VMware View View 3.1 User guide

Category
Software
Type
User guide
View Manager Administration Guide
View Manager 3.1
VMware, Inc.
3401 Hillview Ave.
Palo Alto, CA 94304
www.vmware.com
2 VMware, Inc.
View Manager Administration Guide
You can find the most up-to-date technical documentation on the VMware Web site at:
http://www.vmware.com/support/
The VMware Web site also provides the latest product updates.
If you have comments about this documentation, submit your feedback to:
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© 2009 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright
and intellectual property laws. VMware products are covered by one or more patents listed at
http://www.vmware.com/go/patents.
VMware, the VMware “boxes” logo and design, Virtual SMP, and VMotion are registered trademarks or
trademarks of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names
mentioned herein may be trademarks of their respective companies.
View Manager Administration Guide
Item: EN-000184-00
VMware, Inc. 3
Contents
AboutThisBook 9
1 Introduction 11
OverviewofViewManager 11
ViewManagerFeatures 12
ViewManagerComponents 14
SystemRequirements 14
ViewConnectionServer 15
SupportedOperatingSystems 15
Prerequisites 15
RSAAuthenticationManager 16
OperatingSystemSupportforInstalledComponents 16
OperatingSystemSupportforWebComponents 18
ViewAgent 18
ViewComposer 18
VolumeLicensingandWindowsVistaUltimate 19
ViewClient/ViewClientwithOfflineDesktop 19
MicrosoftRemoteDesktopConnection 19
HPRemoteGraphicsSoftware 19
ProductCompatibility 19
ViewClientwithOfflineDesktop:SupportedGuests 20
ViewClientandViewClientwithOfflineDesktop:MMR 20
ViewPortal 21
OperatingSystemSupport 21
USBSupport 21
VirtualPrinting 21
ViewComposer 22
DatabaseRequirements 22
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4 VMware, Inc.
2 Installation 25
OverviewofViewConnectionServer 26
ViewConnectionServerInstances 26
ViewLDAP 27
StandardServerInstallation 27
ReplicaServerInstallation 28
SecurityServerInstallation 30
FirewallConfiguration 33
ExternalURL 36
OfflineDesktop 36
RDP 36
VirtualCenterPermissionsforViewManagerUsers 37
InitialViewManagerConfiguration 38
ViewConnectionServerBackup 40
OptimizingYourInstallation 41
OptimizationCalculation 41
EphemeralPorts 41
TCBHashTable 42
ViewManagerDeploymentswithSecurityServers 43
ViewManagerDeployments
withoutSecurityServers 43
SystemPageFile 44
JavaVirtualMachine 44
3 ViewAdministrator 47
OverviewofViewAdministrator 47
DesktopsandPoolsView 48
UsersandGroupsView 51
ConfigurationView 54
ProductLicensingandUsage 54
Servers 54
VirtualCenterServers 54
SecurityServers 55
ViewServers 55
RegisteredDesktopSources 59
Administrators 59
GlobalSettings 59
EventsView 61
VMware, Inc. 5
Contents
4 VirtualDesktopDeployment 63
OverviewofVirtualDesktopDeployment 64
DesktopSources 64
DesktopDeliveryModels 65
PreparingtheGuestSystem 66
InstallingtheViewAgentontheGuestSystem 66
UsingtheViewAgentonVirtualMachineswithMultipleNICs 67
IndividualDesktops 68
DeployinganIndividualDesktop 68
AutomatedDesktopPools 71
VirtualMachineTemplates 71
CustomizationSpecifications 72
DeployinganAutomatedDesktopPool 73
ManualDesktopPools 78
DeployingaManual
DesktopPool 78
EntitlingaDesktoporPool 81
SearchingDesktopsandEntitledUsersandGroups 81
WorkingwithActiveSessions 83
DisablingViewManagerandDeletingObjects 83
DeletingViewManagerObjects 84
5 ClientManagement 85
ViewClientandViewPortal 86
ViewClientPolicies 88
ClientConnectionsfromtheInternet 88
OverviewofClientConnections 88
SecurityServerExternalURLs 90
CreatingSSLServerCertificates 90
CreatinganSSLCertificate 92
ValidatingtheSSLCertificate 93
UsingExistingSSLCertificates 96
ExportingfromMicrosoftIISServer 96
SmartCardAuthentication 97
SmartCardHardware 97
ObtainingaRootCertificate 98
ExportingaRootCertificatefrom
aUserCertificate 98
TrustHierarchies 99
AddingaRootCertificatetoTrustedRootsonActiveDirectory 99
CreatingaTruststore 100
EnablingSmartCardAuthenticationontheServer 101
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6 VMware, Inc.
ConfiguringaStandardorReplicaServer 102
ConfiguringUserProfiles 102
RSASecurIDAuthentication 103
NodeSecretReset 104
ViewClientCommandLineOptions 104
ViewClientConfigurationFile 106
VirtualPrinting 107
VirtualPrintingandUSBPrinting 108
AdobeFlashBandwidthReduction 108
SettingAdobeFlashQualityandThrottling 109
OverridingBandwidthReductionSettingsintheDesktop 110
ClientDeviceInformation 110
EnablingHPRGSDisplayProtocol 112
Installing
HPRGSComponents 112
ConfiguringHPRGSinViewAdministrator 113
6 ViewComposer 115
OverviewofViewComposer 115
LinkedCloneDesktopDiskUsage 117
ThinProvisioning 118
StorageOvercommit 118
DesktopRecomposition 119
SourceVirtualMachine 120
DesktopRefresh 120
DesktopRebalance 121
PersistentandNonPersistentDesktops 124
UsingQuickPrepforLinkedCloneDesktopDeployment 124
PreparingVirtualCenterforViewComposer 125
CreatingaSQLServerDatabaseandDataSourceforViewComposer 126
CreatinganOracle9iDatabaseandData
SourceforViewComposer 128
ConfiguringanOracle10gDatabaseandDataSourceforView Composer 129
AddingtheViewComposerServicetoVirtualCenter 131
VirtualCenterUserPermissions 131
LocalSystemAdministrator 132
PreparingaParentVM 132
DHCPLeaseRemoval 133
InstallingtheViewAgentontheParentVM 133
CreatingaParentVMSnapshot 134
DeployingLinkedCloneDesktopsfromViewManager 134
Refreshing,
Recomposing,andRebalancingLinkedCloneDesktops 142
VMware, Inc. 7
Contents
UsinganExistingViewComposerDatabase 147
UsingtheSviConfigToolforViewComposer 149
UpgradeViewComposerDatabase(databaseupgrade) 149
UseCase 149
Usage 149
ResultOutput 150
ResultCodes 150
RestoreViewComposerDatabase(restoredata) 151
UseCase 151
Usage 151
ResultOutput 152
ResultCodes 153
7 OfflineDesktop 155
OverviewofOfflineDesktop 155
OfflineDesktopLicensingandVirtualCenterAccess 158
Storage,Communications,andSecurity 158
TunneledCommunicationsandSSL 159
OfflineDesktopPolicies 160
SupportedDesktopTypes 160
AdditionalConsiderations 160
ViewClientwithOfflineDesktop 161
CheckingOutaDesktop 163
OfflineDesktopStatus 163
ClientConnection 164
RemovingAccess 165
RollingBackaDesktop 165
8 ComponentPolicies 167
PowerPolicy 167
PowerPolicyinAutomatedPools 169
PowerPolicyExample1169
PowerPolicyExample2170
PowerPolicyExample3170
ClientPolicies 171
ConfiguringandApplyingClientPolicies 172
GroupPolicyObjects 174
ApplicationofGroupPolicies 175
ComputerConfigurationGPO 176
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8 VMware, Inc.
ViewAgentConfiguration 176
ViewClientConfiguration 178
ViewCommonConfiguration 180
ViewServerConfiguration 181
UserConfigurationGPO 181
ViewAgentConfiguration 181
ViewClientConfiguration 182
9 UnifiedAccess 187
PrepareMultipleBackEndMachinestoAccessRemoteDesktops 188
DesktopParameters 188
InstallViewAgentonanUnmanagedDesktopSource 190
AddandChangeDesktopSources 191
EnableorDisableaDesktop 195
EntitleUsersandGroupstoaDesktop 195
AddorRemoveaDesktopSource 195
ChangeanIndividualDesktopSource 196
DeleteaDesktop 197
UnregisteraDesktopSource 197
10 Troubleshooting 199
CollectingViewManagerDiagnosticInformation 199
UsingtheViewManagerSupportTooltoCollectDiagnosticInformation 200
UsingtheViewManagerSupportScripttoCollectDiagnosticInformation 200
ViewComposerSupport 201
UpdatingSupportRequests 203
FurtherTroubleshootingInformation 203
locked.properties 205
Glossary 207
Index 211
VMware, Inc. 9
Thisguidedescribeshowtoinstall,configure,anduseVMware
®
ViewManager,
includinghowtoinstallthevarioussoftwarecomponents,howtodeployservers,and
howtoprovisiondesktopsandcontroluseraccess.Thisguidealsodescribestheclient
softwarethatconnectsuserstovirtualdesktopsrunningonVMwareVirtual
Infrastructure,ortophysicalsystemsrunningwithinyournetworkenvironment.
This
chapterincludesthesetopics:
“IntendedAudience”onpage 9
“DocumentFeedback”onpage 9
“TechnicalSupportandEducationResources”onpage 10
Intended Audience
Thisbookisintendedforanyonewhowantstoinstall,administrate,orconfigure
View Manager .TheinformationinthismanualiswrittenforexperiencedWindowsor
Linuxsystemadministratorswhoarefamiliarwithvirtualmachinetechnologyand
datacenteroperations.
Document Feedback
VMwarewelcomesyoursuggestionsforimprovingourdocumentation.Ifyouhave
comments,sendyourfeedbacktodocfeedback@vmware.com
About This Book
View Manager Administration Guide
10 VMware, Inc.
Technical Support and Education Resources
Thefollowingsectionsdescribethetechnicalsupportresourcesavailabletoyou.To
accessthecurrentversionofthisbookandotherbooks,goto
http://www.vmware.com/support/pubs.
Online and Telephone Support
Touseonlinesupporttosubmittechnicalsupportrequests,viewyourproductand
contractinformation,andregisteryourproducts,goto
http://www.vmware.com/support.
Customerswithappropriatesupportcontractsshouldusetelephonesupportforthe
fastestresponseonpriority1issues.Goto
http://www.vmware.com/support/phone_support.
Support Offerings
TofindouthowVMwaresupportofferingscanhelpmeetyourbusinessneeds,goto
http://www.vmware.com/support/services.
VMware Professional Services
VMwareEducationServicescoursesofferextensivehandsonlabs,casestudy
examples,andcoursematerialsdesignedtobeusedasonthejobreferencetools.
Coursesareavailableonsite,intheclassroom,andliveonline.Foronsitepilot
programs andimplementationbestpractices,VMwareConsultingServicesprovides
offeringsto helpyouassess,plan,
build,andmanageyourvirtualenvironment.To
accessinformationabouteducationclasses,certificationprograms,andconsulting
services,gotohttp://www.vmware.com/services.
VMware, Inc. 11
1
ViewManager3.1isaflexibleandintuitivedesktopmanagementsolutionthatenables
systemadministratorstorapidlyprovisiondesktopsandcontroluseraccess.Client
softwareconnectsuserstovirtualdesktopsrunningonVMwareVirtualInfrastructure,
ortophysicalsystemsrunningwithinyournetworkenvironment.
Thischapterprovidesabriefoverviewof
thefeaturesofferedbyViewManagerand
describesthesystemrequirementsforinstallingandrunningthesoftwarecomponents
associatedwiththisapplication.
Thischapterdiscussesthefollowingtopics:
“OverviewofViewManageronpage 11
“ViewManagerComponents”onpage 14
“SystemRequirements”onpage 14
Overview of View Manager
ViewManagerintegrateswithVMwareVirtualCenterinordertoallowadministrators
tocreatedesktopsfromvirtualmachinesrunningonVMwareESXserverandthen
deploythemtoendusers.Inaddition,ViewManagerutilizesyourexistingActive
Directoryinfrastructureforuserauthenticationandmanagement.
Onceadesktophasbeencreated,Web
basedorlocallyinstalledclientsoftwareenables
authorizedenduserstosecurelyconnecttocentralizedvirtualdesktops,backend
physicalsystems,orterminalservers.
Figure 11showsahighlevelviewofanexampleViewManagerenvironmentandits
maincomponents—thesecomponentsaredescribedinmoredetailinlatersectionsof
thisbook.
Introduction
1
View Manager Administration Guide
12 VMware, Inc.
Figure 1-1. Example High-Level View of a View Manager Environment
View Manager Features
ThemajorfeaturesofViewManageraredescribedbelow:
Enterpriseclassconnectionbrokering—ViewManagermanagestheconnections
betweenusersandtheirvirtualdesktops.WhenusersconnecttoViewManager,
thevirtualdesktopstheyareauthorizedtoaccessaredisplayed.
“Smartpooling”capabilities—Arangeofpersistentandnonpersistentpooling
capabilitiessimplifiestheprovisioningandmanagementofcentralizeddesktops.
network
ESX hosts running
Virtual Desktop VMs
View
Connection
Server
View
Administrator
(browser)
VMware VirtualCenter
Management Server
Microsoft
Active Directory
network
Windows
View Client
Mac
View Portal
Linux
View Portal Thin Client
virtual desktops
ESX host
VM VM VM
VM VM VM
virtual machine
desktop OS
app app app
View Agent
VMware, Inc. 13
Chapter 1 Introduction
Flexibledeploymentoptions—ViewManagercomponentscanbedeployedina
varietyofconfigurationsandtodifferentpartsofthenetwork,whichimproves
security,scalability,andreliability.Inaddition,multipleVirtualCenterserversare
supported,andViewManagercanscalehorizontallytosupportmanyvirtual
desktops.
Highavailability—Serverscanbeclusteredforhighavailabilityandscalability
withautomaticfailover.Theseserverscanalsoleverageindustrystandard
loadbalancingsolutions.
IntegrationwithMicrosoftActiveDirectory—ConnectiontoActiveDirectory
allowsyoutolocateuserandusergroupaccounts anduseauthenticationfeatures
inordertocontrolwhichuserscanaccessvirtualdesktops.
SeamlessintegrationwithVMwareVirtualInfrastructure(VI)—Workswith
VMwareVirtualCentertoprovideadvancedvirtualdesktopmanagement
capabilities,suchasautomaticsuspendandresume,whichreducesthememory
andprocessingpowerrequiredtohostvirtualdesktops.
ByleveragingthecapabilitiesofVMwareVirtualInfrastructure,desktopscanrun
evenwhenserverhardwarefails
andrecoverquicklyfromunplannedoutages
withoutduplicatehardware.
Secureaccess—Optionalsecureencapsulationcapabilitiesallowallnetwork
connectionstobeencrypted.
Supportfortwofactorauthentication—WithRSASecurID,accesscontrolis
strengthened.
USBclientdeviceandvirtualprintingsupport—USBdevicesandprinterscanbe
locallyconnectedtoclientsyetaccessedfromavirtualdesktop.
Webbasedmanagementuserinterface—AWebbasedadministrativeconsole
allowsvirtualdesktopstobemanagedfromanylocation.
SupportfornonVIsystems—physicalmachinesorterminalservicessystemscan
bealsomanagedbyViewManager,ensuringaseamlessintegrationofexisting
architecturesintotheViewenvironment.
Scalablevirtualinfrastructure—linkedclonetechnologyallowsmultipledesktops
tobedeployedfromasinglebaseimage.Subsequentchangestothisimagecanbe
automaticallyproliferatedamongstalldesktopsinlinkedclonepool.
ViewManager3.1isafullyinternationalizedproduct.
View Manager Administration Guide
14 VMware, Inc.
View Manager Components
ViewManagerconsistsofthefollowingmajorcomponents:
ViewConnectionServer—asoftwareservicethatactsasabrokerforclient
connectionsbyauthenticatingandthendirectingincomingremotedesktopuser
requeststotheappropriatevirtualdesktop,physicaldesktop,orterminalserver.
ViewAgent—asoftwareservicethatisinstalledonallguestvirtualmachines,
physicalsystems,orterminalserversinordertoallowthemtobemanagedby
ViewManager.TheagentprovidesfeaturessuchasRDPconnectionmonitoring,
virtualprinting,remoteUSBsupport,andsinglesignon.
ViewClient—alocallyinstalledsoftwareapplicationthatcommunicateswith
ViewConnectionServerinordertoallowuserstoconnecttotheirdesktopsusing
MicrosoftRemoteDesktopProtocol(RDP).
ViewClientwithOfflineDesktop(experimental)—aversionofViewClientthatis
extendedtosupporttheOfflineDesktopfeaturewhichallowsuserstodownload
virtualmachinesandusethemontheirlocalsystems.
ViewPortal—aWebbasedversionofViewClientsupportedbymultipleoperating
systemsandbrowsers.
ViewAdministrator—aWebapplicationthatallowsViewManageradministrators
toconfigureViewConnectionServer,deployandmanagedesktops,controluser
authentication,initiateandexaminesystemev ents,andcarryoutanalytical
activities.
ViewComposer—asoftwareservicethatisinstalledontheVirtualCenterserverin
ordertoallowViewManagertorapidlydeploymultiplelinkedclonedesktops
fromasinglecentralizedbaseimage.
System Requirements
Thefollowingsectionsdescribethehardwareandsoftwarerequirementsforthemajor
componentsprovidedaspartofViewManager.
N
OTEVMwareincludescertain“experimentalfeatures”insomeofourproduct
releases.Thesefeaturesarethereforyoutotestandexperimentwith.Wedonotexpect
thesefeaturestobeusedinaproductionenvironment.However,ifyoudoencounter
anyissueswithanexperimentalfeature,weareinterestedin
anyfeedbackyouare
willingtoshare.Pleasesubmitasupportrequestviathenormalaccessmethods.You
willreceiveanautoacknowledgementofyourrequest.Wecannot,however,committo
troubleshoot,provideworkaroundsorprovidefixesfortheseexperimentalfeatures.
VMware, Inc. 15
Chapter 1 Introduction
View Connection Server
ViewConnectionServerisnotsupportedonserversthathavetheWindowsTerminal
Serverroleinstalled.RemovetheWindowsTerminalServerrolefromanyserveron
whichyouwillbeinstallingViewConnectionServer.
ViewConnectionServerrunsona32bitor64bitdedicatedphysicalorvirtualserver
with
thefollowingspecifications:
PentiumIV2.0Ghzprocessororhigher—dualprocessorsarerecommended
2GBRAMorhigher—3GBRAMisrecommendedfordeploymentsof50ormore
ViewManagerdesktops
Oneormore10/100Mbpsnetworkinterfacecontrollers(NIC)—1GbpsNICis
recommended
Supported Operating Systems
TheViewConnectionServercanbeinstalledonthefollowing32bitoperatingsystems:
WindowsServer2003R2StandardEditionwithSP2
WindowsServer2003StandardEditionwithSP2
WindowsServer2003R2EnterpriseEditionwithSP2
WindowsServer2003EnterpriseEditionwithSP2
Prerequisites
ViewConnectionServerhasthefollowingprerequisites:
AvalidlicensekeyforViewManager.Thefollowingtypesoflicenseareavailable:
ViewManager
ViewManagerwithViewComposer
ViewManagerwithViewComposer,andOfflineDesktop
VMwareInfrastructure 3.0.2(supported)orVMwareVirtualInfrastructure 3.5
(recommended).BothESXandESXi 3.5aresupported.
NOTETheabovespecificationsapplytoanyadditionalViewConnectionServer
instancesthatareinstalledinyourenvironmentforthepurposesofhighavailabilityor
externalaccess.
N
OTEVMwareInfrastructure3.5update3orupdate4isrequiredinordertouse
theViewComposerandOfflineDesktopfeatures.
View Manager Administration Guide
16 VMware, Inc.
HostoperatingsystemsforstandardorreplicaViewConnectionServerinstances
arejoinedtoanActiveDirectorydomain.ThefollowingversionsofActive
Directoryaresupported:
Windows2000ActiveDirectory
Windows2003ActiveDirectory
Inordertoapplycustomizationspecificationstostandard(nonlinkedclone)
desktoppools,MicrosoftSyspreptoolsmustbeinstalledonyourVirtualCenter
server.
RSA Authentication Manager
ViewConnectionServerhasbeencertifiedwithversion6.1and7.1ofRSA
AuthenticationManager.OtherversionsofRSAAuthenticationManagerthatare
compatiblewithversion6.1arealsosupported.
Operating System Support for Installed Components
Table 11describesthesupportofferedbyvarioustypesofWindowsoperatingsystem
tothelocallyinstalledcomponentsofViewManager.Foreachofthesecomponents,
only32bitsupportisoffered.Anyadditionalenvironmentalrequirementsofthese
componentsaredescribedinsubsequentsections.Thecolumnsrepresentedinthis
tableare:
ViewAgent—referstotheViewAgentservicethatisinstalledonaViewManager
desktop.Theentriesinthiscolumnaretheoperatingsystemsthatcanbemanaged
byViewManager.Thecolumnisdividedintotwosubcolumns:
Virtual—referstothevirtualsystemssupportedasguests.Thesesystems
couldresidewithinVirtualInfrastructurewheretheyareprovisionedand
managed,orcouldexistasstandalonesystemswithinanotherVMware
applicationsuchasVMwareServer.
Physical—referstothephysicalsystemssupportedasalternatemultiple
backends,includingterminalservers.
ViewClient—referstotheViewClientapplication.Theentriesinthiscolumnare
theoperatingsystemscapableofinstallingandrunningthisapplication.
N
OTEViewConnectionServerdoesnotmakenorrequireanyschemaor
configurationupdatestoActiveDirectory.
VMware, Inc. 17
Chapter 1 Introduction
OfflineDesktop—referstotheViewClientforOfflineDesktopapplication.
The entriesinthiscolumnaretheoperatingsystemscapableofinstallingand
runningthisapplication.ForalistoftheViewManagerdesktopsthatcanbe
downloadedandusedinanofflinecontext,referto“ViewClientwithOffline
Desktop:Supported
Guests”onpage 20.
ViewComposer—referstotheViewComposerservicethatrunsonthe
VirtualCenterhostsystem.Theentriesinthiscolumnaretheoperatingsystems
capableofrunningthisservice.
N
OTETherequirementsforViewConnectionServerarenotincludedinthis
table—referto“ViewConnectionServeronpage 15fordetailedinformationabout
thiscomponent.
Table 1-1. Operating System Support (32-bit) for Installed Components
Operating System View Agent View Client Offline Desktop
Virtual Physical
Windows2000ProfessionalSP4
Yes
WindowsXPProfessionalSP1Yes Yes Yes
WindowsXPProfessionalSP2Yes Yes Yes Yes
WindowsXPProfessionalSP3Yes Yes Yes Yes
WindowsXPHomeSP2
Yes
WindowsXPe Yes
WindowsVistaHome Yes
WindowsVistaHomePremium Yes
WindowsVistaBusinessYes Yes Yes
WindowsVistaBusinessSP1Yes Yes Yes
WindowsVistaEnterpriseSP1 Yes Yes
WindowsVistaUltimate Yes
WindowsVistaUltimateSP1Yes Yes Yes
WindowsServer2003Enterprise
TerminalServer
Yes
WindowsServer2003Enterprise
TerminalServerSP2
Yes
WindowsServer2003SP1
View Manager Administration Guide
18 VMware, Inc.
Operating System Support for Web Components
Table 12describesthesupportofferedbyvarioustypesofoperatingsystemtothe
WebbasedcomponentsofViewManager,withthespecificbrowserandadditional
softwarerequirementsalsoprovided.Anyadditionalenvironmentalrequirementsof
theWebbasedcomponentsaredescribedinsubsequentsections.
View Agent
YoumusthaveadministrativeprivilegestoinstallViewAgentonWindows
View Managerdesktops.
View Composer
YoucannotusetheViewComposerfeatureofViewManagertodeploydesktopsthat
runWindowsVistaUltimateEditionorWindowsXPProfessionalSP1.Formore
informationaboutViewComposer,refertoChapter 6,“ViewComposer,”onp age 115.
Table 1-2. Operating System Support for Web-Based Components (32-bit)
Operating System View Portal View Administrator
Windows2000ProfessionalSP4 InternetExplorer6
InternetExplorer7
Firefox2.0
Firefox3.0
WindowsXPProfessionalSP1InternetExplorer6SP2
InternetExplorer7
WindowsXPProfessionalSP2
WindowsXPProfessionalSP3
WindowsXPHomeSP2
WindowsVistaHomeInternetExplorer7
WindowsVistaHomePremium
WindowsVistaBusiness
WindowsVistaBusinessSP1
WindowsVista
Ultimate
WindowsVistaUltimateSP1
RHEL5.0,Update1‐experimental Firefox2.0/3.0
JavaJRE1.5.0or1.6.0
rdesktop
SLES10SP1‐experimental
Ubuntu8.04‐experimental
MacOS/XTiger(10.4)‐experimental Safari
JavaJRE1.5.0
RDC2.0
MacOS/XLeopard(10.5)‐experimental
VMware, Inc. 19
Chapter 1 Introduction
Volume Licensing and Windows Vista Ultimate
WindowsVistaUltimateisnotdesignedforbroadenterprisedeploymentandtherefore
doesnotsupportvolumelicensing—inordertodeploydesktopclonesthatuse
WindowsVistaUltimate,youmustfirstcontactMicrosoftinordertodetermineyour
licensingobligations.
View Client / View Client with Offline Desktop
YoumusthaveadministrativeprivilegestoinstallViewClientorViewClientwith
OfflineDesktopontheclientdesktop.InordertoredirecttheUSBdevicesattachedto
theclientsystemforuseontheViewManagerdesktop,youmustenabletheUSB
redirectionfeaturewhenyouinstalleitherclientapplication.
Microsoft Remote Desktop Connection
MicrosoftRemoteDesktopConnection(RDC)6.1isrecommended,RDC5.0and
RDC 6.0aresupported—youmusthaveatleastRDC6.0installedinordertohave
multiplemonitorsupport.RDC6.1canbedownloadedfromthefollowinglocation:
http://microsoft.com/downloads/details.aspx?familyid=6E1EC93DBDBD498392F74
79E088570AD
HP Remote Graphics Software
RemoteGraphicSoftware(RGS)isadisplayprotocolfromHPthatallowsusersto
accessthedesktopofaremotecomputeroverastandardnetwork.ViewClientcanuse
HPRGSasthedisplayprotocolwhenconnectingtoHPBladePCs,HPWorkstations,
andHPBladeWorkstations.HPRGSversion5.2.5
issupported.VMwaredoesnot
bundleorlicenseHPRGSwithView3.1.ContactHPtolicenseacopyofHPRGS
softwareversion5.2.5tousewithView3.1.ThisreleasedoesnotsupportHPRGS
connectionstovirtualmachines.
Product Compatibility
ViewClient,ViewClientwithOfflineDesktop,andViewAgentcannotbeinstalledon
thesamemachine.
N
OTEOfflineDesktopisanexperimentalfeature.Referto“SystemRequirements”on
page 14formoreinformationaboutexperimentalfeatures.
View Manager Administration Guide
20 VMware, Inc.
YoucannotinstallViewClientwithOfflineDesktoponanysystemthathasthe
followingapplicationsinstalled:
VMwareACE
VMwarePlayer
VMwareServer
VMwareWorkstation
TheaboveapplicationsmustbeuninstalledpriortoinstallingViewClientwith
Offline Desktop.
View Client with Offline Desktop: Supported Guests
Thefollowing32bitoperatingsystemscanbedownloadedandusedbyViewClient
withOfflineDesktop:
WindowsXPProfessionalSP2
WindowsXPProfessionalSP3
View Client and View Client with Offline Desktop: MMR
Themultimediaredirection(MMR)featuredeliversthemultimediastreamdirectlyto
theclientusingavirtualchannel.Thisenablesfullfidelityplayback.MMRissupported
byViewClientandViewClientwithOfflineDesktoponWindowsXP,WindowsXP
Embedded,andWindowsVistaclientoperatingsystems.
EnsurethattheMMR
portisaddedasanexceptiontoanyfirewallsoftwareused.The
defaultportis9427.
MMRsupportsthefollowingmediaformats:
AC3
MP3
MPEG1
MPEG2
MPEG4part2
WMA
WMV7/8/9
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VMware View View 3.1 User guide

Category
Software
Type
User guide

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