Rocstor Rocwave Specification

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power your future℠



ROCWAVE



IntelligentTrueOn‐LineUPS



UserManual



1,000VA

2,000VA

3,000VA



2 ROCPOWER ‐ ROCWAVEusermanual

TableofContents



IMPORTANTSAFETYINSTRUCTIONS ..................................................4



CHAPTER1 ...........................................................................................6

LEDPanel(Standard) ...........................................................................6

LCDpanel(Optional)............................................................................8

SymbolsontheLCDDisplayPanel.......................................................9

RealPanelDescriptions......................................................................10

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CHAPTER2 .........................................................................................11

Unpacking ..........................................................................................11

InstallationLocation...........................................................................12

StorageInstructions...........................................................................13

Maintenance ......................................................................................13

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CHAPTER3 .........................................................................................14

Setup .................................................................................................14

TowerConfigurationSetup................................................................14

PowerModule+BatteryModule ......................................................15

Rack‐MountConfigurationSetup ......................................................16

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CHAPTER4 .........................................................................................18

OperationalTest ................................................................................18

LEDpanel(Standard) .........................................................................18

Status&AlarmBuzzer .......................................................................28

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CHAPTER5 .........................................................................................29

ReplacingtheBattery.........................................................................29

RecyclingtheUsedBattery................................................................31

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CHAPTER6 .........................................................................................32

ProductIntroduction .........................................................................32

GeneralCharacteristics......................................................................32

SpecialFeatures .................................................................................33

OperatingModes&VoltageSystemConfigurations.........................34

SystemConfigurationSettings...........................................................34

Programmableoutletsetting.............................................................36

CommunicationPortExplanation......................................................38

TrueRS232PortDescriptions ............................................................38

USBPort

Descriptions ........................................................................39

EPO…………………………………………………..……………………………………………39

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3 ROCPOWER ‐ ROCWAVEusermanual

CHAPTER7 .........................................................................................40

HowtheUPSworks............................................................................40

UPSSystemBlockDiagram ................................................................40

WhenUtilityisNormal.......................................................................41

WhenUtilityisAbnormal/Absent......................................................42

OverloadCondition............................................................................43

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CHAPTER8 .........................................................................................46

BundleSoftwareInstallationGuide ...................................................46

HardwareInstallation ........................................................................46

OptionalCommunicationCards.........................................................47

R2E(2ndRS‐232)card........................................................................47

USE(USB)card ...................................................................................47

DCE(DryContact)card ......................................................................48

SNMPCards........................................................................................49

SNMP/WEBcard…………………………………………………………………………….49

SNMP

cardofMegatec…………………………………………………………………..49

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CHAPTER9 .........................................................................................50

Troubleshooting.................................................................................50

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CHAPTER10……………………………………………..……………………………….. 55

Specifications .....................................................................................53

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CHAPTER11 .......................................................................................57

LIMITEDWARRANTY ..........................................................................57

TECHNICALSUPPORTINFORMATION ................................................62

TrademarksAcknowledgements .......................................................63

Copyrights ..........................................................................................63

ContactInformation...........................................................................64

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4 ROCPOWER ‐ ROCWAVEusermanual

IMPORTANTSAFETYINSTRUCTIONS



PLEASE,SAVETHESEINSTRUCTIONS

Thismanualcontainsimportantinstructionsthatshouldbefollowedduringunpacking,

installationandmaintenanceoftheUPSandbatteries.



ImportantNotices

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• ToensuresafetyinallapplicationswhereaUPSishard‐wiredtotheelectricalsupply,the

connectionsbetweentheUPSandtheelectricalsupplyshouldbemadebyaqualified

electricalcontractor.

• ThoseUPSsystemssuppliedwithafactoryinputleadcanbesafelyconnectedtothewall

outletbythepurchaser.

• TheUPShasitsowninternalenergysource(battery).Shouldthebatterybeswitchedon

whennoACpowerisavailable,voltagewillbeattheoutputterminals.

• EnsurethattheACutilityoutletiscorrectlywiredandgrounded.

• EnsurethattheinputvoltageoftheUPSmatchesthesupplyvoltage.

• Useacertifiedinputpowercablewiththecorrectplugsandsocketsthatmatchesthe

voltagesystem.

• Donotopenthecaseastherearenoserviceablepartsinside.Openingthecasewillvoid

thewarranty.

• AnyattempttorepairtheUPSunitbysomeoneotherthananauthorizedtechnicianshall

voidthewarranty.

• ToeliminateoverheatingoftheUPS,keepallventilationopeningsfreefromobstruction,

anddonotstoreanythingontopoftheUPS.KeeptheUPS8inches(20cm)awayfromthe

wall.

• EnsuretheUPSisinstalledwithintheproperenvironmentasspecified(0‐40°Cor32‐40

o

F

and30‐90%non‐condensinghumidity).

• DonotinstalltheUPSindirectsunlight.Thewarrantymaybevoidifthebatteriesfail.

• InstalltheUPSindoorsasitisnotdesignedforoutdooruse.

• Dusty,corrosiveandsaltyenvironmentscandamagetheUPS.

• InstalltheUPSawayfromobjectswhichgiveoffexcessiveheatandareaswhichare

excessivelywet.

• Liquidsspilledand/orforeignobjectsdroppedintotheUPSwillvoidthewarranty.

• Thebatterywilldischargenaturallyifthesystemisunusedforanylengthoftime.

• TheUPSshouldbe

rechargedevery2‐3monthsifunused.Ifthisisnotdone,thewarranty

willbevoid.WhentheUPSisusedregularly,thebatterieswillbeautomaticallyrecharged

andkeptintopcondition.

• ThisUPShasbeendesignedandconstructedtoprotectyourassetsfromthewiderangeof

poweraberrationsexperiencedonutilitypowerlines.Takecaretoinstallandmaintainthe

systemcorrectlybyyourlocaldistributor.

• Intendedforinstallationinatemperaturecontrolledenvironment.

5 ROCPOWER ‐ ROCWAVEusermanual

• Servicingofbatteriesshouldbeperformedorsupervisedbypersonsknowledgeableabout

batteriesandtherequiredprecautions.Keepunauthorizedpersonnelawayfrombatteries.

• Whenreplacingbatteries,replacewiththesamenumberandtype.

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CAUTION–DoNOTdisposeofbatteryorbatteriesinafire.Thebatterymayexplode.

CAUTION–DoNOTopenormutilatethebatteryorbatteries.Releasedelectrolyteisharmfulto

theskinandeyes.Itmaybetoxic.

CAUTION–RiskofElectricShock–DoNOTremovethecover.Therearenouserserviceable

parts.Referservicingtoqualifiedtechnicians.

CAUTION–RiskofElectricShock–ThebatterycircuitisNOTisolatedfromAC.Hazardous

voltagemayexistbetweenthebatteryterminalsandground.Testbeforetouching.

CAUTION–Abatterycanpresentariskofelectricalshockandhighshortcircuitcurrent.

CAUTION–Keepchildrenawayfromthisproduct.

CAUTION–HEALTHCARE–THEUPSISNOTTOBEUSEDINPATIENTCAREAPPLICATIONS:The

Rocpowerproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareand

treatment.DONOTusethisproductwithanyequipmentusedtodirectlyorindirectlytreat

orcareforapatient.

CAUTION–Topreventpersonalinjuryorpropertydamage,donotcarryormovetheUPSby

thehandleorthefrontcover.

CAUTION–TheUPSisdesignedtobeusedwithcomputerloadsonly.

CAUTION–DoNOTconnectalaserprintertotheUPSoutlets.



TheFollowingprecautionsshouldbeobservedwhenworkingonbatteries:

• Removewatches,rings,orothermetalobjects.

• Usetoolswithinsulatedhandles.

• Wearrubberglovesandboots.

• Donotlaytoolsormetalpartsontopofbatteries.

• Disconnectchargingsourcepriortoconnectingordisconnectingbatteryterminals.



WARNING:

• ThisisaClassA‐UPSProductinadomesticenvironment

• Thisproductmaycauseradiointerference.Shouldthisoccur,theusermaybe

requiredtotakeadditionalmeasures.

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6 ROCPOWER ‐ ROCWAVEusermanual

CHAPTER1



LEDPanel(Standard)



ControlKeypads Symbols FunctionalDescriptions

1.ON



UPSPower‐OnSwitch

2.OFF



UPSPower‐OffSwitch

3.Self‐Test

(AlarmSilence)



a.CommandtheUPStoperformself‐

testing

b.AlarmSilence‐

Tomutethealarmbuzzer(Press&hold

for>1sec)

◎ManualBypass

+ 

PressOFFkeyandSelf‐Testkey

simultaneouslyforapprox.3secondsto

transferfromInvertertoBypass(the

bypassLEDcontinuously“blinks”andthe

buzzerwillbeepintermediately)or

transferfromBypasstoInverter,when

theUPSisonLineModeandtheBypass

VoltageisNormal.



LEDIndicators Symbols FunctionalDescriptions

4.NormalMode

LED



(Color)LEDindicatesutilityvoltagewithin

tolerance(120Vac~280Vac)

5.BatteryMode

LED



(Color)LEDindicatesutilityoutageorout

oftoleranceloadssuppliedbybattery

power

6.BypassMode

LED



(Color)LEDindicatesbypasssupplyis

normal

7.OverloadLED



RedLEDindicatesUPSisoverloaded

8.FaultLED



RedLEDindicatesfaultorabnormal

conditions

7 ROCPOWER ‐ ROCWAVEusermanual

9.Sitewiringfault

LED



RedLEDindicatesLive&Neutrallinesare

improperlyconnectedorthereisHigh

Neutral‐Groundvoltage

10.Battery

Bad/Weak

LED



RedLEDindicateslowbatterypoweror

faultybatterybank

11.SelfTestLED



GreenLEDindicatessuccessfulself‐test

andnoabnormalconditionsorfaults

werefound

12.Outlet2LED



GreenLEDindicates2UPSOutletsare

enabledandreadytosupplyloads

13.Outlet1LED



GreenLEDindicates1UPSOutletis

enabledandreadytosupplyloads

7～11LEDs

(%Indicating

Bars)



a.DuringNormalMode：Pressandhold

for1sec.The7~11LEDswill

functionasLoadRateindicators

showing100%,75%,50%,25%or10%

ofUPScapacity.TheseLEDswillstop

illuminatingafter10sec.

b.DuringBatteryMode:Pressandhold

for1sec.The7~11LEDswill

functionasBatteryPowerindicators

showing100%,75%,50%,25%or10%

BatteryPowerremaining.TheseLEDs

willstopilluminatingafter10sec.



8 ROCPOWER ‐ ROCWAVEusermanual



LCDpanel(Optional)



LCDDisplay

SteadyGreenLEDindicatesthattheutilityinputvoltageiswithintheoperatingrangeof

160VAC~288VAC;FlashingGreenLEDindicatesthattheutilityinputvoltageiswithinthe

operatingrangeof120Vac~159Vac.

、 SteadyGreenLEDindicatesthereisanoutputavailableattheProgrammableOutlet1

&ProgrammableOutlet2.

SteadyAmberLEDindicatestheBypassInputisnormal.

UPSFaultLED

UPSON/AlarmSilence

UPSOFFSwitch

Specialfunctionslogin/out

Gotonextpage

GotopreviouspageorchangethesettingoftheUPS.

Tore‐confirmthechangeofUPSSetting



◎ManualBypass:Press ON‐KEYand Up‐KEYkeysimultaneouslyforapproximatelythree

(3)secondstotransferfromInvertertoBypassMode(thebypassLEDcontinuously

“blinks“andthebuzzerwillbeepintermediately)ortransferfromBypasstoInverter,when

theUPSisonLineModeandtheBypassVoltageisNormal.

9 ROCPOWER ‐ ROCWAVEusermanual

SymbolsontheLCDDisplayPanel



Ite

m

Symbol Description

1 LINE UtilityorBypassSource

2



BatteryLow

3



BatteryAbnormal

4



UPSOverloading

5



SiteWiringFault

6



UPSWorkinginServiceMode

7 OFF UPSShutoff

8 FAIL UPSAbnormalLock

9



UPSFlowChart

10



4DigitMeasurementDisplay

11



Indicatetheitemdesiredtobemeasured

22 Er05 BatteryWeakorDead

23 Er06 OutputShortCircuit

24 Er10 InverterOver‐current

25 Er11 UPSOverheating

26 Er12 UPSOutputOverloading

27 Er** OtherErrorCode



10 ROCPOWER ‐ ROCWAVEusermanual



RealPanelDescriptions



120V

1KVA

10

8 7

1

2

3

5

46

2KVA

3KVA



1.USBPort

2.RS232Port

3.EmergencyPowerOff(EPO)DryContactSignalinputs

4.CommunicationCardOptionsSlot

5.ExternalBatteryConnector

6.ACpowerconnectionsocket

7.ACOutlets

8.Twoprogrammableoutlets

9.UtilityInputcircuitbreaker

10.CoolingFans

11.Outputcircuitbreakerfortwo(2)outlets

12.Outputcircuitbreakerfortwo(2)programmableoutlets

11 ROCPOWER ‐ ROCWAVEusermanual

CHAPTER2



PleasereadtheSafetyInstructions(pages2to3)beforeinstallingtheUPS.



Unpacking



CAUTION:PleasebecarefulwhenliftingtheshippingcontainerortheUPS.Theseitemsare

heavy.Improperliftingormovementmaycausepersonalinjuriesorpropertydamage.



• TaketheUPSoutof

thepackingmaterial.Retainitforfutureuse.

• InspecttheUPSforanyobviousdamage.Ifdamageexits,IMMEDIATELYcontactthehipper.

• Standardpackageincludes:

1UserManual.

2pcsofIECoutputcables(forUPSwithIECsocketsonly)

1ACInputPowerCord

1setofUPScommunication

softwarewithRS232cable

1setofTower/RackAccessoriesKitasbelow:



Optional

12 ROCPOWER ‐ ROCWAVEusermanual

InstallationLocation



Itisnecessarytoselectaproperenvironmenttoinstalltheunit,inordertominimizethe

possibilityofdamagetotheUPSandextendthelifeoftheUPS.Pleasefollowtheinstructions

below:



1. Keepminimum20cm(8inches)distanceclearance

fromtherearpanelofthe

UPStoavoidany

obstructions.



2. Donotblocktheair‐flowtotheventilationopening

oftheunit.



3. Pleaseensuretheinstallationsiteisfreefrom

excessivedustandtheambienttemperatureand

humidityshouldbewithinthespecifiedlimits.



4. DonotplacetheUPSin

adustyorcorrosive

environmentornearanyflammableobjects.



5. ThisUPSisnotdesignedforoutdooruse.



0%~90%

Relative Humidity

(non- condensing)

13 ROCPOWER ‐ ROCWAVEusermanual

StorageInstructions



Forextendedstorageinmoderateclimate,thebatteriesshouldbechargedfor12hoursevery

three(3)monthsbyconnectingtheUPStotheutilitysupplyandswitchoninputbreaker

locatedatUPSrearpanel.Repeatthisprocedureeverytwo(2)monthsifthestorageambient

temperatureisabove30°C(86°F).



Maintenance



Cleanthedustfromtheventilationopeningsandintakesontherearpanel.

1. TurnOFFtheUPSandwipethecasingwithadampcloth.

2. PeriodicallyunplugtheUPSpowercordfromthewallOutlettotestthebatteries.

3. Besureyouhavealreadysavedallapplicationsbeforeyouproceedtothebattery

dischargingcapabilitytest.



14 ROCPOWER ‐ ROCWAVEusermanual

CHAPTER3



Setup



TowerConfigurationSetup



Step1



Step2



S2

S1

15 ROCPOWER ‐ ROCWAVEusermanual

PowerModule+BatteryModule



Step1



Step2



S1

16 ROCPOWER ‐ ROCWAVEusermanual

Rack‐MountConfigurationSetup



Step1



Step2



Step3



S2

17 ROCPOWER ‐ ROCWAVEusermanual

Step4



Step5



18 ROCPOWER ‐ ROCWAVEusermanual

CHAPTER4



OperationalTest



LEDpanel(Standard)



StartUpinNormalACMode



NOTE:ChargetheUPSformorethaneight(8)hoursafterunpackingtoensureitisfullycharged

beforeuse.



1. Beforecommencingtheinstallation,pleaseensuretheUPSisproperlygrounded.

2. EnsurethattheutilityvoltagematchestheinputvoltageoftheUPS.

3. ConnectUPSmainpowercordtotheACutilitypoweroutlet.

4. TurnONtheACpowersource.AlloftheLEDsonthefrontpaneldisplaywillflashonce

afterthree(3)seconds,except 、 whichwillremainilluminated(Green).Atthe

sametime,thefanattherearoftheUPSwillstartoperating.

5. Pressthe‘ ’switchforapproximatelythree(3)secondstostarttheUPS.Thebuzzer

willbeepandthe and , LEDswilllightupafter30seconds.Thestart‐up

procedureiscompletedandtheUPSoutletsareavailable..

6. ItisadvisabletoperformaBatteryModeTestbeforeconnectingtheloadstotheUPSto

ensurethebatteriesareworkingproperly.

7. SwitchOFFtheACpowersourceaftertheUPShadbeenswitchedON.The LEDonthe

frontpaneldisplaywillturnOFFwhilethe LEDwillbeilluminated.Thebuzzeralarm

willbeepintermediately,indicatingtheUPSisinBatteryMode.Connectanon‐critical

loadtotheUPSoutletstoconfirmpowerfromthebattery.Repeatthetestbyswitching

ONandOFFtheACpowersourcetoensuretheUPSisfunctioningproperly.



Start‐upinBatteryMode(ColdStart)



ThisUPScanbeswitchedONforoperationwithoutthepresenceofanACpowersource.



Pressandholdthe‘

’switchuntilthebuzzerbeeps,thenreleasetheswitch.Withinthe

next10seconds,pressandholdthe‘ ’switcha2

nd

time.TheUPSshallperformitsstart‐up

procedure.The and 、 LEDswilllightupafter30secondsandthebuzzerwillbeep

intermediatelytoindicatesuccessfulpowerON.



19 ROCPOWER ‐ ROCWAVEusermanual



Shutdown

1. ShutdowninACMode:

Pressthe‘ ’switchforapproximatefive(5)secondsuntilthebuzzerbeeps.TheUPSwill

stoppowertotheoutlets.

, LEDswillremainilluminatedandtheventilatingfanswill

continuetooperate.SwitchOFFtheACpowersource.After10seconds,the

, LEDs

willturnOFFandtheventilatingfanswillstopoperating.TheUPSisnowcompletely

shutdown.



2. ShutdowninDCMode:

Pressthe‘

’switchforapproximatelyfive(5)secondsuntilthebuzzerbeeps.TheUPSwill

stoppowertotheoutlets.After10seconds,the

, LEDswillturnOFFandthe

ventilatingfanswillstopoperating.TheUPSisnowcompletelyshutdown.



Self‐TestingduringACMode



AftertheUPShasbeensuccessfullystartedinACMode,pressthe‘ ’switchfor

approximatelyfive(5)secondsuntilthebuzzerbeeps.The LEDwillblinktoindicateself‐test

inprogress.Iftherearenofaultsorabnormalconditions,the LEDwillstopblinkingandwill

remainilluminatedwhentheself‐testiscompleted.The LEDwillautomaticallyturnOFF30

secondsafterthesuccessfulself‐test.



StartUpInNormalMode

1.EnsurethattheutilityvoltagematchestheinputvoltageoftheUPS.



2.ConnecttheUPStothewalloutletoftheutility.TurntheUPSswitchON.The and 

LEDswilllightuptoindicatetheutilityandthebatterybypassarenormal.TheLCDwill

changefromdrawingAtodrawingB.



A



20 ROCPOWER ‐ ROCWAVEusermanual

B



3.TheUPSisonBypassMode andwillautomaticallyconducttoaself‐test.Ifnoabnormal

messageoccurred,itmeansthepre‐start‐upoftheUPSissuccessfulandthechargeris

chargingthebatteries.



4.PresstheUPSONswitch‘’forapproximatelythree(3)sec.TheBuzzerwillsoundtwice.

IftheUPSstart‐upissuccessful,theLCDwillchangefromdrawingBtodrawingC.



C



5.Ifafailureoccursinself‐test,theLCDwilldisplaydrawingD.Anerrorcodeorerrorstatus

willbeshownonthescreen.



D



E



Rocstor Rocwave Specification

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