Diebold Nixdorf CINEO C6010 Operating instructions

Operating Manual

CINEO C6010

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CINEO C6010 - Operating Manual 01750169755 G

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October Edition 2014

CINEO C6010

Operating Manual

CINEO C6010 - Operating Manual 01750169755 G

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and rights of reproduction by reprinting,

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parts, are reserved.

Any violations give rise to a claim for

damages.

All rights, including rights created by

patent grants or registration of a utility

model or design, are reserved. Delivery

subject to availability; right of technical

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respective manufacturers.

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bleach.

01750169755 G CINEO C6010 - Operating Manual I

Contents

Introduction ............................................................................................... 1

Symbols used in this manual ...................................................................... 1

Important safety precautions ...................................................................... 2

General power interruption ......................................................................... 5

Device Overview ....................................................................................... 7

Device versions........................................................................................... 7

Device views ............................................................................................... 8

CINEO C6010 with compact cassette or reel storage mobile ............... 8

Frontload version .............................................................................. 8

Rearload version ............................................................................ 10

CINEO C6010 with standard cassette ................................................. 12

Frontload version ............................................................................ 12

Rearload version ............................................................................ 14

Basic operation ....................................................................................... 17

Calling the product-specific software ........................................................ 17

Switching the device on/off ....................................................................... 18

Switching the device in the service mode ................................................. 19

Pulling out/pushing in the head unit .......................................................... 19

Opening/closing the safe .......................................................................... 21

Pulling out/pushing in the safe unit ........................................................... 22

Safe unit with inside door - Basic/Standard Security ........................... 22

Safe unit with inside door - Security..................................................... 25

Keys and indicators ................................................................................... 29

Display and functions keys on the head unit ....................................... 29

RM3 POS .................................................................................................. 31

Overview of versions for RM3 POS .......................................................... 32

RM3 POS with standard cassette ........................................................ 32

RM3 POS with compact cassette ........................................................ 33

RM3 POS with mobile reel storage ...................................................... 34

Head unit ................................................................................................... 35

Head unit closed .................................................................................. 35

Head unit open .................................................................................... 36

Safe unit .................................................................................................... 37

Safe unit with standard cassette .......................................................... 37

Safe unit with compact cassette .......................................................... 41

Contents

II CINEO C6010 - Operating Manual 01750169755 G

Safe unit with mobile reel storage ........................................................ 45

Inside door of the safe unit ................................................................... 49

Width setting of the input tray.................................................................... 52

Inserting the banknotes in the input module ............................................. 53

Important safety precautions ..................................................................... 55

CINEO banknote storage .......................................................................... 56

Overview .............................................................................................. 56

CINEO cassettes concept .................................................................... 57

Manipulation monitoring ....................................................................... 58

Status messages of the LED ............................................................... 58

Standard cassette Basic/Midrange ...................................................... 59

Standard cassette Basic/Midrange opened .................................... 60

Compact cassette Basic/Midrange ...................................................... 61

Compact cassette Basic/Midrange opened .................................... 62

Standard cassette High End ................................................................ 63

Standard cassette High End opened .............................................. 64

Compact cassette High End ................................................................ 65

Compact cassette High End opened .............................................. 66

Reel storage mobile ............................................................................. 67

Mobile reel storage opened ............................................................ 68

High end mobile reel storage ............................................................... 69

High End mobile reel storage opened............................................. 70

High End mobile reel storage without housing ................................ 71

Stationary reel storage ......................................................................... 72

Stationary dual reel storage ................................................................. 73

Banknote toning technique .................................................................. 74

Modes of the banknote toning technique - High End CINEO

cassette........................................................................................... 75

OFF mode (cassette configuration = In Branch *) ..................... 76

OFF mode (cassette configuration = CIT, CIT with Case) ........ 78

Transport mode ......................................................................... 79

Open shutter mode .................................................................... 80

Open safe mode ........................................................................ 81

Safe mode ................................................................................. 82

Trustee mode ............................................................................ 83

Inking mode ............................................................................... 84

Service note ............................................................................... 85

Modes of the banknote toning technique - High End mobile

reel storage ..................................................................................... 86

OFF mode ................................................................................. 87

Transport mode ......................................................................... 88

Safe mode ................................................................................. 89

Contents

01750169755 G CINEO C6010 - Operating Manual III

Rack mode ................................................................................ 90

Inking mode ............................................................................... 91

Service note............................................................................... 92

LED display – Power supply ................................................................ 93

Handling of the CINEO banknote storage ................................................ 94

Safety instructions ............................................................................... 94

CINEO cassette ................................................................................... 96

Removing the CINEO cassette from the safe unit.......................... 96

Installing the CINEO cassette in the safe unit ................................ 97

Inserting cassettes into the docking station .................................... 98

Removing cassettes from the docking station ................................ 99

Opening the cassette .................................................................... 100

Closing the cassette ..................................................................... 100

Removing/refilling banknotes ....................................................... 101

CINEO reel storage ........................................................................... 103

Remove the mobile reel storage out of the safe unit .................... 103

Installing the mobile reel storage in the safe unit ......................... 104

Opening the mobile reel storage .................................................. 105

Closing the mobile reel storage .................................................... 107

Opening/closing the inside door ................................................... 109

Inside door - Basic ................................................................... 109

Inside door – Standard Security .............................................. 109

Inside door – Security .............................................................. 110

Removing/inserting the stationary reel storage ............................ 111

Reel storage (inserting position 2) ........................................... 111

Reel storage (inserting position 3 and 4) ................................. 113

Removing/inserting the stationary dual reel storage .................... 114

Dual reel storage (insertion position 2) .................................... 114

Dual reel storage (insertion position 3) .................................... 115

Handling/clearing banknote jams ............................................................ 116

Safety precaution ............................................................................... 116

Notes on operating the head unit ....................................................... 117

Opening/closing the head transport module A .................................. 118

Opening/closing the cash input module ............................................. 119

Opening/closing the head transport module B .................................. 120

Opening/closing the head transport module C3 ................................ 121

Opening/closing the head transport module C5 ................................ 122

Clearing a banknote jam in the cash input module ............................ 123

Clearing a banknote jam in the head transport module A ................. 124

Clearing a banknote jam in the head transport module B ................. 125

Clearing a banknote jam in the head transport module C3 ............... 126

Clearing a banknote jam in the head transport module C5 ............... 129

Contents

IV CINEO C6010 - Operating Manual 01750169755 G

Notes on operating the safe unit ........................................................ 131

Clearing a banknote jam in the transport module A ........................... 132

Clearing a banknote jam in the transport module C .......................... 133

Clearing a banknote jam in the deposit module ................................. 134

Banknote jam reel storage fixed ........................................................ 136

Stationary dual reel storage note jam ................................................ 137

Settings ................................................................................................... 140

Fundamentals .................................................................................... 140

Setting the cash input module to the needed banknote size ............. 140

Setting the CINEO cassettes to the needed banknote size ............... 141

Setting the banknote width in the CINEO cassettes .......................... 142

Setting the banknote height in the CINEO cassettes ......................... 145

Technical data ......................................................................................... 149

Standard cassette Basic/Midrange .................................................... 149

Compact cassette Basic/Midrange .................................................... 149

Standard cassette High End .............................................................. 150

Compact cassette High End .............................................................. 150

Mobile reel storage Basic/Midrange ................................................... 151

High end mobile reel storage ............................................................. 151

Stationary reel storage ....................................................................... 152

Stationary dual reel storage ............................................................... 153

Problems ................................................................................................ 155

Fault messages ....................................................................................... 155

General information................................................................................. 155

Malfunctions of the safe .......................................................................... 156

Cleaning, Service and Maintenance .................................................... 157

Cleaning the housing .............................................................................. 157

Cleaning the keyboards/keypads ............................................................ 158

Appendix ................................................................................................ 159

Technical data ......................................................................................... 159

General installation conditions ........................................................... 159

Electrical characteristics of the supply network ............................ 159

Device conditions .......................................................................... 160

Installation specifications .............................................................. 161

Environmental conditions .............................................................. 163

Consumables .......................................................................................... 165

Orders ................................................................................................ 165

Loading aid ......................................................................................... 165

Emergency set Inking packaging, clothing ......................................... 165

Contents

01750169755 G CINEO C6010 - Operating Manual V

Approved cleaning materials .................................................................. 166

Orders ................................................................................................ 166

Notes on using cleaning materials ..................................................... 166

General purpose cleaning material .................................................... 166

Cleaning material for special components ......................................... 167

Compliance with standards and certifications ......................................... 168

Standards met ................................................................................... 168

Conformity ......................................................................................... 168

Notes concerning radio interference suppression and electrical

safety ................................................................................................. 169

Certification for data transmission ..................................................... 169

FCC rules and Canadian Standard ICES - 003 ................................. 169

UL 291, Level 1 (security Container) ................................................. 169

Environmental protection ........................................................................ 170

Environmentally and recycling-friendly product development ............ 170

Saving energy .................................................................................... 170

Disposing of used consumables ........................................................ 170

Labels on plastic case parts .............................................................. 171

Returning, recycling and disposing of used units and

consumables ..................................................................................... 171

Contents

VI CINEO C6010 - Operating Manual 01750169755 G

01750169755 G CINEO C6010 - Operating Manual VII

Abbreviations

C

CE Communauté Européenne

(European Community)

Declaration of Conformity

CFR Code of Federal

Regulation

CSA Canadian Standards

Association

D

DT Data Transmission

E

EEC European Economic

Community

EMA Intruder alarm system

EMC Electromagnetic

Compatibility

EN European standard

F

FCC Federal Communications

Commission

G

GmbH Limited liability company

I

ICES Interference Causing

Equipment Standards

IP International Protection

R

RM Recycling module

RoHS Restriction of the use of

certain Hazardous

Substances (directive on

restricting the use of

certain harmful

substances in electrical

and electronic equipment)

S

SELV Safety Extra-Low Voltage

T

TN network Power supply

network according to EN

60950

U

UL Underwriters Laboratories

Inc.

UPS Uninterruptible Power

Supply

USB Universal Serial Bus

Abbreviations

VIII CINEO C6010 - Operating Manual 01750169755 G

01750169755 G CINEO C6010 - Operating Manual 1

Introduction

These operating instructions provide all of the information required for

problem-free operation of the CINEO C6010.

After you have studied the operating instructions, you will be able to:

 eliminate malfunctions (such as banknote jams),

 operate the device properly.

Symbols used in this manual

 Text following this mark represents an item in a list.

" " Text in quotation marks contains references to other chapters or sections in

this document.

 Paragraphs following this symbol are actions to be performed in the order

in which they are specified.

Text following this symbol should be given special attention in order to

avoid damage and injury.

i

This symbol identifies paragraphs which contain general notes to

facilitate use of the device and help avoid operating errors.

Important safety precautions Introduction

2 CINEO C6010 - Operating Manual 01750169755 G

Important safety precautions

Please read the following notes carefully before doing any work on the

device.

When the functionality of the gas springs decreases, the Service must

be informed, for there is a risk of injury.

This device complies with the relevant safety regulations for information

processing equipment.

 Note the warning and information labels on the device.

 Unless otherwise stated, grasp the components only by the green ledge

when handling them.

 The device is equipped with a safety-tested power cable which must be

connected only to a suitable grounded outlet.

 Replace the lighting unit in the customer panel only when the device is

switched off.

 Always hold the plug when removing the power cable. Never pull the cable

itself.

 Install cables in such a way that they will not be stepped on or tripped over

or damaged or crushed in any way.

 Have damaged power cables replaced immediately.

 Make sure that there is always free access to the sockets used or to the

electrical circuit-breakers of the house installation.

 In case of an emergency (e.g. damaged cabinets, controls or power cables,

liquids or foreign objects in the device) take the following steps:

Deactivate the device immediately by:

Switching off the automatic circuit-breaker or removing the fuse inset

from the fuse holder in the distribution box of the building installation.

Disconnecting the plug connectors of the power supply cable from the

grounded sockets in the building installation.

Switching off the power switch on the power distributor.

Introduction Important safety precautions

01750169755 G CINEO C6010 - Operating Manual 3

If installed, interrupting the power connection between the UPS

(uninterruptible power supply) and the device (see section "General

power interrupt").

Inform the customer service responsible for you.

 During a thunderstorm, data transmission lines must not be connected or

disconnected.

 Always keep the device's vents free from obstruction to ensure proper air

circulation and to prevent malfunctions resulting from overheating.

 Only use accessories and extension components which have been

approved by us. Nonobservance can result in damage to the device or

violations of regulations concerning safety, radio interference and

ergonomical requirements.

 Note that there are only safety extra-low voltage circuits (SELV circuits) if

you want to feed voltage from an external source into prepared cables to

install additional electronics (e. g. EMA connection, relay panel for external

features).

 To clean the device only use cleaning agents approved by

WINCOR NIXDORF International GmbH (see chapter "Appendix").

Repairs

Repair work may only be carried out by authorized personnel.

Unauthorized opening of the device or repair work carried out

improperly could result in considerable danger to the user.

In case of noncompliance, WINCOR NIXDORF International GmbH

excludes all liability.

Important safety precautions Introduction

4 CINEO C6010 - Operating Manual 01750169755 G

Lithium batteries

The handling and the replacement should only be performed by

authorized service personnel who were trained by the

WINCOR NIXDORF International GmbH.

There is danger of fire or explosion if the batteries are handled

improperly. It is therefore important to note the following points:

– Avoid short circuits

– Never recharge the battery

– Avoid temperatures above +100 °C (+212 °F).

– Do not try to open the battery by force

– Do not allow the battery to come in contact with water or fire

The battery should only be replaced with the same or an equivalent

type recommended by WINCOR NIXDORF International GmbH (see

chapter “Appendix,” section “Consumables”).

Dispose of used batteries in compliance with national regulations and

the manufacturer's specifications.

Introduction General power interruption

01750169755 G CINEO C6010 - Operating Manual 5

General power interruption

i

A general power interruption has the following effects:

– All current transactions are immediately aborted.

– Banknotes remain in the transport routes. They are transported to

the mobile reel storage (reel storage 1) after the device is switched

on again.

 Switch off the device.

 To ensure that the entire device is disconnected from power, you must also

pull the plug of the power supply cable from the on-site electrical socket or

interrupt the power supply by switching off the automatic circuit-breaker or

by unscrewing the fuse in the distributor box of the house installation.

General power interruption Introduction

6 CINEO C6010 - Operating Manual 01750169755 G

01750169755 G CINEO C6010 - Operating Manual 7

Device Overview

The CINEO C6010 is a banknote deposit/dispenser device which has been

designed for indoor installation. The device is operated via the product-specific

software for the system unit (PC) connected to the device.

The deposit procedure takes place via the cash input module. A maximum of

30 banknotes can be deposited per deposit transaction.

The closed cash cycle means that deposited banknotes are made available

again for subsequent transactions. The closed cash cycle is made possible by

using transport modules, reel storages and a cassette.

The dispensing procedure takes place via the cash output module.

Device versions

The CINEO C6010 is available in the following versions:

 CINEO C6010 with compact cassette or reel storage mobile,

in the device versions Frontload and Rearload with the safe version:

 UL safe

Safe door with right or left stop

 CINEO C6010 with standard cassette,

in the device versions Frontload and Rearload with the safe versions:

 UL safe

Safe door with right stop

 CEN L safe

Safe door with right stop

Device views Device Overview

8 CINEO C6010 - Operating Manual 01750169755 G

Device views

CINEO C6010 with compact cassette or

reel storage mobile

Frontload version

1

2

5

4

3

6

7

1

Head

2

Safe

3

Display

4

Shutter USB port

5

Key-operated switch ON/OFF

6

Electronic number combination lock

7

Locking/release lever of safe door

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Diebold Nixdorf CINEO C6010 Operating instructions

Diebold Nixdorf CINEO C6010 Operating instructions

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