Diebold Nixdorf Coin Sidecar Operating instructions

Operating Manual

CINEO Coin Sidecar

Self-Service

Systems

Questions and suggestions

CINEO Coin Sidecar - Operating Manual 01750237001 D

Do you have ...

... any questions or suggestions

regarding this manual?

Please contact the following address

giving the order number of this manual

in your message:

Address:

WINCOR NIXDORF International GmbH

Handbuchredaktion R&D ACT 12

D - 33094 Paderborn

Germany

Fax: +49 (0) 52 51 693-62 09

E-mail: [email protected]

... any technical questions or problems?

Please conctact your local representative.

September Edition 2013

CINEO Coin Sidecar

Operating Manual

CINEO Coin Sidecar - Operating Manual 01750237001 D

All rights, including rights of translation

and rights of reproduction by reprinting,

copying or similar methods, even of

parts, are reserved.

Any violations give rise to a claim for

damages.

All rights, including rights created by

patent grants or registration of a utility

model or design, are reserved. Delivery

subject to availability; right of technical

modifications reserved.

All names of hardware and software

products mentioned in this manual are

trade names and/or trademarks of their

respective manufacturers.

This manual was

produced using paper

treated with chlorine-free

bleach.

01750237001 D CINEO Coin Sidecar - Operating Manual I

Contents

Introduction ............................................................................................... 1

Symbols used in this manual ...................................................................... 1

Important safety precautions ...................................................................... 2

General power interruption ......................................................................... 5

CINEO Coin Sidecar Frontload .............................................................. 5

CINEO Coin Sidecar Rearload .............................................................. 6

Device overview ........................................................................................ 7

Device versions........................................................................................... 7

Controls CINEO Coin Sidecar Frontload .................................................... 9

Device front ............................................................................................ 9

Front door and control panel opened ................................................... 10

Coin dispenser module pulled out ....................................................... 11

Coin deposit module pulled out ........................................................... 12

Coin drawer pulled out ......................................................................... 13

Controls CINEO Coin Sidecar Rearload ................................................... 14

Device front .......................................................................................... 14

Rear of the device ................................................................................ 15

Device door open ................................................................................. 16

Coin dispenser module pulled out ....................................................... 17

Coin deposit module pulled out ........................................................... 18

Coin drawer pulled out ......................................................................... 19

Basic operation ....................................................................................... 21

General ..................................................................................................... 21

Opening/closing the CINEO Coin Sidecar ................................................ 22

Opening/closing the front door............................................................. 23

Opening/closing the device door ......................................................... 25

Opening/closing the control panel ....................................................... 27

CINEO Coin Sidecar Frontload ...................................................... 27

CINEO Coin Sidecar Rearload ....................................................... 28

Pulling out/pushing in the cash dispenser module carriage ................ 29

CINEO Coin Sidecar Frontload ...................................................... 29

CINEO Coin Sidecar Rearload ....................................................... 30

Pulling out/pushing in the cash deposit module carriage..................... 31

CINEO Coin Sidecar Frontload ...................................................... 31

CINEO Coin Sidecar Rearload ....................................................... 32

Pulling out/pushing in the coin drawer ................................................. 33

Contents

II CINEO Coin Sidecar - Operating Manual 01750237001 D

CINEO Coin Sidecar Frontload ....................................................... 33

CINEO Coin Sidecar Rearload ....................................................... 34

Switching the CINEO Coin Sidecar on and off .......................................... 35

Coin Dispenser Module CM2-O-4H/8H .................................................. 37

Overview of versions ................................................................................. 37

Function elements and controls ................................................................ 38

Overall view .......................................................................................... 38

CM2-O-4H....................................................................................... 38

CM2-O-8H....................................................................................... 39

View with opened coin hoppers ........................................................... 40

CM2-O-4H....................................................................................... 40

CM2-O-8H....................................................................................... 41

Coin hopper.......................................................................................... 42

Opening/closing the securing bracket ....................................................... 43

CM2-O-4H ............................................................................................ 43

Opening it ........................................................................................ 43

Closing ............................................................................................ 44

CM2-O-8H ............................................................................................ 45

Opening it ........................................................................................ 45

Closing ............................................................................................ 45

Loading the coin hoppers .......................................................................... 47

Emptying the coin hoppers ........................................................................ 49

Eliminating a coin jam ............................................................................... 51

Eliminate a coin jam in the coin chute .................................................. 51

CM2-O-4H....................................................................................... 51

CM2-O-8H....................................................................................... 52

Eliminate a coin jam in the coin hopper ............................................... 53

Cleaning and maintenance ....................................................................... 55

Cleaning the coin hopper ..................................................................... 55

Cleaning the coin chute........................................................................ 57

CM2-O-4H....................................................................................... 57

CM2-O-8H....................................................................................... 58

Coin deposit module CM3D ................................................................... 59

General ..................................................................................................... 59

Overview of versions ................................................................................. 59

Functional components and controls ........................................................ 60

CM3D Frontload version ...................................................................... 60

CM3D Rearload version ....................................................................... 61

Description of the coin paths ..................................................................... 62

Cash path of accepted coins after deposit ........................................... 62

Contents

01750237001 D CINEO Coin Sidecar - Operating Manual III

Cash path for returned rejected coins and coin-like objects

(foreign coins) ...................................................................................... 63

Cash path if the process is aborted ..................................................... 64

Return compartment ................................................................................. 65

Emptying the return compartment ....................................................... 65

Malfunctions .............................................................................................. 66

Status messages ................................................................................. 66

Checking the coin paths in the coin conveyor ..................................... 66

CM3D Frontload version ................................................................. 66

CM3D Rearload version ................................................................. 68

Cleaning .................................................................................................... 70

Cleaning the coin paths in the coin conveyor ...................................... 70

Cleaning Coin ................................................................................. 70

CM3D Frontload version ................................................................. 71

CM3D Rearload version ................................................................. 74

Cleaning the return compartment ........................................................ 77

Coin drawer ............................................................................................. 79

Coin drawer versions ................................................................................ 79

Coin drawer with 6 safebags ............................................................... 79

Coin drawer with 6 coin boxes ............................................................. 80

Safebags ................................................................................................... 81

Removing safebags ............................................................................. 82

Inserting safebags ............................................................................... 84

Coin boxes ................................................................................................ 86

Coin box versions ................................................................................ 86

Coin box – Open ............................................................................. 86

Coin box – Lockable ....................................................................... 87

Removing coin boxes .......................................................................... 88

Inserting the coin boxes ....................................................................... 89

Opening/closing coin boxes ................................................................. 90

Opening .......................................................................................... 90

Closing ............................................................................................ 92

Cleaning, Service and Maintenance ..................................................... 95

Cleaning the housing ................................................................................ 95

Appendix .................................................................................................. 97

Technical Data .......................................................................................... 97

Electrical characteristics of the supply network ................................... 97

Device Conditions ................................................................................ 98

Installation specifications ..................................................................... 99

Contents

IV CINEO Coin Sidecar - Operating Manual 01750237001 D

Environmental Conditions .................................................................. 100

Consumables .......................................................................................... 102

Orders ................................................................................................ 102

Approved cleaning materials ................................................................... 103

Orders ................................................................................................ 103

Notes on using cleaning materials ..................................................... 103

General purpose cleaning material .................................................... 104

Compliance with Standards and Certifications........................................ 105

Standards met .................................................................................... 105

Conformity .......................................................................................... 105

Notes concerning radio interference suppression and electrical

safety .................................................................................................. 106

Certification for data transmission ..................................................... 106

FCC rules and Canadian Standard ICES - 003 ................................. 106

Returning, recycling and disposing of used units and

consumables ...................................................................................... 109

01750237001 D CINEO Coin Sidecar - Operating Manual V

Abbreviations

B

BSMI Bureau of Standards,

Metrology and Inspection

C

CE Communauté Européenne

(European Community)

Declaration of Conformity

CFR Code of Federal

Regulation

CM2-O-4H Coin Module -

Output - 4 Hopper

CM2-O-8H Coin Module -

Output - 8 Hopper

CNS Chinese National

Standards

CSA Canadian Standards

Association

D

DT Data Transmission

E

EEC European Economic

Community

EMA Intruder alarm system

EMC Electromagnetic

Compatibility

EN European standard

F

FCC Federal Communications

Commission

G

GmbH Limited liability company

I

ICES Interference-Causing

Equipment Standards

R

RoHS Restriction of the use of

certain Hazardous

Substances (directive on

restricting the use of

certain harmful

substances in electrical

and electronic equipment)

S

SELV Safety Extra-Low Voltage

T

TN network Power supply

network in accordance

with EN 60950

U

UPS Uninterruptible Power

Supply

Abbreviations

VI CINEO Coin Sidecar - Operating Manual 01750237001 D

01750237001 D CINEO Coin Sidecar - Operating Manual 1

Introduction

This operating manual is a supplement to the operating manual of the basic

device.

It describes exclusively the CINEO Coin Sidecar and its components.

This operating manual provides all the information required for using the

CINEO Coin Sidecar. A separate operating manual is available for the basic

device.

Symbols used in this manual

 Text following this mark represents an item in a list.

" " Text in quotation marks contains references to other chapters or sections in

this document.

 Paragraphs following this symbol are actions to be performed in the order

in which they are specified.

Text following this symbol should be given special attention in order to

avoid damage and injury.

i

This symbol identifies paragraphs which contain general notes to

facilitate use of the device and help avoid operating errors.

Important safety precautions Introduction

2 CINEO Coin Sidecar - Operating Manual 01750237001 D

Important safety precautions

Please read the following notes carefully before doing any

work on the

device.

Be careful not to injure your head when the customer panel or the

operating unit door are lifted up!

When the functionality of the gas springs decreases, the Service must

be informed, for there is a risk of injury.

This device complies with the relevant safety regulations for information

processing equipment.

 Note the warning and information labels on the device.

 Unless otherwise stated, grasp the components only by the green ledge

when handling them.

 The device is equipped with a safety-tested power cable which must be

connected only to a suitable grounded outlet.

 Replace the lighting unit in the customer panel only when the device is

switched off.

 Always hold the plug when removing the power cable. Never pull the cable

itself.

 Install cables in such a way that they will not be stepped on or tripped over

or damaged or crushed in any way.

 Have damaged power cables replaced immediately.

 Make sure that there is always free access to the sockets used or to the

electrical circuit-breakers of the house installation.

 In case of an emergency (e.g. damaged cabinets, controls or power cables,

liquids or foreign objects in the device) take the following steps:

Deactivate the device immediately by:

Switching off the automatic circuit-breaker or removing the fuse inset

from the fuse holder in the distribution box of the building installation.

Disconnecting the plug connectors of the power supply cable from the

grounded sockets in the building installation.

Introduction Important safety precautions

01750237001 D CINEO Coin Sidecar - Operating Manual 3

Switching off the power switch on the power distributor.

If installed, interrupting the power connection between the UPS

(uninterruptible power supply) and the device (see section "General

power interrupt").

Inform the customer service responsible for you.

 During a thunderstorm, data transmission lines must not be connected or

disconnected.

 Always keep the device's vents free from obstruction to ensure proper air

circulation and to prevent malfunctions resulting from overheating.

 Only use accessories and extension components which have been

approved by us. Nonobservance can result in damage to the device or

violations of regulations concerning safety, radio interference and

ergonomical requirements.

 Note that there are only safety extra-low voltage circuits (SELV circuits) if

you want to feed voltage from an external source into prepared cables to

install additional electronics (e. g. EMA connection, relay panel for external

features).

 To clean the device only use cleaning agents approved by

WINCOR NIXDORF International GmbH (see chapter "Appendix").

Repairs

Repair work may only be carried out by authorized personnel.

Unauthorized opening of the device or repair work carried out

improperly could result in considerable danger to the user.

In case of noncompliance, WINCOR NIXDORF International GmbH

excludes all liability.

Important safety precautions Introduction

4 CINEO Coin Sidecar - Operating Manual 01750237001 D

Lithium batteries

The handling and the replacement should only be performed by

authorized service personnel who were trained by the

WINCOR NIXDORF International GmbH.

There is danger of fire or explosion if the batteries are handled

improperly. It is therefore important to note the following points:

– Avoid short circuits

– Never recharge the battery

– Avoid temperatures above +100 °C (+212 °F).

– Do not try to open the battery by force

– Do not allow the battery to come in contact with water or fire

The battery should only be replaced with the same or an equivalent

type recommended by WINCOR NIXDORF International GmbH (see

chapter “Appendix,” section “Consumables”).

Dispose of used batteries in compliance with national regulations and

the manufacturer's specifications.

Introduction General power interruption

01750237001 D CINEO Coin Sidecar - Operating Manual 5

General power interruption

i

A general power interruption has the fol

lowing effects:

– All current transactions are immediately aborted.

CINEO Coin Sidecar Frontload

 Open the control panel (see chapter "Basic Operation", section "Opening /

closing the device doors").

 Pull out the coin dispenser module carriage.

Disconnect the power cable from the

power supply unit (1).

 To ensure that the entire device is disconnected from power, you must also

pull the plug of the power supply cable from the on-site electrical socket or

interrupt the power supply by switching off the automatic circuit-breaker or

by unscrewing the fuse in the distributor box of the house installation.

General power interruption Introduction

6 CINEO Coin Sidecar - Operating Manual 01750237001 D

CINEO Coin Sidecar Rearload

 Open the device door (see chapter "Basic Operation", section

"Opening/closing the device doors").

 Pull out the coin dispenser module carriage.

Disconnect the power cable from the

power supply unit (1).

 To ensure that the entire device is disconnected from power, you must also

pull the plug of the power supply cable from the on-site electrical socket or

interrupt the power supply by switching off the automatic circuit-breaker or

by unscrewing the fuse in the distributor box of the house installation.

01750237001 D CINEO Coin Sidecar - Operating Manual 7

Device overview

Device versions

The CINEO Coin Sidecar is available in the following device versions:

CINEO Coin Sidecar 4-High

This CINEO Coin Sidecar is designed for operation on basic devices with 4-

compartment RM3 / 4-cassette dispensers.

The CINEO Coin Sidecar is available in the device versions Frontload and

Rearload, with the components:

 Coin dispenser module (optional)

 Coin deposit module

CINEO Coin Sidecar 5-High

This CINEO Coin Sidecar is designed for operation on basic devices with 5-

compartment RM3 / 5-cassette dispensers.

The CINEO Coin Sidecar is available in the device versions Frontload and

Rearload, with the components:

 Coin dispenser module (optional)

 Coin deposit module

Device versions Device overview

8 CINEO Coin Sidecar - Operating Manual 01750237001 D

i

The operation of the device versions CINEO Coin Sidecar 4-High and

CINEO Coin Sidecar 5-High is identical. The devices differ only in

terms of their device heights.

In the case of the Frontload device version, the service and

maintenance functions are carried out from the front of th

e device. The

dialog necessary for this purpose is implemented through the basic

device with the aid of the customer monitor, the keypad and the

function keys on the control panel or the operator panel in the control

panel.

In the case of the Rearload device version, the service and

maintenance functions are carried out from both the device front and

the rear of the device. The necessary dialog takes place on the basic

device via an operator panel in the door of the operating unit.

Device overview Controls CINEO Coin Sidecar Frontload

01750237001 D CINEO Coin Sidecar - Operating Manual 9

Controls CINEO Coin Sidecar Frontload

Device front

1

2

3

4

5

6

7

8

9

1

Optical indicator 5

Optical indicator

Coin dispensing compartment

Coin return compartment

2

Coin dispensing compartment 6

Coin return compartment

3

Optical indicator 7

Control panel

Coin deposit compartment 8

Door lock of front door

4

Coin deposit compartment 9

Front door

Controls CINEO Coin Sidecar Frontload Device overview

10 CINEO Coin Sidecar - Operating Manual 01750237001 D

Front door and control panel opened

5

6

7

8

1

2

3

4

1

Coin dispenser module 6

Locking knob for coin drawer

2

Locking knob for equipment

carriage of the coin dispenser

module

7

Handle bar for equipment carriage

of the coin deposit module

3

Coin deposit module 8

Coin drawer

4

Release for control panel

5

Locking knob for equipment

carriage of the coin deposit

module

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