ 93
Removing the cassette from the docking station ................................ 94
Opening the cassette .......................................................................... 95
Closing the cassette ............................................................................ 95
Removing/refilling banknotes .............................................................. 97
Refill notes ........................................................................................... 99
Preparing banknotes ...................................................................... 99
Description of note transport paths ........................................................ 106
Banknote paths in head unit .............................................................. 106
Banknote paths in safe ...................................................................... 107
Handling/clearing banknote jams ........................................................... 108
Contents
IV CINEO C6030 - Operating Manual 01750192988 B
Safety precaution ............................................................................... 108
RM3 BO head unit ............................................................................. 109
Opening/closing the banknote path of the reel storage unit ......... 109
Raising/closing the intermediate transport units on the
transport module short path .......................................................... 111
Pulling out/pushing in the cash input/output module .................... 114
Raising/closing the cash input/output module .............................. 115
Opening/closing the intermediate transport unit above on the
cash input/output tray ................................................................... 117
Opening/closing the intermediate transport unit below on the
input/output tray ............................................................................ 119
Raising the transport module short path ...................................... 121
Pulling out/pushing in the reel storage unit .................................. 122
Removing/inserting cassette CAT 2 ............................................. 124
Raising/closing the main module .................................................. 125
Opening/closing the Escrow transport module ............................. 127
Opening/closing the alignment station top part ............................ 130
Opening/closing the banknote validator ....................................... 132
Safe unit RM3 BO .............................................................................. 134
Lifting up/pushing down the distributor module ............................ 134
Transport module E reel/cass. Pulling out/pushing ...................... 135
Removing/inserting the rear reel storage box .............................. 137
Removing/inserting the front reel storage box.............................. 141
Removing/inserting the upper reel storage unit ........................... 144
Removing/inserting the lower reel storage unit ............................ 145
Opening/closing banknote paths in the distributor module .......... 146
Opening/closing transport module E reel/cass. ............................ 150
Opening/closing transport module D reel ..................................... 152
Opening/closing VS modules ....................................................... 154
Settings ................................................................................................... 156
Fundamentals .................................................................................... 156
Setting the cash input module to the needed banknote size ............. 157
Setting the CINEO cassettes to the needed banknote size .............. 159
Setting the banknote width in the CINEO cassettes .......................... 161
Setting the banknote height in the CINEO cassettes ........................ 164
Cleaning and maintenance ..................................................................... 168
Cleaning the scanner in the banknote validator ................................ 168
Approved cleaning agents ................................................................. 169
Technical data ......................................................................................... 170
Standard cassette Basic/Midrange .................................................... 170
Contents
01750192988 B CINEO C6030 - Operating Manual V
Compact cassette Basic/Midrange .................................................... 170
Standard cassette High End .............................................................. 171
Compact cassette High End .............................................................. 171
CAT 2 cassette .................................................................................. 172
Reject cassette, large ................................................................... 172
Stationary reel storage ...................................................................... 173
Malfunctions .......................................................................................... 175
General information ................................................................................ 175
Malfunctions of the safe .......................................................................... 175
Cleaning, Service and Maintenance ................................................... 177
Cleaning the housing .............................................................................. 177
Cleaning the keyboards/keypads ........................................................... 178
Appendix ............................................................................................... 179
Technical data ........................................................................................ 179
Electrical characteristics of the supply network ................................ 179
Device conditions .............................................................................. 180
Installation specifications ................................................................... 181
Environmental conditions .................................................................. 182
Climatic environmental conditions in acc. with EN 60721 ........... 182
Mechanical environmental conditions in acc. with EN 60721 ...... 182
Noise emission in acc. with EN 27779 ......................................... 182
Consumables .......................................................................................... 183
Orders ................................................................................................ 183
Loading aid ........................................................................................ 183
Compliance with standards and certifications ........................................ 184
Standards met ................................................................................... 184
Conformity ......................................................................................... 184
Notes concerning radio interference suppression and electrical
safety ................................................................................................. 185
Certification for data transmission ..................................................... 185
FCC rules and Canadian Standard ICES - 003 ................................ 185
UL 291, Level 1 (security Container) ................................................. 185
Environmental protection ........................................................................ 186
Environmentally and recycling-friendly product development ........... 186
Saving energy .................................................................................... 186
Disposing of used consumables ....................................................... 186
Labels on plastic case parts .............................................................. 187
Contents
VI CINEO C6030 - Operating Manual 01750192988 B
Returning, recycling and disposing of used units and
consumables ...................................................................................... 187
01750192988 B CINEO C6030 - Operating Manual VII
Abbreviations
B
BSMI Bureau of Standards,
Metrology and Inspection
C
CE Communauté Européenne
(European Community)
Declaration of Conformity
CEE Certification of Electrical
Equipment (Zertifikat der
internationalen
Kommission für
Konformität elektrischer
Betriebsmittel)
CEN Comité Européen de
Normalisation
(Europäisches Komitee für
Normung)
CFR Code of Federal
Regulation
CMD-V5 Cash Media
dispenser version 5
CNS Chinese National
Standards
CSA Canadian Standards
Association (Kanadische
Normenvereinigung)
D
DT Data Transmission
E
EC European Community
EDP Electronic Data
Processing
EEC European Economic
Community
EMA Intruder alarm system
EMC Electromagnetic
Compatibility
EN Europäische Norm
F
FCC Federal Communications
Commission
G
GmbH Limited liability company
I
ICES Interference Causing
Equipment Standards
IP International Protection
K
KSM Seismic vibration detector
P
PC Personal Computer
(system unit of device)
Abbreviations
VIII CINEO C6030 - Operating Manual 01750192988 B
S
SELV Safety Extra-Low Voltage
SOP Service and Operating
Program
SOP Service Operator Panel
T
TN network Power supply
network in accordance
with EN 60950
U
UL Underwriters Laboratories
Inc.
ÜMA Robbery alarm system
UPS Uninterruptible Power
Supply
01750192988 B CINEO C6030 - Operating Manual 1
Introduction
This operating manual provides all the information required for problem-free
operation of the CINEO C6030.
Having studied the operating manual you will be able to:
− empty and fill cassettes with banknotes,
− eliminate malfunctions (such as banknote jams),
− properly operate the device.
Symbols used in this manual
− Text following this mark represents an item in a list.
" " Text in quotation marks contains references to other chapters or sections in
this document.
• Paragraphs following this symbol are actions to be performed in the order
in which they are specified.
Text following this symbol should be given special attention in order to
avoid damage and injury.
i
This symbol identifies paragraphs which contain general notes to
facilitate use of the device and help avoid operating errors.
Important safety precautions
Please read the following notes carefully before doing any work on the
device.
Be careful not to injure your head when the customer panel is lifted up!
When the functionality of the gas springs decreases, the Service must
be informed, for there is a risk of injury.
Important safety precautions Introduction
2 CINEO C6030 - Operating Manual 01750192988 B
This device complies with the relevant safety regulations for information
processing equipment.
− Note the warning and information labels on the device.
− Unless otherwise stated, grasp the components only by the green ledge
when handling them.
− The device is equipped with a safety-tested power cable which must be
connected only to a suitable grounded outlet.
− Replace the lighting unit in the customer panel only when the device is
switched off.
− Always hold the plug when removing the power cable. Never pull the cable
itself.
− Install cables in such a way that they will not be stepped on or tripped over
or damaged or crushed in any way.
− Have damaged power cables replaced immediately.
− Make sure that there is always free access to the sockets used or to the
electrical circuit-breakers of the house installation.
− In case of an emergency (e.g. damaged cabinets, controls or power cables,
liquids or foreign objects in the device) take the following steps:
Deactivate the device immediately by:
Switching off the automatic circuit-breaker or removing the fuse inset
from the fuse holder in the distribution box of the building installation.
Disconnecting the plug connectors of the power supply cable from the
grounded sockets in the building installation.
Switching off the power switch on the power distributor.
If installed, interrupting the power connection between the UPS
(uninterruptible power supply) and the device (see section "General
power interrupt").
Inform the customer service responsible for you.
− During a thunderstorm, data transmission lines must not be connected or
disconnected.
Introduction Important safety precautions
01750192988 B CINEO C6030 - Operating Manual 3
− Always keep the device's vents free from obstruction to ensure proper air
circulation and to prevent malfunctions resulting from overheating.
− Only use accessories and extension components which have been
approved by us. Nonobservance can result in damage to the device or
violations of regulations concerning safety, radio interference and
ergonomical requirements.
− Note that there are only safety extra-low voltage circuits (SELV circuits) if
you want to feed voltage from an external source into prepared cables to
install additional electronics (e. g. EMA connection, relay panel for external
features).
− To clean the device only use cleaning agents approved by
WINCOR NIXDORF International GmbH (see chapter "Appendix").
Repairs
Repair work may only be carried out by authorized personnel.
Unauthorized opening of the device or repair work carried out
improperly could result in considerable danger to the user.
In case of noncompliance, WINCOR NIXDORF International GmbH
excludes all liability.
General power interruption Introduction
4 CINEO C6030 - Operating Manual 01750192988 B
Lithium batteries
The handling and the replacement should only be performed by
authorized service personnel who were trained by the
WINCOR NIXDORF International GmbH.
There is danger of fire or explosion if the batteries are handled
improperly. It is therefore important to note the following points:
– Avoid short circuits
– Never recharge the battery
– Avoid temperatures above +100 °C (+212 °F).
– Do not try to open the battery by force
– Do not allow the battery to come in contact with water or fire
The battery should only be replaced with the same or an equivalent
type recommended by WINCOR NIXDORF International GmbH (see
chapter “Appendix,” section “Consumables”).
Dispose of used batteries in compliance with national regulations and
the manufacturer's specifications.
General power interruption
i
A
general power interrupt has the following effects:
– All current transactions are immediately aborted.
– Banknotes remain in the transport paths. They are transported to
the reject tray after the device is switched on again.
• Switch the device off (see chapter "Basic Operation", section "Switching the
device on/off").
Introduction General power interruption
01750192988 B CINEO C6030 - Operating Manual 5
CINEO C6030 Frontload
• Open the safe (see chapter "Basic Operation", section "Opening/closing the
safe").
Disconnect the power cable from the
power supply unit (1).
• To ensure that the entire device is disconnected from power, you must also
pull the plug of the power cable from the wall outlet or interrupt the power
supply in the distributor box of the building by switching off the circuit-
breaker or by removing the fuse.
General power interruption Introduction
6 CINEO C6030 - Operating Manual 01750192988 B
CINEO C6030 Rearload
• Open the safe (see chapter "Basic Operation", section "Opening/closing the
safe").
Disconnect the power cable from the
power supply unit (1).
• To ensure that the entire device is disconnected from power, you must also
pull the plug of the power cable from the wall outlet or interrupt the power
supply in the distributor box of the building by switching off the circuit-
breaker or by removing the fuse.
01750192988 B CINEO C6030 - Operating Manual 7
Device Overview
The CINEO C6030 is a banknote deposit/dispenser device which has been
designed for indoor installation. The device is operated via the product-specific
software for the system unit (PC) connected to the device.
The deposit procedure takes place via the cash input module. A maximum of
200 banknotes can be deposited per deposit transaction.
The closed cash cycle means that deposited banknotes are made available
again for subsequent transactions. The closed cash cycle is made possible by
using transport modules and up to five drum modules.
The dispensing procedure takes place via the cash output module.
Device types
The CINEO C6030 model series consists of two device types, each of which
are either equipped with a 2-cassette or 3-cassette RM3 BO recycling module:
− CINEO C6030 Frontload
In this device type, the service and maintenance functions are carried out
from the front of the device.
− CINEO C6030 Rearload
In this device type, the service and maintenance functions are carried out
from the rear of the device.
A maximum of 2 CINEO cassettes can be operated with a 2-cassette RM3 BO.
A maximum of 3 CINEO cassettes can be operated with a 3-cassette RM3 BO.
Components Device Overview
8 CINEO C6030 - Operating Manual 01750192988 B
Components
The CINEO C6030 may comprise the following components:
− Display with function keys
− Recycling module RM3 BO (2-cassette or 3-cassette)
− System unit (PC)
− Power supply
− Special electronics module
− Softlock (optional)
− Alarm Box (robbery alarm system) (optional)
− Seismic vibration detector (KSM) (optional)
− Screen BA80 (optional)
− Deposit compartments (optional)
/