Wincor Nixdorf BEETLE /iSCAN Pay Tower 200 R Installation guide

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BEETL
E /iSCAN Pay Tower 200 R
Important Notes, Site Preparation and Commissioning (November 2007)
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Wernerwerkdamm 16
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D-13629 Berlin
Fax: +49 30 5017 1075
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Copyright © Wincor Nixdorf International GmbH, 2007
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Content
s
Introduction.............................................................................................................................................. 1
About this manual ................................................................................................................................ 1
Important Notes....................................................................................................................................... 2
Cleaning Instructions............................................................................................................................... 4
Maintenance and Service................................................................................................................. 4
Approved Cleaning Materials........................................................................................................... 5
Note on Laser.......................................................................................................................................... 6
Customer Requirements.......................................................................................................................... 6
Components ............................................................................................................................................ 7
Components inside.............................................................................................................................. 8
Attendant Station ................................................................................................................................. 9
LAN Communications.............................................................................................................................. 9
Unpacking and checking the System .................................................................................................... 10
Installing the Device in the Store........................................................................................................... 11
Removing the Shipping Locks........................................................................................................... 13
Note Recycling Machine iCash50 ......................................................................................................... 16
Inserting the components of the accessories kit................................................................................ 16
Electronic number combinaton lock LaGard 81E/66E Audit.............................................................. 17
Function elements.......................................................................................................................... 17
Default settings............................................................................................................................... 18
Meaning of LED displays and acoustic signals.............................................................................. 18
Opening the lock ............................................................................................................................ 18
Changing settings........................................................................................................................... 19
Triggering an intruder alarm (only possible with robbery alarm system)....................................... 20
Preventing unauthorized dispensing.............................................................................................. 20
Inserting the Drum Modules............................................................................................................... 21
Inserting the Deposit Box................................................................................................................... 22
Inserting Stacker Cassette................................................................................................................. 22
Connecting the System ......................................................................................................................... 23
Start up............................................................................................................................................... 23
Power Connection and LAN Support................................................................................................. 24
Switching the System powerless........................................................................................................... 27
BEETLE /iSCAN Pay Tower 200 R – Dimensions................................................................................ 28
Front View...................................................................................................................................... 28
Left Side View ................................................................................................................................ 29
Pay Tower 200 R Top View ........................................................................................................... 30
BEETLE /iSCAN Pay Tower 200 R with opened door and front hood........................................... 31
Operating and service area of the BEETLE /iSCAN Pay Tower 200 R......................................... 32
Block Diagram (sample)..................................................................................................................... 33
Environmental Requirements................................................................................................................ 34
Certifications of the manufacturer ......................................................................................................... 35
Note on Radio Interference Suppression........................................................................................... 35
FCC-Class A Declaration................................................................................................................... 35
Recycling the BEETLE /iSCAN Pay Tower 200 R............................................................................. 36
Imp
ortant Notes, Site Preparation and Commissioning
1
Int
roduction
The BEETLE /iSCAN Pay Tower 200 R is a payment terminal which enables the user to carry out a com-
plete payment transaction without the need of a cashier. At the BEETLE /iSCAN Pay Tower 200 R the
customer executes the payment with cash (coins, notes) or cashless (card / EFT).
The BEETLE /iSCAN Pay Tower 200 R payment terminal can be connected to an attendant station or not.
The attendant station is a POS system which controls all connected BEETLE /iSCAN Pay Tower 200 R
terminals and which is supervised by a human attendant; thus ensuring that the customer will receive
human support in case problems should occur at the BEETLE /iSCAN Pay Tower 200 R payment terminal
during payment procedure.
Prior to the installation of the BEETLE /iSCAN Pay Tower 200 R, the site has to be prepared carefully and
according to specific requirements. These requirements might vary considerably depending on the
customers’ requirements as well as on the conditions given at the respective site. In order to avoid defi-
ciencies that may be difficult to be detected and/or to be corrected after the installation the preparatory
work is important.
About this manual
This manual refers to technically trained personnel only.
It provides all necessary site preparation information for installing BEETLE /iSCAN Pay Tower 200 R at
your site.
Notes are marked by this symbol.
Cau
tion! This symbol identifies an action requiring caution.
The responsibility for all technical and special prerequisites for installation of the BEETLE /iSCAN
Pay Tower 200 R is borne by the customer. A detailed list of customer responsibilities is given in this man-
ual.
Installation as well as connection of BEETLE /iSCAN Pay Tower 200 R may only be executed by techni-
cally trained personnel.
The safety instructions given in this document should be strictly followed when handling the
BEETLE /iSCAN Pay Tower 200 R. Further safety, installation, and maintenance instructions can be
found in the manuals supplied with the components.
In case of doubts or questions please contact Wincor Nixdorf International (WN).
Imp
ortant Notes, Site Preparation and Commissioning
2
Imp
ortant Notes
Appliances supplied by Wincor Nixdorf International GmbH comply with the respective safety regulations
for data-processing installations and information technology installations, including electrical office equip-
ment for use within an office environment.
To
disconnect the BEETLE /iSCAN Pay Tower 200 R from the mains, disconnect the CEE
connection or disconnect it by the fuse of the building installation.
If UPS is installed, you must switch off this too, to separate BEETLE /iSCAN Pay Tower 200 R
from power completely.
Appliances may only be repaired by authorized technicians.
Unauthorized opening of the housing or inexpert repairs can result not only in considerable
personal danger, but will also invalidate your warranty and liability protection.
Always consult the enclosed documentation before doing any work with this appliance.
If this device is brought from a cold environment into a heated place of business, condensation
may occur. Before operation, the device must be completely dry. Therefore, an acclimatization
period of at least two hours must be adhered to.
Always lay the supply leads and cables in such a way that they cannot be stepped on or tripped
over.
Exchange damaged cables immediately.
In order to completely disconnect the device from the power source, turn the device off and use
the separator in the fuse box\building installation.
Make sure that no objects (such as paper clips) can reach the interior of the device, since electri-
cal shocks or short-circuits could result.
To avoid overheating of the power supply unit. Ensure that the BEETLE /iSCAN Pay Tower 200 R
receives adequate ventilation.
During an electrical storm, data cables should not be plugged in or unplugged.
Keep the device away from vibrations, dust, humidity, and heat.
Ensure that used parts are disposed of in an environmentally friendly manner.
In case of an accident (such as a damaged housing, entry of liquids or foreign objects), switch the
device off and use the separator to completely remove the device from power..
BEETLE /iSCAN Pay Tower 200 R is the result of state-of-the-art technology. Therefore, please
also ensure that the BEETLE /iSCAN Pay Tower 200 R is operated under modern building and
technical conditions in order to ensure flawless and efficient operation. The appliance and other
information technology hardware should only be connected to electrical supply networks with a
separate protective earth wire (PE). This type of electrical supply network is referred to as a TN-S
network. Do not use PEN conductors. Also follow the recommendations set forth in DIN VDE
0100 Part 540, Appendix C2 as well as EN50174-2, §5.4.3. This will help prevent malfunctions.
When working on the cutter of the printer, the device must be turned off.
Imp
ortant Notes, Site Preparation and Commissioning
3
Alw
ays keep the ventilation slots free of obstruction to ensure adequate air circulation and avoid
overheating.
Transport the appliance only in its original packaging (to protect against knocks and bumps).
If a lithium battery is supplied with the appliance, ensure that the battery is replaced with an equi-
valent type. Otherwise there is danger of explosion! Lithium batteries may only be replaced with
identical types or other types recommended by the manufacturer.
Batteries must be disposed of according to local regulations on the disposal of special waste.
Connecting Peripherals
Use only shielded cables when connecting devices to the system to ensure compliance with in-
ternational Rules and Regulations for radiated emission as well as to achieve a high immunity a-
gainst external disturbances.
Coin Module
Care should be taken to keep fingers clear of the hinged chassis panels when dumping coins or
rotating the hoppers to gain access to the inside of the unit. This area is a potential pinch hazard
and may cause significant injury when using hoppers filled with coin.
Wincor Nixdorf International will not be held liable for damages and/or personal injuries brought on
by incorrect operation and maintenance practices.
Only a qualified service technician should replace an individual hopper assembly or remove the
pcb protective shield to access internal components. Ignoring this warning may void the products
warranty.
Cri
trical Shock Hazards - indicates potentially lethal voltages are present.
The coin recycling unit weigh approximately 24 kg (unfilled with coin) and 210 kg resp.. When
transporting the unit, avoid bumping or dropping it, which could damage the unit. The coin
recycling unit should be emptied of coins before transporting. Any drop on a body part could
cause serious personal injury.
The collection cassette of the note recycling unit weighs approximately 7,5 kg w/o notes. Any
drop on a body part could cause serious personal injury.
Cleaning Instructions
Always turn off the system before cleaning.
If liquids were spilled over your system switch off the system and disconnect the power plug. Dry
the device with a cloth and leave it switched off for a while.
LCD-Displays
If the display element is damaged and the liquid crystal solution leaks out onto your hands or
clothing, please wash your hands or clothing immediately under running water for at least 15 min-
utes, using soap or alcohol. If the liquid comes into contact with your eyes, consult a medical doc-
tor immediately.
Inside the display, the high voltage needed for backlighting the LCD display is generated by the
inverter! High Voltage!
Before opening the device, make sure, that the device is disconnected from the main power sup-
ply. Opening of the device only by authorized personnel!
Imp
ortant Notes, Site Preparation and Commissioning
4
Cleani
ng Instructions
Alw
ays turn off the system before cleaning.
The glass surface of your Touch Screen should be cleaned with a mild, abrasive free,
commercially available glass cleaning product.
All pH neutral materials (pH 6 to 8) are good for cleaning. Cleaners with pH values 9 to 10 are not
recommended. Cleaning with water and isopropyl alcohol is possible as well.
Do not use solvents containing acetic acid.
Use a soft, fine-meshed cloth to clean the surface. Dampen the cloth slightly and then clean the
screen.
A wrong maintenance may cause damages to the screen, which are not covered by guarantee or
warranty.
Maintenance and Service
When carrying out work on the components and modules that carry an electrical charge, this equipment
must first be disconnected from the power supply. Besides switching off the power switch on the power
distributor, the safety plug must be disconnected from the power distributor.
Device housing
Clean the housing with a vacuum cleaner or cloth.
Imp
ortant Notes, Site Preparation and Commissioning
5
App
roved Cleaning Materials
The items listed below can be ordered from Wincor Nixdorf branch office or your Wincor Nixdorf sales
partner.
Product Name Order Number Explanations
Pro
fessionell cleaning set for EDP
devices
100ml plastic cleaner in a pump
bottle
50 dust cloths
10 keyboard swabs for places
difficult to reach
01750097335 For cleaning and maintaining keyboards
and varnished and plastic-coated housing
Dam
p cleaning cloths
Dispenser box with 100 cloths
01750097332 For cleaning and maintaining delicate EDP
devices, keyboards and housing
Dry
cleaning cloths
Antistatic and fluff free
(Pack with 300 cloths)
01750097334 For cleaning display panels
Com
pressed air spray
PRESSAIR
400ml bottle without a valve,
70cm hose
01750097335 Cleaned compressed air, FCKW-free, for
removing loose dust and dirt
particles
Clo
th with ISOPROPYL 1000
pieces
01750104065 Pure isopropyl alcohol for cleaning display
Cle
aning card 01750016368 Form cleaning magnetic heads and chip
contacts in ID card readers
Ple
ase note the manufacturer’s specifications on the packaging and on the information sheet included in
the packaging. The BEETLE /iSCAN Pay Tower 200 R may be damaged or soiled if materials are used
that are not approved or if they are used improperly.
Imp
ortant Notes, Site Preparation and Commissioning
6
Note
on Laser
The Metrologic Quantum E barcode scanner is not intended for long-term viewing of direct laser light.
However, the unit is safe if used as intended.
This scanner meets the following laser/LED power requirements (class 1 is not dangerous).
Class 1 EN/IEC60-8251 (European Standard)
Customer Requirements
Before the BEETLE /iSCAN Pay Tower 200 R installation can be started, the customer is held responsible
to provide the following:
Appropriate drawings concerning location of the equipment as well as site wiring (power and
communications, paths and lengths). Location of other equipment that may generate electrical
noise, electromagnetic interference, or heat.
Provision and installation of all communication cables, wall jacks, special connectors and associ-
ated hardware.
Provision and installation of necessary power distribution boxes, conduits, grounds, lightning
protection devices and associated hardware.
Ensure that all applicable codes, regulations and laws (including, but not limited to, electrical,
building, safety, and health) are adhered to.
Provision and installation of auxiliary power or other equipment as required.
Provision of storage or service as required.
Provision of a level floor to locate the BEETLE /iSCAN Pay Tower 200 R.
Provision and installation of floor coverings and environmental systems that limit or control static
electricity build-up and discharge.
Provision of appropriate equipment for the remote support.
The customer is responsible for relocating the payment equipment (check stand and components) to the
final placement/installation position.
Keep the Wincor Nixdorf equipment area free from dust, smoke, lint, and other particles. Restrict smoking,
eating, and drinking around the equipment. Avoid locating the equipment near other machines that gener-
ate ink, carbon, and paper dust particles.
Please note that Wincor Nixdorf will not take over any warranty/liability if the
technical and environmental requirements are not met.
Imp
ortant Notes, Site Preparation and Commissioning
7
Compo
nents
1
Sig
nal Light 4 Note In 7 Card Reader 10 Receipt
2
15“
Touch Screen 5 Note Out 8 Coin In 11 Handle Bar
3
Bar
code Reader 6 EFT 9 Coin Out
*Th
e Pinpad is a customer option, different models and positions are possible
1
3
2
4
5
6
8
10
9
11
7
Imp
ortant Notes, Site Preparation and Commissioning
8
Com
ponents inside
1 Proximity Sensor (optional) 5 Touch Screen 9 Power Supply CRU
2 Note
Recycling Unit 6 Loudspeaker 10
UPS
3
Saf
e (Note Recycling Unit) 7 Coin Recycling Unit (CRU) 11
BEET
LE /M-II
4 Fron
t Hood (hinged up) 8 Printer 12
Main
Power Supply
4
7
9
5
8
10
3
2
6
1
11 12
Imp
ortant Notes, Site Preparation and Commissioning
9
Att
endant Station
It is recommended to install an attendant station if more than one lane / terminal is
planned to be installed in the store.
As mentioned in the introduction the Attendant Station is a POS system which controls all connected
BEETLE /iSCAN Pay Tower 200 R terminals and which is supervised by a human attendant. There are
two possibilities to control transactions at the lane:
Local Attendant
The Local Attendant is used directly at the BEETLE /iSCAN Pay Tower 200 R terminal to solve problems
with the checkout process (e. g. no readable barcode). An attendant an authorized staff member - can
intervene in the transaction process and can solve problems on the spot. He/she can display the atten-
dant screen by inserting a special key at the lane.
In terms of space in the store no consideration is necessary; the attendant functions are
being executed directly at the lane.
Attendant Station
The Attendant Station is a POS system that controls several lanes and terminals at the same time. It is
supervised by an attendant who can control the transactions at the connected lanes on the spot. The
BEETLE /M-II consists of the following components:
BEETLE M/II POS System
Dimensions:
(W x D x H) in mm: 288 x 366 x 150 with cable cover
BA73A 15” TFT colour LCD flat screen
Dimensions:
(H x W x D) in mm: 355 x 390 x 200 (including foot)
Connection cable length: 0,5 / 2 / 3 / 5 m
Key Lock
Dimensions:
(H x W x D) in mm: max. 100 x 71 x 64
The furniture to place the attendant station components is to be selected and provided by the customer.
Please consider the additional space necessary for installation accordingly.
LAN Communications
The BEETLE /ISCAN Pay Tower 200 R supports Ethernet 10/100 R BASE-T local area network (LAN)
communication protocol. The BEETLE terminal provides a female RJ-45 connection port for the LAN.
A 6-foot LAN cable is provided with the system.
Imp
ortant Notes, Site Preparation and Commissioning
10
Unpac
king and checking the System
Unpack the system and verify that the scope of delivery is identical to the information on the delivery
ticket.
Should you notice any
transport damages or
discrepancies between package contents and delivery ticket or
functional defects,
please inform your contracting parties or the branch office of Wincor Nixdorf immediately. Please indicate
the number of your delivery ticket and delivery ticket position and serial number of the respective device.
It is absolutely necessary to check the function of the original equipment before you
perform any changes (e.g. by installing an expansion card). Only then it is possible to
accept a functional defect as a claim.
We recommend saving the original packaging for transport at a later time
(protection from impact and shock).
Imp
ortant Notes, Site Preparation and Commissioning
11
Inst
alling the Device in the Store
The BEETLE /iSCAN Pay Tower 200 R will be delivered on a pallet with a size in industry standard
1000mm x 1200mm.
After unpacking the system, please follow the steps listed below.
The palett with 2 cotters (1750135482) screwed to the runners and 3 slipping plates (1750135529).
Unscrew the two cotters and cant the pallet.
Imp
ortant Notes, Site Preparation and Commissioning
12
Scr
ew the two wooden ramps with the slipping plates to the pallet (1750135529).
Put both the unscrewed cotters underneath the palett to support it.
Imp
ortant Notes, Site Preparation and Commissioning
13
Rem
oving the Shipping Locks
If the final position of the system has been found, please remove the transportation locks of both move-
outs (for service and maintenance access).
1
Remove the transportation foil from the signal
light
2
Hav
ing removed the red transportation lock at
the bottom of the note recycler safe, please
screw in the screw to have the adjustment for the
left move-out.
Imp
ortant Notes, Site Preparation and Commissioning
14
3
Rem
ove the red transportation lock of the right-
side move-out.
4
Scr
ews and red transportation lock can be
screwed in again not to forget them anywhere.
5
Rem
ove now the other shipping locks as shown
on the next page.
Imp
ortant Notes, Site Preparation and Commissioning
15
Scre
en: PC:
iCa
sh 15: iCash 50:
iCa
sh 50: iCash 50:
Imp
ortant Notes, Site Preparation and Commissioning
16
Note
Recycling Machine iCash50
Inserting the components of the accessories kit
Unlock the bottom door and swing the hood open.
Open the safe door (see next page).
/