Diebold Nixdorf CINEO C1010 Operating instructions

Brand: Diebold Nixdorf

Model: CINEO C1010

Type: Operating instructions

CINEO C1010

Coin Recycling System

Operator Manual

01750262008 B

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01750262008 B

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CINEO C1010, User Manual, November 2021

Order No. of this Document: 01750262008B

Contents

Introduction ................................................................................................................................ 1

About this manual ................................................................................................................... 1

ESD (Electrostatic Sensitive Devices) ......................................................................................... 2

Scope of Delivery ........................................................................................................................ 2

Product Label .............................................................................................................................. 3

Model Number Decoding ........................................................................................................... 5

Selecting an Installation Site ...................................................................................................... 5

Unpacking the CINEO C1010 ...................................................................................................... 6

Putting the CINEO C1010 into Service ....................................................................................... 7

Components ............................................................................................................................. 10

Front View ............................................................................................................................. 10

Status Illumination ............................................................................................................. 12

Rear View .............................................................................................................................. 12

Modular Layer Structure ....................................................................................................... 13

Coin Cycle ................................................................................................................................. 17

Coin Input Funnel .................................................................................................................. 17

Centrifuge and Coin Conveyor Belt ....................................................................................... 17

Coin Validator........................................................................................................................ 17

Coin Sorting Spiral ................................................................................................................. 17

Coin Payout Unit....................................................................................................................... 17

Payout Configuration & Capacity .......................................................................................... 19

Euro Configuration & Capacity .......................................................................................... 19

Coin Rejector Pin ................................................................................................................... 20

Acceptance, Sorting & Payout Control ................................................................................. 20

Top Keylock, Push Button & Handle ..................................................................................... 20

Bottom Key Lock & Pull Handle ................................................................................................ 20

Coin Path & Sensor Monitoring ............................................................................................ 20

Operation ................................................................................................................................. 25

Switching the CINEO C1010 On/Off ...................................................................................... 25

Opening and closing the CINEO C1010 LID ........................................................................... 26

Opening/Closing the Upper Coin Acceptance Unit............................................................... 27

Opening and Closing the Coin Payout Unit ........................................................................... 27

Filling the Hoppers ... ............................................................................................................ 28

... via Coin Input Funnel ..................................................................................................... 29

... manually ........................................................................................................................ 29

Emptying the Coin Hoppers... ............................................................................................... 30

... via Coin Return Tray ...................................................................................................... 30

…. fast emptying of the coin hopper…. ............................................................................. 31

... manually ........................................................................................................................ 32

Emptying The Dust Tray ........................................................................................................ 34

Cleaning the CINEO C1010 ....................................................................................................... 35

Safety Instructions for Cleaning Work .................................................................................. 35

General Information ............................................................................................................. 35

Cleaning the Coin Path .......................................................................................................... 35

Cleaning the Coin Conveyor Belt .......................................................................................... 37

Cleaning the Centrifuge ........................................................................................................ 38

Cleaning the Coin Validator & Sorting Spiral ...................................................................... 39

Cleaning the Coin Hoppers & Return Belt ........................................................................... 40

Firmware Update ..................................................................................................................... 41

Displaying current Firmware Versions ................................................................................ 41

Connecting the CINEO C1010 to the PC ............................................................................... 41

Uploading latest Firmware Versions ................................................................................... 41

Remedying the Cause of a Malfunction .................................................................................. 42

Quick Troubleshooting using Status Illumination ............................................................... 42

Status & Error (Display) Messages ....................................................................................... 42

Error Categories ................................................................................................................ 43

Error Codes locating Problem/Status ............................................................................... 43

Troubleshooting Table ......................................................................................................... 44

Technical Data .......................................................................................................................... 55

Mechanical Environmental Conditions ............................................................................ 55

Interfaces ........................................................................................................................... 57

Appendix................................................................................................................................... 58

Installation and Service Dimensions ..................................................................................... 58

Block Diagrams ...................................................................................................................... 60

Motor Connection Diagram ............................................................................................... 60

Data Connection Diagram ................................................................................................. 61

Cleaning Materials: Order Numbers ..................................................................................... 62

Important Notes .................................................................................................................... 63

Certificates ............................................................................................................................... 65

CE Marking ............................................................................................................................ 65

Federal Communications Commission (FCC) ....................................................................... 65

Recycling the CINEO C1010 ................................................................................................... 66

CINEO C1010 Introduction

Introduction

The CINEO C1010 is a coin recycling system used in retail checkout zones and self-service

cash systems as well as in banks' front offices reliably accepting and dispensing all coin

denominations of a currency. As part of a point of sale terminal coins can be deposited

and dispensed either by the cashier or direct by the customer. The automated closed loop

system assures error-free and tamper-proof but also quick coin acceptance and payout of

coins.

The coin recycler is powered by using a separate power supply with power cable.

The CINEO C1010 is operated and controlled using the customer-side PC software for the

control unit connected to the payment system.

CINEO C1010 can be either installed as Stand Alone or as peripheral device.

The C1010 advance is now the follower of existing C1010.

About this manual

This symbol is used to mark important information in this manual.

Text following this symbol should be given special attention in order to avoid

damage and injury.

CINEO C1010 Introduction

ESD (Electrostatic Sensitive Devices)

Assemblies containing electrostatic sensitive devices (ESD) may

be labeled with this sticker.

When installing an assembly or drive, please follow the guidelines below, which apply to all

electro-static sensitive devices (ESD):

 Make sure you are not carrying a static charge before working with components marked

as ESD by first touching a grounded object (such as a radiator from a hot water heating

system).

 All tools and devices you use must be free from static charges.

 Always unplug the power cord before installing or removing any assemblies.

 Always handle assemblies by their edges.

 Never touch the terminal pins of the circuits on an assembly.

Scope of Delivery

Unpack the parts and check that all items listed on the shipping list are present.

Should you find any of the following, contact your representative or point of sale for

Diebold Nixdorf GmbH immediately:

 Transport damage

 Discrepancies between the shipped items and the delivery note

 Functional defects.

Provide the representative with the delivery note number, the delivery note item number

and the serial number for the device. The serial number is located on the label (example

shown below) on the rear of the housing.

Be sure to check the function of the original equipment before carrying out any

modifications (such as installing an expansion card). If you do not check the original

equipment prior to modification, functional defects cannot be accepted for warranty

claims.

We recommend keeping the original shipping packaging in case the product ever has

to be moved, as it is best suited to protect against shocks and im-pacts during

transportation.

CINEO C1010 Introduction

Product Label

The product label of the coin recycler contains all data defining the device such as model and

serial number:

C1010:

Product Label (Sample)

1 Product name

2 Bar code, serial & model number (specifies product)

3 Customer order number (10-digit),

Item no./order (4-digit),

device serial number/item (4-digit) (specifies product)

4 Date of manufacture

5 Model number (see next page)

6 Data block number and version

7 Firmware number and version

8 Rated voltage and current consumption

CINEO C1010 Introduction

C1010 advance:

1 Product name

2 Bar code, serial & model number (specifies product)

3 Customer order number (10-digit),

Item no./order (4-digit),

device serial number/item (4-digit) (specifies product)

4 Date of manufacture (according to DIN EN 600626: J = year 17, 1 =

Month January, 16 = day)

5 Hardware version (here: 03) for diagnostic purposes

6 Rated voltage and current consumption

7 Firmware number and version

8 Configuration number and version (bundle file of several configura-

tions)

9 Model number (see next page)

CINEO C1010 Introduction

Model Number Decoding

C1010:

C1010 advance:

Selecting an Installation Site

When selecting an installation site, the following issues should be taken into account:

 Space required for operation and maintenance

 Opening CINEO C1010 lid

CINEO C1010 Introduction

 Access to on-off switch and interfaces

 Horizontal installation/mounting position on a plane surface

 Noise emission, ambient temperature and air humidity

Unpacking the CINEO C1010

 Unpack the CINEO C1010 and keep the original packaging safe for possible later use.

 Compare scope of delivery with the delivery note enclosed.

 Check the CINEO C1010 and optional accessories for damages (in transit) and advise your

partner, if necessary.

CINEO C1010 Introduction

Putting the CINEO C1010 into Service

 If integrated in a complete cash handling system, disconnect the system from the mains

supply.

 Connect the coin recycler to the control unit computer using the USB interface (1 – see

picture below) and the USB cable provided.

 Connect the coin recycler to the mains using the power interface (2 – see picture below)

and an appropriate 24V-power supply unit.

 If necessary, reconnect the mains supply to the cash handling system.

 Use the on-off switch (3 – see picture below) on the rear side to switch the CINEO C1010

on.

 Initialize the CINEO C1010 using the control unit computer.

 Following a self test the top CINEO C1010 illumination is green indicating the CINEO

C1010 to be ready to operate.

 Fill the hoppers by dropping the coins required into the coin input funnel (cf. Chap. "Fill-

ing the coin hoppers ...", p. 22).

To prevent the CINEO C1010 / C1010 advance from being overloaded when deposit-

ing coins, the device is equipped with a coin insertion limiter.

If the CINEO C1010 / C1010 advance is installed in a device with a funnel located

above it, e.g. in a BEETLE /iSCAN EASY Family, the coin insertion limiter of the CINEO

C1010 must be removed (see photo below).

Open the CINEO C1010 flap (see page 16). Unlock the dust flap on the coin slot funnel in the

lid and carefully open it downwards.

CINEO C1010 Introduction

Use a slotted screwdriver to push the coin slot limiter from behind until it comes loose.

Remove the coin insertion limiter from the top.

Sloted screw driver

CINEO C1010 Introduction

1 On-Off switch

2 Interface – PC (USB standard B)

3 Interface - Power

CINEO C1010 Components

10_

Components

Front View

C1010 advance is additionally equipped with fast payout chute:

CINEO C1010 Components

11_

The C1010 advance is equipped with an additional return chute so the customer receives

their changed coins faster.

The return chute bypasses the return belt and guides the dropped coins to be

returned into the coin return tray directly as soon as the C1010 valued enough credit. More-

over the coin hoppers start payout simultaneously with the acceptance of the last coins.

1 Replenishment flap – coin transfer cassette (option)

2 Status illumination – C1010 operating state

3 Coin input funnel

4 User interface (option)

5 Pull handle – open C1010 (lid or payout unit)

6 Push-button – open lid/coin acceptance unit

7 Lock – push-button on CINEO C1010 lid

8 Lock – open payout unit

9 Status illumination – coin return tray

10 Coin return tray

11 Coin return chute

CINEO C1010 Components

12_

Status Illumination

Rear View

1 On-Off switch

2 Interface – PC (USB standard B)

3 Interface - Power

Blinking

See error list

CINEO C1010 Components

13_

Modular Layer Structure

Lid (layer 4) including:

 Coin input funnel

 Operating elements as lock, push-button, pull handle, replenishment flap, user interface

(option)

2-layer coin acceptance unit (layers 3 & 2, key-locked unit, accessed by authorized

personnel only) including:

 Centrifuge

 Coin conveyor belt

 Coin validator

 Coin sorting spiral & chutes

Coin payout unit (layer 1, key-locked unit, accessed by authorized personnel only)

including:

 Coin hoppers

 Coin return belt

 Coin return tray

 Lock

CINEO C1010 Components

14_

1 Payout unit (Layer 1)

2 Lower acceptance unit (Layer 2)

3 Upper acceptance unit (Layer 3)

4 Lid (Layer 4)

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Diebold Nixdorf CINEO C1010 Operating instructions

Diebold Nixdorf CINEO C1010 Operating instructions

Diebold Nixdorf CINEO C1010 Operating instructions

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