US Robotics USR8001 Installation guide

Broadband Router

with USB Print Server

Quick Installation Guide

Guide d'installation rapide

Installationsanleitung

Guida per l'installazione rapida

Beknopteinstallatiegids

Guía breve de instalación

R24.0513.00

rev 4 03/2005

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Quick Installation Guide

Package Contents:

• Broadband Router with USB Print Server

• 5.0 VDC power supply

• Ethernet cable

• Installation CD-ROM

•Quick Installation Guide

Front View

Rear View

LEDS Action Function

WAN LINK

Lighted WAN Ethernet signal detected

Blinking Sending or receiving WAN data

WAN 10/100

Lighted 100 Mbps WAN link is achieved

Off 10 Mbps WAN link is achieved

LAN LINK/ACT

Lighted LAN Ethernet signal detected

Blinking Sending or receiving LAN data

LAN 10/100

Lighted 100 Mbps LAN link is achieved

Off 10 Mbps LAN link is achieved

Printer

Lighted Link to printer is achieved

Blinking Sending or receiving printer data

System

Blinking Router is functioning properly

Power

Lighted Receiving power

Feature Function

5.0 VDC Power supply connection port

2

What You Need to Begin

• PC with an Ethernet adapter (NIC) installed

• A functioning Ethernet-based cable or DSL modem

OR

an RS-232-based analogue or ISDN modem and an RS-232 cable

• Operating System installation CD-ROM

• Internet Explorer 5.0 or later

OR

Netscape 7.0 or later

• Your CD-ROM drive letter (for example, D)

• Your router product number and serial number, located on the bottom label of the router. If

you ever need to call our Technical Support department, you will need this number to

receive assistance.

Router Installation

The U.S. Robotics Broadband Router with USB Print Server can easily be connected to any Ether-

net-based cable or DSL modem, or an RS-232 based analogue or ISDN modem.

Note: For the most updated information, visit: http://www.usr.com/support

You can also refer to the

User Guide

on the U.S. Robotics Installation CD-ROM for more

detailed information.

Step 1: Connect your modem to the router.

Cable or DSL Modem

1. Turn off your PC and your modem.

2. Locate the Ethernet cable that connects your modem to your PC’s Ethernet adapter, and dis-

connect it from your PC only: do not disconnect the cable from your modem.

RESET To reset the router to the factory default settings:

1. Unplug the power supply.

2. Press in and hold the RESET button.

3. While holding the RESET button, plug in the power supply.

4. Continue to hold the RESET button until the SYSTEM LED begins flashing.

COM To connect an analogue or ISDN modem

PRINTER To connect a USB printer to the LAN

LAN ports 1-4 To connect devices to the LAN

WAN RJ-45 port to connect a broadband modem

Product Number Serial Number

8001

Feature Function

3

3. Connect the free end of the Ethernet cable to the WAN port on the rear of the router.

Analogue or ISDN Modem

1. Turn off your PC and your modem.

2. Locate the serial cable that connects your modem to your PC’s serial port, and disconnect it

from the PC only. Do not disconnect the cable from your modem.

3. Connect the free end of the serial cable to the COM port on the rear of the router.

Step 2: Connect your router to your computer and power supply.

1. Connect one end of the supplied Ethernet cable to your PC’s Ethernet adapter.

2. Connect the other end to one of the router’s LAN ports.

LAN

WAN

Modem

PC

Router

LAN

WAN

PC

Router

Modem

LAN

WAN

Cable or DSL

Router

Modem

PC

4

3. Turn on your modem.

4. Connect the supplied power cord to the 5.0 VDC port on the router.

Note to UK Users: Replace the plug on power adapter with the UK standard plug that is

supplied in your US Robotics package. Apply enough pressure to cause a click and firmly

seat the new plug.

5. Plug the power adapter into a standard power outlet.

6. Turn on your PC.

Step 3: Configure the basic connection settings.

Windows XP and Me users: If Universal Plug and Play launches, follow the on-screen

instructions instead of steps 1 and 2 below:

1. Launch a Web browser.

2. In the location or address line, type http://192.168.123.254 and press Enter to access the

router configuration Web User Interface.

3. Click Log in—there is no default password.

LAN

WAN

A

na

l

ogue or

ISDN

PC

Router

Modem

LAN

WAN

Cable or DSL

Router

Modem

PC

LAN

WAN

A

na

l

ogue or

ISDN

PC

Router

Modem

5

4. Select Wizard from the menu.

The Setup Wizard will lead you through the basic router configuration process. If you are

unsure about any connection information required by the wizard, contact your ISP.

Note: For configuration details and USB printer installation instructions, refer to the

User

Guide

on the U.S. Robotics Installation CD-ROM.

5. Make a backup of your new configuration settings:

• Select the To olb ox menu.

• Click Backup Setting.

• Your system will prompt you to save or open the file. Select Save and click OK.

• Browse to the location at which you want the backup file saved and click Save.

Cable or DSL Users

To verify your Internet connection, launch a Web browser and register your product at

www.usr.com/productreg. If the page loads, you are finished with the installation procedure. If

the page does not load, proceed to Troubleshooting, later in this document.

Analogue or ISDN Users

To verify your Internet connection, click Connect in the Status page to initiate a dial-up session

with your ISP. The Status page will indicate whether or not the call was successful. If the settings

are correct, the analogue or ISDN modem can be used to connect to the Internet. If the connection

fails, verify that you entered the correct values.

Congratulations! The installation procedure is now complete.

Troubleshooting

I can’t connect to the Router’s Web User Interface.

Possible Solution 1:

Make sure all the Ethernet cables are properly and securely connected and the power cord is

plugged in.

Possible Solution 2:

Make sure that you correctly performed all the steps in the “Before You Begin” section of the

User

Guide

. If your computer is configured to use a static IP address, you must now reconfigure it to

Obtain an IP address automatically.

Possible Solution 3:

Make sure that your PC is using an IP address that is within the default range of 192.168.123.xxx.

Make sure the address of the subnet mask is 255.255.255.0. If necessary, the Default Gateway

should be 192.168.123.254. To verify all these settings, perform the following steps:

Windows Me, 98, and 95 Users:

• Click Windows Start > Run.

•Type winipcfg and click OK.

6

• Check the IP Address, Subnet Mask, Default Gateway, and DNS server data to

make sure they are correct.

If the information is not correct, click Release All > Renew All.

Windows XP, 2000, and NT Users:

• Click Windows Start > Run.

•Type cmd and click OK.

• At the DOS prompt, type ipconfig /all and press Enter.

• Check the IP Address, Subnet Mask, Default Gateway, and DNS server data to

make sure they are correct. If the information is not correct:

•Type ipconfig /release and press Enter.

•Type ipconfig /renew and press Enter.

Possible Solution 4:

You need to verify the connection setting of your Web browser and that the HTTP Proxy feature of

your Web browser is disabled. You need to do this so that your Web browser can read the config-

uration pages inside your router.

• Launch your Web browser.

Internet Explorer users:

• Click Too ls > Internet Options, and select the Connections tab.

• Select Never dial a connection, then click Apply.

• Click OK.

• Click Too ls > Internet Options.

• Click the Connections tab, and click the LAN Settings button.

• Clear all the check boxes and click OK.

• Click OK.

Netscape Navigator users: Perform the following series of steps twice:

• Click Edit > Preferences.

• In the Category window, double-click Advanced.

• Click Proxies > Direct connection to the Internet. Then click OK.

I can’t access the Internet.

Possible Solution 1:

Make sure the power cord and all the Ethernet cables are connected correctly. This includes the

cables connecting the router, the modem, and all the PCs.

Possible Solution 2:

Reboot the router by unplugging and plugging in the power supply.

I do not know whether my IP address is static or dynamic.

Possible Solution:

Verify with your Internet Service Provider whether you have a dynamic or static IP address.

If you have a dynamic IP address, select Dynamic IP Address as the WAN Type in the Web User

Interface, and the router will automatically obtain the information it needs from your service pro-

vider.

7

If you have a static IP address, select Static IP Address as the WAN Type in the Web User Inter-

face.

My cable or DSL service is not working, but I need to access the Internet.

Possible Solution:

If you have an external analogue modem and dial-up Internet service, you can still access the

Internet.

• Connect the external analogue modem according to the procedure described in this

guide.

• Open a Web browser and type http://192.168.123.254 and press Enter to access the

Web User Interface.

• Click Primary Setup > Change > Dial-up Network.

• Enter the appropriate information for your dial-up Internet service and click Save.

While trying to check my network configuration settings in Windows Me or XP, I

can’t find the Network icon.

Possible Solution:

The default setting in Windows XP and Me is to not show all of the icons within the Control Panel.

To change the default setting to show all icons:

Windows XP users:

• Click Windows Start > Control Panel.

• Within Control Panel, click View all Control Panel options on the left side of the

screen.

Windows Me users:

• Click Windows Start > Settings > Control Panel.

• Within Control Panel, click View all Control Panel options on the left side of the

screen.

All the Control Panel icons should now be visible.

I don’t know how to configure the TCP/IP protocol to work with the router.

Possible Solution:

You have the TCP/IP protocol installed, but it is not configured to work with the router.

Windows XP users:

1. Click Windows Start > Control Panel.

2. Double-click the Network Connections icon.

3. Click the General tab, and select the TCP/IP line that has been assigned to your net-

work card.

4. Click the Properties button.

5. Configure IP addressing:

• To obtain the IP address automatically through the DHCP server:

Click the General tab, select Obtain an IP address automatically, and click OK

> OK. This is the preferred method for configuring PCs.

8

• For instructions on specifying the IP address manually, refer to the

User Guide

on

the U.S. Robotics Installation CD-ROM.

Windows 2000 users:

1. Click Windows Start > Settings, then click Network and Dialup connections.

2. Double-click the Local Area Connections icon and select Properties.

3. Select the TCP/IP line that has been assigned to your network card and select Proper-

ties.

4. Configure IP addressing:

• To obtain the IP address automatically through the DHCP server:

Click the IP Address tab, select Obtain an IP address automatically and click

OK > OK. This is the preferred method for configuring PCs.

• For instructions on specifying the IP address manually, refer to the

User Guide

on

the U.S. Robotics Installation CD-ROM.

Windows NT users:

1. Click Windows Start > Settings > Control Panel.

2. Double-click the Network icon.

3. Click the Protocols tab and select the TCP/IP line that has been assigned to your net-

work card.

4. Click the Properties button.

5. Configure IP addressing:

• To obtain the IP address automatically through the DHCP server:

Click the IP Address tab and select Obtain IP address from a DHCP server and

click OK > OK. This is the preferred method for configuring PCs.

• For instructions on specifying the IP address manually, refer to the

User Guide

on

the U.S. Robotics Installation CD-ROM.

Windows Me, 98, or 95 users:

1. Click Windows Start > Settings > Control Panel.

2. Double-click the Network icon.

3. Click the Configuration tab and select the TCP/IP line that has been assigned to your

network card.

4. Click the Properties button.

5. Configure IP addressing:

• To obtain the IP address automatically through the DHCP server:

Click the IP Address tab, select Obtain an IP address automatically and click

OK > OK. This is the preferred method for configuring PCs.

• For instructions on specifying the IP address manually, refer to the

User Guide

on

the U.S. Robotics Installation CD-ROM.

You can use the ping command to verify whether your PC has successfully connected to the

router. For ping command instructions, refer to the

User Guide

on the U.S. Robotics Installation

CD-ROM.

9

I can’t see my USB printer on the network.

Possible Solution 1:

You did not configure your network for printer access through the router. For complete instruc-

tions on installing the printer, including computer configuration, see the printer installation

instructions in the

User Guide

on the U.S. Robotics Installation CD-ROM.

Possible Solution 2:

Your USB printer may not be compatible with the Broadband Router with USB Print Server. Some

printers, including Windows only printers (or

Win-Printers

) will not function with this router. For a

printer compatibility list, refer to the U.S. Robotics Web site at www.usr.com

I can’t see my USB device on the network.

Possible Solution:

The USB port on the Broadband Router with USB Print Server can only be used to connect a USB

printer. Other USB devices, such as modems, network cards, scanners, digital cameras, MP3

players, and hard drives, will not work with this router.

Are You Still Having Problems?

1. Refer to the

User Guide

on the U.S. Robotics Installation CD-ROM.

2. Go to the Support section of the U.S Robotics Web site at www.usr.com

Many of the most common difficulties that users experience have been addressed in the

FAQ and Troubleshooting Web pages for your product. The product number of the Broad-

band Router with USB Print Server is 8001. You may need to know this to obtain information

on the U.S. Robotics Web site.

3. Contact the U.S. Robotics Technical Support Department.

Technical questions about U.S. Robotics products can also be answered by technical sup-

port specialists.

Country Voice Webmail Support Hours

United States (888) 216-2850 http://www.usr.com/emailsupport 7:00 A.M. - 10:00 P.M., M-F CST

9:00 A.M. - 7:00 P.M., S-S CST

Canada (888) 216-2850 http://www.usr.com/emailsupport 7:00 A.M. - 10:00 P.M., M-F CST

9:00 A.M. - 7:00 P.M., S-S CST

Austria 07 110 900 116 http://www.usr.com/emailsupport/de 9:00A.M.–17:00P.M.,M-F

Belgium (Flemish) +32 (0)70 233 545 http://www.usr.com/emailsupport/ea 9:00A.M.–17:00P.M.,M-F

Belgium (French) +32 (0)70 233 546 http://www.usr.com/emailsupport/ea 9:00A.M.–17:00P.M.,M-F

Denmark +45 7010 4030 http://www.usr.com/emailsupport/uk 9:00A.M.–17:00P.M.,M-F

Finland +358 98 171 0015 http://www.usr.com/emailsupport/ea 10:00A.M.–18:00P.M.,M-F

France 082 507 0693 http://www.usr.com/emailsupport/fr 9:00A.M.–17:00P.M.,M-F

Germany 01805671548 http://www.usr.com/emailsupport/de 9:00A.M.–17:00P.M.,M-F

Hungary 01805671548 http://www.usr.com/emailsupport/hu 9:00A.M.–17:00P.M.,M-F

Ireland +44 870 844 4546 http://www.usr.com/emailsupport/uk 9:00A.M.–18:00P.M.,M-F

Italy 848 80 9903 http://www.usr.com/emailsupport/it 9:00A.M.–17:00P.M.,M-F

Luxembourg +352 342 080 8318 http://www.usr.com/emailsupport/bn 9:00A.M.–17:00P.M.,M-F

Middle East/Africa +44 870 844 4546 http://www.usr.com/emailsupport/me 9:00A.M.–17:00P.M.,M-F

10

For current support contact information, go to http://www.usr.com/support

Netherlands 0900 20 25 857 http://www.usr.com/emailsupport/ea 9:00A.M.–17:00P.M.,M-F

Norway +47 23 50 0097 http://www.usr.com/emailsupport/ea 9:00A.M.–17:00P.M.,M-F

Poland http://www.usr.com/emailsupport/pl 8:00A.M.–18:00P.M.,M-F

Portugal +351 (0)21 415 4034 http://www.usr.com/emailsupport/pt 9:00A.M.–17:00P.M.,M-F

Spain 902 117 964 http://www.usr.com/emailsupport/es 9:00A.M.–17:00P.M.,M-F

Sweden +46 (0) 77 128 1020 http://www.usr.com/emailsupport/ea 9:00A.M.–17:00P.M.,M-F

Switzerland +0848 840 200 http://www.usr.com/emailsupport/de 9:00A.M.–17:00P.M.,M-F

UK 0870 844 4546 http://www.usr.com/emailsupport/uk 9:00A.M.–17:00P.M.,M-F

Country Voice Webmail Support Hours

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Pour obtenir les coordonnées les plus récentes de l'assistance technique, visitez le site

http://www.usr.com/support

Pays-Bas 0900 20 25 857 http://www.usr.com/emailsupport/ea De 9h à 17h, du L. au V.

Norvège +47 23 50 0097 http://www.usr.com/emailsupport/ea De 9h à 17h, du L. au V.

Pologne http://www.usr.com/emailsupport/pl De 8h à 18h, du L. au V.

Portugal +351 (0) 21 415 4034 http://www.usr.com/emailsupport/pt De 9h à 17h, du L. au V.

Espagne 902 117 964 http://www.usr.com/emailsupport/es De 9h à 17h, du L. au V.

Suède +46 (0) 77 128 1020 http://www.usr.com/emailsupport/ea De 9h à 17h, du L. au V.

Suisse +0848 840 200 http://www.usr.com/emailsupport/de De 9h à 17h, du L. au V.

Royaume-Uni 0870 844 4546 http://www.usr.com/emailsupport/uk De 9h à 17h, du L. au V.

Pays Téléphone Adresse Web Horaires d'ouverture

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Aktuelle Support-Adressen finden Sie stets unter http://www.usr.com/support

Irland +44 870 844 4546 http://www.usr.com/emailsupport/uk Mo – Fr, 9:00 – 18:00 Uhr

Ortszeit

Italien 848 80 9903 http://www.usr.com/emailsupport/it Mo – Fr, 9:00 – 17:00 Uhr

Luxemburg +352 342 080 8318 http://www.usr.com/emailsupport/bn Mo – Fr, 9:00 – 17:00 Uhr

Naher Osten/Afrika +44 870 844 4546 http://www.usr.com/emailsupport/me Mo – Fr, 9:00 – 17:00 Uhr

Ortszeit

Niederlande 0900 20 25 857 http://www.usr.com/emailsupport/ea Mo – Fr, 9:00 – 17:00 Uhr

Norwegen +47 23 50 0097 http://www.usr.com/emailsupport/ea Mo – Fr, 9:00 – 17:00 Uhr

Polen http://www.usr.com/emailsupport/pl Mo – Fr, 8:00 – 18:00 Uhr

Portugal +351 (0)21 415 4034 http://www.usr.com/emailsupport/pt Mo – Fr, 9:00 – 17:00 Uhr

Ortszeit

Spanien 902 117 964 http://www.usr.com/emailsupport/es Mo – Fr, 9:00 – 17:00 Uhr

Schweden +46 (0) 77 128 1020 http://www.usr.com/emailsupport/ea Mo – Fr, 9:00 – 17:00 Uhr

Schweiz +0848 840 200 http://www.usr.com/emailsupport/de Mo – Fr, 9:00 – 17:00 Uhr

Großbritannien 0870 844 4546 http://www.usr.com/emailsupport/uk Mo – Fr, 9:00 – 17:00 Uhr

Ortszeit

Land Telefon E-Mail Öffnungszeiten

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Per informazioni aggiornate su come contattare l'assistenza tecnica, visitare

http://www.usr.com/support

Medio Oriente e Africa +44 870 844 4546 http://www.usr.com/emailsupport/me 9:00 – 17:00, lun-ven

Paesi Bassi 0900 20 25 857 http://www.usr.com/emailsupport/ea 9:00 – 17:00, lun-ven

Norvegia +47 23 50 0097 http://www.usr.com/emailsupport/ea 9:00 – 17:00, lun-ven

Polonia http://www.usr.com/emailsupport/pl 8:00 – 18:00, lun-ven

Portogallo +351 (0)21 415 4034 http://www.usr.com/emailsupport/pt 9:00 – 17:00, lun-ven

Spagna 902 117 964 http://www.usr.com/emailsupport/es 9:00 – 17:00, lun-ven

Svezia +46 (0) 77 128 1020 http://www.usr.com/emailsupport/ea 9:00 – 17:00, lun-ven

Svizzera +0848 840 200 http://www.usr.com/emailsupport/de 9:00 – 17:00, lun-ven

Regno Unito 0870 844 4546 http://www.usr.com/emailsupport/uk 9:00 – 17:00, lun-ven

Paese Telefono Sito Web Orario

41

Beknopte installatiegids

Inhoud verpakking:

• Broadband Router with USB Print Server

• Stroomtoevoer: 5,0 VDC

• Ethernet-kabel

•Installatie-cd

• Beknopte installatiegids

Vooraanzicht

Achteraanzicht

Lampjes Status Functie

WAN LINK

Aan WAN Ethernet-signaal gedetecteerd

Knippert Er worden WAN-gegevens verzonden of ontvangen

WAN 10/100

Aan 100 Mbps WAN-verbinding opgezet

Uit 10 Mbps WAN-verbinding opgezet

LAN LINK/ACT

Aan LAN Ethernet-signaal gedetecteerd

Knippert Er worden LAN-gegevens verzonden of ontvangen

LAN 10/100

Aan 100 Mbps LAN-verbinding opgezet

Uit 10 Mbps LAN-verbinding opgezet

Printer

Aan Verbinding met printer opgezet

Knippert Er worden printergegevens verzonden of ontvangen

Systeem

Knippert Router werkt correct

Stroom

Aan Ontvangt stroom

Onderdeel Functie

5,0 VDC Poort voor stroomtoevoer

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50

Informatie over actuele contactgegevens vindt u op http://www.usr.com/support

Midden-Oosten/

Afrika

+44 870 844 4546 http://www.usr.com/emailsupport/me 9:00 uur – 17:00 uur, m-v

Nederland 0900 20 25 857 http://www.usr.com/emailsupport/ea 9:00 uur – 17:00 uur, m-v

Noorwegen +47 23 50 0097 http://www.usr.com/emailsupport/ea 9:00 uur – 17:00 uur, m-v

Polen http://www.usr.com/emailsupport/pl 8:00 uur – 18:00 uur, m-v

Portugal +351 (0)21 415 4034 http://www.usr.com/emailsupport/pt 9:00 uur – 17:00 uur, m-v

Spanje 902 117 964 http://www.usr.com/emailsupport/es 9:00 uur – 17:00 uur, m-v

Zweden +46 (0) 77 128 1020 http://www.usr.com/emailsupport/ea 9:00 uur – 17:00 uur, m-v

Zwitserland +0848 840 200 http://www.usr.com/emailsupport/de 9:00 uur – 17:00 uur, m-v

Groot-Brittannië 0870 844 4546 http://www.usr.com/emailsupport/uk 9:00 uur – 17:00 uur, m-v

Land Voice Webmail Openingstijden

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Si desea recibir información actualizada sobre los servicios de asistencia, visite el sitio

http://www.usr.com/support

Francia 082 507 0693 http://www.usr.com/emailsupport/fr De 9:00 a 17:00, de lunes a

viernes

Alemania 01805671548 http://www.usr.com/emailsupport/de De 9:00 a 17:00, de lunes a

viernes

Hungría 01805671548 http://www.usr.com/emailsupport/hu De 9:00 a 17:00, de lunes a

viernes

Irlanda +44 870 844 4546 http://www.usr.com/emailsupport/uk De 9:00 a 17:00, de lunes a

viernes

Italia 848 80 9903 http://www.usr.com/emailsupport/it De 9:00 a 17:00, de lunes a

viernes

Luxemburgo +352 342 080 8318 http://www.usr.com/emailsupport/bn De 9:00 a 17:00, de lunes a

viernes

Oriente Medio/África +44 870 844 4546 http://www.usr.com/emailsupport/me De 9:00 a 17:00, de lunes a

viernes

Países Bajos 0900 20 25 857 http://www.usr.com/emailsupport/ea De 9:00 a 17:00, de lunes a

viernes

Noruega +47 23 50 0097 http://www.usr.com/emailsupport/ea De 9:00 a 17:00, de lunes a

viernes

Polonia http://www.usr.com/emailsupport/pl De 9:00 a 18:00, de lunes a

viernes

Portugal +351 (0)21 415 4034 http://www.usr.com/emailsupport/pt De 9:00 a 17:00, de lunes a

viernes

España 902 117 964 http://www.usr.com/emailsupport/es De 9:00 a 17:00, de lunes a

viernes

Suecia +46 (0) 77 128 1020 http://www.usr.com/emailsupport/ea De 9:00 a 17:00, de lunes a

viernes

Suiza +0848 840 200 http://www.usr.com/emailsupport/de De 9:00 a 17:00, de lunes a

viernes

Reino Unido 0870 844 4546 http://www.usr.com/emailsupport/uk De 9:00 a 17:00, de lunes a

viernes

País Teléfono Dirección del sitio Web Horario de asistencia

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US Robotics USR8001 Installation guide

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