USRobotics R24.0616.00 User manual

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English . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Installation .............................................................................1

Troubleshooting...................................................................... 5

Additional Information ............................................................. 7

Français. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installation ............................................................................ 9

Dépannage ............................................................................13

Informations complémentaires .................................................15

Deutsch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installation ...........................................................................17

Fehlerbehebung .....................................................................21

Weitere Informationen ........................................................... 23

Italiano . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Installazione ........................................................................ 25

Risoluzione di problemi ......................................................... 29

Informazioni aggiuntive ..........................................................31

Español . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Instalación ........................................................................... 33

Solución de problemas........................................................... 37

Información adicional ............................................................ 39

Nederlands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installatie .............................................................................41

Problemen oplossen .............................................................. 45

Extra informatie .................................................................... 47

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English

1

English

Installation

Package Contents

Physical Features

LEDs

Back

! 5436A Wireless USB Print Server ! Quick Installation Guide

! Switching power adapter ! Installation CD-ROM

LED State Function

LAN

Solid Ethernet LAN link is achieved.

Flashing Sending or receiving LAN data.

Off Not connected to LAN.

WLAN

Solid Ethernet WAN link is achieved.

Flashing Sending or receiving WAN data.

Off Not connected to WAN.

ACT

Flashing Sending or receiving data.

ERR

Solid No printer connection is detected.

Off Printer is connected.

Item Function

RESET

To restore your print server to the factory default settings:

1. Unplug the power adapter from the print server.

2. Press and hold the RESET button.

3. Plug the power adapter back in to the print server.

4. Release the RESET button.

To print a status page, press the

RESET

button once.

LAN

Connects the print server to your computer’s Ethernet adapter.

USB

Connects the print server to your computer’s USB adapter.

POWER

Connects your print server to the supplied power adapter.

W

LAN

ERR

AC

T

POWER

P O W E R

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English

Requirements

! A computer with an Ethernet internet connection

! The Installation CD-ROM that came with your printer

! An HTML 4.01-compliant Web Browser (such as Internet Explorer 5.5 or

later or Netscape 8.0 or later) with JavaScript enabled

! Ethernet cable

! USB cable

Installation Instructions

Step One: Connect the Wireless USB Print Server

Note:The Wireless USB Print Server must be connected to your network using

an Ethernet cable for the initial configuration. After the initial configura-

tion, you can establish a wireless connection to the network.

1. Turn on your printer.

2. Connect one end of the USB cable to the USB port on your printer, and con-

nect the other end to the

USB port on the print server.

3. Connect one end of the Ethernet cable to your router and the other end to

the

LAN port on the print server.

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3

4. Slide the standard power plug for your country on to the power adapter.

Apply enough pressure to cause a click and firmly seat the plug. The power

adapter must be unplugged when you attach the plug.

5. Connect the included power adapter to the

POWER power port on the print

server and plug the power adapter into a standard power outlet.

Step Two: Configure the Wireless USB Print Server

1. Verify you are logged on to your computer as an administrator. You must be

logged on as an administrator to ensure the software will be properly

installed.

2. Insert the USRobotics Installation CD-ROM.

3. Select

Setup Wizard and click Next.

4. Select the Wireless USB Print Server from the list and click

Next.

Follow the on-screen instructions to configure the settings for the print

server. Make sure your enter the correct settings for your wireless network,

including SSID, security information, and network type (Infrastructure or

AdHoc).

5. Click

Finish.

6. When prompted to install the PTP (Peer-to-Peer) driver, click

Yes. Then,

click

Next and follow the on-screen instructions.

7. In the Printer Port Setup, select the printer and click

Next.

" If you do not see the printer, click

Refresh until the port name appears.

8. Select the printer from the

Existing Printers list.

" If the printer doesn’t appear, click

Add New Printer and follow the on-

screen instructions.

9. Click

Connect.

" If you do not see an asterisk next to the port name in the Printer Port

Setup screen, click

Refresh. If it still doesn’t appear, refer to the “Trouble-

shooting” section in this guide.

10. Click

Close to complete the setup.

North America

UK

Europe

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English

Step Three: Print a Test Page

1. Windows XP, 2000, and NT Users:

o

Click Windows Start > Printers and Faxes.

Windows Me, 98, and 95 Users:

1) Click Windows

Start > Settings > Control Panel.

2) Within Control Panel, click

Printers and Faxes.

2. Right-click the printer you just installed and select

Properties.

3. Click

Print Test Page. Your printer should successfully print a test page. If it

does not print a test page, refer to the “Troubleshooting” section in this

guide.

Step Four: Setup the Print Server for Wireless Access

You can now access the wireless functions of the Wireless USB Print Server.

1. Disconnect the Ethernet cable and the power adapter from the print server.

2. Reconnect the power adapter to restart the print server. The print server

should now establish a wireless connection to your wireless router or access

point.

3. Repeat the instructions from Step Three: Print a Test Page.

If you are unable to print the test page, there is a problem with your wireless

connection. Refer to the Troubleshooting section in this guide.

Step Five: Connect Clients to the Wireless USB Print Server

To allow other computers on your network to print using the Wireless USB Print

Server, you must perform the client installation procedure on each computer.

Note:You may need the Installation CD-ROM that came with your printer.

1. Insert the U.S. Robotics Installation CD-ROM into the CD-ROM drive.

2. Click

Additional Installs and then click Next.

3. Select

User and then follow the on-screen instructions to install the print

server software.

4. When prompted, select the printer and click

Next.

5. Select the printer from the

Existing Printers list.

" If the printer doesn’t appear, click

Add New Printer and follow the on-

screen instructions.

6. Click

Close.

Congratulations. You have successfully completed the installation procedure.

Please register your Wireless USB Print Server at

www.usr.com/productreg/

.

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5

Troubleshooting

For Macintosh and Linux assistance, refer to the Troubleshooting section in the

User Guide on the Installation CD-ROM.

Basic Troubleshooting Procedure

This procedure addresses a number of symptoms that you might experience with

your print server:

1. Verify the physical cable connections between the print server, the printer,

your router, and your power outlet.

2. Ensure that the power outlet to which the print server is connected is a live

outlet.

3. Refer to the LED descriptions at the beginning of this guide and then check

the LEDs on the print server to make sure you are receiving power and that

there is not a print error.

If you still have trouble using the phone, follow the procedure below that best

describes your symptom.

My Setup Wizard cannot detect the Wireless USB Print

Server.

Solution:

Restore the factory default settings of the print server and repeat the installation

procedure. To restore the factory default settings:

1. Unplug the power adapter from the print server.

2. Press and hold the

RESET button.

3. Plug the power adapter back in to the print server.

4. Release the

RESET button.

At the end of the Setup Wizard, I receive a message that says

“Network busy, or device not found”.

Solution:

On the main menu of the U.S. Robotics Installation CD-ROM, click

Additional

Installs and then click User. Follow the on-screen instructions to continue the

installation procedure.

My Wireless USB Print Server is not appearing in the Printer

Port Setup screen.

Solution:

Restore the factory default settings of the print server and repeat the installation

procedure. To restore the factory default settings:

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1. Unplug the power adapter from the print server.

2. Press and hold the

RESET button.

3. Plug the power adapter back in to the print server.

4. Release the

RESET button.

I am unable to add my printer in Add Printer Wizard.

Solution:

Your printer may not be compatible with the Wireless USB Print Server. Close all

the print server setup screens and disconnect the printer from the print server.

1. Install the printer on your computer according to the printer manufacturer’s

instructions.

2. When finished, reconnect the printer to the print server.

3. Click Windows

Start > Programs > U.S. Robotics Print Server > Print Driver

Setup

.

4. Follow the on-screen instructions to complete the installation.

I am unable to print a test page.

Solution:

1. Windows XP, 2000, and NT Users:

o

Click Windows Start > Printers and Faxes.

Windows Me, 98, and 95 Users:

1) Click Windows

Start > Settings > Control Panel.

2) Within Control Panel, click

Printers and Faxes.

2. Right-click the printer you just installed, select

Properties, and then click the

Ports tab.

3. Make sure the print server port is selected. If it is not, select it, click

Apply,

and then click

OK. You should now be able to print a test page.

I am unable to print via a wireless connection or the Wireless

USB Print Server is not connecting to my wireless network.

Solution 1:

Make sure you have the SSID and security information that match the settings of

the wireless router in your network. If any of this information doesn’t match, you

will not be able to connect to the wireless network. You will need to reconnect

the print server to your router using an Ethernet cable in order to make any con-

figuration changes.

Solution 2:

Make sure your router or access point is using only WEP or WPA-PSK with

TKIP for security. These are the only two types of security that the Wireless USB

Print Server supports.

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7

I created a new wireless network and my Wireless USB Print

Server cannot connect.

Solution:

1. Insert the U.S. Robotics Installation CD-ROM into your CD-ROM drive.

2. Click

Setup Wizard and follow the on-screen instructions.

3. When you get to the areas concerning wireless settings, enter the appropriate

information for the new wireless network.

I have installed my multi-function printer, but my fax and

scanner capabilities do not work.

Solution:

If you have a multi-function printer (printer/fax/scanner) connected to the print

server, only the printer functionality will work.

I tried to install the software for Peer-to-Peer (PTP) printing,

but received an error message and the installation was

aborted.

Solution:

If you have previously installed the Wireless USB Print Server software, you will

need to uninstall it before you can install the Peer-to-Peer software.

1. Click Windows

Start > Programs > Print Server.

2. Select

Uninstall and follow the on-screen instructions.

3. When the uninstallation is complete, you will need to reboot your computer.

You will then be able to install the Peer-to-Peer software.

Additional Information

For Regulatory and Warranty information, see the User Guide on the

USRobotics Installation CD-ROM.

For operation and configuration information, see the User Guide on the

USRobotics Installation CD-ROM.

For troubleshooting and technical support:

1. See the User Guide on the USRobotics Installation CD-ROM.

2. Go to the Support section of the USRobotics Web site at

www.usr.com/support/

.

Many of the most common difficulties that users experience have been

addressed in the FAQ and Troubleshooting Web pages for your print server.

The Support pages also contain information on the latest firmware and may

contain documentation updates.

8

English

3. Submit your technical support question using an online form, or contact the

USRobotics Technical Support Department.

Model Number Serial Number

5436A

Country Webmail Voice

Austria www.usr.com/emailsupport/de 07110 900 116

Belgium (Flemish) www.usr.com/emailsupport/bn

070 23 35 45

Belgium (French) www.usr.com/emailsupport/be 070 23 35 46

Czech Republic www.usr.com/emailsupport/cz

Denmark www.usr.com/emailsupport/ea 38323011

Finland www.usr.com/emailsupport/ea

08 0091 3100

France www.usr.com/emailsupport/fr 0825 070 693

Germany www.usr.com/emailsupport/de

0180 567 1548

Greece www.usr.com/emailsupport/gr

Hungary www.usr.com/emailsupport/hu 0180 567 1548

Ireland www.usr.com/emailsupport/uk 1890 252 130

Italy www.usr.com/emailsupport/it

800 979 266

Luxembourg www.usr.com/emailsupport/be 342 080 8318

Middle East/Africa www.usr.com/emailsupport/me

870 844 4546

Netherlands www.usr.com/emailsupport/bn 0900 202 5857

Norway www.usr.com/emailsupport/ea

23 16 22 37

Poland www.usr.com/emailsupport/pl

Portugal www.usr.com/emailsupport/pt 21 415 4034

Russia www.usr.com/emailsupport/ru 8 800 200 20 01

Spain www.usr.com/emailsupport/es

902 117964

Sweden www.usr.com/emailsupport/se 08 5016 3205

Switzerland www.usr.com/emailsupport/de

0848 840 200

Turkey www.usr.com/emailsupport/tk 0212 444 4 877

UAE www.usr.com/emailsupport/me

0800 877 63

UK www.usr.com/emailsupport/uk 0870 844 4546

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16

Français

Vous trouverez des réponses à la plupart des problèmes rencontrés par les

utilisateurs dans les pages Web FAQ et Dépannage consacrées à votre serveur

d'impression. Les pages d'assistance contiennent également des informations

sur les microcodes les plus récents et les mises à jour de documentation.

3. Posez votre question à l'assistance technique à l'aide du formulaire en ligne ou

contactez le service d'assistance technique d'USRobotics.

Numéro de modèle Numéro de série

5436A

Pays Adresse Web Téléphone

Autriche www.usr.com/emailsupport/de 07110 900 116

Belgique (Flamand) www.usr.com/emailsupport/bn

070 23 35 45

Belgique (Français) www.usr.com/emailsupport/be 070 23 35 46

République tchèque www.usr.com/emailsupport/cz

Danemark www.usr.com/emailsupport/ea 38323011

Finlande www.usr.com/emailsupport/ea

08 0091 3100

France www.usr.com/emailsupport/fr 0825 070 693

Allemagne www.usr.com/emailsupport/de

0180 567 1548

Grèce www.usr.com/emailsupport/gr

Hongrie www.usr.com/emailsupport/hu 0180 567 1548

Irlande www.usr.com/emailsupport/uk 1890 252 130

Italie www.usr.com/emailsupport/it

800 979 266

Luxembourg www.usr.com/emailsupport/be 342 080 8318

Moyen-Orient/Afrique www.usr.com/emailsupport/me

870 844 4546

Pays-Bas www.usr.com/emailsupport/bn 0900 202 5857

Norvège www.usr.com/emailsupport/ea

23 16 22 37

Pologne www.usr.com/emailsupport/pl

Portugal www.usr.com/emailsupport/pt 21 415 4034

Russie www.usr.com/emailsupport/ru 8 800 200 20 01

Espagne www.usr.com/emailsupport/es

902 117964

Suède www.usr.com/emailsupport/se 08 5016 3205

Suisse www.usr.com/emailsupport/de

0848 840 200

Turquie www.usr.com/emailsupport/tk 0212 444 4 877

EAU www.usr.com/emailsupport/me

0800 877 63

Royaume-Uni www.usr.com/emailsupport/uk 0870 844 4546

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24

Deutsch

finden Sie außerdem Informationen zur neuesten Firmware und evtl.

Updates zu Dokumentationen.

3. Senden Sie Ihre Fragen technischer Natur bitte über das entsprechende

Online-Formular ein oder wenden Sie sich persönlich an die Mitarbeiter des

Technischen Supports von USRobotics.

Modellnummer Seriennummer

5436A

Land E-Mail Telefon

Österreich www.usr.com/emailsupport/de 07110 900116

Belgien (Niederländ.) www.usr.com/emailsupport/bn

070 23 35 45

Belgien (Franz.) www.usr.com/emailsupport/be 070 23 35 46

Tschechische Republik www.usr.com/emailsupport/cz

Dänemark www.usr.com/emailsupport/ea 38323011

Finnland www.usr.com/emailsupport/ea

08 0091 3100

Frankreich www.usr.com/emailsupport/fr 0825 070 693

Deutschland www.usr.com/emailsupport/de

0180 567 1548

Griechenland www.usr.com/emailsupport/gr

Ungarn www.usr.com/emailsupport/hu 0180 567 1548

Irland www.usr.com/emailsupport/uk 1890 252 130

Italien www.usr.com/emailsupport/it

800 979 266

Luxemburg www.usr.com/emailsupport/be 342 080 8318

Naher Osten/Afrika www.usr.com/emailsupport/me

870 844 4546

Niederlande www.usr.com/emailsupport/bn 0900 202 5857

Norwegen www.usr.com/emailsupport/ea

23 16 22 37

Polen www.usr.com/emailsupport/pl

Portugal www.usr.com/emailsupport/pt 21 415 4034

Russland www.usr.com/emailsupport/ru 8 800 200 20 01

Spanien www.usr.com/emailsupport/es

902 117964

Schweden www.usr.com/emailsupport/se 08 5016 3205

Schweiz www.usr.com/emailsupport/de

0848 840 200

Türkei www.usr.com/emailsupport/tk 0212 444 4 877

VAE www.usr.com/emailsupport/me

0800 877 63

Großbritannien www.usr.com/emailsupport/uk 0870 844 4546

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32

Italiano

informazioni sul firmware più recente ed eventuali aggiornamenti della

documentazione.

3. Inviare domande utilizzando il modulo online o contattare direttamente il

reparto di supporto tecnico USRobotics.

Numero di modello Numero di serie

5436A

Stato Sito Web Telefono

Austria www.usr.com/emailsupport/de 07110 900 116

Belgio (area fiamminga) www.usr.com/emailsupport/bn

070 23 35 45

Belgio (area francese) www.usr.com/emailsupport/be 070 23 35 46

Repubblica Ceca www.usr.com/emailsupport/cz

Danimarca www.usr.com/emailsupport/ea 38323011

Finlandia www.usr.com/emailsupport/ea

08 0091 3100

Francia www.usr.com/emailsupport/fr 0825 070 693

Germania www.usr.com/emailsupport/de

0180 567 1548

Grecia www.usr.com/emailsupport/gr

Ungheria www.usr.com/emailsupport/hu 0180 567 1548

Irlanda www.usr.com/emailsupport/uk 1890 252 130

Italia www.usr.com/emailsupport/it

800 979 266

Lussemburgo www.usr.com/emailsupport/be 342 080 8318

Medio Oriente e Africa www.usr.com/emailsupport/me

870 844 4546

Paesi Bassi www.usr.com/emailsupport/bn 0900 202 5857

Norvegia www.usr.com/emailsupport/ea

23 16 22 37

Polonia www.usr.com/emailsupport/pl

Portogallo www.usr.com/emailsupport/pt 21 415 4034

Russia www.usr.com/emailsupport/ru 8 800 200 20 01

Spagna www.usr.com/emailsupport/es

902 117964

Svezia www.usr.com/emailsupport/se 08 5016 3205

Svizzera www.usr.com/emailsupport/de

0848 840 200

Turchia www.usr.com/emailsupport/tk 0212 444 4 877

Emirati Arabi Uniti www.usr.com/emailsupport/me

0800 877 63

Regno Unito www.usr.com/emailsupport/uk 0870 844 4546

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40

Español

La mayoría de los problemas que experimentan los usuarios aparecen en las

páginas de preguntas más frecuentes y solución de problemas del servidor de

impresión. Asimismo, el sitio Web de asistencia técnica contiene información

sobre el firmware más reciente y las actualizaciones de la documentación.

3. Si tiene dudas sobre cuestiones técnicas, envíe sus preguntas por medio de un

formulario en línea o póngase en contacto con el equipo de asistencia técnica

de USRobotics.

Número de modelo Número de serie

5436A

País Dirección del sitio Web Teléfono

Austria www.usr.com/emailsupport/de 07110 900 116

Bélgica (flamenco) www.usr.com/emailsupport/bn

070 23 35 45

Bélgica (francés) www.usr.com/emailsupport/be 070 23 35 46

República Checa www.usr.com/emailsupport/cz

Dinamarca www.usr.com/emailsupport/ea 38323011

Finlandia www.usr.com/emailsupport/ea

08 0091 3100

Francia www.usr.com/emailsupport/fr 0825 070 693

Alemania www.usr.com/emailsupport/de

0180 567 1548

Grecia www.usr.com/emailsupport/gr

Hungría www.usr.com/emailsupport/hu 0180 567 1548

Irlanda www.usr.com/emailsupport/uk 1890 252 130

Italia www.usr.com/emailsupport/it

800 979 266

Luxemburgo www.usr.com/emailsupport/be 342 080 8318

Oriente Medio/África www.usr.com/emailsupport/me

870 844 4546

Países Bajos www.usr.com/emailsupport/bn 0900 202 5857

Noruega www.usr.com/emailsupport/ea

23 16 22 37

Polonia www.usr.com/emailsupport/pl

Portugal www.usr.com/emailsupport/pt 21 415 4034

Rusia www.usr.com/emailsupport/ru 8 800 200 20 01

España www.usr.com/emailsupport/es

902 117964

Suecia www.usr.com/emailsupport/se 08 5016 3205

Suiza www.usr.com/emailsupport/de

0848 840 200

Turquía www.usr.com/emailsupport/tk 0212 444 4 877

Emiratos Árabes Unidos www.usr.com/emailsupport/me

0800 877 63

Reino Unido www.usr.com/emailsupport/uk 0870 844 4546

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48

Nederlands

De meest voorkomende problemen waar gebruikers mee te maken

krijgen, worden besproken in de gedeelten FAQ (Veelgestelde vragen)

en Troubleshooting (Problemen oplossen) voor de printserver. Op de

ondersteuningswebsite vindt u ook informatie over de nieuwste firmware-

en documentatie-updates.

3. Gebruik een online formulier om ons uw technische vraag toe te sturen of

neem contact op met de afdeling Technische ondersteuning van USRobotics .

Modelnummer Serienummer

5436A

Land Webmail Telefoonnr.

Oostenrijk www.usr.com/emailsupport/de 07110 900 116

België (Vlaams) www.usr.com/emailsupport/bn

070 23 35 45

België (Frans) www.usr.com/emailsupport/be 070 23 35 46

Tsjechische Republiek www.usr.com/emailsupport/cz

Denemarken www.usr.com/emailsupport/ea 38323011

Finland www.usr.com/emailsupport/ea

08 0091 3100

Frankrijk www.usr.com/emailsupport/fr 0825 070 693

Duitsland www.usr.com/emailsupport/de

0180 567 1548

Griekenland www.usr.com/emailsupport/gr

Hongarije www.usr.com/emailsupport/hu 0180 567 1548

Ierland www.usr.com/emailsupport/uk 1890 252 130

Italië www.usr.com/emailsupport/it

800 979 266

Luxemburg www.usr.com/emailsupport/be 342 080 8318

Midden-Oosten/Afrika www.usr.com/emailsupport/me

870 844 4546

Nederland www.usr.com/emailsupport/bn 0900 202 5857

Noorwegen www.usr.com/emailsupport/ea

23 16 22 37

Polen www.usr.com/emailsupport/pl

Portugal www.usr.com/emailsupport/pt 21 415 4034

Rusland www.usr.com/emailsupport/ru 8 800 200 20 01

Spanje www.usr.com/emailsupport/es

902 117964

Zweden www.usr.com/emailsupport/se 08 5016 3205

Zwitserland www.usr.com/emailsupport/de

0848 840 200

Turkije www.usr.com/emailsupport/tk 0212 444 4 877

Verenigde Arabische

Emiraten

www.usr.com/emailsupport/me

0800 877 63

Groot-Brittannië www.usr.com/emailsupport/uk 0870 844 4546

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USRobotics R24.0616.00 User manual

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