Diebold Nixdorf CINEO C1010 Operating instructions

Type
Operating instructions
CINEO C1010
Coin Recycling System
Operator Manual
01750262008 B
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01750262008 B
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CINEO C1010, User Manual, November 2021
Order No. of this Document: 01750262008B
Contents
Introduction ................................................................................................................................ 1
About this manual ................................................................................................................... 1
ESD (Electrostatic Sensitive Devices) ......................................................................................... 2
Scope of Delivery ........................................................................................................................ 2
Product Label .............................................................................................................................. 3
Model Number Decoding ........................................................................................................... 5
Selecting an Installation Site ...................................................................................................... 5
Unpacking the CINEO C1010 ...................................................................................................... 6
Putting the CINEO C1010 into Service ....................................................................................... 7
Components ............................................................................................................................. 10
Front View ............................................................................................................................. 10
Status Illumination ............................................................................................................. 12
Rear View .............................................................................................................................. 12
Modular Layer Structure ....................................................................................................... 13
Coin Cycle ................................................................................................................................. 17
Coin Input Funnel .................................................................................................................. 17
Centrifuge and Coin Conveyor Belt ....................................................................................... 17
Coin Validator........................................................................................................................ 17
Coin Sorting Spiral ................................................................................................................. 17
Coin Payout Unit....................................................................................................................... 17
Payout Configuration & Capacity .......................................................................................... 19
Euro Configuration & Capacity .......................................................................................... 19
Coin Rejector Pin ................................................................................................................... 20
Acceptance, Sorting & Payout Control ................................................................................. 20
Top Keylock, Push Button & Handle ..................................................................................... 20
Bottom Key Lock & Pull Handle ................................................................................................ 20
Coin Path & Sensor Monitoring ............................................................................................ 20
Operation ................................................................................................................................. 25
Switching the CINEO C1010 On/Off ...................................................................................... 25
Opening and closing the CINEO C1010 LID ........................................................................... 26
Opening/Closing the Upper Coin Acceptance Unit............................................................... 27
Opening and Closing the Coin Payout Unit ........................................................................... 27
Filling the Hoppers ... ............................................................................................................ 28
... via Coin Input Funnel ..................................................................................................... 29
... manually ........................................................................................................................ 29
Emptying the Coin Hoppers... ............................................................................................... 30
... via Coin Return Tray ...................................................................................................... 30
…. fast emptying of the coin hopper…. ............................................................................. 31
... manually ........................................................................................................................ 32
Emptying The Dust Tray ........................................................................................................ 34
Cleaning the CINEO C1010 ....................................................................................................... 35
Safety Instructions for Cleaning Work .................................................................................. 35
General Information ............................................................................................................. 35
Cleaning the Coin Path .......................................................................................................... 35
Cleaning the Coin Conveyor Belt .......................................................................................... 37
Cleaning the Centrifuge ........................................................................................................ 38
Cleaning the Coin Validator & Sorting Spiral ...................................................................... 39
Cleaning the Coin Hoppers & Return Belt ........................................................................... 40
Firmware Update ..................................................................................................................... 41
Displaying current Firmware Versions ................................................................................ 41
Connecting the CINEO C1010 to the PC ............................................................................... 41
Uploading latest Firmware Versions ................................................................................... 41
Remedying the Cause of a Malfunction .................................................................................. 42
Quick Troubleshooting using Status Illumination ............................................................... 42
Status & Error (Display) Messages ....................................................................................... 42
Error Categories ................................................................................................................ 43
Error Codes locating Problem/Status ............................................................................... 43
Troubleshooting Table ......................................................................................................... 44
Technical Data .......................................................................................................................... 55
Mechanical Environmental Conditions ............................................................................ 55
Interfaces ........................................................................................................................... 57
Appendix................................................................................................................................... 58
Installation and Service Dimensions ..................................................................................... 58
Block Diagrams ...................................................................................................................... 60
Motor Connection Diagram ............................................................................................... 60
Data Connection Diagram ................................................................................................. 61
Cleaning Materials: Order Numbers ..................................................................................... 62
Important Notes .................................................................................................................... 63
Certificates ............................................................................................................................... 65
CE Marking ............................................................................................................................ 65
Federal Communications Commission (FCC) ....................................................................... 65
Recycling the CINEO C1010 ................................................................................................... 66
CINEO C1010 Introduction
1_
Introduction
The CINEO C1010 is a coin recycling system used in retail checkout zones and self-service
cash systems as well as in banks' front offices reliably accepting and dispensing all coin
denominations of a currency. As part of a point of sale terminal coins can be deposited
and dispensed either by the cashier or direct by the customer. The automated closed loop
system assures error-free and tamper-proof but also quick coin acceptance and payout of
coins.
The coin recycler is powered by using a separate power supply with power cable.
The CINEO C1010 is operated and controlled using the customer-side PC software for the
control unit connected to the payment system.
CINEO C1010 can be either installed as Stand Alone or as peripheral device.
The C1010 advance is now the follower of existing C1010.
About this manual
i
This symbol is used to mark important information in this manual.
Text following this symbol should be given special attention in order to avoid
damage and injury.
CINEO C1010 Introduction
2_
ESD (Electrostatic Sensitive Devices)
Assemblies containing electrostatic sensitive devices (ESD) may
be labeled with this sticker.
When installing an assembly or drive, please follow the guidelines below, which apply to all
electro-static sensitive devices (ESD):
Make sure you are not carrying a static charge before working with components marked
as ESD by first touching a grounded object (such as a radiator from a hot water heating
system).
All tools and devices you use must be free from static charges.
Always unplug the power cord before installing or removing any assemblies.
Always handle assemblies by their edges.
Never touch the terminal pins of the circuits on an assembly.
Scope of Delivery
Unpack the parts and check that all items listed on the shipping list are present.
Should you find any of the following, contact your representative or point of sale for
Diebold Nixdorf GmbH immediately:
Transport damage
Discrepancies between the shipped items and the delivery note
Functional defects.
Provide the representative with the delivery note number, the delivery note item number
and the serial number for the device. The serial number is located on the label (example
shown below) on the rear of the housing.
i
Be sure to check the function of the original equipment before carrying out any
modifications (such as installing an expansion card). If you do not check the original
equipment prior to modification, functional defects cannot be accepted for warranty
claims.
i
We recommend keeping the original shipping packaging in case the product ever has
to be moved, as it is best suited to protect against shocks and im-pacts during
transportation.
CINEO C1010 Introduction
3_
Product Label
The product label of the coin recycler contains all data defining the device such as model and
serial number:
C1010:
Product Label (Sample)
1 Product name
2 Bar code, serial & model number (specifies product)
3 Customer order number (10-digit),
Item no./order (4-digit),
device serial number/item (4-digit) (specifies product)
4 Date of manufacture
5 Model number (see next page)
6 Data block number and version
7 Firmware number and version
8 Rated voltage and current consumption
1
8
7
3
5
2
4
6
CINEO C1010 Introduction
4_
C1010 advance:
1 Product name
2 Bar code, serial & model number (specifies product)
3 Customer order number (10-digit),
Item no./order (4-digit),
device serial number/item (4-digit) (specifies product)
4 Date of manufacture (according to DIN EN 600626: J = year 17, 1 =
Month January, 16 = day)
5 Hardware version (here: 03) for diagnostic purposes
6 Rated voltage and current consumption
7 Firmware number and version
8 Configuration number and version (bundle file of several configura-
tions)
9 Model number (see next page)
CINEO C1010 Introduction
5_
Model Number Decoding
C1010:
C1010 advance:
Selecting an Installation Site
When selecting an installation site, the following issues should be taken into account:
Space required for operation and maintenance
Opening CINEO C1010 lid
CINEO C1010 Introduction
6_
Access to on-off switch and interfaces
Horizontal installation/mounting position on a plane surface
Noise emission, ambient temperature and air humidity
Unpacking the CINEO C1010
Unpack the CINEO C1010 and keep the original packaging safe for possible later use.
Compare scope of delivery with the delivery note enclosed.
Check the CINEO C1010 and optional accessories for damages (in transit) and advise your
partner, if necessary.
CINEO C1010 Introduction
7_
Putting the CINEO C1010 into Service
If integrated in a complete cash handling system, disconnect the system from the mains
supply.
Connect the coin recycler to the control unit computer using the USB interface (1 – see
picture below) and the USB cable provided.
Connect the coin recycler to the mains using the power interface (2 – see picture below)
and an appropriate 24V-power supply unit.
If necessary, reconnect the mains supply to the cash handling system.
Use the on-off switch (3 – see picture below) on the rear side to switch the CINEO C1010
on.
Initialize the CINEO C1010 using the control unit computer.
Following a self test the top CINEO C1010 illumination is green indicating the CINEO
C1010 to be ready to operate.
Fill the hoppers by dropping the coins required into the coin input funnel (cf. Chap. "Fill-
ing the coin hoppers ...", p. 22).
i
To prevent the CINEO C1010 / C1010 advance from being overloaded when deposit-
ing coins, the device is equipped with a coin insertion limiter.
If the CINEO C1010 / C1010 advance is installed in a device with a funnel located
above it, e.g. in a BEETLE /iSCAN EASY Family, the coin insertion limiter of the CINEO
C1010 must be removed (see photo below).
Open the CINEO C1010 flap (see page 16). Unlock the dust flap on the coin slot funnel in the
lid and carefully open it downwards.
.
CINEO C1010 Introduction
8_
Use a slotted screwdriver to push the coin slot limiter from behind until it comes loose.
Remove the coin insertion limiter from the top.
Sloted screw driver
CINEO C1010 Introduction
9_
1 On-Off switch
2 Interface – PC (USB standard B)
3 Interface - Power
1
2
3
CINEO C1010 Components
10_
Components
Front View
C1010 advance is additionally equipped with fast payout chute:
1
2
3
4
5
7
8
6
9
10
11
CINEO C1010 Components
11_
The C1010 advance is equipped with an additional return chute so the customer receives
their changed coins faster.
The return chute bypasses the return belt and guides the dropped coins to be
returned into the coin return tray directly as soon as the C1010 valued enough credit. More-
over the coin hoppers start payout simultaneously with the acceptance of the last coins.
1 Replenishment flap – coin transfer cassette (option)
2 Status illumination – C1010 operating state
3 Coin input funnel
4 User interface (option)
5 Pull handle – open C1010 (lid or payout unit)
6 Push-button – open lid/coin acceptance unit
7 Lock – push-button on CINEO C1010 lid
8 Lock – open payout unit
9 Status illumination – coin return tray
10 Coin return tray
11 Coin return chute
CINEO C1010 Components
12_
Status Illumination
Rear View
1 On-Off switch
2 Interface – PC (USB standard B)
3 Interface - Power
1
2
3
Blinking
Blinking
Blinking
Blinking
Blinking
Blinking
See error list
CINEO C1010 Components
13_
Modular Layer Structure
Lid (layer 4) including:
Coin input funnel
Operating elements as lock, push-button, pull handle, replenishment flap, user interface
(option)
2-layer coin acceptance unit (layers 3 & 2, key-locked unit, accessed by authorized
personnel only) including:
Centrifuge
Coin conveyor belt
Coin validator
Coin sorting spiral & chutes
Coin payout unit (layer 1, key-locked unit, accessed by authorized personnel only)
including:
Coin hoppers
Coin return belt
Coin return tray
Lock
CINEO C1010 Components
14_
1 Payout unit (Layer 1)
2 Lower acceptance unit (Layer 2)
3 Upper acceptance unit (Layer 3)
4 Lid (Layer 4)
4
3
2
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Diebold Nixdorf CINEO C1010 Operating instructions

Type
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