NCR 7446 User manual

NCRRealPOS™30(7446)

Release2.1

UserGuide

2

B005‐0000‐1551

IssueE

TheproductdescribedinthisbookisalicensedproductofNCRCorporation.

NCRisaregisteredtrademarkofNCRCorporation.

NCRRealPOSisatrademarkofNCRCorporationintheUnitedStatesand/orothercountries.

ItisthepolicyofNCRCorporation(NCR)toimproveproductsasnewtechnology,components,software,and

firmwarebecomeavailable.NCR,therefore,reservestherighttochangespecificationswithoutpriornotice.

Allfeatures,functions,andoperationsdescribedhereinmaynotbemarketedbyNCRinallpartsoftheworld.

Insomeinstances,photographsareofequipmentprototypes.Therefore,beforeusingthisdocument,consult

withyourNCRrepresentativeorNCRofficeforinformationthatisapplicableandcurrent.

Tomaintainthequalityofourpublications,weneedyourcommentsontheaccuracy,clarity,organization,and

valueofthisbook.

Addresscorrespondenceto:

Manager,InformationProducts

NCRCorporation

2651SatelliteBlvd.

Duluth,GA30096

Copyright©2004

ByNCRCorporation

Dayton,OhioU.S.A.

AllRightsReserved



i

Preface

Audience

Thisbookiswrittenforhardwareinstaller/servicepersonnel,system

integrators,andfieldengineers.

Notice:ThisdocumentisNCRproprietaryinformationandisnotto

bedisclosedorreproducedwithoutconsent.

ii

References

• NCRRealPOS30(7446)SitePreparationGuide

(B005‐0000‐1552)

• NCRRealPOS30(7446)HardwareServiceManual

(B005‐0000‐1553)

• NCRRealPOS30(7446)PartsIdentificationManual

(B005‐0000‐1554)

• NCR5932USBKeyboardUser’sGuide

(B005‐0000‐1395)

• NCR594212.1‐InchLCDMonitor

User’sGuide

(B005‐0000‐1394)

• NCR59722x20CustomerDisplayUser’sGuide

(B005‐0000‐1372)

• NCR59825‐InchLCDOperatorDisplayUser’sGuide

(BD20‐1443‐A)

• NCR7167Two‐StationPOSPrinterOwner’sGuide

(B005‐0000‐1406)

• NCR7162PrinterSetup&User’sGuide



(BD20‐1453‐A)

• NCR7197ReceiptPrinterOwner’sGuide

(B005‐0000‐1409)

• NCR5945ElectronicPaymentTerminalUser’sGuide

(B005‐0000‐1104)

• NCR5992SignatureCaptureUser’sGuide

• (B005‐0000‐1108)

iii

Table of Contents

Chapter1:ProductOverview

Introduction...........................................................................................1‐1

What’sNewinRelease2.0 ............................................................1‐2

What’sNewinRelease2.1 ............................................................1‐2

ProductIDs......................................................................................1‐2

Configuration ........................................................................................1‐3

ModularConfiguration .................................................................1‐3

OperatorControls.................................................................................1‐4

7446‐2110..........................................................................................1‐4

7446‐3030/3131 ................................................................................1‐5

SerialNumber/ModelNumberLabel ................................................1‐6

Features ..................................................................................................1‐7

7446‐2110ProcessorBoard............................................................1‐7

7446‐3030ProcessorBoard............................................................1‐8

ComboRiserCard ..........................................................................1‐9

StorageMedia .................................................................................1 ‐9

I/OPOSBoard.................................................................................1‐9

7446‐2110 .....................................................................................1‐9

7446‐3030/3131..........................................................................1‐10

PowerSupply................................................................................1‐10

OperatingSystems .......................................................................1‐10

PowerManagement............................................................................1‐11

Definitionsofthestatesinvolved...............................................1‐12

OperatorDisplays...............................................................................1‐17

596415‐InchTouchScreen ..........................................................1‐17

594212.1‐InchColorLCD............................................................1‐18

iv

594215‐InchColorLCD...............................................................1‐19

NCR59826.5‐InchLCDDisplay................................................1‐20

5960‐10019‐InchMonochromeCRT..........................................1‐21

Keyboards ............................................................................................1‐22

5932Keyboards.............................................................................1‐22

KeyboardPower.......................................................................1‐22

NCRPS/2AlphanumericBigTicketPOSKeyboard

(5932‐1xxx) ................................................................................1‐23

NCR64‐KeyPS/2POSKeyboard(5932‐2xxx) .....................1‐24

NCR5932‐5xxxUSBAlphanumericBigTicketKeyboard .....1‐27

Features .....................................................................................1‐27

NCR5932‐6xxx104‐KeyProgrammablePOSKeyboard........1‐28

NCR5932‐7xxxPS/278‐KeyPOSKeyboard ............................1 ‐29

CustomerDisplays..............................................................................1‐30

7446‐K453VFD .............................................................................1‐30

NCR59752x20VFDCustomerDisplay....................................1‐32

Features..........................................................................................1‐33

CharacterSets................................................................................1‐34

Printers .................................................................................................1‐35

7162Printer....................................................................................1‐35

7167Printer....................................................................................1‐36

7168Printer....................................................................................1‐37

7197Printer....................................................................................1‐38

SystemConfigurationDiagrams ......................................................1‐39

Chapter2:HardwareInstallation

InstallationRestrictions........................................................................2‐1

BaseTerminal ........................................................................................2‐2

KeyboardandMouseConnections ....................................................2‐3

v

InstallingtheTransactionPrinter .......................................................2‐4

RS‐232Installation......................................................................2‐5

USBInstallation..........................................................................2‐7

InstallingtheOperatorDisplay ..........................................................2‐9

Installinga596415‐InchLCDTouchMonitor .........................2‐10

7446‐2110 ...................................................................................2‐11

7446‐3030/3131..........................................................................2‐13

Installinga594212‐Inchor15‐InchLCDMonitor...................2‐15

ExternalPowerSupply12‐Inch/14‐Inch ...............................2‐15

TerminalPowered12‐Inch(7446‐3030/3131) .......................2‐16

InstallingaRemoteNCR59826.5‐InchOperatorDisplay............2‐17

CRT.................................................................................................2‐21

InstallinganIntegratedCustomerDisplay.....................................2‐22

InstallingaRemoteNCR7446‐K453CustomerDisplay ...............2‐28

InstallationProcedure ........................................................................2‐29

InstallingaPCICard ..........................................................................2‐34

InstallingaCashDrawer ...................................................................2‐36

Chapter3:Setup

EnteringSetup.......................................................................................3‐1

HowtoSelectMenuOptions ..............................................................3‐1

BIOSDefaultValues .............................................................................3‐2

StandardCMOSFeatures..............................................................3‐2

AdvancedFeatures.........................................................................3‐3

AdvancedChipsetFeatures..........................................................3‐4

IntegratedPeripherals ...................................................................3‐4

PowerManagementSetup............................................................3‐6

PnP/PCIConfigurations ................................................................3‐7

vi

Chapter4:OperatingSystemRecovery

Introduction...........................................................................................4‐1

Prerequisites....................................................................................4‐1

OSRecovery...........................................................................................4‐2

ConnectinganExternalUSBCD‐ROMDrive............................4‐2

RecoveryProcedures......................................................................4‐3

Chapter5:2x20CustomerDisplay(7446‐K453)

Features ..................................................................................................5‐1

GeneralSpecifications ..........................................................................5‐2

Interface..................................................................................................5‐3

Specifications...................................................................................5‐3

ConnectorPinouts..........................................................................5‐4

RS232CLinktoPC/HOSTConnector .....................................5‐4

DisplayPanelConnector...........................................................5‐4

DipSwitchandSoftwareSetting........................................................5‐5

CommandTypeSelection .............................................................5‐5

BaudRateSelection........................................................................5‐5

ParityCheckSelection ...................................................................5‐5

DemoModeSelection....................................................................5‐5

InternationalCharacterSet ...........................................................5‐6

CommandControl..........................................................................5‐7

CommandListTable ............................................................................5‐8

Commands...........................................................................................5‐11

RealPOS20StandardModeCommandList.............................5‐11

EPSONESC/POSCommandList‐1............................................5‐13

EPSONESC/POSCommandList‐2............................................5‐15

SetInternationalFontforESC/POS(Table7‐11) .................5‐16

SelectCodeforESC/POS(Table7‐12)...................................5‐16

vii

CharacterSets......................................................................................5‐17

InternationalCharacterSets........................................................5‐17

USA,StandardCharacterSets(20H–7EH) .............................5‐18

Page0(PC437:USA,StandardEurope)(80H–FFH) .............5‐18

Page1(Katakana)(80H–FFH) ..................................................5‐19

Page2(PC858:Multilingual+EuroSymbol)(80H–FFH)......5‐19

Page3(PC860:Portuguese)(80H–FFH)..................................5‐20

Page6(Slavonic)(80H–FFH)....................................................5‐20

Page7(Russia)(80H–FFH) .......................................................5‐21

Commanddetails................................................................................5‐22

OverwriteMode ...........................................................................5‐22

VerticalScrollMode.....................................................................5‐22

HorizontalScrollMode ...............................................................5‐22

SettheStringDisplayMode,andWriteStringtoDisplay.....5‐23

UpperLineMessageScrollContinuously ................................5‐23

MoveCursorLeft..........................................................................5‐23

MoveCursorRight.......................................................................5‐24

MoveCursorUp...........................................................................5‐24

Movecursordown .......................................................................5‐25

Verticalscroll.................................................................................5‐25

MoveCursortoHomePosition..................................................5‐25

MoveCursortoLeft‐MostPosition ...........................................5‐25

MoveCursortoRight‐MostPosition.........................................5‐25

MoveCursortoBottomPosition................................................5‐25

MoveCursortoSpecifiedPosition ............................................5‐26

InitializeDisplay...........................................................................5‐26

ResettheWindow ........................................................................5‐26

ClearDisplayScreen,andClearStringMode..........................5‐26

Clearcurrentline,andcancelstringmode...............................5‐26

viii

Brightnessadjustment .................................................................5‐26

SetcursorONorOFF...................................................................5‐26

ControlCodeSet .................................................................................5‐27

CodeExample......................................................................................5‐28

Chapter6:CashDrawerInterface

SoftwareDrivers ...................................................................................6‐1

CashDrawerPinAssignment.............................................................6‐1

CashDrawerControllerregisterdescription....................................6‐2

CashDrawerControlRegister......................................................6‐2

CashDrawerStatusRegister ........................................................6‐3

CashDrawercontrolcommandexample..........................................6‐4

CodeExample........................................................................................6‐5

AppendixA:Cables

PrinterCables .......................................................................................A‐1

PoweredUSB .................................................................................A‐1

StandardUSB.................................................................................A‐1

PoweredUSB(PowerOnly) .........................................................A‐2

RS‐232(7167/7197,9‐Pinto9‐Pin)...............................................A‐2

PrinterPowerCable(24V)............................................................A‐2

RS‐232(7162,9‐Pinto25‐Pin) ......................................................A‐3

ScannerCables......................................................................................A‐4

RS‐232(7872/7875Scanner/Scale)................................................A‐4

PoweredRS‐232(7892Scanner) ..................................................A‐4

PoweredRS‐232(7882Scanner) ..................................................A‐4

DisplayCables......................................................................................A‐5

VGA(5964) .....................................................................................A‐5

USB+Power(5964) ........................................................................A‐5

ix

USB(5964).......................................................................................A‐6

PoweredUSB(5942PowerCable) ..............................................A‐6

VGAExtension(594212.1InchLCD).........................................A‐6

VGADisplay,RemoteExtension,Color ....................................A‐7

CRTACPowerExtension ............................................................A‐7

Ethernet,10/100BaseTCable ..............................................................A‐8

PS/2KeyboardExtensionCable.........................................................A‐8

RS‐232w/Power(5945/5992EPT)......................................................A‐8

PowerCables ........................................................................................A‐9

ACPower........................................................................................A‐9

AppendixB:MemoryMaps



x

Revision Record

Issue Date Remarks

A Mar2004 Firstissue

B Feb2006 AddedDualDisplaysection

C Mar2006 Release1.1;RoHSmodels

D July2006 Release2.0

E July2007 Release2.1;CharcoalGreymodel



Safety and Regulatory Information

TheNCRRealPOS7443conformstoallapplicablelegalrequirements.

ToviewthecompliancestatementsseetheNCRRealPOSTerminals

SafetyandRegulatoryStatements(B005‐0000‐1589).

Chapter 1: Product Overview

Introduction

TheNCRRealPOS30(alsoknownasNCR7446)isacompactPOS

solutionthatcombinesthereliabilityandsecurityofaretail ‐hardened

POSterminalwiththeperformanceandflexibilityofindustry‐standard

PCtechnology.WithanopenarchitectureandpowerfulIntel®

processor,theNCRRealPOS30supportsthelatest

POSapplications

forWindows®orLinux®tohelpyouserviceyourcustomersquickly

andefficiently.And,itallfitsinasmallfootprintthathelpsconserve

valuablespaceattheCheckstand.

TheversatileNCRRealPOS30canbeconfiguredasadisklessthin‐

clientorafull‐functiondisk‐based

POSsystem.TocompleteyourPOS

solution,choosefromNCR’sextensivelineofperipherals,including

printers,displays,keyboardsandscanners.Asyourrequirements

grow,afull‐heightPCIslotprovidesaddedflexibilitytosupportnew

functionalitysuchaswirelessnetworking.TheNCRRealPOS30

enablesyoutoprotectyourinvestmentin

legacyserialdevicesor

choosefromthegrowinglistofUSBperipherals.Thepowered

peripheralportsand24Vprinterinterfacesimplifycablemanagement

andreducepotentialpointsoffailure.

1-2 Chapter 1: Product Overview

What’s New in Release 2.0

Inthisrelease,NCRintroducesanewP4‐classSeries3000RealPOS30

modelwiththefollowingnewfeatures:

• Anewmotherboardsupportingafaster2.0GHzIntelCeleron

processor,256MBDDRmemoryandembeddedIntel845GV

chipset.

• 24VpoweredUSBport,replacingthededicated24Vprinterpower

porton

previousRelease1.0/1.1models.Userscannowconnectan

NCRUSBprinterwithasinglepoweredUSBcablealreadyreleased

forotherNCRterminals,suchastheRealPOS80c

• Asingle12VpoweredUSBport,replacingoneofthe12VRS‐232

portsonpreviousmodels.This meansmore

optionswhen

configuringterminal‐poweredperipheralsontheRealPOS30

terminal,andeliminatestheneedforapowerbrickwhen

configuringanNCR15”touchor12”flatpaneldisplay.

• OptionalinternalCD‐ROMupgradekit,replacingthefloppydisk

drivestandardonpreviousmodels.

What’s New in Release 2.1

• CharcoalGreymodel

Product IDs

Thefollowingtablehighlightsthestandardfeaturesandoptions

availablewiththeRealPOS30baseModels:

Major Model CPU

7446‐2110 Intel1.2GHzCeleron,256MB,40GBHDD,FDD,G11

7446‐3030 Intel2.0GHzCeleron,256MB,40GBHDD,G11

7446‐3031 Intel2.0GHzCeleron,256MB,80GBHDD,CG1

Chapter 1: Product Overview 1-3

Configuration

Modular Configuration

TheRealPOS30isthesmallestterminalcabinetintheRealPOSfamily.

Integrationoptionsarelimitedtothe7446‐K301RearCableCover,

whichofferssupportforanoptionalpole‐mounteddisplay.

Note: TheRealPOS30doesnotsupportunifiedconfigurations.The

devicescannotbestackedonasingleperipheraltray.

Sincethe

keyboardlocationisinfront,thispreventstheterminalfrom

integratingonacashdrawer.

21471



1-4 Chapter 1: Product Overview

Operator Controls

21580

Real

Access Door Lock

Disk Activity LED

USB

Power ON LED



7446-2110

21579

Power On/Off switch

USB

Compact Flash Slot

Access Door

Fiex Disk Drive



Chapter 1: Product Overview 1-5

7446-3030/3131

23445

Power On/Off switch

USB

Compact Flash Slot

Access Door

CD-ROM Drive



1-6 Chapter 1: Product Overview

Serial Number/Model Number Label

Theserialnumberandmodelnumberareincludedonalabel,whichis

locatedatthebottomoftheunit.ACertificateofAuthenticitylabelis

alsoincludediftheterminalwasshippedwithapre‐installed

OperatingSystem.

21582

Model No: xxxx

Serial No: 54-xxxxxxxx

Date of Mfg. 04/10/02

Class 7456

NCR Corporation

Atlanta, GA 30096

Made in Singapore

This device complies with Part 15 of the FCC rules.

Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any ionterference received,

including interference that may cause indesired operation.

This Class A digital apparatus complies with

Canadian ICES-003

Get Appareli numeriqe de la classe A est

conformo a la normo NMB-003 ju Canada

ACN 000 003 592

NO.437

100-240 Vac 6.0 A 50-60 Hz

I. T. E.

E152553

Windows 2000 Pro Embedded 1-2 CPU

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H95X7-83WVV-CFCWW-M4MXX7-X6XGM

Product Key:

00019-068-654-234

Note: Place Label On

Bottom Of Unit



Note: Anotherserialnumberlabelalsoappearsinsidethemediadoor

(dooronfrontbezelprotectingaccesstotheFlexDiskDriveandpower

switch).



Chapter 1: Product Overview 1-7

Features

7446-2110 Processor Board

Theprocessorboardhasthefollowingfeatures:

• 1.2GHzIntelCeleron processorwith100MHzfrontsidebus

• Two168‐PinDIMMmemorysocketswithupto1GBofPC133

SDRAM

• OneComboPCIRiserSlotforOptionalExpansionCard

• TwoExternalRS‐232ports

•

FourUHCIUSB1.1Ports(twoonBackPanel,twoonFrontPanel)

• Ethernet10/100baseTLAN

• OneCompactFlashTypeISocketonSecondaryIDEChannel

(FrontPanel)

• One40‐pinPrimaryIDEConnector(UltraATA33/66/100Bus

Master)

• One44‐pinSecondaryIDEConnector(Ultra

ATA33BusMaster)

• One34/26‐pinFDDConnectorforStandard/SlimtypeFDD

• One40‐pinConnectorforPOSIOBoardwhichhasCOM3/4,cash

drawerkickout,and24Vprinterpowerports

• 15‐pinD‐shellconnectorforCRToranalogLCD

• 25‐pinD

‐shellParallelconnector

• 1.44MBFlexDiskinterface

• Audioout

• PS/2KeyboardPort

• PS/2MousePort

• IntegratedGraphicscontrollerMultiplexedwithAGPController

• TwoFanconnectorsforCPU/SystemwithFANControl

1-8 Chapter 1: Product Overview

7446-3030/3031 Processor Board

Theprocessorboardhasthefollowingfeatures:

• 2.0GHzIntelCeleron processorwith400MHzfrontsidebus

• Two184‐PinDIMMmemorysocketswithupto2GBofDR266

SDRAM

• OneComboPCIRiserSlotforOptionalExpansionCard

• ThreeExternalRS‐232ports

•

FourUHCIUSB2.0Ports(twoonBackPanel,twoonFrontPanel)

• Ethernet10/100baseTLAN

• OneCompactFlashTypeISocketonSecondaryIDEChannel

(FrontPanel)

• One40‐pinPrimaryIDEConnector(UltraATA33/66/100Bus

Master)

• One44‐pinSecondaryIDEConnector(Ultra

ATA33BusMaster)

• One40‐pinConnectorforPOSIOBoardwhichhasCOM3,Cash

DrawerKickOut,one12VPoweredUSBport,andone24V

PoweredUSBport

• 15‐pinD‐shellconnectorforCRToranalogLCD

• 25‐pinD‐shellParallelconnector



• Audioout

• PS/2KeyboardPort

• PS/2MousePort

• IntegratedGraphicscontrollerMultiplexedwithAGPController

• TwoFanconnectorsforCPU/SystemwithFANControl

NCR 7446, 7446-2110, 7446-3030, 7446-3031, RealPOS 30 User manual

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