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FLOW Software
FLOW Software Guide
Prologue
X - Warnings and precautions
Change 1
The Important Note at the beginning of this chapter is replaced by the following Important Note.
The FLOW Solution contains software that allows the operator of the product to connect it to a network. Roche
hereby informs the operator that such a connection may have an adverse effect on the product’s integrity,
for example, if the product were infected with malicious code (viruses, Trojan horses, etc.) or accessed by
unauthorized third parties, such as intrusion by hackers.
Change 2
The information described in the Prologue, Chapter X includes the following new information:
Data loss or unavailability of the system due to malicious software or unauthorized system access
To avoid infection by malicious software or the unauthorized access and misuse of the FLOW Solution, follow
these recommendations:
c
Do not install and/or run any other software on the FLOW Solution.
c Make sure other computers and services on the network, for example, the LIMS, archiving or backup share,
are properly secured and protected against malicious software and unauthorized access.
c
Customers are responsible for the security of their local area network, especially in protecting it against
malicious software and attacks. This protection might include measures, such as a firewall, to separate the
device from uncontrolled networks as well as measures that ensure that the connected network is free of
malicious code.
c
A firewall is mandatory; the Roche-provided firewall is recommended.
c Make sure that system backup and archive files are protected from any unauthorized access and disaster, this
includes: remote storage location, disaster recovery sites, and secure transfer of backup files.
Roche offers the operator the Roche firewall to be installed before the initial connection of the product to any
network. For further information on this firewall and/or the Roche network security concept, contact your local
Roche representative. In the event the user connects the product with any network without using a Roche fire-
wall, Roche cannot offer any product support regarding any problem resulting from such network connection.
Attached systems
Loss of data integrity or unavailability of the system can occur due to malicious software or unauthorized
system access.
To avoid infection of malicious software or the unauthorized misuse of the system, follow these recommendations:
c
Check all external storage devices such as CDs, DVDs, or USB flash drives with an anti-virus scanner (on
another computer) to ensure that they are free of malicious software, before using them on the system.
c
Make sure other computers and services on the network (e.g., the host, archiving/backup share or service)
are properly secured and protected against malicious software and unauthorized access.
Updated Information about the FLOW Solution
FLOW Software Guide