DSE XH1172 Installation guide

Brand: DSE

Model: XH1172

Category: Routers

Type: Installation guide

DSE XH1172 is a USB ADSL Modem that combines an “always on” high speed Asymmetric Digital Subscriber Line (ADSL) connection to the telephone line and a Universal Serial Bus (USB) connection to a host PC. It is an excellent product that is easy to install and use, and it is compliant with the full-rate ANSI T1.413 Issue 2 and ITU G.dmt (G.992.1) ADSL standards, and with the splitter-less ITU G.lite (G.992.2) specification.

XH1172

DSE USB ADSL Modem

Installation Guide

Life Support Appli c a ti ons

This product is not designed for use in life support appliances, devices, or systems where

malfunction of the product can reasonably be expected to result in personal injury. Customers using

this product for use in such applications do so at their own risk and agree to fully indemnify

DSE(NZ)Ltd for any damages resulting from such improper use or sale.

Warning

This is a Class B product. In a domestic environment, this product may cause radio interference in

which case the user may be required to take adequate measures.

Co m p l ia n c e

•

Telepermit: PTC 272/04/033

1. PTC200 General Warning: The grant of a Telepermit for any item of terminal equipment

indicates only that Telecom has accepted that the item complies with minimum conditions for

connection to its network. It indicates no endorsement of the product by Telecom, nor does it

provide any sort of warranty. Above all, it provides no assurance that any item will work

correctly in all respects with another item of Telepermitted equipment of a different make or

model, nor does it imply that any product is compatible with all of Telecom's network

services.

2. DSE XH1172 USB ADSL Modem ADSL Router on Long Lines: This DSE XH1172 USB

ADSL Modem may not achieve the type of “high speed” operation expected when attached

to a line that is longer than intended by the ITU-T G992.1 ADSL standard i.e. >4 km of

0.4mm cable or a shorter cable length with several tails or multiples. If the Router is installed

in such conditions and does not give the expected “download” performance, then do not refer

the matter to the Telecom Fault Service or ADSL Helpdesk.

XH1172 – DSE USB ADSL Modem – Installation Guide

Contents

INTRODUCTION........................................................................................................................ 3

1.1

ACKAGE

ONTENTS

............................................................................................................ 3

1.2

INIMUM

YSTEM

EQUIREMENTS

......................................................................................... 3

FEATURES & SPECIFICATIONS ............................................................................................. 4

HARDWARE INSTALLATION ................................................................................................... 8

3.1

AKE SURE

ADSL

SERVICE IS ACTIVATED

.............................................................................. 8

3.2

ONFIGURE YOUR PHONE EQUIPMENT

.................................................................................... 8

3.2.1

Option 1: Install ADSL Filter/s yourself ........................................................................ 9

3.2.2

Option 2: Have an ADSL splitter professionally installed............................................. 9

3.3

ONNECTING THE

ADSL M

ODEM TO YOUR

PC..................................................................... 10

SOFTWARE INSTALLATION.................................................................................................. 11

4.1

INDOWS

RIVER

NSTALLATION

......................................................................................... 11

4.2

OS X D

RIVER

NSTALLATION

........................................................................................ 15

4.3

ONFIGURATION IN A

OS X

ENVIRONMENT

................................................................... 15

XH1172 CONFIGURATION SCREENS................................................................................... 16

5.1

CCESSING THE CONFIGURATION SCREENS

.......................................................................... 16

5.2

ESCRIPTION OF CONFIGURATION OPTIONS

.......................................................................... 16

5.2.1

Quick start screen ...................................................................................................... 16

5.2.2

Status screens ........................................................................................................... 16

5.2.3

Configuration screens ................................................................................................ 16

5.2.4

Admin Privilege Screens............................................................................................ 17

SUPPORT ................................................................................................................................ 18

WARRANTY............................................................................................................................. 18

APPENDIX ............................................................................................................................... 19

8.1

ISP S

ETTINGS AND

UPPORT

ETAIL

................................................................................... 19

8.2

ICK

MITH

LECTRONICS

TORES

..................................................................................... 17

8.3

UTHORISED

ISTRIBUTORS

................................................................................................ 17

1 Introduction

Thank you for purchasing the DSE USB ADSL Modem. You will find that it is an excellent product that

is easy to install and use. This USB ADSL Modem combines an “always on” high speed Asymmetric

Digital Subscriber Line (ADSL) connection to the telephone line, and a Universal Serial Bus (USB)

connection to a host PC into a complete and effective system.

The USB ADSL Modem is compliant with the full-rate ANSI T1.413 Issue 2 and ITU G.dmt (G.992.1)

ADSL standards, and with the splitter-less ITU G.lite (G.992.2) specification. This rate-adaptive

solution is designed for Customer Premise Equipment (CPE).

This manual contains information regarding the installation, operation, and configuration of the USB

ADSL Modem. Additionally, it outlines the use of the XH1172 configuration webpages.

1.1 Package Contents

Carefully unpack and remove the contents. If any of the following items are missing or damaged,

contact the Dick Smith Electronics store that you purchased the device from.

• 1 x XH1172 DSE USB ADSL Modem

• 1 x USB cable (Type A Male → Type B Male)

• 1 x RJ11 Cable

• 1 x RJ11 to BT adaptor

• 1 x Installation CD

• This User Manual

• Quick Start Guide

1.2 Minimum System Requirements

• Pentium 166 MHz MMX-compatible PC or greater with a free USB port

• 32 Mbytes RAM or more

• 10 Mbytes free disk space or more

• Microsoft Windows 98 SE, Windows Me, Windows 2000, Windows XP, Mac OS X or Linux

Kernel 2.4.19

XH1172 – DSE USB ADSL Modem – Installation Guide

2 Features & Specifications

Protocol and Device Driver Selection

This USB ADSL Modem takes advantage of the processing power available with today’s

computers by eliminating the need for a separate micro controller supporting the ATM

Segmentation and Reassembly (SAR) function, resulting in a cost-effective ADSL solution

suitable for both full-rate and G.lite applications. Additionally, the host-based software

supports industry standard functions such as PPP over ATM (PPPoA) per RFC 2364, PPP

over Ethernet (PPPoE) per RFC 2516, Bridged/Routed Ethernet per RFC 2684/1483, and

Classical IP over ATM per RFC 2225/1577.

Supported operating systems are Windows 98SE, Windows 2000, Windows ME, Windows

XP and MacOS X. The USB version 1.1 specification is supported and is the preferred

standard method to connect peripherals to modern-day PCs.

During periods of no data transmission, this USB ADSL Modem performs idle cell insertion

and deletion thus unloading this task from the host PC. ADSL is a transmission technology

used to carry user data over a single twisted pair line between the Central Office and the

Customer Premises. The downstream (Central Office to Customer Premises) direction

typically supports a much higher data rate than the upstream or return (Customer Premises

to Central Office) channel. This asymmetric nature lends itself to applications like remote

LAN access, Internet access, and video delivery.

Data rates up to 8 Mbps downstream and up to 1 Mbps upstream are supported for Full Rate

ADSL. Data rates up to 1 Mbps downstream and up to 512 Kbps upstream are also

supported for G.lite. Actual data rates depend on the transceiver implementation, loop

length, impairments, and transmitted power.

The USB ADSL Modem Device is based upon a scalable architecture. This architecture

enables the device to support splitter-less G.lite as well as splittered and splitter-less full-rate

ADSL. G.lite enables telephone companies to deploy consumer oriented, “Always on” 1.5

Mbps Internet access services without the need for splitter equipment, micro-filters, or wiring

changes at the customer premises.

Host Software

The host software NDIS miniport driver provided implements the ATM Adaptation Layer 5

(AAL5), which is composed of two sub layers:

1. The Segmentation and Reassembly (SAR) layer

2. The Convergence Sub layer (CS)

The AAL5 protocol provides virtual connections, which offer error detection, but not error

correction, between end stations attached to the same network. The SAR sub layer

transmitter segments the higher layer information into a size suitable for the payload of the

ATM cells of a virtual connection. The receiver reassembles the contents of the cells of a

virtual connection into data units to be delivered to higher layers.

During periods of no data transmission, the device, and not the host software driver,

performs idle cell insertion and deletion, thus unloading this task from the host PC and

unburdening the USB bus with unnecessary traffic.

The Convergence Sub layer performs message identification and clock recovery.

Additionally, the CS of the AAL converts the user service information coming from the upper

layer into a protocol data unit (PDU), and also carries out the opposite process at the

receiver.

Unspecified Bit Rate (UBR) service is supported. It allows a connection to be established

without specifying the bandwidth expected from the connection. The network makes no

guarantees for UBR service: it establishes the route but does not commit bandwidth. UBR

can be used for applications that have no delivery constraints and do their own error and flow

control. Examples of potential uses of UBR are e-mail and file transfer, as neither application

has real-time characteristics.

Constant Bit Rate (CBR) service allows a connection to be established with a specified

expected bandwidth. CBR can be used for an application such as video delivery.

ADSL Operating Modes

Full Rate ADSL Modes

Both T1.413 and G.992.1 (G.dmt) line coding schemes are supported for downstream rates

up to 8 Mbps and upstream rates up to 1 Mbps in 32 Kbps increments. User selection of

mode is supported through the provided control panel; however, auto provisioning is

supported so that the appropriate modulation is automatically selected based on what is

supported by the DSL Access Multiplexes (DSLAM) at the Central Office.

When operating in one of the full-rate modes, the low (POTS) and high frequency (ADSL)

bands must be separated with a filter. This can be done with either a service

provider-installed splitter (known as “splittered ADSL”), or with the use of distributed

micro-filters in line with each POTS device on the circuit (known as “splitter less full-rate

ADSL”). Both deployment models are supported.

G.lite Splitter less Mode

G.992.2 (G.lite) splitter less mode is supported for downstream rates up to 1.5 Mbps and

upstream rates up to 512 Kbps in 32 Kbps increments. User selection of mode is supported

through the provided control panel; however, auto-provisioning is supported so that the

appropriate modulation is automatically selected based on what is supported by the DSLAM

at the Central Office.

When operating in splitter less mode, the low and high frequency bands do not need to be

separated with a filter, and neither a service provider. Neither installed splitter, nor distributed

micro-filters are required. G.lite mode supports power management by defining a set of

power management states for the link and the use of the Embedded Operations Channel

(EOC) to coordinate between the ATU-R and ATU-C.

XH1172 – DSE USB ADSL Modem – Installation Guide

LAN Mode

Bridged or routed Ethernet over ATM (RFC 1483/2864) and Classical IP over ATM (RFC

1577/2225) are supported in the LAN driver. These protocols provide LLC or VCMUX

encapsulation for carrying network inter-connect traffic over a single ATM AAL5 Virtual

Connection. LLC encapsulation is desirable when it is not practical to have a separate VC for

each carried protocol, such as with an ATM network that only supports Permanent Virtual

Circuits (PVCs). The provided NDIS 5 drivers automatically establish a “connection-less”

calls using the defined PVC, and encapsulate Ethernet bridged frames.

WAN Mode

RFC-2364, PPP over ATM, is supported in the WAN driver. Point-to-Point Protocol provides

a method of transporting multi-protocol packets over point-to-point links. Point-to-point links

allow for services such as Link Control Protocol, Network-layer Control Protocol, and

authentication. The PPP over ATM standard brings this point-to-point services to the ATM

network where they are not inherently supported. The provided NDIS 5 drivers accept an

empty dial string on a specific “link” or PVC from Windows Dial-up networking to establish a

call, and encapsulate PPP frames. User selection of WAN or LAN encapsulation protocols

can be done manually via the provided control panel. However, auto-configuration is

supported with the provided installation wizard, so that the protocol mode is selected properly

without user intervention.

Protocols and Interface

•

Complete USB ADSL modem solution

•

Compliant with ADSL standards

 Full-rate ANSI T1.413 Issue 2 and ITU G.dmt (G.992.1) standards

 Splitterless ITU G.lite (G.992.2) specification

•

DMT modulation and demodulation

•

Full-rate adaptive modem

 Maximum downstream rate of 8 Mbps

 Maximum upstream rate of 1 Mbps

•

Supports splitterless ADSL implementation

•

Supports Dying Gasp

•

WAN mode support

 PPP over ATM (RFC 2364)

 PPP over Ethernet (RFC 2516)

•

LAN mode support

 Bridged/routed Ethernet over ATM (RFC 2684/1483)

 Classical IP over ATM (RFC 2225/1577)

•

Tone detection for low power mode

•

ATM SAR performed in software driver

•

USB host interface

 Compliant with USB Specification, Revision 1.1

 USB Full Speed (12 Mbps)

 Suspend/Resume

 Vendor specific descriptors

 Bus powered USB device

Please note that at the time of printing, Telecom NZ only supports PPPoA (RFC2364). Even

though this modem supports many other protocols, you will not be able to use them until Telecom NZ

supports them. If Telecom NZ decides to support a new protocol, we will endeavour to post the

correct settings for the modem on our website http://www.dse.co.nz.

Bus Type

•

USB Type B connector

Cables & Connectors

•

1 RJ-11 cable & 1 Type A/B USB cable

Physical Description

•

Dimensions: 127mm (L) x 75mm (W) x 1.6mm (H)

Temperature

•

Operating 0°C ~ 50°C

•

Non-operating 20°C ~ 70°C

Humidity

• Operating 20%~80% RH

• Non-operating 20%~80% RH

Status LED

• 1 LED indicates Transmit/Receive data

• 1 LED indicates Power

XH1172 – DSE USB ADSL Modem – Installation Guide

3 Hardware installation

The following sections outline the steps you will need to take to install the DSE ADSL Modem.

3.1 Make sure ADSL service is activated

Before you can use any ADSL modem, you must confirm the following:

• You are located within about 5km of an ADSL enabled phone exchange and you can get

Telecom’s ADSL service. This can be checked on-line by visiting “http://adsl.dse.co.nz”

and clicking on the link “your area” – or by calling Telecom on 0800 253 878.

•

Telecom has enabled the ADSL service to your house or office. This can be facilitated by

Slingshot, Ihug, Xtra or directly with Telecom

•

Because ADSL and voice works on the same phone line at the same time, you need to install

ADSL filter/s on each of your normal Telephone devices or contact Telecom on 123 to

arrange for someone to install a central splitter. You can also order ADSL on-line by visiting

“

http://adsl.dse.co.nz

” and clicking on the “

Order JetStream @ Home

” or “

Order

JetStream @ Work

” links.

•

You need to have an account with an Internet Service Provider (ISP) to enable your new

ADSL line to connect to the Internet.

Note: The appendix (Section 8) provides contact information and basic settings for most of New

Zealand’s major ISP’s.

3.2 Configure your phone equipment

ADSL works by combining both voice and data signals on the same phone line. At your premises,

these signals need to be separated through the use of an approved Filter or Splitter. Whilst both

achieve the same results, each has their pro’s and cons.

Filter Splitter

Ideal for

Smaller installations with a limited

amount of phone outlets (phones,

answering machines, cordless

phones, 56K modems, Fax, etc.)

Larger installations or situations

where filters cannot be used

(alarm diallers and other

permanently wired telephone

devices).

Installation method Self install Professional contractor only

Maximum phones

5 – although double and triple

adaptors can be plugged into the

phone socket of each filter.

Unlimited

How to get Dick Smith Electronics – XH7556 Call Telecom on 123

Cost Low per unit for most installations Higher – depends on installer and

the actual installation

3.2.1 Option 1: Install ADSL Filter/s yourself

• All telephone equipment must be filtered in an ADSL installation. This includes corded &

cordless phones, answering machines, faxes, caller display units, analogue modem

(including such devices as a Sky digital decoder with integrated modem), dedicated diallers,

Etc. Filtering telephone equipment is as simple as plugging the XH7556 DSE ADSL filter

in-line with the device/s.

• Your ADSL modem will be the only device that can connect directly to your jackpoint.

However should an adaptor be required between the plug on the modem cord and the

jackpoint, or you wish to connect telephone equipment to the same jackpoint, the DSE ADSL

filter can be used by plugging the modem into the “ADSL” socket.

• Do not plug an ADSL modem into the “PHONE” socket if the modem cord has this type of

plug.

• It is important that the filter is connected the right way around.

- The lead coming out of the side marked “LINE” is plugged into the telephone jackpoint

- Non-ADSL telephone equipment then plugs into the “PHONE” socket on the filter

- The ADSL modem plugs into the “ADSL” socket on the filter.

• Up to 5 filters can be used on a single telephone line. If you need to install more than 5 filters,

a central splitter must be installed by Telecom.

• If you need to connect more than one item of telephone equipment at the same jackpoint,

then a double adaptor can be plugged into the “PHONE” socket of this filter.

• This Line Filter has a RJ11 “ADSL” socket incorporated. Only ADSL modems may be

plugged into this socket.

CAUTION:

Failure to connect ALL telephone type equipment

via a filter will result in loss of the data link whenever a call is made or answered. In many

cases the link will also be lost when a call is received, even if it is not answered.

3.2.2 Option 2: Have an ADSL splitter professionally installed

•

Contact Telecom on 123 to arrange for a central splitter to be installed.

XH1172 – DSE USB ADSL Modem – Installation Guide

3.3 Connecting the ADSL Modem to your PC

The DSE USB ADSL modem is extremely easy to install. Please follow the two simple steps below to

connect the modem to your PC.

1. Connect the ADSL/phone line to the connector port on the modem and plug the other end of

the cable into your phone line NOTE: XH1172 is supplied with a 6 way USA style phone

plug. You must use the supplied BT Adaptor when connecting to an 8 way socket.

Failure to do so could damage the socket!

Please Note: Do not plug the modem into the computer until prompted by the driver installation

program – see section 4 below.

2. With your computer turned on, when prompted by the driver software, connect the USB

cable to the connector port on the modem and plug the other end of the cable to a free USB

port on your computer.

4 Software installation

Follow the procedure below to install the drivers for Windows. Installation for the other Windows

operating systems will be similar. There is also a section for Mac OS X users. Please note that the

screenshots were taken in Windows XP and may differ slightly from what you see on-screen.

4.1 Windows Driver Installation

1. Before connecting the XH1172 to the computer, insert the XH1172 driver CD that was

included in the package into your CD-ROM drive, choose Install Windows Drivers from the

Menu (if the menu does not appear automatically, go to My Computer and double click

XH1172_Drivers).

3. The driver install wizard will appear and inform you to plug in your USB ADSL modem. It is

now safe to connect the ADSL modem to your computers USB port as outline in Section 3.3

of this manual.

Please connect the modem to an available USB port on your computer as per Section 3.3.

XH1172 – DSE USB ADSL Modem – Installation Guide

4. A dialog box will appear. Please ensure that Auto Installation is selected and then click Next

2. Select the preferred country (New Zealand) and click Next

3. Select Telecom. Then click Next

NOTE: Despite the title, this dialog is not referring to the ISP but the primary ADSL provider.

4. Enter the username and password assigned to you by your ISP. Please ensure you use the

full username (i.e. [email protected]).

XH1172 – DSE USB ADSL Modem – Installation Guide

5. A summary screen will now appear. Click Finish to continue the installation. After clicking

Finish, you will see several windows appear and disappear from the screen, those screens

should all be dealt with automatically, you do not need to click any of them – once this part of

the installation is completed you will see a message box – Auto Installation Finished, click

Ok to complete the installation.

6. If you are running Windows 98 or Me, you may be prompted to insert the Windows CD. If this

is the case, remove the Modem installation CD and insert the Windows 98 CD and follow the

instructions on screen to complete installation.

7. Restart your PC. After the PC has restarted, you should see a new icon named USB

Endpoint Login on your desktop.

8. The USB ADSL driver has been successfully installed and a Connection-Monitor icon will

appear in the System Tray (next to the time).

4.2 Mac OS X Driver Installation

Here are some instructions on how to install the XH1172 USB ADSL Modem on a Mac OSX

computer.

Note: Ensure that the modem is connected to the ADSL wall socket and the USB cable is connected

between the modem and the computer before installing the driver.

1. Browse to the “Drivers\mac\OSX” folder on the DSE Installation CD, and double-click

“XH1172-MacOSX.sit” to extract the drivers to your hard drive taking note of where it extracts

to. Now browse to where you extracted the driver too.

2. In the folder you extracted the drivers to, open the “OSX“ folder then open “PPP_2” and

double-click the icon called “Install_USB_ADSL.pkg“ and follow instructions on screen to

install the driver.

3. After completion of the driver installation, you should be prompted to restart the computer,

click the Restart button to continue. If no restart prompt appears, shutdown and restart using

the normal means.

Note:

Drivers for Mac OS 9.1 are provided on the driver CD “as is” and DSE is only able to support

Mac OS X. The Mac OS 9.1 drivers provided are NOT supported.

4.3 Configuration in a Mac OS X environment

The following instructions are for Mac OS X only. Please note that DSE is only able to support

MacOS X. All earlier versions of MacOS are not supported.

1. After restarting, you will need to set up the internet/networking, go to the System Preferences

and click Network.

2. When Network preferences opens, you will need to select the new adapter from the drop down

list under Show (your XH1172 modem should show as Ethernet Adaptor en1 or en2 depending

on what else is installed in the computer).

3. Set the adapter to Using DHCP in the Configure field, then click Apply Now. A Router address of

192.168.1.2 should now appear on the screen, make a note of the Router address here, you will

need it in the next steps to configure the modem.

4. Open your web browser and type in the Router address (see above, default is 192.168.1.2), it will

prompt you for a gateway login and password, (default login is admin and default password is

password).

5. From the modem configuration screen, click Quick Start and enter your username and password

provided to you by your ISP into the fields provided, then click the Save button, then Save

Settings/Reboot in the left-hand panel and click Save & Reboot to restart the modem.

Once you have completed the above steps, you should have a connection to the internet via your

XH1172 ADSL modem.

XH1172 – DSE USB ADSL Modem – Installation Guide

5 XH1172 Configuration Screens

Most users should not have to configure XH1172 beyond installation of drivers as the driver

installation utility will set it up to the point where you have a connection. These screens should be

accessible from any system with a Web Browser. If you do need to change or reconfigure follow the

steps below:

5.1 Accessing the configuration screens

After your PC has rebooted, you can access the XH1172 configuration screens via a web browser

(e.g. Internet Explorer, Mozilla, Opera etc). Windows users can click the USB Endpoint Login on

the desktop, otherwise use your web browser to go to http://192.168.1.2, default username is admin

and password is password

5.2 Description of configuration options

5.2.1 Quick start screen

The Quick Start screen allows you to quickly change your ISP username and password. You can also

choose whether the XH1172 will automatically connect to the internet when you turn your PC on

(Always On) or when you choose to connect (Manual Connect/Disconnect). By default it is set to

Always On. Make sure you click the Save button to Save any changes made. If set to Manual

Connect/Disconnect, Windows users can use the icon in the system tray (to the left of the clock) to

Connect/Disconnect when they choose. Users of other Operating Systems will need to go back to the

configuration screens to Connect/Disconnect.

5.2.2 Status screens

•

General Status: Lists basic status information, IP address, subnet masks, and MAC

addresses of XH1172 network interfaces.

•

PPP Status: Displays PPP connections and whether or not they are connected. There are

options here to setup multiple PPP connections, at this stage multiple PPP connections are

not supported in New Zealand.

•

ADSL Status: Displays connection info at the ADSL level.

5.2.3 Configuration screens

•

WAN Configuration: Allows you to view/change various WAN (Internet) settings including

Encapsulation, VCI, VPI, DHCP Client, Static IP, MRU, MTU, MSS, and PPP settings.

NOTE: These settings are for Advanced Users.

•

LAN Configuration: Allows you to view/change LAN settings including LAN IIP

address/subnet mask, and DHCP Server. NOTE These settings are for Advanced Users.

•

DNS Configuration: View/change DNS Proxy and DNS Server settings. NOTE These

settings are for Advanced Users.

•

User Password Configuration: Use this section to change the user level password for

access to the XH1172 Configuration Screens (defaults are Username: user Password:

password). To login using the User password, type in user and your user password when

prompted for password. Those logged on as user will not be able to access any options from

the Admin Privilege section. We recommend that you change the default user

password to help prevent unrestricted access to your XH1172 configuration pages.

5.2.4 Admin Privilege Screens

•

WAN Status: Displays IP Address and other info for the WAN (Internet) side of the modem.

•

ATM Status: Displays ATM status info. Includes button to reset the counters.

•

ADSL Configuration: Allows you to view/change Trellis, Handshake Protocol, Wiring

Selection, and Bit Swapping.

•

Misc Configuration: Allows you to choose whether XH1172 configuration screens are

accessible from the Internet (Disabled by default), also has options to limit Internet access to

a specific IP address, Change the port which the integrated web server listens on, and

choose whether to reconnect the PPP session when accessed form the Internet.

•

TCP Status: Displays TCP status information.

•

Admin Password Configuration: This option allows you to change the admin password.

Ensure that you remember the password that you enter here as you will not be able to access

the configuration screens to administer if you do not have the admin password. The default

admin password is password. We recommend that you change the default admin

password to help prevent unrestricted access and changes to your XH1172

configuration.

•

Reset To Factory Defaults: Use this option to restore the modem back to it’s default

settings. NOTE: Ensure that you write down any of your settings before using this

option as it will delete any changes you have made to the default configuration.

•

Diagnostic Test: Performs some simple diagnostics on XH1172 and connections.

•

System Log: Displays log of modem activity since it was last restarted. There is also an

option here to save the current log to a file on your computer.

XH1172 – DSE USB ADSL Modem – Installation Guide

6 Support

Should you encounter problems with the installation of this device, please follow these steps:

1. Ensure the drivers are correctly installed (Section 4).

2. Ensure the modem is properly connected to the computer (Section 3.3).

3. Ensure the modem is connected to the phone line (Section 3.2).

4. Try another USB port.

Contact the DSE Support Team

DSE support operates during normal business hours.

– Phone: 09-414-2823

– email:

[email protected]

– or call into your nearest Dick Smith Electronics store

Please visit our website http://www.dse.co.nz from time to time as the most up-to-date drivers and

manuals will be posted there. You can also visit http://adsl.dse.co.nz.

7 Warranty

This device is supplied with a 12-month, non-transferable end user warranty. In the unlikely event that

this device should fail within the warranty period, please return it, along with your purchase receipt, to

your nearest Dick Smith Electronics store.

Please Note:

Damage due to misuse, abuse or electromagnetic discharge (including, but not limited to lightning,

etc) is not covered by warranty.

Co p yright



2004

transmitted, transcribed, stored in a retrieval system, or translated into any language or computer

language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual

or otherwise, without the prior written permission of DSE(NZ)Ltd.

Disclaimer

DSE(NZ)Ltd makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular

purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove

defective following their purchase, the buyer (and not DSE(NZ)Ltd, its distributor, or its dealer)

assumes the entire cost of all necessary servicing, repair, and any incidental or consequential

damages resulting from any defect in the software. Further, DSE(NZ)Ltd reserves the right to revise

this publication and to make changes from time to time in the contents hereof without obligation to

notify any person of such revision or changes.

All brand and product names mentioned in this manual are trademarks and/or registered trademarks

of their respective holders.

8 Appendix

8.1 ISP Settings and Support Detail

Actrix Networks Ltd

Weblink: www.actrix.co.nz

Sales Email: sales@actrix.co.nz

Phone: 0800 228749

Support Email: [email protected]

Phone: 0800 228749

DNS Primary: 203.96.16.35

Secondary: 203.96.16.36

Mail Incoming: pop.actrix.co.nz

Outgoing: mail.actrix.co.nz

Callplus / Slingshot

Weblink: www.slingshot.co.nz

Sales Email: helpdesk@slingshot.co.nz

Phone: 0800 898000

Support Email: helpdesk@slingshot.co.nz

Phone: 0800 892000

DNS Primary: 202.180.64.9

Secondary: 202.180.64.2

Mail Incoming: pop3.slingshot.co.nz

Outgoing: smtp.slingshot.co.nz

Helix Internet

Weblink: http://helix.net.nz

Sales Email: i[email protected]et.nz

Phone: (09) 815 8155

Support Email: s[email protected]

Phone: (09) 815 8155

DNS Primary: 202.50.176.1

Secondary: 202.50.176.2

Mail Incoming: pop3.helix.net.nz

Outgoing: smtp.helix.net.nz

IHug

Weblink: www.ihug.co.nz

Sales Email: sales@ihug.co.nz

Phone: 0800 438448

Support Email: help@ihug.co.nz

Phone: 0800 438 448

DNS Primary: 203.109.252.42

Secondary: 203.109.252.43

Mail Incoming: pop.ihug.co.nz

Outgoing: smtp.ihug.co.nz

in2net (Net Tel Communications)

Weblink: www.in2net.co.nz

Sales Email: i[email protected]

Phone: 0800 0800 638835

Support Email: help@in2net.co.nz

Phone: 0800 0800 638835

DNS Primary: 210.56.33.70

Secondary: 210.56.34.70

Mail Incoming: mail.in2net.co.nz

Outgoing: smtp.dsl.in2net.co.nz

Orcon Internet Limited

Weblink: www.orcon.net.nz

Sales Email: sales@orcon.net.nz

Phone: 0508 564687

Support Email: s[email protected]

Phone: 0508 467266

DNS Primary: 210.55.12.1

Secondary: 210.55.12.1

Mail Incoming: pop3.orcon.net.nz

Outgoing: smtp.orcon.net.nz

Paradise (TelstraClear Limited)

Weblink: www.paradise.net.nz

Sales Email: accounts@paradise.net.nz

Phone: 0800 467272

Support Email: [email protected]

Phone: 0800 467272

DNS Primary: 203.96.152.4

Secondary: 203.96.152.12

Mail Incoming: pop3.paradise.net.nz

Outgoing: smtp.paradise.net.nz

PlaNet Communications Ltd

Weblink: http://pl.net/dslrates.html

Sales Email: [email protected]

Phone: (09) 376 3555

Support Email: [email protected]

Phone: (09) 376 3555

DNS Primary: 202.20.65.1

Secondary: 202.14.102.1

Mail Incoming: mail.ak.planet.gen.nz

Outgoing: mail.ak.planet.gen.nz

Quik Internet New Zealand

Weblink: www.quik.co.nz

Sales Email: [email protected].nz

Phone: 0800 289784

Support Email: support@quik.co.nz

Phone: 0800 289784

DNS Primary: 210.55.96.1

Secondary: 210.55.96.2

Mail Incoming: pop3.quik.co.nz

Outgoing: smtp.quik.co.nz

Quicksilver Internet

Weblink: www.quicksilver.co.nz

Sales Email: sales@quicksilver.co.nz

Phone: 0800 784257

Support Email: support@quicksilver.co.nz

Phone: 0508 774583

DNS Primary: 202.89.128.16

Secondary: 202.89.128.17

Mail Incoming: pop.qsi.net.nz

Outgoing: smtp.qsi.net.nz

Xtra

Weblink: www.xtra.co.nz

Support Email: [email protected]

Phone: 0800 438987

DNS Primary: 202.27.184.3

Secondary 202.27.184.5

Mail Incoming: pop3.xtra.co.nz

Outgoing: smtp.xtra.co.nz

Dick Smith Electronics

Support is provided for ADSL Modems, Routers, Filters and

all other hardware sold by Dick Smith Electronics only. The

DSE national support centre operates Monday to Friday

during normal business hours.

Wedlink: http://adsl.dse.co.nz

Support Email: [email protected].nz

Phone: (09) 414 2823

Or call into your nearest Dick Smith Electronics store.

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DSE XH1172 Installation guide

Brand: DSE

Model: XH1172

Category: Routers

Type: Installation guide

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DSE XH1172 Installation guide

DSE XH1172 Installation guide

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