quadient How to Reinstall SMA User guide

Type
User guide
© IPSS Quadient
Zhilai-WW_How to reinstall the SMA
without upgrading_V2.0
ZHILAI-WW_HOW TO REINSTALL THE SMA WITHOUT UPGRADING_ V2.0
© Quadient V1.0 2023-01-07 Page 2/17
Versions:
Date
Version
Changes
Issuer
05/01/2023
1.0
Initial version
A.Fernandes
15/02/2023
2.0
Update version
M.Habla
ZHILAI-WW_HOW TO REINSTALL THE SMA WITHOUT UPGRADING_ V2.0
© Quadient V1.0 2023-01-07 Page 3/17
Table of content
1 Prerequisites .................................................................................................................................................................................... 4
2 Close the locker software ................................................................................................................................................................ 4
3 Disable the automatic kiosk launch ................................................................................................................................................ 8
4 Disable the automatic kiosk launch ................................................................................................................................................ 9
5 Reassign the user to the kiosk ....................................................................................................................................................... 11
6 Finalizing SMA installation ............................................................................................................................................................ 15
ZHILAI-WW_HOW TO REINSTALL THE SMA WITHOUT UPGRADING_ V2.0
© Quadient V1.0 2023-01-07 Page 4/17
1 Prerequisites
Technician needs :
A Keyboard
2 Close the locker software
On the screen, select the Packcity Logo
Insert the technician Login and password.
Select Continue
ZHILAI-WW_HOW TO REINSTALL THE SMA WITHOUT UPGRADING_ V2.0
© Quadient V1.0 2023-01-07 Page 5/17
Select TECHNICIAN MENU
Select the "Machine STATUS MANAGEMENT" menu
1. Select "Maintenance" status
2. Select "APPLY THE NEW STATUS"
ZHILAI-WW_HOW TO REINSTALL THE SMA WITHOUT UPGRADING_ V2.0
© Quadient V1.0 2023-01-07 Page 6/17
Select YES
1 Select BACK
2. Exit technician mode to ensure synchronization with PMD
On the instructions insert your technician codes
Select TECHNICIAN MENU
ZHILAI-WW_HOW TO REINSTALL THE SMA WITHOUT UPGRADING_ V2.0
© Quadient V1.0 2023-01-07 Page 7/17
Select Close Quadient Application
Select Yes to quit the application
Connect the keyboard to the IPC
ZHILAI-WW_HOW TO REINSTALL THE SMA WITHOUT UPGRADING_ V2.0
© Quadient V1.0 2023-01-07 Page 8/17
3 Disable the automatic kiosk launch
Press CTRL + ALT + DEL
Select PC_USER
Select Powershell
Run Powershell as administrator
Insert the command: clear-assignedaccess to deactivate the automatic kiosk launch.
ZHILAI-WW_HOW TO REINSTALL THE SMA WITHOUT UPGRADING_ V2.0
© Quadient V1.0 2023-01-07 Page 9/17
4 Reset the automatic kiosk launch
Press CTRL + ALT + DEL, Select Kiosk
Select Settings
ZHILAI-WW_HOW TO REINSTALL THE SMA WITHOUT UPGRADING_ V2.0
© Quadient V1.0 2023-01-07 Page 10/17
Select Apps
Select LockerApp.
Select Advance options
ZHILAI-WW_HOW TO REINSTALL THE SMA WITHOUT UPGRADING_ V2.0
© Quadient V1.0 2023-01-07 Page 11/17
Select Reset. The automatic kiosk lunch service has been deactivated.
5 Reassign the user to the kiosk
Press CTRL + ALT + DEL Select PC_USER
Select Settings
ZHILAI-WW_HOW TO REINSTALL THE SMA WITHOUT UPGRADING_ V2.0
© Quadient V1.0 2023-01-07 Page 12/17
Select Accounts
Select Family & other users
ZHILAI-WW_HOW TO REINSTALL THE SMA WITHOUT UPGRADING_ V2.0
© Quadient V1.0 2023-01-07 Page 13/17
Scroll and Select Get started
Select Choose an existing account
Select Kiosk
Select Next
ZHILAI-WW_HOW TO REINSTALL THE SMA WITHOUT UPGRADING_ V2.0
© Quadient V1.0 2023-01-07 Page 14/17
Select LockerApp
Select Next
Select Close
Please Restart the machine
ZHILAI-WW_HOW TO REINSTALL THE SMA WITHOUT UPGRADING_ V2.0
© Quadient V1.0 2023-01-07 Page 15/17
6 Finalizing SMA installation
PC is rebooting
Windows starts then the LockerApp application is started
Enter the activation key
ZHILAI-WW_HOW TO REINSTALL THE SMA WITHOUT UPGRADING_ V2.0
© Quadient V1.0 2023-01-07 Page 16/17
Enter the technician login for installation.This is a specific login, only used for configuration.
Scan the 2D installation barcode generated with the CompanionApp.
Important : If you are using a mobile phone, set the mobile phone brightness at the maximum.
Validate visualization and for each column, open manually the first and check that the box status
change on the display. If the machine configuration is correct Click on “YES” to continue.
ZHILAI-WW_HOW TO REINSTALL THE SMA WITHOUT UPGRADING_ V2.0
© Quadient V1.0 2023-01-07 Page 17/17
While SMA is loading data about the device status, the Maintenance screen is displayed.
This can take a few minutes
Synchronization is finished.
SMA configuration is finalized
  • Page 1 1
  • Page 2 2
  • Page 3 3
  • Page 4 4
  • Page 5 5
  • Page 6 6
  • Page 7 7
  • Page 8 8
  • Page 9 9
  • Page 10 10
  • Page 11 11
  • Page 12 12
  • Page 13 13
  • Page 14 14
  • Page 15 15
  • Page 16 16
  • Page 17 17

quadient How to Reinstall SMA User guide

Type
User guide

Ask a question and I''ll find the answer in the document

Finding information in a document is now easier with AI