Rocstor FORTIS Specification

Category
Uninterruptible power supplies (UPSs)
Type
Specification


power your future
FORTIS
UPS
UserManual
1,000VA
1,500VA
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TABLEOFCONTENTS
IMPORTANTSAFETYINSTRUCTIONS........................................................................................ 3
CHAPTER1...............................................................................................................................5
FrontPanelExplanations............................................................................................................ 5
RearPanelExplanations ............................................................................................................. 6
CHAPTER2...............................................................................................................................7
Unpacking................................................................................................................................... 7
PlacetheUPSproperly ............................................................................................................... 7
StorageInstruction.....................................................................................................................8
CHAPTER3...............................................................................................................................9
ImportantNotice........................................................................................................................ 9
Connecttelephone/NetworkSurgeprotection ....................................................................... 9
ConnectComputerInterfacePort(Optional) .......................................................................... 10
OperationalTest....................................................................................................................... 10
CHAPTER4............................................................................................................................. 11
ReplacingTheBattery .............................................................................................................. 11
RecyclingtheUsedBattery ...................................................................................................... 12
CHAPTER5............................................................................................................................. 13
Troubleshooting ....................................................................................................................... 13
CHAPTER6............................................................................................................................. 14
LimitedWarranty...................................................................................................................... 14
TECHNICALSUPPORTINFORMATION ...................................................................................... 19
TrademarksAcknowledgements.............................................................................................. 20
Copyrights................................................................................................................................. 20
ContactInformation ................................................................................................................. 21
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IMPORTANTSAFETYINSTRUCTIONS
PLEASE,SAVETHESEINSTRUCTIONS
Thismanualcontainsimportantinstructionsthatshouldbefollowedduringunpacking,
installationandmaintenanceoftheUPSandbatteries.
ImportantNotices
ToensuresafetyinallapplicationswhereaUPSishardwiredtotheelectricalsupply,the
connectionsbetweentheUPS
andtheelectricalsupplyshouldbemadebyaqualified
electricalcontractor.
ThoseUPSsystemssuppliedwithafactoryinputleadcanbesafelyconnectedtothewall
outletbythepurchaser.
TheUPShasitsowninternalenergysource(battery).Shouldthebatterybeswitchedon
when
noACpowerisavailable,voltagewillbeattheoutputterminals.
EnsurethattheACutilityoutletiscorrectlywiredandgrounded.
EnsurethattheinputvoltageoftheUPSmatchesthesupplyvoltage.
Useacertifiedinputpowercablewiththecorrectplugsandsocketsthat
matchesthe
voltagesystem.
Donotopenthecaseastherearenoserviceablepartsinside.Openingthecasewillvoid
thewarranty.
AnyattempttorepairtheUPSunitbysomeoneotherthananauthorizedtechnicianshall
voidthewarranty.
ToeliminateoverheatingoftheUPS,keepallventilationopeningsfree
fromobstruction,
anddonotstoreanythingontopoftheUPS.KeeptheUPS8inches(20cm)awayfromthe
wall.
EnsuretheUPSisinstalledwithintheproperenvironmentasspecified(040°Cor3240
o
F
and3090%noncondensinghumidity).
DonotinstalltheUPSindirectsunlight.Thewarrantymaybevoidifthebatteriesfail.
InstalltheUPSindoorsasitisnotdesignedforoutdooruse.
Dusty,corrosiveandsaltyenvironmentscandamagetheUPS.
Install
theUPSawayfromobjectswhichgiveoffexcessiveheatandareaswhichare
excessivelywet.
Liquidsspilledand/orforeignobjectsdroppedintotheUPSwillvoidthewarranty.
Thebatterywilldischargenaturallyifthesystemisunusedforanylengthoftime.
TheUPSshouldbe
rechargedevery23monthsifunused.Ifthisisnotdone,thewarranty
willbevoid.WhentheUPSisusedregularly,thebatterieswillbeautomaticallyrecharged
andkeptintopcondition.
ThisUPShasbeen de signedandconstructedtoprotectyourassetsfromthewiderange
of
poweraberrationsexperiencedonutilitypowerlines.Takecaretoinstallandmaintainthe
systemcorrectlybyyourlocaldistributor.
Intendedforinstallationinatemperaturecontrolledenvironment.
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Servicingofbatteriesshouldbeperformedorsupervisedbypersonsknowledgeableabout
batteriesandtherequiredprecautions.Keepunauthorizedpersonnelawayfrombatteries.
Whenreplacingbatteries,replacewiththesamenumberandtype.
CAUTIONDoNOTdisposeofbatteryorbatteriesinafire.Thebatterymay
explode.
CAUTIONDoNOTopenormutilatethebatteryorbatteries.Releasedelectrolyteisharmfulto
theskinandeyes.Itmaybetoxic.
CAUTIONRiskofElectricShockDoNOTremovethecover.Therearenouserserviceable
parts.Referservicingtoqualifiedtechnicians.
CAUTIONRisk
ofElectricShockThebatterycircuitisNOTisolatedfromAC.Hazardous
voltagemayexistbetweenthebatteryterminalsandground.Testbeforetouching.
CAUTIONAbatterycanpresentariskofelectricalshockandhighshortcircuitcurrent.
CAUTIONKeepchildrenawayfromthisproduct.
CAUTION
HEALTHCARETHEUPSISNOTTOBEUSEDINPATIENTCAREAPPLICATIONS:The
Rocpowerproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareand
treatment.DONOTusethisproductwithanyequipmentusedtodirectlyorindirectlytreat
orcareforapatient.
CAUTION
Topreventpersonalinjuryorpropertydamage,donotcarryormovetheUPSby
thehandleorthefrontcover.
CAUTIONTheUPSisdesignedtobeusedwithcomputerloadsonly.
CAUTIONDoNOTconnectalaserprintertotheUPSoutlets.
TheFollowingprecautions
shouldbeobservedwhenworkingonbatteries:
Removewatches,rings,orothermetalobjects.
Usetoolswithinsulatedhandles.
Wearrubberglovesandboots.
Donotlaytoolsormetalpartsontopof batteries.
Disconnectchargingsourcepriortoconnectingordisconnectingbatteryterminals.
WARNING:
ThisisaClassAUPSProductinadomesticenvironment
Thisproductmaycauseradiointerference.Shouldthisoccur,theusermaybe
requiredtotakeadditionalmeasures.
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1
2 3 45
CHAPTER1
FrontPanelExplanations.
1. LineLED(
):
GreenLEDissteadywhentheutilityisnormal.
GreenLEDflashesandthebuzzersoundseverythree
(3)secondswhenthereisautilityfailure.
GreenLEDflasheseverythree(3)secondswhentheUPS
isinChargingMode.
GreenLEDissteadyandthebuzzersounds
continuously
whentheUPSisoverloaded.
2. CheckBatteryLED(
):
RedLEDflashesandbuzzersoundsevery0.5seconds
whentheUPSbatteryislow.
3. MainSwitch:
ControlsON/OFFoftheUPSwhentheutilityisnormal.
Enables“DCStart”Functionwhentheutilityfails.(ToenableDCStartproperly,UPSload
shouldbeunder80
%.)
Note:EnsurethatthecomputerconnectedtotheUPSisswitchedONbeforeenablingthe
“DCStart"functions.DonotaddothercomputersorperipheralsafterDCStartfunctionis
activated.
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RearPanelExplanations
1. ACInput
2. BackupOutlets:6pcsNEMA515R,LocalsocketorIEC320
3. TrueRS232interfaceport(Optional)
4. RJ11/RJ45Jacks:MODEM/LANProtection
5. SiteWiringFaultIndicator:for115/120Vacsystemonly.
6. USBInterface(Notsupplied,iftheRS232interfaceisinstalled
7. Inputfuse.
Europe Australia/China USA
3
4
2
6
7
1
3
4
2
6
7
1
3
4
5
2
6
7
1
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CHAPTER2
Unpacking
CAUTION:PleasebecarefulwhenliftingtheshippingcontainerortheUPS.Theseitemsare
heavy.Improperliftingormovementmaycausepersonalinjuriesorpropertydamage.
TaketheUPSoutofthepackingmaterial.Retainitforfutureuse.
InspecttheUPSforanyobviousdamage.If
damageexits,IMMEDIATELYcontactthehipper.
PlacetheUPSproperly
ChecktheSiteWiringFaultIndicator(115V/120Vonly)
Caution:Ifthesitewiringfaultsindicatorlights,getaqualifiedelectriciantocorrectthe
buildingwiring.
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StorageInstruction
Forextendedstoragethroughmoderateclimate(15to+30°C/+5to+86°F),thebatteries
shouldbechargedfor12hourseverysix(6)monthsbypluggingtheUPSpowercordintothewall
outlet.Repeatthiseverythree(3)monthsinahightemperature
(+30to+45°C/+86to+113°F)
environment.
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CHAPTER3
ImportantNotice
PlugtheUPSontothewalloutletandchargetheUPSforover8hoursafterinitialinstallation.
Connecttheloads
ConnecttheUPStotheACpoweroutlet.Thenplugtheloadsintotheoutputconnectorson
therearoftheUPS.TousetheUPS
asamasterON/OFFswitch,makesurethatalloftheloads
areswitchedON.
Caution:DonotconnectalaserprintertotheUPSoutlets.TheseUPSoutletsprovide
Batterypowerandsurgeprotectiontotheequipmentwhentheutilityvoltageis
outsideacceptablelimits.
Connecttelephone/NetworkSurgeprotection
Connectasinglelinetelephoneora10baseT/
100baseTnetworkcableintotheRJ45/RJ11
telephone/networksurgeprotectionINplugonthebackoftheUPS.Connecttelephonecable
(supplied)ornetworkcabling(notsupplied)fromtheOUTplugtoafaxmodemornetwork
port.
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ConnectComputerInterfacePort(Optional)
ConnecttheoptionalinterfacecabletotheUSBinterfaceportonthebackoftheUPS.Connect
tothecomputer.Seesoftwaredocumentforinstallationinstructions.TheoptionalRS232
interfacemaybeusedinsteadoftheUSBconnection.
OperationalTest
ConnecttheUPStothewalloutlet.
PushtheMainSwitchONtoseeiftheGreenLine(
)LEDlightsup.
ConnectyourcomputerequipmenttotheUPSandthendisconnecttheUPSfromthewall
outlet.ChecktoseeiftheLine(
)LEDisflashingeverythree(3)secondsandifthealarm
buzzerisbeeping.TheflashingandalarmindicatestheUPSisrunningonlyonthebattery
power.Youmaywishtosaveyouropenfilesandshutdownyourcomputer.
Repeattheabovewhenrunningapplicationsonthe
computer.EnsurethattheUPSisworking
properlytosupportcontinuousoperation.
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-
CHAPTER4
ReplacingtheBatteries
WARNING:UnplugtheUPSfromtheelectricaloutletBEFOREattemptingtoreplacethe
batteries.
Note:Oncethebatteriesaredisconnected,theloadsarenotprotectedfrompoweroutages.
1. UseaPhillipsheadscrewdrivertoremovethetwofrontpanelscrewsandslidedownthe
panel.
2. Gentlypullthe
batteriesoutoftheUPS.
3. Loosentheblackwirefromthenegative()terminalandredwirefromthepositive(+)
terminal.
4. Connectthebatteryleadstothenewbattery.
5. Note:Smallsparksatthebatteryconnectorsarenormalduringconnection.
6. Slidethenewbatteriesinto
theUPS.
7. Closethefrontpanelandfastenthetwoscrews.
8. Disposeoftheoldbatteriesproperlyatanappropriaterecyclingfacility.

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RecyclingtheUsedBattery
Contactyourlocalrecyclingorhazardouswastecenterforinformationonthe
properdisposaloftheusedbatteries.
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CHAPTER5
Troubleshooting
WhentheUPSmalfunctionsduringoperation,checkthelistbelowforsuggestedsolution s.If
theproblemcannotberesolved,contactyoursalesagentforhelp.
Situation CheckItems Solution
ACpowerisnormalbut'Line'
LEDisnoton.
1. IsthepowerswitchON?
2. Isthefuseblown?
3. Isthepowercordloose?
1. PressMainSwitchON.
2. Changefusewithsame
rating.
3. Reconnectthepower
cordproperly.
'Inverter'LEDflashesevery2
secondsbutnooutput
Batteryvoltageistoolow RechargetheUPSfor24hours.
Alarmbuzzerbeeps
continuouslywhentheutility
isnormal.
Checkloadstatustoseeifthe
UPSisoverloaded.
Removeuncriticalloads.
Alarmbuzzerbeepsfor10
seconds,thentheUPSturns
OFF.
Removeuncriticalloadsand
switchONtheUPS.
NoLEDsdisplayonthefront
panel
Consultwithyoursalesagent
forhelp.
UPSdoesnotprovide
expectedbackuptime.
1. TheUPSbatteryisweak
duetorecentoutage.
2. TheUPSbatteryisnear
theendofitsservicelife.
1. Chargethebatteries.
2. Replacethebatteries.
TheUPSoperatesnormally,
butthesitewiringfault
indicatorisON.
Buildingwiringerrorsuchas
missinggroundorhottoneutral
wirereversal.
Haveaqualifiedelectrician
correctthebuildingwiring.
UPSswitchisONandthe
utilityisconnected,butUPSis
notfunctioning.
Istheutilitynormal?
Ifutilityisnormal,connect
utilityfirstthenrestartUPS.
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CHAPTER6
LimitedWarranty
This Limited Warranty is provided by Rocstorage, Inc. (hereinafter: Rocstor) for the Rocstor,
RocpowerandRocsecurelinesofproducts.
GeneralTerms
EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, ROCSTOR MAKES NO OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES
OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.ROCSTOR EXPRESSLY
DISCLAIMSALLWARRANTIESANDCONDITIONSNOTSTATEDINTHISLIMITEDWARRANTY.ANY
IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DUR ATION TO THE
LIMITEDWARRANTYPERIOD.SOMESTATESORCOUNTRIESDONOTALLOWALIMITATIONON
HOWLONGANIMPLIED
WARRANTYLASTSORTHEEXCLUSIONORLIMITATIONOFINCIDENTAL
ORCONSEQUENTIALDAMAGESFORCONSUMERPRODUCTS.INSUCHSTATESORCOUNTRIES,
SOMEEXCLUSIONSORLIMITATIONSOFTHISLIMITEDWARRANTYMAYNOTAPPLYTOYOU.
ThisLimitedWarrantyappliestotheRocstorbrandedhardwareproductssoldbyorleasedfrom
Rocstor, Inc.,
its worldwidesubsidiaries,affiliates,authorized resellers,or country distributors
(collectively referred to in this Limited Warranty as “Rocstor”).This Limited Warranty is
applicableinallcountriesandmaybeenforcedinanycountrywhereRocstororitsauthorized
service providers offer warranty service subject to the terms and conditions set forth
in this
Limited Warranty.However, warranty service availability and response times may vary from
country to country and may also be subject to registration requirements in the country of
purchase.
Rocstor warrants that the Rocstor hardware product and all the internal components of the
productthat you havepurchased or
leasedfromRocstorarefreefromdefectsin materialsor
workmanship under normal use during the Limited Warranty Period.The Limited Warranty
Period starts on the date of purchase or lease from Rocstor.Your dated sales or delivery
receipt,showingthedateofpurchaseorleaseoftheproduct,isyour
proof ofthepurchaseor
lease date.You may be re quired to provide proof of purchase or lease as a condition of
receiving warranty service.You are entitled to warranty service according to the terms and
conditionsofthisdocumentifarepairtoyourRocstorbrandedhardwareisrequired
withinthe
Limited Warranty Period.This Limited Warranty extends only to the original purchaser or
lessee of this Rocstor branded product and is not transferable to anyone who obtains
ownershipoftheRocstorbrandedproductfromtheoriginalpurchaserorlessee.
Rocstorproductsaremanufacturedusingnewmaterialsornew
andusedmaterialsequivalent
to new in performanceand reliability.Spare parts may be new or equivalent to new.Spare
partsarewarrantedtobefreefromdefectsinmaterialorworkmanshipforthirty(30)daysor
for the remainder of the Limited Warranty Period of the Rocstor hardware product in
which
theyareinstalled,whicheverislonger.
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This Limited Warranty is provided by Rocstor for Rocpower lines of products used in the
ordinarycourseofyourbusiness.
Descriptions,DrawingsandSpecifications
Rocstor products will substantially conform to the descriptions, drawings and specifications
published by Rocstor.However, the descriptions, drawings and specifications are not
warranties of performance and
not warranties of fitness for a particular purpose.The
descriptions,drawingsandspecificationsaresubjecttothislimitedwarranty.
RocstorsObligationundertheWarranty
During the Limited Warranty Period, Rocstor will repair or replace the defective component
partsorthehardwareproduct.Allcomponentpartsorhardwareproductsremovedunderthis
LimitedWarrantybecomethepropertyof Rocstor.Thereplacementpartorproducttakeson
eithertheLimitedWarrantystatusoftheremovedpartorproductorthethirty(30)daylimited
warranty of the spare part.In the unlikely event that your Rocstor product has a recurring
failure,Rocstor,at
itsdiscretion,mayelecttoprovideyouwithareplacementunitofRocstor‘s
choosingthatisatleastequivalenttoyourRocstorbrandedproductinhardwareperformance.
Rocstorreservestherighttoelect,atitssolediscretion,togiveyouarefundofyourpurchase
priceorleasepayments(lessinterest)
insteadofareplacement.Thisisyourexclusiveremedy
fordefective products.TheoriginalLimited Warrantyisnotextendedwhentheproduct,ora
partoftheproduct,isrepairedorreplacedduringtheLimitedWarrantyperiod.
Rocstordoesnotwarrantthattheoperationofthisproductwillbeuninterrupted
orerrorfree.
Rocstor is not responsible for damage that occurs as a result of your failure to follow the
instructionsthatcamewiththeRocstorbrandedproduct.
This Limited Warranty does not apply to expendable parts.This Limited Warranty does not
extend to any product from which the serial
number has been removed or that has been
damaged or rendered defective (a) as a result of accident, misuse, abuse, or other external
causes;(b)asaresultofnormalwear;(c)byoperationoutsidetheusageparametersstatedin
theuserdocumentationthatshipped withtheproductand/orpostedon
theRocstorwebsite;
(d)bytheuseofpartsnotmanufacturedorsoldbyRocstor;or(e)bymodificationorserviceby
anyone other than (i) Rocstor, (ii) a Rocstor authorized service provider, or (iii) your own
installation of enduser replaceable Rocstor or Rocstor approved parts if available for
your
productintheservicingcountry.
Thesetermsandcond itionsconstitutethecompleteandexclusiveLimitedWarrantyagreement
betweenRocstorandyouregardingtheRocstorbrandedproductyouhavepurchasedorleased.
These terms and conditions super sede any prior agreements or representations including
representationsmade inRocstorsalesliteratureoradvice
giventoyoubyRocstororanagent
oremployeeofRocstorthatmayhavebeenmadeinconnectionwithyourpurchaseorleaseof
the Rocstor branded product.No change to the conditions of this Limited Warranty is valid
unlessitismadeinwritingandsignedbyan
authorizedrepresentativeofRocstor.
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Buyer’sObligationundertheWarranty
The person requesting coverage under this warranty shall prove that he or she is the original
purchaser and declares that the product has not been sold, leased, bartered or otherwise
changedpossession.
ThebuyermustnotifyRocstorandshowproofofnotificationthroughanyreasonable
means
ofcommunicationinwhichthereisacknowledgmentofreceipt.Seefullstreetaddress,email
address and toll free phone numbers below.The notification shall identify any defect,
malfunctionornonconformitypromptlyupondiscovery.Rocstorwillacknowledgereceiptof
thecommunicationandissueaReturnMerchandiseAuthorization(RMA)code.Thebuyer
is
obligated to securely and safely package the product, preferably in the original packing
materials, WITHTHERMA codeon the shippinglabel,and deliverit togetherwith a copyof
the original purchase receipt and a description of the problem to the Rocstor home office.
Buyerisresponsiblefor
theproductuntilitisreceivedbyRocstor.Itisrecommendedthatthe
productbeinsuredduringtransportation.
NOTICE:Theindividualusershouldtakecaretodetermine,priortouse,whetherthisdeviceis
suitable, adequate or safe for the use intended. Since individual applications are subject to
greatvariation,
Rocstormakesnorepresentationorwarranty asto thesuitabilityor fitnessof
theseproductsforanyspecificapplication.
LimitationofDamages(Liability)
IF YOUR ROCSTOR BRANDED HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE,
THE ORIGINAL PURCHASER’S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR
REPLACEMENT.ROCSTOR‘S MAXIMUM LIABILITY
UNDER THIS LIMITED WARRANTY IS
EXPRESSLYLIMITEDTOTHE LESSEROF THEPRICEYOU HAVEPAIDFORTHE PRODUCT ORTHE
COST OF REPAIR OR REPLACEMENT OF ANY ROCSTOR HARDWARE COMPONENTS THAT
MALFUNCTIONINCONDITIONSOFNORMALUSE.ROCSTORISNOTLIABILEFORANYDAMAGE
TOANYOTHERPRODUCTCONNECTEDTO
AROCSTORPRODUCT.
LimitationonConsequentialDamage s
ROCSTORISNOTLIABLEFORANYDAMAGESCAUSEDBYTHEPRODUCTORTHEFAILUREOFTHE
PRODUCTTOPERFORM,INCLUDINGANYLOSTPROFITSORSAVINGSORSPECIAL,INCIDENTAL,
CONSEQUENTIALORPUNITIVEDAMAGES.ROCSTORISNOTLIABLEFORANYCLAIMMADEBYA
THIRD
PARTYORMADEBYYOUONBEHALFOFATHIRDPARTY.ROCSTORISNOTLIABILEFOR
ANYDAMAGETOANYOTHERPRODUCTCONNECTEDTOAROCSTORPRODUCT.
THIS LIMITATION OF LIABILITY APPLIE S TO ANY CLAIM FOR DAMAGES OR EQUITABLE RELIEF,
WHETHER A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A
CONTRACT CLAIM, BREACH OF WARRANTY OR ANY OTHER CLAIM.THIS LIMITATION OF
LIABILITYCANNOTBEWAIVED ORAMENDED BYANY PERSON.THIS LIMITATIONOFLIABILITY
WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED ROCSTOR OR AN AUTHORIZED
REPRESENTATIVEOFROCSTOROFTHEPOSSIBILITYOFANYSUCHDAMAGES.
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THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.YOU MAY ALSO HAVE OTHER
RIGHTSTHAT MAYVARYFROMSTATETO STATEORFROMCOUNTRYTOCOUNTRY.YOUARE
ADVISEDTOCONSULTAPP LICABLESTATEORCOUNTRYLAWSFORAFULLDETERMINATIONOF
YOURRIGHTS.
LimitationontheUseofAnyRocstor
“Rocpower”Product
Theproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareandtreatment.
Do not use this product with any equipment used to directly or indirectly treat or care for a
patient.
CAUTIONIFDAMAGED
The UPS contains sealed, nonspillable, lead acid batteries.The UPS
must be recycled or
disposedofproperly.
Packagesthatarecrushed,puncturedortornsuchthatthecontentsarere vealedshouldbeset
aside in an isolated area and must be inspected by a qualified person.If the package is not
shippable, the contents shall be promptlycollected and segregated.
Immediatelycontact the
cosignerorconsignee.
Disclaimer
We accept no liability for any loss of data, damages and the inability of Rocstor products to
work withany third partyequipment. Norcan Rocstoraccept anyliability orresponsibilityfor
softwareorthirdpartyhardwareproducts.
OptionsandSoftware
TheLimited
WarrantytermsandconditionsforRocstoroptionsareasindicatedintheLimited
Warranty applicable to Rocstor options.ROCSTOR DOES NOT WARRANTY SOFTWARE
PRODUCTS,INCLUDINGANYSOFTWAREPRODUCTSORTHEOPERATINGSYSTEMPREINSTALLED
BYROCSTOR.Rocstor’sonlyobligationswithrespecttosoftwaredistributedbyRocstorunder
the Ro cstor brand name
are set forth in the applicable enduser license or program license
agreement.NonRocstor hardware and software products are provided “AS IS and without
anyWarranty.However,nonRocstormanufacturers,suppliers,orpublishersmayprovidetheir
ownwarrantiesdirectlytoyou.
SoftwareTechnicalSupport
Software technical support is defined
as assistance with questions and issues about the
software that waseither preinstalled by Rocstor on the Rocstor branded product or that was
includedwiththeRocstorbrandedproductatthetimeofyourpurchaseorleaseoftheproduct.
Technical support for software is available for the first ninety (90)
days from date of product
purchaseorlease.Yourdatedsalesordeliveryreceipt,showingthedateofpurchaseorlease
of the product, is your proof of the purchase or lease date.You may be required to provide
proofofpurchaseorleaseasaconditionofreceivingsoftware
technicalsupport.
ROCPOWER
FORTIS‐usermanual 18
After the first ninety (90) days, technical support for software that was either preinstalled by
Rocstoron the Rocstorbrandedproduct or included withthe Rocstorbranded product atthe
timeofyourpurchaseorleaseoftheproductisavailableforafee.
WARNING
Theindividualusershouldtakecare
todeterminepriortousewhetherthisdeviceissuitable,
adequateorsafefortheuseintended.Sinceindividualapplicationsaresubjecttogreat
variation,themanufacturer“Rocstor”makesnorepresentationorwarrantyastothesuitability
orfitnessofthesedevicesforanyspecificapplication.
LimitedWarrantyPeriod
The limitedwarranty periodfor ROCPOWER UPS products is two (2)years Partsand Laboron
the chassis and one (1) year Parts and Labor on the batteries, whether inside the chassis or
provided separately. Rocstor warrants this equipment, when properly applied and operated
withinspecifiedconditions,against
faultymaterialsorworkmanshipforape riodofone(1)year
fromthedateoforiginalpurchasebytheoriginalenduser.ThisLimitedWarrantyextendsonly
to the original purchaser or lessee of this Rocstor branded product and is not transferable to
anyone who obtains ownership of the product
from the original purchaser or lessee. For
equipment sites within the United States and Canada, this limited warranty covers repair or
replacement of defective equipment at the discretion of Rocstor. Repair will be from the
nearest authorized service center. Replacement parts and warranty labor will be borne by
Rocstor. For equipment
located outside of the United States and Canada, Rocstor, Inc. only
coversfaultyparts.
Rocstorproductsrepairedorreplacedpursuanttothislimitedwarrantyshallbewarrantedfor
the unexpired portion of the limited warranty applying to the original product. This limited
warrantyappliesonlytotheoriginalpurchaserwho
musthaveproperlyregisteredtheproduct
within10daysofpurchase.
Customers in Mexico may obtain service under this Limited Warranty only by delivering or
shipping the product (with all shipping or delivery charges prepaid) to an authorized service
center.

TypesofLimitedWarrantyService
YourRocstor Limited Warrantyconsists
of repair orreplacement of defective parts, identified
bytheRocstorSupportOrganizationas“prefailure.”
CarryinLimitedWarrantyServiceAvailableMondayFriday
Underthetermsofcarryinservice,youmayberequiredtodeliveryourRocstorproducttothe
RocstorServiceCenteroranauthorizedservice
locationforwarrantyrepair.Youmustprepay
anyshippingcharges,insurance,taxes,ordutiesassociatedwithtransportationoftheproduct.
Youareresponsibleforinsuringanyproductshippedorreturnedforservice.Youassumerisk
oflossduringshipping.
ROCPOWER
FORTIS‐usermanual 19
ServiceUpgrades
Rocstor offers extra coverage for your product. For information on service upgrades, visit
www.Rocstor.com.Serviceupgradespurchasedinonecountryarenottransferabletoanother
country.
ManualDisclaimer
Revisionstothismanualoccurperiodically.PleasegototheRocstorwebsite,www.rocstor.com
toobtainthemostcurrentversionoftheUserManual.Rocstorisnotresponsibleforany
errorsoromissionsorfortheresultsobtainedfromtheuseoftheinformationcontainedinthis
manual.Allinformationinthismanualisprovidedwithnoguaranteeofcompleteness,
accuracy,andwithoutwarranty
ofanykind, expressorimplied,including,butnotlimitedto
warrantiesofthecompleteness,accuracy,orcurrencyofthisinformation,noritssuitabilityfor
anyparticularpurpose.
TECHNICALSUPPORTINFORMATION

TechnicalSupport
AllRocstorproductsarebackedbyfreetelephonetechnicalsupportfortwo(2)yearsfromthe
date of purchase.Please register your product with Rocstor.To register, fill in the Limited
WarrantyRegistrationformintheSupporttabatwww.Rocstor.com.
Freetelephonetechnicalsupportisavailableweekdaysfrom9AMuntil6PMPacificStandard
Time.CustomersintheUnitedStatesandCanadacancalltollfree:(888) 8778777;allothers
mustcall(818)4492000.
When calling for support, please have the product’s serial number and system
hardware
informationavailable.
RocstorReplaceablePartsProgram
Where available, the Rocstor Replaceable Parts program ships approved replacement parts
directly to youtofulfillyour warranty.Thiswill save considerablerepair time.After you call
theRocstor TechnicalSupportCenter at888.877.8777,a replaceablepart canbe sentdirectly
toyou.
Oncethepartarrives,calltheRocstorTechnicalSupportCenter.Atechnicianwillassist
youoverthephonetoensurethattheinstallationisquickandeasy.
LimitationontheUseofAnyRocstorProduct
Theproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareandtreatment.

Do not use this product with any equipment used to directly or indirectly treat or care for a
patient.
ROCPOWER
FORTIS‐usermanual 20
TrademarksAcknowledgements
©2008,Rocstorage,Inc;acknowledgesthefollowingtrademarksforcompanynamesorproductsmentioned
withintheRocstorsite,portalpagesandarticles/text/manuals:Rocstor,RocsecureandRocpowerareregistered
trademarksofRocstorage,Inc.Rocwave,Rocforce,Smartroc,RocsafearethetrademarksofRocstorage,Inc.
"storeyourfuture","secureyourfuture"and“power
yourfuturearethesloganmarksofRocstorage,Inc.
Apple,theApplelogo,Mac,PowerMacintosh,FireWire,andMacPro,LeopardaretrademarksofApple
Computer,Inc.intheUnitedStatesandothercountries.
Microsoft,MSDOS,WindowsCE,WindowsNT,Windows98,SoftWindows,Vistaareregistered
trademarksof
MicrosoftCorporationintheUnitedStatesandothercountries.
Intel,Itanium,PentiumXXX,Celeron,andXeonMMXareregisteredU.S.trademarksofIntelCorporationorits
subsidiariesintheUnitedStatesandothercountries.
NovelandisallrelatedmarksareregisteredtrademarksofNovell,Inc.inthe
UnitedStatesandothercountries.
JavaisaU.S.trademarkofSunMicrosystems,IncJavaTandallJavabasedtrademarksandlogosaretrademarksor
registeredtrademarksofSunMicrosystems,Inc.intheU.S.andothercountries
NetscapeandNetscapeNavigatorareU.S.trademarksofNetscapeCommunicationsCorporation.
Oracle®
isaregisteredU.S.trademarkofOracleCorporation,RedwoodCity,California.
Sun®,SunMicrosystems®,aretrademarksorregisteredtrademarksofSunMicrosystems,Inc.intheU.S.andother
countries.
UNIX®isaregisteredtrademarkofTheOpenGroup.
DigitalEquipment®istrademarksofDigitalEquipmentCorporation,registeredintheU.S.and
othercountries.
SiliconGraphics®isaregisteredtrademarkofSiliconGraphics,Inc.registeredintheU.S.andothercountries.
IBM®istrademarksofInternationalBusinessMachinesCorporation,registeredintheU.S.andothercountries.
Xerox®isregisteredtrademarksofXeroxCorporation,registeredintheU.S.andothercountries.
Dell,the
Delllogo,Dimension,Inspiron,Latitude,OptiPlex,PowerEdge,PowerConnect,PowerVault,SmartStepand
DellPrecisionaretrademarksofDellComputerCorporation,registeredintheU.S.andothercountries.
Allothernamesaretrademarksoftheirrespectivecompanies.
©2000‐2008
Copyrights
©2008Rocstorage,Inc.ThisManualisprotectedbyUnitedStatescopyrightlawandmaynotbereproduced,
distributed,transmitted,displayed,publishedorbroadcastwithoutthepriorwrittenpermissionofRocstorage,Inc.
Youmaynotalterorremoveanytrademark,copyrightorothernoticefromcopiesofthisManual.
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Rocstor FORTIS Specification

Category
Uninterruptible power supplies (UPSs)
Type
Specification

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