DETEWE Varix SD38 Operating Instructions Manual

Brand: DETEWE

Model: Varix SD38

Category: Telephones

Type: Operating Instructions Manual

Operating Instructions

Manual 4

ISDN Digital Keyphone varix SD 38

for use with the

varix 14 and varix 200 Digital PABX Systems

Manager/Secretary Configurations

The manuals

Four separate manuals provide you with instructions on how to use your varix SD 38 telephone.

Manual 1

Telephoning and setting up facilities in the service menu

This manual contains general instructions on how to handle your varix SD 38 ISDN digital keyphone. Using

examples, it explains the types of key and the display, as well as standard telephoning and exchange

functions using internal and external call keys. In addition, it provides an overview of the service menu in

which facilities (e.g. call diversion, short code dialling) can be called up simply by pressing the appropriate

numeral keys. For ease of operation, facilities can also be programmed to free keys on the telephone.

Manual 2

Use of MULTIFUNCTION keys

This manual describes how to use the MULTIFUNCTION keys. Here, several facilities are stored on one

single key. The user simply browses through to the required item before making the desired settings.

Manual 3

Central settings for the varix 14 and varix 200 digital PABX systems

This manual describes the central settings for your PABX system. These settings are usually made on the

switchboard operator’s telephone (e.g. programming of central short destination codes). The settings are

protected by a password. The manual is supplied together with your PABX system.

Manual 4

Manager/Secretary conﬁgurations

Your PABX system is equipped with a special feature allowing several telephones to be switched together

in a manager/secretary team constellation. This manual describes telephoning operations using this

team variant and its particular features. The manual is supplied together with your PABX system.

The manuals

Mat.no. 77915.015

Edition 6.96

We reserve the right to make alterations

Contents

Manager/secretary telephones 2

General 2

The manager-secretary team 2

Size of team 3

Key layout 3

Call keys 3

Key markings 3

Key layout 4

Example: the manager’s workplace 4

Example: manager’s workplace 5

Example: the secretary’s workplace 6

Example: secretary’s workplace 7

Example: conference table telephone

for manager 8

Example: conference table telephone

for manager 9

Telephoning 11

Making internal calls 11

within a team (calling manager or secretary) 11

outside of the team 11

to numbers not in the team 12

using MI keys 13

Terminating calls (hanging up) 13

Making external calls 14

via the INTERNAL key on the

manager or secretary telephone 14

using MI keys 15

Ending calls (hanging up) 15

Answering calls 16

by lifting the handset 16

Several calls 16

Answering while speaking

on a manager or secretary telephone 17

Answering other manager’s or

secretary’s telephones (MI keys) 17

Enquiries 18

... to manager or secretary telephone using

PARTNER keys 18

...via the R key 19

Call shuttle 20

Brokering with the CALL keys or the R key 20

Transferring calls 21

Passing on a call to an internal subscriber 21

Passing on a call to an external subscriber 22

Accepting a call 22

Using a conference table telephone 23

Digital keyphone 23

Standard telephone 24

Service menu 25

Special facilities 25

Notes 25

Ring signal assignment 26

Applications 26

Activating/deactivating the function 27

Delegation / deputy configuration 28

Applications 28

Delegation on/off 29

Preventing and re-enabling delegation 30

Appendix 31

Key layouts 31

1 manager/1 secretary telephone 31

2 manager/1 secretary telephone(s) 32

2 manager/2 secretary telephone(s) 33

3 manager/1 secretary telephone(s) 34

3 manager/2 secretary telephone(s) 35

3 manager/3 secretary telephones 36

Conference table telephone for manager 38

Index 39

General

Manager/

secrettary team

BManager/secretary telephones

General

A special feature of your PABX system is that you can combine several telephones to form a team. One

variant of the team function is the manager/secretary conﬁguration, which is particularly useful in ofﬁce

communication. The following pages explain what your telephone can do when conﬁgured in this way and

how it is operated.

In addition, you should also read the instructions for use supplied with your telephone, so that you can utilize

the full performance range.

The instructions manual which corresponds to this one shows the update state 09/95 on the rear cover.

The manager-

secretary team

The manager-secretary team conﬁguration provides a large number of facilities to ensure fast and ﬂexible

telephone access. These include:

- Individual call keys on each telephone for making calls and signalling your own calls.

- Parallel switching of the call keys to every telephone of the team in order to signal calls for other team

members.

- PARTNER keys to establish direct connections from the manager to the secretary and vice versa.

- Signalling of calls to the manager on the secretary’s phone and answering of these calls by the secretary.

- Making of connections for manager by secretary.

- Answering of calls for any manager or secretary telephone from any other telephone in the team.

- Pick up ring signal function, so that all other telephones ring when a call comes for a manager or

secretary.

- Delegation function so that calls are diverted to another secretary telephone if the original secretary

telephone is not manned.

- Identical key layouts on all telephones in order to facilitate operation.

- Upon request: additional conference table telephone parallel to manager telephone (as comfort

telephone, standard telephone or wireless telephone).

- If necessary: private lines for manager telephones.

General

Manager/

secretary team

Size of team

Depending on individual requirements, up to 3 ”manager“ telephones with conference table telephone and

3 ”secretary“ telephones can be combined in a manager/secretary conﬁguration. varix SD 38, varix S 37

and varix SD 38 B (with add-on unit) telephones can be used. The following combinations are possible:

- 1 manager telephone and 1 secretary telephone

- 2 manager telephones and 1 secretary telephone

- 2 manager telephones and 2 secretary telephones

- 3 manager telephones and 1 secretary telephone

- 3 manager telephones and 2 secretary telephones

- 3 manager telephones and 3 secretary telephones

**)

*) Depending on the number of conference table telephones, a varix SD 38 B secretary telephone (with add-on unit)

may be required.

**) Only varix SD 38 B telephones (with add-on unit) can be used.

Key layout

Your telephone is equipped with numeral keys, ﬁxed function keys, freely programmable keys and keys for

making internal and external calls. This manual concentrates largely on the keys used and on procedures

involved in the manager-secretary team. To obtain more information on the operation of other keys not des-

cribed in this manual, please refer to the operating instructions for your telephone.

Call keys

In a manager-secretary team, a series of so-called call keys are available to you for making telephone calls.

The basic layout and the operation of these keys are described, using examples, on the following pages.

We distinguish three types of key:

Calls made to your own number are indicated to you on the

INTERNAL key

(I)

. As a special feature,

the secretary usually answers incoming calls on the manager’s telephone. You can make internal and

external calls using this key.

Calls for the manager or secretary are indicated simultaneously on the

MULTIPLE-INTERNAL key

(MI)

This means that the secretary or the manager can answer calls for the respective team partner. You can

also place calls from these keys (in doing so, however, you occupy your partner´s line).

Using the

PARTNER keys (P)

you can call the manager or secretary, respectively, with one simple

keystroke. Your partner also has a key which she/he can use to call you. The indicator on the key

shows whether the line is free or busy. You can call the other partner on this key even if it is engaged.

Key markings

The key layout is ﬁxed for all telephones in a manager-secretary team. You will ﬁnd the key layout for your

particular telephone in the appendix. Here, the key function is marked either as INTERNAL key (I), MULTIPLE-

INTERNAL key (MI) or PARTNER key (P). As one normally marks names or numbers on keys and not their

function, you are requested to use the neutral marking strips supplied with your telephone and mark these

according to your own requirements.

Key layout

Manager/

secrettary team

Key layout

Example: the

manager’s

workplace

This example shows the ﬁrst manager telephone in a conﬁguration with 2 managers and 2 secretaries.

SERVICE key

MUTE key

HANDS-FREE/LOUDSPEAKER key

DISCONNECT key

HOLD key

REPEAT DIALLING key

STORE key

DELETE key

Freely programmable keys

(Default assignment shown)

PARTNER key (P)

This key is used to call the manager(s) or

secretary(ies) directly.

Flag indicator: Shows the status of the call keys or

incoming calls on the lines.

MULTIPLE-INTERNAL keys (MI)

You can use these keys to answer calls for the secretaries or

managers and/or use their (I) lines.

Text display: telephone numbers, incoming calls,

facilities etc.

INTERNAL key (I):

This key is assigned to the telephone number of the manager's telephone. It accesses internal

lines or is used to answer calls for the manager's telephone.

PARTNER key (SE) to the manager's conference table telephone:

This key is used to call the manager's conference table telephone directly.

123E

456A

789B

C0DR

abcd

Centr.

speed dial.

LM delete

Pick up

Call

diversion

Call back

varix SD 38

MANAGER1

SEC1

SEC2

MANAGER

MANAGER1

SEC1

SEC2

MANAGER

Key layout

Manager/

secretary team

Example:

manager’s

workplace

Depending on the size of the manager-secretary team, each manager telephone has a different key layout.

This example describes the basic arrangement and functions of the keys. The key layouts for the individual

variants are shown in the appendix. Your service engineer can provide you with information on the key

layout of your telephones.

INTERNAL key (I

When you want to place a call, you have to lift the handset or press the INTERNAL key, which then

indicates “busy“, and you can then place either an internal or an external call.

If you receive an incoming call on your number, the call symbol for the INTERNAL key appears and,

where applicable, a message is given in the text display. The call is only signalled acoustically on the

appropriate secretary’s telephone, since the secretary normally answers the call and then passes it on.

As an alternative, you can also switch on acoustic signalling of calls (picking up ring signal,

delegation function).

MULTIPLE-INTERNAL key (MI

You can also use the call key to make a call from another manager’s or secretary’s telephone. In this

case, of course, your team partner’s line is ”occupied“.

If a call is received for another manager’s or secretary’s telephone, the call symbol for the your MI key

appears and, where applicable, a message is given in the text display. No acoustic signal is given.

As an alternative, you can also switch on acoustic signalling of calls (picking up ring signal,

delegation function).

PARTNER keys (P)

If you wish to call a manager’s or secretary’s telephone, simply press the appropriate PARTNER key.

You can also make the call if the other telephone is ”busy“.

If a call is made to your own telephone via a PARTNER key, the call symbol for the key of the person

calling appears and, where applicable, a message is given in the text display. In addition, an

acoustic signal is given. If you are currently on the phone, the acoustic signal is only given once so as

not to disturb your existing call.

If a call is received for another manager’s or secretary’s telephone on a PARTNER key, the LED

indicator to this key lights up. No acoustic signal is given. As an alternative, you can also switch on

acoustic signalling of calls (picking up ring signal, delegation function).

PARTNER key (SE)

to the conference table telephone of the manager’s workplace:

This key can be used to call the manager’s conference table telephone directly. If this is a digital

comfort telephone, it will also have a PARTNER key in the opposite direction so that the manager can

also call his own phone or that of his secretary directly.

Key layout

Manager/

secrettary team

Example:

The secretary’s

workplace

This example shows the ﬁrst secretary telephone in a conﬁguration with 2 managers and 2 secretaries.

PARTNER key (SE) to the manager's conference table telephone:

This key is used to call the manager's conference table telephone directly.

Flag indicator: Shows the status of the call keys or

incoming calls on the lines.

INTERNAL key (I):

This key is assigned to the telephone number of the manager's telephone. It

accesses internal lines or is used to answer calls for the secretary's telephone.

Text display: telephone numbers,

incoming calls, facilities etc.

MULTIPLE-INTERNAL keys (MI)

You can use these keys to answer calls for the secretaries or

managers and/or use their lines.

PARTNER key (P):

A single keystroke on this key is used to call managers or secretaries directly:

123E

456A

789B

C0DR

abcd

Centr.

speed dial.

LM delete

Pick up

Call

diversion

Call back

varix SD 38

MANAGER1

SEC1

SEC2

MANAGER

MANAGER1

SEC2

MANAGER

MANAGER2

SERVICE key

MUTE key

HANDS-FREE/LOUDSPEAKER key

DISCONNECT key

HOLD key

REPEAT DIALLING key

STORE key

DELETE key

Freely programmable keys

(Default assignment shown)

Key layout

Manager/

secretary team

Example:

secretary’s

workplace

Depending on the size of the manager-secretary team, each secretary telephone has a different key layout.

This example describes the basic arrangement and functions of the keys. The key layouts for the individual

variants are shown in the appendix. Your service engineer can provide you with information on the key

layout of your telephones.

INTERNAL key (I

When you want to place a call, you have to lift the handset or press the INTERNAL key, which then

indicates “busy“, and you can then place either an internal or an external call.

If you receive an incoming call on your number, the call symbol for the INTERNAL key appears, a

message is given in the text display and the call is only signalled acoustically.

MULTIPLE-INTERNAL key (MI

You can also use an MI key to make a call. In this case, of course your team partner’s line is ”busy“.

If a call is received for the corresponding manager’s telephone, the call symbol for your MI key

appears and, where applicable, a message is given in the text display. Also an acoustic signal is

given. You can then answer this call and pass it on to the manager.

If a call is received for another manager’s or secretary’s telephone, the call symbol for your MI key

appears and, where applicable, a message is given in the text display, but no acoustic signal is

given. As an alternative, you can also switch on acoustic signalling of calls (picking up ring signal,

delegation function).

PARTNER keys (P)

If you wish to call a manager or secretary telephone, simply press the appropriate PARTNER key. You

can also make the call if the other telephone is ”busy“.

If a call is made to your own telephone via a PARTNER key, the call symbol for the key of the person

calling appears and, where applicable, a message is given in the text display. In addition, an

acoustic signal is given. If you are currently on the phone, the acoustic signal is only given once so as

not to disturb your existing call.

If a call is received for another manager’s or secretary’s telephone on a PARTNER key, the call symbol

for this key appears. No acoustic signal is given. As an alternative, you can also switch on acoustic

signalling of calls (picking up ring signal, delegation function).

PARTNER key

(SE)

to the conference table telephone of the manager’s workplace:

This key can be used to call the manager’s conference table telephone directly. If this is a digital

comfort telephone, it will also have a PARTNER key in the opposite direction so that the manager can

also call his own phone or that of his secretary directly.

Key layout

Manager/

secrettary team

Example:

conference table

telephone for

manager

This example applies to all manager/secretary combinations.

Flag indicator: Shows the status of the call keys or

incoming calls on the lines.

Text display: telephone numbers,

incoming calls, facilities etc.

MULTIPLE-INTERNAL keys (MI) in the team

You can use these keys to answer calls for the secretaries or

managers and/or make internal and external calls.

PARTNER key (P):

This key is used to call the respective secretary or one's own telephone directly.

123E

456A

789B

C0DR

abcd

Centr.

speed dial.

LM delete

Pick up

Call

diversion

Call back

varix SD 38

MANAGER

SEC

SERVICE key

MUTE key

HANDS-FREE/LOUDSPEAKER key

DISCONNECT key

HOLD key

REPEAT DIALLING key

STORE key

DELETE key

Freely programmable keys

(Default assignment shown)

Key layout

Manager/

secretary team

Example:

conference table

telephone for

manager

Digital comfort telephones, standard telephones or cordless telephones can be used as a conference table

telephone. This example describes the key layout of a comfort telephone. Instructions on the use of standard

telephones and cordless telephones are given on pages 23 and 24.

The conference table telephone always has the same key layout, irrelevant of the size of the manager-

secretary team conﬁguration.

Since the conference table telephone is switched in parallel to the corresponding manager and secretary

telephones, it has no number of its own (INTERNAL key), on which it can be called. It can be accessed from

the corresponding manager’s or secretary’s telephone using the PARTNER keys (SE).

MULTIPLE-INTERNAL key (MI

When you want to place a call, you have to lift the handset or press the MI MANAGER key , which

then indicates “busy“, and you can then place either an internal or an external call. The line of the

manager’s telephone is then “busy“. Alternatively, you can use the MI SEC key; then the line of the

secretary’s telephone is “busy“.

When an incoming call is received on the corresponding manager’s or secretary’s telephone, the call

symbol for the MI key appears, a message is given in the text display but the call is not signalled

acoustically. As an alternative, you can also switch on acoustic signalling of calls (picking up ring

signal, delegation function).

PARTNER key (P)

If you wish to call the corresponding manager or secretary telephone, simply press the appropriate

PARTNER key. You can also make the call if the other telephone is ”busy“. The other telephones of the

manager-secretary team can be accessed by dialling the extension number.

If a call is made to the corresponding manager or secretary telephone via a PARTNER key, the call

symbol for the key assigned to the person calling appears and, where applicable, a message is given

in the text display. In addition an acoustic signal is given. If you are currently on the phone, the

acoustic signal is only given once so as not to disturb your existing call.

If a call is received for another manager or secretary telephone on a PARTNER key, the call symbol for

the corresponding PARTNER key of the conference table phone appears, but no acoustic signal is

given. As an alternative, you can also switch on acoustic signalling of calls (picking up ring signal).

Notes

Telephoning

BTelephoning

Making internal calls

This section describes how to make calls in a manager-secretary team. In addition to the operating procedu-

res described here you will also ﬁnd further information on the conﬁguration and operation (e.g. hands-free/

loudspeaker mode) of your telephones in the operating instructions supplied with these telephones. Please

refer to these to ﬁnd out how to use the various facilities.

Making internal calls

You can make a call to an internal subscriber either by pressing a PARTNER key (only within a manager-

secretary team) or by dialling the subscriber’s number. Here, there is the limitation that manager telephones

cannot

usually be accessed from the corresponding secretary telephone under the manager’s number (i.e.

access only via the PARTNER key). For this reason, use the PARTNER keys to make calls within a manager-

secretary team and dial the subscriber’s number when calling outside of the team.

within a team

(calling manager

or secretary)

... with the handset or in hands-free mode

Lift the handset.

Press PARTNER key SEC...

or MANAGER..

P Make the call ...

☛ It is also possible to press the PARTNER key when the handset is in its cradle and then dial the number.

This switches your telephone to “hands-free” mode. You can also call when the team member is already

on the phone. The subscriber then hears a short signal indicating that you wish to speak to her or him.

outside of the

team

... with the handset or in hands-free mode

N Lift the handset.

M Dial internal telephone number.

P Make the call ...

☛ It is also possible to press the INTERNAL key (MANAGER..., SEC...) when the handset is in its cradle

and then dial the telephone number. This switches your telephone to “hands-free” mode.

please dial

internal dial 10:12

140

being called 10:12

please dial

internal dial 10:12

150

being called 10:12

Making internal calls

Tele

honin

to numbers not in

the team

... with preselected dialling

M Dial the internal telephone number.

N Lift the handset.

The telephone number is dialled.

P Make the call ...

☛ It is also possible to press the INTERNAL key (MANAGER..., SEC...) when the handset is in its cradle

and then dial the telephone number. This switches your telephone to “hands-free” mode.

... with direct dialling

**)

If the facility “preselected/en-block dialling” is not programmed on your telephone, you can dial directly. As

soon as the telephone number is dialled, the telephone is switched over to hands-free mode immediately

and the number is dialled.

M Dial internal telephone number.

Hands-free mode Make the call ...

*) “preselected/en-block dialling” must be on; cf. manual 1

**) “preselected/en-block dialling” must be off; cf. manual1

140

15.01.1995 10:12

140

being called 10:12

140

being called 10:12

Making internal calls

Telephoning

using MI keysThe INTERNAL keys of every telephone in the manager-secretary team are also conﬁgured in parallel as call

keys on the other telephones. On the other telephone, this call key is called a MULTIPLE-INTERNAL key (MI).

You can also use these keys (MI SEC .., MI MANAGER ..) for making internal calls.

Application examples:

Press an MI key and dial the desired telephone number, if...

... you want to keep your own telephone number (INTERNAL key) free for an urgently expected call.

... your own telephone number (INTERNAL key) is currently occupied (e.g. because the secretary has just

answered a call for the manager’s telephone ) and you wish to make an urgent call.

Terminating calls

(hanging up)

O Replace the handset.

t Press the DISCONNECT key.

f Press the HANDS-FREE key if the call is being carried out in hands-free mode.

Making external calls

Tele

honin

Making external calls

via the

INTERNAL key on

the manager or

secretary

telephone

... with the handset or in hands-free mode

N Lift the handset.

The INTERNAL key line is accessed.

M Dial the code number(s), e.g. 0 for

an outside line, and then the external

telephone number.

P Make the call ...

☛ It is also possible to press the INTERNAL key (MANAGER..., SEC...) when the handset is in its cradle

and then dial the telephone number. This switches your telephone to “hands-free” mode.

... with preselected dialling

M Dial code number(s), e.g. 0for

an outside line, and then the external

telephone number.

N Lift the handset.

The telephone number is dialled.

P Make the call ...

☛ It is also possible to press the INTERNAL key (MANAGER..., SEC...) when the handset is in its cradle

and then dial the telephone number. This switches your telephone to “hands-free” mode.

*) “preselected/en-block dialling” must be on; cf. manual1

please dial

internal dial 10:12

061040

extern. dial 10:12

061040

15.01.1995 10:12

061040

extern. dial 10:12

Making external calls

Telephoning

... with direct dialling

If the “preselected/en-block dialling” facility is not programmed on your telephone, you can dial directly. As

soon as the telephone number is dialled, the telephone is switched over to hands-free mode immediately

and the number is dialled.

M Dial code number(s), e.g. 0for

an outside line, and then the external

telephone number.

Hands-free mode Call ...

*) “preselected/en-block dialling” must be off; cf. manual1

using MI keysThe INTERNAL keys of every telephone in the manager-secretary team are also conﬁgured in parallel as call

keys on the other telephones. On the other telephone, this call key is called a MULTIPLE-INTERNAL key (MI).

You can also use these keys (MI SEC .., MI MANAGER ..) for making external calls.

Application examples:

Press an MI key and dial (after the line access code) the desired telephone number, if ...

... you want to keep your own telephone number (INTERNAL key) free for an urgently expected call.

... your own telephone number (INTERNAL key) is currently occupied (e.g. because the secretary has

just answered a call for the manager’s telephone ) and you wish to make an urgent call.

Ending calls

(hanging up)

O Replace the handset.

t Press the DISCONNECT key.

f Press the HANDS-FREE key if the call

is being carried out in hands-free mode.

061040

extern. dial 10:12

Answering calls

Tele

honin

Answering calls

by lifting

the handset

Call which can be answered by lifting the handset are indicated by the fact that the v symbol for to the rele-

vant key blinks on and off, and also by a text message in the display (e.g. external call). These calls are

indicated by an acoustic ringing signal.

Q The telephone rings.

v symbol blinks.

N Lift the handset.

P Make the call ...

☛ It is also possible to press the key for which the v symbol is blinking while the handset is in its cradle.

This switches your telephone to “hands-free” mode and you are connected to the caller immediately.

Several calls If several calls come in at once, the ﬁrst call is indicated by a v symbol blinking and the other calls by the

dsymbol for the respective keys blinking on and off. If you do not wish to answer the first call, but another

one instead, proceed as follows:

Q The telephone rings.

v symbol blinks, dsymbol blinks.

fhold down and N Hold down the HANDS-FREE key and

lift the handset.

f e.g. Let go of the HANDS-FREE key and

press the desired call key

(INTERNAL or PARTNER).

P Make the call ...

☛ It is also possible to press the respective call key without lifting the handset. This switches your telephone

to “hands-free” mode and you are connected to the caller immediately.

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DETEWE Varix SD38 Operating Instructions Manual

Brand: DETEWE

Model: Varix SD38

Category: Telephones

Type: Operating Instructions Manual

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DETEWE Varix SD38 Operating Instructions Manual

DETEWE Varix SD38 Operating Instructions Manual

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