NCR RealPOS 5953 User manual

NCRRealPOS5953USBDynaKey



Release2.2

UserGuide



B005‐0000‐1457

IssueE

TheproductdescribedinthisbookisalicensedproductofNCRCorporation.

NCR,RealPOS,andDynaKeyareregisteredtrademarksofNCRCorporation.

ItisthepolicyofNCRCorporation(NCR)toimproveproductsasnewtechnology,components,software,

andfirmwarebecomeavailable.NCR,therefore,reservestherighttochangespecificationswithoutprior

notice.

Allfeatures,functions,andoperationsdescribedhereinmaynotbe

marketedbyNCRinallpartsofthe

world.Insomeinstances,photographsareofequipmentprototypes.Therefore,beforeusingthisdocument,

consultwithyourNCRrepresentativeorNCRofficeforinformationthatisapplicableandcurrent.

Tomaintainthequalityofourpublications,weneedyourcommentsonthe

accuracy,clarity,organization,

andvalueofthisbook.

Addresscorrespondenceto:

Manager,InformationProducts

NCRCorporation

2651SatelliteBlvd.

Duluth,GA30096

Copyright©2002

ByNCRCorporation

Dayton,OhioU.S.A.

AllRightsReserved

i

Table of Contents

Chapter1:Overview

Introduction ...........................................................................................1‐1

Compatibility ..................................................................................1‐1

ModelNumbers ....................................................................................1‐2

Features ..................................................................................................1‐2

ControllerBoard .............................................................................1‐3

CabinetColor ..................................................................................1‐3

ExternalStandardPCKeyboardConnector...............................1‐3

Multi‐ColorPowerLED ................................................................1‐4

KeylockPositions ...........................................................................1‐5

SpecialPCSetupKeypadLayout.................................................1‐5

MSR ..................................................................................................1‐6

Speaker.............................................................................................1‐6

Integrated2x20CustomerDisplay ............................................1‐6

Chapter2:SitePreparation

PhysicalEnvironment ..........................................................................2‐1

OperatingRange.............................................................................2‐1

StorageRange .................................................................................2‐1

TransitRange ..................................................................................2‐1

ElectricalRequirements .................................................................2‐2

PowerConsumption ......................................................................2‐2

CableLengthLimitations ..............................................................2‐2

SensormaticRestriction .................................................................2‐2

Dimensions ............................................................................................2‐3

MountingRecommendations..............................................................2‐6

HeightRecommendations.............................................................2‐6

ii

ReachDistance................................................................................2‐7

TiltAngle .........................................................................................2‐8

SwivelAngle ...................................................................................2‐9

Chapter3:HardwareInstallation

Introduction ...........................................................................................3‐1

SensormaticRestriction .................................................................3‐1

SerialNumberLocation.................................................................3‐2

CableConnectorAccess ................................................................3‐2

InstallingtheDynaKey.........................................................................3‐3

MountingOptions..........................................................................3‐3

InstallingaStandardRemoteTableTopUSBDynaKey

(5964‐K030) ......................................................................................3‐3

Installinga5953‐K023CheckstandMount .................................3‐5

ConnectingtotheHostTerminal...............................................3‐10

PoweringUp .................................................................................3‐10

SpecialKeypadMode..............................................................3‐10

NormalOperatingMode ........................................................3‐13

InstallingandCalibratingtheTouchScreen...................................3‐14

InstallingtheDriver .....................................................................3‐14

CalibratingtheTouchScreen......................................................3‐16

TouchScreenOptions..................................................................3‐18

TouchScreenCleaningProcedures..................................................3‐19

ScreenSavingFeature ........................................................................3‐19

Connectingthe5953toaPC..............................................................3‐20

Chapter4:Programming

Firmware ................................................................................................4‐1

USBDynaKeyCapabilities............................................................4‐1

iii

FPGAFirmwareDefaults..............................................................4‐2

UniquePOSCapabilities ...............................................................4‐2

NCRUsbKeyboardCtlHIDusages ..........................................4‐3

ProgrammableKeyMatrix .......................................................4‐4

ConfigurableKeyClickTone ...................................................4‐9

NCRPlatformSoftwareComponents...................................4‐10

NCRUSBDynaKeyControlParameterizationRegistry

Values ........................................................................................4‐13

NCRUSBDynaKeyControlDataCaptureRegistry

Values ........................................................................................4‐14

12.1‐InchUSBDynaKeyVideoDrivers.....................................4‐16

Chapter5:5953USBDynaKeyMigration

Overview................................................................................................5‐1

Discussion ..............................................................................................5‐2

LCD800x600High‐BrightLong‐LifeColor................................5‐3

LCDInterface ..................................................................................5‐3

Touchoption ...................................................................................5‐3

HotPlug...........................................................................................5‐4

POS‐CheckoutStyleKeyboard.....................................................5‐4

Double‐High/Double‐WideKeys...............................................5‐6

KeyboardProgrammability ..........................................................5‐7

Keylock ............................................................................................5‐8

KeyClick..........................................................................................5‐8

ErrorTone........................................................................................5‐8

MSR ..................................................................................................5‐9

Scannerport ....................................................................................5‐9

Additionalports .............................................................................5‐9

PowerLED ......................................................................................5‐9

iv

FingerprintSensor........................................................................5‐10

SmartcardReader .........................................................................5‐10

KeyRe‐mappingRegistryManipulationTool................................5‐11

Chapter6:HardwareService

SafetyRequirements.............................................................................6‐1

ProblemIsolationProcedures.......................................................6‐2

TroubleshootingTable...............................................................6‐2

ServicingtheDynaKeyModule..........................................................6‐5

DisassemblingtheDynaKey.........................................................6‐5

RemovingtheRemoteTableTopMount................................6‐6

RemovingtheBackCover.........................................................6‐7

RemovingtheMSR ....................................................................6‐8

MSRCleaningCards..................................................................6‐9

RemovingtheSpeakerAssembly ..........................................6‐10

RemovingtheTouchBoard(Option)....................................6‐11

RemovingtheControllerBoard.............................................6‐12

RemovingtheLCD ..................................................................6‐14

ReplacingtheBacklight...........................................................6‐15

RemovingtheTouchScreen ...................................................6‐16

RemovingtheKeypad.............................................................6‐17

RemovingtheKeylockAdapterAssembly ..........................6‐18

ReplacingtheKeylockassembly............................................6‐19

Re‐AssemblingtheDynaKey......................................................6‐19

ControllerBoard..................................................................................6‐20

ConnectorIdentification..............................................................6‐20

ConnectorPin‐OutInformation .................................................6‐21

DVIConnector..........................................................................6‐21

PoweredUSBConnector.........................................................6‐22

v

USBConnectors........................................................................6‐23

Cables....................................................................................................6‐24

DVItoDVI.....................................................................................6‐24

PoweredUSB(12V)to2x4LockingConnector.....................6‐24

DVItoCHAMP.............................................................................6‐24

DynaKeyCleaningProcedures.........................................................6‐25

CleaningtheGlass........................................................................6‐26

vi

Revision Record

Issue Date Remarks

A Aug2002 Firstissue

B Dec2002 UpdatedProgrammingChapterwithfirmware

interfaceinformation

C May2003 Release2.2;AddedTouchModel

D Dec2003 Addednewmount

E Jan2004 AddedsectiononconnectingtoastandardPC

Safety and Regulatory Information

TheNCRRealPOS5953conformstoallapplicablelegalrequirements.

ToviewthecompliancestatementsseetheNCRRealPOSPeripherals

SafetyandRegulatoryStatements(B005‐0000‐1701).

Chapter 1: Overview

20064



Introduction

TheNCRRealPOS5953USBDynaKey™isaPoint‐of‐Sale(POS)

keyboardwithabuilt‐in12.1‐inchflatpanelLiquidCrystalDisplay

(LCD).UniquetotheDynaKeyisasetofATM‐stylekeys(DynaKeys),

whicharelocatedbesidethedisplay.Thefunctionsofthesekeys

change

dependingonthesoftwareapplicationappearingontheLCD.

The5953interfaceswiththehostterminalviatwocables.

• DigitalVideoInterface(DVI)cableforvideo

• PoweredUniversalSerialBus(USB)fordataandpower

Compatibility

TheUSBDynaKeyisdesignedforthefollowingterminals:

• NCR7452(Release4.0orlater)

• NCR7456

• NCR7458

1-2 Chapter 1: Overview

Model Numbers

Major Model CPU

5953‐8000 12.1”USBSVGAActiveMatrixColorDisplay,NoMount,No

MSR,NoCables,HighBrightness(G11)

5953‐8090 12.1”USBSVGAActiveMatrixColorDisplay,NoMount,

3‐TrackMSR,NoCables,HighBrightness(G11)

5953‐8100 12.1”USBSVGAActiveMatrixColorDisplay,TouchScreen,

NoMount,NoMSR,NoCables,HighBrightness(G11)

5953‐8201 12.1”USBSVGAActiveMatrixColorDisplay,NoMount,No

MSR,NoCables,HighBrightness(CG1)

5953‐8301 12.1”USBSVGAActiveMatrixColorDisplay,TouchScreen,

NoMount,NoMSR,NoCables,HighBrightness(CG1)

Features

• DVICommunications‐Industrystandardvideocommunications

• USBCommunications‐ThreeTypeAconnectorsforexternal

devices

• FieldProgrammableGateArray(FPGA)‐ControlstheKeylock,

Speaker,LED,MSR,andKeypad.

• 12.1‐Inchactive‐matrix(TFT)colorLCD;800x600;262,144colors

• Multi‐colorpowerstatusLED

•

Keylock(optional)

• 3‐TrackISOMSRandJIS2‐TrackMSR(optional)

• Speaker(separatefromthePCspeaker;softwarecontrolled)

• Scannerinterface(USB)

• Integrated2x20CustomerDisplay(optional)

• Integratedkeypad

• TouchScreen(optional)

Chapter 1: Overview 1-3

• ExternalPowerBrick(optional)

• Table‐TopMount(optional)

• Check‐StandMount(optional)

Controller Board

TheControllerBoardcontainsaFieldProgrammableGateArray

(FPGA)andconfigurationFlashmemory.Exceptforvideo,all

communicationsfromthe5953tothehostterminalarethroughthe

UniversalSerialBus(USB)hub.

Cabinet Color

TheDynaKeyisavailableintwocolorschemes.

• LightGray(G11)

• CharcoalGray(CG1)

External Standard PC Keyboard Connector

Anexternalkeyboardcanbeconnectedtothe5953throughoneofthe

externalUSBports.Thispermitsalphanumericentryviaastandard

computerkeyboard.Dataissimplypassedthroughtothehostviathe

PoweredUSBconnector.

1-4 Chapter 1: Overview

Multi-Color Power LED

OnthefaceoftheUSBDynaKeyisamulti‐colorpowerLED.The

statusandconditionindicatedbytheLEDareshownasfollows.

Status Condition

Green DynaKeypoweron

Orange* LCDinstandbymode(orseenotebelow)

Red FPGAreportinganerrorcondition

Flashing

(red/green)

DynaKeykeypadinPCSetupmode

(SeeSpecialKeypadmodeinInstallation)

Off DynaKeypoweredoff

Note: TheLEDmayalsobeorangeforafewsecondsonpower‐up

beforedisplayisactive.

Chapter 1: Overview 1-5

Keylock Positions

TheUSBDynaKeyincludesastandardNCRKeylock,accessible

throughtheFPGA.

Therearefourpositions:Exception,Locked,Retail,andSupervisor.

Theyareexplainedinthefollowingtable.

Abbreviation Position Description

Ex ExceptionUsedbythecustomerorservicerepresentative

toperformlowlevelprogrammingsuchas

workstationdiagnostics,configuringthe

workstation,orloadingtheworkstation.

L Locked Usedtolockkeyboardinputtoprohibituseof

normalfunctions.

R Retail Usedwhenperformingnormalretailmode

functions.

S Supervisor Usedbythesupervisortoprovidehighestlevel

ofworkstationcontrolincasessuchasrefunds

andrunningtotals.

Special PC Setup Keypad Layout

Onpower‐up,theoperatorcanswitchtheDynaKeyintoanalternate

keypadlayoutthatcanbeusedwithmanyPCBIOSsetupand

configurationroutines.ThealternatelayoutcontainskeyssuchasESC,

TAB,END,“+”,“‐”andarrowkeyswhicharenotavailableinthe

normalkeypadlayout.

Thealternatelayoutallowstheoperatorto

configureaPCwithoutanexternalalphanumerickeyboard.(Seethe

Installationchapter.)

1-6 Chapter 1: Overview

MSR

The5953includesanoptionalintegratedInternationalOrganizationfor

Standardization(ISO)3‐trackanalogMSRheadora2‐trackJISMSR

head.

Speaker

The5953includesabuilt‐inspeaker.Bydefault,itsoundskeyclicks,

butitcanbeprogrammedtosoundtonesundercontrolofthe

applicationprogram.Thespeakeristiedtothespeakercontrolofthe

hostterminalsothatwhenevertheterminalspeakersounds,sodoes

the5953speaker.



Integrated 2 x 20 Customer Display

TheModel5953supportsanoptionalintegrated2x20VFDcustomer

display.Thedisplayisinstalledusingthe5964‐K032RemoteTableTop

Mountandthe5972‐F040IntegratedPostMount.



Chapter 2: Site Preparation

Physical Environment

Operating Range

Condition Range

Temperature 5°to45°C

RelativeHumidity 10%to90%(Non‐condensing)

AtmosphericPressure 3000meters(max.)

Storage Range

Condition Range

Temperature‐10°to50°C

RelativeHumidity 10%to90%

Transit Range

Condition Range

Temperature‐40°to60°C(Oneweekmax.)

RelativeHumidity 5%to95%

2-2 Chapter 2: Site Preparation

Electrical Requirements

Voltage Tolerance Current (Max)

5953 Module (from Host)

+12V

SupplyVoltage

±10% 1600mA

External USB Port

+5V ±5% 500mA

External USB Port

+5V ±5% 500mA

External USB Port

+5V ±5% 500mA

Touch Screen Board (Optional)

+5V ±5% 100mA

Power Consumption

Typical Maximum

16.0W 19.2W

Cable Length Limitations

Configuration Length

Connectedtoahostterminal 4m(13ft)

Sensormatic Restriction

AvoidplacingtheDynaKeywithin12inchesofaSensormatictag

detectiondevice.

Chapter 2: Site Preparation 2-3

Dimensions

Standard Remote Table Top Mount (5964-K030)

21139

470 mm

(18.5 in.)

320 mm

(12.6 in.)

255 mm

(10.0 in.)



2-4 Chapter 2: Site Preparation

5953-K023 Checkstand Mount

TheCheckstandMountisfullyadjustablebetweentheminimumand

maximumdimensionsthatareillustratedbelow.TheDynaKeycan

alsoberotatedrightandleftofcenter(shown)byapproximately90

degrees,aswellastiltedfromaverticalpositiontoapproximately45

degrees(shown).

19909

213 mm

(8.4 in.)

216 mm

(8.5 in.)

400 mm

(15.75 in.)

330 mm

(13.0 in.)

370 mm

(14.5 in.)

480 mm

(19.0 in.)

38 mm

1.5 in.

7.6.mm

0.30 in.

70 mm

2.75 in.

89 mm

3.5 in.

114 mm

4.25 in.



Chapter 2: Site Preparation 2-5

TherearetwopositionstoinstalltheposttothebackoftheDynaKey.

19908

270 mm

(10.75 in.)

200 mm

(8.0 in.)

105 mm

4.13 in.

140 mm

5.5 in.



2-6 Chapter 2: Site Preparation

Mounting Recommendations

Thissectionprovidesguidelinesfordeterminingtheviewingheight

andanglesformountingtheDynaKey.

Height Recommendations

Heightrecommendationsaremeasuredfromthefloortothe7‐8‐9

homerowontheDynaKey.Thescannersinstalledinsomecheckstands

maymakeitimpossibletoimplementthelowestheights.

• TheheightoftheDynaKeyshouldbeadjustablealongthey‐axis.

Ideally,theDynaKeyshouldbeadjustable

between41‐55inches

fromthefloortothe7‐8‐9keyhomerow.(Mostcheckstands

measure34–36incheshigh.)

• Intheeventthattheidealheightrangeisimpossibletoachieve,

heightadjustmentsbetween45–51inchesfromthefloortothe

7‐8‐

9keyhomerowareacceptable.

20619

Ideal:

1040 - 1400 mm

(41 - 55 in.)

Acceptable:

1120 - 1300 mm

(44 - 51 in.)

Floor

7-8-9 Keys



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