Santec SNC-565IR/W User manual

Version 1.2

n-f

/0610/engl/A6

USER MANUAL

IP day/night camera

with motor zoom lens

in weather-proof housing

Model

SNC-565IR/W

Dear customer,

Thank you for purchasing a high quality SANTEC device.

We recommend that you read this manual thoroughly before operating your new

system for the first time. Please follow all instructions and observe the warnings

contained in this manual.

Please contact your local dealer or use the SANTEC Service Hotline if you have any

questions or if you wish to claim for a service or warranty.

You will find further information on our website:

www.santec-video.com

in any form or by any means (electronic, mechanical, photocopying, recording or otherwise), without

the written prior permission of SANYO VIDEO Vertrieb AG.

No reproduction of any part or excerpts thereof are permitted.

Errors excepted. Specifications are subject to change without notice for quality improvement.

SANTEC is a registered trademark of SANYO VIDEO Vertrieb AG. All other companies or products

mentioned in this publication are trademarks, registered trademarks or brands of the respective

company. They are not connected in any way with SANYO VIDEO Vertrieb AG.

SANTEC Service Hotline:

+49 / 900 / 1 72 68 32

+49 / 900 / 1 SANTEC

(if available from your country)

[email protected]

User manual SNC-565IR/W

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Table of contents

Safety precautions 5

Safety instructions

6

About this user manual

7

Items included in the delivery

7

1. Installation

8

1.1 Lens

8

1.2 Camera installation

8

1.3 Power supply

8

1.4 Camera housing

8

1.5 Adjustment of the analogue camera module

8

1.6 Sun shield installation

9

1.7 Safety note for IR-LEDs

9

1.8 DIP switch

9

1.9 Camera overview

10

2. OSD menu

12

2.1 Menu overview

12

2.2 General

13

2.3 Cam title

13

2.4 White bal

14

2.5 Backlight

15

2.6 Motion detection

16

2.7 Focus

17

2.8 Exposure

20

2.9 Specialj

22

3. IP settings

29

4. Web interface

31

4.1 Calling-up the camera web interface

31

4.2 Live-view

32

4.3 Setting overview

34

4.4 System settings

35

4.4.1 Time/date

35

4.4.2 Time stamp

36

4.4.3 User

36

4.4.4 Language

37

4.4.5 Camera name

37

4.4.6 Update firmware

38

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4.5 Network

39

4.5.1 IP-address

39

4.5.2 SNTP (time server for time synchronization)

40

4.5.3 FTP

40

4.5.4 SMTP

41

4.5.5 DDNS (dynamic domain name system)

42

4.5.6 Event protocol

42

4.6 Video settings

43

4.6.1 Encoding

43

4.6.2 Camera settings

44

4.7 Audio settings

45

4.8 Extended settings

46

4.8.1 Motion detection

46

4.8.2 Alarm settings

47

4.8.3 SD-card

48

4.8.3.1 SD-card settings

48

4.8.3.2 SD-card content

48

4.8.4 Recording

49

4.8.4.1 Recording settings

49

4.8.4.2 Recording schedules

50

5. Technical specifications

51

User manual SNC-565IR/W

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Safety precautions

Caution

Description of symbols

Danger: This symbol is intended to alert the user to the presence of un-insulated

"dangerous voltage" within the product’s enclosure that may be of sufficient

magnitude to constitute a risk of electric shock to a person.

Warning: This symbol is intended to alert the user to the presence of important

operating and maintenance (servicing) instructions in the literature accompanying

the appliance.

CE compliance

Attention: Any changes or modifications to this appliance which have not been explicitly

approved of by the respective regulatory authority, may lead to a prohibition of usage of this

appliance.

This appliance complies with the CE guidelines.

User manual SNC-565IR/W

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Safety instructions

 Before operating the appliance, please read this manual carefully and retain it for further

reference.

 Before cleaning the appliance, it has to be switched off and unplugged from the power outlet.

Wipe the appliance with a soft damp cloth.

Do not use harsh cleansers or aerosols for cleaning. The type label may not be replaced.

 Do not use attachments unless recommended by the manufacturer as they may affect the

functionality of the appliance and result in the risk of fire, electric shock or injury.

 Never install the appliance in areas exposed to water or other liquids.

 The camera housing complies with class IP-66.

 The appliance has to be installed in a safe and stable location which is able to carry the weight of

the appliance. Quick stops, excessive force, and uneven surfaces may cause the appliance to fall

causing serious injury to persons and damage to objects.

 Openings in the appliance, if any, are provided for ventilation to ensure reliable operation of the

appliance and to protect if from overheating. These openings must not be covered or blocked.

Please make sure that the appliance does not overheat.

 The appliance should only be operated from the type of power source indicated on the marking

label. If you are not sure of the type of power supplied at the installation location, please contact

your local dealer.

 An appliance which is powered through a polarized plug (a plug with one blade wider than the

other) will fit into the power outlet only one way. This is a safety feature. If you are unable to insert

the plug into the outlet, try reversing the plug. Do not defeat the safety purpose of the polarized

plug.

 If the appliance is powered through a grounding-type plug, the plug will only fit into a grounding-

type power outlet. This is a safety feature. If your outlet does not have the grounding plug

receptacle, contact your local electrician.

 Route power cords and cables in a manner to protect them from damage by being walked on or

pinched by items places upon or against them.

 For protection of the appliance during a lightning storm or when it is left unattended and unused

for a longer period, unplug the appliance from the wall outlet. Disconnect any antennas or cable

systems that may be connected to the appliance. This will prevent damage to the appliance due to

lightning or power-line surges.

 Do not overload wall outlets and extension cords as this can result in a risk of fire or electric

shock.

 Never insert items into the openings of the appliance. They may touch parts under electric current

which may cause an electric shock.

 Never pour any liquids over the appliance.

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 In case of any operating interruption or a complete operating failure please switch off the

appliance and disconnect it from the wall outlet. Never attempt to service or repair the appliance

yourself, as opening or removing covers may expose you to dangerous voltage or other hazards.

Refer all servicing to qualified service personnel.

 When replacement parts are required, be sure that the service technician uses replacements parts

specified by the manufacturer or that have the same characteristics as the original part.

Unauthorized substitutions may result in fire, electric shock or other hazards.

 Upon completion of any service or repairs to the appliance, ask the service technician to perform

safety checks to verify that the appliance is in proper operating condition.

 The appliance should only be installed by qualified service personnel and has to comply with local

specifications and regulations.

The camera is equipped with IR-LEDs. Please make sure to always keep a distance of

> 1m to avoid damages to your health. Never look directly into the IR-LEDs – this may

cause eye damages!

 Never point the camera at an object with a high degree of luminance. Bright vertical or horizontal

lines can result in a distortion (outshine) of the entire image on the monitor. This artifact is not an

error but a particularity of semiconductor CCDs when they are directly exposed to a powerful light

source.

 At the installation site, the camera has to be adjusted to the given light conditions (see OSD).

 Please respect the local legal regulations on waste if you need to dispose of discarded appliances.

This symbol means that electrical appliances need to be disposed of properly and not

simply with unsorted household refuse. Please respect local regulations on waste

disposal.

About this user manual

This manual aims at assisting the user on how to operate camera SNC-565IR/W.

This manual is subject to rigid quality control. However, no guarantee can be given that mistakes are

not present. We reserve the right to make changes to the manual without prior notice.

Before operating the appliance, please read this manual carefully and retain it for further reference.

Verify that all appliance items are included in the delivery. Should items be missing, do not operate the

appliance and contact your local dealer.

Never attempt to repair the appliance yourself. This should only be done by qualified service

personnel.

Improper handling of the appliance will invalidate the warranty.

Items included in the delivery

1x camera SNC-565IR/W 1x SanView-Lite software

1x test lead 1x IP-finder software

2x allen wrench 1x user manual

4x screws

User manual SNC-565IR/W

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1. Installation

(also see the pictures on the following pages)

This camera is a day/night IP colour camera. You will find the technical data at the end of the

manual.

1.1. Lens

The camera is equipped with a motor zoom lens which can be controlled either via the

network using the camera’s web interface or via the SanView software.

1.2.Camera installation

Make sure to fix the camera onto a solid basis which is capable to carry the weight of the

camera. Ensure that the camera is safely installed by using only suitable screws.

1.3. Power supply

The camera can be operated with 12 V DC via the external power supply unit or with PoE

(Power-over-Ethernet) via a PoE switch (Ethernet port).

1.4. Camera housing

The camera housing is made of metal and must not be opened. All camera adjustments and

connections are accessible from the outside.

Improper handling of the appliance will invalidate the warranty.

1.5. Adjustments of the analogue camera module

The camera adjustments of the analogue camera module are done by an OSD (on-screen

display) menu.

Follow the instructions in chapter „OSD menu“ for more detailed information.

The OSD menu can be displayed by using the web interface of the camera on the page „live

view“.

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In order to navigate through the OSD menu, please use the arrow buttons. To confirm your

selection, press the

button.

The SanView software also enables access to the camera OSD menu via the network.

To call up the OSD menu, press the OSD button on the PTZ tab.

In order to navigate through the OSD menu, please use the arrow buttons. To confirm your

selection, press the OSD button.

1.6. Sun shield installation

After the camera has been installed, the focus has been adjusted and the different

adjustments via OSD menu are being made, the sun shield can now be attached tot he

camera housing (see picture 2).

1.7. Safety note for IR LEDs

Please make sure to always keep a distance of > 1m to avoid damages to your health.

Never look directly into the IR-LEDs – this may cause eye damages!

1.8. DIP switch

These settings (see picture 1) of the analogue camera module must not be changed because

they are aligned with the RS-485 settings of the IP camera module.

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1.9 Camera overview

Picture 1: Adjustments for service purposes

Picture 2:

Attaching the sun shield

sun shield

reset button

video test

connector

joystick for

OSD control

auto focus button

DIP switch to set the

Baud rate and the ID

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Picture 3: Connections

Ethernet connection

Voltage 12 V DC

Audio input/output

Alarm input/output

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2. OSD menu

2.1. Menu overview

Cam Title Off

On

White Balance ATW

AWC Set

Manual

Backlight Off

Low

Middle

High

Motion Det Off

On

Focus Mode

Zoom TRK

Zoom Speed

D-Zoom

Disp Zoom Mag

Zoom Pos Init

Lens Init

End

Exposure Brightness

Iris

Shutter

AGC

SSNR

Sens-up

End

Special User preset

Privacy

Day/Night

Sync

Comm Adj

Image Adj

End

Reset

Exit

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2.2. OSD menu: General

All camera adjustments are done via an OSD menu. On the camera there is a mini-joystick.

Press onto the joystick and a menu pops up in the video picture. You can now move the

joystick left/right/up/down in order to get to the desired menu item. For confirming your

choice, press onto the joystick.

In case the menu says “SET key”, this means pressing the joystick.

2.3. Cam title

You can assign a title/name to the camera which will be displayed on the screen.

1. Press the SET button to call up the main menu. Use the up/down buttons to select „CAM

TITLE“ (the selected item is marked by an arrow).

2. Use the left/right buttons to select „ON“.

NOTE: When you select „OFF“ for „CAM TITLE“, the camera name/title will not be displayed

on the screen.

3. Press the SET button.

4. The camera name can consist of up to 15 characters. Use the up/down/left/right buttons

to select a letter/number. The selected letter/number then blinks. Press the SET button to

confirm your selection. The selected letter/number is now saved and the cursor goes to

the next letter/number. Repeat these steps until the camera name is complete.

NOTE:

 CLR: Delete the complete camera title/name and press SET.

 You can use the arrows  and  to move forward or backward in the camera title if

you wish to make corrections. Then press SET.

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5. Display the camera name on the screen. Move the cursor to „POS“ and press SET.

By default, the camera name is displayed in the upper left corner of the screen.

Use the 4 direction arrows to move the position of the camera name. Confirm the new

position by pressing SET.

6. Once the settings are done, move the cursor to „END“ and confirm by pressing SET.

2.4. White bal

1. Press SET to call up the main menu. Use the up/down buttons to move to item „WHITE

BAL“. Use the left/right buttons to make your choice.

2. The following 3 options are available:

 ATW (Auto Tracking White Balance):

OUTDOOR: For outdoor applications of colour temperatures of 1800°K to 10500°K, e.g.

neon light, outdoor light, sodium discharge lamp or inside tunnels.

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INDOOR: For indoor applications of colour temperatures of 3000°K to 10500°K.

 AWC (Auto White Balance Control):

Automatic white balance if you hold a white sheet of paper infront of the camera and

press SET (sufficient light conditions required).

 Manual: The red and blue values can manually be set. Select „MANUAL“ and press SET.

Increase or decrease the red values („R-GAIN“) and blue values („B-GAIN“). Once you

are satisfied with your choice, press SET.

NOTE:

It may happen that the white balance isn’t done properly under the following conditions:

 if the surrounding mainly contains objects of high colour temperature, e.g. blue sky or

sundown

 under dull, damped light conditions

 if the camera is pointed directly to a fluorescence light or if the camera is located in a

surrounding with changing light conditions

2.5. Backlight

If the object is exposed to strong back light, the function „BACKLIGHT“ enables to achieve a

clear and sharp picture of both the object and the background.

1. Press SET to call up the main menu. Use the up/down buttons to select „BACKLIGHT“.

2. Select the setting by using the left/right buttons.

HIGH / MIDDLE / LOW: Adjustment of sensitivity.

OFF: Backlight compensation is switched off.

„BACKLIGHT“ is ON. „BACKLIGHT“ is OFF.

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2.6. Motion detection

The camera allows you to detect motions in four different areas. The note „MOTION

DETECTION“ is displayed on the screen once a movement has been discovered. Hence a

single person is able to efficiently monitor an area. The camera detects a motion by

difference in contour, brightness and colour.

1. Press SET:

 OFF: Motion detection is switched off.

 ON: Every kind of movement is detected in the defined surveillance area.

2. Under „AREA SEL“ select one of the four surveillance areas and activate it to „ON“.

3. Use the up/down/left/right buttons to define the size of the surveillance area.

4. Press SET to save the settings.

NOTE:

Under flickering light conditions, it may happen that the motion detection function doesn’t

operate properly because the camera interprets the sudden changes in light and brightness

as object movement. The motion detection function doesn’t guarantee that fire or thefts can

be avoided. The manufacturer doesn’t assume any responsibility for any accidents or

damages.

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2.7. Focus

1. Press SET to call up the main menu. Use the up/down buttons to select „FOCUS“.

2. Press SET to access the FOCUS sub-menu:

 MODE:

Select the suitable zoom mode. Use the up/down buttons to select “MODE“.

 AUTO:

Select „AUTO“ and confirm by pressing SET. Use the up/down buttons to

increase/decrease the optical zoom or the digital zoom and you can see the changes

on the screen. Setting the D-zoom to „ON“ means that the digital zoom is activated.

The focus automatically adapts to changing zooms.

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 ONE PUSH: The focus automatically adapts to changing zooms. Select „ONE PUSH“

and then press SET to confirm. Increase or decrease the position of the optical zoom

(ZOOM) or of the digital zoom (D-ZOOM) by using the direction arrows. You will see

the changes on the screen. Once you are satisfied with your choice, press SET.

 MANUAL: Select „MANUAL“ and then press SET to confirm. Increase or decrease

the position of the optical zoom (ZOOM) or of the digital zoom (D-ZOOM) by using

the direction arrows. You will see the changes on the screen. Once you are satisfied

with your choice, press SET. The focus can manually be adapted independent of the

changing zoom.

 ZOOM TRK: Use the up/down buttons to select „ZOOM TRK“. Select an option by

using the left/right buttons.

 ZOOM SPEED: Set the zoom tracking speed. Use the up/down buttons to select

„ZOOM SPEED“. Select an option by using the left/right buttons.

FAST: fast zooming

SLOW: slow zooming

NOTE:

The „ZOOMSPEED“ function cannot be used if under „MODE“ the option „AUTO“ and if

under „ZOOM TRK“ the option „ON“ is selected.

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 D-ZOOM: Setting of 2x to 10x magnification. Use the up/down buttons to select „D-

ZOOM“. Select option „ON“ and press SET.

Use the left/right buttons to adjust the „ZOOM LIMIT.

 DISP ZOOM MAG: The current zoom magnification is displayed on the screen. Use

the up/down buttons to select „DISP ZOOM MAG“. Select option „ON“ by using the

left/right buttons.

 ZOOM POS INT: Adjustment of the zoom position. Use the up/down buttons to select

„ZOOM POS INT“.

NOTE: Preset settings have priority over „ZOOM POS INT“ settings.

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 LENS INIT: Initialisation of the lens (1x, WIDE). Use the up/down buttons to select

“LENS INIT“ and press SET to confirm.

 END: Return to main menu.

2.8. Exposure

1. Press SET to call up the main menu. Use the up/down buttons to select „EXPOSURE“.

2. Press SET to access the EXPOSURE sub-menu.

 BRIGHTNESS: Use the up/down buttons to select „BRIGHTNESS“. Increase or decrease

the position of the brightness by using the left/right buttons. You will see the changes on

the screen. Once you are satisfied with your choice, select “END”.

 IRIS: Use the up/down buttons to select „IRIS”. Use the left/right buttons to select „AUTO“

or „MANUAL“.

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Santec SNC-565IR/W User manual

Santec SNC-565IR/W User manual

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