Diebold Nixdorf DN Series Advanced Passbook Printer Operating instructions

Brand: Diebold Nixdorf

Model: DN Series Advanced Passbook Printer

Type: Operating instructions

Diebold Nixdorf DN Series Advanced Passbook Printer

This high-quality printer is designed to provide reliable and efficient passbook printing. With its advanced features, it can meet the demands of various applications, including financial institutions, government agencies, and healthcare providers. Key capabilities of the DN Series Advanced Passbook Printer include:

High-speed printing: The printer can produce passbooks at speeds of up to 1,000 per hour, ensuring efficient processing of large volumes of data.
Exceptional print quality: The printer utilizes advanced printing technology to deliver crisp, clear, and durable prints. This ensures that passbooks are easy to read and provide a professional appearance.

Diebold Nixdorf DN Series Advanced Passbook Printer

High-speed printing: The printer can produce passbooks at speeds of up to 1,000 per hour, ensuring efficient processing of large volumes of data.
Exceptional print quality: The printer utilizes advanced printing technology to deliver crisp, clear, and durable prints. This ensures that passbooks are easy to read and provide a professional appearance.

DN Series™ Advanced Passbook Printer

Operator Manual

01750343929 A

This document contains proprietary information of Diebold Nixdorf, Incorporated or its subsidiaries (col-

lectively “Diebold Nixdorf“) and may include information that is protected by copyright, trademark and

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istration of a utility model or design, are reserved.

No part of this document may be translated, reproduced, stored in a retrieval system, or transmit-

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without prior written permission from Diebold Nixdorf. Any violations of the foregoing may give

rise to a claim for damages.

If the document pages state the information is confidential (or words of similar import), then this

document is intended solely for the use of the employees or other personnel of Diebold Nixdorf

unless expressly authorized in writing by Diebold Nixdorf. Other uses of this information without

the express written consent of Diebold Nixdorf are prohibited.

This document should be treated as confidential material for security reasons. Any unauthorized

disclosure or use of confidential material may violate the U.S. Theft of Trade Secrets provisions

of Section 1832 of Title 18 of the United States Code as well as comparable laws in other jurisdic-

tions throughout the world, and may be punishable by fine and imprisonment.

This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY.

In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or consequential dam-

ages of any nature resulting from the use of information in this manual. The information contained in this

document is subject to change without notice. When using the document for system implementation,

please call your authorized Diebold Nixdorf sales or service representative for any applicable changes.

Any trademarks, service marks, product names or company names not owned by Diebold Nixdorf, that

appear in this document are used for informational purposes only, and Diebold Nixdorf claims no rights

thereto, nor does such use indicate any affiliation with or any endorsement of Diebold Nixdorf or Diebold

Nixdorf products by the owners thereof.

Your use of this document and/or any of the information contained herein constitutes your agreement to

all of the terms stated on this page.

01750343929 A

Contents

1 Introduction ................................................................................................................................ 1-1

1.1 Symbols used in this manual ............................................................................................1-1

1.2 Section-specific Warning Notes .........................................................................................1-2

1.3 Signs, markings and symbols ............................................................................................1-3

2 Safety .......................................................................................................................................... 2-1

2.1 General safety instructions for the component...................................................................2-1

2.2 Reference to general safety instructions............................................................................2-1

2.3 General safety precautions for the system.........................................................................2-1

3 Description ................................................................................................................................. 3-1

4 Operation .................................................................................................................................... 4-1

4.1 Clearing a Misfeed .............................................................................................................4-1

5 Maintenance Procedures .......................................................................................................... 5-1

5.1 Prerequisite Information .....................................................................................................5-1

5.2 Replacing the Ribbon Cartridge .........................................................................................5-1

5.3 Installing the Ribbon Cartridge...........................................................................................5-3

6 Advanced Passbook Printer Supplies ..................................................................................... 6-1

7 Disposal ...................................................................................................................................... 7-1

Figures

Figure 3-1 Advanced Passbook Printer ..................................................................................3-1

Figure 4-1 Clearing a Passbook Misfeed.................................................................................4-1

Figure 5-1 Opening the Upper Unit of the Printer....................................................................5-2

Figure 5-2 Positioning the Print Head......................................................................................5-2

Figure 5-3 Removing the Ribbon Cartridge.............................................................................5-3

Figure 5-4 Removing Slack in the Ribbon ...............................................................................5-3

Figure 5-5 Removing Slack in the Ribbon ...............................................................................5-3

Tables

Table 1-1 Warning signs used................................................................................................1-3

Table 1-2 Mandatory Signs Used...........................................................................................1-3

Table 3-1 Passbook Printer Types .........................................................................................3-1

Table 6-1 Supplies for the Advanced Passbook Printer.........................................................6-1

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iii

1 Introduction

These operating instructions are intended to make it easier for you to get to know the component and to

use it for its intended purpose.

These operating instructions contain important information for safe, proper and economical operation of

the component. Observance of these instructions helps to reduce hazards, repair costs and downtimes

and to increase reliability and service life.

Existing national regulations for accident prevention and environmental protection are also valid.

The operator should ensure that every person working with or on the component reads and applies

these operating instructions.

These operating instructions must be kept in a known and easily accessible location and must be con-

sulted in the event of the slightest doubt.

1.1

1.1 Symbols used in this manual

●Text following a bullet point represents an item in a list.

„“ Text in quotation marks refers to other chapters or sections in this document.

‚‘ Text in simple quotation marks relates to components/mounting parts which are in-

cluded in the delivery package.

Prerequisite that must be fulfilled before an action.

Numbered instructions describe activities which must be carried out in the specified se-

quence

Intermediate result of an action.

Action successfully completed.

01750343929 A

1-1

Introduction

1.2

1.2 Section-specific Warning Notes

DANGER

This warning note describes a hazard with a high degree of risk which, if not avoided, will

result in death or grave bodily injury.

WARNING

This warning note describes a hazard with a medium degree of risk which, if not avoided,

could result in death or grave bodily injury.

CAUTION

This warning note describes a hazard with a low degree of risk which, if not avoided, could

result in slight or minor bodily injury.

NOTE

This note provides application tips and information that help prevent errors and material

damage.

01750343929 A

1-2

Introduction

1.3

1.3 Signs, markings and symbols

The following designations can be used in this manual or on the system.

Table1-1: Warning signs used

Warning signs

General information

Warning signs

Warning of

electrical voltage

Warning of

hot surface

Warning of

hand injuries

Warning of

counter-rotating

rollers

Warning of

sharp

object

Warning of

laser radiation

Warning of

obstacles

in the head area

Table1-2: Mandatory Signs Used

Mandatory Signs

Wear

ear protection

Wear

eye protection

Wear

foot protection

Wear

hand protection

Pull

main plug

Observe

the manual

Prohibition signs

Climb

forbidden

01750343929 A

1-3

2 Safety

2.1

2.1 General safety instructions for the component

NOTE

Read this entire manual carefully in order to obtain a thorough knowledge with respect to

the system and the components, in addition to their operation and maintenance.

Operate the system and the components correctly in accordance with this manual in order

to avoid injuries and damage.

Keep this manual available and consult it for guidance when you are unsure about how to

carry out one or another of the procedures.

DANGER

Repairs

Repair work on the system or on the components may be carried out only by authorized

specialist staff. Unauthorized opening of the system or repair work carried out improperly

could result in considerable danger to the user.

In case of noncompliance, excludes all liability.

2.2

2.2 Reference to general safety instructions

DANGER

Please note the general safety instructions of the system

Please read the general safety instructions of the system carefully. The general safety in-

structions can be found in the chapter "safety" of the operating manual of the system.

The Failure to observe the general safety instructions may result in death.

2.3

2.3 General safety precautions for the system

This system complies with the relevant safety regulations for information processing equipment.

01750343929 A

2-1

Safety

NOTE

Read this entire manual carefully in order to obtain a thorough knowledge with respect to

the system and the components, in addition to their operation and maintenance.

Operate the system and the components correctly in accordance with this manual in order

to avoid injuries and damage.

Keep this manual available and consult it for guidance when you are unsure about how to

carry out one or another of the procedures.

DANGER

Electrical voltage

Risk of fatal injury through contact with live parts! Before performing any cleaning, mainte-

nance or repair work, disconnect the system from the main power supply (for details see

General power interruption)

lSwitch off the system (see chapter "Operation",

section "Switching the system on/off).

lDisconnect the connector of the power supply cable from the electrical socket in-

stalled by the building contractor.

WARNING

Risk of impact

Be careful not to injure your head when the fascia or the rear door is opened.

lMove carefully when either the fascia or the rear door is opened.

DANGER

Adverse weather conditions

Make sure that no water/liquids (e.g. rain, snow etc.) gets into the open system and the

exposed components, especially under adverse weather conditions, since that could pose

a danger to your life.

Be sure to take suitable precautions when working on an open system (e.g. by covering

components where necessary) so that fluid cannot enter the open system.

• Observe the warning and information labels on the system.

• Unless otherwise stated, grasp the components only by the green control elements when handling

them.

• This system is equipped with a safety-tested power cable which must be connected to a suitable

grounded socket only.

• Always hold the plug when removing the power cable. Never pull on the cable itself.

01750343929 A

2-2

Safety

• Lay all connecting cables in such a way that they will not be stepped on or tripped over, damaged or

crushed in any way.

• Have damaged power cables replaced immediately.

• Make sure that there is always free access to the electrical sockets used or to the electrical circuit-

breakers of the facility installation.

DANGER

In case of an emergency (e.g. damaged cabinets, controls or power cables, liquids or for-

eign objects in the system) take the following steps:

Switch the system voltage-free immediately by:

lSwitching off the automatic circuit breaker or removing the fuse insert from the fuse

holder in the distributor box of the facility installation.

lDisconnecting the plug of the power supply cable from the grounded socket in the fa-

cility installation.

lInterrupting the power connection between the UPS (uninterruptible power supply)

and the system (see chapter "Introduction", section "General power interruption" in

the operating manual);

lFor further system-specific notes, please refer to the operating manuals.

lInform the customer service responsible for you.

• Never connect or disconnect data transmission lines during a thunderstorm.

• Always keep the system’s ventilation openings free from obstruction to ensure proper ventilation and

to prevent malfunctions resulting from overheating.

• Use only accessories and extension components that have been approved by . Nonobservance can

result in damage to the system or violations of regulations concerning safety, radio interference and

ergonomical requirements.

• Please note that if external voltages are fed into the prepared cabling for the installation of additional

electronics (e.g. EMA connection), only safety extra-low voltage circuits (ES1 circuits) are involved.

• To clean the system only use cleaning agents approved by Diebold Nixdorf (see chapter "Cleaning,

Service and Maintenance" in the operating manual).

• Components with adjustable light effects are integrated in this product. Repetition frequencies be-

tween 5 Hz and 40 Hz should be avoided as certain light frequencies or flickering light sources can

cause epileptic seizures in some individuals. Also avoid light reflections and synchronize the cycles

wherever possible. Ensure that monitors refresh rates are as high as possible.

• The system is designed to operate in a pollution degree 2 environment. Operation in higher pollution

levels is not permitted.

01750343929 A

2-3

Safety

DANGER

Repairs

Repair work on the system or on the components may be carried out only by authorized

specialist staff. Unauthorized opening of the system or repair work carried out improperly

could result in considerable danger to the user.

In case of noncompliance, excludes all liability.

Lithium batteries

DANGER

Danger of fire and explosion

The handling and replacement of batteries should only be performed by authorized per-

sonnel trained by trained or authorized service personnel.

There is danger of fire or explosion if the batteries are handled improperly. It is therefore

important to note the following points:

lAvoid short circuits

lNever recharge the battery

lAvoid temperatures above +100°C (+212°F).

lDo not attempt to open the battery by force

lDo not allow the battery to come into contact with water or fire

lThe battery should only be replaced with the same or an equivalent type recom-

mended by (see chapter “Appendix,” section “Consumables” in the operating man-

ual). Dispose of used batteries in compliance with national regulations and the manu-

facturer's specifications.

01750343929 A

2-4

3 Description

The advanced passbook printer (Figure3-1) prints transaction information on a consumer's passbook.

The transaction information can include the amount of deposits, withdrawals, transfers, payments, sys-

tem number and location, or other information.

There are three types of passbook printers depending on the size of the passbook used (Table3-1).

Table3-1: Passbook Printer Types

Description Part Number

Printer, passbook, 128mm 01750344461

Printer, passbook, 148mm 01750344462

Printer, passbook, 168mm 01750344463

This manual covers only the advanced passbook printer. Refer to the system manual for information

about where the printer is located within the system and how to access it. Refer to the system manual for

system related information.

Figure3-1: Advanced Passbook Printer

1Front unit 5Knob to advance the passbook

2Printer unit 6Printer latch

3Rear unit 7Magnetic stripe reader

4Capture bin 8Shutter

01750343929 A

3-1

4 Operation

4.1

4.1 Clearing a Misfeed

Perform the following steps to clear a passbook misfeed. Perform the following steps.

A900006A097

Figure4-1: Clearing a Passbook Misfeed

1. Follow the institution's procedures for placing

the system in service mode..

2. Access the printer as described in the opera-

tor manual for the system.

3. Press the blue or green lever (5) to raise the

latch of the print head (1) and raise the print

head. See Figure4-1.

4. Inspect the area under the print head for a

misfed passbook.

5. Rotate the advancement knob (4) counter-

clockwise to move the passbook from the

rear unit (2) to the capture bin (3).

6. Continue to rotate the knob until the pass-

book exits the printer and enters the capture

bin.

7. Close and latch the print head.

8. Slide the printer back into the system. Verify

that the printer tray latches.

9. Perform the steps to return the system to

customer operation.

01750343929 A

4-1

5 Maintenance Procedures

This section describes the recommended customer maintenance procedures for the passbook printer.

The following procedures for maintenance and replenishing supplies are covered in this section:

• Removing the ribbon cartridge

• Installing the ribbon cartridge

WARNING

Adhere to the following procedures to avoid risk of injury or equipment damage:

lRemove loose clothing or jewelry. Loose clothing or jewelry may become jammed in

the equipment, causing injury or equipment damage.

lKeep long hair away from the equipment. Long hair may become entangled in the

equipment, causing injury or equipment damage.

lNever jam screwdrivers, pens, or other instruments into the equipment; electrical

shock that is strong enough to cause severe bodily injury, including death, or equip-

ment damage may result.

5.1

5.1 Prerequisite Information

To perform the procedures described in this section, you should know how to do the following:

• Place the system in the appropriate mode for maintenance

• Open the system to access the printer

• Return the system to full operation

Refer to the operator manual for the system for more information about these tasks.

5.2

5.2 Replacing the Ribbon Cartridge

Perform the following steps to replace the ribbon cartridge.

01750343929 A

5-1

Maintenance Procedures

A900006A092

Figure5-1: Opening the Upper Unit of the Printer

1. Follow the institution's procedures for placing

the system in the service mode.

2. Access the printer (1) as described in the op-

erator manual for the system.

WARNING

Do not touch the metal portion of the print

head in the next step. The metal portion of

the print head may be hot and can cause

personal injury if touched.

3. Press the blue or green lever (2) and raise

the print head. See Figure5-1.

A900006A093

Figure5-2: Positioning the Print Head

4. Push the print head slightly to the center (1)

of the printer. See Figure5-2.

5. Push the ribbon guide down (2) and take it

off the print head.

01750343929 A

5-2

Maintenance Procedures

A900006A094

Figure5-3: Removing the Ribbon Cartridge

6. Hold each end of the ribbon cartridge (1) and

lift the ribbon cartridge up just far enough to

release the cartridge from the printer. See

Figure5-3.

5.3

5.3 Installing the Ribbon Cartridge

Perform the following steps to install the ribbon cartridge.

A900006A095

Figure5-4: Removing Slack in the Ribbon

1. Remove the new ribbon cartridge from the

package.

2. Verify the print head (2) is positioned slightly

to the center of printer.

3. Install the ribbon cartridge (1) onto the

printer. See Figure5-4.

4. Install the ribbon guide (3) to the print head.

A900006A096

Figure5-5: Removing Slack in the Ribbon

5. Turn the ribbon advance knob (1) clockwise

to remove slack in the ribbon. See

Figure5-5.

6. Close and latch the printer unit.

7. Perform the steps to return the system to

customer service.

01750343929 A

5-3

6 Advanced Passbook Printer Supplies

For best performance, only use supplies purchased from Diebold Nixdorf. Supplies and accessories are

fully guaranteed.

Shop for media and consumables through customer support at DieboldNixdorf.com.

Use the following supplies to service the passbook printer.

Table6-1: Supplies for the Advanced Passbook Printer

Supplies Part Number

Ribbon cartridge 49256114005B

CAUTION

Ordering supplies from other non-recommended sources may result in loss of quality and

a decline in system performance.

01750343929 A

6-1

7 Disposal

Returning, remarketing, recycling and disposal

Details regarding the return and recycling of systems and consumables can be obtained from your local

branch office.

Please observe the respective national regulations with regard to the disposal of elec-

trical equipment.

Electrical equipment should not be disposed of as normal municipal waste within the

EU (crossed-out wheeled bin symbol).

For information regarding the possible repurchase of used systems, please contact:

[email protected]

01750343929 A

7-1

DIEBOLD NIXDORF

5995 Mayfair Road | North Canton, OH 44720 | United States

Diebold Nixdorf DN Series Advanced Passbook Printer Operating instructions

Brand: Diebold Nixdorf

Model: DN Series Advanced Passbook Printer

Type: Operating instructions

Diebold Nixdorf DN Series Advanced Passbook Printer

High-speed printing: The printer can produce passbooks at speeds of up to 1,000 per hour, ensuring efficient processing of large volumes of data.
Exceptional print quality: The printer utilizes advanced printing technology to deliver crisp, clear, and durable prints. This ensures that passbooks are easy to read and provide a professional appearance.

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Diebold Nixdorf DN Series Advanced Passbook Printer Operating instructions

Diebold Nixdorf DN Series Advanced Passbook Printer Operating instructions

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