DSE XH9949 Installation and User Manual

XH9949

DSE ADSL Broadband Router 4-Port

Installation and User Guide

2

Life Support Applications

This product is not designed for use in life support appliances, devices, or systems where

malfunction of the product can reasonably be expected to result in personal injury.

Customers using this product for use in such applications do so at their own risk and agree

to fully indemnify DSE(NZ)Ltd for any damages resulting from such improper use or sale.

Trademarks

Windows 95/98/Me and Windows NT/2000/XP are registered trademarks of Microsoft Corp.

All other brands and product names are trademarks of their respective companies.

Copyright

reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any

language or computer language, in any form or by any means, electronic, mechanical,

magnetic, optical, chemical, manual or otherwise, without the prior written permission of

DSE(NZ)Ltd.

Disclaimer

DSE(NZ)Ltd makes no representations or warranties, either expressed or implied, with

respect to the contents hereof and specifically disclaims any warranties, merchantability or

fitness for any particular purpose. Any software described in this manual is sold or licensed

"as is". Should the programs prove defective following their purchase, the buyer (and not

DSE(NZ)Ltd, its distributor, or its dealer) assumes the entire cost of all necessary servicing,

repair, and any incidental or consequential damages resulting from any defect in the

software. Further, DSE(NZ)Ltd reserves the right to revise this publication and to make

changes from time to time in the contents hereof without obligation to notify any person of

such revision or changes.

Telepermit Information

DSE XH9949 ADSL Router PTC 272/06/044

PTC200 General Warning

1. The grant of a Telepermit for any item of terminal equipment indicates only that

Telecom has accepted that the item complies with minimum conditions for

connection to its network. It indicates no endorsement of the product by Telecom, nor

does it provide any sort of warranty. Above all, it provides no assurance that any item

will work correctly in all respects with another item of Telepermitted equipment of a

different make or model, nor does it imply that any product is compatible with all of

Telecom's network services.

The Service Covered by this Telepermit

2. This Telepermit shows that this DSE XH9949 ADSL Router is suitable for connection

to Telecom’s existing ADSL1 service. This service is defined by the specification

PTC270. When compliance with the specification is proved a PTC272 Telepermit is

issued for each product. This Telepermit does not show suitability for connection to a

XH9949 – DSE ADSL Router 4-Port

3

new ADSL service when Telecom introduces it. Telecom will require proof of

compliance with a new PTC specification when the new service is introduced.

ADSL2 & ADSL2+ Services

3. ADSL2 and ADSL2+ services are only available from the network of the ADSL

Service Provider. Telecom does not currently provide either service to customers

from its Broadband network. When Telecom introduces ADSL2 and/or ADSL2+

services this Wireless Router has not been proven suitable for connection to it.

Routers and Power Supply

4. This DSE XH9949 ADSL Router must be connected to the Telecom network using

the AC-AC Power Adaptor that it was tested with in Telelab limited Test Report

number 1248, testing date 8 November 2006. Failure to do so could negate the

Telepermit as untested power supplies may affect the routers operation.

This DSE XH9949 ADSL Router on Long Lines

5. This DSE XH9949 ADSL Router may not achieve the type of “high speed” operation

expected when attached to a line that is longer than intended by the ITU-T G996.1

ADSL standard i.e. >4 km of 0.4mm cable or a shorter cable length with several tails

or multiples. If the Router is installed in such conditions and does not give the

expected “download” performance, then do not refer the matter to the Telecom Fault

Service or ADSL Helpdesk.

User Instructions (1) for This DSE XH9949 ADSL Router

6. When distributed to Broadband users attached to the Telecom network the User

Instructions for setting up this DSE XH9949 ADSL Router must not contain any

information that relates to setting up the router on another companies network. Such

information is confusing for the new customer and causes excessive calls to the

Jetstream Helpdesk.

Manual Versions

Date Version Author Changes

09/01/2007 1.0 Parvez Khan Original Version

4

Table of Contents

1 INTRODUCTION ...............................................................................................................5

1.1 P

ACKAGE

C

ONTENTS

...................................................................................................5

1.2 M

INIMUM

S

YSTEM

R

EQUIREMENTS

..............................................................................5

1.3 F

EATURES

&

S

PECIFICATIONS

......................................................................................5

2 SOFTWARE.......................................................................................................................7

2.1 D

RIVER

CD

C

ONTENTS

................................................................................................7

3 SETTING UP ADSL BROADBAND SERVICE ................................................................8

3.1 M

AKE SURE

ADSL

SERVICE IS ACTIVATED

....................................................................8

3.2 C

ONFIGURE YOUR PHONE EQUIPMENT

.........................................................................8

3.2.1 Option 1: Install ADSL Filter(s) yourself ............................................................9

3.2.2 Option 2: Have an ADSL splitter professionally installed..................................9

4 INSTALLATION INSTRUCTIONS ..................................................................................10

4.1 H

ARDWARE

................................................................................................................10

4.1.1 Front Panel Description ...................................................................................10

4.1.2 Rear Panel Description....................................................................................10

4.2 S

ETUP THE

ADSL

R

OUTER

........................................................................................11

5 NETWORKING SETTINGS.............................................................................................12

5.1 TCP/IP

C

ONFIGURATION FOR

W

INDOWS

98...............................................................12

5.2 TCP/IP

C

ONFIGURATION FOR

W

INDOWS

2000 ..........................................................15

5.3 TCP/IP

C

ONFIGURATION FOR

W

INDOWS

XP..............................................................17

6 CONFIGURING THE ROUTER.......................................................................................19

6.1 B

ASIC

C

ONFIGURATION

..............................................................................................19

6.1.1 Configuration Utility..........................................................................................19

6.1.2 Web-Based Configuration................................................................................21

7 ADVANCED MANAGEMENT SETUP............................................................................27

7.1 C

HANGING

D

EFAULT

P

ASSWORD

...............................................................................27

7.2 M

ODIFYING THE

D

EFAULT

IP

A

DDRESS

......................................................................28

7.3 C

ONFIGURE THE

NAT

FUNCTION

................................................................................28

7.3.1 Configure Virtual Server ..................................................................................28

7.3.2 Configure Port Triggering ................................................................................29

7.3.3 Configure Security Rule (Firewall)...................................................................30

7.4 U

PGRADING

F

IRMWARE

.............................................................................................32

8 SUPPORT........................................................................................................................33

9 WARRANTY ....................................................................................................................33

10 GLOSSARY OF TERMS .............................................................................................34

11 APPENDIX...................................................................................................................37

11.1 R

OUTER

D

EFAULT

S

ETTINGS

.....................................................................................37

11.2 M

Y

S

ETTINGS

............................................................................................................37

11.3 ISP

S

ETTINGS AND

S

UPPORT

D

ETAIL

.........................................................................38

XH9949 – DSE ADSL Router 4-Port

5

1 Introduction

Thank you for purchasing the DSE ADSL Router 4-Port. This modem/router gives

you a fast, "Always On" connection to the Internet and is ideal for 1 or more

computers in a home or small office environment.

1.1 Package Contents

Carefully unpack and remove the contents. If any of the following items are missing

or damaged, contact the Dick Smith Electronics store you purchased the device

from.

• XH9949 DSE ADSL Router 4-Port

• AC/AC Power Adaptor (9V, 0.8A)

• One RJ45 Cable

• One RJ11 Cables

• One US(socket)-BT(plug) Adaptor

• Applications CD

• User Manual

1.2 Minimum System Requirements

• Supported Operating System

o Linux 2.4.x or above

o Windows 98SE / Me / 2000 / XP

o Mac OS X 10.2 or above

• Web browser (Internet Explorer 6.0+ Firefox 1.5+ etc)

• ADSL Internet service

• Ethernet adaptor and cable for each computer

• One (Max 5) ADSL line filter(s) for each phone jack with phone/fax type

device connected to it or a centrally installed splitter (see telecom).

1.3 Features & Specifications

• Adopts high performance IC which integrates the AFE transceiver and the 256

MHZ MIPS32 CPU

• High speed and asymmetry data transmission mode

• Built-in 4-port switch enables multiple users to share internet access

• Complies with ADSL, ADSL2 and ADSL2+ industrial standards

• Compatible with all mainstream DSLAM (CO)

6

• Provides integrated access of internet and route function to SOHO users

• Advanced DMT modulation and demodulation

• Real-time configuration and device monitoring

• Reliable ESD and surge-protect function

Specifications:

• Supporting protocols

o G.992.1 (G.dmt) - Annex A/B/C

o G.992.2 (G.lite) - Annex A/B/C

o ANSI T1.413

o G.992.3 (ADSL2) Annex A/B/C/M and Annex L (RE-DSL) compliant

o G.992.5 (ADSL2+) Annex A/B/C and Annex L (RE-DSL) compliant

o ADSL dual latency (fast path and interleaved path)

o I.432 ATM physical layer compliant

o Supports RFC2364 (PPPoA)

o Supports RFC2516 (PPPoE)

o Supports RFC1483 (EoA)(Bridged *and Router) - “*” Needs third-party

software

o Supports RFC1577 (IPoA)

• ATM property

o AAL0, AAL5, OAM, RM, and raw cell types supported

o Direct hardware support for 4 Receive VCs, with additional RX VCs

and TX VCs supported in software

o Full 24-bit Virtual Path Identifier (VPI) and Virtual Circuit Identifier (VCI)

• Supporting functions

o Supports PVC

o Supports NAT and DHCP

o Supports IEEE 802.3 and IEEE 802.3u

o Supports 10Base-T/100BASE-TX full-duplex or half duplex Ethernet

o Supports Auto-MDIX

• Power Supply: 9V ~ 0.8A

• Operating Temperature: 0 ~ 40°C

• Operating Humidity: 10 ~ 95%RH, Non-Condensing

• Dimensions: 118x150x30 mm LxWxH

Note: This router has support for a number of different protocols the ability to use

some of these features may either depend on availability of third party applications or

the support and implementation from your Internet Service Provider and/or Telecom

XH9949 – DSE ADSL Router 4-Port

7

2 Software

2.1 Driver CD Contents

On the Driver CD you will find a selection of applications outlined in the forward

table. The bundled software applications fall into 3 categories:

1. OEM – software that DSE has paid for and for which you are able to use subject to the

manufacturer or authors license terms. In all cases, you are not permitted to redistribute copies of

this software. In many cases OEM software does not provide the full functionality of the equivalent

retail product. It does however perform it’s primary task – the additional features are usually nice

to have but not necessary for operation.

2. FREEWARE – software that has been released for anyone to copy, distribute and use subject to

the authors license terms.

3.

SHAREWARE or TRIAL – software that is limited in time and or functionality and is subject to the

manufacturer or authors license terms. This is a common way for manufacturers to showcase

their product. Generally you can make copies and redistribute this sort of software however you

should check the license terms before doing so.

CD Folder Description

7Zip

7Zip Archiver. Allows you to compress / decompress various archived files.

Acrobat

Adobe Acrobat Reader. Allows you to view PDF files.

AXCrypt

Allows you to securely encrypt / decrypt files.

CDEX

Allows you to “RIP” music from CDs and store them as MP3 files for personal use.

DirectX9

Multimedia extension to Windows.

Drivers

Contains the necessary drivers and applications for your DSE product.

Firmware_Util

Contains the Configuration Utility and the Factory Firmware

Gimp

Powerful, open-source, image manipulation program.

InternetExplorer

Microsoft Internet Explorer web browser (version 6).

Java

SUN Java Runtime Environment for Windows

Manual

Contains the documentation for your DSE product.

MozillaFirefox

Powerful, open-source, Mozilla Firefox web browser. This browser is touted as much

more easy to use and secure than IE.

MozillaThunderbird

Powerful, open-source, Mozilla Thunderbird email client. This is a popular replacement

for Outlook Express.

OpenOffice

Powerful, open-source, Productivity Suite with alternatives to MS Word, Excel and

PowerPoint.

PCTechGuide

A guide to PCs and the computing industry.

Picasa

Google Picasa photo catalog and manipulation software. Allows you to catalog and

manage your digital photo library with ease.

Skype

Internet VoIP software. Allows you to make calls to other PCs and normal phones.

Winamp

Popular Digital Audio Player. Allows you to playback various digital audio formats such

as MP3, WMA, OOG, etc.

YuBurner

A free CD/DVD writing application for the Macintosh.

ZoneAlarm

Free version of the popular Personal Firewall software. Allows you to further protect

your computer against online intrusions and attacks.

8

3 Setting up ADSL Broadband Service

3.1 Make sure ADSL service is activated

Note: Before you can use any ADSL modem or router, you must confirm that the

following conditions have been met.

• Make sure that you are located within about 5km of an ADSL enabled phone

exchange and you can get Telecom’s ADSL service. This can be checked on-line

on Telecom’s Website or by calling Telecom on 0800 253 878.

• Make sure that Telecom has enabled the ADSL service to your house or office.

This can be facilitated by your preferred ISP or directly with Telecom

• Because ADSL and voice works on the same phone line at the same time, you

need to install ADSL filter/s on each of your normal Telephone devices or contact

Telecom on 123 to arrange for someone to install a central splitter.

• You need to have an account with an Internet Service Provider (ISP) to enable

your new ADSL line to connect to the Internet. DSE Stores are able to sign up

new users to ADSL with choice of a number of ISPs and plans

3.2 Configure your phone equipment

ADSL works by combining both voice and data signals on the same phone line. At

your premises, these signals need to be separated through the use of an approved

Filter or Splitter. Whilst both achieve the same results, each has their pros and cons.

Filter Splitter

Ideal for

Smaller installations with a

limited amount of phone outlets

(phones, answering machines,

cordless phones, 56K modems,

Fax, etc.)

Larger installations or situations

where filters cannot be used

(alarm diallers and other

permanently wired telephone

devices).

Installation

method

Self install Professional contractor only

Maximum

phones

5 – although double and triple

adaptors can be plugged into the

phone socket of each filter.

Unlimited

How to get

Dick Smith Electronics – XH7556

or XH8556

Call Telecom on 123

Cost

Low per unit for most

installations

Higher – depends on installer

and the actual installation

XH9949 – DSE ADSL Router 4-Port

9

3.2.1 Option 1: Install ADSL Filter(s) yourself

• All telephone equipment must be filtered in an ADSL installation. This includes corded &

cordless phones, answering machines, faxes, caller display units, analogue modem (including

such devices as a Sky digital decoder with integrated modem), dedicated dialers, Etc.

Filtering telephone equipment is as simple as plugging the XH7556 or XH8556 DSE ADSL

filter in-line with the device/s.

• Your ADSL modem or router will be the only device that can connect directly to your jack

point. However should an adaptor be required between the plug on the modem cord and the

jack point, or you wish to connect telephone equipment to the same jack point, the XH7556

DSE ADSL filter can be used by plugging the router or modem into the “ADSL” socket.

• Do not plug an ADSL modem or router into the “PHONE” socket if the modem cord has this

type of plug.

• It is important that the filter is connected the right way around.

 The lead coming out of the side marked “LINE” is plugged into the telephone JP

 Non-ADSL telephone equipment then plugs into the “PHONE” socket on the filter

 The ADSL Modem or Router plugs into the “ADSL” socket on the filter.

• Up to 5 filters can be used on a single telephone line. If you need to install more than 5 filters,

a central splitter must be installed by Telecom.

• If you need to connect more than one item of telephone equipment at the same jack point,

then a double adaptor can be plugged into the “PHONE” socket of this filter.

• If the Line Filter has a RJ11 “ADSL” socket incorporated. Only ADSL modems or routers

may be plugged into this socket.

CAUTION: Failure to connect ALL telephone type equipment via a filter will result in

loss of the data link whenever a call is made or answered. In many cases the link will

also be lost when a call is received, even if it is not answered.

3.2.2 Option 2: Have an ADSL splitter professionally installed

• Contact Telecom on 123 to arrange for a technician to be sent out to install

a central splitter.

10

4 Installation Instructions

4.1 Hardware

4.1.1 Front Panel Description

The front panel of the XH9949 includes one power indicator (RED LED) and seven

function indicators (GREEN LEDs), as explained in the following chart:

Indicator

Description Status Function Details

On Power OK

Power Power

Off Power fail

Slow flash Self-detecting when power up

Quick flash

Connecting to the telecom network

ADSL ADSL Status

On Connection to telecom network OK

On

There is an error when ADSL

transmitting data or receiving data

ALARM Error

Off ADSL normal

On

There is data transmitting or receiving

on WAN port

ACT Data

Off

No data transmitting or receiving on

WAN port

On LAN port normal

Off No Connection on LAN port

LAN

1~4

Ethernet

Flash

Data transmitting or receiving on LAN

port

4.1.2 Rear Panel Description

• ON/OFF: Turn on/off the ADSL Router’s power.

• Power (9VAC/0.8A input): please do not use any unknown power adaptor,

otherwise your ADSL Router may be damaged.

• RESET (reset to factory default): Make sure the Router is turned off. Press

the reset button of the Router then turn on the Router’s power for at least

three seconds. It will resume the default factory setup.

• 1~4(LAN): RJ45 Socket. This facilitates connecting the router with a PC’s NIC

• LINE(WAN): Connect to the Modem Port of Splitter or Connecting the

telephone line.

XH9949 – DSE ADSL Router 4-Port

11

4.2 Setup the ADSL Router

To Setup the hardware please see the steps below

1. Connect the supplied Ethernet cable (or a longer one if you prefer) to any one

of the Ethernet sockets on the back of the router

2. Connect the supplied phone lead to the ADSL jack on the wall (or the socket

on the filter labelled “ADSL”) and the other end into the back of the router

3. Connect the supplied AC adaptor to the mains wall socket and the other end

into the back of the router

4. Turn on the power by pressing the power button at the back of the router

5. Connect the other end of the Ethernet cable to the PCs Network card. If your

PC does not have a network card you will need to purchase one at one of

your local Dick Smith Electronic stores

5

12

5 Networking Settings

5.1 TCP/IP Configuration for Windows 98

Use the following steps to configure the manager PC to be a DHCP client. These

same steps must be performed for every host PC on your network if you use the

DHCP function of the Router.

1. Click the Start button and choose Settings and then Control Panel.

2. Double click the Network icon and select the Configuration tab.

3. Select the TCP/IP line in the Configuration tab and click Properties.

XH9949 – DSE ADSL Router 4-Port

13

1. You have two setting methods:

A. Get an IP address from the Router (DHCP) – Make sure that you have the

same settings as shown in the following 3 screens. You will need to check

the DNS Configuration, Gateway, and IP Address tabs.

14

B. Configure IP Manually – See steps below.

Select Specify an IP address on the IP Address tab. The default IP address of

the Router is 192.168.1.2. So please use 192.168.1.X (where X is between 1

and 253, except 2) for the IP Address field and 255.255.255.0 for the Subnet

Mask field.

In the Gateway tab, add the IP address of the Router (default IP is

192.168.1.2) in the New gateway field and click the Add button. In the DNS

Configuration tab, add the DNS values as provided by your ISP into the DNS

Server Search Order field and click the Add button.

XH9949 – DSE ADSL Router 4-Port

15

5.2 TCP/IP Configuration for Windows 2000

Use the following steps to configure the manager PC to be a DHCP client. These

same steps must be performed for every host PC on your network if you use the

DHCP function of the Router.

1. Click the Start button and choose Settings and then Control Panel.

2. Double click the Network and Dial-up Connections icon.

3. Right-click on your network connection and select Properties from the drop

down menu. Select the TCP/IP line and click Properties.

1. You have two setting methods:

A. Get an IP address from the Router (DHCP) – Make sure that you have the

same settings as shown in the following screen.

16

B. Configure IP Manually – Select Use the following IP address. The default

IP address of the Router is 192.168.1.2. So please use 192.168.1.X (where X

is between 1 and 253, except 2) for the IP Address field, 255.255.255.0 for

the Subnet Mask field and 192.168.1.2 for the Default Gateway field as

shown below. Enter the DNS values as provided by your ISP.

XH9949 – DSE ADSL Router 4-Port

17

5.3 TCP/IP Configuration for Windows XP

Use the following steps to configure the manager PC to be a DHCP client. These

same steps must be performed for every host PC on your network if you use the

DHCP function of the Router.

1. Click the Start button and choose Settings and then Control Panel.

2. Double click the Network Connections icon.

3. Right-click on your network connection and select Properties from the drop

down menu. On the General tab, select the TCP/IP line and click Properties.

4. You have two setting methods:

A. Get an IP address from the Router (DHCP) – Make sure that you have the

same settings as shown in the following 2 screens.

18

B. Configure IP Manually – Select Use the following IP address. The

default IP address of the Router is 192.168.1.2. So please use

192.168.1.X (where X is between 1 and 253, except 2) for the IP Address

field, 255.255.255.0 for the Subnet Mask field and 192.168.1.2 for the

Default Gateway field as shown below. Enter the DNS values which are

provided by your ISP. (e.g. 203.96.152.4 / 203.96.152.12)

After configuring the TCP/IP protocol, you can use the ping command to check if

your computer has successfully connected to this router. At a DOS prompt, execute

the ping command.

Ping 192.168.1.2

If the following messages appear:

Pinging 192.168.1.2 with 32 bytes of data:

Reply from 192.168.1.2: bytes=32 time=2ms TTL=64

Reply from 192.168.1.2: bytes=32 time<1ms TTL=64

A communication link between your computer and this Router has been successfully

established. Please note that the values for bytes, time and TTL are not critical – we

are looking for a response. Otherwise, if you get the following messages:

Pinging 192.168.1.2 with 32 bytes of data:

Request timed out.

There must be something wrong in the configuration or it may be a cable issue.

Please check that the front panel LINK/ACT LED is lit. Check the TCP/IP

configuration of your computer. Try turning off the router and restarting it. Then

reboot your computer.

XH9949 – DSE ADSL Router 4-Port

19

6 Configuring the Router

There are two ways to configure the Router, via the bundled ADSL Router Utility

software or a more comprehensive web browser based management.

6.1 Basic Configuration

6.1.1 Configuration Utility

This Windows based utility is designed for quick WAN settings configuration.

1. Insert the DSE CD into your CDROM drive, an Autoplay menu will appear (if

the menu does not appear, please run setup.exe located in the root of the

CD). Click on ADSL Router Quick Configuration Utility

2. The utility already has the correct default username and password loaded.

Click Login to continue. It will take about 3-5 seconds for the next screen

20

3. Click on the Quick Setup tab and enter in the setup details provided by your

ISP and click Submit, most likely you will only need to change the PPP

Username & Password, as the most commonly used setting are already

preloaded into the utility and are as follows:

 Connection Type: PPPoA

 VPI/VCI : 0/100

 Encapsulation Mode: VC/MUX

4. It will take about 2-3 minutes for the router to save the configuration and

reboot. Click Refresh to see the status. If the Status is Up then the router

should be connected to the internet.

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DSE XH9949 Installation and User Manual

DSE XH9949 Installation and User Manual

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