H3C Neocean IX1000 Installation guide

Brand: H3C

Model: Neocean IX1000

Type: Installation guide

Neocean IX1000 Network Storage System

Installation Manual

Hangzhou H3C Technologies Co., Ltd.

http://www.h3c.com

Manual Version: T2-08048L-20070430-C-1.03

No part of this manual may be reproduced or transmitted in any form or by any means

without prior written consent of Hangzhou H3C Technologies Co., Ltd.

Trademarks

H3C, , Aolynk, , H

Care,

, TOP G, , IRF, NetPilot,

Neocean, NeoVTL, SecPro, SecPoint, SecEngine, SecPath, Comware, Secware,

Storware, NQA, VVG, V

G, V

G, PSPT, XGbus, N-Bus, TiGem, InnoVision and

HUASAN are trademarks of Hangzhou H3C Technologies Co., Ltd.

All other trademarks that may be mentioned in this manual are the property of their

respective owners.

Notice

The information in this document is subject to change without notice. Every effort has

been made in the preparation of this document to ensure accuracy of the contents, but

all statements, information, and recommendations in this document do not constitute

the warranty of any kind, express or implied.

To obtain the latest information, please access:

Technical Support

customer_service@h3c.com

http://www. h3c.com

About This Manual

Organization

Neocean IX1000 Network Storage System Installation Manual describes hardware

features, device installation, cable installation, system startup, and troubleshooting for

the Neocean IX1000 network storage system (IX1000). Before installing the

components of the IX1000, read this manual carefully so as to avoid possible

equipment damage or personal injury. This manual is organized as follows:

Chapter Contents

1 Product Overview

Describes the components of the

IX1000.

2 Installation Preparation

Describes the preparations and

precautions for installing the IX1000.

3.Installing an IX1000

Describes the method of installing an

IX1000 and its cables.

4 Initial Configuration and System

Startup Information

Describes the initial configuration and

startup information of the IX1000.

5 Troubleshooting an IX1000

Describes the possible problems during

the installation and startup of the IX1000

and the solutions.

Appendix A Engineering Labels for

Cables

Provides guidance to the use of labels.

Intended Audience

It aims to familiarize storage system administrators with hardware features of the

components of the IX1000, and provide guidance to the installation of the IX1000 and

its cables.

Conventions

The manual uses the following conventions:

I. GUI conventions

Convention Description

< >

Button names are inside angle brackets. For example, click

<OK>.

Convention Description

[ ]

Window names, menu items, data table and field names

are inside square brackets. For example, pop up the [New

User] window.

Multi-level menus are separated by forward slashes. For

example, [File/Create/Folder].

II. Symbols

Convention Description

Warning

Means reader be extremely careful. Improper operation

may cause bodily injury.

Caution

Means reader be careful. Improper operation may cause

data loss or damage to equipment.

 Note Means a complementary description.

Environmental Protection

This product has been designed to comply with the requirements on environmental

protection. For the proper storage, use and disposal of this product, national laws and

regulations must be observed.

Declaration

This is a Class A product. In a domestic environment this product may cause radio

interference in which case the user may be required to take adequate measures.

Installation Manual

Neocean IX1000 Network Storage System Table of Contents

Table of Contents

Chapter 1 Product Overview........................................................................................................1-1

1.1 Introduction ........................................................................................................................ 1-1

1.2 Product Overview............................................................................................................... 1-1

1.2.1 Appearance............................................................................................................. 1-1

1.2.2 Power Module ......................................................................................................... 1-2

1.2.3 Heat Dissipation System ......................................................................................... 1-2

1.2.4 LEDs........................................................................................................................ 1-3

1.3 Technical Specifications .................................................................................................... 1-4

Chapter 2 Installation Preparation............................................................................................... 2-1

2.1 Safety Recommendations.................................................................................................. 2-1

2.1.1 General Safety Recommendations ......................................................................... 2-1

2.1.2 Safety Recommendations with Electricity ............................................................... 2-1

2.1.3 Safety Recommendations for ESD Prevention....................................................... 2-2

2.1.4 Recommendations in Using Disks .......................................................................... 2-2

2.1.5 Safety Recommendations in Moving an IX1000..................................................... 2-2

2.2 Examining Installation Site................................................................................................. 2-3

2.2.1 Temperature Requirements .................................................................................... 2-3

2.2.2 Humidity Requirements........................................................................................... 2-3

2.2.3 Cleanness Requirements........................................................................................ 2-4

2.2.4 Electromagnetic Susceptibility ................................................................................ 2-5

2.2.5 Grounding Requirements ........................................................................................ 2-5

2.2.6 Power Supply Requirements................................................................................... 2-5

2.3 Installation Tools................................................................................................................ 2-5

Chapter 3 Installing an IX1000 .....................................................................................................3-1

3.1 Installation Flow ................................................................................................................. 3-1

3.2 Verification Before Installation ........................................................................................... 3-1

3.3 Installing Device Components ........................................................................................... 3-2

3.3.1 Installation Preparation and Installation Flow ......................................................... 3-2

3.3.2 Installing a Power Module....................................................................................... 3-3

3.3.3 Installing the Power Cable Buckle........................................................................... 3-3

3.3.4 Installing Mounting Brackets ................................................................................... 3-5

3.3.5 Verifying Installation ................................................................................................ 3-6

3.4 Installing an IX1000 in a Standard 19-Inch Rack .............................................................. 3-6

3.4.1 Verification Before Installation................................................................................. 3-6

3.4.2 Installation Procedure ............................................................................................. 3-6

3.5 Installing an IX1000 on a Workbench................................................................................ 3-9

3.5.1 Verification Before Installation................................................................................. 3-9

Installation Manual

Neocean IX1000 Network Storage System Table of Contents

3.5.2 Installation Procedure ............................................................................................. 3-9

3.6 Installing Disks................................................................................................................. 3-10

3.6.1 Disk Bays .............................................................................................................. 3-10

3.6.2 Verification Before Installation............................................................................... 3-10

3.6.3 Installation Procedure ........................................................................................... 3-10

3.6.4 Installation Verification .......................................................................................... 3-12

3.7 Connecting Grounding Wire and Power Cables.............................................................. 3-12

3.7.1 Connecting the Grounding Wires.......................................................................... 3-12

3.7.2 Connecting the AC Power Cord............................................................................ 3-15

3.8 Connecting the Console Cable ........................................................................................ 3-16

3.8.1 Appearance of the Console Cable ........................................................................ 3-16

3.8.2 Connecting the Console Cable ............................................................................. 3-17

3.9 Recommendations on Cabling......................................................................................... 3-17

3.9.1 For Rack-mounting an IX1000 .............................................................................. 3-17

3.9.2 For Installing an IX1000 on a Workbench............................................................. 3-18

3.10 Bundling Cables............................................................................................................. 3-18

3.10.1 Use Correct Labels ............................................................................................. 3-18

3.10.2 Requirements on Cable Bundling ....................................................................... 3-18

3.11 Verifying the Installation................................................................................................. 3-21

Chapter 4 Initial Configuration and System Startup Information............................................. 4-1

4.1 Initial Configuration ............................................................................................................ 4-1

4.1.1 Setting Up the Environment .................................................................................... 4-1

4.1.2 Setting IP addresses ............................................................................................... 4-2

4.1.3 Installing and Logging Into NeoStor Console.......................................................... 4-2

4.2 System Startup and Startup Information ........................................................................... 4-3

4.2.1 Setting Up the Environment .................................................................................... 4-3

4.2.2 Setting HyperTerminal Parameters......................................................................... 4-4

4.2.3 System Power-On ................................................................................................... 4-6

Chapter 5 Troubleshooting an IX1000.........................................................................................5-1

5.1 Troubleshooting the Configuration System ....................................................................... 5-1

5.1.1 Nothing Displayed ................................................................................................... 5-1

5.1.2 Illegible Characters Displayed................................................................................. 5-1

5.2 Troubleshooting the Power Modules ................................................................................. 5-1

5.2.1 Fault Diagnosis........................................................................................................ 5-1

5.2.2 Replacing a Power Module ..................................................................................... 5-2

5.3 Troubleshooting Disks ....................................................................................................... 5-4

5.3.1 Fault Diagnosis........................................................................................................ 5-4

5.3.2 Replacing a Disk ..................................................................................................... 5-5

5.4 Troubleshooting Disk Slots................................................................................................ 5-5

Installation Manual

Neocean IX1000 Network Storage System Chapter 1 Product Overview

1-1

Chapter 1 Product Overview

1.1 Introduction

Neocean IX1000 (hereinafter referred to as IX1000) is a brand new storage product

released by Hangzhou H3C Technology Co., Ltd. (hereinafter referred to as H3C). As a

key component of H3C’s Neocean auto-sensing network storage framework, it is

powerful, reliable, and easy to manage, and delivers superior performance. All these

features enable it to provide users with cost-effective network storage solutions.

IX1000 is designed for:

z Small and medium-sized enterprises. IX1000 can be used for databases,

file-related services, streaming applications, digitalized monitoring, system/file

backup/restoration, and low-cost remote backup.

z Large organizations and branches. IX1000 can be used for system/file

backup/restoration and remote data centralization/distribution.

1.2 Product Overview

1.2.1 Appearance

An IX1000 consists of a cabinet, hot-swappable power modules, and hot-swappable

disks.

I. Front view

Figure 1-1 The front view of an IX1000

Installation Manual

Neocean IX1000 Network Storage System Chapter 1 Product Overview

1-2

II. Rear view

(2)

(1)

(15)

(3)

(4)

(5)

(6) (7)

(8)

(9)

(10)

(11)

(13)

(12)

(14)

(2)

(1)

(15)

(3)

(4)

(5)

(6) (7)

(8)

(9)

(10)

(11)

(13)

(12)

(14)

(1) AC power input (2) Power module

(hot-swappable)

(3) Serial port 1

(4) Serial port 2 (5) USB interfaces (two) (6) Gigabit Ethernet ports 1 & 2

(7) Gigabit Ethernet ports

3 & 4

(8) 100 Mbps Ethernet port (9) Power LED

(10) Alarm LED (11) Positioning LED (ID LED) (12) Reset button

(13) Power button (14) Grounding terminal (15) PCI-X slot (two)

Figure 1-2 The rear view of an IX1000

1.2.2 Power Module

The power module accepts AC input.

Rated voltage range: 100 VAC to 127 VAC or 200 VAC to 240 VAC; 50 Hz or 60 Hz

Max output power: 700 W

 Note:

If you need a UPS, contact a H3C salesperson.

1.2.3 Heat Dissipation System

For IX1000, air comes in from the front of the chassis and gets out from the rear. The

fan is located between the disks and the main board. Air is blown onto the main board

to cool it, and exhausted from around the disks for heat dissipation.

Installation Manual

Neocean IX1000 Network Storage System Chapter 1 Product Overview

1-3

1.2.4 LEDs

I. Disk LEDs

An IX1000 provides two LEDs for each disk on its front panel: a disk

power/positioning/Active LED and a disk fault/array state LED.

Table 1-1 describes the

states of each LED.

Table 1-1 Disk LED state

LED Color Meaning

Disk

power/positioning/Active

LED

Green

z OFF: The disk is not powered on.

z Solid ON: The disk is powered on.

z Blinking twice per second: Disk/array is

being positioned from the RAID

console.

z Blinking at an inconstant frequency:

Disk is being accessed.

Disk fault/array state LED Yellow

z OFF: The disk operates properly.

z Solid ON: The disk has failed.

z Blinking once per second: Data is being

synchronized or reconstructed in the

array where the disk resides.

II. Ethernet port LEDs

As shown in Figure 1-2, an IX1000 provides four Gigabit Ethernet ports and one fast

Ethernet port on its rear panel.

Table 1-2 describes the states of the LEDs of these

ports.

Table 1-2 Ethernet port LED state

LED Meaning

Gigabit Ethernet port LED

z Solid ON in green: A link is present and the port

operates at the speed of 1000 Mbps.

z Blinking in green, with red mixed in: The port

operates at the speed of 1000 Mbps and data is

being received/sent through the port.

z Occasionally blinking in red: A link is present and

the port operates at the speed of 100 Mbps.

z Blinking in red: The port operates at the speed of

100 Mbps and data is being received/sent through

the port.

z OFF: No link is present.

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Neocean IX1000 Network Storage System Chapter 1 Product Overview

1-4

LED Meaning

Fast Ethernet port LED

z LINK: OFF means no link is present, and ON

means a link is present.

z ACT: OFF means no data is being received/sent

through the port, and blinking means data is being

received/sent through the port.

III. System LEDs

An IX1000 provides three system LEDs on its rear panel: power supply LED,

positioning LED and alarm LED.

Table 1-3 describes the states of these LEDs.

Table 1-3 System LED state

LED Color Meaning

Power supply LED Green

z OFF: No AC power supply is provided or

the power supply has failed.

z Blinking once per second: AC power

supply is provided, but the system is not

powered on.

z Solid ON: The system is powered on.

Positioning LED Blue

z Solid ON: System positioning is being

performed from the console.

Alarm LED Yellow

z OFF: The system operates properly.

z Solid ON: Fault has occurred due to

system environment issues (such as

temperature or voltage).

1.3 Technical Specifications

Table 1-4 Technical specifications

Item Description

Storage

controller/cache

z One Xeon processor/2 GB

z Two Xeon processors/4 GB

Management port One 10/100 Mbps Ethernet port provided

Service port Four 10/100/1000 Mbps Ethernet ports provided

Number of SAN Clients

supported

Eight; 32 at most

Number of disks

supported

Up to 16 disks (with SATA/SATA II interfaces)

Max storage capacity 8 TB

RAID level RAID0, RAID1, RAID10, RAID5, and RAID50

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Neocean IX1000 Network Storage System Chapter 1 Product Overview

1-5

Item Description

Operating system

supported

Microsoft Windows and Linux

Physical dimensions (H

× W × D)

130.5 × 430 × 715 mm (5.1 × 16.9 × 28.1 in.), with the

mounting brackets and rack slide rails not counted in

Power consumption 562 W

Power module

100 VAC to 127 VAC or 200 VAC to 240 VAC; 50 Hz or 60

Power of the power

module

700 W

Weight

z Weight with no disk installed: 22.7 kg (50.0 lb)

z Weight with 16 disks installed: 32.86 kg (72.4 lb)

Operating temperature 10°C to 35°C (50°F to 95°F)

Operating humidity

(noncondensing)

20% to 80%

Stockpile temperature –40°C to +70°C (–40°F to +158°F)

Stockpile humidity

(noncondensing)

10% to 90%

Altitude –60 m to +3,000 m (–196.9 ft. to +9842.5 ft.)

Installation Manual

Neocean IX1000 Network Storage System Chapter 2 Installation Preparation

2-1

Chapter 2 Installation Preparation

2.1 Safety Recommendations

To avoid possible bodily injury and device impairment, read the following safety

recommendations carefully before installing your IX1000. In actual installation, you

need to take safety measures including but not limited to the safety recommendations

listed in this section.

2.1.1 General Safety Recommendations

z To ensure the human and equipment safety, use protective facilities (such as

ESD-preventive wrist strap).

z Ensure that you stand in the right position and that the floor is dry and flat. Ensure

good friction between you and the ground.

z Keep the chassis clean.

z Keep the chassis and installation tools away from walk areas.

z Never perform any operation that may harm you or your device.

z Ensure that you are fully aware of what you are going to do and obtain necessary

authorization before installing any part of an IX1000.

2.1.2 Safety Recommendations with Electricity

Caution:

Electricity warning labels are affixed to 1X1000. Be cautious of electricity when

performing an operation.

z Check your work area for possible hazards, such as ungrounded power cables,

unreliably grounded power cables, and moist floors.

z Locate the emergency power-off switch in the room before installation. Turn off the

power at once in case of an accident.

z If you need a UPS, read carefully the safety precautions specified in UPS User

Manual before installing the UPS to prevent any possible bodily injury or even

casualty.

z Be sure to unplug all the power cables and external cables before moving the

chassis.

z Do not perform any operation to the equipment with the power supply on.

Installation Manual

Neocean IX1000 Network Storage System Chapter 2 Installation Preparation

2-2

z Keep the chassis away from moist areas and never allow any liquid to get into the

chassis.

2.1.3 Safety Recommendations for ESD Prevention

To prevent possible damage to your storage appliance caused by electrostatic

discharge (ESD), in addition to ESD-preventive measures for the area where the

equipment is located, always wear an ESD-preventive wrist strap when installing any

parts.

The following steps describe the correct way to use an ESD-preventive wrist strap.

1) Wear the wrist strap on your wrist.

2) Lock the wrist strap tight around your wrist to keep it in good contact with your skin.

3) Attach it to the grounding screw of the chassis by using an alligator clips.

4) Make sure that the ESD-preventive wrist strap is well grounded.

2.1.4 Recommendations in Using Disks

Pay attention to the following items in using disks:

z If a disk is not mounted, always put it in an ESD-preventive bag, and put the bag in

a flat and clean place (better on a cushion).

z When holding a disk, do not touch the signal pins in the socket for fear of the chips

on the disk interface board being damaged by ESD.

z Before manipulating a disk, make sure that the chassis is well grounded and that

you wear an ESD-preventive wrist strap. If no ESD-preventive wrist strap is

available, remember to touch the chassis often to discharge the static electricity on

your body.

z Hold a disk with caution and keep the disk horizontal (better let the top cover face

upward). Avoid any collision or violent shaking to the disk. Do not place disks

stacked.

z Do not crush the top cover of the disk in operation. As disks are precise and fragile

devices, any distortion or deformation inside may result in the disk operating

improperly.

z Keep the operation environment clean. Although disks are sealed, too many dusts

in the environment may still result in some dusts entering the disk inside, causing

failures like open circuit, short circuit, and so on.

2.1.5 Safety Recommendations in Moving an IX1000

To prevent the data stored in an IX1000 form getting lost when moving the IX1000, plan

the equipment deployment properly to avoid moving your IX1000 subsequently. If you

do need to move your IX1000, take proper measures during the transportation to avoid

the accidents that may cause damage to the device, such as shaking or bumping.

Installation Manual

Neocean IX1000 Network Storage System Chapter 2 Installation Preparation

2-3

2.2 Examining Installation Site

IX1000 can be used indoors only. To ensure that the device works normally and to

prolong its service life, the following requirements should be met in terms of installation

environment.

2.2.1 Temperature Requirements

To ensure the normal operation, the temperature in the equipment room should be

within specific ranges, as listed in

Table 2-1.

Table 2-1 Temperature requirements

Item Requirement

Operating temperature 10°C to 35°C (50°F to 95°F)

Storage temperature -40°C to +70°C (-40°F to +158°F)

Long-lasting high temperature will speed up the aging of the insulating materials,

greatly lowering the reliability of the device and seriously shortening its service life.

Caution:

When an IX1000 is moved from a low-temperature environment to a high-temperature

environment, condensation may occur on the device. In this case, be sure to take

measures (such as drying and airing the device) before powering on the device to

prevent hazards caused by short circuit.

2.2.2 Humidity Requirements

To ensure the normal operation, the humidity in the equipment room should be within

specific ranges, as listed in

Table 2-2.

Table 2-2 Humidity requirements

Item Requirement

Operating humidity

(noncondensing)

20% to 80%

Storage humidity

(noncondensing)

10% to 90%

Installation Manual

Neocean IX1000 Network Storage System Chapter 2 Installation Preparation

2-4

Long-lasting high humidity in the equipment room leads to poor insulation or even

electricity leakage of insulating materials. In a high-humidity environment, mechanical

performance deterioration, rust and corrosion of some metal parts are more likely to

occur.

If the relative humidity is too low, the captive screws may become loose due to a

contracted insulation washer. Meanwhile, static electricity is likely to be produced in a

dry environment, compromising the circuits of the device. Excessively high temperature

is more harmful to the device.

2.2.3 Cleanness Requirements

Dust is a hazard to the operating safety of the storage appliance. The indoor dust

accumulated on the chassis can cause electrostatic adsorption, which may result in

poor contact of connectors or metal contact points. This happens more frequently when

indoor relative humidity is low, which will not only shorten the service life of the switch,

but also cause equipment failures.

Table 2-3 lists the dust concentration limit.

Table 2-3 Limitation on dust content in equipment room

Mechanical active material Unit Content

Dust particle particles/m³

≤3 x 10

(No visible dust on

desk in three days)

Note: Dust particle size ≥ 5 µm

Besides the dust specifications, the equipment room should also meet the rigorous

requirements on the contents of salt, acid and sulfide in the air. These harmful gases

can accelerate metal corrosion and the aging of some parts. The equipment should be

protected against harmful gases, such as SO

, H

S, NO

, NH

, and Cl

. The specific

limitation values of these harmful gases are given in

Table 2-4.

Table 2-4 Harmful gas limits in an equipment room

Gas Average (mg/m

) Maximum (mg/m

)

0.3 1.0

S 0.1 0.5

0.04 0.15

1.0 3

0.1 0.3

Installation Manual

Neocean IX1000 Network Storage System Chapter 2 Installation Preparation

2-5

2.2.4 Electromagnetic Susceptibility

Any possible interference source, from outside or inside the system, affects IX1000 in

the conduction patterns, including capacitive coupling, inductive coupling,

electromagnetic radiation, common impedance (including the grounding system)

coupling or conducting wires (power cables, signaling cables, transmission lines, and

so on). To prevent interference, you need to:

z Take effective measures to protect the power supply system against the

interference caused by the electrical power grid.

z Keep the device far away from any radio transmitter, radar transmitter, or

high-frequency large-current device.

 Note:

Take electromagnetic shielding measures when necessary.

2.2.5 Grounding Requirements

A good grounding system is the basis for stable and reliable operation of the storage

appliance and is an important guarantee of lightning protection, interference resistance

and ESD prevention. Make sure you provide a good grounding system for the device.

2.2.6 Power Supply Requirements

The power supply requirements are presented in Table 2-5.

Table 2-5 Power supply requirements

Item Description

Input voltage 100 VAC to 127 VAC or 200 VAC to 240 VAC; 50 Hz or 60 Hz

Power consumption 562 W

Power output 700 W

2.3 Installation Tools

z Flat-blade screwdrivers and Phillips screwdrivers

z ESD-preventive wrist strap

Installation Manual

Neocean IX1000 Network Storage System Chapter 2 Installation Preparation

2-6

Caution:

An IX1000 comes with a set of ESD-preventive wrist strap. You need to prepare other

installation tools.

Installation Manual

Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000

3-1

Chapter 3 Installing an IX1000

3.1 Installation Flow

Figure 3-1 Flow of installing an IX1000

3.2 Verification Before Installation

Before the installation of an IX1000, make sure that you have read Chapter 2

“Installation Preparation” carefully and all the requirements stated are satisfied.

Installation Manual

Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000

3-2

 Note:

The directions "front", "rear", "left", "right", "bottom" referred to in this document are

defined on the assumption that the device is normally positioned and you face the front

of the device.

Warning:

z IX1000 shall be installed indoors and used as a fixed device.

z Do not remove the H3C dismantlement-preventive seal (shown in Figure 3-2) on the

chassis cover of an IX1000 without permission. If you want to open the chassis, you

should contact the local agent of H3C for permission. Otherwise, H3C shall not be

held liable for any consequence caused thereby.

Figure 3-2 Dismantlement-preventive seal

3.3 Installing Device Components

3.3.1 Installation Preparation and Installation Flow

Caution:

Turn off all power supplies and remove all power cables before installing an IX1000.

Check the packing list and the device model and count the types and quantity of the

accessories supplied with the device to ensure the materials are complete.

Figure 3-3 shows the flow of installing components of an IX1000.

Installation Manual

Neocean IX1000 Network Storage System Chapter 3 Installing an IX1000

3-3

Figure 3-3 Flow of installing IX1000 components

3.3.2 Installing a Power Module

In the 1+1 standard configuration mode, the power module of an IX1000 is installed in

the chassis before delivery; there is no need to install it on site.

3.3.3 Installing the Power Cable Buckle

To install the power cable buckle, proceed as follows:

1) Take out the power cable buckle from the package. (The appearance of the buckle

is shown in

Figure 3-4.) Move it near the mounting brackets of the power module

on the rear panel of the IX1000 chassis, as shown in

Figure 3-5.

2) Press the two sides of the buckle hardly with your fingers in the arrow directions

shown in

Figure 3-5 to narrow the distance between the two hooks at the front end

of the buckle. Insert hook 1 into mounting bracket hole 1 of the power module.

Press the two buckle sides harder to insert hook 2 into mounting bracket hole 2 of

the power module.

3) Release your hand. The power cable buckle will restore to its original shape

because of its elasticity, so that the hooks will clench tightly to the mounting

brackets of the power module.

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H3C Neocean IX1000 Installation guide

H3C Neocean IX1000 Installation guide

H3C Neocean IX1000 Installation guide

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