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Operating Manual
CINEO C1522
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CINEO C1522 - Operating Manual 01750288185 A
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April Edition 2016
CINEO C1522
Operating Manual
Copyright © Information and trademarks
CINEO C1522 - Operating Manual 01750288185 A
© WINCOR NIXDORF International GmbH 2016
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and rights of reproduction by reprinting,
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01750288185 A CINEO C1522 - Operating Manual I
Contents
Introduction ............................................................................................... 1
Symbols used in this manual ...................................................................... 1
General power interruption ......................................................................... 6
CINEO C1522 ........................................................................................ 7
Device overview ........................................................................................ 9
Device types ............................................................................................... 9
Components ............................................................................................. 10
Device viewCINEO C1522 ........................................................................ 11
Overall view ......................................................................................... 11
Customer panel ................................................................................... 12
Front door opened ............................................................................... 13
Customer panel open .......................................................................... 14
Safe opened ........................................................................................ 15
Basic operation ....................................................................................... 17
General information .................................................................................. 17
Calling the product-specific software ........................................................ 17
Function keys for the product-specific software .................................. 18
SOP button in the inner device door ............................................... 18
SOP button on the operator panel .................................................. 18
Opening / closing the device doors ........................................................... 19
Opening / closing the front doors ......................................................... 19
Opening / closing the inner device door .............................................. 20
Opening / closing the customer panel cover ....................................... 21
Pulling out / pushing in the equipment carriage ................................... 22
Pulling out / pushing in the receipt printer ............................................ 23
Lifting up / pushing down the operator panel ............................................ 24
Unlocking coin modules ............................................................................ 25
Pulling out / pushing in the cash media dispenser............................... 26
Pulling out / pushing in the ticket validator ........................................... 27
Opening / closing the PC cover ................................................................ 28
Switching the device on / off ..................................................................... 29
Opening / closing the safe door ................................................................ 30
Opening the safe door (with factory setting) ........................................ 31
Closing the safe door (with factory setting) .......................................... 34
Changing the locks ................................................................................... 35
Changing the key-operated lock .......................................................... 36
Contents
II CINEO C1522 - Operating Manual 01750288185 A
Changing the number combination lock .............................................. 38
Indexes on the number combination lock ....................................... 38
Setting the new 3-digit code, e.g. 60 - 33 - 43 ................................ 39
Opening / closing the safe door (after changing the lock) ......................... 40
Opening the safe door ......................................................................... 40
Closing the safe door ........................................................................... 44
Opening/closing the safe door .................................................................. 45
Opening/closing the safe door (with factory setting) ............................ 45
Opening the safe door (with factory setting) ................................... 46
Closing the safe door (with factory setting) ..................................... 49
Changing the key and number combination locks ............................... 51
Changing the key-operated lock ..................................................... 52
Changing the number combination lock ......................................... 54
Setting the new 3-digit code, e.g. 60 - 33 - 43 ................................ 55
Opening/closing the safe door (with customized lock) ......................... 56
Opening the safe door (with customized lock) ................................ 57
Closing the safe door (with customized lock) ................................. 60
CMD-V4 Horizontal Cash-Out ................................................................ 63
Modules and function elements ................................................................ 63
Functional components and controls ........................................................ 64
Serial Number Recognition ....................................................................... 65
Cash-out cassette ..................................................................................... 65
Reject / retract cassette ............................................................................ 67
Avoidance of problems and damage ........................................................ 68
Safety precautions ............................................................................... 68
Removing the cassette.............................................................................. 69
Opening the cassette ................................................................................ 70
Emptying the reject/retract cassette .......................................................... 71
Setting the low cash sensor ...................................................................... 72
Setting the note width ................................................................................ 73
Removing the banknotes ..................................................................... 73
Disengaging the banknote rails ............................................................ 74
Disengaging the banknote rail – note width less than 110 mm
(4.33") ............................................................................................. 75
Inserting the banknote rail .................................................................... 76
Inserting the banknote rail – note width less than 110 mm
(4.33") ............................................................................................. 78
Setting the banknote height ...................................................................... 79
Attaching denomination labels .................................................................. 81
Filling the cash-out cassette ...................................................................... 82
Preparing the cash-out cassette .......................................................... 82
Contents
01750288185 A CINEO C1522 - Operating Manual III
Preparing the banknote bundles .......................................................... 84
Inserting banknote bundles.................................................................. 85
General refill notes ......................................................................... 85
New and used banknote bundles ................................................... 86
Deformed banknote bundles .......................................................... 86
Special comments for deformed banknotes ................................... 88
Inserting the cassette ................................................................................ 91
Closing the cassette ............................................................................ 91
Inserting the cassette........................................................................... 92
Cassette initialization ................................................................................ 93
Determining the reference value ............................................................... 93
Troubleshooting ........................................................................................ 95
Overview of sensors and electromechanical components .................. 95
Meaning of abbreviations and symbols ............................................... 96
Electrical elements ......................................................................... 96
Status messages (CMD controller) ........................................................... 98
Checking the banknote paths ................................................................. 104
Checking the vertical transport .......................................................... 105
Checking the dispensing areas ......................................................... 106
Checking the stacker and output transport ........................................ 107
Function test ........................................................................................... 109
Technical data ........................................................................................ 112
Cash-out cassette .............................................................................. 112
Reject / retract cassette ..................................................................... 112
CMD-V5 Horizontal Cash-Out .............................................................. 113
View of Rearload unit with horizontal output ........................................... 113
Important safety precautions .................................................................. 114
CINEO cassettes .................................................................................... 115
Overview ............................................................................................ 115
CINEO cassettes concept ................................................................. 116
Manipulation monitoring ..................................................................... 117
Status messages of the LED ............................................................. 117
Standard cassette Basic/Midrange .................................................... 118
Standard cassette Basic/Midrange opened .................................. 119
Compact cassette Basic/Midrange .................................................... 120
Compact cassette Basic/Midrange opened .................................. 121
Standard cassette High End .............................................................. 122
Standard cassette High End opened ............................................ 123
Compact cassette High End .............................................................. 124
Compact cassette High End opened ............................................ 125
Reject / retract cassette ..................................................................... 126
Contents
IV CINEO C1522 - Operating Manual 01750288185 A
Banknote toning technique ................................................................ 127
Banknote toning technique processes .......................................... 128
Description of processes ......................................................... 129
In Branch (at the branch outlet) .......................................... 129
CIT (armored transport company) ...................................... 129
CIT with case (armored transport company with case) ...... 129
Standard drum (Standard) .................................................. 129
Limiting value ........................................................................... 130
Timer ....................................................................................... 131
Transport timer ................................................................... 131
Open safe timer .................................................................. 131
Alarm timer ......................................................................... 131
Case timer .......................................................................... 132
Modes of the banknote toning technique - High End CINEO
cassette......................................................................................... 133
OFF mode (cassette configuration = In Branch *) ................... 134
OFF mode (cassette configuration = CIT, CIT with Case) ...... 136
Transport mode ....................................................................... 137
Open shutter mode .................................................................. 138
Open safe mode ...................................................................... 139
Safe mode ............................................................................... 140
Trustee mode .......................................................................... 141
Inking mode ............................................................................. 142
Service note ............................................................................. 143
LED display – Power supply ............................................................... 144
Handling the CINEO cassettes ............................................................... 145
Safety instructions .............................................................................. 145
CINEO cassette ................................................................................. 146
Removing cassettes ..................................................................... 147
Inserting cassettes ........................................................................ 148
Reject / retract cassette ........................................................... 148
CINEO cassettes ..................................................................... 149
Inserting cassettes into the docking station .................................. 150
Removing cassettes from the docking station .............................. 150
Opening the reject/retract cassette ............................................... 152
Emptying the reject/retract cassette ............................................. 153
Closing the reject/retract cassette ................................................ 154
Opening the cassette .................................................................... 155
Closing the cassette...................................................................... 155
Removing/refilling banknotes ........................................................ 156
Refill notes .................................................................................... 158
Preparing banknotes................................................................ 158
Contents
01750288185 A CINEO C1522 - Operating Manual V
Cassette initialization ......................................................................... 164
Sensors and electromechanical components ......................................... 165
CMD-V5 with horizontal output transport RL ..................................... 165
Meaning of abbreviations and symbols ............................................. 166
Stacker and output transport ........................................................ 166
Components of dispensing unit and cassette ............................... 168
Checking the banknote paths ................................................................. 169
Checking the vertical transport .......................................................... 169
Checking the dispensing areas ......................................................... 171
Checking the stacker and output transport ........................................ 171
Stacker wheel area ....................................................................... 172
Single reject area .......................................................................... 172
Gear tracks of the stacker and output transport ........................... 173
Horizontal output ..................................................................... 173
Settings ................................................................................................... 174
Fundamentals .................................................................................... 174
Setting the CINEO cassettes to the needed banknote size ............... 175
Setting the banknote width in the CINEO cassettes .......................... 177
Setting the banknote height in the CINEO cassettes ........................ 179
Technical Data ........................................................................................ 183
Standard cassette Basic/Midrange .................................................... 183
Compact cassette Basic/Midrange .................................................... 183
Standard cassette High End .............................................................. 184
Compact cassette High End .............................................................. 184
Reject / retract cassette ..................................................................... 185
TOPCOIN Coin Module ......................................................................... 187
Pulling out / pushing in the coin hopper .................................................. 188
Emptying / replenishing the coin hopper ................................................. 190
Eliminating a coin jam ............................................................................. 191
Operator panel 06 ................................................................................. 193
Keys and indicators ................................................................................. 194
TP27 Receipt Printer ............................................................................. 199
Functional components and controls ...................................................... 200
Printer control panel ................................................................................ 202
Position of control mark sensor .............................................................. 204
Paper handling ........................................................................................ 206
Printer accessories ................................................................................. 210
Roller holders ..................................................................................... 210
Basic settings .......................................................................................... 211
Contents
VI CINEO C1522 - Operating Manual 01750288185 A
Selecting the roller holder .................................................................. 211
Setting the paper-low sensor ............................................................. 212
Positioning the control mark sensor ................................................... 214
Changing the position of the control mark sensor between the
thermal print side and the rear ...................................................... 215
Paper-low sensor / paper-out sensor ...................................................... 218
Paper-low sensor ............................................................................... 218
Paper out sensor ................................................................................ 218
Replacing the paper roll .......................................................................... 219
Removing the paper roll ..................................................................... 219
Inserting the paper roll ....................................................................... 221
Blinking diagram of ERROR-LED ........................................................... 228
Malfunctions ............................................................................................ 230
Paper jam ........................................................................................... 230
Removing scraps of paper from the paper guide ......................... 230
Removing scraps of paper from the presenter ............................. 232
Removing scraps of paper in the paper cutter ................................... 236
Control mark recognition error ........................................................... 240
Temperature error thermal print head ................................................ 241
Cleaning the sensors ......................................................................... 242
Other problems .................................................................................. 244
Consumables .......................................................................................... 245
Paper products ................................................................................... 245
Paper specifications ........................................................................... 245
Receipt roll dimensions ...................................................................... 246
Control mark print .............................................................................. 246
Control mark dimensions .............................................................. 247
Preprinted receipts ............................................................................. 249
PayCheck Printer .................................................................................. 251
Functional components and controls ...................................................... 252
Paper change .......................................................................................... 254
Test printout ............................................................................................ 255
Malfunctions ............................................................................................ 256
Fault messages .................................................................................. 256
Print problems .................................................................................... 257
Technical data ......................................................................................... 258
General information ........................................................................... 258
Paper specifications ........................................................................... 258
Single banknote validator .................................................................... 259
Functional components and controls ...................................................... 260
Contents
01750288185 A CINEO C1522 - Operating Manual VII
Validator unit ........................................................................................... 261
Cash boxes ............................................................................................. 263
Removing / inserting the cash box .......................................................... 265
Removing / inserting the cash box for 500 / 900 banknotes.............. 265
Removing / inserting the cash box for 1200 banknotes..................... 267
Opening / closing the cash box ............................................................... 268
Emptying the cash box............................................................................ 269
Description of the banknote route ........................................................... 270
Display LEDs .......................................................................................... 271
Optical signals......................................................................................... 272
General information ........................................................................... 272
Malfunction ........................................................................................ 273
Reject indicators ................................................................................ 274
Malfunctions ............................................................................................ 277
Clearing a banknote jam .................................................................... 281
Banknote jam in the validator unit ................................................ 281
Note jam at transition to the cash box .......................................... 282
Cleaning and maintenance ..................................................................... 283
Cleaning card ..................................................................................... 284
Validator unit ...................................................................................... 285
Lower area of the single banknote validator ...................................... 287
Approved cleaning utilities ...................................................................... 289
Note specification ................................................................................... 289
2D barcode reader ED40 ...................................................................... 291
Malfunctions ............................................................................................ 294
Technical Data ........................................................................................ 295
Electrical characteristics .................................................................... 295
Optical characteristics ....................................................................... 295
Light source for the image sensor ................................................ 295
Projection (DOE) .......................................................................... 295
Image sensor ................................................................................ 296
Physical characteristics ..................................................................... 296
Ambient conditions ............................................................................ 296
Safety standards ................................................................................ 296
Decoding ............................................................................................ 297
Contactless card reader EMV/NFC ...................................................... 299
Controls................................................................................................... 300
RF interference ....................................................................................... 300
ID card system ........................................................................................ 301
Troubleshooting ...................................................................................... 302
Contents
VIII CINEO C1522 - Operating Manual 01750288185 A
UPS Rackmodel Eaton 5P .................................................................... 303
Overview of versions ............................................................................... 304
Important Safety Precautions ............................................................. 304
Controls ................................................................................................... 305
Front View .......................................................................................... 305
Rear view (120 V version) .................................................................. 306
Rear view (240 V version) .................................................................. 308
Display ............................................................................................... 310
Navigation elements .......................................................................... 311
Initial start-up ........................................................................................... 312
Switching On ........................................................................................... 313
In normal operation ............................................................................ 313
In battery operation ............................................................................ 314
Switching Off ........................................................................................... 315
Changing to battery operation ................................................................. 316
Indications/Troubleshooting .................................................................... 317
Description of the status indicators .................................................... 317
Malfunctions ....................................................................................... 318
Removing / installing the battery ............................................................. 320
Dismantling ........................................................................................ 321
Installation .......................................................................................... 322
Technical data ......................................................................................... 323
Relay Panel for External Features USB .............................................. 325
Technical data ......................................................................................... 326
Description of connectors .................................................................. 326
Terminal diagram ............................................................................... 328
Sample connection of customer feedback ......................................... 328
Malfunctions .......................................................................................... 329
General information................................................................................. 329
Malfunctions of the safe .......................................................................... 329
Cleaning, Service and Maintenance .................................................... 331
Cleaning the housing .............................................................................. 331
Cleaning the LCD monitor ....................................................................... 332
Appendix ................................................................................................ 333
Technical Data ........................................................................................ 333
General installation conditions ........................................................... 333
Electrical characteristics of the supply network ............................ 333
Contents
01750288185 A CINEO C1522 - Operating Manual IX
Device conditions .................................................................... 334
Installation specifications .............................................................. 335
Environmental Conditions ....................................................... 336
Consumables .......................................................................................... 338
Orders ................................................................................................ 338
Loading aid ........................................................................................ 338
Emergency set Inking ........................................................................ 339
Approved cleaning materials .................................................................. 340
Orders ................................................................................................ 340
Notes on using cleaning materials ..................................................... 340
General-purpose cleaning materials .................................................. 341
Cleaning material for special components ......................................... 341
Compliance with Standards and Approvals ............................................ 342
Standards met ................................................................................... 342
Conformity ......................................................................................... 342
Notes concerning radio interference suppression and electrical
safety ................................................................................................. 343
Certification for data transmission ..................................................... 343
FCC rules and Canadian Standard ICES - 003 ................................. 343
UL 291, Level 1 (security Container) ................................................. 343
Environmental protection ........................................................................ 344
Environmentally and recycling-friendly product development ............ 344
Saving energy .................................................................................... 344
Disposing of used consumables ........................................................ 344
Labels on plastic case parts .............................................................. 344
Returning, recycling and disposing of used units and
consumables ..................................................................................... 345
Contents
X CINEO C1522 - Operating Manual 01750288185 A
01750288185 A CINEO C1522 - Operating Manual XI
Abbreviations
A
AC Alternating Current
B
BSMI Bureau of Standards,
Metrology and Inspection
C
CCMS Cash Cycle Management
Solutions
CDRH Center for Devices and
Radiological Health
CE Communauté Européenne
(European Community)
Declaration of Conformity
CFR Code of Federal
Regulation
CL Clutch
CL Electromagnetic Clutch
CMD-V4 Cash Media
Dispenser Version 4
CMD-V5 Cash Media
dispenser version 5
CNS Chinese National
Standards
CSA Canadian Standards
Association
CSA Canadian Standards
Association (Kanadische
Normenvereinigung)
D
DC Direct Current
DCM Direct Current Motor
DDU Double Note Detection
Unit
DIN German Institute for
Standardization
DIP Dual-in-line package
DOE Diffractive Optical Element
DPS Digital Photosensor
DT Data Transmission
E
EC European Community
EEPROM Electrical
Erasable Programmable
Read Only Memory
EMA Intruder alarm system
EN Europäische Norm
EN European standard
F
FCC Federal Communications
Commission
G
GmbH Limited liability company
I
ICES Interference-Causing
Equipment Standards
Abbreviations
XII CINEO C1522 - Operating Manual 01750288185 A
ICES Interference Causing
Equipment Standards
ICES Interference-Causing
Equipment Standards
IEC International
Electrotechnical
Commission
IEC International
Electrotechnical
Commission
(Internationale
elektrotechnische
Kommission)
IP International Protection
ISO International Organization
for Standardization
L
LCD Liquid Crystal Display
LED Light-Emitting Diode
M
MA Magnet
P
PC Personal Computer
(system unit of the device)
PCS Print Contrast Sensitivity
PE Paper out sensor
PS Photosensor
PSD Photosensor Dispense
PSD Photosensor Dispense
(sensor for dispensing
process)
PSE Photosensor Empty
PSE Photosensor Empty
(cassette empty sensor)
R
RL Rearload
RoHS Restriction of certain
Hazardous Substances
(directive for the limitation
of the use of certain
hazardous substances in
electrical and electronic
devices)
RSI Remote Status Indicator
S
SAT Stacker and output
transport
SELV Safety Extra-Low Voltage
SM Stepper Motor
SNR Serial number recognition
SOP Service and Operating
Program
ST Connector
SW Switch
T
TN network Power supply
network according to EN
60950
TP Thermal Printer
U
UL Underwriters Laboratories
Inc.
Abbreviations
01750288185 A CINEO C1522 - Operating Manual XIII
UPS Uninterruptible Power
Supply
USB Universal Serial Bus
Z
ZKS Number combination lock
Abbreviations
XIV CINEO C1522 - Operating Manual 01750288185 A
01750288185 A CINEO C1522 - Operating Manual 1
Introduction
These operating instructions provide all of the information required for
problem-free operation of the CINEO C1522.
After you have studied the operating instructions, you will be able to:
replace consumables,
empty and replenish cassettes with banknotes,
operate the device properly.
Symbols used in this manual
Text following this mark represents an item in a list.
" " Text in quotation marks contains references to other chapters or sections in
this document.
Paragraphs following this symbol are actions to be performed in the order
in which they are specified.
Text following this symbol should be given special attention in order to
avoid damage and injury.
i
This symbol identifies paragraphs which contain general notes to
facilitate use of the device and help avoid operating errors.
Symbols used in this manual Introduction
2 CINEO C1522 - Operating Manual 01750288185 A
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