Rocstor Smartower Specification

Brand: Rocstor

Model: Smartower

Category: Uninterruptible power supplies (UPSs)

Type: Specification

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power your future℠

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SMARTOWER

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UPS

UserManual

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1,000VA

1,500VA

2,000VA

2,200VA

3,000VA

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2 ROCPOWER ‐ SMARTOWERusermanual

TABLEOFCONTENTS

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IMPORTANTSAFETYINSTRUCTIONS………………………….…………………………………………………………..3

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CHAPTER1…………………………………………......................................................................................... 5

FrontPanelExplanations............................................................................................................. 5

RearPanelExplanations .............................................................................................................. 6

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CHAPTER2. ................................................................................................................................... 7

Unpacking .................................................................................................................................... 7

InstallationLocation .................................................................................................................... 7

StorageInstructions..................................................................................................................... 7

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CHAPTER3….. ................................................................................................................................. 8

Setup............................................................................................................................................ 8

IMPORTANTNOTICE:................................................................................................................... 8

Connecttheloads........................................................................................................................ 8

ConnectComputerInterfacePort ............................................................................................... 8

ConnectNetworkSurgeprotection............................................................................................. 9

UPSStartUp ................................................................................................................................ 9

DIPSwitchSetting...................................................................................................................... 10

IndicatorsandAlarms................................................................................................................ 11

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CHAPTER4.. .................................................................................................................................. 12

OperationTest........................................................................................................................... 12

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CHAPTER5.. .................................................................................................................................. 13

ReplacingTheBattery................................................................................................................ 13

RecyclingtheUsedBattery........................................................................................................ 13

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CHAPTER6.. .................................................................................................................................. 14

LIMITEDWARRANTY.................................................................................................................. 14

TECHNICALSUPPORTINFORMATION........................................................................................ 19

TrademarksAcknowledgements ............................................................................................... 19

Copyrights.................................................................................................................................. 20

ContactInformation .................................................................................................................. 21

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3 ROCPOWER ‐ SMARTOWERusermanual

IMPORTANTSAFETYINSTRUCTIONS

PLEASE,SAVETHESEINSTRUCTIONS

Thismanualcontainsimportantinstructionsthatshouldbefollowedduringunpacking,

installationandmaintenanceoftheUPSandbatteries.

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ImportantNotices

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• ToensuresafetyinallapplicationswhereaUPSishard‐wiredtotheelectricalsupply,the

connectionsbetweentheUPSandtheelectricalsupplyshouldbemadebyaqualified

electricalcontractor.

• ThoseUPSsystemssuppliedwithafactoryinputleadcanbesafelyconnectedtothewall

outletbythepurchaser.

• TheUPShasitsowninternalenergysource(battery).Shouldthebatterybeswitchedon

whennoACpowerisavailable,voltagewillbeattheoutputterminals.

• EnsurethattheACutilityoutletiscorrectlywiredandgrounded.

• EnsurethattheinputvoltageoftheUPSmatchesthesupplyvoltage.

• Useacertifiedinputpowercablewiththecorrectplugsandsocketsthatmatchesthe

voltagesystem.

• Donotopenthecaseastherearenoserviceablepartsinside.Openingthecasewillvoid

thewarranty.

• AnyattempttorepairtheUPSunitbysomeoneotherthananauthorizedtechnicianshall

voidthewarranty.

• ToeliminateoverheatingoftheUPS,keepallventilationopeningsfreefromobstruction,

anddonotstoreanythingontopoftheUPS.KeeptheUPS8inches(20cm)awayfromthe

wall.

• EnsuretheUPSisinstalledwithintheproperenvironmentasspecified(0‐40°Cor32‐40

F

and30‐90%non‐condensinghumidity).

• DonotinstalltheUPSindirectsunlight.Thewarrantymaybevoidifthebatteriesfail.

• InstalltheUPSindoorsasitisnotdesignedforoutdooruse.

• Dusty,corrosiveandsaltyenvironmentscandamagetheUPS.

• Install

theUPSawayfromobjectswhichgiveoffexcessiveheatandareaswhichare

excessivelywet.

• Liquidsspilledand/orforeignobjectsdroppedintotheUPSwillvoidthewarranty.

• Thebatterywilldischargenaturallyifthesystemisunusedforanylengthoftime.

• TheUPSshouldberechargedevery2‐3monthsifunused.Ifthisisnotdone,thewarranty

willbevoid.WhentheUPSisusedregularly,thebatterieswillbeautomaticallyrecharged

andkeptintopcondition.

• ThisUPShasbeendesignedandconstructedtoprotectyourassetsfromthewiderangeof

poweraberrationsexperiencedonutilitypowerlines.Takecaretoinstallandmaintainthe

systemcorrectlybyyourlocaldistributor.

• Intendedforinstallationinatemperaturecontrolledenvironment.

4 ROCPOWER ‐ SMARTOWERusermanual

• Servicingofbatteriesshouldbeperformedorsupervisedbypersonsknowledgeableabout

batteriesandtherequiredprecautions.Keepunauthorizedpersonnelawayfrombatteries.

• Whenreplacingbatteries,replacewiththesamenumberandtype.

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CAUTION–DoNOTdisposeofbatteryorbatteriesinafire.Thebatterymayexplode.

CAUTION–DoNOTopenormutilatethebatteryorbatteries.Releasedelectrolyteisharmfulto

theskinandeyes.Itmaybetoxic.

CAUTION–RiskofElectricShock–DoNOTremovethecover.Therearenouserserviceable

parts.Referservicingtoqualifiedtechnicians.

CAUTION–RiskofElectricShock–ThebatterycircuitisNOTisolatedfromAC.Hazardous

voltagemayexistbetweenthebatteryterminalsandground.Testbeforetouching.

CAUTION–Abatterycanpresentariskofelectricalshockandhighshortcircuitcurrent.

CAUTION–Keepchildrenawayfromthisproduct.

CAUTION–HEALTHCARE–THEUPSISNOTTOBEUSEDINPATIENTCAREAPPLICATIONS:The

Rocpowerproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareand

treatment.DONOTusethisproductwithanyequipmentusedtodirectlyorindirectlytreat

orcareforapatient.

CAUTION–Topreventpersonalinjuryorpropertydamage,donotcarryormovetheUPSby

thehandleorthefrontcover.

CAUTION–TheUPSisdesignedtobeusedwithcomputerloadsonly.

CAUTION–DoNOTconnectalaserprintertotheUPSoutlets.

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TheFollowingprecautionsshouldbeobservedwhenworkingonbatteries:

• Removewatches,rings,orothermetalobjects.

• Usetoolswithinsulatedhandles.

• Wearrubberglovesandboots.

• Donotlaytoolsormetalpartsontopofbatteries.

• Disconnectchargingsourcepriortoconnectingordisconnectingbatteryterminals.



WARNING:

• ThisisaClassA‐UPSProductinadomesticenvironment

• Thisproductmaycauseradiointerference.Shouldthisoccur,theusermaybe

requiredtotakeadditionalmeasures.

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5 ROCPOWER ‐ SMARTOWERusermanual

CHAPTER1

Front Panel Explanations

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1. UtilityLED

 

2. FaultLED  

3. OnSwitch 

4. OffSwitch

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5. BatteryReplacementLED

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6. BatteryBackupLED  

7. ScrewforEasySwappableBatteryCover

8. BatteryLow



9. Bypass

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10. UtilityLow,UPSBoost 

11. UtilityHigh,UPSBuck 

12. UPSOutputIndicator 

13. PolarityErrororGroundFault 

14. Overload 

15. Load/BatteryLevel(%) 

16. Load/BatteryLevelIndication

ControlButton 

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6 ROCPOWER ‐ SMARTOWERusermanual

RearPanelExplanations

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1. RJ45Port

2. DIPSwitch

3. USBCommunicationPort

4. RS232CommunicationPort

5. OutputBreaker

6. Outlet

7. RatingLabel

8. InputFuse

9. InputPowerCord(Inlet)

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Europe  USA

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  USAAustralia

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7 ROCPOWER ‐ SMARTOWERusermanual

CHAPTER2

Unpacking

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CAUTION:PleasebecarefulwhenliftingtheshippingcontainerortheUPS.Theseitemsare

heavy.Improperliftingormovementmaycausepersonalinjuriesorpropertydamage.



• TaketheUPSoutofthepackingmaterial.Retainitforfutureuse.

• InspecttheUPSforanyobviousdamage.

Ifdamageexits,IMMEDIATELYcontactthehipper.

• StandardpackageincludesaUserManual.

Installation Location

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Itisnecessarytoselectaproperenvironmenttoinstalltheunitinordertominimizethe

possibilityofdamagetothebatterybankandextendthelifeofthebatteries.Pleasefollowthe

instructionsbelow:



1. Keepatleast20cm(8inches)clearancefromtherearpanelof

thebatterybanktothewall

orotherobstructions.



2. Donotblocktheair‐flowtotheventilationopeningsoftheunit.



3. EnsurethattheenvironmentalconditionsareinaccordancewiththeUPSspecificationsto

avoidoverheatingandexcessivemoisture.



4. Donotplacethebatterybankinadustyorcorrosiveenvironmentornearanyflammable 

objects.



5. Thisbatterybankisnotdesignedforoutdooruse.

Storage Instructions



Forextendedstoragethroughmoderateclimate(‐15to+30°C/+5to+86°F),thebatteries

shouldbechargedfor12hourseverysix(6)monthsbypluggingtheUPSpowercordintothewall

outlet.Repeatthiseverythree(3)monthsinahightemperature(+30to

+45°C/+86to+113°F)

environment.



8 ROCPOWER ‐ SMARTOWERusermanual

CHAPTER3

Setup



IMPORTANTNOTICE:

PlugtheUPSintothewalloutletandchargetheUPSforover8hoursafterinitialinstallation.



Connecttheloads

First,connecttheUPStotheACoutlet;thenplugtheloadsintotheoutletsontherearofthe

UPS.TousetheUPSasa

masterON/OFFswitch,ensurethatalloftheloadsareswitchedON.



TheseUPSoutletsprovidebatterypowerandsurgeprotectiontotheequipmentwhenthe

utilityvoltageisoutsideacceptablelimits.



Caution:DonotconnectalaserprintertotheUPSoutlets.



ConnectComputerInterfacePort

ConnectthesuppliedRS‐232interfacecable(oroptionalUSBcable)totheinterfaceporton

therearoftheUPSandthecomputerinterfaceport.SeesoftwareinstallationguideintheCD‐

ROM(Optional.)



9 ROCPOWER ‐ SMARTOWERusermanual

ConnectNetworkSurgeprotection

Connecta10base‐Tor100base‐TnetworkcableintotheRJ‐45networksurgeprotectionIN

jackontherearoftheUPS.ConnectnetworkcablefromtheOUTjacktothenetwork

equipment.Onecableinandonecableout.



OUT



UPSStartUp

1. ConnecttheUPStothewalloutlet.

2. PushandholdtheONswitchonthefrontpaneloftheUPSuntilfour(4)LEDs(LCDs)arelit

thenextinguished.ThenreleasetheONswitch.

3. TheBackupModeLED(Amber)lightsupandtheUPSperformsaself‐test.Iftheutilityis

normal,theUPSwillrununderUtilityMode(GreenLED)aftertheself‐testiscompleted.

Intheeventofablackoutorover/undervoltage,theUPSwillrununderBackupModeand

thebuzzeralarmseverytwo(2)seconds.



CAUTION:

1. TheUPSONModewillnotbe executediftheaboveprocedureisnotdonecompletely,

whichmeanstheONbuttonisreleasedbeforeallfour(4)LEDs(LCDs)areextinguished.

2. TheUPSwillnotprovideoutputpowerifthestart‐upoperationisnotdoneproperlyeven

thoughtheinputpowercordisconnectedtothewalloutlet.



10 ROCPOWER ‐ SMARTOWERusermanual

DIPSwitchSetting



ThevoltageandfrequencyoftheUPSmayberesetbytheDIPSwitchontherearpanelofthe

UPS.ThefollowingchartsshowtheDIPswitchsettings



FUNCTION

VOLTAGE=220V

VOLTAGE=230V

VOLTAGE=240V

312

N/A

FUNCTION

VOLTAGE=110V

VOLTAGE=115V

VOLTAGE=120V

312

N/A

DIP ON

321

DIP ON

321

11 ROCPOWER ‐ SMARTOWERusermanual

IndicatorsandAlarms



Indicator Color Description Alarm

UtilityMode

 

Green Steady:

OutputLoadissuppliedbytheutility.

Blinking:

PolarityerrororGroundFault

None

BackupMode

 

Amber Steady(withalarm):

OutputLoadissuppliedbythebattery

Blinkingevery5seconds(noalarm):

Standbyfortheutilitytorecoverand

restarttheUPS.

Every2secondsbefore

batteryLowandevery1

secondbeforebattery

Cutoff.

Fault

 

Red WhenOverload,shortcircuit,orOutput

VoltageAbnormaloccurs

Buzzerbeeps

continuously.

Battery

Replacement



Red Blinking:Batteryisweakandneedstobe

recharged.

Steady:Batteryisdead.

None

12 ROCPOWER ‐ SMARTOWERusermanual

CHAPTER4

OperationTest



TurnOfftheUPS

PushtheOFFSwitchforatleastthree(3)secondstoturnOFFtheUPS.IfyoupresstheOFF

switchlessthanthree(3)seconds,theUPSwillnotexecutetheshutdowncommand.Incaseof

overload,outputshort‐circuitsorwhenthebatterycutoffpointisreachedintheBackupMode,

theUPSwillbeepforfive(5)secondsandthenautomaticallyshutitselfdown.



Plug‐inCharge

IftheInputPowerCordiscorrectlyconnectedtothewalloutletandtheutilityisnormal,the

UPSwillchargeautomaticallywithoutturningontheUPS.Youhavetochargeforatleasteight

(8)hourseverythree(3)monthstoavoid

batterydischargewhentheUPSisinanidle condition.



Auto‐Restart

TheUPSwillautomaticallyrestarttoprovideenergytotheoutputiftheutilityrecoverswithin

24hoursafterbatterycutoff.TheBackupLEDwillflasheveryfive(5)secondsduringcutoff.The

UPSwillnotauto‐restartif

theutilitydoesn’trecoverwithin24hours.TheUPSmustbe

manuallystartediftheutilityfailstorecoverwithin24hours.TheUPSauto‐restartcanbe

canceledbypressingOFFswitchforthree(3)seconds.



AlarmSilence

TheAlarmmaybeturnedOFFbypushingtheONSwitchforapproximatelyone(1)secondin

theBackupMode.TheAlarmremainssilentunlessawarningorfaultconditionoccurs.



Test

UnderUtilityNormalcondition,pushtheONswitchforthree(3)secondstoexecutethe

BatterySelf‐testfunction.Whenthebatteryisnormal,itwillenterintoBatteryBackupMode

for10SecondsthenreturnbacktoUtilityMode.Ifthebattery’svoltageislow,theBattery

ReplacementLEDwillblinkforfive(5)secondsthenextinguishtostoptheself‐testprocedure.

Ifthebatteryisweakordead,theBatteryReplacementLEDwillsteadilyilluminate.



13 ROCPOWER ‐ SMARTOWERusermanual

CHAPTER5

ReplacingtheBattery



Note:Oncethebatteryisdisconnected,theloadsarenotprotectedfrompoweroutages.



WhentheBatteryReplacementRedLEDlightsup,theUPSshouldberechargedforat

least8~10hoursAfterrecharging,iftheRedLEDremainsunchanged,replacetheold

batterybyunscrewingtheEasySwappableBatterycover.ThenpushtheONswitchto

disabletheRedLED.Followthesteps1‐7toreplacetheoldbattery



STEP 1

STEP 2

STEP3

STEP 4

STEP 5

STEP 6

STEP 7



Recycling the Used Battery



Contactyourlocalrecyclingorhazardouswastecenterforinformationonthe

properdisposaloftheusedbatteries.



14 ROCPOWER ‐ SMARTOWERusermanual

CHAPTER6

LIMITED WARRANTY

This Limited Warranty is provided by Rocstorage, Inc. (hereinafter: Rocstor) for the Rocstor,

RocpowerandRocsecurelinesofproducts.



GeneralTerms

EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, ROCSTOR MAKES NO OTHER

WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES

OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE.ROCSTOR EXPRESSLY

DISCLAIMSALLWARRANTIESANDCONDITIONSNOTSTATEDINTHISLIMITEDWARRANTY.ANY

IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE

LIMITEDWARRANTYPERIOD.SOMESTATESORCOUNTRIESDONOTALLOWALIMITATIONON

HOWLONGANIMPLIEDWARRANTYLASTSORTHEEXCLUSIONORLIMITATIONOFINCIDENTAL

ORCONSEQUENTIALDAMAGESFORCONSUMERPRODUCTS.INSUCHSTATESORCOUNTRIES,

SOMEEXCLUSIONSORLIMITATIONSOFTHISLIMITEDWARRANTYMAYNOTAPPLYTOYOU.



ThisLimitedWarrantyappliestotheRocstorbrandedhardwareproductssoldbyorleasedfrom

Rocstor, Inc., its worldwide subsidiaries, affiliates, authorizedresellers,or country distributors

(collectively referred to in this Limited Warranty as “Rocstor”).This Limited Warranty is

applicableinallcountriesandmaybeenforcedinanycountrywhereRocstororitsauthorized

service providers offer warranty service subject to the terms and conditions set forth in this

Limited Warranty.However, warranty service availability and response times may vary from

country to country and may also be subject to registration requirements in the country of

purchase.



Rocstor warrants that the Rocstor hardware product and all the internal components of the

productthatyou havepurchased or leased fromRocstor arefreefromdefects in materialsor

workmanship under normal use during the Limited Warranty Period.The Limited Warranty

Period starts on the date of purchase or lease from Rocstor.Your dated sales or delivery

receipt,showingthedateofpurchaseorleaseoftheproduct,isyourproofofthepurchaseor

lease date.You may be required to provide proof of purchase or lease as a condition of

receiving warranty service.You are entitled to warranty service according to the terms and

conditionsofthisdocumentifarepairtoyourRocstorbrandedhardwareisrequiredwithinthe

Limited Warranty

 Period.This Limited Warranty extends only to the original purchaser or

lessee of this Rocstor branded product and is not transferable to anyone who obtains

ownershipoftheRocstorbrandedproductfromtheoriginalpurchaserorlessee.



Rocstorproductsaremanufacturedusingnewmaterialsornewandusedmaterialsequivalent

to new in performance and reliability.Spare parts may be new or equivalent to new.Spare

partsarewarrantedtobefreefromdefectsinmaterialorworkmanshipforthirty(30)daysor

for the remainder of the Limited Warranty Period of the Rocstor hardware product in which

theyareinstalled,

whicheverislonger.



15 ROCPOWER ‐ SMARTOWERusermanual

This Limited Warranty is provided by Rocstor for Rocpower lines of products used in the

ordinarycourseofyourbusiness.



Descriptions,DrawingsandSpecifications

Rocstor products will substantially conform to the descriptions, drawings and specifications

published by Rocstor.However, the descriptions, drawings and specifications are not

warranties of performance  and not warranties of fitness for a particular purpose.The

descriptions,drawingsandspecificationsaresubjecttothislimitedwarranty.



Rocstor’sObligationundertheWarranty

During the Limited Warranty Period, Rocstor will repair or replace the defective component

partsorthehardwareproduct.Allcomponentpartsorhardwareproductsremovedunderthis

LimitedWarrantybecometheproperty  ofRocstor.Thereplacementpartorproducttakeson

eithertheLimitedWarrantystatusoftheremovedpartorproductorthethirty(30)daylimited

warranty of the spare part.In the unlikely event that your Rocstor product has a recurring

failure,Rocstor,atitsdiscretion,mayelecttoprovideyouwithareplacementunitofRocstor‘s

choosingthatisatleastequivalenttoyourRocstorbrandedproductinhardwareperformance.

Rocstorreservestherighttoelect,atitssolediscretion,togiveyouarefundofyourpurchase

priceorleasepayments(lessinterest)insteadofareplacement.Thisisyourexclusiveremedy

fordefective  products.The original LimitedWarrantyis notextendedwhenthe product, or a

partoftheproduct,isrepairedorreplacedduringtheLimitedWarrantyperiod.



Rocstordoesnotwarrantthattheoperationofthisproductwillbeuninterruptedorerror‐free.

Rocstor is not responsible for damage that occurs as a result of your failure to follow the

instructionsthatcamewiththeRocstorbrandedproduct.



This Limited Warranty does not apply to expendable parts.This Limited Warranty does not

extend to any product from which the serial number has been removed or that has been

damaged or rendered defective (a) as a result of accident, misuse, abuse, or other external

causes;(b) asaresultofnormalwear;(c)byoperationoutsidetheusageparametersstatedin

theuserdocumentationthatshippedwiththeproductand/orpostedon

theRocstorwebsite;

(d)bytheuseofpartsnotmanufacturedorsoldbyRocstor;or(e)bymodificationorserviceby

anyone other than (i) Rocstor, (ii) a Rocstor authorized service provider, or (iii) your own

installation of end‐user replaceable Rocstor or Rocstor approved parts if available for your

productintheservicingcountry.



ThesetermsandconditionsconstitutethecompleteandexclusiveLimitedWarrantyagreement

betweenRocstorandyouregardingtheRocstorbrandedproductyouhavepurchasedorleased.

These terms and conditions supersede any prior agreements or representations including

representationsmadeinRocstorsalesliteratureoradvicegiventoyoubyRocstororanagent

oremployeeofRocstorthatmayhavebeenmadeinconnectionwithyourpurchaseorleaseof

the Rocstor branded product.No change to the conditions of this Limited Warranty is valid

unlessitismadeinwritingandsignedbyanauthorized

representativeofRocstor.



16 ROCPOWER ‐ SMARTOWERusermanual

Buyer’sObligationundertheWarranty

The person requesting coverage under this warranty shall prove that he or she is the original

purchaser and declares that the product has not been sold, leased, bartered or otherwise

changedpossession.



ThebuyermustnotifyRocstorandshowproofofnotificationthroughanyreasonablemeans

ofcommunicationinwhichthereisacknowledgmentofreceipt.Seefullstreetaddress,email

address and toll free phone numbers below.The notification shall identify any defect,

malfunctionornonconformitypromptlyupondiscovery.Rocstorwillacknowledgereceiptof

thecommunicationandissueaReturnMerchandiseAuthorization(RMA)code.Thebuyeris

obligated to securely and safely package the product, preferably in the original packing

materials,WITHTHERMAcode on the shippinglabel,anddeliverit together witha copy of

the original purchase receipt and a description of the problem to the Rocstor home office.

BuyerisresponsiblefortheproductuntilitisreceivedbyRocstor.Itisrecommendedthatthe

productbeinsuredduringtransportation.



NOTICE:Theindividualusershouldtakecaretodetermine,priortouse,whetherthisdeviceis

suitable, adequate or safe for the use intended. Since individual applications are subject to

greatvariation,Rocstor makes no representationorwarrantyas to the suitabilityorfitnessof

theseproductsforanyspecificapplication.



LimitationofDamages(Liability)

IF YOUR ROCSTOR BRANDED HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE,

THE ORIGINAL PURCHASER’S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR

REPLACEMENT.ROCSTOR‘S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS

EXPRESSLYLIMITEDTOTHELESSEROFTHEPRICEYOUHAVEPAIDFORTHEPRODUCTORTHE

COST OF REPAIR OR REPLACEMENT OF ANY ROCSTOR HARDWARE COMPONENTS THAT

MALFUNCTIONINCONDITIONS OFNORMALUSE.ROCSTORISNOTLIABILEFORANYDAMAGE

TOANYOTHERPRODUCTCONNECTEDTO

AROCSTORPRODUCT.



LimitationonConsequentialDamages

ROCSTORISNOTLIABLEFORANYDAMAGESCAUSEDBYTHEPRODUCTORTHEFAILUREOFTHE

PRODUCTTOPERFORM,INCLUDINGANYLOSTPROFITSORSAVINGSORSPECIAL,INCIDENTAL,

CONSEQUENTIALORPUNITIVEDAMAGES.ROCSTORISNOTLIABLEFORANYCLAIMMADEBYA

THIRDPARTYORMADEBYYOUONBEHALFOFATHIRDPARTY.ROCSTOR ISNOTLIABILEFOR

ANYDAMAGETOANYOTHERPRODUCTCONNECTEDTOAROCSTORPRODUCT.



THIS LIMITATION OF LIABILITY APPLIES TO ANY CLAIM FOR DAMAGES OR EQUITABLE RELIEF,

WHETHER A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A

CONTRACT CLAIM, BREACH OF WARRANTY OR ANY OTHER CLAIM.THIS LIMITATION OF

LIABILITYCANNOT BE WAIVED OR AMENDEDBYANYPERSON.THIS LIMITATION OFLIABILITY

WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED ROCSTOR OR AN AUTHORIZED

REPRESENTATIVEOFROCSTOROFTHEPOSSIBILITYOFANYSUCHDAMAGES.



17 ROCPOWER ‐ SMARTOWERusermanual

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.YOU MAY ALSO HAVE OTHER

RIGHTSTHATMAY VARY FROM STATE TO STATEORFROM COUNTRYTO COUNTRY.YOUARE

ADVISEDTOCONSULTAPPLICABLESTATEORCOUNTRYLAWSFORAFULLDETERMINATIONOF

YOURRIGHTS.



LimitationontheUseofAnyRocstor“Rocpower”Product

Theproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareandtreatment.

Do not use this product with any equipment used to directly or indirectly treat or care for a

patient.



CAUTIONIFDAMAGED

The UPS contains sealed, non‐spillable, lead acid batteries.The UPS must be recycled or

disposedofproperly.



Packagesthatarecrushed, puncturedortornsuchthatthecontentsarerevealedshouldbeset

aside in an isolated area and must be inspected by a qualified person.If the package is not

shippable, the contents shall be promptly collected and segregated.Immediately

contact the

cosignerorconsignee.



Disclaimer

We accept no liability for any loss of data, damages and the inability of Rocstor products to

workwithany third party equipment.Nor canRocstor acceptanyliability or responsibilityfor

softwareorthirdpartyhardwareproducts.



OptionsandSoftware

TheLimitedWarranty

termsandconditionsforRocstoroptionsareasindicatedintheLimited

Warranty applicable to Rocstor options.ROCSTOR DOES NOT WARRANTY SOFTWARE

PRODUCTS,INCLUDINGANYSOFTWAREPRODUCTSORTHEOPERATINGSYSTEMPREINSTALLED

BYROCSTOR.Rocstor’sonlyobligationswithrespecttosoftwaredistributedbyRocstorunder

the Rocstor brand name are set forth in the applicable end‐user license or program license

agreement.Non‐Rocstor hardware and software products are provided “AS IS” and without

anyWarranty.However,non‐Rocstormanufacturers,suppliers,orpublishersmayprovidetheir

ownwarrantiesdirectlytoyou.



SoftwareTechnicalSupport

Software technical support is defined as assistance

with questions and issues about the

software that was either preinstalled by Rocstor on the Rocstor  branded product or that was

includedwiththeRocstorbrandedproductatthetimeofyourpurchaseorleaseoftheproduct.

Technical support for software is available for the first ninety (90) days from

 date of product

purchaseorlease.Yourdatedsalesordeliveryreceipt,showingthedateofpurchaseorlease

of the product, is your proof of the purchase or lease date.You may be required to provide

proofofpurchaseorleaseasaconditionofreceivingsoftwaretechnicalsupport.



18 ROCPOWER ‐ SMARTOWERusermanual

After the first ninety (90) days, technical support for software that was either preinstalled by

Rocstor on the Rocstorbranded product orincluded with theRocstor branded productat the

timeofyourpurchaseorleaseoftheproductisavailableforafee.



WARNING

Theindividualusershouldtakecaretodeterminepriortousewhetherthisdeviceissuitable,

adequate or safe for the use intended. Since individual applications are subject to great

variation, the manufacturer “Rocstor” makes no representation or warranty as to the

suitabilityorfitnessofthesedevicesforanyspecificapplication.



LimitedWarrantyPeriod

The limited warranty period for ROCPOWER UPS productsis two (2) yearsParts and Labor on

the chassis and one (1) year Parts and Labor on the batteries, whether inside the chassis or

provided separately. Rocstor warrants this equipment, when properly applied  and operated

withinspecifiedconditions,againstfaultymaterialsorworkmanshipforaperiodofone(1)year

fromthedateoforiginalpurchasebytheoriginalenduser.ThisLimitedWarrantyextendsonly

totheoriginalpurchaserorlessee ofthisRocstorbrandedproductandisnottransferable.For

equipment sites within the United States and Canada, this limited warranty covers repair or

replacement of defective equipment at the discretion of Rocstor. Repair will be from the

nearest authorized service  center. Replacement parts and warranty labor will be borne by

Rocstor. For equipment located outside of the United States and Canada, Rocstor, Inc. only

coversfaultyparts.

Rocstorproductsrepairedorreplacedpursuanttothislimitedwarrantyshallbewarrantedfor

the unexpired portion of the limited warranty applying to the original product. This limited

warrantyappliesonlytotheoriginalpurchaserwhomusthaveproperlyregisteredtheproduct

within10daysofpurchase.



Customers in Mexico may obtain service under this Limited Warranty only by delivering or

shipping the product (with all shipping or delivery charges prepaid) to an authorized service

center.



TypesofLimitedWarrantyService

Your Rocstor Limited Warranty consists of repair or replacement of defective parts,identified

bytheRocstorSupportOrganizationas“pre‐failure.”



Carry‐inLimitedWarrantyServiceAvailableMonday–Friday

Underthetermsofcarry‐inservice,youmayberequiredtodeliveryourRocstorproducttothe

RocstorServiceCenteroranauthorizedservicelocationforwarrantyrepair.Youmustprepay

anyshippingcharges,insurance,taxes,orduties associated

withtransportation oftheproduct.

Youareresponsibleforinsuringanyproductshippedorreturnedforservice.Youassumerisk

oflossduringshipping.

ServiceUpgrades

19 ROCPOWER ‐ SMARTOWERusermanual

Rocstor offers extra coverage for your product. For information on service upgrades, visit

www.Rocstor.com.Serviceupgradespurchasedinonecountry arenottransferabletoanother

country.



Manual–Disclaimer

Revisionstothismanualoccurperiodically.PleasegototheRocstorwebsite,www.rocstor.com

toobtainthemostcurrentversionoftheUserManual.Rocstorisnotresponsibleforany

errorsoromissionsorfortheresultsobtainedfromtheuseoftheinformationcontainedinthis

manual.Allinformationinthismanualisprovidedwithnoguaranteeofcompleteness,

accuracy,andwithoutwarrantyofanykind,expressorimplied,including,butnotlimitedto

warrantiesofthecompleteness,accuracy,orcurrencyofthisinformation,noritssuitabilityfor

anyparticularpurpose.



TECHNICAL SUPPORT INFORMATION



TechnicalSupport

AllRocstorproductsarebackedbyfreetelephonetechnicalsupportfortwo(2)yearsfromthe

date of purchase.Please register your product with Rocstor.To register, fill in the Limited 

WarrantyRegistrationformintheSupporttabatwww.Rocstor.com.



Freetelephonetechnicalsupportisavailableweekdaysfrom9AMuntil6PM PacificStandard

Time.CustomersintheUnitedStatesandCanadacancalltoll‐free:(888) 877‐8777;allothers

mustcall(818)449‐2000.



When calling for support, please have the product’s serial number and system hardware

informationavailable.



RocstorReplaceablePartsProgram

Where available, the Rocstor Replaceable  Parts program ships approved replacement parts

directly to you to fulfill your warranty.Thiswill save considerable repair time.Afteryou call

theRocstorTechnicalSupportCenterat888.877.8777, a replaceable part canbesentdirectly

toyou.

Oncethepartarrives,calltheRocstorTechnical SupportCenter.Atechnicianwillassist

youoverthephonetoensurethattheinstallationisquickandeasy.



LimitationontheUseofAnyRocstorProduct

Theproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareandtreatment.

Do not use this product with any equipment used to directly or indirectly treat or care for a

patient.

Trademarks Acknowledgements

withintheRocstorsite,portalpagesandarticles/text/manuals:Rocstor,RocsecureandRocpowerareregistered

trademarksofRocstorage,Inc.Rocwave,Rocforce,Smartroc,Rocsafe…arethetrademarksofRocstorage,Inc.

"storeyourfuture","secureyourfuture"and“power

yourfuture”arethesloganmarksofRocstorage,Inc.

20 ROCPOWER ‐ SMARTOWERusermanual

Apple,theApplelogo,Mac,PowerMacintosh,FireWire,andMacPro,Leopard…aretrademarksofApple

Computer,Inc.intheUnitedStatesandothercountries.

Microsoft,MS‐DOS,WindowsCE,WindowsNT,Windows98,SoftWindows,Vista…areregisteredtrademarksof

MicrosoftCorporation

intheUnitedStatesandothercountries.

Intel,Itanium,PentiumXXX,Celeron,andXeonMMX…areregisteredU.S.trademarksofIntelCorporationorits

subsidiariesintheUnitedStatesandothercountries.

NovelandisallrelatedmarksareregisteredtrademarksofNovell,Inc.intheUnitedStatesandother

countries.

JavaisaU.S.trademarkofSunMicrosystems,IncJavaTandallJava‐basedtrademarksandlogosaretrademarksor

registeredtrademarksofSunMicrosystems,Inc.intheU.S.andothercountries

NetscapeandNetscapeNavigatorareU.S.trademarksofNetscapeCommunicationsCorporation.

Oracle®isaregisteredU.S.

trademarkofOracleCorporation,RedwoodCity,California.

Sun®,SunMicrosystems®,aretrademarksorregisteredtrademarksofSunMicrosystems,Inc.intheU.S.andother

countries.

UNIX®isaregisteredtrademarkofTheOpenGroup.

DigitalEquipment®istrademarksofDigitalEquipmentCorporation,registeredintheU.S.andothercountries.

SiliconGraphics®

isaregisteredtrademarkofSiliconGraphics,Inc.registeredintheU.S.andothercountries.

IBM®istrademarksofInternationalBusinessMachinesCorporation,registeredintheU.S.andothercountries.

Xerox®isregisteredtrademarksofXeroxCorporation,registeredintheU.S.andothercountries.

Dell,theDelllogo,Dimension,Inspiron,

Latitude,OptiPlex,PowerEdge,PowerConnect,PowerVault,SmartStepand

DellPrecisionaretrademarksofDellComputerCorporation,registeredintheU.S.andothercountries.

Allothernamesaretrademarksoftheirrespectivecompanies.

©2000‐2008



Copyrights

bereproduced,distributed,transmitted,displayed,publishedorbroadcastwithouttheprior

writtenpermissionofRocstorage,Inc.Youmaynotalterorremoveanytrademark,copyrightor

othernoticefromcopiesofthisManual.



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Rocstor Smartower Specification

Brand: Rocstor

Model: Smartower

Category: Uninterruptible power supplies (UPSs)

Type: Specification

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Rocstor Smartower Specification

Rocstor Smartower Specification

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