Rocstor FORTIS Specification

Brand: Rocstor

Model: FORTIS

Category: Uninterruptible power supplies (UPSs)

Type: Specification

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power your future℠

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FORTIS

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UPS

UserManual

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525VA

625VA

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TABLEOFCONTENTS

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IMPORTANTSAFETYINSTRUCTIONS........................................................................................ 3

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CHAPTER1...............................................................................................................................5

FrontPanelExplanations............................................................................................................ 5

RearPanelExplanations ............................................................................................................. 6

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CHAPTER2...............................................................................................................................7

Unpacking................................................................................................................................... 7

PlacetheUPSproperly ............................................................................................................... 7

StorageInstruction.....................................................................................................................8

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CHAPTER3...............................................................................................................................9

ImportantNotice........................................................................................................................ 9

Connecttheloads....................................................................................................................... 9

OperationalTest....................................................................................................................... 10

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CHAPTER4............................................................................................................................. 11

ReplacingTheBattery .............................................................................................................. 11

RecyclingtheUsedBattery ...................................................................................................... 11

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CHAPTER5............................................................................................................................. 12

Troubleshooting ....................................................................................................................... 12

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CHAPTER6............................................................................................................................. 13

LIMITEDWARRANTY................................................................................................................. 13

TECHNICALSUPPORTINFORMATION ...................................................................................... 18

TrademarksAcknowledgements.............................................................................................. 19

Copyrights................................................................................................................................. 19

ContactInformation ................................................................................................................. 20

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IMPORTANTSAFETYINSTRUCTIONS

PLEASE,SAVETHESEINSTRUCTIONS

Thismanualcontainsimportantinstructionsthatshouldbefollowedduringunpacking,

installationandmaintenanceoftheUPSandbatteries.

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ImportantNotices

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• ToensuresafetyinallapplicationswhereaUPSishard‐wiredtotheelectricalsupply,the

connectionsbetweentheUPS

andtheelectricalsupplyshouldbemadebyaqualified

electricalcontractor.

• ThoseUPSsystemssuppliedwithafactoryinputleadcanbesafelyconnectedtothewall

outletbythepurchaser.

• TheUPShasitsowninternalenergysource(battery).Shouldthebatterybeswitchedon

when

noACpowerisavailable,voltagewillbeattheoutputterminals.

• EnsurethattheACutilityoutletiscorrectlywiredandgrounded.

• EnsurethattheinputvoltageoftheUPSmatchesthesupplyvoltage.

• Useacertifiedinputpowercablewiththecorrectplugsandsocketsthat

matchesthe

voltagesystem.

•

Donotopenthecaseastherearenoserviceablepartsinside.Openingthecasewillvoid

thewarranty.

• AnyattempttorepairtheUPSunitbysomeoneotherthananauthorizedtechnicianshall

voidthewarranty.

• ToeliminateoverheatingoftheUPS,keepallventilationopeningsfree

fromobstruction,

anddonotstoreanythingontopoftheUPS.KeeptheUPS8inches(20cm)awayfromthe

wall.

• EnsuretheUPSisinstalledwithintheproperenvironmentasspecified(0‐40°Cor32‐40

F

and30‐90%non‐condensinghumidity).

• DonotinstalltheUPSindirectsunlight.Thewarrantymaybevoidifthebatteriesfail.

• InstalltheUPSindoorsasitisnotdesignedforoutdooruse.

• Dusty,corrosiveandsaltyenvironmentscandamagetheUPS.

• Install

theUPSawayfromobjectswhichgiveoffexcessiveheatandareaswhichare

excessivelywet.

• Liquidsspilledand/orforeignobjectsdroppedintotheUPSwillvoidthewarranty.

• Thebatterywilldischargenaturallyifthesystemisunusedforanylengthoftime.

• TheUPSshouldbe

rechargedevery2‐3monthsifunused.Ifthisisnotdone,thewarranty

willbevoid.WhentheUPSisusedregularly,thebatterieswillbeautomaticallyrecharged

andkeptintopcondition.

• ThisUPShasbeen de signedandconstructedtoprotectyourassetsfromthewiderange

of

poweraberrationsexperiencedonutilitypowerlines.Takecaretoinstallandmaintainthe

systemcorrectlybyyourlocaldistributor.

• Intendedforinstallationinatemperaturecontrolledenvironment.

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• Servicingofbatteriesshouldbeperformedorsupervisedbypersonsknowledgeableabout

batteriesandtherequiredprecautions.Keepunauthorizedpersonnelawayfrombatteries.

• Whenreplacingbatteries,replacewiththesamenumberandtype.

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CAUTION–DoNOTdisposeofbatteryorbatteriesinafire.Thebatterymay

explode.

CAUTION–DoNOTopenormutilatethebatteryorbatteries.Releasedelectrolyteisharmfulto

theskinandeyes.Itmaybetoxic.

CAUTION–RiskofElectricShock–DoNOTremovethecover.Therearenouserserviceable

parts.Referservicingtoqualifiedtechnicians.

CAUTION–Risk

ofElectricShock–ThebatterycircuitisNOTisolatedfromAC.Hazardous

voltagemayexistbetweenthebatteryterminalsandground.Testbeforetouching.

CAUTION–Abatterycanpresentariskofelectricalshockandhighshortcircuitcurrent.

CAUTION–Keepchildrenawayfromthisproduct.

CAUTION

–HEALTHCARE–THEUPSISNOTTOBEUSEDINPATIENTCAREAPPLICATIONS:The

Rocpowerproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareand

treatment.DONOTusethisproductwithanyequipmentusedtodirectlyorindirectlytreat

orcareforapatient.

CAUTION

–Topreventpersonalinjuryorpropertydamage,donotcarryormovetheUPSby

thehandleorthefrontcover.

CAUTION–TheUPSisdesignedtobeusedwithcomputerloadsonly.

CAUTION–DoNOTconnectalaserprintertotheUPSoutlets.



TheFollowingprecautions

shouldbeobservedwhenworkingonbatteries:

• Removewatches,rings,orothermetalobjects.

• Usetoolswithinsulatedhandles.

• Wearrubberglovesandboots.

• Donotlaytoolsormetalpartsontopof batteries.

• Disconnectchargingsourcepriortoconnectingordisconnectingbatteryterminals.



WARNING:

• ThisisaClassA‐UPSProductinadomesticenvironment

• Thisproductmaycauseradiointerference.Shouldthisoccur,theusermaybe

requiredtotakeadditionalmeasures.

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CHAPTER1

FrontPanelExplanations

1.LineLED(

):

GreenLEDissteadywhentheutilityisnormal.

 GreenLEDflashesandthebuzzersoundseverythree(3)

secondswhenthereisautilityfailure.

GreenLEDflasheseverythree(3)secondswhentheUPSisin

chargingmode.

GreenLEDissteadyandthebuzzersoundscontinuously

whenthe

UPSisoverloaded.

2.CheckBatteryLED(

):

RedLEDflashesandbuzzersoundsevery0.5secondswhentheUPS

batteryislow.

3.MainSwitch:

ControlsON/OFFoftheUPSwhentheutilityisnormal.

Enables“DC‐Start”Functionwhentheutilityfails.(ToenableDC‐Start,UPSloadshouldbe

under80%.)



Note:Ensurethatthe

computerconnectedtotheUPSisswitched

ONbeforeenablingthe"DC‐Start"function.Donotaddothercomputersorperipherals

afterDC‐Startfunctionisactivated.

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1 3 2

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3 4

RearPanelExplanations

1. ACInput

2. BackupOutlets:3pcsNEMA5‐15RorIEC320

3. ComputerInterface:TrueRS232communicationport.

4. RJ11/RJ45Jacks:MODEM/LANProtection

5. SiteWiringFaultIndicator:For115Vacsystemonly.

6. ACFuseHolder.(W/fuse)

525VA/115VAC/6A800VA/115VAC/8A

525VA/230VAC/4A800VA/230VAC/6.5A

625VA/115VAC/8A

625VA/230VAC/6.5A



USAICE–EuropeAustralia‐China

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CHAPTER2

Unpacking

CAUTION:PleasebecarefulwhenliftingtheshippingcontainerortheUPS.Theseitemsare

heavy.Improperliftingormovementmaycausepersonalinjuriesorpropertydamage.



• TaketheUPSoutofthepackingmaterial.Retainitforfutureuse.

• InspecttheUPSforanyobviousdamage.If

damageexits,IMMEDIATELYcontactthehipper.

PlacetheUPSproperly



ChecktheSiteWiringFaultIndicator(115Vonly)

Caution:Ifthesitewiringfaultsindicatorlights,getaqualifiedelectriciantocorrectthe

buildingwiring.



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StorageInstruction



Forextendedstoragethroughmoderateclimate(‐15to+30°C/+5to+86°F),thebatteries

shouldbechargedfor12hourseverysix(6)monthsbypluggingtheUPSpowercordintothewall

outlet.Repeatthiseverythree(3)monthsinahightemperature

(+30to+45°C/+86to+113°F)

environment.



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CHAPTER3

ImportantNotice

PlugtheUPSontothewalloutletandchargetheUPSforover8hoursafterinitialinstallation.



Connecttheloads

ConnecttheUPStotheACpoweroutlet.Thenplugtheloadsintotheoutputconnectorson

therearoftheUPS.Tousethe

UPSasamasterON/OFFswitch,makesurethatalloftheloads

areswitchedON.



Caution:DonotconnectalaserprintertotheUPSoutlets.TheseUPSoutletsprovidebattery

powerandsurgeprotectiontotheequipmentwhentheutilityvoltageisoutsideacceptable

limits.



Connecttelephone/NetworkSurgeprotection

Connectasinglelinetelephoneora10base‐T/100

base‐TnetworkcableintotheRJ‐45/RJ‐11

telephone/networksurgeprotectionINplugonthebackoftheUPS.Connecttelephonecable

(supplied)ornetworkcabling(notsupplied)fromtheOUTplugtoafaxmodemornetwork

port.



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ConnectComputerInterfacePort(Optional)



Connectthesuppliedinterfacecabletothe9‐pincomputerinterfaceportonthebackofthe

UPS.Connecttheotherendtothecomputer.Seesoftwaredocumentforinstallation

instructions.



OperationalTest

ConnecttheUPStothewalloutlet.

PushtheMainSwitchONtoseeiftheGreenLine(

)LEDlightsup.

ConnectyourcomputerequipmenttotheUPSandthendisconnecttheUPSfromthewall

outlet.ChecktoseeiftheLine(

)LEDisflashingeverythree(3)secondsandifthealarm

buzzerisbeeping.TheflashingandthealarmbuzzerindicatestheUPSisrunningonlyonthe

batterypower.Youmaywishtosaveyouropenfilesandshutdownyourcomputer.



Repeattheabovewhenrunningapplications

onthecomputer.EnsurethattheUPSis

workingproperlytosupportcontinuousoperation.



ROCPOWER

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FORTIS‐ usermanual 11

CHAPTER4

ReplacingtheBattery

WARNING:UnplugtheUPSfromtheelectricaloutletBEFOREattemptingtoreplacethe

battery.



Note:Oncethebatteryisdisconnected,theloadsarenotprotectedfrompoweroutages.



1. UseaPhillips‐headscrewdrivertoremovethetwofrontpanelscrewsandslidedownthe

panel.

2. Gentlypullthe

batteryoutoftheUPS.

3. Loosentheblackwirefromthenegative(‐)terminalandredwirefromthepositive(+)

terminal.

4. Connectthebatteryleadstothenewbattery.

5. Note:Smallsparksatthebatteryconnectorsarenormalduringconnection.

6. Slidethenewbatteryinto

theUPS.

7. Closethefrontpanelandfastenthetwoscrews.

8. Disposeoftheoldbatteryproperlyatanappropriaterecyclingfacility.



RecyclingtheUsedBattery



Contactyourlocalrecyclingorhazardouswastecenterforinformationonthe

properdisposalofthe

usedbatteries.

ROCPOWER

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FORTIS‐ usermanual 12

CHAPTER5

Troubleshooting

WhentheUPSmalfunctionsduringoperation,checkthelistbelowforsuggestedsolutions.Ifthe

problemcannotberesolved,contactyoursalesagentforhelp.

Situation CheckItems Solution

ACpowerisnormalbut'Line'

LEDisnotON.

1. IsthepowerswitchON?

2. Isthefuseblown?

3. Isthepowercordloose?

1. PressMainswitchON.

2. Changefusesw/same

rating.

3. Re‐connectthepower

cordproperly.

'Line'LEDflasheseverysecond

butnooutput

Batteryvoltageistoolow RechargetheUPSfor24hours.

Alarmbuzzerbeeps

continuouslywhentheutility

isnormal.

CheckloadstatustoseeiftheUPS

isoverloaded.

Removeuncriticalloads.

Alarmbuzzerbeepsfor10

seconds,thentheUPSturns

OFF.

 Removeuncriticalloadsand

switchONtheUPS.

NoLEDsdisplayonthefront

panel

 Consultwithyoursalesagent

forhelp.

UPSdoesnotprovide

expectedbackuptime.

1. TheUPS’sbatteryisweak

duetorecentoutage.

2. TheUPS’sbatteryisnear

theendofitsservicelife.

1. Chargethebattery.

2. Replacethebattery.

TheUPSoperatesnormally,

butthesitewiringfault

indicatorislit.

Buildingwiringerrorsuchas

missinggroundorhottoneutral

wirereversal.

Haveaqualifiedelectrician

correctthebuildingwiring.



ROCPOWER

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FORTIS‐ usermanual 13

CHAPTER6

LIMITEDWARRANTY

This Limited Warranty is provided by Rocstorage, Inc. (hereinafter: Rocstor) for the Rocstor,

RocpowerandRocsecurelinesofproducts.



GeneralTerms

EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, ROCSTOR MAKES NO OTHER

WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES

OF MERCHANTABILITY AND

 FITNESS FOR A PARTICULAR PURPOSE.ROCSTOR EXPRESSLY

DISCLAIMSALLWARRANTIESANDCONDITIONSNOTSTATEDINTHISLIMITEDWARRANTY.ANY

IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE

LIMITEDWARRANTYPERIOD.SOMESTATESORCOUNTRIESDONOTALLOWALIMITATIONON

HOWLONGANIMPLIED

WARRANTYLASTSORTHEEXCLUSIONORLIMITATIONOFINCIDENTAL

ORCONSEQUENTIALDAMAGESFORCONSUMERPRODUCTS.INSUCHSTATESORCOUNTRIES,

SOMEEXCLUSIONSORLIMITATIONSOFTHISLIMITEDWARRANTYMAYNOTAPPLYTOYOU.



ThisLimitedWarrantyappliestotheRocstorbrandedhardwareproductssoldbyorleasedfrom

Rocstor, Inc.,

its worldwidesubsidiaries,affiliates,authorized resellers,or country distributors

(collectively referred to in this Limited Warranty as “Rocstor”).This Limited Warranty is

applicableinallcountriesandmaybeenforcedinanycountrywhereRocstororitsauthorized

service providers offer warranty service subject to the terms and conditions set forth

 in this

Limited Warranty.However, warranty service availability and response times may vary from

country to country and may also be subject to registration requirements in the country of

purchase.



Rocstor warrants that the Rocstor hardware product and all the internal components of  the

productthat you havepurchased or

leasedfromRocstorarefreefromdefectsin materialsor

workmanship under normal use during the Limited Warranty Period.The Limited Warranty

Period starts on  the date of purchase or lease from Rocstor.Your dated sales or delivery

receipt,showingthedateofpurchaseorleaseoftheproduct,isyour

proof ofthepurchaseor

lease date.You may be  required to provide proof  of purchase or lease as a condition of

receiving warranty service.You are entitled to warranty service according to the terms and

conditionsofthisdocumentifarepairtoyourRocstorbrandedhardwareisrequired

withinthe

Limited Warranty Period.This Limited Warranty extends only to the original purcha ser or

lessee of this Rocstor branded product and is not transferable to anyone who obtains

ownershipoftheRocstorbrandedproductfromtheoriginalpurchaserorlessee.



Rocstorproductsaremanufacturedusingnewmaterialsornew

andusedmaterialsequivalent

to new in performanceand reliability.Spare parts may be new or equivalent to new.Spare

partsarewarrantedtobefreefromdefectsinmaterialorworkmanshipforthirty(30)daysor

for the remainder of the Limited Warranty Period of the Rocstor hardware product in

 which

theyareinstalled,whicheverislonger.

ROCPOWER

–

FORTIS‐ usermanual 14

This Limited Warranty is provided by Rocstor for Rocpower lines of products used in the

ordinarycourseofyourbusiness.



Descriptions,DrawingsandSpecifications

Rocstor products will substantially conform to the descriptions, drawings and specifications

published by Rocstor.However, the descriptions, drawings and specifications are not

warranties of performance and

not warranties of fitness for a particular purpose.The

descriptions,drawingsandspecificationsaresubjecttothislimitedwarranty.



Rocstor’sObligationundertheWarranty

During the Limited Warranty Period, Rocstor will repair or replace the defective component

partsorthehardwareproduct.Allcomponentpartsorhardwareproductsremovedunderthis



LimitedWarrantybecomethepropertyof Rocstor.Thereplacementpartorproducttakeson

eithertheLimitedWarrantystatusoftheremovedpartorproductorthethirty(30)daylimited

warranty of the spare part.In the unlikely event that your Rocstor product has a recurring

failure,Rocstor,at

itsdiscretion,mayelecttoprovideyouwithareplacementunitofRocstor‘s

choosingthatisatleastequivalenttoyourRocstorbrandedproductinhardwareperformance.

Rocstorreservestherighttoelect,atitssolediscretion,togiveyouarefundofyourpurchase

priceorleasepayments(lessinterest)

insteadofareplacement.Thisisyourexclusiveremedy

fordefective products.TheoriginalLimited Warrantyisnotextendedwhentheproduct,ora

partoftheproduct,isrepairedorreplacedduringtheLimitedWarrantyperiod.



Rocstordoesnotwarrantthattheoperationofthisproductwillbeuninterrupted

orerror‐free.

Rocstor is not responsible for damage that occurs as a result of your failure to follow the

instructionsthatcamewiththeRocstorbrandedproduct.



This Limited Warranty does not apply to expendable parts.This Limited Warranty does not

extend to any product from which the serial

number has been removed or that has been

damaged or rendered defective (a) as a result of accident, misuse, abuse, or other external

causes;(b)asaresultofnormalwear;(c)byoperationoutsidetheusageparametersstatedin

theuserdocumentationthatshipped withtheproductand/orpostedon

theRocstorwebsite;

(d)bytheuseofpartsnotmanufacturedorsoldbyRocstor;or(e)bymodificationorserviceby

anyone other than (i) Rocstor, (ii) a Rocstor authorized service provider, or (iii) your own

installation of end‐user replaceable Rocstor or Rocstor approved parts if available for

your

productintheservicingcountry.



Thesetermsandcond itionsconstitutethecompleteandexclusiveLimitedWarrantyagreement

betweenRocstorandyouregardingtheRocstorbrandedproductyouhavepurchasedorleased.

These terms and conditions supersede any prior agreements or representations including

representationsmade inRocstorsalesliteratureoradvice

giventoyoubyRocstororanagent

oremployeeofRocstorthatmayhavebeenmadeinconnectionwithyourpurchaseorleaseof

the Rocstor branded product.No change to the conditions of this Limited Warranty is valid

unlessitismadeinwritingandsignedbyan

authorizedrepresentativeofRocstor.



ROCPOWER

–

FORTIS‐ usermanual 15

Buyer’sObligationundertheWarranty

The person requesting coverage under this warranty shall prove that he or she is the original

purchaser and declares that the product has not been sold, leased, bartered or otherwise

changedpossession.



ThebuyermustnotifyRocstorandshowproofofnotificationthroughanyreasonable

means

ofcommunicationinwhichthereisacknowledgmentofreceipt.Seefullstreetaddress,email

address and toll free phone numbers below.The notification shall identify any defect,

malfunctionornonconformitypromptlyupondiscovery.Rocstorwillacknowledgereceiptof

thecommunicationandissueaReturnMerchandiseAuthorization(RMA)code.Thebuyer

is

obligated to securely and safely package the product, preferably in the original packing

materials,WITHTHERMA codeontheshipping label,and deliverittogether witha copy of

the original purchase receipt and a description of the problem to the Rocstor home office.

Buyerisresponsiblefor

theproductuntilitisreceivedbyRocstor.Itisrecommendedthatthe

productbeinsuredduringtransportation.



NOTICE:Theindividualusershouldtakecaretodetermine,priortouse,whetherthisdeviceis

suitable, adequate or safe for the use intended. Since individual applications are subject to

greatvariation,

Rocstormakesnorepresentationorwarrantyastothe suitabilityorfitnessof

theseproductsforanyspecificapplication.



LimitationofDamages(Liability)

IF YOUR ROCSTOR BRANDED HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE,

THE ORIGINAL PURCHASER’S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR

REPLACEMENT.ROCSTOR‘S MAXIMUM LIABILITY

UNDER THIS LIMITED WARRANTY IS

EXPRESSLYLIMITEDTOTHE LESSEROF  THEPRICEYOU HAVEPAIDFORTHE PRODUCTORTHE

COST OF REPAIR OR REPLACEMENT OF ANY ROCSTOR HARDWARE COMPONENTS THAT

MALFUNCTIONINCONDITIONSOFNORMALUSE.ROCSTORISNOTLIABILEFORANYDAMAGE

TOANYOTHERPRODUCTCONNECTEDTO

AROCSTORPRODUCT.



LimitationonConsequentialDamages

ROCSTORISNOTLIABLEFORANYDAMAGESCAUSEDBYTHEPRODUCTORTHEFAILUREOFTHE

PRODUCTTOPERFORM,INCLUDINGANYLOSTPROFITSORSAVINGSORSPECIAL,INCIDENTAL,

CONSEQUENTIALORPUNITIVEDAMAGES.ROCSTORISNOTLIABLEFORANYCLAIMMADEBYA

THIRD

PARTYORMADEBYYOUONBEHALFOFATHIRDPARTY.ROCSTORISNOTLIABILEFOR

ANYDAMAGETOANYOTHERPRODUCTCONNECTEDTOAROCSTORPRODUCT.



THIS LIMITATION OF LIABILITY APPLIES TO ANY CLAIM FOR DAMAGES OR EQUITABLE RELIEF,

WHETHER A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A



CONTRACT CLAIM, BREACH OF WARRANTY OR ANY OTHER CLAIM.THIS LIMITATION OF

LIABILITYCANNOTBEWAIVED ORAMENDED BYANY  PERSON.THIS LIMITATIONOFLIABILITY

WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED ROCSTOR OR AN AUTHORIZED

REPRESENTATIVEOFROCSTOROFTHEPOSSIBILITYOFANYSUCHDAMAGES.



ROCPOWER

–

FORTIS‐ usermanual 16

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.YOU MAY ALSO HAVE OTHER

RIGHTSTHAT MAYVARYFROMSTATETO STATEORFROMCOUNTRYTOCOUNTRY.YOUARE

ADVISEDTOCONSULTAPP LICABLESTATEORCOUNTRYLAWSFORAFULLDETERMINATIONOF

YOURRIGHTS.



LimitationontheUseofAnyRocstor

“Rocpower”Product

Theproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareandtreatment.

Do not use this product with any equipment used to directly or indirectly treat or care for a

patient.



CAUTIONIFDAMAGED

The UPS contains sealed, non‐spillable, lead acid batteries.The UPS

must be recycled or

disposedofproperly.



Packagesthatarecrushed,puncturedortornsuchthatthecontentsarere vealedshouldbeset

aside in an isolated area and must be inspected by a qualified person.If the package is not

shippable, the contents shall be promptlycollected and segregated.

Immediatelycontact the

cosignerorconsignee.



Disclaimer

We accept no liability for any loss of data, damages and the inability of Rocstor products to

work withany third partyequipment. Norcan Rocstoraccept anyliability orresponsibilityfor

softwareorthirdpartyhardwareproducts.



OptionsandSoftware

TheLimited

WarrantytermsandconditionsforRocstoroptionsareasindicatedintheLimited

Warranty applicable to Rocstor options.ROCSTOR DOES NOT WARRANTY SOFTWARE

PRODUCTS,INCLUDINGANYSOFTWAREPRODUCTSORTHEOPERATINGSYSTEMPREINSTALLED

BYROCSTOR.Rocstor’sonlyobligationswithrespecttosoftwaredistributedbyRocstorunder

the Rocstor brand name

are set forth in the applicable end‐user license or program license

agreement.Non‐Rocstor hardware and software products are provided “AS IS” and without

anyWarranty.However,non‐Rocstormanufacturers,suppliers,orpublishersmayprovidetheir

ownwarrantiesdirectlytoyou.



SoftwareTechnicalSupport

Software technical support is defined

as assistance with questions and issues about the

software that waseither preinstalled by Rocstor on the Rocstor branded product or that was

includedwiththeRocstorbrandedproductatthetimeofyourpurchaseorleaseoftheproduct.

Technical support for software is available for the first ninety (90)

 days from date of product

purchaseorlease.Yourdatedsalesordeliveryreceipt,showingthedateofpurchaseorlease

of the product, is your proof of the purchase or lease date.You may be required to provide

proofofpurchaseorleaseasaconditionofreceivingsoftware

technicalsupport.



ROCPOWER

–

FORTIS‐ usermanual 17

After the first ninety (90) days, technical support for software that was either preinstalled by

Rocstoron  the Rocstorbrandedproduct or included withthe Rocstorbranded product atthe

timeofyourpurchaseorleaseoftheproductisavailableforafee.



WARNING

Theindividualusershouldtakecare

todeterminepriortousewhetherthisdeviceissuitable,

adequateorsafefortheuseintended.Sinceindividualapplicationsaresubjecttogreat

variation,themanufacturer“Rocstor”makesnorepresentationorwarrantyastothesuitability

orfitnessofthesedevicesforanyspecificapplication.



LimitedWarrantyPeriod

The limitedwarranty periodfor ROCPOWER UPS products is two (2)years Partsand Laboron

the chassis and one (1) year Parts and Labor on the batteries, whether inside the chassis or

provided separ ately. Rocstor warrants this equipment, when properly applied and operated 

withinspecifiedconditions,against

faultymaterialsorworkmanshipforape riodofone(1)year

fromthedateoforiginalpurchasebytheoriginalenduser.ThisLimitedWarrantyextendsonly

totheoriginalpurchaserorlesseeofthisRocstorbrandedproductandisnottransferable.For

equipment sites within the United States and

Canada, this limited warranty covers repair or

replacement of defective equipment at the discretion of Rocstor. Repair will be from the

nearest authorized service center. Replacement parts and warranty labor will be borne by

Rocstor. For equipment located outside of the United States and Canada, Rocstor, Inc. only

coversfaultyparts.



Rocstorproductsrepairedorreplacedpursuanttothislimitedwarrantyshallbewarrantedfor

the un expired portion of the limited warranty applying to the original product. This limited

warrantyappliesonlytotheoriginalpurchaserwhomusthaveproperlyregisteredtheproduct

within10daysofpurchase.



Customers in Mexico

 may obtain service under this Limited Warranty only by delivering or

shipping the product (with all shipping or  delivery charges prepaid) to an authorized service

center.



TypesofLimitedWarrantyService

YourRocstor Limited Warrantyconsists of repair orreplacement of defective parts, identified

bytheRocstorSupportOrganizationas

“pre‐failure.”



Carry‐inLimitedWarrantyServiceAvailableMonday–Friday

Underthetermsofcarry‐inservice,youmayberequiredtodeliveryourRocstorproducttothe

RocstorServiceCenteroranauthorizedservicelocationforwarrantyrepair.Youmustprepay

anyshippingcharges,insurance,taxes,orduties

associatedwithtransportationoftheproduct.

Youareresponsibleforinsuringanyproductshippedorreturnedforservice.Youassumerisk

oflossduringshipping.



ROCPOWER

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FORTIS‐ usermanual 18

ServiceUpgrades

Rocstor offers extra coverage for your product. For information on service upgrades, visit

www.Rocstor.com.Serviceupgradespurchasedinonecountryarenottransferabletoanother

country.



Manual–Disclaimer

Revisionstothismanualoccurperiodically.PleasegototheRocstorwebsite,www.rocstor.com



toobtainthemostcurrentversionoftheUserManual.Rocstorisnotresponsibleforany

errorsoromissionsorfortheresultsobtainedfromtheuseoftheinformationcontainedinthis

manual.Allinformationinthismanualisprovidedwithnoguaranteeofcompleteness,

accuracy,andwithoutwarranty

ofanykind, expressorimplied,including,butnotlimitedto

warrantiesofthecompleteness,accuracy,orcurrencyofthisinformation,noritssuitabilityfor

anyparticularpurpose.



TECHNICALSUPPORTINFORMATION



TechnicalSupport

AllRocstorproductsarebackedbyfreetelephonetechnicalsupportfortwo(2)yearsfromthe

date of purchase.Please regi ster your product with Rocstor.To register, fill in the Limited

WarrantyRegistrationformintheSupporttabatwww.Rocstor.com.



Freetelephonetechnicalsupportisavailableweekdaysfrom9AMuntil6PMPacificStandard

Time.CustomersintheUnitedStatesandCanadacancalltoll‐free:(888) 877‐8777;allothers

mustcall(818)449‐2000.



When calling for support, please have the product’s serial number and system

 hardware

informationavailable.



RocstorReplaceablePartsProgram

Where available, the Rocstor Replaceable Parts program ships approved replacement parts

directly to youtofulfillyour warranty.Thiswill save considerablerepair time.After you call

theRocstor TechnicalSupportCenter at888.877.8777,a replaceablepartcan besent directly

toyou.

Oncethepartarrives,callthe Rocstor TechnicalSupportCenter.Atechnicianwillassist

youoverthephonetoensurethattheinstallationisquickandeasy.



LimitationontheUseofAnyRocstorProduct

Theproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareandtrea tment.

 not use this product with any equipment used to directly or indirectly trea t or care for a

patient.



ROCPOWER

–

FORTIS‐ usermanual 19

TrademarksAcknowledgements

withintheRocstorsite,portalpagesandarticles/text/manuals:Rocstor,RocsecureandRocpowerareregistered

trademarksofRocstorage,Inc.Rocwave,Rocforce,Smartroc,Rocsafe…arethetrademarksofRocstorage,Inc.

"storeyourfuture","secureyourfuture"and“power

yourfuture”arethesloganmarksofRocstorage,Inc.

Apple,theApplelogo,Mac,PowerMacintosh,FireWire,andMacPro,Leopard…aretrademarksofApple

Computer,Inc.intheUnitedStatesandothercountries.

Microsoft,MS‐DOS,WindowsCE,WindowsNT,Windows98,SoftWindows,Vista…areregistered

trademarksof

MicrosoftCorporationintheUnitedStatesandothercountries.

Intel,Itanium,PentiumXXX,Celeron,andXeonMMX…areregisteredU.S.trademarksofIntelCorporationorits

subsidiariesintheUnitedStatesandothercountries.

NovelandisallrelatedmarksareregisteredtrademarksofNovell,Inc.inthe

UnitedStatesandothercountries.

JavaisaU.S.trademarkofSunMicrosystems,IncJavaTandallJava‐basedtrademarksandlogosaretrademarksor

registeredtrademarksofSunMicrosystems,Inc.intheU.S.andothercountries

NetscapeandNetscapeNavigatorareU.S.trademarksofNetscapeCommunicationsCorporation.

Oracle®

isaregisteredU.S.trademarkofOracleCorporation,RedwoodCity,California.

Sun®,SunMicrosystems®,aretrademarksorregisteredtrademarksofSunMicrosystems,Inc.intheU.S.andother

countries.

UNIX®isaregisteredtrademarkofTheOpenGroup.

DigitalEquipment®istrademarksofDigitalEquipmentCorporation,registeredintheU.S.and

othercountries.

SiliconGraphics®isaregisteredtrademarkofSiliconGraphics,Inc.registeredintheU.S.andothercountries.

IBM®istrademarksofInternationalBusinessMachinesCorporation,registeredintheU.S.andothercountries.

Xerox®isregisteredtrademarksofXeroxCorporation,registeredintheU.S.andothercountries.

Dell,the

Delllogo,Dimension,Inspiron,Latitude,OptiPlex,PowerEdge,PowerConnect,PowerVault,SmartStepand

DellPrecisionaretrademarksofDellComputerCorporation,registeredintheU.S.andothercountries.

Allothernamesaretrademarksoftheirrespectivecompanies.

©2000‐2008



Copyrights

distributed,transmitted,displayed,publishedorbroadcastwithoutthepriorwrittenpermissionofRocstorage,Inc.

Youmaynotalterorremoveanytrademark,copyrightorothernoticefromcopiesofthisManual.



ROCPOWER

–

FORTIS‐ usermanual 20

ContactInformation

CorporateHeadquarters

8130RemmetAvenue

CanogaPark,CA91304‐4129

Office:+1(818)449‐2000

Fax:+1(818)884‐8777

Email:[email protected]



TechnicalSupport/RMA

Tel:(888)877‐7716(USAandCanada)

Tel:+1(818)449‐2000(DomesticandInternationals)

Fax:+1(818)884‐8777

Hours:9:00

am‐5:00pmPST

Mon‐Fri(excludingholidays)

Email:[email protected]



SalesInfo

Hours:8:00am‐5:00pmPST

Mon‐Fri(excludingholidays)

Email:sales@Rocstor.com

Tel:(888)877‐7716

Fax:(818)884‐8777



Corporate,GovernmentandAcademicCustomers

OurCorporateSalesTeam'sgoalistohelpourU.S.A.andCanadiancustomersfind

astorage

solutionthatbestservestheirneeds.Wewillhelpyoudetermineyourbestpurchasingoptions.

Formoreinformationpleasecontacttheappropriatedepartmentbeloworcallusat+1(888)

877‐7716



Generalsalesinformation:[email protected]

Corporatesalesinformation:corpor[email protected]

Educationalsalesinformation:academic_sales@Rocstor.com

Federal,State

&Localgovernmentsalesinformation:government_sales@Rocstor.com



Resellers/BusinessDevelopment/OEMPartners

AllChannelNationalandInternationalResellers,VARs,Consultants…contactRocstorChannel

Sales:

 InU.S.,call:888.877.7716

 OutofUSAcall+1.818.449.2000

Email:reseller_in[email protected]

ThankyouforpurchasingRocpowerproduct.

Rocstor

Ver.1009G

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Rocstor FORTIS Specification

Brand: Rocstor

Model: FORTIS

Category: Uninterruptible power supplies (UPSs)

Type: Specification

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Rocstor FORTIS Specification

Rocstor FORTIS Specification

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