rocpower Smartroc User manual



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

power your future

℠

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       

SMARTROC



BATTERYBANKINSTALLATION



UserManual

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ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

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TABLEOFCONTENTS

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IMPORTANT SAFETY INSTRUCTIONS .....................................................................................................3

CHAPTER 1..................................................................................................................................................5

IntroductiontotheFrontandRearPanelsoftheUPS................................................................ 5

CHAPTER 2..................................................................................................................................................6

Unpacking .................................................................................................................................... 6

InstallationLocation .................................................................................................................... 6

StorageInstructions..................................................................................................................... 6

CHAPTER 3..................................................................................................................................................7

TowerInstallationInstructions.................................................................................................... 7

AccessoriesforTowerandRackMount .................................................................................... 11

CHAPTER 4................................................................................................................................................12

ReplacingtheBattery ................................................................................................................ 12

RecyclingtheUsedBattery........................................................................................................ 14

Specifications............................................................................................................................. 14

CHAPTER 5................................................................................................................................................15

LIMITEDWARRANTY.................................................................................................................. 15

TECHNICALSUPPORTINFO RMATION........................................................................................ 20

TrademarksAcknowledgments ................................................................................................. 21

Copyrights.................................................................................................................................. 21

ContactInformation .................................................................................................................. 22

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ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

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

IMPORTANTSAFETYINSTRUCTIONS

PLEASE,SAVETHESEINSTRUCTIONS

Thismanualcontainsimportantinstructionsthatshouldbefollowedduringunpacking,

installationandmaintenanceoftheUPSandbatteries.



ImportantNotices



• ToensuresafetyinallapplicationswhereaUPSishard‐wiredtotheelectricalsupply,the

connectionsbetweentheUPS

andtheelectricalsupplyshouldbemadebyaqualified

electricalcontractor.

•

ThoseUPSsystemssuppliedwithafactoryinputleadcanbesafelyconnectedtothewall

outletbythepurchaser.

•

TheUPShasitsowninternalenergysource(battery).Shouldthebatterybeswitchedon

whennoAC

powerisavailable,voltagewillbeattheoutputterminals.

• EnsurethattheACutilityoutletiscorrectlywiredandgrounded.

• EnsurethattheinputvoltageoftheUPSmatchesthesupplyvoltage .

• Useacertifiedinputpowercablewiththecorrectplugsandsocketsthatmatchesthe

voltage

system.

•

Donotopenthecaseastherearenoserviceablepartsinside.Openingthecasewillvoid

thewarranty.

•

AnyattempttorepairtheUPSunitbysomeoneotherthananauthorizedtechnicianshall

voidthewarranty.

•

ToeliminateoverheatingoftheUPS,keepallventilationopeningsfreefrom

obstruction,

anddonotstoreanythingontopoftheUPS.KeeptheUPS8inches(20cm)awayfromthe

wall.

•

EnsuretheUPSisinstalledwithintheproperenvironmentasspecified(0‐40°Cor32‐40

F

and30‐90%non‐condensinghumidity).

•

DonotinstalltheUPSindirectsunlight.Thewarrantymaybevoidifthebatteriesfail.

•

InstalltheUPSindoorsasitisnotdesignedforoutdooruse.

•

Dusty,corrosiveandsaltyenvironmentscandamagetheUPS.

•

InstalltheUPS

awayfromobjectswhichgiveoffexcessiveheatandareaswhichare

excessivelywet.

• Liquidsspilledand/orforeignobjectsdroppedintotheUPSwillvoidthewarranty.

• Thebatterywilldischargenaturallyifthesystemisunusedforanylengthoftime.

• TheUPSshouldberechargedevery2‐

3monthsifunused.Ifthisisnotdone,thewarranty

willbevoid.WhentheUPSisusedregularly,thebatterieswillbeautomaticallyrecharged

andkeptintopcondition.

•

ThisUPShasbeendesignedandconstructedtoprotectyourassetsfromthewiderangeof

poweraberrationsexperienced

onutilitypowerlines.Takecaretoinstallandmaintainthe

systemcorrectlybyyourlocaldistributor.

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ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

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•

Intendedforinstallationinatemperaturecontrolledenvironment.

•

Servicingofbatteriesshouldbeperformedorsupervisedbypersonsknowledgeableabout

batteriesandtherequiredprecautions.Keepunauthorizedpersonnelawayfrombatteries.

•

Whenreplacingbatteries,replacewiththesamenumberandtype.



CAUTION–DoNOTdisposeofbatteryor

batteriesinafire.Thebatterymayexplode.

CAUTION–DoNOTopenormutilatethebatteryorbatteries.Releasedelectrolyteisharmfulto

theskinandeyes.Itmaybetoxic.

CAUTION–RiskofElectricShock–DoNOTremovethecover.Therearenouserserviceable

parts.

Referservicingtoqualifiedtechnicians.

CAUTION–RiskofElectricShock–ThebatterycircuitisnotisolatedfromAC.Hazardous

voltagemayexistbetweenthebatteryterminalsandground.Testbeforetouching.

CAUTION–Abatterycanpresentariskofelectricalshockandhighshortcircuitcurrent.

CAUTION–

Keepchildrenawayfromthisproduct.

CAUTION–HEALTHCARE–THEUPSISNOTTOBEUSEDINPATIENTCAREAPPLICATIONS:The

Rocpowerproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareand

treatment.DONOTusethisproductwithanyequipmentusedtodirectlyor

indirectlytreat

orcareforapatient.

CAUTION–Topreventpersonalinjuryorpropertydamage,donotcarryormovetheUPSby

thehandleorthefrontcover.

CAUTION–TheUPSisdesignedtobeusedwithcomputerloadsonly.

CAUTION–DoNOTconnectalaserprinter

totheUPSoutlets.



TheFollowingprecautionsshouldbeobservedwhenworkingonbatteries:

•

Removewatches,rings,orothermetalobjects.

•

Usetoolswithinsulatedhandles.

•

Wearrubberglovesandboots.

•

Donotlaytoolsormetalpartsontopofbatteries.

•

Disconnectchargingsourcepriorto

connectingordisconnectingbatteryterminals.



WARNING:

•

ThisisaClassA‐UPSProductinadomesticenvironment

•

Thisproductmaycauseradiointerference.Shouldthisoccur,theusermaybe

requiredtotakeadditionalmeasures.



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ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

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

CHAPTER1

IntroductiontotheFrontandRearPanelsoftheUPS



FrontandRearPanelDescriptions



1.ScrewCover

Toreplacebatteries,pleaseremovethescrewcovers

andscrews.



2.EXT.BAT.+/‐



PlugthatconnectstheDCterminalofthe2

nd

(ornext)

batterybank.



3.UPSBAT.+/‐



TotheUPSDCterminalorthenextbatterybank.

4.GroundingScrew

ToscrewtheGroundingwiretoUPSorthenext

batterybank.



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ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

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CHAPTER2

Unpacking

CAUTION:PleasebecarefulwhenliftingtheshippingcontainerortheUPS.Theseitemsare

heavy.Improperliftingormovementmaycausepersonalinjuriesorpropertydamage.



• TaketheUPSoutofthepackingma terial.Retainitforfutureuse.

•

InspecttheUPSforanyobviousdamage.

• Standard

packageincludesaUserManual.



InstallationLocation

Itisnecessarytoselectaproperenvironmenttoinstallthe

unitinordertominimizethepossibilityofdamagetothe

batterybankandextendthelifeofthebatteries.Please

followtheinstructionsbelow:



1. Keepatleast20cm(8

inches)clearancefromtherear

panelofthebatterybanktothewallorother

obstructions.



2. Donotblocktheair‐flowtotheventilationopeningsof

theunit.



3. Ensurethattheenvironmentalconditionsarein

accordancewiththeUPSspecificationstoavoid

overheatingandexcessivemoisture.



4. Donotplacethebatterybankinadustyorcorrosiveenvironmentornearanyflammable

objects.



5. Thisbatterybankisnotdesignedforoutdooruse.



StorageInstructions

For extended storage through moderate climate (-15

to +30 °C / +5 to +86 °F), the batteries should be

charged for 12 hours every six (6) months by plugging

the UPS power cord into the wall outlet. Repeat this

every three (3) months in a high temperature (+30 to

+45 °C / +86 to +113 °F) environment.



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ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

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CHAPTER3

TowerInstallationInstructions



Standaloneunit



Step1



Step2



S2 A1 A2



ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

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UsewithUPS



Step1



Step2





ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

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RackMountinstallation



Step1



Step2



S3S3

B1 B2 S4

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ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

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Step3



Step4





ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

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ConnectDCCable



AccessoriesforTowerandRackMount

UPS

FirstBatteryBankSecondBatteryBank

A1 A2

Optional

2 pcs 4 pcs 16 pcs 6 pcs

S1 S2 S3 S4

B1 B2

Optional

2 pcs 2 pcs

1 pcs1 pcs1 pcs4 pcs4 pcs



ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

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CHAPTER4

ReplacingtheBattery

CAUTION:UnplugtheUPSfromtheelectricaloutletBEFOREattemptingtoreplacethe

batteries.



Note:Oncethebatteryisdisconnected,theloadsarenotprotectedfrompoweroutages.



Step1



Step2





ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

13

Step3



Step4



ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

14



RecyclingtheUsedBattery



Contactyourlocalrecyclingorhazardouswastecenterfor informatio nonthe

properdisposaloftheusedbatteries.



Specifications



UPS

Smartroc

1,000VA

Smartroc

1,500VA

Smartroc

2,000VA&

2,200VA

Smartroc

3,000VA

BatteryBank

PartNumber

* * * *

Nominal

System

Voltage

24V 24V 48V 48V

Connector

color

Red（＋），Black（－） Gray（＋），Black（－）



Pleaserefertowww.ROCPOWER.comwebsiteforthelatestupdatesorcall8888777716





ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

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

CHAPTER5

LIMITEDWARRANTY

This Limited Warranty is provided by Rocstorage, Inc. (hereinafter: Rocstor) for the Rocstor,

RocpowerandRocsecurelinesofproducts.



GeneralTerms

EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, ROCSTOR MAKES NO OTHER

WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES

OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE.ROCSTOR EXPRESSLY

DISCLAIMSALLWARRANTIESANDCONDITIONSNOTSTATEDINTHISLIMITEDWARRANTY.ANY

IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE

LIMITEDWARRANTYPERIOD.SOMESTATESORCOUNTRIESDONOTALLOWALIMITATIONON

HOWLONGANIMPLIED

WARRANTYLASTSORTHEEXCLUSIONORLIMITATIONOFINCIDENTAL

ORCONSEQUENTIALDAMAGESFORCONSUMERPRODUCTS.INSUCHSTATESORCOUNTRIES,

SOMEEXCLUSIONSORLIMITATIONSOFTHISLIMITEDWARRANTYMAYNOTAPPLYTOYOU.



ThisLimitedWarrantyappliestotheRocstorbrandedhardwareproductssoldbyorleasedfrom

Rocstor, Inc.,

 its worldwide subsidiaries, affiliates,authorizedresellers,or country distributors

(collectively referred to in this Limited Warranty as “Rocstor”).This Limited Warranty is

applicableinall countriesandmaybeenforcedinanycountrywhereRocstororitsauthorized

service providers offer warranty service subject to the terms and conditions set

forth in this

Limited Warranty.However, warranty service availability and response times may vary from

country to country and may also be subject to registration requirements in the country of

purchase.



Rocstor warrants that the Rocstor hardware product and all the internal components of the

productthat youhavepurchased

orleasedfromRocstorarefreefromdefects in materialsor

workmanship under normal use during the Limited Warranty Period.The Limited Warranty

Period starts on the date of purchase or lease from Rocstor.Your dated sales or delivery

receipt,showingthedateofpurchaseorleaseoftheproduct,is

yourproofofthepurchaseor

lease date.You may be required to provide proof of purchase  or lease as a condition of

receiving warranty service.You are entitled to warranty service according to the terms and

conditionsofthisdocumentifarepairtoyourRocstorbrandedhardwareis

requiredwithinthe

Limited Warranty Period.This Limited Warranty extends only to the original purchaser or

lessee of this Rocstor branded product and is not transferable to anyone who obtains

ownershipoftheRocstorbrandedproductfromtheoriginalpurchaserorlessee.



Rocstorproductsaremanufacturedusingnewmaterialsor

newandusedmaterialsequivalent

to new in performanceand reliability.Spare parts may be new or equivalent to new.Spare

partsarewarrante dtobefreefromdefectsinmaterialorworkmanshipforthirty(30)daysor

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ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

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for the remainder of the Limited Warranty Period of the Rocstor hardware product in which

theyareinstalled,whicheverislonger.

This Limited Warranty is provided by Rocstor for Rocpower lines of products used in the

ordinarycourseofyourbusiness.



Descriptions,DrawingsandSpecifications

Rocstor products will substantially conform

to the descriptions, drawings and specifications

published by Rocstor.However, the descriptions, drawings and specifications are not

warranties of performance and not warranties of fitness for a particular purpose.The

descriptions,drawingsandspecificationsaresubjecttothislimitedwarranty.



Rocstor’sObligationundertheWarranty

During the Limited Warranty Period,

Rocstor will  repair or replace the defective component

partsorthehardwareproduct.Allcomponentpartsorhardwareproductsremovedunderthis

LimitedWarrantybecomethepropertyofRocstor.Thereplacementpartorproducttakeson

eithertheLimitedWarrantystatusoftheremovedpartorproductorthethirty(30)

daylimited

warranty of the spare part.In the unlikely event that your Rocstor produ ct has a recurring

failure,Rocstor,atitsdiscretion,mayelecttoprovideyouwithareplacementunitofRocstor‘s

choosingthatisatleastequivalenttoyourRocstorbrandedproductinhardwareperformance.

Rocstorreserves

therighttoelect,atitssolediscretion,togiveyouarefundofyourpurchase

priceorleasepayments(lessinterest)insteadofareplacement.Thisisyourexclusiveremedy

fordefectiveproducts.TheoriginalLimitedWarrantyisnotextendedwhentheproduct,ora

partoftheproduct,is

repairedorreplacedduringtheLimitedWarrantyperiod.



Rocstordoesnotwarrantthattheoperationofthisproductwillbeuninterruptedorerror‐free.

Rocstor is not responsible for damage that occurs as a result of your failure to follow the

instructionsthatcamewiththeRocstorbrandedproduct.



This Limited Warranty doe s not apply to expendable parts.This Limited Warranty does not

extend to any product from which the serial number has been removed or that has been

damaged or rendered defective (a) as a result of accident, misuse, abuse, or other external

causes;(b)asaresultof

normalwear;(c)byoperationoutsidetheusageparametersstatedin

theuserdocumentationthatshippedwiththeproductand/orpostedontheRocstor website;

(d)bytheuseofpartsnotmanufacturedorsoldbyRocstor;or(e)bymodificationorserviceby

anyone other than (i) Rocstor, (ii)

a Rocstor authorized service provider, or (iii) your own

installation of end‐user replaceable Rocstor or Rocstor approved parts if available for your

productintheservicingcountry.



ThesetermsandconditionsconstitutethecompleteandexclusiveLimitedWarrantyagreement

betweenRocstorandyouregardingtheRocstorbrandedproductyou

havepurchasedorleased.

These terms and conditions supersede any prior ag reements or representations including

representationsmadeinRocstorsalesliteratureoradvicegiventoyoubyRocstororanagent

oremployeeofRocstorthatmayhavebeenmadeinconnectionwithyourpurchaseorleaseof



ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

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the Rocstor branded product.No change to the conditions of this Limited Warranty is valid

unlessitismadeinwritingandsignedbyanauthorizedrepresentativeofRocstor.



Buyer ’sObligationundertheWarranty

The person requesting coverage under this warranty shall prove that he or she is the original

purchaser and declares that the product has not been sold, leased, bartered or otherwise

changedpossession.



ThebuyermustnotifyRocstorandshowproofofnotificationthroughanyreasonablemeans

ofcommunicationinwhichthereisacknowledgmentofreceipt.Seefullstreetaddress,email

address and toll free phone numbers below.

The notification shall identify any defect,

malfunctionornonconformitypromptlyupondiscovery.Rocstorwillacknowledgereceiptof

thecommunicationandissueaReturnMerchandiseAuthorization(RMA)code.Thebuyeris

obligated to securely and safely package the product, preferably in the original packing

materials,WITHTHERMA codeonthe

shippinglabel, anddeliverittogetherwitha copy of

the original purchase receipt and a description of the problem to the Rocstor home office.

BuyerisresponsiblefortheproductuntilitisreceivedbyRocstor.Itisrecommendedthatthe

productbeinsuredduringtransportation.



NOTICE:Theindividual

usershouldtakecaretodetermine,priortouse,whetherthisdeviceis

suitable, adequate or safe for the use intended. Since individual applications are subject to

greatvariation,Rocstor makesnorepresentation orwarrantyasto the suitabilityor fitness of

theseproductsforanyspecificapplication.



Limitationof

Damages(Liability)

IF YOUR ROCSTOR BRANDED HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE,

THE ORIGINAL PURCHASER’S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR

REPLACEMENT.ROCSTOR‘S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS

EXPRESSLYLIMITEDTO THE LESSEROFTHEPRICEYOUHAVEPAIDFORTHEPRODUCTORTHE

COST OF REPAIR OR REPLACEMENT OF ANY ROCSTOR HARDWARE COMPONENTS THAT

MALFUNCTIONINCONDITIONSOFNORMALUSE.ROCSTORISNOTLIABILEFORANYDAMAGE

TOANYOTHERPRODUCTCONNECTEDTOAROCSTORPRODUCT.



LimitationonConsequentialDamages

ROCSTORISNOTLIABLEFORANYDAMAGESCAUSEDBYTHEPRODUCTORTHE

FAILUREOFTHE

PRODUCTTOPERFORM,INCLU DINGAN YLOSTPROFITSORSAVINGSORSPECIAL,INCIDENTAL,

CONSEQUENTIALORPUNITIVEDAMAGES.ROCSTORISNOTLIABLEFORANYCLAIMMADEBYA

THIRDPARTYORMADEBYYOUONBEHALFOFA THIRDPARTY.ROCSTORISNOTLIABILEFOR

ANYDAMAGETOANYOTHER

PRODUCTCONNECTEDTOAROCSTORPRODUCT.



THIS LIMITATION OF LIABILITY APPLIES TO ANY CLAIM FOR DAMAGES OR EQUITABLE RELIEF,

WHETHER A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A

CONTRACT CLAIM, BREACH OF WARRANTY OR ANY OTHER CLAIM.THIS LIMITATION OF

LIABILITYCANNOT BEWAIVED OR AMENDEDBYANY

PERSON.THIS LIMITATIONOF LIABILITY



ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

18

WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED ROCSTOR OR AN AUTHORIZED

REPRESENTATIVEOFROCSTOROFTHEPOSSIBILITYOFANYSUCHDAMAGES.



THIS LIMITED WARRANTY GIVES  YOU SPECIFIC LEGAL RIGHTS.YOU MAY ALSO HAVE OTHER

RIGHTSTHATMAYVARYFROMSTATE TO STATE OR FROMCOUNTRY TOCOUNTRY.YOUARE

ADVISEDTOCONSULTAPP LICABLESTATEORCOUNTRYLAWSFORAFULLDETERMINATIONOF

YOURRIGHTS.



LimitationontheUseofAnyRocstor“Rocpower”Product

Theproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareandtreatment.

Do not use this product with any equipment used to directly or

 indirectly treat or care for a

patient.



CAUTIONIFDAMAGED

The UPS contains sealed, non‐spillable, lead acid batteries.The  UPS must be recycled or

disposedofproperly.



Packagesthatarecrushed,puncturedortornsuchthatthecontentsarerevealedshouldbeset

aside in an isolated area

and must be inspected by a qualified person.If the package is not

shippable, the contents shall be promptly collectedand segregated.Immediately contactthe

cosignerorconsignee.



Disclaimer

We accept no liability for any loss of data, damages and the inability of Rocstor products to

work with anythird party

equipment. Norcan Rocstoracceptany liabilityor responsibilityfor

softwareorthirdpartyhardwareproducts.



OptionsandSoftware

TheLimitedWarrantytermsandconditionsforRocstoroptionsareasindicatedintheLimited

Warranty applicable to Rocstor options.ROCSTOR DOES NOT WARRANTY SOFTWARE

PRODUCTS,INCLUDINGANYSOFTWAREPRODUCTSOR

THEOPERATINGSYSTEMPREINSTALLED

BYROCSTOR.Rocstor’sonlyobligationswithrespecttosoftwaredistributedbyRocstorunder

the Rocstor brand name are set forth in the applicable end‐user license or program license 

agreement.Non‐Rocstor hardware and software products are provided “AS IS” and without

anyWarranty.However,non‐

Rocstormanufacturers,suppliers,orpublishersmayprovidetheir

ownwarrantiesdirectlytoyou.



SoftwareTechnicalSupport

Software technical support is defined as assistance with questions and issues about the

software thatwas either preinstalled by Rocstor on the Rocstor branded product or that was

includedwiththeRocstorbrandedproduct

atthetimeofyourpurchaseorleaseoftheproduct.

Technical support for software is available for the first ninety (90) days from date of product

purchaseorlease.Yourdatedsalesordeliveryreceipt,showingthedateofpurchaseorlease



ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

19

of the product, is your proof of the purchase or lease date.You may be required to provide

proofofpurchaseorleaseasaconditionofreceivingsoftwaretechnicalsupport.

After the first ninety (90) days, technical support for software that was either preinstalled by

Rocstoron the Rocstor branded

product orincluded withthe Rocstorbranded productat the

timeofyourpurchaseorleaseoftheproductisavailableforafee.

WARNING

Theindividualusershouldtake caretodeterminepriortousewhetherthisdeviceissuitable,

adequateorsafefortheuseintended.Sinceindividualapplicationsaresubjecttogreat

variation,themanufacturer“Rocstor”makesnorepresentationorwarrantyastothesuitability

orfitnessofthesedevicesforany

specificapplication.



LimitedWarrantyPeriod

The limited warranty periodfor ROCPOWERUPS products istwo (2) years Parts and Labor on

the chassis and one (1) year  Parts and Labor on the batteries, whether inside  the chassis or

provided separately. Rocstor warrants this equipment, when properly applied and operated

withinspecifiedconditions,against

faultymaterialsorworkmanshipforaperiodofone(1)year

fromthedateoforiginalpurchasebytheoriginalenduser.ThisLimitedWarrantyextendsonly

totheoriginalpurchaserorlesseeofthisRocstorbrandedproductandisnottransferable.For

equipment sites within the United States and

Canada, this limited warranty covers repair or

replacement of defective equipment at the discretion of Rocstor. Repair will be from the

nearest authorized service center. Replacement parts and warranty labor will be borne by

Rocstor. For equipment located outside of  the United States and Canada, Rocstor, Inc. only

covers faulty parts.

 Rocstor products repaired or replaced pursuant to this limited warranty

shall be warranted for the unexpired portion of the limited warranty applying to the original

product. Thislimited warranty applies only to the original purchaser who must have properly

registeredtheproductwithin10daysofpurchase.



Customers in Mexico

may obtain service under this Limited Warranty only by delivering or

shipping the product (with all shipping or delivery charges prepaid) to an authorized service

center.



TypesofLimitedWarrantyService

YourRocstor Limited Warrantyconsists ofrepair orreplacement ofdefective parts, identified

bytheRocstorSupportOrganizationas

“pre‐failure.”



Carry‐inLimitedWarrantyServiceAvailableMonday–Friday

Underthetermsofcarry‐inservice,youmayberequiredtodeliveryourRocstorproducttothe

RocstorServiceCenteroranauthorizedservicelocationforwarrantyrepair.Youmustprepay

anyshippingcharges,insurance,taxes,orduties

associatedwithtransportationoftheproduct.

Youareresponsibleforinsuringanyproductshippedorreturnedforservice.Youassumerisk

oflossduringshipping.





ROCPOWER ‐ SMARTROC‐ BatteryBankInstallation

20



ServiceUpgrades

Rocstor offers extra coverage for your product. For information on service upgrades, visit

www.Rocstor.com.Serviceupgradespurchasedinonecountryarenottransferabletoanother

country.



Manual–Disclaimer

Revisionstothismanualoccurperiodically.PleasegototheRocstorwebsite,www.rocstor.com



toobtainthemostcurrentversionoftheUserManual.Rocstorisnotresponsibleforany

errorsoromissionsorfortheresultsobtainedfromtheuseoftheinformationcontainedinthis

manual.Allinformationinthismanualisprovidedwithnoguaranteeofcompleteness,

accuracy,andwithoutwarranty

ofanykind,expressorimplied,including,butnotlimitedto

warrantiesofthecompleteness,accuracy,orcurrencyofthisinformation,noritssuitabilityfor

anyparticularpurpose.



TECHNICALSUPPORTINFORMATION

TechnicalSupport

AllRocstorproductsarebackedbyfreetelephonetechnicalsupportfortwo(2)yearsfromthe

date of purchase.Please register your product with Rocstor.To register, fill in the Limited

WarrantyRegistrationformintheSupporttabatwww.Rocstor.com

.



Freetelephonetechnicalsupportis availableweekdaysfrom9AMuntil6PMPacificStandard

Time.CustomersintheUnitedStatesandCanadacancalltoll‐free:(888)877‐8777;allothers

mustcall(818)449‐2000.



When calling for support, please have the product’s serial number and system

 hardware

informationavailable.



RocstorReplaceablePartsProgram

Where available, the Rocstor Replaceable Parts program ships approved replacement parts

directly to you to fulfill your warranty.Thiswill save considerablerepair time.Afteryou call 

theRocstorTechnicalSupport Center at888.877.8777,a replaceable partcan besentdirectly

toyou.

Oncethepartarrives,callthe RocstorTechnicalSupportCenter.Atechnicianwillassist

youoverthephonetoensurethattheinstallationisquickandeasy.



LimitationontheUseofAnyRocstorProduct

Theproductyoupurchasedwasnotdesignedfordirectorindirectpatientcareandtreatment.

 not use this product with any equipment used to directly or indirectly treat or care for a

patient.

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rocpower Smartroc User manual

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