VMware View View Manager 3.0.1 User guide

Administration Guide

View Manager 3.0.1

VMware, Inc.

3401 Hillview Ave.

Palo Alto, CA 94304

www.vmware.com

2 VMware, Inc.

View Manager Administration Guide

You can find the most up-to-date technical documentation on the VMware Web site at:

http://www.vmware.com/support/

The VMware Web site also provides the latest product updates.

If you have comments about this documentation, submit your feedback to:

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listed at http://www.vmware.com/go/patents.

VMware, the VMware “boxes” logo and design, Virtual SMP, and VMotion are registered trademarks or

trademarks of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names

mentioned herein may be trademarks of their respective companies.

Administration Guide

Item: EN-000083-01

VMware, Inc. 3

Contents

AboutThisBook 9

1 Introduction 11

OverviewofViewManager 11

ViewManagerFeatures 12

ViewManagerComponents 14

SystemRequirements 14

ViewConnectionServer 15

SupportedOperatingSystems 15

Prerequisites 15

RSAAuthenticationManager 16

OperatingSystemSupportforInstalledComponents 16

OperatingSystemSupportforWebComponents 18

ViewAgent 18

ViewComposer 18

VolumeLicensingandWindowsVistaUltimate 19

ViewClient/ViewClientwithOfflineDesktop 19

RemoteDesktopConnection 19

ViewClientwithOfflineDesktop:ProductCompatibility 19

ViewClientwithOfflineDesktop:SupportedGuests 20

ViewClientandViewClientwithOfflineDesktop:MMR 20

ViewPortal 20

MacOperatingSystemSupport 21

USBSupport 21

VirtualPrinting 21

ViewComposer 21

SQL 21

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2 Installation 23

OverviewofViewConnectionServer 24

ViewConnectionServerInstances 24

ViewLDAP 25

PreparingforInstallation 25

StandardServerInstallation 26

ReplicaServerInstallation 27

SecurityServerInstallation 29

FirewallConfiguration 32

ExternalURL 34

OfflineDesktop 35

RDP 35

VirtualCenterPermissionsforViewManagerUsers 36

InitialViewManagerConfiguration 36

ViewConnectionServerBackup 38

3 ViewAdministrator 41

OverviewofViewAdministrator 41

DesktopsandPoolsView 42

ConfigurationView 45

EventsView 47

4 VirtualDesktopDeployment 49

OverviewofVirtualDesktopDeployment 50

DesktopSources 50

DesktopDeliveryModels 51

PreparingtheGuestSystem 52

InstallingtheViewAgentontheGuestSystem 52

UsingtheViewAgentonVirtualMachineswithMultipleNICs 53

IndividualDesktops 54

DeployinganIndividualDesktop 54

AutomatedDesktopPools 56

VirtualMachineTemplates 56

CustomizationSpecifications 57

DeployinganAutomatedDesktopPool 58

ManualDesktopPools 62

DeployingaManualDesktopPool

63

EntitlingaDesktoporPool 65

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Contents

SearchingDesktopsandEntitledUsersandGroups 65

WorkingwithActiveSessions 67

DisablingViewManagerandDeletingObjects 67

DeletingViewManagerObjects 68

5 ClientManagement 69

ViewClientandViewPortal 70

ViewClientPolicies 71

ClientConnectionsfromtheInternet 71

OverviewofClientConnections 72

Generatinglocked.propertiesAutomatically 74

Configuringlocked.properties 74

CreatingSSLServerCertificates 75

CreatinganSSLCertificate 77

ValidatingtheSSLCertificate 78

UsingExistingSSLCertificates 81

ExportingfromMicrosoftIISServer 81

SmartCardAuthentication 82

SmartCardHardware 82

ObtainingaRootCertificate 83

ExportingaRootCertificatefromaUs

erCertificate 83

TrustHierarchies 84

AddingaRootCertificatetoTrustedRootsonActiveDirectory 84

CreatingaTruststore 85

EnablingSmartCardAuthenticationontheServer 86

ConfiguringaStandardorReplicaServer 87

ConfiguringUserProfiles 87

RSASecurIDAuthentication 88

ViewClientCommandLineOptions 89

VirtualPrinting 90

6 ViewComposer 93

OverviewofViewComposer 93

LinkedCloneDesktopDiskUsage 95

StorageOvercommit 96

DesktopRecomposition 96

SourceVirtualMachine 97

DesktopRefresh 98

DesktopRebalance 98

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PersistentandNon‐PersistentDesktops 101

QuickPrep 102

PreparingVirtualCenterforViewComposer 102

AddingtheViewComposerServicetoVirtualCenter 103

DomainUserforViewComposer 103

VirtualCenterUserPermissions 104

LocalSystemAdministrator 104

CreatingaDatabaseandDSNforLinkedCloneDesktops 104

PreparingaParentVM 106

DHCPLeaseRemoval 107

InstallingtheViewAgentontheParentVM 107

CreatingaParentVMSnapshot

108

DeployingLinkedCloneDesktopsfromViewManager 108

Refreshing,Recomposing,andRebalancingLinkedCloneDesktops 116

UsinganExistingLinkedCloneDesktopDatabase 120

7 OfflineDesktop 123

OverviewofOfflineDesktop 123

OfflineDesktopLicensingandVirtualCenterAccess 126

Storage,Communications,andSecurity 126

TunneledCommunicationsandSSL 127

OfflineDesktopPolicies 128

SupportedDesktopTypes 128

AdditionalConsiderations 128

ViewClientwithOfflineDesktop 129

CheckingOutaDesktop 131

OfflineDesktopStatus 131

ClientConnection 132

RemovingAccess 133

RollingBackaDesktop 133

8 ComponentPolicies 135

PowerPolicy 135

PowerPolicyinAutomatedPools 137

PowerPolicyExample1137

PowerPolicyExample2138

PowerPolicyExample3138

ClientPolicies 139

ConfiguringandApplyingClientPolicies 140

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Contents

GroupPolicyObjects 142

ApplicationofGroupPolicies 143

ComputerConfigurationGPO 143

ViewAgentConfiguration 144

ViewClientConfiguration 145

ViewCommonConfiguration 147

ViewServerConfiguration 148

UserConfigurationGPO 148

ViewAgentConfiguration 148

ViewClientConfiguration 149

9 UnifiedAccess 155

PrepareMultipleBack‐EndMachinestoAccessRemoteDesktops 156

DesktopParameters 156

InstallViewAgentonanUnmanagedDesktopSource 158

AddandChangeDesktopSources 159

EnableorDisableaDesktop 163

EntitleUsersandGroupstoaDesktop 163

AddorRemoveaDesktopSource 163

ChangeanIndividualDesktopSource 164

DeleteaDesktop 165

UnregisteraDesktopSource 165

10 Troubleshooting 167

CollectingViewManagerDiagnosticInformation 167

UsingtheViewManagerSupportTooltoCollectDiagnosticInformation 168

UsingtheViewManagerSupportScripttoCollectDiagnosticInformation 168

ViewComposerSupport 169

UpdatingSupportRequests 170

FurtherTroubleshootingInformation 171

Glossary 173

Index 177

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VMware, Inc. 9

Thisguidedescribeshowtoinstall,configure,anduseVMware

®

ViewManager,

includinghowtoinstallthevarioussoftwarecomponents,howtodeployservers,and

howtoconfigureandconnecttovirtualdesktops.Italsodescribeshowtosetupload

balancingandsecurity,supportedoperatingsystems,andthinclientdevices.

Thischapterincludesthesetopics:

 “IntendedAudience”onpage 9

 “DocumentFeedback”onpage 9

 “TechnicalSupportandEducationResources”onpage 10

Intended Audience

Thisbookisintendedforanyonewhowantstoinstall,administrate,orconfigure

View Manager.TheinformationinthismanualiswrittenforexperiencedWindowsor

Linuxsystemadministratorswhoarefamiliarwithvirtualmachinetechnologyand

datacenteroperations.

Document Feedback

VMwarewelcomesyoursuggestionsforimprovingourdocumentation.Ifyouhave

comments,sendyourfeedbacktodocfeedback@vmware.com

About This Book

View Manager Administration Guide

10 VMware, Inc.

Technical Support and Education Resources

Thefollowingsectionsdescribethetechnicalsupportresourcesavailabletoyou.

To accessthecurrentversionofthisbookandotherbooks,goto

http://www.vmware.com/support/pubs.

Online and Telephone Support

Touseonlinesupporttosubmittechnicalsupportrequests,viewyourproductand

contractinformation,andregisteryourproducts,goto

http://www.vmware.com/support.

Customerswithappropriatesupportcontractsshouldusetelephonesupportforthe

fastestresponseonpriority1issues.Goto

http://www.vmware.com/support/phone_support.html.

Support Offerings

FindouthowVMwaresupportofferingscanhelpmeetyourbusinessneeds.Goto

http://www.vmware.com/support/services.

VMware Professional Services

VMwareEducationServicescoursesofferextensivehands‐onlabs,casestudy

examples,andcoursematerialsdesignedtobeusedason‐the‐jobreferencetools.

Coursesareavailableonsite,intheclassroom,andliv eonline.Foronsitepilot

programs andimplementationbestpractices,VMwareConsultingServicesprovides

offeringsto helpyouassess,plan,build,andmanageyo

urvirtualenvironment.

To accessinformationabouteducationclasses,certificationprograms,andconsulting

services,gotohttp://www.vmware.com/services.

VMware, Inc. 11

1

ViewManager3.0.1isaflexibleandintuitivedesktopmanagementsolutionthat

enablessystemadministratorstorapidlyprovisiondesktopsandcontroluseraccess.

ClientsoftwareconnectsuserstovirtualdesktopsrunningonVMwareVirtual

Infrastructure,ortophysicalsystemsrunningwithinyournetworkenvironment.

Thischapterprovidesabriefoverviewofthefeaturesof

feredbyViewManagerand

describesthesystemrequirementsforinstallingandrunningthesoftwarecomponents

associatedwiththisapplication.

Thischapterdiscussesthefollowingtopics:

 “OverviewofViewManager”onpage 11

 “ViewManagerComponents”onpage 14

 “SystemRequirements”onpage 14

Overview of View Manager

ViewManagerintegrateswithVMwareVirtualCenterinordertoallowadministrators

tocreatedesktopsfromvirtualmachinesrunningonVMwareESXserverandthen

deploythemtoend‐users.Inaddition,ViewManagerutilizesyourexistingActive

Directoryinfrastructureforuserauthenticationandmanagement.

Onceadesktophasbeencreated,Web‐ba

sedorlocallyinstalledclientsoftwareenables

authorizedend‐userstosecurelyconnecttocentralizedvirtualdesktops,back‐end

physicalsystems,orterminalservers.

Figure 1‐1showsahigh‐lev elviewofanexampleViewManagerenvironmentandits

maincomponents—thesecomponentsaredescribedinmoredetailinlatersectionsof

thisbook.

Introduction

1

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12 VMware, Inc.

Figure 1-1. Example High-Level View of a View Manager Environment

View Manager Features

ThemajorfeaturesofViewManageraredescribedbelow:

 Enterprise‐classconnectionbrokering—ViewManagermanagestheconnections

betweenusersandtheirvirtualdesktops.WhenusersconnecttoViewManager,

thevirtualdesktopstheyareauthorizedtoaccessaredisplayed.

 “Smartpooling”capabilities—Arangeofpersistentandnon‐persistentpooling

capabilitiessimplifiestheprovisioningandmanagementofcentralizeddesktops.

network

ESX hosts running

Virtual Desktop VMs

View

Connection

Server

View

Administrator

(browser)

VMware VirtualCenter

Management Server

Microsoft

Active Directory

network

Windows

View Client

Mac

View Portal

Linux

View Portal Thin Client

virtual desktops

ESX host

VM VM VM

virtual machine

desktop OS

app app app

View Agent

VMware, Inc. 13

Chapter 1 Introduction

 Flexibledeploymentoptions—ViewManagercomponentscanbedeployedina

varietyofconfigurationsandtodifferentpartsofthenetwork,whichimproves

security,scalability,andreliability.Inaddition,multipleVirtualCenterserversare

supported,andViewManagercanscalehorizontallytosupportmanyvirtual

desktops.

 Highavailability—Serverscanbeclusteredforhighavailabilityandscalability

withautomaticfailover.Theseserverscanalsoleverageindustry‐standard

load‐balancingsolutions.

 IntegrationwithMicrosoftActiveDirectory—ConnectiontoActiveDirectory

allowsyoutolocateuserandusergroupaccountsanduseauthenticationfeatures

inordertocontrolwhichuserscanaccessvirtualdesktops.

 SeamlessintegrationwithVMwareVirtualInfrastructure(VI)—Workswith

VMwareVirtualCentertoprovideadvancedvirtualdesktopmanagement

capabilities,suchasautomaticsuspendandresume,whichreducesthememory

andprocessingpowerrequiredtohostvirtualdesktops.

ByleveragingthecapabilitiesofVMwareVirtualInfrastructure,desktopscanrun

evenwhenserverhardwarefailsandre

coverquicklyfromunplannedoutages

withoutduplicatehardware.

 Secureaccess—Optionalsecureencapsulationcapabilitiesallowallnetwork

connectionstobeencrypted.

 Supportfortwo‐factorauthentication—WithRSASecurID,accesscontrolis

strengthened.

 USBclientdeviceandvirtualprintingsupport—USBdevicesandprinterscanbe

locallyconnectedtoclientsyetaccessedfromavirtualdesktop.

 Web‐basedmanagementuserinterface—AWeb‐basedadministrativeconsole

allowsvirtualdesktopstobemanagedfromanylocation.

 Supportfornon‐VIsystems—physicalmachinesorterminalservicessystemscan

bealsomanagedbyViewManager,ensuringaseamlessintegrationofexisting

architecturesintotheVDIenvironment.

 Scalablevirtualinfrastructure—linkedclonetechnologyallowsmultipledesktops

tobedeployedfromasinglebaseimage.Subsequentchangestothisimagecanbe

automaticallyproliferatedamongstalldesktopsinlinkedclonepool.

 ViewManager3.0.1isafullyinternationalizedproduct.

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14 VMware, Inc.

View Manager Components

ViewManagerconsistsofthefollowingmajorcomponents:

 ViewConnectionServer—asoftwareservicethatactsasabrokerforclient

connectionsbyauthenticatingandthendirectingincomingremotedesktopuser

requeststotheappropriatevirtualdesktop,physicaldesktop,orterminalserver.

 ViewAgent—asoftwareservicethatisinstalledonallguestvirtualmachines,

physicalsystems,orterminalserversinordertoallowthemtobemanagedby

ViewManager.TheagentprovidesfeaturessuchasRDPconnectionmonitoring,

virtualprinting,remoteUSBsupport,andsinglesignon.

 ViewClient—alocallyinstalledsoftwareapplicationthatcommunicateswith

ViewConnectionServerinordertoallowuserstoconnecttotheirdesktopsusing

theRemoteDesktopProtocol(RDP).

 ViewClientwithOfflineDesktop—aversionofViewClientthatisextendedto

supporttheOfflineDesktopfeaturewhichallowsuserstodownloadvirtual

machinesandusethemontheirlocalsystems.

 ViewPortal—aWeb‐basedversionofViewClientsupportedbymultipleoperating

systemsandbrowsers.

 ViewAdministrator—aWebapplicationthatallowsViewManageradministrators

toconfigureViewConnectionServer,deployandmanagedesktops,controluser

authentication,initiateandexaminesystemev ents,andcarryoutanalytical

activities.

 ViewComposer—asoftwareservicethatisinstalledontheVirtualCenterserverin

ordertoallowViewManagertorapidlydeploymultiplelinkedclonedesktops

fromasinglecentralizedbaseimage.

System Requirements

Thefollowingsectionsdescribethehardwareandsoftwarerequirementsforthemajor

componentsprovidedaspartofViewManager.

N

OTEVMwareincludescertain“experimentalfeatures”insomeofourproduct

releases.Thesefeaturesarethereforyoutotestandexperimentwith.Wedonotexpect

thesefeaturestobeusedinaproductionenvironment.However,ifyoudoencounter

anyissueswithanexperimentalfeature,weareinterestedinanyfeed

backyouare

willingtoshare.Pleasesubmitasupportrequestviathenormalaccessmethods.You

willreceiveanauto‐acknowledgementofyourrequest.Wecannot,however,committo

troubleshoot,provideworkaroundsorprovidefixesfortheseexperimentalfeatures.

VMware, Inc. 15

Chapter 1 Introduction

View Connection Server

ViewConnectionServerisnotsupportedonserversthathavetheWindowsTerminal

Serverroleinstalled.RemovetheWindowsTerminalServerrolefromanyserveron

whichyouwillbeinstallingViewConnectionServer.

ViewConnectionServerrunsona32‐bitor64‐bitdedicatedphysicalorvirtualserver

withthefollowingspe

cifications:

 PentiumIV2.0Ghzprocessororhigher—dualprocessorsarerecommended

 2GBRAMorhigher—3GBRAMisrecommendedfordeploymentsof50ormore

ViewManagerdesktops

 Oneormore10/100Mbpsnetworkinterfacecontrollers(NIC)—1GbpsNICis

recommended

Supported Operating Systems

TheViewConnectionServercanbeinstalledonthefollowing32‐bitoperatingsystems:

 WindowsServer2003R2StandardEditionwithSP2

 WindowsServer2003StandardEditionwithSP2

 WindowsServer2003R2EnterpriseEditionwithSP2

 WindowsServer2003EnterpriseEditionwithSP2

Prerequisites

ViewConnectionServerhasthefollowingprerequisites:

 AvalidlicensekeyforViewManager.Thefollowingtypesoflicenseareavailable:

 ViewManager

 ViewManagerwithViewComposer

 ViewManagerwithViewComposer,andOfflineDesktop

 VMwareInfrastructure 3.0.2(supported)orVMwareVirtualInfrastructure 3.5

(recommended).BothESXandESXi 3.5aresupported.

NOTETheabovespecificationsapplytoanyadditionalViewConnectionServer

instancesthatareinstalledinyourenvironmentforthepurposesofhighavailabilityor

externalaccess.

N

OTEVMwareInfrastructure3.5U3isrequiredinordertousetheView

Composer(linkedclone)andOfflineDesktopfeatures.

View Manager Administration Guide

16 VMware, Inc.

 HostoperatingsystemsforstandardorreplicaViewConnectionServerinstances

arejoinedtoanActiveDirectorydomain.ThefollowingversionsofActiv e

Directoryaresupported:

 Windows2000ActiveDirectory

 Windows2003ActiveDirectory

 Inordertoapplycustomizationspecificationstostandard(non‐linkedclone)

desktoppools,MicrosoftSyspreptoolsmustbeinstalledonyourVirtualCenter

server

RSA Authentication Manager

ViewConnectionServerhasbeencertifiedwithversion6.1and7.1ofRSA

AuthenticationManager.OtherversionsofRSAAuthenticationManagerthatare

compatiblewithversion6.1arealsosupported.

Operating System Support for Installed Components

Table 1‐1describesthesupportofferedbyvarioustypesofWindowsoperatingsystem

tothelocallyinstalledcomponentsofViewManager.Foreachofthesecomponents,

only32‐bitsupportisoffered.Anyadditionalenvironmentalrequirementsofthese

componentsaredescribedinsubsequentsections.Thecolumnsrepresentedinthis

tableare:

 ViewAgent—referstotheViewAgentservicethatisinstalledonaViewManager

desktop.Theentriesinthiscolumnaretheoperatingsystemsthatcanbemanaged

byViewManager.Thecolumnisdividedintotwosub‐columns:

 Virtual—referstothevirtualsystemssupportedasguests.Thesesystems

couldresidewithinVirtualInfrastructurewheretheyareprovisionedand

managed,orcouldexistasstandalonesystemswithinanotherVMware

applicationsuchasVMwareServer.

 Physical—referstothephysicalsystemssupportedasalternatemultiple

back‐ends,includingterminalservers.

 ViewClient—referstotheViewClientapplication.Theentriesinthiscolumnare

theoperatingsystemscapableofinstallingandrunningthisapplication.

N

OTEViewConnectionServerdoesnotmakenorrequireanyschemaor

configurationupdatestoActiveDirectory.

VMware, Inc. 17

Chapter 1 Introduction

 OfflineDesktop—referstotheViewClientforOfflineDesktopapplication.

The e ntriesinthiscolumnaretheoperatingsystemscapableofinstallingand

runningthisapplication.ForalistoftheViewManagerdesktopsthatcanbe

downloadedandusedinanofflinecontext,referto“ViewClientwithOffline

Desktop:SupportedGu

ests”onpage 20.

 ViewComposer—referstotheViewComposerservicethatrunsonthe

VirtualCenterhostsystem.Theentriesinthiscolumnaretheoperatingsystems

capableofrunningthisservice.

N

OTETherequirementsforViewConnectionServerarenotincludedinthis

table—referto“ViewConnectionServer”onpage 15fordetailedinformationabout

thiscomponent.

Table 1-1. Operating System Support (32-bit) for Installed Components

Operating System View Agent View Client Offline Desktop

Virtual Physical

Windows2000ProfessionalSP4

Yes

WindowsXPProfessionalSP1Yes Yes Yes

WindowsXPProfessionalSP2Yes Yes Yes Yes

WindowsXPProfessionalSP3Yes Yes Yes Yes

WindowsXPHomeSP2

Yes

WindowsXPe Yes

WindowsVistaHome Yes

WindowsVistaHomePremium Yes

WindowsVistaBusinessYes Yes Yes

WindowsVistaBusinessSP1Yes Yes Yes

WindowsVistaEnterpriseSP1 Yes Yes

WindowsVistaUltimate Yes

WindowsVistaUltimateSP1Yes Yes Yes

WindowsServer2003Enterprise

TerminalServer

Yes

WindowsServer2003Enterprise

TerminalServerSP2

Yes

WindowsServer2003SP1

View Manager Administration Guide

18 VMware, Inc.

Operating System Support for Web Components

Table 1‐2describesthesupportofferedbyvarioustypesofoperatingsystemtothe

Web‐basedcomponentsofViewManager,withthespecificbrowserandadditional

softwarerequirementsalsoprovided.Anyadditionalenvironmentalrequirementsof

theWeb‐basedcomponentsaredescribedinsubsequentsections.

View Agent

YoumusthaveadministrativeprivilegestoinstallViewAgentonWindowsView

Managerdesktops.

View Composer

YoucannotusetheViewComposerfeatureofViewManagertodeploydesktopsthat

runWindowsVistaUltimateEditionorWindowsXPProfessionalSP1.Formore

informationaboutViewComposer,refertoChapter 6,“ViewComposer,”onpage 93.

Table 1-2. Operating System Support for Web-Based Components (32-bit)

Operating System View Portal View Administrator

Windows2000ProfessionalSP4 InternetExplorer6

InternetExplorer7

Firefox2.0

Firefox3.0

WindowsXPProfessionalSP1InternetExplorer6SP2

InternetExplorer7

WindowsXPProfessionalSP2

WindowsXPProfessionalSP3

WindowsXPHomeSP2

WindowsVistaHomeInternetExplorer7

WindowsVistaHomePremium

WindowsVistaBusiness

WindowsVistaBusinessSP1

WindowsVistaUlt

imate

WindowsVistaUltimateSP1

RHEL5.0,Update1 Firefox2.0/3.0

JavaJRE1.5.0or1.6.0

rdesktop

SLES10SP1

Ubuntu8.04

MacOS/XTiger(10.4)Safari

JavaJRE1.5.0

RDC2.0

MacOS/XLeopard(10.5)

VMware, Inc. 19

Chapter 1 Introduction

Volume Licensing and Windows Vista Ultimate

WindowsVistaUltimateisnotdesignedforbroadenterprisedeploymentandtherefore

doesnotsupportvolumelicensing—inordertodeploydesktopclonesthatuse

WindowsVistaUltimate,youmustfirstcontactMicrosoftinordertodetermineyour

licensingobligations.

View Client / View Client with Offline Desktop

YoumusthaveadministrativeprivilegestoinstallViewClientorViewClientwith

OfflineDesktopontheclientdesktop.InordertoredirecttheUSBdevicesattachedto

theclientsystemforuseontheViewManagerdesktop,youmustenabletheUSB

redirectionfeaturewhenyouinstalleitherclientapplication.

Remote Desktop Connection

MicrosoftRemoteDesktopConnection(RDC)6.1isrecommended,RDC5.0and

RDC 6.0aresupported—youmusthaveatleastRDC6.0installedinordertohave

multi‐monitorsupport.RDC6.1canbedownloadedfromthefollowinglocation:

http://microsoft.com/downloads/details.aspx?familyid=6E1EC93D‐BDBD‐4983‐92F7‐4

79E088570AD

View Client with Offline Desktop: Product Compatibility

YoucannotinstallViewClientwithOfflineDesktoponanysystemthathasthe

followingapplicationsinstalled:

 VMwareACE

 VMwarePlayer

 VMwareServer

 VMwareWorkstation

TheaboveapplicationsmustbeuninstalledpriortoinstallingViewClientwithOffline

Desktop.

N

OTEOfflineDesktopisanexperimentalfeature.Pleasereferto“System

Requirements”onpage 14formoreinformationaboutexperimentalfeatures.

View Manager Administration Guide

20 VMware, Inc.

View Client with Offline Desktop: Supported Guests

Thefollowing32‐bitoperatingsystemscanbedownloadedandusedbyViewClient

withOfflineDesktop:

 WindowsXPProfessionalSP2

 WindowsXPProfessionalSP3

View Client and View Client with Offline Desktop: MMR

Themultimediaredirection(MMR)featureredirectscertainmultimediacodecs

runningontheremotedesktoptothelocalclientforrenderingoffull‐motionvideoand

audio.WindowsXPandXPearetheonlyclientoperatingsystemsthatsupportMMR

onViewClientandViewClientwithOfflineDesktop.MMRsupportsthefo

llowing

mediaformats:

 AC3

 MP3

 MPEG‐1

 MPEG‐2

 MPEG‐4‐part2

 WMA

 WMV7/8/9

TherecommendedapplicationtousewiththesefilesisWindowsMediaPlayer10—this

applicationsupportsMMRandshouldbeinstalledonboththeclientandView

Managerdesktop.

View Portal

ActiveXcontrolsarerequiredforWindowsuserswhoaccesstheirdesktopsusing

View PortalonInternetExplorer 6orhigher.

BeforeconnectingtoaWindowsdesktopusingtheViewPortalonaLinuxsystem,you

mustinstallrdesktop 1.5.0.Youcandownloadrdesktopfromthefollowinglocation:

http://www.rdesktop.org

Afteryoudownloadrdesktop,followtheinstructionsinther

eadmefile.

N

OTEMMRwillnotworkcorrectlyiftheViewClientvideodisplayhardw aredoes

nothaveoverlaysupport.

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VMware View View Manager 3.0.1 User guide

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