NCR RealPOS 5953 User manual

Type
User manual

This manual is also suitable for

NCRRealPOS5953USBDynaKey
Release2.2
UserGuide
B00500001457
IssueE
TheproductdescribedinthisbookisalicensedproductofNCRCorporation.
NCR,RealPOS,andDynaKeyareregisteredtrademarksofNCRCorporation.
ItisthepolicyofNCRCorporation(NCR)toimproveproductsasnewtechnology,components,software,
andfirmwarebecomeavailable.NCR,therefore,reservestherighttochangespecificationswithoutprior
notice.
Allfeatures,functions,andoperationsdescribedhereinmaynotbe
marketedbyNCRinallpartsofthe
world.Insomeinstances,photographsareofequipmentprototypes.Therefore,beforeusingthisdocument,
consultwithyourNCRrepresentativeorNCRofficeforinformationthatisapplicableandcurrent.
Tomaintainthequalityofourpublications,weneedyourcommentsonthe
accuracy,clarity,organization,
andvalueofthisbook.
Addresscorrespondenceto:
Manager,InformationProducts
NCRCorporation
2651SatelliteBlvd.
Duluth,GA30096
Copyright©2002
ByNCRCorporation
Dayton,OhioU.S.A.
AllRightsReserved
i
Table of Contents
Chapter1:Overview
Introduction ...........................................................................................11
Compatibility ..................................................................................11
ModelNumbers ....................................................................................12
Features ..................................................................................................12
ControllerBoard .............................................................................13
CabinetColor ..................................................................................13
ExternalStandardPCKeyboardConnector...............................13
MultiColorPowerLED ................................................................14
KeylockPositions ...........................................................................15
SpecialPCSetupKeypadLayout.................................................15
MSR ..................................................................................................16
Speaker.............................................................................................16
Integrated2x20CustomerDisplay ............................................16
Chapter2:SitePreparation
PhysicalEnvironment ..........................................................................21
OperatingRange.............................................................................21
StorageRange .................................................................................21
TransitRange ..................................................................................21
ElectricalRequirements .................................................................22
PowerConsumption ......................................................................22
CableLengthLimitations ..............................................................22
SensormaticRestriction .................................................................22
Dimensions ............................................................................................23
MountingRecommendations..............................................................26
HeightRecommendations.............................................................26
ii
ReachDistance................................................................................27
TiltAngle .........................................................................................28
SwivelAngle ...................................................................................29
Chapter3:HardwareInstallation
Introduction ...........................................................................................31
SensormaticRestriction .................................................................31
SerialNumberLocation.................................................................32
CableConnectorAccess ................................................................32
InstallingtheDynaKey.........................................................................33
MountingOptions..........................................................................33
InstallingaStandardRemoteTableTopUSBDynaKey
(5964K030) ......................................................................................33
Installinga5953K023CheckstandMount .................................35
ConnectingtotheHostTerminal...............................................310
PoweringUp .................................................................................310
SpecialKeypadMode..............................................................310
NormalOperatingMode ........................................................313
InstallingandCalibratingtheTouchScreen...................................314
InstallingtheDriver .....................................................................314
CalibratingtheTouchScreen......................................................316
TouchScreenOptions..................................................................318
TouchScreenCleaningProcedures..................................................319
ScreenSavingFeature ........................................................................319
Connectingthe5953toaPC..............................................................320
Chapter4:Programming
Firmware ................................................................................................41
USBDynaKeyCapabilities............................................................41
iii
FPGAFirmwareDefaults..............................................................42
UniquePOSCapabilities ...............................................................42
NCRUsbKeyboardCtlHIDusages ..........................................43
ProgrammableKeyMatrix .......................................................44
ConfigurableKeyClickTone ...................................................49
NCRPlatformSoftwareComponents...................................410
NCRUSBDynaKeyControlParameterizationRegistry
Values ........................................................................................413
NCRUSBDynaKeyControlDataCaptureRegistry
Values ........................................................................................414
12.1InchUSBDynaKeyVideoDrivers.....................................416
Chapter5:5953USBDynaKeyMigration
Overview................................................................................................51
Discussion ..............................................................................................52
LCD800x600HighBrightLongLifeColor................................53
LCDInterface ..................................................................................53
Touchoption ...................................................................................53
HotPlug...........................................................................................54
POSCheckoutStyleKeyboard.....................................................54
DoubleHigh/DoubleWideKeys...............................................56
KeyboardProgrammability ..........................................................57
Keylock ............................................................................................58
KeyClick..........................................................................................58
ErrorTone........................................................................................58
MSR ..................................................................................................59
Scannerport ....................................................................................59
Additionalports .............................................................................59
PowerLED ......................................................................................59
iv
FingerprintSensor........................................................................510
SmartcardReader .........................................................................510
KeyRemappingRegistryManipulationTool................................511
Chapter6:HardwareService
SafetyRequirements.............................................................................61
ProblemIsolationProcedures.......................................................62
TroubleshootingTable...............................................................62
ServicingtheDynaKeyModule..........................................................65
DisassemblingtheDynaKey.........................................................65
RemovingtheRemoteTableTopMount................................66
RemovingtheBackCover.........................................................67
RemovingtheMSR ....................................................................68
MSRCleaningCards..................................................................69
RemovingtheSpeakerAssembly ..........................................610
RemovingtheTouchBoard(Option)....................................611
RemovingtheControllerBoard.............................................612
RemovingtheLCD ..................................................................614
ReplacingtheBacklight...........................................................615
RemovingtheTouchScreen ...................................................616
RemovingtheKeypad.............................................................617
RemovingtheKeylockAdapterAssembly ..........................618
ReplacingtheKeylockassembly............................................619
ReAssemblingtheDynaKey......................................................619
ControllerBoard..................................................................................620
ConnectorIdentification..............................................................620
ConnectorPinOutInformation .................................................621
DVIConnector..........................................................................621
PoweredUSBConnector.........................................................622
v
USBConnectors........................................................................623
Cables....................................................................................................624
DVItoDVI.....................................................................................624
PoweredUSB(12V)to2x4LockingConnector.....................624
DVItoCHAMP.............................................................................624
DynaKeyCleaningProcedures.........................................................625
CleaningtheGlass........................................................................626
vi
Revision Record
Issue Date Remarks
A Aug2002 Firstissue
B Dec2002 UpdatedProgrammingChapterwithfirmware
interfaceinformation
C May2003 Release2.2;AddedTouchModel
D Dec2003 Addednewmount
E Jan2004 AddedsectiononconnectingtoastandardPC
Safety and Regulatory Information
TheNCRRealPOS5953conformstoallapplicablelegalrequirements.
ToviewthecompliancestatementsseetheNCRRealPOSPeripherals
SafetyandRegulatoryStatements(B00500001701).
Chapter 1: Overview
20064
Introduction
TheNCRRealPOS5953USBDynaKeyisaPointofSale(POS)
keyboardwithabuiltin12.1inchflatpanelLiquidCrystalDisplay
(LCD).UniquetotheDynaKeyisasetofATMstylekeys(DynaKeys),
whicharelocatedbesidethedisplay.Thefunctionsofthesekeys
change
dependingonthesoftwareapplicationappearingontheLCD.
The5953interfaceswiththehostterminalviatwocables.
DigitalVideoInterface(DVI)cableforvideo
PoweredUniversalSerialBus(USB)fordataandpower
Compatibility
TheUSBDynaKeyisdesignedforthefollowingterminals:
NCR7452(Release4.0orlater)
NCR7456
NCR7458
1-2 Chapter 1: Overview
Model Numbers
Major Model CPU
59538000 12.1”USBSVGAActiveMatrixColorDisplay,NoMount,No
MSR,NoCables,HighBrightness(G11)
59538090 12.1”USBSVGAActiveMatrixColorDisplay,NoMount,
3TrackMSR,NoCables,HighBrightness(G11)
59538100 12.1”USBSVGAActiveMatrixColorDisplay,TouchScreen,
NoMount,NoMSR,NoCables,HighBrightness(G11)
59538201 12.1”USBSVGAActiveMatrixColorDisplay,NoMount,No
MSR,NoCables,HighBrightness(CG1)
59538301 12.1”USBSVGAActiveMatrixColorDisplay,TouchScreen,
NoMount,NoMSR,NoCables,HighBrightness(CG1)
Features
DVICommunications‐Industrystandardvideocommunications
USBCommunications‐ThreeTypeAconnectorsforexternal
devices
FieldProgrammableGateArray(FPGA)‐ControlstheKeylock,
Speaker,LED,MSR,andKeypad.
12.1Inchactivematrix(TFT)colorLCD;800x600;262,144colors
MulticolorpowerstatusLED
Keylock(optional)
3TrackISOMSRandJIS2TrackMSR(optional)
Speaker(separatefromthePCspeaker;softwarecontrolled)
Scannerinterface(USB)
Integrated2x20CustomerDisplay(optional)
Integratedkeypad
TouchScreen(optional)
Chapter 1: Overview 1-3
ExternalPowerBrick(optional)
TableTopMount(optional)
CheckStandMount(optional)
Controller Board
TheControllerBoardcontainsaFieldProgrammableGateArray
(FPGA)andconfigurationFlashmemory.Exceptforvideo,all
communicationsfromthe5953tothehostterminalarethroughthe
UniversalSerialBus(USB)hub.
Cabinet Color
TheDynaKeyisavailableintwocolorschemes.
LightGray(G11)
CharcoalGray(CG1)
External Standard PC Keyboard Connector
Anexternalkeyboardcanbeconnectedtothe5953throughoneofthe
externalUSBports.Thispermitsalphanumericentryviaastandard
computerkeyboard.Dataissimplypassedthroughtothehostviathe
PoweredUSBconnector.
1-4 Chapter 1: Overview
Multi-Color Power LED
OnthefaceoftheUSBDynaKeyisamulticolorpowerLED.The
statusandconditionindicatedbytheLEDareshownasfollows.
Status Condition
Green DynaKeypoweron
Orange* LCDinstandbymode(orseenotebelow)
Red FPGAreportinganerrorcondition
Flashing
(red/green)
DynaKeykeypadinPCSetupmode
(SeeSpecialKeypadmodeinInstallation)
Off DynaKeypoweredoff
Note: TheLEDmayalsobeorangeforafewsecondsonpowerup
beforedisplayisactive.
Chapter 1: Overview 1-5
Keylock Positions
TheUSBDynaKeyincludesastandardNCRKeylock,accessible
throughtheFPGA.
Therearefourpositions:Exception,Locked,Retail,andSupervisor.
Theyareexplainedinthefollowingtable.
Abbreviation Position Description
Ex ExceptionUsedbythecustomerorservicerepresentative
toperformlowlevelprogrammingsuchas
workstationdiagnostics,configuringthe
workstation,orloadingtheworkstation.
L Locked Usedtolockkeyboardinputtoprohibituseof
normalfunctions.
R Retail Usedwhenperformingnormalretailmode
functions.
S Supervisor Usedbythesupervisortoprovidehighestlevel
ofworkstationcontrolincasessuchasrefunds
andrunningtotals.
Special PC Setup Keypad Layout
Onpowerup,theoperatorcanswitchtheDynaKeyintoanalternate
keypadlayoutthatcanbeusedwithmanyPCBIOSsetupand
configurationroutines.ThealternatelayoutcontainskeyssuchasESC,
TAB,END,“+”,andarrowkeyswhicharenotavailableinthe
normalkeypadlayout.
Thealternatelayoutallowstheoperatorto
configureaPCwithoutanexternalalphanumerickeyboard.(Seethe
Installationchapter.)
1-6 Chapter 1: Overview
MSR
The5953includesanoptionalintegratedInternationalOrganizationfor
Standardization(ISO)3trackanalogMSRheadora2trackJISMSR
head.
Speaker
The5953includesabuiltinspeaker.Bydefault,itsoundskeyclicks,
butitcanbeprogrammedtosoundtonesundercontrolofthe
applicationprogram.Thespeakeristiedtothespeakercontrolofthe
hostterminalsothatwhenevertheterminalspeakersounds,sodoes
the5953speaker.
Integrated 2 x 20 Customer Display
TheModel5953supportsanoptionalintegrated2x20VFDcustomer
display.Thedisplayisinstalledusingthe5964K032RemoteTableTop
Mountandthe5972F040IntegratedPostMount.
Chapter 2: Site Preparation
Physical Environment
Operating Range
Condition Range
Temperature to45°C
RelativeHumidity 10%to90%(Noncondensing)
AtmosphericPressure 3000meters(max.)
Storage Range
Condition Range
Temperature‐10°to50°C
RelativeHumidity 10%to90%
Transit Range
Condition Range
Temperature‐40°to60°C(Oneweekmax.)
RelativeHumidity 5%to95%
2-2 Chapter 2: Site Preparation
Electrical Requirements
Voltage Tolerance Current (Max)
5953 Module (from Host)
+12V
SupplyVoltage
±10% 1600mA
External USB Port
+5V ±5% 500mA
External USB Port
+5V ±5% 500mA
External USB Port
+5V ±5% 500mA
Touch Screen Board (Optional)
+5V ±5% 100mA
Power Consumption
Typical Maximum
16.0W 19.2W
Cable Length Limitations
Configuration Length
Connectedtoahostterminal 4m(13ft)
Sensormatic Restriction
AvoidplacingtheDynaKeywithin12inchesofaSensormatictag
detectiondevice.
Chapter 2: Site Preparation 2-3
Dimensions
Standard Remote Table Top Mount (5964-K030)
21139
470 mm
(18.5 in.)
320 mm
(12.6 in.)
255 mm
(10.0 in.)
2-4 Chapter 2: Site Preparation
5953-K023 Checkstand Mount
TheCheckstandMountisfullyadjustablebetweentheminimumand
maximumdimensionsthatareillustratedbelow.TheDynaKeycan
alsoberotatedrightandleftofcenter(shown)byapproximately90
degrees,aswellastiltedfromaverticalpositiontoapproximately45
degrees(shown).
19909
213 mm
(8.4 in.)
216 mm
(8.5 in.)
400 mm
(15.75 in.)
330 mm
(13.0 in.)
370 mm
(14.5 in.)
480 mm
(19.0 in.)
38 mm
1.5 in.
7.6.mm
0.30 in.
70 mm
2.75 in.
89 mm
3.5 in.
114 mm
4.25 in.
Chapter 2: Site Preparation 2-5
TherearetwopositionstoinstalltheposttothebackoftheDynaKey.
19908
270 mm
(10.75 in.)
200 mm
(8.0 in.)
105 mm
4.13 in.
140 mm
5.5 in.
2-6 Chapter 2: Site Preparation
Mounting Recommendations
Thissectionprovidesguidelinesfordeterminingtheviewingheight
andanglesformountingtheDynaKey.
Height Recommendations
Heightrecommendationsaremeasuredfromthefloortothe789
homerowontheDynaKey.Thescannersinstalledinsomecheckstands
maymakeitimpossibletoimplementthelowestheights.
TheheightoftheDynaKeyshouldbeadjustablealongtheyaxis.
Ideally,theDynaKeyshouldbeadjustable
between41‐55inches
fromthefloortothe789keyhomerow.(Mostcheckstands
measure3436incheshigh.)
Intheeventthattheidealheightrangeisimpossibletoachieve,
heightadjustmentsbetween4551inchesfromthefloortothe
78
9keyhomerowareacceptable.
20619
Ideal:
1040 - 1400 mm
(41 - 55 in.)
Acceptable:
1120 - 1300 mm
(44 - 51 in.)
Floor
7-8-9 Keys
  • Page 1 1
  • Page 2 2
  • Page 3 3
  • Page 4 4
  • Page 5 5
  • Page 6 6
  • Page 7 7
  • Page 8 8
  • Page 9 9
  • Page 10 10
  • Page 11 11
  • Page 12 12
  • Page 13 13
  • Page 14 14
  • Page 15 15
  • Page 16 16
  • Page 17 17
  • Page 18 18
  • Page 19 19
  • Page 20 20
  • Page 21 21
  • Page 22 22
  • Page 23 23
  • Page 24 24
  • Page 25 25
  • Page 26 26
  • Page 27 27
  • Page 28 28
  • Page 29 29
  • Page 30 30
  • Page 31 31
  • Page 32 32
  • Page 33 33
  • Page 34 34
  • Page 35 35
  • Page 36 36
  • Page 37 37
  • Page 38 38
  • Page 39 39
  • Page 40 40
  • Page 41 41
  • Page 42 42
  • Page 43 43
  • Page 44 44
  • Page 45 45
  • Page 46 46
  • Page 47 47
  • Page 48 48
  • Page 49 49
  • Page 50 50
  • Page 51 51
  • Page 52 52
  • Page 53 53
  • Page 54 54
  • Page 55 55
  • Page 56 56
  • Page 57 57
  • Page 58 58
  • Page 59 59
  • Page 60 60
  • Page 61 61
  • Page 62 62
  • Page 63 63
  • Page 64 64
  • Page 65 65
  • Page 66 66
  • Page 67 67
  • Page 68 68
  • Page 69 69
  • Page 70 70
  • Page 71 71
  • Page 72 72
  • Page 73 73
  • Page 74 74
  • Page 75 75
  • Page 76 76
  • Page 77 77
  • Page 78 78
  • Page 79 79
  • Page 80 80
  • Page 81 81
  • Page 82 82
  • Page 83 83
  • Page 84 84
  • Page 85 85
  • Page 86 86
  • Page 87 87
  • Page 88 88
  • Page 89 89
  • Page 90 90
  • Page 91 91
  • Page 92 92
  • Page 93 93
  • Page 94 94
  • Page 95 95
  • Page 96 96
  • Page 97 97
  • Page 98 98
  • Page 99 99
  • Page 100 100

NCR RealPOS 5953 User manual

Type
User manual
This manual is also suitable for

Ask a question and I''ll find the answer in the document

Finding information in a document is now easier with AI