NCR RealPOS 25 User manual

NCRRealPOS50(7611)

Release1.1

UserGuide

B005‐0000‐2017

IssueC

TheproductdescribedinthisbookisalicensedproductofNCRCorporation.

NCRisaregisteredtrademarkofNCRCorporation.NCRRealPOSisatrademarkofNCRCorporationintheUnitedStatesand/or

othercountries.Otherproductnamesmentionedinthispublicationmaybetrademarksorregisteredtrademarksoftheir

respectivecompaniesandareherebyacknowledged.

Wherecreationofderivativeworks,modificationsorcopiesofthisNCRcopyrighteddocumentationispermittedundertheterms

andconditionsofanagreementyouhavewithNCR,NCRʹscopyrightnoticemustbeincluded.

ItisthepolicyofNCRCorporation(NCR)toimproveproductsasnewtechnology,components,software,andfirmwarebecome

available.NCR,therefore,reservestherighttochangespecificationswithoutpriornotice.

Allfeatures,functions,andoperationsdescribedhereinmaynotbemarketedbyNCRinallpartsoftheworld.Insomeinstances,

photographsareofequipmentprototypes.Therefore,beforeusingthisdocument,

consultwithyourNCRrepresentativeorNCR

officeforinformationthatisapplicableandcurrent.

Tomaintainthequalityofourpublications,weneedyourcommentsontheaccuracy,clarity,organization,andvalueofthisbook.

Addresscorrespondenceto:

Manager,InformationSolutionsGroup

NCRCorporation

DiscoveryCentre,3FultonRoad

Dundee,DD24SW

Scotland

InternetAddress:

http://www.info.ncr.com/eFeedback.cfm

Copyright©2010

ByNCRCorporation

Duluth,GAU.S.A.

AllRightsReserved

iii

Preface

Audience

Thisbookiswrittenforhardwareinstaller/servicepersonnel,systemintegrators,and

fieldengineers.

Notice:ThisdocumentisNCRproprietaryinformationandisnottobedisclosedor

reproducedwithoutconsent.

Safety Requirements

TheNCRRealPOS50conformstoallapplicablelegalrequirements.Toviewthe

compliancestatementsseetheNCRRealPOSTerminalsSafetyandRegulatoryStatements

(B005‐0000‐1589).

Caution: Theon/offswitchisalogicswitchonly.TheAClinevoltageprimariesare

liveatalltimeswhenthepowercordisconnected.

Therefore,disconnecttheAC

powercordbeforeopeningtheunittoinstallfeaturesorservicethisterminal.

Caution: Thisproductdoesnotcontainuserserviceableparts.Servicingshouldonly

beperformedbyaqualifiedservicetechnician.

Fuse Replacement

Warning: Forcontinuedprotectionagainstriskoffire,replaceonlywiththesame

typeandratingsoffuse.

Attention:Pourpréveniretvousprotégercontreunrisquedefeu,remplacerlafusible

avecuneautrefusibledemêmetype,seulement.

Lithium Battery Warning

Warning: Dangerofexplosionifbatteryisincorrectlyreplaced.Replaceonlywith

thesameorequivalenttypeasrecommendedbythemanufacturer.Discardused

batteriesaccordingtothemanufacturerʹsinstructions.

Attention: Ilyadangerdʹexplosionsʹilyaremplacementincorrectdelabatterie.

Remplaceruniquementavecunebatterie

dumêmetypeoudʹuntyperecommandépar

leconstructeur.Mettreaurébutlesbatteriesusagéesconformémentauxinstructions

dufabricant.

Battery Disposal (Switzerland)

RefertoAnnex4.10ofSR814.013forbatterydisposal.

IT Power System

ThisproductissuitableforconnectiontoanITpowersystemwithaphase‐to‐phase

voltagenotexceeding240V.

iv

Peripheral Usage

Thisterminalshouldonlybeusedwithperipheraldevicesthatarecertifiedbythe

appropriatesafetyagencyforthecountryofinstallation(UL,CSA,TUV,VDE)orthose

whicharerecommendedbyNCRCorporation.

Warning: DONOTconnectordisconnectthetransactionprinterwhiletheterminal

isconnectedtoACpower.This

canresultinsystemorprinterdamage.

Warning: DONOTconnectordisconnectanyserialperipheralswhiletheterminal

isconnectedtoACpower.Thiscanresultinsystemorprinterdamage.

Grounding Instructions

Intheeventofamalfunction orbreakdown,groundingprovidesapathofleast

resistanceforelectriccurrenttoreducetheriskofelectricshock.Thisproductis

equippedwithanelectriccordhavinganequipment‐groundingconductoranda

groundingplug.Theplugmustbepluggedintoamatchingoutlet

thatisproperly

installedandgroundedinaccordancewithalllocalcodesandordinances.Donot

modifytheplugprovided–ifitwillnotfittheoutlet,havetheproperoutletinstalled

bya qualifiedelectrician.Improperconnectionoftheequipment‐groundingconductor

canresultinariskof

electricshock.

Theconductorwithinsulationhavinganoutersurfacethatisgreenwithorwithout

yellowstripesistheequipment‐groundingconductor.

Ifrepairorreplacementoftheelectriccordorplugisnecessary,donotconnectthe

equipment‐groundingconductortoaliveterminal.Checkwithaqualifiedelectrician



orservicepersonnelifthegroundinginstructionsarenotcompletelyunderstood,orif

youareindoubtastowhethertheproductisproperlygrounded.

Useonly3‐wireextensioncordsthathave3‐pronggroundingplugsand3‐pole

receptaclesthataccepttheproduct’splug.Repairorreplacedamaged

orworncords

immediately.

References

• NCRRealPOS50SitePreparationGuide(B005‐0000‐2035)

• NCRRealPOS50HardwareServiceManual(B005‐0000‐2036)

• NCRRealPOS50PartsIdentificationManual(B005‐0000‐2037)

Revision Record

Issue Date Remarks

AOct2010 FirstIssue

BJuly2012 UpdatedSolidStateOptimizationchapter

CDec2012 Release1.1

v

Table of Contents

Chapter1:ProductOverview

Introduction................................................ 1‐1

Product

IDs ............................................. 1‐1

Features ...

................................................ 1‐2

7611

ProcessorBoard..................................... 1‐2

IntegratedOptions..........

............................. 1‐2

StorageMedia...................

........................ 1 ‐3

PowerSupply ........................

................... 1‐3

OperatingSystems .............................

.......... 1‐3

EnergyStar .....................................

........... 1‐4

PowerManagementSettings ........................... 1‐4

TouchScreenConsiderations .....

..................... 1‐4

MoreInformationaboutEnergyStar .................... 1‐6

Configurations .

............................................ 1‐7

OperatorControls....

....................................... 1‐8

PowerSwitch ........

................................... 1‐8

PowerandDiskActivityLEDs .........

................... 1‐8

LEDDiagnosticIndicators...........................

..... 1‐9

LabelLocations ...........................................

. 1‐13

PowerManagement ........................................ 1‐14

G3MechanicalOff ....

.................................. 1‐14

G2/S5SoftOff .............

............................. 1‐14

G1Sleeping ...................

......................... 1‐14

G0Working.......................

..................... 1‐14

ACPISleepStates(S0‐S5).......................

........ 1‐15

EnablingWakeonLAN ................................. 1‐17

Windows7

......................................... 1‐17

WindowsXP.......

................................. 1‐20

ACPIProcessorC‐States .............

.................... 1‐22

CustomerDisplays ............................

............. 1‐22

594212.1‐InchColorLCD ................................

1‐24

594215‐InchColorLCD ................................. 1‐25

596515‐InchTouchScreen.....

.......................... 1‐25

596615‐InchTouchScreen..................

............. 1‐27

Features....................................

........ 1‐27

NCR59826.5‐InchLCDDisplay.......................... 1‐28

Keyboards......

.......................................... 1‐29

5932Keyboards .....

................................... 1‐29

vi

KeyboardPower .................................... 1‐29

NCR5932‐5xxxUSBAlphanumericBigTicketKeyboard....

. 1‐30

Features............................................ 1‐30

NCR5932‐65xx

PS/2ProgrammablePOSKeyboard ......... 1‐31

NCR5932‐66xxUSBProgrammablePOSKeyboard ......... 1‐32

NCR59752x20VFDCustomerDisplay .............

....... 1‐33

Features..........................................

.. 1‐33

CharacterSets....................................... 1‐34

Integrated2x20CustomerDisplay..

...................... 1‐35

Features...........................

................. 1‐35

CharacterSets...............................

........ 1‐35

NCR7167Printer .......................................

 1‐36

7168Printer ............................................ 1‐37

7197Printer .

........................................... 1‐38

NCR7198Printer ....

................................... 1‐38

Chapter2:

HardwareInstallation

InstallationRestrictions ...................................... 2‐1

InstallingtheTerminal........

............................... 2‐2

InstallingtheTableStand ...............

.................. 2‐3

CableRouting ..............................

............. 2‐5

CustomerDisplayConfiguration....................... 2‐7

InstallingaKeyboardandMouse....

...................... 2‐8

ConnectingACPower.........................

.......... 2‐10

PowerSupplyBracket................................ 2‐10

DisconnectingthePower

Cable................ ........ 2‐11

InstallingaTransactionPrinter.....................

...... 2‐12

USBInstallation ..................................... 2‐12

RS‐232Installation ..

................................. 2‐13

InstallingaCustomerDisplay ............

................... 2‐14

UsingthePeripheralIntegrationTray ..................... 2‐14

Usingthe

TableTopStand............................... 2‐14

NCR594212.1‐InchLCDMonitorCableConnections........

2‐15

NCR594215‐InchLCDMonitorCableConnections......... 2‐16

NCR596412.1‐InchLCDTouchMonitorCableConnections . 2‐16

DVICableConnections.................

.............. 2 ‐17

RS‐232CableConnections............................ 2‐18

NCR5965

15‐InchLCDCableConnections ................. 2‐19

DVI/USBConnections...... .. ...................

..... 2‐19

VGA/USBConnections ............................... 2‐20

NCR596615‐InchLCDCableConnections ....

............. 2‐21

vii

Installinga59826.5‐InchLCD ............................ 2‐22

InstallinganNCR5975CustomerDisplay...........

....... 2‐26

RS‐232Interface(Powered)........................... 2‐28

USBInterface(Powered) .......

...................... 2‐29

InstallingaSecondaryDisplay(DualDisplay) ................. 2‐30

DualDisplay

Clone..................................... 2 ‐31

ExtendedDesktopDualDisplay ........

.................. 2 ‐32

SingleDisplayMode............................

........ 2‐33

IntelGraphicsControllerHotKeys........................ 2‐34

InstallingaCashDrawer .........

........................... 2‐35

SecondCashDrawerCableConnection ..................

.. 2‐36

ReplacingtheHardDiskDrive .............................. 2‐37

Chapter3:

TouchScreenCalibration

InstallingandCalibratingtheTouchScreen .................... 3‐1

InstallingtheDriver.....................

................. 3‐1

CalibratingtheTouchScreen .............................

. 3‐3

CalibrationProcedures................................... 3‐7

VerifyingtheCalibration .......

......................... 3‐11

OptionalSettings......................

................. 3‐12

VerifyingtheCalibration ................. ............

... 3‐15

OptionalSettings....................................... 3‐16

Chapter4:

BIOSSetup

EnteringSetup.............................................. 4‐1

Howto

SelectMenuOptions................................. 4‐1

RestoringFactorySettings...........

......................... 4‐1

BIOSDefaultValues......................

................... 4‐2

MainMenu............................

................. 4‐2

AdvancedMenu...............................

.......... 4‐2

BootMenu ......................................

........ 4‐5

SecurityMenu........................................

... 4‐5

ChipsetMenu........................................... 4 ‐

6

Chapter5:

OperatingSystemRecovery

Introduction................................................ 5‐1

Prerequisites

............................................ 5‐1

OSRecoveryProceduresforWindows

XP ...................... 5‐1

OSRecoveryProceduresforWindows7Professional............ 5‐3

Chapter6:

BIOSUpdatingProcedure

Introduction................................................ 6‐1

viii

Prerequisites. ........................................... 6‐1

CreatingtheBootableMedia.

................................. 6‐2

CreatingaBootableCD.............

...................... 6‐2

CreatingaBootableUSBMemoryDrive .................... 6‐

2

BIOSUpdatingProcedures ...................................  6‐3

ManuallyUpdatingtheMACAddress........

................. 6‐5

Chapter7:

SolidStateDriveOptimization

AbouttheIntel®SSDOptimizer.............................. 7‐1

Intel®SSDOptimizerRequirements ..........

............. 7‐1

InstallationandStartup ..................................

.... 7‐3

Requirements........................................... 7‐

3

Installation.............................................. 7‐3

StartIntelSSD

Toolbox................................... 7‐4

ManuallyRunningtheIntel®SSDOptimizer ........

........ 7‐5

SchedulingtheIntel®SSDOptimizer....................... 7‐8

RemovingaScheduledIntel®SSDOptimizerSession .....

.. 7‐11

AdditionalInformation.... ................................. 7‐11

KnownLimitations......

................................... 7‐12

KnownIssues ............

................................. 7‐13

Chapter8:

Maintenance

CabinetCleaningProcedures................................. 8 ‐1

TouchScreenCleaningProcedures.........

................... 8‐1

MSRCleaningProcedures............................

........ 8‐1

MSRTreatmentCard ................................. 8‐2

Cleaning/TreatmentFrequency...

...................... 8‐2

Chapter9:

2x20CustomerDisplayInterface

Introduction................................................ 9‐1

General

Specifications....................................... 9 ‐1

SerialCommunicationInterface.......

........................ 9‐1

CommandCodes .......................

.................... 9‐2

UserDefinedCharacterDefinition(08h,CODE,Byte1…Byte5). 9‐2

CharacterTableSelect(09h,TABLECODE)...............

.. 9 ‐3

ClearDisplay(12h) ...................................... 9‐3

LuminanceControl(11h,LUMINANCE) 

................... 9‐3

CursorPosition(10h,POSITION)..........................

9‐3

Reset(13h) ..................................... ......... 9‐4

Character

TablesandCodes............................... 9‐4

CP437. .... .........

................................ 9‐5

CP858.................

.............................. 9‐6

ix

CP866............................................... 9‐7

CP932..

............................................. 9‐8

Chapter10:

TouchScreenOperation

Introduction............................................... 10‐1

TouchMode

ofOperation ................................... 10‐1

ChangingtheTouchMode ..........

..................... 10‐2

TurningOfftheMousePointer .......................

....... 10‐3

TerminalPlacement........................................

10‐5

AppendixA:

PoweredSerialPortSettings

AppendixB:DisablingUSBPortsforSecurityPurposes

AppendixA:DisplayColorAdjustment

x

Chapter 1: Product Overview

Introduction

TheNCRRealPOS50(alsoknownasNCR7611)isacompactPOSsolutionthat

combinesthereliabilityandsecurityofaretail‐hardenedPOSterminalwiththe

performanceandflexibilityofindustry‐standardPCtechnology.Withanopen

architectureandIntel®processor,theNCRRealPOS50supportsthelatestPOS



applicationsforWindows®tohelpyouserviceyourcustomersquicklyand

efficiently.And,itallfitsinasmallfootprintthathelpsconservevaluablespaceatthe

Checkstand.

TocompleteyourPOSsolution,choosefromNCRʹsextensivelineofperipherals,

includingprinters,displays,keyboardsandscanners.TheNCRRealPOS50

enables

youtoprotectyourinvestmentinlegacyserialdevicesorchoosefromthegrowing

listofUSBperipherals.Thepoweredperipheralportsand24Vprinterinterface

simplifycablemanagementandreducepotentialpointsoffailure.

Product IDs

Major Model CPU

7611‐3001 Resistive,IntelCeleron900,1GBDDR31066MHz,2.5ʺ250GB

HDD

7611‐4001 Capacitive,IntelDual‐CoreT3100,2GBDDR31066MHz,2.5ʺ

250GBHDD

7611‐4010 Capacitive,IntelDual‐CoreT3100,2GBDDR31066MHz,2.5ʺ

40GBSSD

1-2 Product Overview

Features

7611 Processor Board

•IntelGL40Chipset

•Processors

•IntelCeleronProcessor900

•IntelDual‐CoreT3100

•Upto2GBDDR2Memory

•SerialATA(SATA)HardDriveInterface

• Optionforsingle2.5ʺHardDrive

•Memory;twoslots(1GBStd,8GBMax.)

•High‐speed10/100/1000MbEthernet

•FourUSBPorts:

•2USB(5V)

•1PoweredUSB(24Vprinter)

•1PoweredUSB(12V)

•FourSerial

ports(DB9)

•3PoweredRS‐232(selectable0/5/12V)

•1(Optional,availableifthereisno2x20present

•DVI‐Dconnector

•VGAconnector

•PS/2Connector(Optional)

•DualcashdrawersupportfromoneconnectorusingY‐cable

•AudioLineOut

•Three12VUSB+PowerportsonaUSBDaughterCard(Optional)

•DCPowerJackforPowerBrick

•VESAMount

(75mmor100mm)

Product Overview 1-3

Integrated Options

•TableTopStand

•IntegratedCustomerDisplayBase

•2x20VFDCustomerDisplay

•6.5ʺ,12ʺ,15ʺLCDCustomerDisplays

•ColorBezels

•MSR

•MSRwithBiometricFingerprintReader

Storage Media

• Primary2.5ʺSATAHardDrive

•SolidStateDrive‐SATAinterface

Power Supply

• 150WOutputpower

•SwitchingPowerSupply,External24VAdapter

•MEPSLevelVmark(efficiency87%minimum),EnergyStar5.0capable

•Supports24Vretailprintersat55Wmaximumwhenconnectedto7611

Operating Systems

•Windows7Professional

•WindowsXPProfessional,SP3

• SLEPOS11/SLEPOS11SP1

•POSReady2009

•POSReady7

1-4 Product Overview

Energy Star

ENERGYSTAR®qualifiedproductsandpracticeshelpyousavemoneyandreduce

greenhousegasemissionsbymeetingstrictenergyefficiencyguidelinessetbytheU.S.

EnvironmentalProtectionAgency(EPA)andtheU.S.DepartmentofEnergy.Youcan

helpreduceelectricityusageanditsenvironmentalimpactbypowermanagingyour

POSproduct

whenitisnotinuseforextendedperiodsoftime.

What are the potential benefits of the new Energy Star® Specification?

Desktops(includingPOSterminals),Notebooks,andWorkstationsmanufacturedafter

July1,2009thatdisplaytheENERGYSTAR®labelmeetthemorestringent5.0

requirements.Becauseoftheserequirements,yourcomputerhasahighlyefficient

powersupplyandotherhardwarespecificfeaturesthat,basedonEPAestimates,

couldannually:

•Saveyouup

to115kWhofelectricityperunit

•Preventupto200lbsofgreenhousegasemissionsperunit

Moreover,ENERGYSTAR®compliantcomputerscansaveevenmoreenergyby

usingENERGYSTAR®powermanagementfeatures,whichallowthecomputerto

enteraverylowpowermodewhennotinuse

foraspecifiedperiodoftime.TheEPA

estimatesthatthesepowermanagementfeatures,whenenabledonENERGYSTAR®

qualifiedcomputers,couldsaveyouupto115kWhofelectricityannually(perunit).

Thisisequivalentto:

•Savinggreenhousegasemissionsbytakingyourcarofftheroadfor5days

•Plantingagroveoftrees46ft.by46ft

Power Management Settings

•ThisPOSterminalhasbeenshippedenabledforpowermanagement.Thedefault

settingsfortheterminalcomplywiththeENERGYSTARrequirementsoflessthan

15minutesofuserinactivityforthedisplayandlessthan30minutesofinactivity

fortheterminal.

•heterminalcanbeawakenedfromsleepmode

byanykeyboardactivityorby

WakeonLANifenabled.

Touch Screen Considerations

1. ThePOSwillnotgointostandbymodewithatouchdisplayconnectedtoaUSB

+12Vportontheterminalunlesstheactionnotedbelowisimplemented.

a. Start→Control Panel→Administrative Tools→Computer Management

Product Overview 1-5

b. SelectDeviceManagerintheSystemToolssection.

c. ExpandMice and other pointing devicesandthenright‐mouseclickonUSB

TouchScreenController.

1-6 Product Overview

d. SelectthePowerManagementtab.TheAllowthisdevicetobringthecomputer

outofstandbyoptionisactivebydefault.Un‐checkthecheckbox.

2. ThePOScannotbeawakenedfromStandbyModeviaTouchiftheTouchdeviceis

connectedtoa+12VUSBport.Powerisremovedfrom

the+12VUSBandwithout

powerToucheventscannotbedetected.

3. AfterwakingfromStandby(viakeyboard,mouse,orpowerswitch),touchwillnot

respondforapproximately30seconds.Thisdelaycanbereducedsignificantlyby

changingdisablingtheAllowthisdevicetobringthecomputeroutofstandbyoptionas

discussedinStep#1above.

4. IfwakefromstandbyviaTouchisrequired,theTouchDisplaymustbepowered

fromanindependentsourcesuchasapowerbrick.IftheTouchDisplayis

poweredbypowerbrick,issuesnotedin1),2),and3)nolongerapply.

More Information about Energy Star

ENERGYSTAR®compliantsystemscombinedwithpowermanagementsettingscan

provideNCRcustomersthegreatestTCO(totalcostofownership)savings2!

Gotowww.energystar.gov/powermanagement

tolearnmoreaboutpowermanagement.

FormoreinformationonENERGYSTARgotowww.energystar.gov

Product Overview 1-7

Configurations

TheNCRRealPOS50isanaffordable,retail‐readyPOSsolutionthatprovides

outstandingvalueforanysizeretailer.ItsupportsabroadrangeofcertifiedNCR

peripheralsandapplications.

TheRealPOS50featuresthesmallestformfactorinitsclassandoffersversatile

configurationandmountingoptions.

ChoosefromNCRʹ

sextensivelineofperipherals,includingprinters,displays,

keyboardsandscanners.TheRealPOS50providesflexibleconnectivityoptionsto

powerperipheralsaswellasdualdisplaysupportforcustomer‐facingadvertisingand

messaging.ThesystemcanbeconfiguredasastandaloneunitorstackedonanNCR

2181CashDrawerin

anintegratedfashion.Belowareacoupleofexamples.

Table Top Stand Configuration Table Top Stand w/Power Supply Enclosure

Integrated Configuration

1-8 Product Overview

Operator Controls

Power Switch

ThepowerswitchislocatedbehindtheCableCover.

Power and Disk Activity LEDs

ThePowerandDiskActivity LEDsarelocatedonthefrontoftheunit.

29236

Power Switch

29237

Power LED Disk Activity LED

Product Overview 1-9

LED Diagnostic Indicators

ThetwofrontpanelLEDsalsofunctionasdiagnosticindicators,definedasfollows.

Note: ThecellcolorsindicatethecoloroftheLEDatthatparticulartime.

Current System

Operation

Suspect Component System State Power LED

Disk Activity

LED

Corrective Action

NormalOpera‐

tion

N/A SystemON ON OFF N/A

NormalOpera‐

tion

N/A SystemON

withHDD

Activity

ON Flashing

(HDD

Access)

N/A

NormalOpera‐

tion

N/A UnitinSus‐

pend(S3)

Blinking(1/

Sec)

ON N/A

‐OFF

‐ACPresent

N/A • OFF

•Notin

Standby

•ExternalP/S

ON

OFF

ON N/A

•OFF

•ACPresent

PowerSystem • OFF

•Notin

Standby

•ExternalP/S

ON

OFF OFF 1. CheckACpowerto

P/S

2. CheckP/S

3. Checkconnection

betweenunitandP/S

4. Checkpower

connectionfromBack

PaneltoMotherboard

andMotherboardto

FrontPanel

5. ReplaceP/S

6. ReplaceMotherboard

7. ReplaceFrontPanel

Board

1-10 Product Overview

Runtime CoolingCom‐

ponent/CPU

OverTempera‐

ture

Flashes

red/green,

thensolid

redastem‐

perature

increases

N/A 1. Checkforblocked

coolingvents

2. Checkforexcessive

ambienttemperature

3. Checkcooling

components

POST CPU CPUnotOper‐

ating

ON ON 1. Checkforcorrectly

installedCPU

2. ReplaceMotherboar

POST BIOSChip BIOSCheck‐

sumFailure

ON Flashing

(4/Sec)

1. PerformBIOScrisis

recover

2. ReplaceBIOSchip

3. ReplaceMotherboard

POST Memory MemoryIssue

ON Flashing

(1/Sec)

4. Checkforproperly

installedmemory

5. Replacememory

6. ReplaceMotherboard

POST Motherboard NoDisplay

ON Flashing

1/4Sec)

ReplaceMotherboard

POST • Display

•Motherboard

•Peripheral

StoppedPrior

toBoot

ON Flashing

(1/Sec)

NoDisplay:

1. Checkforpowerto

displayifnodisplay

2. Checkcable

connectionbetween

Motherboardand

display

3. Checkforproperly

functioningdisplay

4. ReplaceMotherboard

DisplayWorking:

1. Usedisplayto

determinefailure

pointviaonscreen

messageandBIOS

Setup

Current System

Operation

Suspect Component System State Power LED

Disk Activity

LED

Corrective Action

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