Diebold Nixdorf iSCAN EASY User manual

Type
User manual
BEETLE /iSCAN EASY Family
User manual
01750359730A
Copyright
© Diebold Nixdorf
All rights, including rights of translation, reproduction by printing, copying or similar methods, in part or in
whole, are reserved.
Any violations give rise to a claim for damages. All rights reserved, particularly in relation to the grant of a
patent or the registration of a utility model. Subject to availability and technical modifications. All names of
hardware and software products mentioned in this manual are trade names and/or trademarks of their re-
spective manufactures.
.
Contents
Introduction ....................................................................................................................................................... 1
About this Manual ........................................................................................................................... 1
Important Notes ................................................................................................................................................ 2
Note on Laser ................................................................................................................................. 4
ESD (Electrostatic Sensitive Devices) ................................................................................................................. 4
Warranty ............................................................................................................................................................ 5
Installation and Startup ..................................................................................................................................... 5
Before turning on the System ........................................................................................................... 5
Connecting the System ...................................................................................................................................... 6
Start up .......................................................................................................................................... 6
Power Connection and LAN Support ................................................................................................. 6
Disconnecting the System from the Mains ......................................................................................... 8
Components ...................................................................................................................................................... 9
BEETLE /iSCAN EASY with Cash Components ...................................................................................... 9
BEETLE /iSCAN EASY without Cash Components ............................................................................... 10
Opening the BEETLE /iSCAN EASY ................................................................................................................... 11
Cash Module iCASH 10 .................................................................................................................................... 12
Overall view .................................................................................................................................. 13
Front door open ............................................................................................................................ 14
Rear view ..................................................................................................................................... 15
Drum module cover open .............................................................................................................. 16
Basic Operation ............................................................................................................................. 16
Switching the device on / off .................................................................................................................... 16
Removing / mounting the transport path cover ................................................................................ 17
Removing / inserting the collection cassette .................................................................................... 18
Removing it: .............................................................................................................................................. 18
Inserting it ................................................................................................................................................. 19
Opening / closing the drum module cover ....................................................................................... 20
Front drum module ................................................................................................................................... 20
Rear drum module .................................................................................................................................... 20
Putting drum modules in service position ........................................................................................ 21
Front drum module ................................................................................................................................... 21
Pushing it in ............................................................................................................................................... 22
Rear drum module ........................................................................................................................ 22
Removing it: .............................................................................................................................................. 22
Deposit ...................................................................................................................................................... 24
Rejected banknotes ..................................................................................................................................25
Rules for the quality of deposited banknotes ...........................................................................................25
Dispensing .................................................................................................................................................26
Cash Paths .................................................................................................................................... 27
Overview ...................................................................................................................................................27
Deposit process .........................................................................................................................................27
Dispensing process ....................................................................................................................................28
Emptying the drum modules ....................................................................................................................29
Collection Cassette ........................................................................................................................ 29
General ......................................................................................................................................................29
Function elements and controls ...............................................................................................................30
Collection cassette open ..........................................................................................................................31
Handling the collection cassette ...................................................................................................... 31
Opening the collection cassette ................................................................................................................31
Malfunctions ................................................................................................................................. 34
General ......................................................................................................................................................34
Troubleshooting ........................................................................................................................................35
Jam in the rear transport unit ..................................................................................................................38
Jam in the drum module ..........................................................................................................................40
Jam in the reject unit ................................................................................................................................41
Other problems ............................................................................................................................. 43
Cleaning, Service and Maintenance ................................................................................................. 47
Cleaning the housing .................................................................................................................................47
Cleaning the operator displays .................................................................................................................47
Cleaning the transport paths ....................................................................................................................48
Cleaning the banknote reader ..................................................................................................................48
Coin Module iCASH 15E ................................................................................................................................... 49
Cash Module iCASH 20 .................................................................................................................................... 50
Components ................................................................................................................................. 51
Front View .................................................................................................................................................51
Back View ..................................................................................................................................................52
Main Module external Indicators .................................................................................................... 53
Modules Front Indicators ............................................................................................................... 54
Spine Indicator .............................................................................................................................. 55
Locks and Security Principle ............................................................................................................ 56
Cash Box Handling and Arming ....................................................................................................... 58
Loader Cassette Handling, using and Quality Banknote ..................................................................... 60
Jam Clearing ................................................................................................................................. 65
In the Spine ...............................................................................................................................................65
In the Recognition Sensor .........................................................................................................................66
In the Recognition Sensor to Spine Interface ...........................................................................................67
In the Positioner, at the Inlet ....................................................................................................................68
Coin Module CINEO C1010 .............................................................................................................................. 69
Cash Module Cineo C6010 ............................................................................................................................... 70
Head Unit ..................................................................................................................................... 71
Components .............................................................................................................................................. 71
Opening/closing the head transport module A ........................................................................................ 71
Opening/closing the cash input module ................................................................................................... 72
Opening/closing the head transport module B ........................................................................................ 73
Opening/closing the head transport module C3 ...................................................................................... 74
Opening/closing the head transport module C5 ...................................................................................... 74
Troubleshooting ............................................................................................................................ 75
Clearing a banknote jam in the cash input module .................................................................................. 75
Clearing a banknote jam in the head transport module A ....................................................................... 76
Clearing a banknote jam in the head transport module B ....................................................................... 76
Clearing a banknote jam in the head transport module C3 ..................................................................... 77
Clearing a banknote jam in the head transport module C5 ..................................................................... 79
Printer TH230+ ................................................................................................................................................. 81
Safety Instructions ........................................................................................................................ 81
Operator Panel ............................................................................................................................. 82
1 - OPEN .................................................................................................................................................... 82
2 - Red ERROR LED .................................................................................................................................... 83
3 - Yellow PAPER LED ................................................................................................................................ 83
4 - Green POWER LED ............................................................................................................................... 83
5 - FEED ..................................................................................................................................................... 84
Print Head / Rubber Roller Cleaning ......................................................................................................... 85
Paper Roll Exchange .................................................................................................................................. 87
Paper Near End Sensor Adjustment ......................................................................................................... 89
Connector Variants ................................................................................................................................... 90
Energy-saving Mode ................................................................................................................................. 90
Technical Data ........................................................................................................................................... 91
Paper Specification ................................................................................................................................... 92
Print Area .................................................................................................................................................. 93
Printer P1200 ................................................................................................................................................... 94
1. Safety regulations ................................................................................................................ 94
2. Display/operating elements .................................................................................................. 95
3. LED Indication Table ............................................................................................................. 96
4. Paper Specification ............................................................................................................... 97
5. Loading the Paper Roll ........................................................................................................ 100
6. Troubleshooting ................................................................................................................. 103
6.1. Removing Jammed Paper ................................................................................................. 103
6.2. Resetting Cutter Failure or Jam ......................................................................................... 104
7. P1200 Specification ............................................................................................................ 105
BEETLE /M-II plus (G41 Motherboard) .......................................................................................................... 106
BEETLE M-III ................................................................................................................................................... 107
Scanner .......................................................................................................................................................... 108
Cleaning the Bin ...................................................................................................................................... 108
Scanner Maintenance ............................................................................................................................. 110
Scanning Items ........................................................................................................................................ 110
Proper Scanning Technique ................................................................................................................... 110
Scanner (BEETLE /iSCAN EASY Hybrid) .......................................................................................................... 111
Cleaning the Bin .......................................................................................................................... 111
BA92/93 (with resistive Touch Screen) ......................................................................................................... 112
General ...................................................................................................................................... 112
Operator Panel ............................................................................................................................ 113
USB Interface.......................................................................................................................................... 113
On Screen Display (OSD) ....................................................................................................................... 113
Menu ...................................................................................................................................................... 113
LED .......................................................................................................................................................... 113
ON/OFF Button ...................................................................................................................................... 113
Construction of the resistive Touch Screen .................................................................................... 114
How to Operate .......................................................................................................................... 114
Cleaning Instructions ................................................................................................................... 114
Cleaning Instructions ..................................................................................................................................... 115
Approved Cleaning Materials ........................................................................................................ 115
Appendix ........................................................................................................................................................ 116
Technical Data............................................................................................................................. 116
Environmental Requirements ....................................................................................................... 120
Cleaning Instructions ................................................................................................................... 121
Maintenance and Service ....................................................................................................................... 121
Cleaning Materials: Order Numbers ...................................................................................................... 122
Certificates ..................................................................................................................................................... 123
FCC-Class A Declaration ......................................................................................................................... 123
Recycling .................................................................................................................................... 124
BEETLE /iSCAN EASY User Manual
1
Introduction
The BEETLE /iSCAN EASY is a terminal that offers a customer to handle the purchase by
scanning, bagging and paying the items on his own. In case of problems an attendant is
available for quick support.
BEETLE /iSCAN EASY offers the following main functions:
â–ª Record function - records items, the customer wants to buy
â–ª Control function - secures the recording of all items
â–ª Payment function - payment may be effected by banking cards, customer cards and
accounts.
About this Manual
i
Text following this symbol should be given special attention in order to avoid
damage and injury.
BEETLE /iSCAN EASY User Manual
2
Important Notes
Appliances supplied by Diebold Nixdorf comply with the respective safety regulations for
data-processing installations and information technology installations, including electrical
office equipment for use within an office environment.
Whenever work of any kind is done on the device, as well as when data cables are
plugged and unplugged, the device must be completely disconnected from the line
voltage.
After maintenance and repair work on the cash module the module must be
completely pushed into the BEETLE /iSCAN EASY and the front door must be closed
before switching on the device.
â–ª Keep this manual safe and at hand for ready reference.
â–ª Appliances may only be repaired by authorized technicians.
â–ª Unauthorized opening of the housing or inexpert repairs can result not only in
considerable personal danger, but will also invalidate your warranty and liability
protection.
â–ª Always consult the enclosed documentation before doing any work with this
appliance.
â–ª If this device is brought from a cold environment into a heated place of business,
condensation may occur. Before operation, the device must be completely dry.
Therefore, an acclimatization period of at least two hours must be adhered to.
â–ª The sockets of the house installation must be easily accessible.
â–ª Always lay the supply leads and cables in such a way that they cannot be stepped on
or tripped over.
â–ª Only touch green marked handles and knobs for moving parts.
â–ª Exchange damaged cables immediately.
â–ª In order to completely disconnect the device from the power source, turn the device
off and use the separator in the fuse box\building installation.
â–ª Make sure that no objects (such as paper clips) can reach the interior of the device,
since electrical shocks or short-circuits could result.
â–ª To avoid overheating of the system ensure that the BEETLE /iSCAN EASY receives
adequate ventilation.
â–ª During an electrical storm, data cables should not be plugged in or unplugged.
â–ª Keep the device away from airstreams/ventilation, vibrations, dust, humidity and
heat.
â–ª Ensure that used parts are disposed of in an environmentally friendly manner.
BEETLE /iSCAN EASY User Manual
3
â–ª In case of an accident (such as a damaged housing, entry of liquids or foreign
objects), switch the device off and use the separator to completely remove the
device from power.
â–ª BEETLE /iSCAN EASY is the result of state-of-the-art technology. Therefore, please
also ensure that the BEETLE /iSCAN EASY is operated under modern building and
technical conditions in order to ensure flawless and efficient operation. The
appliance and other information technology hardware should only be connected to
electrical supply networks with a separate protective earth wire (PE). This type of
electrical supply network is referred to as a TN-S network. Do not use PEN
conductors. Also follow the recommendations set forth in DIN VDE 0100 Part 540,
Appendix C2 as well as EN50174-2, §5.4.3., the National Electrical Code ANSI/NFPA
70-2005 and the Canadian Electrical Code, Part I, CSA C22.1-02.
â–ª When working on the cutter of the printer, the device must be turned off.
â–ª Always keep the ventilation slots free of obstruction to ensure adequate air
circulation and avoid overheating.
â–ª Transport the appliance only in its original packaging (to protect it against knocks and
bumps).
â–ª Batteries must be disposed of according to local regulations on the disposal of special
waste.
â–ª Connecting Peripherals
Use only shielded cables when connecting devices to the system to ensure
compliance with international Rules and Regulations for radiated emission as well as
to achieve a high immunity against external disturbances.
BEETLE /iSCAN EASY User Manual
4
Note on Laser
The barcode readers contain a light-emitting diode (LED), classified according to
LASER CLASS 3R:
ESD (Electrostatic Sensitive Devices)
Electrostatic sensitive devices (ESD) may be marked with this sticker.
When you handle components fitted with ESDs, you must observe the following points
under all circumstances:
â–ª Unplug the power before inserting or removing components containing ESDs.
â–ª While working with ESDs you must discharge yourself by using an ESD wrist strap or
grounding cable to connect yourself at all times to the earth connector of power
socket or a grounded object.
â–ª Place all components containing ESDs on a static-safe base.
â–ª The equipment and tools you use must be free of static charges.
â–ª Always hold boards with ESDs by their edges. Do not touch the components.
â–ª Never touch pins or conductors on boards fitted with ESDs.
CAUTION – CLASS 3R
LASER RADIATION WHEN
OPEN. AVOID DIRECT
EYE EXPOSURE.
BEETLE /iSCAN EASY User Manual
5
Warranty
Diebold Nixdorf generally guarantees a warranty engagement for 12 months beginning with
the date of delivery. This warranty engagement covers all damages which occur despite a
normal use of the product.
Damages because of
â–ª improper or insufficient maintenance,
â–ª improper use of the product or unauthorized modifications of the product,
â–ª inadequate location or surroundings
will not be covered by the warranty.
For further information on the stipulation consult your contract.
All parts of the product which are subject to wear and tear are not included in the warranty
engagement. For detailed warranty arrangements please consult your contract documents.
Installation and Startup
i
Be certain to follow the safety guidelines in the chapter »Important Notes«.
Before turning on the System
Unpack the parts and make sure that every item at the packing list is included.
If you find
â–ª shipping damage or
â–ª discrepancies between the contents of the package and the packing list or
â–ª defects,
please inform your vendor or Diebold Nixdorf International GmbH (WN) sales location
immediately. Also provide the packing list and the packing list item and serial numbers for
the effected unit.
Please find the Serial Number at the side or at the back of the housing.
i
For further information please read the installation manual.
BEETLE /iSCAN EASY User Manual
6
Connecting the System
Start up
The power supply system must be equipped with separately guided protective earth
conductor (PE). This kind of electricity system is known as TN-S network. Do not use PEN
conductors!
Ratings of BEETLE /iSCAN EASY:
100-120 V / 200 V – 240 V
2.0 A / 1.0 A
50-60 Hz
Caution! Check that the set nominal voltage of the appliance corresponds to the
local mains voltage.
Power Connection and LAN Support
The BEETLE /iSCAN EASY supports Ethernet 10/100 BASE-T local area network (LAN)
communication protocol. The BEETLE /iSCAN EASY terminal provides a female RJ-45
connection port for the LAN. A 6-foot LAN cable is provided with the system.
Remove two screws at the back of the device (see arrows).
BEETLE /iSCAN EASY User Manual
7
Plug in the power und the LAN cable.
Unlock and open the front door of the BEETLE /iSCAN EASY.
LAN
LAN
BEETLE /iSCAN EASY User Manual
8
Pull out the cash module at the left side.
Check if all power plugs are well installed in the power distributor.
Start up the system by pressing the button to position 1 (see arrow).
Disconnecting the System from the Mains
â–ª At first shut down the system by the software application.
â–ª Pull out the cash module at the left side. Disconnect the system by pressing the
button in position 0 (see picture above).
BEETLE /iSCAN EASY User Manual
9
Components
BEETLE /iSCAN EASY with Cash Components
BEETLE /iSCAN EASY User Manual
10
BEETLE /iSCAN EASY without Cash Components
BEETLE /iSCAN EASY User Manual
11
Opening the BEETLE /iSCAN EASY
Unlock and open the front door of the BEETLE /iSCAN EASY.
BEETLE /iSCAN EASY User Manual
12
Cash Module iCASH 10
The iCASH 10 is a compact automated teller safe which is designed as an integrated
countertop model for cash deposits and dispenses.
The closed cash cycle means that deposited banknotes are made available again for
subsequent transactions.
This closed cash cycle is made possible by using three drum modules, each with a maximum
capacity of 250 banknotes.
iCASH 10 also has a collection cassette with a maximum capacity of 450 banknotes. The
collection cassette accommodates those banknotes which cannot be deposited in a drum
module.
Switch off the device. Unlock the BEETLE /iSCAN EASY and open the front door.
Grasp the iCASH 10 and pull it out completely.
BEETLE /iSCAN EASY User Manual
13
Overall view
1
Upper cover
6
Gripping edge of front door
2
Operator display
7
Handle
3
Banknote input
8
Transport path cover
4
Banknote removal area
9
Lock of transport path cover
5
Front door
BEETLE /iSCAN EASY User Manual
14
Front door open
1
Collection cassette cover
4
Lock of drum module cover
2
Lock of collection cassette cover
5
Power switch
3
Drum module cover
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Diebold Nixdorf iSCAN EASY User manual

Type
User manual

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