2. Computers & electronics
  3. Software
  4. Cisco
  5. Prime Infrastructure
Prime Infrastructure

Cisco Prime Infrastructure User guide

  • Hello! I am an AI chatbot trained to assist you with the Cisco Prime Infrastructure User guide. I’ve already reviewed the document and can help you find the information you need or explain it in simple terms. Just ask your questions, and providing more details will help me assist you more effectively!
Cisco Prime Infrastructure 3.10 User Guide
First Published: 2021-09-24
Last Modified: 2021-12-06
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS,
INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH
THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY,
CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB's public domain version of
the UNIX operating system. All rights reserved. Copyright ©1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS" WITH ALL FAULTS.
CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS
HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network
topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional
and coincidental.
All printed copies and duplicate soft copies of this document are considered uncontrolled. See the current online version for the latest version.
Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL:
https://www.cisco.com/c/en/us/about/legal/trademarks.html. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a
partnership relationship between Cisco and any other company. (1721R)
©2021 Cisco Systems, Inc. All rights reserved.
CONTENTS
Full Cisco Trademarks with Software License ?
Get Started With Prime Infrastructure 45
PART I
Get Started With Cisco Prime Infrastructure 1
CHAPTER 1
Prime Infrastructure Organization 1
Setup Tasks to Complete Before Using Prime Infrastructure 2
Log In and Out 3
Change Your Password 3
Use the Main Window Controls 3
Change Your Default Home Page 5
Set Up and Use the Dashboards 5
How to Use the Dashboards 6
Customize the Dock Window 7
Types of Dashboards 8
Check the Health of the Entire Network Using the Network Summary Dashboard 8
Check the Health of All Devices or All Interfaces Using the Overview Dashboard 9
Check the Health of Wireless Networks Using the Wireless Dashboard 9
Check the Performance of a Specific Device or Interface Using the Performance Dashboard 10
Add Dashlets to Dashboards 12
Add a Predefined Dashlet To a Dashboard 12
Add a Customized Dashlet to the Device Trends Dashboard 13
Add a New Dashboard 14
Add a Customized Dashlet to the Performance Dashboard 15
Troubleshoot Network Health Using Dashboards 16
Define Health Rules 16
Cisco Prime Infrastructure 3.10 User Guide
iii
Define QoS and Interface Settings 17
Network Health Map Features 18
Network Health Display Options 18
Network Health Summary 19
QoS Metrics 19
Traffic Conversation 20
Work In a Different Virtual Domain 21
Manage Jobs Using the Jobs Dashboard 22
Extend Cisco Prime Infrastructure Functions 24
Check Cisco.com for the Latest Documentation 24
Change Prime Infrastructure User Settings 25
CHAPTER 2
Set User Preferences 25
Change Your User Preferences 25
Change Your Idle-User Timeout 25
Disable Idle User Timeout 26
Change List Length 27
Configure the Global Timeout for Idle Users 28
Manage the Inventory 29
PART II
Add and Organize Devices 31
CHAPTER 3
Add Devices to Prime Infrastructure 31
Understand the Discovery Process 33
Add Devices Using Discovery 34
Specify the Management IP Address Type (IPv4/IPv6) for Discovered Devices 35
Run Quick Discovery 35
Run Discovery with Customized Discovery Settings 36
Verify Discovery 37
Import Devices from Another Source 37
Create Device Import CSV Files 38
Add Devices Manually (New Device Type or Series) 39
Configuring SNMP Engine Id 40
Add Devices to Prime Infrastructure 41
Cisco Prime Infrastructure 3.10 User Guide
iv
Contents
Add a Virtual Device Context Device 43
Add a Meraki Device to Prime Infrastructure 43
Prerequisites for Adding Wireless Controllers 44
Validate Added Devices and Troubleshoot Problems 45
Check a Device's Reachability State and Admin Status 46
Device Reachability and Admin States 46
Move a Device To and From Maintenance State 48
Edit Device Parameters 48
Synchronize Devices 49
Smart Inventory 49
Add NAM HTTP/HTTPS Credentials 50
Export Device Information to a CSV File 50
Apply Device Credentials Consistently Using Credential Profiles 51
Create a New Credential Profile 51
Apply a New or Changed Profile to Existing Devices 51
Delete a Credential Profile 52
Export and Import a Credential Profile 52
Create Groups of Devices for Easier Management and Configuration 53
How Groups Work 54
Network Device Groups 54
Port Groups 55
Data Center Groups 56
How Elements Are Added to Groups: Dynamic, Manual, and Mixed Groups 56
Groups and Virtual Domains 57
Create User-Defined Device Groups 57
View All Groups to Which a Device Belongs 58
Create Location Groups 58
Create Groups Using CSV Files 60
Export Groups to CSV Files 60
Add APs to Device Groups and Location Groups 61
Create Port Groups 61
Create User-Defined Data Center Groups 62
Edit User-Defined Groups 63
Make Copies of Groups 63
Cisco Prime Infrastructure 3.10 User Guide
v
Contents
Copy User-Defined and Location Groups 64
Hide Groups That Do Not Have Any Members 64
Delete Groups 64
Create Compute Resource Groups 65
View Devices 67
CHAPTER 4
View Network Devices 67
View Compute Devices 70
Create User Defined UCS Groups 75
Create User Defined Hosts and VMs 75
Manage Compute Resources 77
CHAPTER 5
Manage VMware Vcenter Server 77
Add a VMware vCenter Server 77
CSV File Requirements for Importing Vcenter 78
Monitor Compute Resource Performance 78
Set the Polling Interval for Data Center Devices 79
Set Up Cluster Monitoring 79
Manage Device Configuration Files 81
CHAPTER 6
Set Up Device Configuration File Management 81
Control How Archiving is Triggered 81
Set Up Event-Triggered Archiving 82
Specify Items to be Excluded When Configuration Files Are Checked for Changes 83
Control the Timeouts for Configuration Archive Operations 83
Control How Often the Archive Summary Is Updated 84
Control How Many Files Can Be Archived In Parallel 84
Control Whether Configuration File Content Is Masked During Exports 84
Download Configuration Files 84
Control When Device Configuration Files are Purged from the Database 85
How Do I Find Out the Last Time Files Were Archived? 85
Back Up Device Configuration Files to the Archive 85
What Is Backed Up to the Database? 86
Back Up (Archive) Configuration Files 86
Cisco Prime Infrastructure 3.10 User Guide
vi
Contents
View the Device Configuration Files That Are Saved in the Archive 87
View All Archived Files 87
View Archived Files for a Specific Device 88
View the Raw Content of an Archived Configuration File 88
Label Important Configuration Files With Tags 88
Synchronize Running and Startup Device Configurations 89
Compare or Delete Device Configuration Files 89
Deploy an External Configuration File to a Device 90
Overwrite a Startup Configuration with a Running Configuration 91
Roll Back a Device’s Configuration To an Archived Version 91
Download Configuration Files 92
Check the Network Audit for Configuration Archive Operations 93
Manage Device Software Images 95
CHAPTER 7
Set Up Software Image Management 95
Make Sure Devices Are Configured Correctly 96
Verify the FTP/TFTP/SFTP/SCP Settings on the Prime Infrastructure Server 96
How to Control Images that are Saved to the Image Repository During Inventory Collection 97
Software Image Management Processes and Supported Devices 97
Adjust Criteria for Cisco.com Image Recommendations 99
Adjust Image Transfer and Distribution Preferences 100
Add a Software Image Management Server to Manage Groups of Devices 101
Change Cisco.com Credentials for Software Image Operations 102
Copy Software Images from Devices to the Image Repository (Create a Baseline) 102
How Do I Find Out Which Images Are Used by Network Devices? 103
How Do I Know a Device Has the Latest Image? 103
How Do I Know Whether I have Permission to Download Software from Cisco.com 103
View the Images That Are Saved in the Image Repository 104
Find Out Which Devices Are Using an Image 104
View Recommended Images on Cisco.com 105
Download Images from Cisco.com 105
Add (Import) Software Images to the Repository 106
Add a Software Image That Is Running on a Managed Device 106
Add a Software Image from an IPv4 or IPv6 Server (URL) 107
Cisco Prime Infrastructure 3.10 User Guide
vii
Contents
Add a Software Image for an FTP Protocol Server (Protocol) 108
Add a Software Image from a Client Machine File System 108
Import Software Images to the Virtual Image Repository 109
Change the Device Requirements for Upgrading a Software Image 110
Verify That Devices Meet Image Requirements (Upgrade Analysis) 110
Distribute a New Software Image to Devices 111
Activate a New Software Image on Devices 113
Deploy Software Images to Wireless/DC Devices 114
Supported Image Format for Stack Devices 115
Commit Cisco IOS XR Images Across Device Reloads 115
Check the Network Audit for Software Image Operations 116
ASD Exceptions and Error Conditions 117
Upgrade Controller Software using Rolling AP Upgrade 119
Perform Configuation Audits Using Compliance 121
CHAPTER 8
How To Perform a Compliance Audit 121
Enable and Disable Compliance Auditing 122
Create a New Compliance Policy 122
Create Compliance Policy Rules 123
Examples—Rule Conditions and Actions 124
Example: Block Options 124
Example Conditions and Actions: Community Strings 125
Example Conditions and Actions: IOS Software Version 126
Example Conditions and Actions: NTP Server Redundancy 126
Create a Compliance Profile That Contains Policies and Rules 127
Run a Compliance Audit 128
View the Results of a Compliance Audit 129
Fix Compliance Violations on Devices 130
View Violation Summary Details 130
View Violation Job Details 131
Import and Export Compliance Policies 131
View the Contents of a Compliance Policy XML File 132
View PSIRT and EOX Information 132
View Device Security Vulnerabilities 132
Cisco Prime Infrastructure 3.10 User Guide
viii
Contents
View Device Hardware and Software End-of-Life Report 133
View Module Hardware End of Life Report 134
View Field Notices for Device 134
Visualize the Network 135
PART III
Visualize the Network Topology 137
CHAPTER 9
Network Topology Overview 137
Datacenter Topology 138
View Detailed Tables of Alarms and Links in a Network Topology Map 139
Filter Data in the Detailed Tables 139
Determine What is Displayed in the Topology Map 140
Choose Which Device Group(s) to Display in the Network Topology Map 140
View the Contents of a Sub-Group in the Topology Map 141
Manually Add Devices and Networks to the Topology Map 142
Manually Add Links to the Topology Map 142
Change Which Link and Device Types are Shown in the Network Topology Map 143
Show/Hide Labels in the Topology Map 144
Isolate Specific Sections of a Large Topology Map 144
Get More Information About Devices 145
Get More Information About Links 145
View Fault Information for Devices and Links 145
Change the Layout of a Network Topology Map 146
Save the Layout of a Network Topology Map for Future Web GUI Sessions 146
Show Clock Synchronization Networks on a Network Topology Map 147
Save the Topology Map as an Image File 147
Use Wireless Site Maps 149
CHAPTER 10
Introduction to Next Generation Wireless Site Maps 149
How Wireless Site Maps Are Organized 150
Guidelines for Preparing Image Files for Use Within Wireless Site Maps 150
Troubleshoot Problems with CAD Image File Imports in Wireless Site Maps 151
Work with Site Maps 151
Add Sites 152
Cisco Prime Infrastructure 3.10 User Guide
ix
Contents
Remove a Site 153
Update a Site 153
Import Maps Archive 153
Export Maps Archive 154
Import Bulk APs in CSV Format 154
Export Bulk APs in CSV Format 155
Import Access Points for GeoMap 155
Export Access Points for GeoMaps 156
Edit Map Properties 156
Configure Outdoor Areas 157
Add an Outdoor Area 157
Edit Outdoor Areas 157
Remove an Outdoor Area 158
Configure Buildings 158
Add a Building 158
Edit a Building 159
Remove a Building 159
Monitor Floor Areas 159
Configure Floor Areas 163
Add Floor Areas to Building 163
Configure Display Setting for Various Floor Elements 164
Configuring Display Settings for Access Points 164
Configuring Display Settings for Mesh Access Points 166
Configuring Display Settings for 802.11 Tags 168
Configuring Display Settings for Overlay Objects 168
Configuring Display Settings for Clients 169
Configuring Display Settings for Rogue Access Points 169
Configuring Display Settings for Adhoc Rogues 169
Configuring Display Settings for Rogue Clients 170
Configuring Display Settings for Interferers 170
Configuring Display Settings for wIPS Attacks 170
Configuring Display Settings for MSE/CMX Site Maps Integration 170
Configuring Map Properties 171
Edit Floor Elements 171
Cisco Prime Infrastructure 3.10 User Guide
x
Contents
Add, Position, and Delete APs 172
Quick View of APs 174
Add, Position, and Delete Choke Points 175
Add, Position, and Delete WiFi TDOA Receivers 177
Add Coverage Area 177
Create Obstacles 178
Place Markers 179
Location Region Creation 180
Define Inclusion Region on a Floor 180
Define Exclusion Region on a Floor 181
Edit Location Regions 181
Delete Location Regions 181
Rail Creation 182
Place GPS Markers 183
Use Floor Tools 184
Use Monitoring Tools 184
Track Client Movement Using Client Playback 184
Inspect Location Readiness 184
Inspect Voice Readiness 185
RF Calibration Methods 185
Adjust RF Calibration Models Used in Wireless Maps 186
Create New RF Calibration Models 187
Calibrate, Compute and Apply New RF Calibration Models 187
Compute Collected “Live” Data Points for New RF Calibration Models 189
Apply Fully Calibrated RF Calibration Models to Floors in Wireless Site Maps 189
Delete RF Calibration Models 190
View RF Calibration Model Properties 190
Apply RF Calibration Models to Wireless Site Maps 190
Using Planning Mode 191
What Does the Wireless Site Map Editor Do? 192
Guidelines for Using the Wireless Site Map Editor 192
Guidelines for Placing Access Points 193
Guidelines for Placing Inclusion and Exclusion Areas on a Floor Map 194
Launch and Use the Wireless Site Map Editor 195
Cisco Prime Infrastructure 3.10 User Guide
xi
Contents
Wireless Site Map Editor Icons 195
Define Coverage Areas in Wireless Site Maps 196
Obstacle Color Coding in Wireless Site Maps 196
Define Inclusion Regions in Wireless Site Maps 197
Define Exclusion Regions in Wireless Site Maps 198
Define Rail Lines in Wireless Site Maps 199
Search Wireless Site Maps 199
Adjust RF Antennas Using the Wireless Site Map Editor 200
Locate Low-Coverage Areas Using AP Location Readiness 200
Assess the Quality of AP Coverage Using RF Calibration Data 201
Determine If RF Coverage is Sufficient for Voice Readiness 201
Show Wired Device Info 202
Configure Interferer Notification 203
Show/Hide 203
Export to PDF 203
Measure Distances 203
Data Filtering 204
Filtering Access Points Data 204
Filtering Clients Data 204
Filtering Tags Data 205
Filtering Rogue AP Data 205
Filtering Adhoc Rogues Data 205
Filtering Interferer Data 205
Filtering Access Points Heatmap Data 206
Use Planning Mode to Help Place APs in Wireless Site Maps 207
Use Planning Mode to Calculate Access Point Coverage Requirements 207
Configure Refresh Settings for Wireless Site Maps 208
How RF Heatmaps are Calculated 209
Floor View Navigation Pane Tools 209
Create Wireless Site Maps Using Automatic Hierarchy Creation 210
View Google Earth Maps in Wireless Site Maps 213
View Google Earth Map Details in Wireless Site Maps 213
Use Geographical Coordinates to Group APs into Outdoor Locations on Wireless Site Maps 214
Prerequisites for Creating Outdoor Locations Using Geographical Coordinates 214
Cisco Prime Infrastructure 3.10 User Guide
xii
Contents
Use Google Earth to Import Geographical Coordinates Into Outdoor Locations On Wireless Site
Maps 215
Create Placemarks for KML Files Used in Wireless Site Maps 216
Create CSV Files to Import Geographical Coordinates Into Wireless Site Maps 216
Import Geographical Coordinate Files to Create Outdoor Locations in Wireless Site Maps 217
Add Google Earth Location Launch Points to Access Point Details 218
Configure Your Google Earth Map Preferences 218
Monitor Mesh Access Points Using Maps 219
View Mesh Access Point Configurations Using Wireless Site Maps 219
View Device Details on Wireless Site Maps 220
What Is a Wireless Network Site Map? 220
Create a Simple Wireless Network Site Map 220
Monitor the Network 223
PART IV
Set Up Network Monitoring 225
CHAPTER 11
Set Up Port and Interface Monitoring 225
Set Up WAN Interface Monitoring 226
Set Up Enhanced Wireless Client Monitoring Using Cisco ISE 226
Add Cisco Identity Service Engines 227
Set Up NAM and NetFlow Data Collection for Performance Monitoring 227
Enable NAM Data Collection 227
Define NAM Polling Parameters 228
Enable NetFlow Data Collection 228
Configure NetFlow Export on Catalyst 2000 Switches 233
Configure NetFlow on Catalyst 3000, 4000, and 6000 Family of Switches 234
Configure NetFlow on ISR Devices 235
Monitoring Devices 237
CHAPTER 12
Set Up Packet Capture to Monitor Network Traffic 237
Manage Jobs Using the Jobs Dashboard 238
Monitor Wireless Devices 241
CHAPTER 13
Monitor Controllers 241
Cisco Prime Infrastructure 3.10 User Guide
xiii
Contents
Monitor System Parameters 241
What is Spanning Tree Protocol 243
What is Management Frame Protection 243
What are Rogue Access Points Rules 244
View System Details About Third-Party Controllers 244
View System Details About Switch Controllers and Configure the Switch List 244
Configure the Switch List Page 244
Monitor Access Points 245
View Access Points 245
Types of Reports for Access Points 245
View System Details About Access Points 247
View Access Point Radio Air Time Fairness Information 248
What is a Rogue Access Point 248
How Cisco Prime Infrastructure Detects Rogue Access Points 249
How Rogue Access Point States Are Determined 249
How Rogue Access Points are Classified 250
View Rogue Access Point Alarms 252
View Rogue Access Point Clients 253
What is an Ad hoc Rogue 254
View Ad Hoc Rogue Access Point Alarms 254
How Prime Infrastructure Locates, Tags, and Contains Rogue Access Points 254
Identify the Lightweight Access Points That Detect Rogue Access Points 255
View Access Points Interference Information from Spectrum Experts 256
Monitor WiFi TDOA Receivers 256
View RF Performance Using Radio Resource Management Dashboard 256
View Access Points Alarms and Events 257
View Access Points Failure Objects 257
View Access Points Rogue Access Points 257
View Access Points Ad Hoc Rogues 257
View Access Points Adaptive wIPS Events 258
View Access Points CleanAir Air Quality Events 258
View Access Points Interferer Security Risk Events 258
View Access Points Health Monitor Events 259
View Health Monitor Event Details 259
Cisco Prime Infrastructure 3.10 User Guide
xiv
Contents
Using Telemetry 259
Monitor Device and Network Health and Performance 261
CHAPTER 14
How Device Health and Performance Is Monitored: Monitoring Policies 261
Set Up Basic Device Health Monitoring 262
Set Up Basic Interface Monitoring 262
Default Monitoring Policies 263
Modify Default Monitoring Policies 265
Use the Dashboards To Check Network and Device Health 266
Check What Prime Infrastructure Is Monitoring 266
Check Which Parameters and Counters Are Polled By a Monitoring Policy 268
Check a Monitoring Policy’s Device, Polling, Threshold, and Alarm Settings 268
Adjust What Is Being Monitored 269
Create a New Monitoring Policy Based On An Existing Policy 270
Create a New Monitoring Policy Using Out-of-the-Box Policy Types 270
GETVPN Monitoring Policies 271
DMVPN Monitoring Policies 272
LISP Monitoring Policy 273
Nexus Virtual Port Channel (VPC) Health Monitoring Policy 273
Create a Monitoring Policy for Unsupported Parameters and Third-Party Devices 274
Example: Monitor IP SLA 275
Check the Status of Past Monitoring Policy Data Collections 275
Change the Device Set a Policy is Monitoring 275
Change the Polling for a Monitoring Policy 276
Change Thresholds and Alarm Behavior for a Monitoring Policy 276
Monitor Network Performance Using Reports 278
Monitor Alarms and Events 279
CHAPTER 15
What Are Alarms and Events? 279
How are Alarms and Events Created and Updated? 280
Link Up/Down Flapping 281
Find and View Alarms 281
Set Alarm and Event Management Preferences 282
Set Up Your Alarm and Event Display Preferences 283
Cisco Prime Infrastructure 3.10 User Guide
xv
Contents
Customize the Alarm Summary 284
Interpret Event and Alarm Badges and Colors 285
Alarm Severity Icons 285
Get Troubleshooting and Detailed Alarm Information 286
View an Alarm's Details 286
Find Troubleshooting Information for an Active Alarm 286
Find Out Which Events Are Associated With An Alarm 286
Acknowledge and Clear Alarms 287
Not Acknowledged 287
Acknowledged 287
Cleared 287
Add Notes To an Alarm 288
Manage How Alarms are Triggered (Alarm Thresholds) 288
Which Events Are Supported? 289
View Events 289
View Syslog Policies 290
Create a New Syslog Policy 290
Edit a Syslog Policy 291
Delete Syslog Policy 291
Change Syslog Policy Ranks 292
View Syslogs 292
Export Alarms, Events or Syslogs to a CSV or PDF File 292
Working with Alarms, Events and Syslog Reports 293
Create a New Alarm Report 293
Create a New Events Report 294
Create a New Syslog Report 294
Get Support from Cisco 295
Respond to Problems Within Prime Infrastructure 295
What is an Alarm Policy? 296
Types of Alarm Policies 296
Alarm Policy Ranks 297
View Alarm Policies 298
Create a New Alarm Policy 298
Edit an Existing Alarm Policy 299
Cisco Prime Infrastructure 3.10 User Guide
xvi
Contents
Delete Alarm Policy 299
Alarms and Events Notification Policies 300
Monitor Network Clients and Users 301
CHAPTER 16
What is a Network Wired/Wireless Client 301
Monitor Network Users and Clients Using Client Summary Dashboard 302
How Do I View Network Clients and Users 303
Export the List of Network Clients and Users to CSV Files 305
Launch the Network Client Troubleshooting Tool 305
About the Client Troubleshooting Page 305
How the Client Troubleshooting Tool Gives Advice 307
How To Use the Network Client Troubleshooting Tool 309
Debug Commands for RTTS 314
Find Out When Network Clients Connect 315
Set Up Notifications About Clients Connecting to the Network 316
Identify Unknown Network Users 317
Import List Of Unknown Network Users 318
Export List Of Unknown Network Users 319
Customize the Controller Client and Users Page 319
Set Up Automatic Controller Client Troubleshooting on a Diagnostic Channel 320
Obtain Radio Measurements for Wireless Network Clients 320
View Results of Network Client Radio Measurements 321
Run a Test to Display Network Client V5 Statistics 321
Run a Test to Display Network Client Operational Parameters 322
View Network Client Details 324
Disable Network Clients 325
Remove Network Clients From Prime Infrastructure 325
Locate Network Clients on a Wireless Map 326
View Network Client Roaming Using Reports 327
Identify Access Points That Can Hear a Network Client 327
View the Location History for a Network Client 328
Monitor Network Performance Using PfRv3 Monitoring 329
CHAPTER 17
What is PfRv3? 329
Cisco Prime Infrastructure 3.10 User Guide
xvii
Contents
Get Access to PfR Monitoring for a User Group 330
Use the PfR Monitoring Page 330
View PfRv3 Service Provider and DSCP Charts 332
View Details About Site to Site Events Using PfRv3 333
Compare WAN Interfaces Usage Using PfRv3 335
Monitor Wireless Networks 337
CHAPTER 18
What is Radio Resource Management (RRM) 337
RRM Notifications Sent to Prime Infrastructure 338
Use the RRM Dashboard to Monitor APs 338
View AP Interferers 340
Edit the AP Detected Interferers Page 340
View RFID Tagged APs 341
Search for RFID Tags 341
Check RFID Tag Search Results 342
View Tag List 342
Monitor Wireless Media Streams 342
Troubleshoot Unjoined APs 342
Identify Low-Frequency Transmitting AP Devices (Chokepoints) 343
Add AP Chokepoints to Prime Infrastructure 343
Remove AP Chokepoints from Prime Infrastructure 344
Remove Chokepoints from Prime Infrastructure Maps 344
Edit AP Chokepoints 345
Enhance Tag Location Reporting with WiFi TDOA Receivers 345
Add a WiFi TDOA Receiver to MSE 346
Add WiFi TDOA Receivers to Cisco Prime Infrastructure and Maps 346
Use Monitoring Tools 349
CHAPTER 19
Perform a Wireless Controller Voice Audit 349
Check AP Performance Using the Voice Diagnostic Tool 350
Wireless Configuration Audit 350
Determine Which Autonomous APs Can Be Migrated to Lightweight APs 351
Ensure AP Location Accuracy with the Location Accuracy Tool 351
Set Up the AP Location Accuracy Tool 352
Cisco Prime Infrastructure 3.10 User Guide
xviii
Contents
Schedule a Location Accuracy Test 352
Run an On-Demand Location Accuracy Test 354
Monitoring IPSLA 355
Monitor Wireless and Data Center Performance Using Performance Graphs 357
CHAPTER 20
Create Performance Graphs 357
View Multiple Metrics on a Single Performance Graph 358
Performance Graphs Options 358
Troubleshooting 361
CHAPTER 21
Get Help from the Cisco Support Community and Technical Assistance Center (TAC) 361
Open a Cisco Support Case 361
Join the Cisco Support Community 362
Troubleshoot User Problems 362
Monitor Applications and Their Performance 365
Troubleshoot Wireless Device Performance Problems 366
Root Cause and Impact Analysis of Physical and Virtual Data Center Components 366
Troubleshoot UCS Device Hardware Problems 367
Troubleshoot UCS Device Bandwidth Problems 368
Use Operations Center to Monitor Multiple Prime Infrastructure Instances 369
CHAPTER 22
How to Monitor Multiple Cisco Prime Infrastructure Instances 369
Use the Operations Center Config Dashboard to Manage Multiple Cisco Prime Infrastructure Servers 370
Supported Reports in Operations Center 370
Add Devices Using Operations Center 376
Move Device from One Prime Infrastructure Instance to Another Prime Infrastructure Instance 377
View Devices Managed by All Cisco Prime Infrastructure Servers Using Operations Center 377
Synchronize Devices Using Operations Center 378
Use Virtual Domains on Deployments with Multiple Cisco Prime Infrastructure Servers Using
Operations Center 378
Distribute Virtual Domains to Cisco Prime Infrastructure Servers 379
Enable Operations Center RBAC Support 379
Share Device Configuration Templates Across Prime Infrastructure Servers Using Operations
Center 380
Cisco Prime Infrastructure 3.10 User Guide
xix
Contents
View Configuration Templates Using Operations Center 380
Deploy Configuration Templates Using Operations Center 381
Distribute Configuration Templates Across Managed Servers 381
Manage Prime Infrastructure Servers using Operations Center 382
View the Status of Multiple Prime Infrastructure Servers using Operations Center 382
Activate Operation Center using Smart Licensing 383
Distribute Software Updates to Prime Infrastructure Instances Managed by Operations Center 383
View Alarms on Devices Managed by Multiple Cisco Prime Infrastructure Servers Using Operations
Center 384
View Clients and Users Managed by Multiple Cisco Prime Infrastructure Servers Using Operations
Center 385
Run Reports on Deployments with Multiple Cisco Prime Infrastructure Servers Using Operations
Center 385
Advanced Monitoring 387
CHAPTER 23
What are the Data Sources Used by Site Dashlets 387
Enable WAN Optimization 389
Manage Reports 391
CHAPTER 24
Reports Overview 391
Create, Schedule, and Run a New Report 391
Combine Reports in Prime Infrastructure 393
Create Custom Reports 394
Customize Report Results 396
Scheduled Reports in Cisco Prime Infrastructure 397
Saved Report Templates 397
Prime Infrastructure Report Data Retention Periods 398
Configure Devices 399
PART V
Create Templates to Automate Device Configuration Changes 401
CHAPTER 25
Why Create New Configuration Templates? 402
Ways to Create Configuration Templates Using Prime Infrastructure 402
Create a New Features and Technologies Template Using an Existing Template 403
Cisco Prime Infrastructure 3.10 User Guide
xx
Contents
/