Diebold Nixdorf iCASH 10 Operating instructions

iCash 10

Operating Manual

Edition February 2007

iCash 10 - Operating Manual 01750107894 B

All rights, including rights of translation and

rights of reproduction by reprinting, copying

or similar methods, even of parts, are

reserved.

Any violations give rise to a claim for

damages.

All rights, including rights created by patent

grants or registration of a utility model or

design, are reserved. Delivery subject to

availability; right of technical modifications

reserved.

All names of hardware and software

products mentioned in this manual are

trade names and/or trademarks of their

respective manufacturers.

This manual was

produced using paper

treated with chlorine-free

bleach.

01750107894 B iCash 10 - Operating Manual I

Contents

Introduction ....................................................................................................................... 1

Symbols used in this manual...............................................................................................1

Important safety precautions...............................................................................................2

Moving or transporting the iCash 10.................................................................................... 3

General power interrupt.......................................................................................................4

Device Overview................................................................................................................ 5

Overall view.........................................................................................................................6

Front door open...................................................................................................................7

Rear view.............................................................................................................................8

Drum module cover open.................................................................................................... 9

Basic Operation............................................................................................................... 11

Opening / closing the front door........................................................................................11

Switching the device on / off..............................................................................................11

Removing / mounting the transport path cover ................................................................. 12

Removing / inserting the collection cassette..................................................................... 13

Opening / closing the drum module cover.........................................................................15

Front drum module....................................................................................................... 15

Rear drum module ....................................................................................................... 16

Putting drum modules in service position..........................................................................16

Front drum module....................................................................................................... 16

Rear drum module ....................................................................................................... 18

Deposit .............................................................................................................................. 20

Inserting a bundle of banknotes................................................................................... 20

Rejected banknotes .....................................................................................................21

Rules for the quality of deposited banknotes ...............................................................22

Dispensing.........................................................................................................................24

Cash Paths.......................................................................................................................25

Overview............................................................................................................................ 25

Deposit process................................................................................................................. 26

Dispensing process...........................................................................................................27

Emptying the drum modules..............................................................................................28

Contents

II iCash 10 - Operating Manual 01750107894 B

Collection Cassette.........................................................................................................29

General..............................................................................................................................29

Function elements and controls.........................................................................................30

Collection cassette closed............................................................................................30

Collection cassette open..............................................................................................31

Handling the collection cassette........................................................................................32

Opening the collection cassette ...................................................................................32

Emptying / closing the collection cassette....................................................................33

Malfunctions ....................................................................................................................35

General..............................................................................................................................35

Indication of errors........................................................................................................35

Reactivation..................................................................................................................36

Troubleshooting.................................................................................................................37

Jam in the input unit .....................................................................................................38

Jam in the banknote reader..........................................................................................39

Jam in the rear transport unit .......................................................................................40

Jam in the lower transport unit .....................................................................................41

Jam in the collection cassette ......................................................................................42

Jam in the drum module...............................................................................................42

Jam in the reject unit ....................................................................................................44

Other problems..................................................................................................................45

Cleaning, Service and Maintenance..............................................................................51

Cleaning the housing.........................................................................................................52

Cleaning the operator displays..........................................................................................52

Cleaning the transport paths .............................................................................................52

Cleaning the banknote reader ...........................................................................................52

Appendix ..........................................................................................................................53

Technical data...................................................................................................................53

Electrical characteristics of the supply network............................................................53

Device conditions .........................................................................................................53

Installation specifications..............................................................................................54

Approved cleaning materials.............................................................................................55

Ordering........................................................................................................................55

Notes on using cleaning materials ...............................................................................55

General-purpose cleaning materials ............................................................................56

Environmental protection...................................................................................................57

Environmentally friendly product design and development..........................................57

Saving energy...............................................................................................................57

Disposing of used consumables...................................................................................57

Labels on plastic case parts.........................................................................................57

Returning, recycling and disposing of used units and consumables............................57

Further information.......................................................................................................57

Contents

01750107894 B iCash 10 - Operating Manual III

Installation notes................................................................................................................ 58

Vents............................................................................................................................58

Space required for operation and maintenance...........................................................59

Installation specifications.............................................................................................. 60

Dimensions for attachment holes............................................................................ 60

How to secure the device........................................................................................ 61

Removing the shipping restraints......................................................................................62

Start-up..............................................................................................................................67

Contents

IV iCash 10 - Operating Manual 01750107894 B

01750107894 B iCash 10 - Operating Manual V

Abbreviations

C

CPU Central Processing Unit

CR Chlorofluorcarbons

E

EDP Electronic Data Processing

EEPROM Electrical Erasable Programmable Read Only Memory

EN European standard

G

GmbH Limited liability company

I

IP International Protection

R

RAM Random Access Memory

ROM Read Only Memory

T

TN network Power supply network according to EN 60950

U

USB Universal Serial Bus

Abbreviations

VI iCash 10 - Operating Manual 01750107894 B

01750107894 B iCash 10 - Operating Manual 1

Introduction

This operating manual provides all the information required for problem-free operation of

the iCash 10.

Having studied the operating manual you will be able to:

− eliminate malfunctions (such as banknote jams),

− properly operate the system.

Symbols used in this manual

− Text following this mark represents an item in a list.

" " Text in quotation marks contains references to other chapters or sections in this

document.

• Paragraphs following this symbol are actions to be performed in the order in which

they are specified.

Text introduced by this symbol should be given special attention in order to avoid

damage and injury.

This symbol identifies paragraphs which contain general notes to facilitate use of

the device and help avoid operating errors.

Important safety precautions Introduction

2iCash 10 - Operating Manual 01750107894 B

Important safety precautions

Please read the following notes carefully before doing any work on the device.

This device complies with the relevant safety regulations for information processing

equipment.

− Note the warning and information labels on the device.

− The device is equipped with a safety-tested power cable, which must be connected

only to a suitable grounded outlet.

− Always hold the plug when removing the power cable. Never pull the cable itself.

− Install cables in such a way that they will not be stepped on or tripped over or damaged

or crushed in any way.

− Have damaged power cables replaced immediately.

− Make sure that there is always free access to the sockets used or to the electrical

circuit-breakers of the house installation.

− In case of an emergency (e.g. damaged cabinets, controls or power cables, liquids or

foreign objects in the device) take the following steps:

Deactivate the device immediately by:

Switching off the automatic circuit-breaker or removing the fuse inset from the fuse

holder in the distribution box of the building installation;

Disconnecting the plug connector of the power supply cable from the grounded

socket in the building installation.

Inform the customer service responsible for you.

− During a thunderstorm, data transmission lines must not be connected or

disconnected.

− Always keep the device's vents free from obstruction to ensure proper air circulation

and to prevent malfunctions resulting from overheating.

Introduction Moving or transporting the iCash 10

01750107894 B iCash 10 - Operating Manual 3

− Only use accessories and extension components that have been approved by us.

Nonobservance can result in damage to the device or violations of regulations

concerning safety, radio interference and ergonomical requirements.

− To clean the device only use cleaning agents approved by Wincor Nixdorf International

GmbH (see chapter "Appendix", section "Approved cleaning materials").

Repairs

Repair work may only be carried out by authorized personnel.

Unauthorized opening of the device or repair work carried out improperly could

result in considerable danger to the user.

In case of noncompliance, Wincor Nixdorf International GmbH excludes all

liability.

Moving or transporting the iCash 10

The drum modules and/or the collection cassette do not have to be removed to

transport the device.

General power interrupt Introduction

4iCash 10 - Operating Manual 01750107894 B

General power interrupt

A general power interrupt has the following effects:

–Current transactions are terminated immediately.

–Banknotes remain in the transport paths. They are transported to the reject /

cash output tray after the device is switched on.

• Switch off the device at the power switch.

• To ensure that the entire device is disconnected from power, you must also pull the

plug of the power cable from the wall outlet or interrupt the power supply in the

distributor box of the building by switching off the circuit-breaker or by removing the

fuse.

01750107894 B iCash 10 - Operating Manual 5

Device Overview

The iCash 10 is a compact automated teller safe which is designed as an integrated

countertop model for cash deposits and dispenses.

The closed cash cycle means that deposited banknotes are made available again for

subsequent transactions.

This closed cash cycle is made possible by using three drum modules, each with a

maximum capacity of 250 banknotes.

iCash 10 also has a collection cassette with a maximum capacity of 450 banknotes. The

collection cassette accommodates those banknotes which cannot be deposited in a drum

module.

Overall view Device Overview

6iCash 10 - Operating Manual 01750107894 B

Overall view

1 Upper cover 6 Gripping edge of front door

2 Operator display 7 Handle

3 Banknote input 8 Transport path cover

4 Banknote removal area 9 Lock of transport path cover

5 Front door

Device Overview Front door open

01750107894 B iCash 10 - Operating Manual 7

Front door open

1 Collection cassette cover 4 Lock of drum module cover

2 Lock of collection cassette cover 5 Power switch

3 Drum module cover

Rear view Device Overview

8iCash 10 - Operating Manual 01750107894 B

Rear view

1 Vents 5 Power supply

2 Handle 6 Fuses

3 Drum module cover 7 Data communication

4 Lock of drum module cover connector

Device Overview Drum module cover open

01750107894 B iCash 10 - Operating Manual 9

Drum module cover open

1 Drum module no. 1 2 Drum module no. 2

Drum module cover open Device Overview

10 iCash 10 - Operating Manual 01750107894 B

01750107894 B iCash 10 - Operating Manual 11

Basic Operation

Switch the device off at the power switch before you work at the drum modules or

the transport paths.

Opening / closing the front door

Opening it:

Grasp the front door by the gripping edge (1)

and pull it open all the way in the direction of

the arrow.

Closing it:

Grasp the front door by the gripping edge and

push it completely shut.

Switching the device on / off

• Open the front door (see section "Opening / closing the front door").

Switching on:

Push the power switch (1) in position 'I' and

swing the front door shut.

Switching off:

Push the power switch (1) in position '0' and

swing the front door shut.

Removing / mounting the transport path cover Basic Operation

12 iCash 10 - Operating Manual 01750107894 B

Removing / mounting the transport path cover

The key for the transport path cover is marked

yellow (1).

Removing it:

Insert the key into the lock (1) of the transport

path cover and turn it to the right as far as

possible. Swing the cover open as far as

possible (in the direction of the arrow).

Mounting it:

When mounting the panel covering the

transport path make sure that the tabs fit

in the corresponding cutouts (1) to (3).

In addition make sure that the bracket (4)

must engage in slot (5).

Insert the key into the lock of the transport path

cover, turn it to the left as far as possible and

remove it from the lock.

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Diebold Nixdorf iCASH 10 Operating instructions

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