12 1336 PLUS II Firmware Download Module
Troubleshooting Table A
General Troubleshooting
Table B
Drive Related Faults
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Condition Cause Action
“Transfer cancelled by remote system” Jumper J20 not installed. End the communications session, remove power from
the drive and return to Step 4 on page 2.
“Error from Flash is 1” Jumper J20 not installed. End the communications session, remove power from
the drive and return to Step 4 on page 2.
No Communications
Communications to the drive cannot
be established.
Baud rates of computer and drive do
not match.
or
Jumpers are not properly installed.
or
Cables are incorrect
Remove drive power and allow bus voltage to decay to
zero. Then reset computer baud rate to 9600 and return
to step 10 on page 5.
Power down the drive, allowing bus voltage to decay to
zero. Return to step 4 on page 2 for proper jumper
installation.
Recheck cable pinout against the diagram on page 1.
File is not transferred.
File transfer screen appears but no
data changes and no action occurs.
Xmodem was not chosen as the
transfer protocol.
Return to step 17 on page 9 and choose Xmodem as
the protocol.
Main Menu is unreadable
Main Menu and other communications
from the drive are unreadable.
Baud rates of computer and drive do
not match.
Remove drive power and allow bus voltage to decay to
zero. Then reset computer baud rate to 9600 and return
to step 10 on page 5.
Condition Cause Action
DSP Protected Fault (F46) A new DSP file image was downloaded
to the flash memory. On power-up, the
drive attempted to download this image
to the DSP, but jumper J14 (DSP
Program Allow) was not installed.
Remove power. Install J14.
Reapply power. Confirm DSP transfer by comparing
recorded values from step 9 on page 4 to HIM values
for parameters 300 and/or 301 in the Linear List.
Remove and reapply power a second time.
EE Init Read (F53) User parameter values stored on
EEPROM are incompatible with new
parameters.
Use EEPROM Mode to Reset the drive to Factory
Defaults. Cycle power. Reprogram if necessary.
EE Init Value (F54) User parameter values stored on
EEPROM are incompatible with new
parameters.
Use EEPROM Mode to Reset the drive to Factory
Defaults. Cycle power. Reprogram if necessary.
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Publication 1336 PLUS-5.72 – July, 1998 P/N191148(01)
Copyright 1998 Rockwell International Corporation. All rights reserved. Printed in USA.