2. KVM-TEC
  3. First Aid Extender
First Aid Extender

KVM-TEC First Aid Extender, kvm-tec First Aid Extender Installation guide

  • Hello! I've read the user manual for the kvm-tec 4K Multiview Commander UVX1 CON KVM extender. This document includes instructions and troubleshooting steps for various problems, from 'no power' issues to problems with USB and video output. I am ready to answer your questions about the device detailed in this manual.
  • What should I do if there is no power (no LED)?
    What steps should I take if the USB is not working?
    What to do if there is no video output or stripes in the picture?
    What is DDC and how to check check it?
Misprints, errors and technical changes reserved
Video error
(stripes in the
picture)
USB is not
working
No Power
(No LED)
Check the
powerplug
Is the power
supply ok? Try
another Unit.
Try reprogramming
the Unit by using a
JTAG programmer
Contact kvm-tec
support
Are the USB
Devices plugged
in correctly?
Is the USB cable
on the Local side
plugged into the
PC?
Are the USB
Devices working
directly on the
PC?
Check if local
and remote Unit
have the same
rmware
Replace the USB
cable from PC to
the Local
Extender
Check if the local
or the remote
Unit is causing
the problem by
swaping rst the
local and than the
remote Unit to
another Unit
Contact kvm-tec
support
Check if all
cables are plug-
ged in correctly
Check if the PC is
sending a Image by
plugging in a
monitor on the
local out of the
local Unit
Check if the DDC is
set correctly (in menu
under point „O“)
Check if both
Units have the
correct rmware
No Video
Contact kvm-tec
support
Check if all
cables are plug-
ged in correctly
Check if the PC is
sending a Image
by plugging in a
monitor on the
local out of the
local Unit
Check if local and re-
mote Unit have the
correct rmware
Check if the DDC
is set correctly (in
the menu under
point „o“)
Check if the
network switch
is setup correctly
and has enough
bandwidth
Contact kvm-tec
support
Check if other units
have the same
behaviour
We are here for you to answer
your questions about installation?
Manual download www.kvm-tec.com
or
kvm-tec Installationchannel on our homepage
personally +43 2253 81912
kvm-tec Supportkvm-tec Support
[email protected][email protected]
Phone: +43 2253 81912 - 30Phone: +43 2253 81912 - 30
Check out
our Installation
Channel:
44
44
44
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4K
CommanderCommander
MultiviewMultiview
SOFTWARE-FEATURE
for 4K Ultraline DP1.2 and
Matrixline local unit
Copper or Fiber
44
44
44
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kvm-tec
Quick
Installation
www.kvm-tec.com
kvm-tec
First Aid
Extender
Misprints, errors and technical changes reserved Misprints, errors and technical changes reserved
27
22 21
18
25
26
1715 16
RS232
UVX1 CON
auxusb 2.0 dp out 1 dp out 2
audio
4k displayport 1.2 kvm-extender power/status
100-240V AC
50-60Hz 24VA
red. Power
12V 2A
19 20
24 23
NetworkecableCAT(6a/7/) up to 100m
Network cable CAT(5e/6/7/) up to 150m
USB to PC
Audio
from PC
DVI in
from PC
DVI in
from PC
DVI in
from PC
DVI in
from PC
Audio to
PC
USB to PC
Audio to
PC
Audio
from PC
Audio
from PC
USB to PC
Audio to
PC
Audio
from PC
USB from PC
Audio to
PC
Audio from
microphone
Audio to
speaker
USB from
Keyboard and mouse
DP to
Monitor
power plug
12V 1A power plug
12V 1A
power plug
12V 1A
power plug
12V 1A
power plug
12V 3A
power plug
100-240 VAC
Quick Installation 4K Multiview Commander local / CPU – remote/ CON
1. LOCAL Connect the UVX CON/Remote and the MX/Local Units with the power cables.
2. Now connect the USB cables to a USB jack on your PCs and connect the other ends of the USB
cables to the CPU/Local Units. Connect the Keyboards and mouse to the UVXCON/Remote Unit.
3. Connect the UVX and MX CPU/Local and the UVX and MX CON/Remote Unit with several net-
work cables to the switch.
4. Connect a PC with the „Switching manager“ program to the switch. Connect the DVI cable to the
DVI socket of the PC in the DVI socket DVI/in of the local device
5. REMOTE connect the screen on the remote side of the UVX with the DP cable.
6. Then connect to the PCs audio-out with multiple audio cables to Local Audio in.
7. Connect the audio devices to the ausio jacks on the UVX remote
And now enjoy this worldwide new feature on your 4K screen
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