DETEWE OPENPHONE 61 User manual

Category
Telephones
Type
User manual

This manual is also suitable for

OpenPhone
61, 63, 65
in the OpenCom 1000
Communications System
User Guide
Thank you for choosing a DeTeWe
product. Our product meets the
highest demands in quality togeth-
er with superior design.
The following user guide will assist
you in the operation of your Open-
Phone 61, 63 and 65, as well as
answering all the important ques-
tions. Should you require further
support or information, please con-
tact the person responsible for your
system or your dealer.
Welcome to DeTeWe
Responsible for system:
Name: .....................................................
Telephone: ............................................
OpenPhone 61, 63 and 65 in the
OpenCom 1000 Communications
System 5
OpenPhone 61 6
OpenPhone 63 6
OpenPhone 65 6
The Features of Your Telephone 7
Using Your Telephone 7
Safety Precautions 7
Installation Location 7
Cleaning 8
Setting the Incline 8
Wall Mounting 8
Labelling Keys 9
Accessories 10
Key Programming 11
Keypad with ABC Programming 11
Menu Card Key 11
Info Key 11
ABC Key 12
Arrow Keys 12
OK Key 12
Stored Number Redial Key 12
Enquiry Key 12
Hands-free / Open Listening Key 12
Disconnect Key 12
Mute Key 12
C Key 12
Plus / Minus Keys 12
ESC Key 13
Programmable Keys with LED
Display 13
Internal / External Key 13
Multiple Key 13
Team Direct Call Key 14
Direct Call Key with Signalling 14
Partner Direct Call Key 14
1
Contents
Display and Menu Cards 15
Info Row(s) 15
Key Rows 15
Menu Card Display 16
Calling Up Menu Cards and
Selecting List Entries 16
Calling Up Menu Cards with Keys 17
Selecting from Menu Card Lists 17
Characteristics of Settings
Windows 18
Quick Changing 18
Entering / Deleting Digits 18
Deleting Lists 19
Text Entry 19
Automatic Fade-Out 19
Using Key Extensions 20
Description 20
Selecting the Function Level 20
Using the Keys 20
Making a Call 22
General 22
Internal and External Telephone
Numbers 22
Signalling on the Call Keys 22
Manual or Automatic External Line
Seizure 22
Line Seizure using Destination
Keys 22
Line Seizure using "Direct Call Key
with Signalling" 23
Line Seizure using " Team Direct
Call Key" 23
Multiple Calls 23
Block Dialling / On-Hook Dialling 23
DTMF Post-Dialling / Touchtone
Dialling 24
Muting 24
Call Charge Display, Call Time
Display 24
Stored Number Redial 25
Hands-free / Open Listening 25
Handheld Calls 25
Initiating Hands-free Calls 25
State-Dependent Menu Cards 25
Menu Card "Select" in the
Idle State 26
Making an External/Internal Call 27
Making an Internal Call on a Terminal
with an Internal Preferred Key 27
Making an External Call on a Terminal
with an Internal Preferred Key 27
Making an External Call on a Terminal
with an External Preferred Key 27
Making an Internal Call on a Terminal
with an External Preferred Key 27
Making a Call with DESTINATION
Keys 27
Terminating a Call 27
Menu Card "Actions" during a Call 28
Menu Card "Actions" when Busy 28
Menu Card "Actions" during a Call 28
Taking a Call 29
By Going Off-Hook or Pressing a
Key 29
Calls during another Call 29
Menu Card "Actions" for
Incoming Calls 29
Menu Card "Actions" when
Dialling 30
Enquiries, Toggling, Transfers
and Conferences 30
Enquiries/Toggling via the R or
another Call Key 30
Transferring an Internal/External
Call to Internal Subscribers 31
2
Contents
Transferring an External Call to
External Subscribers 31
Menu Card "Actions" for Held
Subscribers 31
Internal/External Three-Party
Conferences 32
During Conferences 32
Special Calls 33
Door Bell/Intercom Call 33
Announcement 33
Answering a Callback 34
Making a Call from the Telephone
Book 34
The Telephone Book 34
Menu Card "Telephone Book" 34
Team Function TOP TEAM 35
Team Function BROKER'S TEAM 36
Team Function PARALLEL TEAM 37
Team Function EXECUTIVE/
SECRETARY TEAM 39
Features and Menu Cards 41
Setting Variants for Features 41
Using Menu Cards 41
Using Programmed Keys 41
Main Menu 42
Menu Card "Main Menu" 42
Menu Card "Calls" 43
Menu Card "Call Divert" 45
Menu Card "Messages" 47
Menu Card "Settings" 48
Menu Card "Protective Functions" 49
Menu Card "Calls" 51
Menu Card "Special Functions" 53
Menu Card "Central Settings" 54
System Service 54
Subscriber Service 55
3
Contents
Quick Menus 57
Menu Card "Info" 57
Menu Card "Active Features" 58
Menu Card "Set Call Key" 58
Programming Keys 60
Programming Destinations 60
Programming Functions 60
Appendix 63
Care and Maintenance 63
Declaration of Conformity 65
4
5
The Glossary
This user guide contains a descrip-
tion of all the basic functions of your
telephone. Should you require any
further information about your sys-
tem's features, please consult the
glossary provided with your com-
munications system.
OpenPhone 61, 63 und 65
in the OpenCom 1000
Communications System
General
OpenPhone 61, 63 and 65 are sys-
tem terminals, which you can oper-
ate on your OpenCom 1000 com-
munications system. The innovative
menu card display enables simple
operation of your telephone and
speedy access to the variety of func-
tions and features on your system.
All telephones have the same func-
tionality. They differ in display size
and the number of programmable
keys available. In addition, Open-
Phone 65 can be extended to
include additional display-support-
ed key fields.
Various adapters can be added to
the OpenPhone 63 and 65 and can
therefore be adapted to your indi-
vidual requirements.
Familiarise yourself with the fea-
tures of your telephone. You will
discover many new functions, which
facilitate communication and
organisation.
6
A
B
C
D
E
F
J
K
L
G
H
I
M
N
O
T
U
V
W
X
Z
Y
P
Q
S
R
Call waiting Call back Call diverted Call blocking Secretary
Herman
Call waiting
Call back
Call diverted
Call blocking
Secretary
Herman
En-bloc dialling
Conference
Internal call 01:57
16:30
23.05.2001
Jones
En-bloc dialling
Conference
Call waiting
Call back
Call diverted
Call blocking
Secretary
Voice Mail
OpenPhone 61
OpenPhone 63
OpenPhone 65
Sicherheitshinweise
Do not open either the tele-
phone or the connected acces-
sories, as it can expose you to
current-carrying elements.
Have all repairs carried out by
the service department. Do not
allow the telephone and acces-
sories to come into contact with
water or chemicals.
Use (where necessary) only the
adapters provided.
Do not use adapters where
there is visible damage (cracks,
splits in the casing).
Installation Location
Do not install the telephone or
accessories in the vicinity of
water, damp or humid areas
heat sources, direct sunlight
unventilated areas
7
The Features of Your Telephone
Using Your Telephone
The Features of Your Telephone
Using Your Telephone
devices generating strong mag-
netic fields, electrical devices,
fluorescent lamps, computers,
radios or televisions
dusty areas and areas exposed
to vibrations, tremors or
extreme temperature fluctua-
tions.
Place the telephones on a non-slip
surface. Surface elements of your
furniture can distort the feet of your
telephone. This kind of softening of
the feet by foreign matter can leave
unwanted marks on your furniture.
8
For wall-mounting two drill-holes
are required in the wall at the fol-
lowing distance apart:
Telephone Distance
between
holes
OpenPhone 61 155 mm
OpenPhone 63 155 mm
OpenPhone 65 184 mm
Cleaning
Simply wipe your telephone with a
slightly damp or anti-static cloth.
Never use a dry cloth. Never use a
cleaning agent.
Setting the Incline
Pull out the feet (1) and turn them –
two levels are possible – forwards
or backwards (2). Push the feet back
in (3).
Wall Mounting
To mount on the wall please
remove the feet by pulling them out
sideways. To ensure that the tele-
phone later hangs flush with the
wall, push the feet into the slots
underneath the telephone. With a
screwdriver lift the holding clip (1)
for the handset from its slot and
replace it the other way round (2).
The Features of Your Telephone
Using Your Telephone
1
2
3
1
2
3
9
The Features of Your Telephone
Using Your Telephone
Use screws 6 mm in diameter. Leave
the screw heads approx. 2.5 mm to
3 mm away from the wall and hang
the telephone onto them.
Labelling Keys
The keys assigned to the display are
automatically or manually labelled
during programming.
The text then appears in the display.
If keys have not been programmed,
then no text is displayed.
On the OpenPhone 61 and 63 there
are five additional programmable
keys without display support.
To label the insert proceed as fol-
lows:
Press the bottom part of the cover
(1) and push it slightly downwards
(2). The upper part of the cover will
then lift up and you can remove this
and the labelling strip. To replace
the cover place it in the slot, then
push down before pushing up until
the holding clips click into place.
10
The Features of Your Telephone
Using Your Telephone
Accessories
On the back of the telephone there
is one (OpenPhone 63) or two
(OpenPhone 65) connections for
various adapters. The following
accessories can be attached:
ISDN adapter to connect ISDN
terminals (only with own power
supply).
Upx adapter to operate an addi-
tional OpenPhone 61, 63 or 65 on
the same line.
Additions adapter to connect a
second handset, an external
microphone, a headset, a speaker,
a door busy display, a doorbell
contact or a recording device.
a/b adapter to operate an ana-
logue terminal on the same line.
Power adapter in case the power
supply is insufficient.
V.24 adapter enables connection
to a PC for the use of CTI solutions
and printers. Please consult the
section entitled "Connecting and
Using Accessories" in the system's
assembly and commissioning
guide.
11
The Features of Your Telephone
Key Programming
Key Programming
NB: Please note that a number of
the keys are equipped with a dou-
ble functionality (
short and long key
press).
The "menu cards" outlined below
are display windows, which appear
for the setting of features and func-
tions. More detailed information
can be found under Display and
Menu Cards.
Keypad with ABC
Programming
to select telephone numbers or
enter text. Not all the available let-
ters and special characters are print-
ed on the keys. For more informa-
tion, consult Text Entry on page 19.
m Menu Card Key
brings up menu cards in the display.
A
short key press shows a selection
of features, which can be used in
the current telephone state (e.g.
during a call). A
long key press
shows the menu card for the main
menu with all the available settings.
i Info Key
displays a menu card with incoming
calls, emails and short messages
with a
short key press. The key's LED
flashes slowly to signal receipt.
A
long key press displays a menu
card with the list of active features,
which limit the availability of the
telephone (e.g. active call protec-
tion). The key's active LED signals
this state.
12
The Features of Your Telephone
Key Programming
a ABC Key
opens the menu card for the tele-
phone book with a
short key press.
A
long key press provides a list of
display languages, which can be set.
p Arrow Keys
to scroll through the menu cards.
o OK Key
confirms the selection in the menu
cards.
w Stored Number
Redial Key
opens a menu card with a list of the
last ten telephone numbers dialled.
r Enquiry Key
to initiate an enquiry.
f Hands-free / Open
Listening Key
with LED display for making calls
using the microphone and/or
speaker.
t Disconnect Key
to terminate an existing call.
s Mute Key
with LED display for switching off
the handset or telephone micro-
phone.
c C Key
deletes characters to the left of the
cursor or list entries in the menu
with a
short key press. A long key
press deletes the whole row.
+ Plus/Minus Key
with state-dependent functions
to adjust the volume during
speaker/hands-free operation,
to adjust the volume during
handheld calls,
to adjust the ringer volume for
incoming calls,
to set the display contrast in the
idle state,
to change features quickly (on /
off),
13
The Features of Your Telephone
Key Programming
to change the ringer pitch and
the melody in the menu,
to move the cursor when enter-
ing telephone numbers or text.
e ESC Key
zum Verlassen eines Eingabe-
fensters ohne Veränderung des
Inhalts und zum Zurückschalten in
den Menüzweigen.
g Programmable Keys
with LED Display
The keys are defined when setting
up your communications system.
The keys can be programmed with
telephone numbers (destinations)
or features:
A short key press carries out
dialling or the programmed fea-
ture.
•A long key press can be used to
programme the key via a menu
card (see Programming Keys).
Free keys can be recognised by the
lack of a label in the display
g Internal/External Key
These keys can be used to make and
accept internal and external calls.
Each key has its own telephone
number. One of these keys
(depending on the set-up) is seized
when you go off-hook.
g Multiple Key
Calls for another team partner are
signalled to you simultaneously on
the MULTIPLE INTERNAL key. You
can thus take calls for a partner.
These keys also allow you to make
calls (but thereby also block the
partner's telephone number.)
Calls on external lines are signalled
on the EXTERNAL keys. At the same
time call signalling also occurs on
the MULTIPLE EXTERNAL keys of the
team member. Any team member
can also make external calls using
this key.
14
The Features of Your Telephone
Key Programming
g Team Direct Call Key
The " team direct call key " displays
whether the other subscriber is busy
or is being called. This allows you to
take calls for other team sub-
scribers. In addition, you can use
these keys to call other team sub-
scribers directly with a key press.
g Direct Call Key with
Signalling
"Direct call keys with signalling",
which contain a display, can be pro-
grammed by you with an internal or
external telephone number. This is
dialled with a key press. The display
signals whether the other internal
subscriber is busy or free, or for
external telephone numbers
whether the line is still available.
g Partner Direct Call Key
With the " partner direct call keys"
you can call other team subscribers
with a key press. The partner also
has a key with which to reach you.
The key displays whether the line is
busy or free. Calls can be made even
if the subscriber is busy.
15
The Features of Your Telephone
Display and Menu Cards
Info Row(s)
The first (on the OpenPhone 63) and
on the OpenPhone 65 the second
display row shows current addition-
al information.
For the OpenPhone 61 there is no
info area. Here individual state-
dependent display rows are used for
information.
In the idle state the telephone
number of the telephone and the
time are displayed (on the Open-
Phone 65 also the day and the
date). In the connection state the
current charge-counter (where
active) or the call time and notes are
displayed. In the enquiry state the
dialled telephone number of the
enquiry call is displayed.
Key Rows
The display next to the keys is allo-
cated to these in rows. According to
the key type the display texts listed
below are shown.
NB: Call and busy states are repre-
sented on the call keys by additional
symbols. Please consult the section
on
Making a Call.
NB: For the OpenPhone 61 there is
no defined key area. Here state-
dependent display rows are used for
key information.
1 Call key in idle state:
Internal telephone numbers or
a manually entered text.
2 Call key in dialling or call state:
Dialled number or name of per-
son dialled (where held in tele-
phone book)
3 Destination key programmed
with name:
If no name is entered during
programming,
Display and Menu Cards
Jones
Call diverted 104
Miller
Ringing
121
Call diverted 104
Miller
Incom. int. call
121
Call diverted 104
Miller
16
The Features of Your Telephone
Display and Menu Cards
then the programmed tele-
phone number will appear
instead
4 Programmed function key:
Name of the feature with addi-
tional information
5 Call key in incoming call state:
Telephone number (where
transmitted) or caller's name
(where held in telephone book)
Menu Card Display
As with a PC, all telephone and sys-
tem features are controlled via
cross-faded display windows. The
presentation of these display win-
dows resembles an index card and
is called a menu card.
The uppermost row of a menu card
contains the menu name or the
name of the selected feature. The
following rows contain selectable
features or also name or telephone
number lists.
Menu cards are called up with dif-
ferent keys. Please consult here the
details given under Key Program-
ming.
A menu card partially covers the key
rows. It is still possible here to carry
out all of the functions assigned to
the keys (e.g. to accept a call on a
call key).
Menu cards can be overlaid with
other display windows for making
entries (e.g. a telephone number).
Calling Up Menu Cards
and Selecting List Entries
Use one of the keys outlined in the
section on key programming in
order to call up a menu card (see
table Calling Up Menu Cards with
Keys). Please take note of the
short
or long key press. The selection of
list entries is described in the table
Selection in Menu Card Lists.
101
inte
Actions
2Dir. pick-up
3Announcement
5Notes
101
inte
Actions
2Pickup gezielt
3Announcement
5Notes
Dest.:
17
The Features of Your Telephone
Display and Menu Cards
Key Short Long Menu Card
Menu Card Key x Dependent on Telephone State
m x Main Menu
Info Key x Info / Current Messages
i x Active Features
Info Key x Telephone Book
a x Language Setting (Display)
Redial Key x x Redial List
w
Call Key x Set Key
g
Programmable Key x Program Key
g
Arrow Key Selecting from/scrolling through the menu card lists is
p done with the arrow keys. If the list is longer than the
display window, then a direction arrow is displayed in
the bottom left corner, as well as the top right corner
when scrolled further.
Digit Keys Selecting from the menu can also
be done by entering the digit that appears in front of
the feature. The OK key confirms the selection or
setting. Depending on the feature this is now carried
out and the menu card closed, or additional settings
windows are displayed.
ESC-Key
short press Ends the selection/entry without changes and moves
e back a level for menu branches.
ESC Key
long press Hides the menu card without changes (also possible
e by pressing the entry key). Allows you to leave the card
display when the menu is open (e.g. internal/external
option).
Calling Up Menu Cards with Keys
Selecting from Menu Card Lists
18
The Features of Your Telephone
Display and Menu Cards
Characteristics of
Settings Windows
Three dots after a Menu card entry
mean: By pressing the OK key o
additional options can be selected.
You can carry out entries/changes
(e.g. for a telephone number)
straight into an entry row. The cur-
sor indicates the entry/delete
position. By pressing the OK key
o or scrolling further with the
arrow keys the entries are saved.
Quick Changing
"+" in front of the feature name
indicates the on and a "-" the off
state.
With the plus/minus key + the
on/off state can be changed directly
or the OK key can be used to move
on to the settings window.
Entering/Deleting Digits
If digit entries are longer than the
display area, then these disappear
to the left from the visible area. You
then see a "<" in front of the digits.
The plus/minus key + can be
used to move the cursor and bring
the hidden characters back onto the
display. The digit sequence will then
disappear from the display to the
right (display ">"). Entries always
appear in front of the cursor posi-
tion. A
short press on the C Key
c deletes individual digits, and a
long press deletes the entire entry.
You can also end your entry with a
short press on the Menu card key,
which moves the current display
into the background. Pressing the
key again brings it back into the
foreground.
101
inte
Dest.:
Int. & ext.calls
on
101
inte
Call diverted
1 -Immediate...
2-After time...
3-Busy...
101
inte
Ziel:4528
Int. & ext.Anr.
ein
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DETEWE OPENPHONE 61 User manual

Category
Telephones
Type
User manual
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