Diebold Nixdorf BEETLE / Multi IO Hub Gen.2 Operating instructions

Brand: Diebold Nixdorf

Model: BEETLE / Multi IO Hub Gen.2

Type: Operating instructions

BEETLE /Multi IO Hub

Generation 2

User Manual

01750361973 B

Customer/Partner Use

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If the document pages state the information is confidential (or words of similar import), then this

document is intended solely for the use of the employees or other personnel of Diebold Nixdorf

unless expressly authorized in writing by Diebold Nixdorf. Other uses of this information without

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This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY.

In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or consequential dam-

ages of any nature resulting from the use of information in this manual. The information contained in this

document is subject to change without notice. When using the document for system implementation,

please call your authorized Diebold Nixdorf sales or service representative for any applicable changes.

Any trademarks, service marks, product names or company names not owned by Diebold Nixdorf, that

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Your use of this document and/or any of the information contained herein constitutes your agreement to

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Table of contents

1 Introduction ................................................................................................................................ 1-1

1.1 Symbols used in this Manual ............................................................................................1-2

1.2 Section-Specific Warning Notes.........................................................................................1-2

1.3 ID plate...............................................................................................................................1-3

1.4 Manufacturer's Certification................................................................................................1-3

2 Safety instructions..................................................................................................................... 2-1

3 Description ................................................................................................................................. 3-1

3.1 Overall view........................................................................................................................3-2

3.2 Interfaces and status display..............................................................................................3-4

3.2.1 COM a and COM b ............................................................................................. 3-6

3.2.2 COM c* and COM d*........................................................................................... 3-7

3.2.3 LAN (RJ45) ......................................................................................................... 3-8

3.2.4 LAN pass through (2x RJ45)............................................................................... 3-8

3.2.5 USB-C................................................................................................................. 3-9

3.2.6 USB-C Uplink...................................................................................................... 3-10

3.2.7 USB-C 1 (DP)...................................................................................................... 3-10

3.2.8 USB-A 2.0 ........................................................................................................... 3-11

3.2.9 USB-A 3.0 ........................................................................................................... 3-11

3.2.10 Powered USB 2.0 ............................................................................................... 3-12

3.2.11 Cash drawer (RJ12)............................................................................................ 3-13

3.2.12 Status LED.......................................................................................................... 3-14

3.2.13 Power supply (24 V DC in).................................................................................. 3-15

3.2.14 Power supply (24 V DC out) ............................................................................... 3-15

3.2.15 Power supply (19 V DC out) ............................................................................... 3-15

3.3 Tools ..................................................................................................................................3-16

3.4 Technical data....................................................................................................................3-17

3.5 Software .............................................................................................................................3-18

3.6 Block diagram ....................................................................................................................3-19

3.6.1 Note on discovering and assigning the virtual COM interfaces in Windows De-

vice Manager....................................................................................................... 3-20

3.7 Total current consumption of the interfaces .......................................................................3-21

4 Assembly .................................................................................................................................... 4-1

4.1 Delivery package................................................................................................................4-1

4.2 Installation specifications ...................................................................................................4-2

4.3 Mounting the hub horizontally ............................................................................................4-3

4.4 Mounting the hub vertically ................................................................................................4-4

4.5 Wiring the hub ....................................................................................................................4-5

5 Cleaning...................................................................................................................................... 5-1

6 Orders ......................................................................................................................................... 6-1

7 Environmental Protection ......................................................................................................... 7-1

8 Disposal ...................................................................................................................................... 8-1

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Table of contents

9 Abbreviations ............................................................................................................................. 9-1

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Table of contents

List of figures

Figure 1-1 ID plate of BEETLE Multi IO Hub Gen.2 ................................................................1-3

Figure 3-1 Overall view - front .................................................................................................3-2

Figure 3-2 Overall view - rear ..................................................................................................3-3

Figure 3-3 Interface overview ..................................................................................................3-4

Figure 3-4 USB-C pin assignments .........................................................................................3-9

Figure 3-5 Block diagram.........................................................................................................3-19

Figure 3-6 Windows Device Manager......................................................................................3-20

Figure 4-1 ID plate of BEETLE Multi IO Hub Gen.2 ................................................................4-1

Figure 4-2 Minimum clearance ................................................................................................4-2

Figure 4-3 Horizontal assembly ...............................................................................................4-3

Figure 4-4 Vertical assembly ...................................................................................................4-4

Figure 4-5 Wiring the hub ........................................................................................................4-5

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Table of contents

List of tables

Table 3-1 Commands/status queries via COM port ...............................................................3-14

Table 3-2 Technical data........................................................................................................3-17

Table 3-3 Software .................................................................................................................3-18

Table 3-4 Total current consumption of the interfaces ...........................................................3-21

01750361973 B

1 Introduction

This operator manual is intended to make it easier for you to get to know the component in question and

for you to use its range of applications.

This manual contains important information regarding how to operate the component in a safe, appropri-

ate and economical manner. Your attention will help to reduce hazards, repair costs and downtime, as

well as to increase the reliability and service life of the respective product.

Existing national regulations for accident prevention and environmental protection are also valid.

The operator should ensure that every person working on or with the component reads and utilizes this

manual.

This manual must be kept in a designated and easily accessible location and it must be referred to in the

event of even the slightest doubt.

As the type and scope of the application programs depend on the specific individual choice of each cus-

tomer, this manual will not address any detailed issues pertaining to software. Dedicated manuals are

available for the peripherals that can be connected. These devices will therefore not be described in

greater detail here. Please inform yourself by consulting the respective manuals.

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1-1

Introduction

1.1

1.1 Symbols used in this Manual

●Text following a bullet point represents an item in a list.

‚‘ Text in simple quotation marks relates to components/mounting parts which are in-

cluded in the delivery package.

Prerequisite that must be fulfilled before an action.

Numbered instructions describe activities which must be carried out in the specified se-

quence

Intermediate result of an action.

Action successfully completed.

1.2

1.2 Section-Specific Warning Notes

DANGER

This warning note describes a hazard with a high degree of risk which, if not avoided,

will result in death or grave bodily injury.

WARNING

This warning note describes a hazard with a medium degree of risk which, if not

avoided, could result in death or grave bodily injury.

CAUTION

This warning note describes a hazard with a low degree of risk which, if not avoided,

could result in slight or minor bodily injury.

NOTE

This note provides application tips and information that help prevent errors and material

damage.

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1-2

Introduction

1.3

1.3 ID plate

Figure1-1: ID plate of BEETLE Multi IO Hub Gen.2

ID plate with S/N serial number

1.4

1.4 Manufacturer's Certification

The device complies with the requirements of the EU directives 2014/30/EU with

regard to “Electromagnetic compatibility” and, if applicable, 2014/35/EU “Low

Voltage Directive” and 2011/65/EU "Restriction of Hazardous Substances".

Therefore, you will find the CE mark on the device or packaging.

NOTE: This device is compliant with Class A of EN55032. In a residential environment this device may

cause radio interference.

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1-3

2 Safety instructions

The BEETLE /Multi IO Hub Gen.2 complies with the relevant safety regulations for data processing sys-

tems.

If this device is moved from a cold environment into its operating room, condensation may occur. The

device must be absolutely dry before being put into service; an acclimatization period of at least two

hours must therefore be observed.

The external power supply unit is equipped with a safety-tested power cable. Only the approved 24V/5A

power supply unit (see chapter "Checking the delivery package") may be used when it is connected to a

properly grounded wall socket.

When installing the device, please ensure that the device connector and grounded wall socket are easily

accessible.

The device must be completely disconnected from the supply voltage when performing any work on the

device and when plugging in or disengaging data cables. To completely disconnect the device from the

supply voltage, switch off the device and remove the power plug of the power supply unit.

USB devices may be connected to or removed from the system during operation, provided that these de-

vices comply with the specifications pursuant to usb.org. To be on the safe side, other peripherals (e.g.

PoweredUSB printers) should only be connected to or removed from systems that are switched off.

Before starting any assembly work on the device, you should discharge yourself, e.g. by touching a

grounded object (such as a heater).

Please make sure that no objects (e.g. paper clips) are able to enter inside the device, as this may result

in electric shocks or short-circuits.

Data cables must not be plugged in or unplugged during storms.

Protect the device against vibrations, dust, humidity and heat.

Make sure that used parts are disposed of in a way that is environmentally compatible.

In the event of an emergency (e.g. damaged housing or damaged power cable, penetration of liquids or

foreign objects), switch off the device immediately, disconnect the power plug and inform the Technical

Support department of Diebold Nixdorf International GmbH or the authorized service partner of your re-

tailer.

Your BEETLE /Multi IO Hub Gen.2 is the result of state-of-the-art technical innovation. Therefore, please

ensure equally modern structural and technical ambient conditions are present to enable correct and effi-

cient functionality of the interface hub. You should only connect the Multi IO Hub Gen.2 or any other IT

system to mains networks with separate protective earth conductors (PE).

This type of mains network is called a TN-S network. Do not use PEN conductors! Please also observe

the recommendations of DIN VDE 0100 part 540, Appendix C2. This will help you avoid any potential

malfunctions.

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2-1

Safety instructions

DANGER

Repairs

Repair work on the system or on the components may be carried out only by authorized

specialist staff. Unauthorized opening of the system or repair work carried out improp-

erly could result in considerable danger to the user.

In case of noncompliance, Diebold Nixdorf excludes all liability.

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2-2

3 Description

The BEETLE /Multi IO Hub Gen.2 provides a large number of classic peripheral interfaces for the re-

quired devices and thus serves as a service point for each individual POS workplace.

This means that the POS-specific peripherals are connected to the POS system via the Multi IO Hub

Gen.2 with just one cable (i.e. a USB uplink cable).

In the event of an error and replacement of the POS system, all peripherals remain connected to the

Multi IO Hub Gen.2. Replacing the POS system is therefore particularly quick.

Whatever configuration you need, Diebold Nixdorf offers the right solution.

If you have any questions about your BEETLE /Multi IO Hub Gen.2 or other Diebold Nixdorf products

and solutions, please visit us online.

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3-1

Description

3.1

3.1 Overall view

Figure3-1: Overall view - front

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3-2

Description

Figure3-2: Overall view - rear

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3-3

Description

3.2

3.2 Interfaces and status display

NOTICE!Never plug in data or power cables when the system is switched on.

NOTICE!Never use the 24 V (DC out) and 19 V (DC out) power supplies together.

812

910 11 13 14 15 16 17

1234567

Figure3-3: Interface overview

1COM a Standard RS232 (connector) 10 USB-C 3.1 - 1 (DP)

2LAN 10/100/1000 Mbit/s 11 2x USB-A 3.0

34x USB-A 2.0 12 4 x powered USB 2.0/12V

4LAN Pass-through (RJ45/RJ45) 13 Powered USB 2.0/24V

5COM b Standard RS232 (connector) 14 Cash drawer (Cash Dr RJ12)

6COM c* RS232 powered (socket) 15 19 V power supply (DC out)**

7COM d* RS232 powered (socket) 16 24 V power supply (DC in)

8Status LED 17 24 V power supply (DC out)***

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3-4

Description

9USB-C 3.1 uplink

* supplied with power

** for Aures YUNO POS system, only as an alternative to (17)

*** for BEETLE POS system, only as an alternative to (15)

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3-5

Description

3.2.1

3.2.1 COM a and COM b

Connect a scale with its own power supply, for example, to the COM a or COM b interface. COM a and

COM b are designed as standard 9-pin D-Sub connectors.

The COM interface connector with knurled screw can be loosened by hand.

PIN Function

1 DCD – Data Carrier Detect

2 RXD – Serial Data In

3 TXD – Serial Data Out

4 DTR – Data Terminal Ready

5 GND

6 DSR – Data Set Ready

7 RTS – Request to Send

8 CTS – Clear to Send

9 RI – Ring Indicator

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3-6

Description

3.2.2

3.2.2 COM c* and COM d*

Each of these is a 9-pin powered D-Sub socket.

Scanners, customer displays or operator displays that do not have their own power supply are con-

nected to this interface regardless of the existing configuration (see Section3.7).

NOTICE!Make sure the connectors for the peripheral devices are screwed securely to the sockets, oth-

erwise malfunctions may occur. The power is supplied via these sockets.

9 6

PIN Function

1 + 12 V

2 RXD – Serial Data In

3 TXD – Serial Data Out

4 DTR – Data Terminal Ready

5 GND

6 DSR – Data Set Ready

7 RTS – Request to Send

8 CTS – Clear to Send

9 + 5 V

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3-7

Description

3.2.3

3.2.3 LAN (RJ45)

The cable for connecting to a network (LAN) is inserted here.

This LAN connection is provided via an internal USB 3.1 interface. Device drivers are available for Win-

dows and Linux operating systems.

Only use shielded LAN cables that are marked CAT5 or CAT5e (for 1000 MBit). These offer better pro-

tection against malfunctions in the network.

The Multi IO Hub Gen.2 and the POS system each have their own MAC address.

LEDs

Left LED Constant green Network connection established

Flashing green Data transfer

Right LED Off 10 MBit

Constant green 100 MBit

Constant orange 1000 MBit

3.2.4

3.2.4 LAN pass through (2x RJ45)

NOTICE!The LAN pass-through interface of the Multi IO Hub Gen.2 does not have its own MAC ad-

dress. The MAC address of the POS system is used here.

Some installation environments may prevent the installed LAN connection (via USB) from being used.

The Multi IO Hub Gen.2 therefore offers a so-called LAN pass-through, i.e. the Multi IO Hub Gen.2 can

be used to loop the LAN through to the POS system.

The plugs for the LAN pass-through connection can be inserted into any of the two available sockets.

• LAN in: Connection of the network infrastructure

• LAN out: Connection to the POS system

01750361973 B

3-8

Description

3.2.5

3.2.5 USB-C

Figure3-4: USB-C pin assignments

Pin Name Description Pin Name Description

A1 GND Ground return B12 GND Ground return

A2 SSTXp1 Positive half of first Super-

Speed TX differential pair

B11 SSRXp1 Positive half of first Super-

Speed RX differential pair

A3 SSTXn1 Negative half of first Super-

Speed TX differential pair

B10 SSRXn1 Negative half of first Super-

Speed RX differential pair

A4 VBUS Bus power B9 VBUS Bus power

A5 CC1 Configuration channel B8 SBU2 Sideband use (SBU)

A6 Dp1 USB 2.0 differential pair,

position 1, positive

B7 Dn2 USB 2.0 differential pair,

position 2, negative

A7 Dn1 USB 2.0 differential pair,

position 1, negative

B6 Dp2 USB 2.0 differential pair,

position 2, positive

A8 SBU1 Sideband use (SBU) B5 CC2 Configuration channel

A9 VBUS Bus power B4 VBUS Bus power

A10 SSRXn2 Negative half of second Super-

Speed RX differential pair

B3 SSTXn2 Negative half of second Su-

perSpeed TX differential pair

A11 SSRXp2 Positive half of second Super-

Speed RX differential pair

B2 SSTXp2 Positive half of second Super-

Speed TX differential pair

A12 GND Ground return B1 GND Ground return

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Diebold Nixdorf BEETLE / Multi IO Hub Gen.2 Operating instructions

Diebold Nixdorf BEETLE / Multi IO Hub Gen.2 Operating instructions

Diebold Nixdorf BEETLE / Multi IO Hub Gen.2 Operating instructions

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